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7 Genoa MSC Cruises MSC Divina Cruise Reviews

Arrived back in North America last week after an 18-day cruise from Genoa across the Atlantic Ocean to Miami on the MSC Divina This was our first trip with MSC so we were open to it being different to other cruise lines. Prior to booking ... Read More
Arrived back in North America last week after an 18-day cruise from Genoa across the Atlantic Ocean to Miami on the MSC Divina This was our first trip with MSC so we were open to it being different to other cruise lines. Prior to booking this trip I must confess I never gave it a thought that being as the cruise started in Italy and being as it was an Italian ship most of the passengers would be from Europe. In fact, 90% of the passengers came from Europe and only about 10% came from North America so there were not too many people that spoke English. I found that the ship was spotlessly clean and there were always people around cleaning the carpets or the walls and stair rails. The upper decks were kept clean and they had to be dried off after the rain showers so that it was not slippery. I noticed from our balcony that each day a crew member was inspecting the life boat area checking to make sure that all the lights were on in the panels. We ate mostly in the buffet and I must say that there was a large selection of different meat dishes. There was an area for salads where you could make up your own. The fruit was abundant and needless to say the pizza was always available. I have never seen fried egg and sausage pizza before. I would like to have seen a few more green vegetables but that’s the way it is. Deserts were very good. My only problem with the food was. Coming from North America we don’t use olive oil like they do in Europe and I found all the dishes oily. I noticed that when they grilled the hamburger patties the tray they put them in had oil in the bottom. On other thing that surprised me was I did not see any Chinese food or Sushi or Indian curries. Once again its most likely because they were catering to a largely European passenger list. On the other cruise lines we have found these dishes. Talking about the passengers I have never seen so many rude and grumpy passengers. Twice I got pushed out of the food line by ladies waving their arms and raising their voices about something. One man even reached over my shoulder and picked up a piece of pork with his fingers, sooner than wait for me to put down the tongs. I was also shocked when I went to the pool deck. The crew were putting the lounge chairs away. The deck was covered with empty paper cups, beer glasses, and other junk food wrappings. People were too lazy to put their garbage in one of the bins when they left. I still find it disgusting at men wearing a speedo bathing suit when they are 60 years old with a big beer belly. The crew members were good and always had a word for you. But I would suggest to the management of MSC that they have a few words with the officers that walk around in their white uniforms and their noses stuck up in the air. They should stop now and again and say hello to the passengers. It was very apparent when we were in the lounge waiting for disembarkation. Four officers came into that lounge and spoke to the bar tender. They didn’t appear to being any hurry but not one of them spoke to the 40 people in that room and asked how they liked their cruise. They just chatted with the bartender. The ports of call were all very good and we enjoyed seeing them all. I was surprised in Barcelona when we had to return to port with a sick passenger. This ship does not have a heliport on the bow deck to take off sick people. MSC made a big mistake stopping in St. Thomas because it’s a territory of the USA and everyone had to clear USA Immigration. St Thomas is a very small place and there were 4,000 people, on the ship. For us it was OK we were part of the 10% and saw the Immigration officer at 8.15am and were finished at 8.16am. But for the others from Europe who had to show visa’s or the ESTA forms they had a long wait. I heard them page for the last group at 3.30pm. So those people would not have had time to go ashore. They should have gone to another Island and did the USA Immigration in San Juan which is bigger port and we were there for almost 24-hour. In general, we had a great trip but I am not a fan of the ship, I found it to be confined and the colors are boring. If you like red, Grey, and Black you will be OK. I understand that the ship is dedicated to the great Sophia Loren from the 1950’s and the ship reminded me of the 1950’s. There are lot of bars and lounges but there is not to much of an open area. In the evening the area of decks five and six where the stair case is was jammed with people you could not get a seat. We had a nice balcony on deck 11 and the cabin was like must of the cruise ships. It did not have a speaker in the cabin so when an announcement was made you had to open the cabin door to hear what was going on. On other ships they had a speaker in the cabin that you could switch on and off or turn it down. We missed almost all of the captains announcements. But I just did not like the ship and I would not travel with MSC again It just was not for me. Read Less
Sail Date October 2015
We are just a week back from our 7 day cruise on the MSC Divina, we started and ended in Genoa. Our family has taken several Disney, Carnival, and Royal cruises previously all in the Caribbean. My goal of this review is to provide ... Read More
We are just a week back from our 7 day cruise on the MSC Divina, we started and ended in Genoa. Our family has taken several Disney, Carnival, and Royal cruises previously all in the Caribbean. My goal of this review is to provide background/facts as well as the good and bad that we experienced both before and during the cruise. -Why we booked. We booked this cruise and flights in June 2017 as the timing was right. Our flight was into Milan the day before the cruise which left from Genoa. We decided to take this cruise as we have a 3 and 7 year old, this cruise had no days at sea and we would be able to experience Italy, Spain, and France. MSC was also offering a promo of "Kids cruise free" so we got a pretty good deal. We booked an oceanview on the 5th floor with the Fantastica experience. The experience included 12 drink coupons per person, non-alcoholic for the kids. We had some fears that our 3 year old might want to climb so we decided against a balcony. (Observation, it appears oceanviews are only available on floors 5 and 6 and the upper floors are all balconies). -Pre-cruise As it has been mentioned by several people the MSC website and booking information is clunky at best. It depends on the day of the week if the information is available and working. When it does work the information is limited and for any real detailed information you have to call the customer service number which I found on several occasions has at least a 15-20 minute wait to speak with someone. As we were flying into Milan we booked transfers from Milan to Genoa through MSC for $31 per person each way. Information was provided a few days before the trip and we were told the pick up was at gate 8 of the airport terminal 1 at 8 am. This seemed early as the cruise left port at 6 pm and it was only a 2 hour drive but I figured we hopefully would avoid some crowds. I took advantage of the status match program for the Voyager Club and was given Black status, MSC's highest. The "exclusive" benefits to black card members are listed below and I will provide the on board experience later. -Complimentary specialty restaurant "Tasting Menu" dinner for two (no beverages) [One dinner per stateroom] -Complimentary spumante with chocolate-dipped fruit per stateroom, once per cruise -Priority disembarkation at end of cruise -Courtesy towelling bathrobe and slippers available during the cruise -Complimentary dance class -MSC Voyagers Club exclusive Black Card Party -MSC Voyagers Club Chocolate Ship -Late stateroom check-out at disembarkation We reviewed the shore excursions, internet packages, and food/beverage all inclusive options on the website. We discovered that there were no shore excursions that were good for the kids. We decided to buy an internet package and had questions on the beverage package. About a week before the cruise I called customer service to get details on the beverage package. Our 3 year old only likes apple juice **yes, I know but stick with me**. Knowing she had 12 drink coupons I wanted to know if apple juice was readily available on the ship or if we should buy the unlimited non-alcoholic package for her. I was told there is always apple juice in the buffet at breakfast and there were even juice boxes available that we could bring to the room. She even recommended bringing an empty water bottle that could be filled and used through the day. There was no reason to buy the package as if she wanted juice outside of breakfast she still had the 12 coupons. I was thrilled with the response and didn't buy the package. -Arrival and Embarkation We arrived on Friday about 11 am and had a room at the MXP airport as the cruise wasn’t leaving until Saturday and we had booked transfers with MSC. After arriving we checked in to the hotel and took the train into Milan to explore the city. We had a great time but for future reference Milan shut down a bit at 3 pm as it was Good Friday. We enjoyed a nice meal and headed back to the airport on the train. On Saturday morning we had the chaos of getting everyone up at 6:30 to make sure we were ready for the transfer at 8 am. We grabbed a quick on the run breakfast at the hotel and barely made it by 8 am. We arrived at Gate 8 and looked around for anyone with an MSC sign and no-one was there. I went out by the buses to see if we had arrived late and they walked out again to no avail. I tried calling the transfer company a few times with no answer. Finally, at 8:20 someone answered the phone and told us the time had been changed to 9 am and someone would be there with a sign, in the meantime “the airport has places to eat you should get a coffee.” We didn’t get a call or email about this change. At 9:05 someone showed up with a sign and told us we wouldn’t be leaving for a while as we were waiting for more passengers. He also mentioned we should get a coffee. The transfer left at 10 am, needless to say we weren’t thrilled that we rushed around to get there for 8 am and we didn’t leave for 2 hours. The airport isn’t a ton of fun for 2 kids. When we arrived in Genoa we got off the bus and followed the crowd into the embarkation hall. There was a line of about 150 people already, I approached one of the employees and told him I was a black card member. One of those “benefits” was priority embarkation. He handed me a card and sent the family up an elevator to the Yacht Club check in. We made it through the process in about 30 minutes and were getting on the ship. The process was smooth and easy. - On Board Once on board we went to our room and we were pleasantly surprised by the size of the room. The window was quite large compared to the other cruises we have been on. The cruise cards were in the room and we looked for the drink vouchers to no avail. I was somewhat surprised that my card was silver, but it said that I was a black card member. The biggest surprise was that the “bunk beds” came out of the ceiling above either side of the bed. Be careful if you jump up in the middle of night, you might have headache. We went to the welcome buffet and realized it would take some navigating as the space was huge. It was set up in a mirror pattern where both sides matched. There was also a pizza area and a hot dog/burger area. The quality of the food was good and the selection was adequate. There is a kids section in the back which they liked a lot. There was a selection of deli meats/cheese, an ethnic section, carving/pasta area, healthy section, and a few other areas. I can see how people who didn’t walk the buffet would miss several items. We explored the ship and visited the kids club for registration and met several other families before dinner. Our dining table was set for 7 but no one else came to the dining room. On previous cruises the waiter and assistant were the most outgoing people on the ship. To our surprise this wasn’t the case, our waiter didn’t engage in any conversation other than taking our order. We asked a couple of questions and were told he didn’t know the menu as it was new. - The Good – There were several items that were very good -The housekeeper was very nice and did a great job. She was great with the kids. -The kids club was amazing, the workers did a great job and my 7 year old didn’t want to leave. -The casino staff was great. I played blackjack while there and had a lot of fun. -The quality of the food was very good at the buffet and the selection was enough to keep us happy. -The pool was around 78 degrees each day and was a lot of fun for the kids. They weren’t overcrowded which was nice. -The excursion desk provided honest answers to questions. They admitted there really weren’t any kid friendly excursions which I appreciated. -The shows were hit or miss, the pirate show was good. - The Bad – nothing over the top but a bunch of little to middle type things. -As mentioned earlier my 3 year old only drinks apple juice. The first morning we searched the buffet and didn’t find apple juice we found various different types and figured it was a rotating schedule. The second morning when we didn’t find apple juice we asked and were told there is never apple juice in the machines, you can only buy it from the bar at 3 euros each. I inquired about adding the unlimited package and was told it was too late, you can only buy it on the first day. I complained to the desk and was told it was too bad and I’d need to buy it from the bars. - While there I asked about my card being silver instead of black and was told it wasn’t a big deal but if it was a problem they could change it. I asked about the benefits being a black card member and they told me the cruise consultant would be sending us messages to get the benefits. This never occurred and when we inquired about the free specialty dining it was made to be that we were hassling the staff. We never received any message, they did send the chocolate ship on the second to last night. - The biggest negative was in the dining room, as I mentioned earlier our waiter was very dry to say the least. The first and second night we were told that he didn’t know the menu. My wife ordered a wine the first night and then asked for the same one the next night along with the aforementioned apple juice and it never arrived for over an hour even though we asked 4 times. When the supervisor asked him why we were still waiting he said he didn’t know what wine it was. Our food took an extremely long time to arrive and both nights something was wrong. We asked for a new table as there wasn’t a good fit, they moved us and also moved the waiter to the section next to us which was awkward to say the least for the rest of the cruise. -On all of the other cruises the staff has been friendly and easy going. I found this staff to have very low morale and just plain rude. The best example I can give is when a crew member and a guest would get to a door at the same time, the staff member would push through the door sometimes bumping into the guest. I’ve always seen the crew open the door or step to the side when guests arrived at the same time. This was an overriding theme throughout the ship. Final Thoughts At the end of the day, there weren’t any over the top issues but there were a bunch of small issues. The best way to describe it was this was a cruise that had a very good price and we got what we paid for. I don’t know if I would take a cruise with MSC again. The only thing I can say is that there could be a difference if you are in the Yacht Club level of service for the extra fee. Read Less
Sail Date March 2018
MSC in the Caribbean, as it has several competing companies, focuses on service and care. In Europe, as it has no competition, the mess is general. They exchange Coca Cola for Pepsi, exchange San Pellegrino and Panna water served in ... Read More
MSC in the Caribbean, as it has several competing companies, focuses on service and care. In Europe, as it has no competition, the mess is general. They exchange Coca Cola for Pepsi, exchange San Pellegrino and Panna water served in America by anyone, the attendance worsens noticeably, with bad prominence for the attendants of Venchi and the safety when returning to the ship. Calumet, which is the restaurant that serves 20 hours, falls a lot of quality, nothing resembles the cruises that MSC does in the United States. The buffet worsens and the replenishment is bad. The schedules provided in the booking are different. For example, FP5 should leave Rome, but FP7 left. Should arrive in Mallorca the 3PM but arrived at 1PM and should arrive in Genova at 9AM but arrived at 7,30AM. The ship is great and, at the Yacht Club, better still, but do not just cruise with the ship. The only positive caveat, though somewhat elitist, is that the Yacht Club staff, especially the Top Sail Lounge and the butlers who serve the cabins, are great and try to lessen the effects of the Italian Way. (Google Translator) Read Less
Sail Date April 2018
Our first MSC cruise and won't be our last. Chosen for the itinerary. Would have given it a 4 but for the disappointing dining experience. Ship is immaculate and although the ship was full it was kept spotless at all times. Was ... Read More
Our first MSC cruise and won't be our last. Chosen for the itinerary. Would have given it a 4 but for the disappointing dining experience. Ship is immaculate and although the ship was full it was kept spotless at all times. Was a real cosmopolitan mix on board dominated by Spanish and not many English on board which wasn't a problem for us. We booked a balcony cabin and were allocared a corner berth at the back of the ship on deck 11, which was fabulous with lots of space and the biggest balcony we have ever had (this was our 10th cruise). The service levels were good overall but did vary on a bar by bar basis. The only let down for us was the evening meal, which is a big part of our cruising experience. The restaurants were rammed with lots of young family groups and hence very noisy even on the late sitting, which surprised us given this was at 9.45pm. The menu was ok if a little plain as was the food. The best meal we had was in the Sushi restaurant which was fabulous. The wine choices were also a little limited even with the premium drinks package. That said we would still book another MSC cruise based on the overall experience Read Less
Sail Date July 2018
4th cruise with MSC, first time divina. (before: music/fantasia/splendida). Always nice cruises, otherwise wouldn't have booked a 4th cruise :). Sailed from Genoa to Venice. Balcony state room fantastic (11094). Also booked the ... Read More
4th cruise with MSC, first time divina. (before: music/fantasia/splendida). Always nice cruises, otherwise wouldn't have booked a 4th cruise :). Sailed from Genoa to Venice. Balcony state room fantastic (11094). Also booked the premium drank package at 39€/day. The cabin: Room was like we knew from previous cruises but this time no curtain at the shower but a shower door. Improvement! The cabin steward who normally is somewhere around, especially on the boarding day, wasn't there. And in the end, we never saw him during the whole cruise. All other cabin stewards we saw daily, but ours...??? although room was kept clean and towels were changed twice a day, but room was never prepared for the night like we were used to have on previous cruises with MSC. (curtains closed/beds opened/towels replaced/last checks/...). And then the last night...nothing at all. Even no fresh towels. It was like if for MSC on the last night you are no longer welcome... Was this a big problem? No, but you except the same level of service for your entire cruise. Dinner: 1st thing to do was to change dinner seating. Dinner booked online on msc page: 2nd seating but cruise card mentioned 1st seating so up to the Maitre D to change into 2nd. Changed with no comment. Then it was time to use the cruise card/drink package. Bars: Premium package entitles you all drinks on the menu up to 10€. So let's start with a Paulaner Hefeweizen. After the first one asked for a second. "Sorry, out of stock". De bar on the other side still had one (or more...) So far no problem. Then ordered a prosecco superiore. This is not the standard prosecco you get with the easy package. "Sorry out of stock". This went on for the entire cruise. Not everything on the menu seems available in the bar...even if you ask for a mixer with a premium brand vodka/gin/whisky/...you should stay close to the bartender to make sure he uses the ordered brand. Is this a big problem? No, but if MSC sells you a package with the promise you can order drinks up to 10€ they should deliver. Otherwise it is wiser to stay with the cheap drink package. The daily shows: 1st I would like fellow passengers to remind that they have 2 x the same show a night in order to offer everybody to join a show before (for the 2nd seating) or after (for the 1st seating) dinner. So please don't join after the show has started and if you come late don't want to grab a chair in the middle of a line so you want people to stand up and let you pass. Thank you :) The show on the first night was a tribute to tina turner. Music and singing was OK. Dancers were doing their thing. The show on the second night were Italian songs. Same dancers. Became already a little annoying. The show on the third night: singing an the same dancers. We left after the third song and didn't return the rest of the cruise since the program mentioned singing and dancing again. Shows on previous cruises were beter: some singing/some dancing/some acrobatics/some magic/some theatre/...but not only singing and dancers. Is this a big problem? No, but variety is more then welcome?!? The dinners: We knew what to expect but this time food was really flavorless. And the problem with the wine was that they give you the wine menu (premium package, remember :)) but it is hard to get the chosen wine... We had the impression that the food at the buffet restaurant was better this time than in the restaurant. But the most inconvenient was the dinner on the night we were at Palma the Mallorca. Since the schip only left at 23:30 they decided for an open seating dinner. Thus: not at your table and maybe even not in your restaurant. The waiters couldn't follow at all since at once all passengers seemed to have decided to dine at around 20:30 or so...what a disaster! My advice to MSC: keep the seatings like they are. If yo are not on board for the time of your seating -> you go to the buffet. Easy no? Is this a big problem? No, but rather inconvenient and stress for as well waiters as for the passengers. All this made it a rather strange cruise. Did we enjoy it? YES, we were on holiday but we had made better experiences with MSC. Read Less
Sail Date April 2019
We chose this cruise based on the value for the price and the ports of call. The ship itself was nice although there was extensive leaking on the 9th floor the duration of the cruise. The main areas were well maintained and quite clean. ... Read More
We chose this cruise based on the value for the price and the ports of call. The ship itself was nice although there was extensive leaking on the 9th floor the duration of the cruise. The main areas were well maintained and quite clean. The staff was very nice although it seemed that they could use more wait staff in the various bars. The wait time for pool side drinks was quite long and it appeared that there were only 2 waiters on duty at the pool each afternoon. The food left a lot to be desired. We tried eating in the main dining room once and it was a horrific experience both for service and food quality. The buffet was better although there was not a lot of variety. Also lunches were superior to breakfast and dinner. Often there were wait times to get into the buffet both at breakfast and lunch time. Entertainment was very cheesy including their show which was a tribute to Jim Carey’s “The Mask”. After the first day my 10 year old son refused to go to the kids club due to a lack of fun age appropriate activities. Read Less
Sail Date April 2019
Here is some info about me: I'm 48. Live in USA. have cruised 51 days with Carnival, 14 days with princes, and now 7 with MSC. Have cruised a lot of Caribbean, one Norway, one Alaska, and now one Mediterranean. We started and ... Read More
Here is some info about me: I'm 48. Live in USA. have cruised 51 days with Carnival, 14 days with princes, and now 7 with MSC. Have cruised a lot of Caribbean, one Norway, one Alaska, and now one Mediterranean. We started and ended our cruise in Genoa. Before the cruise, I registered myself and my husband for the status match program. NOT user friendly, i must say. Make sure your photo that you upload with your other cruise-line info is a small data file. It took me several tries, but i finally got it done. we got silver level by providing our carnival info. Other than a bowl with 4 pieces of fruit in our cabin, not sure we noticed much difference. I was the one in our group of 16 friends/family that did the research and planned most of our trip. i went into the cruise having read MANY reviews. Having read the reviews, i would say that i agree with many of them. 1. very nice ship. clean inside. nicely decorated. clean. 2. entertainment above average. they had 3 lead singers who sang to a prerecorded soundtrack. they sang well. the dancers danced well. there were a couple of songs that they had one of the dancers (very obviously) lip-sync. I would have preferred that they did not do that. they were far better at dancing than lip-syncing. Just let the dancers dance!! 3. food....... a. dining room. Although our wait staff was very friendly, i did not feel the same level of personal involvement or level of attentiveness with them as i have felt with previous cruises. They just didn't seem to "have it all pulled together". some in our 2 tables of 8 did not get things that they ordered and it did seem to take a long time for one of our tables, who had a different waiter. as far as the food goes, well...... as many other reviewers have said, the selection is lacking compared to other cruise lines. maybe 5 options for starters (soups, salad, etc). another 5 for main dishes. then maybe 4 or 5 desert choices. they did have something like 3 items that are on the menu every night, but i can't say that i looked at them more than once. they did not seem very interesting. the food was NOT awful as some in my group claimed and some reviewers have claimed. Yes, i have had better. I think if they had more selection, the complainers in my group might have been happier. Maybe if the food had been catered to Americans, maybe they would have been happier.....i just don't know. Maybe i just had low expectations because of the reviews i read before the cruise, but MAYBE I had more realistic expectations since I have been to Europe many times and know to expect things to be a little different than in a cruise that caters to Americans. The fact is that on this cruise you can expect to be surrounded by lots of french, german, spanish, and italians. English speakers were by far in the minority. Not a problem, but something to be aware of. Of note, we went to the dining room the first 3 nights, then never went back. we found that the food on deck 14 was just as good and a lot quicker. we had 7pm dining. if we ate in the dining room, we had to go to the 945 show. a little late for me. b. informal dining......breakfast and lunch were perfectly adequate. lots to choose from. they did a good job trying to have selections that cater to different cultures. they had the bacon (actual bacon, not British bacon that is actually ham), but the link sausages were more British than American. lots of pastries, different types of eggs (scrambled, etc), pan cakes, etc. I very much enjoy experiencing what other cultures eat. some in my group are not what i would call cultured. they just thought some of the items were bad....in reality, the food items were that way, not because they were bad, but because that's the way other cultures eat them. Of note, as other reviewers have said, the pizza was very much above average for cruise pizza. it was nice to not have to wait in a long line for mediocre pizza like you do on carnival. Of note, I expected the dinner in the casual dining to be at least a small step up from what you get in there for lunch, but i did not find that to be the case. 4. Drink packages...... most in our group chose to purchase drink packages. my husband got the $10 per drink max package for $39 per day. I got the $19 non alcoholic package, and my son got the $14 per day non alcoholic kids drink package. Of note, i only got mine because i had to have a package for my son and husband to have one. I think they might have gotten their money's worth, but i'm not sure that i did. I don't like to drink a lof of sugary drinks or ones with artificial sweeteners. Large bottles of mineral water were like 2.50, so not crazy bad without the package. It was nice that I was able to go to the bar and order 2 cappuccinos and a mineral water at the same time and not have to wait or come back for the others. I think you have to wait 15 min between the alcoholic drinks. You could also get soft serve ice cream with the non alcoholic packages, but not with the alcoholic packages. Had i not gotten a package, the free drink selections would have been fine with me. Of note, no decaf coffee that i could see for free.....i found that strange. lots of different flavors of tea bags to choose from. 5. staff members.....including the dining room staff, i found the staff to be very friendly. they were very good about making eye contact and greeting you. most of them that I encountered, spoke a good amount of english. I was pleasantly surprised by that. 6. excursions...... we did not choose to book any excursions through the cruiseline, although a couple in our group did. My mom was pleased with the cave trip and another tour she and her friend took. What we did pay for was 3 transfers! No tendering with free shuttle for this cruise line. we paid $12.99 per person for 2 of them and like $16 for Marseille. I did read about the other options (hop on hop off close to port, free shuttles, and city buses), but we decided that our time and lower amounts of frustration from having to find where to go made it worth it for us to just fork out the dough. We just weren't up for the adventure of all of that. 16 people is a lot to have to wrangle up. 7. transfers. we used a company called www.airportstaxitransfers.com to get us from the genoa airport to the hotel in genoa, hotel to ship, ship to milan, then hotel in milan to airport in milan. highly recommend them. extremely punctual, we had not hitches with any of the four segments. with our number of travelers it was very cost effective. something like 50 euros total each for all 4 segments. door to door service. Of note, we spoke to an Australian couple who were on the last of 3 consecutive msc cruises. they nearly missed the ship because the transfer that was arranged through the ship didnt work out. they had been told a later time for it and so they missed it. it cost them 1000 euros to take a cab from venice and made it there with 1 hour to spare. the cruise line was going to reimburse them for the 1000 euros and the ship's employees were very apologetic to them and seemed to be very interested in making it right for them. I would have written that bad experience off as a 1-off, but we got word that the cruiseline had also messed up their transfer at the end of our cruise. they had them going to germany, instead of to the airport. Not sure how that all came out, but im sure it was frustrating for them, considering the other snafu...... Not saying dont use the cruiseline for transfers, but just make sure that you check all of the details very carefully. 8. nickel and diming..... Yes, it did seem that they charged extra for A LOT of things. We heard one passenger wondering if they were going to be charged extra for toilet paper! What I would say about that, though, is that you get what you pay for. This was, by far one of the least expensive 7 day Mediterranean cruises that i could find. If we had booked with one of the others, maybe some of those things would have been included....maybe not... Maybe the food would have been better, probably so. But if you are doing well to just get yourself in the door of this ship (financially speaking) and you need the lower price, then you may have to just understand that some things won't be included in the base price. At least they give you the option of having a less expensive trip if you are willing to not use the things that cost extra. 9. I do want to tell you about an excursion that we booked on our own in Cagliari. we booked it through www.sardiniadreamtours.com before the cruise. you can find them on youtube and instagram. highly recommend this company. This tour was the highlight of our cruise. we got in 4x4 landrovers and went off-roading to some awesome lookout points in the mountains, then spent time at two beaches (chia was one of them). it cost us about 60 euros each and it lasted the whole time we were in port. they even took us on a quick trip through the historic area just before returning us to the ship. Francesco was awesome! They all went above and beyond. 10. The fact that each of the stops can be your start/end of your cruise. .....as i mentioned, we started and ended in Genoa. we were told that about 900 passengers boarded and disembarked with us. we found it to be pretty stress free, having done the same with 3000 passengers on other cruises where you feel like cattle. we carried our luggage on and off, and it was pretty easy. prior to cruising, i wondered if it would be a pain in the butt having them do a safety drill every day. i have to say that i hardly noticed it, other than the announcement and a few people around the ship with live preservers in their hands. Of note, once you board on your embarkation day, you cannot leave the ship until the next day. If you want to spend more time in that city, do it before you get on. we chose to spend that day in Genoa and board at around 3:30 instead of earlier in the day since we wanted to have a little more time in genoa. we breezed right through the boarding process, since most everyone had already boarded for the day. Our room was ready, we walked right in. Also of note, they put your key in the room and the door will be open when you get there. *****Be sure to go register your form of payment of on-board purchases. they have kiosks by the reception desk that make it pretty easy. you do not have to wait in line at the reception desk to get that done (lines ALWAYS long at the reception desk) 10. would I do it again if I had the choice? I would say yes. some in my group might say no. again with the unrealistic expectations...... I would just tell the nay Sayers to just fork out the big bucks for the other cruise lines next time if you want better food, etc. If they can't afford more, then maybe consider a land vacation or a Caribbean cruise. Just my 2 cents worth..... Hope that this helps you in some way, Cathy Read Less
Sail Date June 2019
MSC Divina Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.5 3.3
Entertainment 4.0 3.9
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 4.0 3.4
Enrichment 1.0 3.2
Service 4.0 3.6
Value For Money 4.0 3.8
Rates 5.0 3.7

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