Without doubt the very worst holiday (let alone cruise) we have ever been on.
Please, please, please do not ignore the negative MSC reviews and part with your hard earned cash or 'Take a punt' like we did.
Where to start.
1 - Ship - Lovely modern and clean. They've put a lot of thought in to it.
2 - Customer service - non-existent. Most staff are rude at best, hostile or aggressive at ...
Returned from an MSC Meraviglia cruise yesterday (April Fool’s day, funnily enough) - very disappointed with our trip. If you’re thinking about booking with MSC, and trying to ignore the bad press they get in feedback comments, then don’t. They are realistic, warranted and true. Don’t do it – find another cruise line and save yourself a lot of money, grief and stress. MSC seem to be interested ...
39 years of cruising, 30th cruise just completed. This is the 1st time I have ever uttered the words "I can't wait to get off this ship!"
Website:
Pros: There aren't any.
Cons: Buyer Beware. See for yourself, the website is just shades of things to come. Try to navigate the counter-intuitive pages. Good luck getting assistance when you call due to the frustrating website. And once ...
On arrival onboard there is a huge hard sell line of touts that surround you as you walk through calling out to you to buy all their extra packages and shoving their ads in your hands. Very difficult to ignore or say no which is what they want.
Market place buffet restaurant is massively overcrowded, noisy, uncivilised and impersonal. Have to push and grab for everything. Should be split into ...
After 30 cruises we decided to try MSC cruise line for our first cruise with MSC and their Flag Ship.
This is the first review I have made and feel I must as very disappointed with everything apart from the decor but it is a brand new ship so it should be.
Main points
Worst food on a ship, no complimentary water, no tea and coffee after dinner
Choice of 3 starters, 3 mains and 2 ...
the ports sounded very interesting, and the new ship and our first time on MSC. There were too many children on this line. I felt like I was on a Carnival Cruise x 2. The staff was not trained, and they had sad faces and did not know much of anything. The buffet was a total disaster with the amount of people. Most were very rude, and a lot of pushing and shoving around.
The dinner was ok ...
If you are American, have cruised before, and are considering MSC... DON'T DO IT!!! We had read the bad reviews but decided to give it a try thinking it couldn't be THAT bad. It was.
The Meraviglia is new and spotless. So there's that.
The food was AWFUL! EW, just thinking about it turns my stomach. AND...the buffet was the same food... EVERY DAY. If you have cruised Holland America, ...
This was cruise number 13 for me and number 4 for my partner all with MSC.
We thought because it was a new ship it would be great, no such luck.
There were not enough crew for the ratio of passengers hence things were not done as they should have been. for example, long waits for drinks, cold meals, queues to get off and on the ship
The staff managed as best they could and were very good ...