Entertainment was great with the shows where a stand out, but in general the entertainment team did a great job working hard all day . service was good the staff in the restaurant they done a great job . The food was a disgrace on this ship. corporate cost cutting to the max.low quality.tasteless.cold.i think they left the chef in port. this was a very bad image of italian food.the owners need a ...
My husband and I have been travelling for over 30 years and this was the worst holiday we have ever had.
The Staff and crew are disorganised and poorly trained in there jobs. They have no customer service skills at all. Most looked like they didn't want to be in the job and were reluctant to talk or smile and it came across as they were only there to get paid and tour the world. Not at ...
Beautiful beautiful beautiful, I love this ship.
We spent 18 days on this ship and I don't think we saw everything or tried every bar like we planned. But along the way we met some new friends, amazing staff, had lots of laughs and good times.
I booked Aurea cabin 14279, had a look on youtube and saw the overhang, lucky I was able to change to cabin 14041 the last cabin at the front before ...
Having now completed 7 cruises over 8 years with MSC we continue to enjoy the multi national experience both on board and counties visited. This cruise will rank as one of our favorites great ship great food fantastic crew and many happy memories.
Aurea experience anytime dinners great fun with food well presented attentive service by Rico our waiter and personally treated every night by one ...
We bought this as a package that included flights. We looked forward for over a year to a beautiful new ship and watched the progress of its construction. Sadly the anticipation was the best part. Bellissima is a huge ship that crams in as many cabins and people at the sacrifice of public areas. There are never enough seats in the public areas although there are tables available, the lack of ...
EMBARKATION
This took about 40 minutes end-to-end, which was much faster than other cruises I have been on.
Disembarkation at ports was well managed and fast, aside from one occasion when it was complete chaos after a docking delay, as passengers were not provided with revised timings. Timely information was provided on the procedure at ports, plus advice on local customs, tourist ...
We had a great trip but the time on the ship was a total disappointment . The itinerary was what enticed us to book this cruise. It was our first with MSC and we are very unlikely to cruise with them again. If this had been our first cruise it is possible we would have never returned to cruising.
First impression - beautiful ship but don’t be taken in by this. It is a beautiful facade to ...
Good Itinerary.
Unfortunately, as usual, many whinging & moaning passengers on this good value for money cruise.
Our only complaints were related to the slow embarkation in Genoa and lack of satellite TV reception while cruising the Indian Ocean.
The ships passengers were multi-national with Australians, British, Germans, Swiss, Italians, French, South Africans etc etc. Public ...
Told by Iglu that this was a good cruise,
.No bus to pick us up at Nice, one arrived 2 hours late.
Boat drill held before we had got to our cabin.
Internet very slow and news from TV non existent after Suez.
Ship had coughs which required doctors treatment more than expected.
Disembarkation Durban like very stressful like rush hour in London, also at Durban airport long queue to ...
We chose this repositioning cruise because of the itinerary and wanted to do more of South Africa. Overall the ship was clean and tidy, the staff must take a lot of credit for this.
But we were disappointed over a lot of things such as the following (some can be attributed to the staff having to say it in several languages and people talking over it).
- The mandatory emergency drill ...