We were on cruise from 16.11-27.11.2023. We had wonderful time and so much fun. The crew on Divina is amazing, they were very helpful and friendly, always smiling and greeting us. Food was also great, so much to choose in bufet Calumet all day and crew there is outstanding, always working and doing their best!! Dinner and crew in Black Crab was also great. Our cabin attendant Annalie was amazing, ...
Review on MSC Divina Cruise
November 5 - 25/2019, 20 days Genoa to Miami
Arrival:
Received no information on how to pick up access card to our cabin
Cabins were not ready, they informed us to go and have lunch, followed by an announcement.
The promised announcement we could not hear, because of the masses of loud guests.
Waiting with our carry on, we finally heard from other ...
We flew to Genoa from Miami, spent the night at the Holiday Inn and taxied to the port in the morning. Embarkation was a breeze. We sailed the Divina 6 times before so we Knew what to expect. Different Captain and different Hotel Director this time. She is a beautiful Italian design ship. Love the crystal staircase. We had a balcony starboard forward cabin and a great steward (Alphonso). The ...
This was my first cruise on MSC. I was very apprehensive, as all the reviews were negative. Embarkation was find. Our cabin and steward were great.
The food in the dining room not so great. Food had no flavor and meat was tough. One night they had crab cakes. I could not find an ounce of crab. Only mashed potato filling. Food in dining room was a step above dining room. Waiter in ...
We chose to go on this cruise for a couple of reasons. One reason was we had never been on a Transatlantic Cruise, and two it seemed like a good deal for the amount of time of this cruise.
We booked the cruise back in the Summer and at that time we paid for the Easy Beverage package (which is the low end Alcohol included up to $6.00) and we pre-paid our Gratuities.
When we got on the ship ...
My partner and I spent 20 nights on the south bound transatlantic crossing which sailed from Genoa on 5-11-2019. We (41 and 42) were accompanied by 1 set of parents (64 and 65) and 1 couple who are friends our age. I researched thoroughly before choosing this cruise. Our primary reason to select this journey on MSC Divina was the brilliant itinerary. I read the reviews and noted the negative and ...
We just returned from a transatlantic cruise on the Divina. November 5th 2019 departing from Genoa Italy to Miami Florida.
Embarkation was great and handled quite well. Unfortunately the issues began shortly after. Here is a short description of some of the issues::
Cabin Steward--Either hates his job or is just miserable naturally. I do not even know his name because he barely spoke ...
Warning signs started when we borded and we couldn't find the life jackets in the wardrobe. Later on our steward found them stuffed way under the bed where you couldn't see them without a flashlight. We had smooth sailing aross the Atlantic. Problem occured upon reaching Puerto Rico. US Customs was understaffed and it took us over 2 hours standing in line to make it to our excursion. Customs ...
US: We are a couple in mid-fourties with an 8 year old daughter. First time cruising on a bigger ship, so YC was to us the only way to go...
We boarded in Genova, it was the or one of the last Med cruises of the season, but the service all over was not hurt by the ending contracts. Due to an extremely intense professional time I needed first and most of all relaxation and recuperation. And I ...
We were to meet 2 couples from another country and have a celebration sail.
First the bad...
Unhelpful call center
Had a complication pre-cruise. 10-15 calls (on hold 30-50 minutes each time) to courteous but unhelpful call center. Was told continuously to call back and ask for supervisor. I did to no avail.
Dysfunctional website
Tried solving via email online. Process online had a ...