Genoa to the Mediterranean Cruise Reviews

My husband and I embarked on this cruise, despite a radically changed itinerary, because MSC refused our request for a refund. However, our experience was so awful that we disembarked on day 20 of 85 in Walvis Bay, Namibia, and flew home from there. Better to forfeit the unused cruise fare than to continue to subject ourselves to the cruise line’s utter disdain for passengers and 65 more days of ...

Pros are supposed to go before cons, so I will put the positives first, but please don’t miss the negatives later in this review, because although there were a few redeeming qualities, make no mistake, I would never sail with MSC again. First positive, all the staff below the managerial level deserve to be commended for being true, if not powerless, delights. We had many wonderful interactions ...

If I could give no stars I would. I joined a world cruise with MSC and have had nothing but frustration and grievances. If you are a parent I highly suggest considering another cruise line. A child was assaulted by an adult passenger and when the parents filed a complaint after bringing him to the medical center, nothing was done but a warning. The baby pool on the cruise was under maintenance ...

1. Room - got upgraded to balcony room on deck 12. We were very well looked after by the housekeeping staff. These are the real heroes by the way - 14 hour days and away from home for several months in probably a fairly low wage. 2. Stop offs - understaffed especially to re-embark. Long queues and very frustrated under supported staff. If weather had been bad would have been horrendous ...

I will start by saying I do disagree with the comments about the staff from other reviews they were always friendly and smiled. We were in a balcony room on the 8th deck right above the manhatten club this place is so noisy at night, I know I should have probably checked this before I booked but it was worse than I expected. Food wise Buffet- just meh always busy Food was usually ...

Our first transatlantic cruise and first time with Costa. After reading the Costa Pacifica reviews on this site I was not expecting too much from our cruise so thank you to all those who lowered our expectations because we loved virtually every minute of this cruise, particularly the food which was at times borderline Michelin. More positives include one of the largest spa facilities on any cruise ...

A Transatlantic cruise is a great way to escape the European winter and be away for Christmas. The seas are nearly always calm and after several crossings we have always enjoyed smaller passenger numbers. That means better service and less hustle and bustle. Embarking and disembarking was never an issue and the staff are amazing Dining was excellent and MDR Dinner was well presented with a ...

MSC World Europa is a nice new and in particular large ship. Everything is bright and shining. Everything looks good and is working fine. This ship is different from other MSC ships. The ship has no atrium with a glimmering staircase, bar and music. Amusement, restaurants and bars have changed. The idea is to create a new image. This hasn't worked out very well. Out trip to Genoa, our transfer ...

Let me preface this review by saying that I have very conflicted feelings about the World Europa, and this is coming from an avid MSC fan. Just look at the ratings I gave. Take each area individually the ship is excellent, but the sum is not the total of the parts. This Med cruise was our 5th MSC cruise and 12th overall. We like MSC, but the World Europa left something to be desired. I'll ...

A) Embarkation: MSC allows passengers to choose a timeframe for embarkation. It was very fast and efficient. We had 11:00 to 12:00, and by 11:40 AM we were already inside our cabin. B) Cabin: extremely comfortable. Large, modern, spacious. Sofa is quite big for a ship cabin. Wardrobe and storage are limited, which is a little tough for a long trip like ours. Bathroom is modern and efficient. ...