Genoa MSC Poesia Cruise Reviews

4.0 / 5.0
510 reviews
Glacier - Prinz Kristian Sund Greenland
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Quaqortok Greenland
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Fjord leading to the Dyandji waterfall Iceland
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Greenland Iceberg
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1-10 of 25 Genoa MSC Poesia Cruise Reviews


How is this cruise line still in business?!

Review for a World Cruise Cruise on MSC Poesia

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Zhena
10+ Cruises • Age 60s

My husband and I embarked on this cruise, despite a radically changed itinerary, because MSC refused our request for a refund. However, our experience was so awful that we disembarked on day 20 of 85 in Walvis Bay, Namibia, and flew home from there. Better to forfeit the unused cruise fare than to continue to subject ourselves to the cruise line’s utter disdain for passengers and 65 more days of ...
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Sail Date: January 2024


The Spirit Airlines of the Sea

Review for a World Cruise Cruise on MSC Poesia

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MGM-Cruisers
First Time Cruiser • Age 50s

Pros are supposed to go before cons, so I will put the positives first, but please don’t miss the negatives later in this review, because although there were a few redeeming qualities, make no mistake, I would never sail with MSC again. First positive, all the staff below the managerial level deserve to be commended for being true, if not powerless, delights. We had many wonderful interactions ...
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Sail Date: January 2024


Please never book MSC

Review for a World Cruise Cruise on MSC Poesia

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Jules10192
2-5 Cruises • Age 20s

If I could give no stars I would. I joined a world cruise with MSC and have had nothing but frustration and grievances. If you are a parent I highly suggest considering another cruise line. A child was assaulted by an adult passenger and when the parents filed a complaint after bringing him to the medical center, nothing was done but a warning. The baby pool on the cruise was under maintenance ...
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Sail Date: January 2024

Traveled with children


Currently on MSC Poesia world tour

Review for a World Cruise Cruise on MSC Poesia

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Shellie1408
10+ Cruises • Age 40s

Currently on MSC Poesia world cruise. MSC Customer service has been appalling…. No response to written correspondence sent to UK MD prior to embarkation (due to multiple itinerary route changes - some of which were due to the Red Sea conflict, others due to yellow fever, others due to, well who knows!!) as final itinerary changes were made just 48hrs before embarkation and no option to cancel. ...
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Sail Date: January 2024

Cabin Type: Deluxe Balcony


Mutiny on MSC cruises - MSC Poesia Genoa to Santos Repositioning Cruise Review

Review for a Transatlantic Cruise on MSC Poesia

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WT Jackii
10+ Cruises • Age 60s

Embarkation: As this was a repositioning cruise, passengers embarked at multiple locations during the cruise: Marseille, Genoa, Valencia and possibly other ports. We embarked at Genoa and, in part due to not being a full ship changeover, it was a quick process. Ship: MSC Poesia was a nice ship. Built in 2008, it does not have a Yacht Club section. Two main Dining Rooms and one ...
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Sail Date: November 2018

Cabin Type: Balcony Stateroom


Fantastic ship, crew, and itinerary

Review for a Mediterranean Cruise on MSC Poesia

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carolinacruiser72
6-10 Cruises • Age 50s

I chose this cruise for the itinerary and it did not disappoint! I have sailed with MSC before and enjoy the cruise line. The Poesia was a beautiful ship. The food was fantastic as was the service. We embarked in Genoa, Italy and spent the night before our cruise at the Grand Sevoy hotel. Wonderful place to stay pre-cruise, the staff is fabulous, the location is great, and the rooms were ...
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Sail Date: April 2017

Cabin Type: Interior Stateroom


European cruise

Review for a Mediterranean Cruise on MSC Poesia

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cruise swimmer
10+ Cruises • Age 80s

We chose this ship and iternary because of our grandkids spring vacation taking place the first week of April and our desire to expose the three girls, ages 17, 15 and 10 to Europe and Italy. We also like the fact that it went to four different countries and three of our favorite ports, Rome, Venice and Corfu. We found the food to be very average, the service average and the ship had some good ...
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Sail Date: April 2017

Cabin Type: Balcony Stateroom


Poor Food

Review for a Transatlantic Cruise on MSC Poesia

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al18jo29
10+ Cruises • Age 60s

The cabin,waiters and bar staff are excellent...............they do their utmost to make you happy.However after experiencing the food in both the formal and buffet restaurants with unappealing food and complaining to both reception and officers of the ship not one of the management acknolowged or responded to our complaints..........in other words your complaints fall on deaf ears.!!!!!!! Also ...
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Sail Date: November 2016

Cabin Type: Oceanview Stateroom


NO! NO! NO!

Review for a Europe - Eastern Mediterranean Cruise on MSC Poesia

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Nessy60
6-10 Cruises • Age 70s

Worst cruise out of 7 that we have been. We'll start with the food in the restaurant 1/ Black hair in the food on 1st night (for the wife),2/ Black hair in the food again a couple of nights later(for the wife).3/Chicken not cooked PINK in the middle-No,No!! 4/ food cold a lot of the time had to send it back often. 5/Appetiser-lamb skewer cold-sent it back. 6/Veal shank 2 small pieces of meat in ...
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Sail Date: November 2016

Cabin Type: Oceanview Stateroom


Great service

Review for a Europe - Western Mediterranean Cruise on MSC Poesia

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AllenEdwards
First Time Cruiser • Age 60s

This was our families first cruise and we had a wonderful time. The best thing about the cruise was the friendly staff and great service. I really could not fault them. The rooms, we had a balcony and the kids had a room without a view. The rooms were much better than I thought. Also better than I thought was the food. It was great. The big disappointment was the ports visited. We did not have ...
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Sail Date: September 2016

Cabin Type: Balcony Stateroom


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