Genoa First-Time Cruisers Cruise Reviews

Overall we were disappointed with this cruise. A beautiful ship with lots of high value shops. Food in the buffet left a lot to be desired in flavour and quality and also was barely warm. Elegant dining was allocated and we were billed for it, a big surprise. We were not informed that dining anywhere but the buffet cost extra. We would not have minded but the main meal at the dining room was ...

We were on the Meraviglia March 11-18. We booked the cruise about 5 weeks before departure because we had the opportunity to travel to Europe for work during March. With the tight timeline and last minute wedding items to attend to (our wedding was March 3) we thought a cruise would be a great option. We were not able to relax during our honeymoon because of serval inaccuracies between the ...

When we booked the cruise (family of 2 adults and 2 Young kids) there were no reviews, since it was a brand-new ship. A month before our trip we read reviews from all over the web and we got concerned. The following is our point of view all though we came with very low expectation: The good: It is a new ship which most of the ship is beautiful and clean ! Security is good and ...

After reading all those bad reviews i was pretty worried. It was our first cruise and we went with a 2,5 year old son.We chose this ship, because they claim to by family friendly and they have designated areas for kids to play. After the cruise I have to say that this cruise has a great potential but our vacation did not fulfill our expectations. The problem of the ship is the staff and the ...

Wonderful itinerary...beautiful ship...SERVICE WAS DISGRACEFUL....never want to sail on any of the MSC ships again. Food was horrible...Bar service was disgusting....dinner was a nightmare....no water, no coffee or tea with dinner. An arguement nightly in the dining room. Tried to speak with Guest Services and repeatedly was told this is not the way things are done in Europe....although we are an ...

Nice boat, could compare in some points to NCL and RC but............ lack of staff , no choice with food. Buffet is mainly composed of pizza and pasta and closed at 4PM , so when we were coming back from shore excursion there was only pizza, hamburger and Hot dog to eat. The Staff is working hard but can't keep up with the demand. Wait for the pizza to be ready, wait for food wait... wait... . ...

The worst service I've ever seen on a cruise. Crew member Threw things from a cot in the pool and the head of the deck instead of helping or solving the problem answer with very bad manners and I generate a bigger problem. In the bufett they remove the meal even if you are serving a dish because they close. They charge absolutely everything, even the things that in most cruises are included ...

A beautiful ship with lots of activities, restaurants, bars, swimming pools, top- cirque du soleil entertainment in a custommade theatre, nice promenade, very hard working staff BUT this ship is overcrowded during holidays, openinghours of restaurants and buffets are too short and pre-cruise booked excursions and shows has to be reconfirmed aboard, so expect to spent a half-day waiting in lines ...