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MSC Genoa Cruise Reviews

Cruiser Rating
3.3
Average
556 reviews

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1-10 of 556 MSC Genoa Cruise Reviews


Excellent Covid Cruise in the Yacht Club

Review for MSC Grandiosa to Europe - Western Mediterranean

WorldTraveler151208 avatar

WorldTraveler151208

10+ Cruises

Age 50s

I don't understand why people are so afraid of cruises. Cruise ships are probably the safest places in the world. I wish all services ashore were so professional in terms of Covid prevention. Before boarding the ship, we had to do two tests, a PCR test in our country and a swab test at the terminal. Body temperature was measured before entering the terminal and on board the ship every day ...
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Sail Date: December 2020

Cabin Type: Yacht Club Deluxe Suite


cruise in covid19 times

Review for MSC Grandiosa to Europe - Western Mediterranean

Joachimdc avatar

Joachimdc

10+ Cruises

Age 50s

We are belgian frequent cruisers and we couldn't wait any longer to cruise again. So we did. After a max 72 hours pre cruise covid19 test at home and a new quick covid19 test in Genoa (50 min) it was time for boarding. Embarkation was really quick after a negative test (but we had to stay in numberd groups of app.25 guests) No rush, because there were only app. 750 !!! guests on board, ...
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Sail Date: November 2020

Cabin Type: Aurea Balcony Stateroom


Cruising During Covid with MSC

Review for MSC Grandiosa to Italy

andrewjb1 avatar

andrewjb1

10+ Cruises

Age 110s

MSC are one of the first cruise lines to start operating their ships again following the situation with Covid-19. Whilst they appear to be getting it right and the experience was excellent they could be leading to a total disaster. Embarkation All passengers are provided with their allocated embarkation time and its important that you are respectful of this not only for yourself but other ...
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Sail Date: September 2020


The worst customer service I have ever experienced in cruise

Review for MSC Grandiosa to Europe - Western Mediterranean

myatphyotun avatar

myatphyotun

10+ Cruises

Age 40s

There are many staffs working with attitude. Very lack of passion. They seems like they are doing a job that they hate. Very horrible customer service especially in buffet area. Staffs are not even smiling and serve you without saying a word or response. There are many staffs covering buffet area. Bar service staffs focus on selling drinks than doing other jobs. For e.g. they can't even get you ...
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Sail Date: February 2020

Cabin Type: Fantastica Balcony Stateroom

Traveled with children


Just a good value cruise

Review for MSC Opera to Europe - Eastern Mediterranean

Kenwootton avatar

Kenwootton

2-5 Cruises

Age 50s

We read all the reviews. We have a balcony cabin it is great, yes the shower is small but really it is good. The staff have been fantastic The food is good, really good. The buffers have everything thing you could need The beds are comfortable and bangs fit under the beds This is our second msc cruise and it is just plain good Value When we read the reviews we were suspicious, ...
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Sail Date: February 2020

Cabin Type: Balcony Stateroom


Great Cruise!

Review for MSC Grandiosa to Europe - Western Mediterranean

jovanovic avatar

jovanovic

6-10 Cruises

Age 30s

Great Cruise!Big thanks to Trajce(entrainment) from macedonia and Aleksandar (games area )also from macedonia) they were very polite kinde very well informed about everything on the ship,very helpful for us and they were very positive too! 10+for them! i recommended this cruise especially for family with the kids. theater and the shows were good but little boring especially when it’s only ...
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Sail Date: January 2020

Cabin Type: Fantastica Balcony Stateroom


If you want sheets with bedbugs, go to MSC Cruises.

Review for MSC Opera to Europe - Eastern Mediterranean

Travel rocks avatar

Travel rocks

6-10 Cruises

Age 60s

The excursions were fairly good and so was the food and servers. Everything else was horrible. The beauty salon was awful, terrible communication skills and high pressure staff, like your money was their personal piggy bank. The cabin steward was obviously so badly trained he put dirty sheets with bedbugs on the bed. The Reception staff customer service skills were horrible, assumptions like ...
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Sail Date: January 2020

Cabin Type: Interior Stateroom


Some Great Things, But Also Some Deal Breakers

Review for MSC Grandiosa to Europe - Western Mediterranean

Milarepa avatar

Milarepa

2-5 Cruises

Age 50s

The MSC Grandiosa is a very mixed experience, and whether it makes sense for you depends a lot on what you value and what gets under your skin. I will first describe the things on MSC Grandiosa that are first-rate. Then I will describe what I think is poorly done, and will represent deal-breakers for many. After that I will describe the ship's overall philosophy, and the type of person for ...
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Sail Date: January 2020

Cabin Type: Fantastica Balcony Stateroom


Dirty, bad service and quite low cost running ship

Review for MSC Opera to Europe - Western Mediterranean

cruisecriticanonymus avatar

cruisecriticanonymus

2-5 Cruises

Age 30s

Ship is very much understaffed and absolutely not able to offer good cruise for such big number of passengers onboard. Obviously company is trying to save money on all aspects, including food, number of their employees, entertainment variety, and so on. Dining area on deck 11 is crowded without place to sit, so only way to eat is to take plate outside or in a room. Automatic hand disinfect ...
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Sail Date: January 2020

Cabin Type: Interior Stateroom


Fantastic

Review for MSC Grandiosa to Europe - Western Mediterranean

livsus avatar

livsus

First Time Cruiser

Age 30s

This was our first cruise and we chosed Grandiosa because we wanted to have first cruise experience on a brend new ship. Before I went reading other reviews and saw rather bed ones giving us thoughts OMG where are we going, why not some other ship, other company but one thing I've learned that mostly people which are always complaining for something are writing reviews, and that's why I wanted ...
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Sail Date: January 2020

Cabin Type: Fantastica Inside Stateroom


Find a MSC Cruises Cruise from $69

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