We booked all inclusive package for couple (3 massages p/p). When we tried to schedule our massages the spa reception lady told us that they cannot accommodate the time when we wanted to have our massage. She gave us all the rubbish times instead (our scheduled dinner time). She said they are fully booked. But how can they be fully booked when they are offering discounted massages everyday. The ...
We previously cruised on Costa, Carnival and Holland America as suite guests. We purchased a suite on MSC. This time there was no champagne in the cabin, no daily fresh fruit, no coffee and no hair conditioner. And no folded towel animals :-)
One of the mirrors was making a rattling noise in rough seas when the boat was rocking. Needless to say the noise was keeping us awake at night.
Cabin ...
chosen purely because of itinerary.Got off to a bad start when pick up bus at Nice Station didn't park where stated. First night on board,air conditioning noise in room was not put right until midnight.Next 2 days,no shower due to thermostat non function producing only boiling hot water.Tried to fix but didn't work,no shower that evening.Next day,put new thermo,didn't work either and again no ...
There were 8 of us going on the Mediterranean cruise, so we were looking for something that was more budget friendly and we chose MSC as it was slightly cheaper than the other cruise lines we have taken in the past. This was our first time going with MSC and I was a bit apprehensive after reading some of the reviews given here on how MSC sucked and how it was the worst cruise they've taken - and ...
We chose this cruise again ,first went to try out and found everything so good booked another few weeks later,now going again on the 18th may ,the staff are so friendly and helpful everything was spotlessly clean,food was good catering staff very helpful,all the staff could not do enough to p!ease,the cleaning of our cabin was excellent every day,entertainment was good and varied the entertainment ...
We wanted a cruising experience - unlike the Sydney based ones where you have a few days at sea before you see anything - and the Orchestra itinerary was the perfect solution.
We embarked in Civitavecchia in a very well run and professional process to gather the herd of new passengers. We were very impressed with our cabins for their layout, the space and state of cleanliness. Our first night ...
Chose this ship because my husband and I liked the ports-which were fine. There were many issues but the top one for my husband is the cheapness of the ship. You have to buy the water you drink in the restaurant. We bought tickets for water and soda, but were sold a book of alcohol even though I told staff we don't drink. He told us you can use it for soda and tea, but didn't understand we were ...
We were on the 12 day MSC Orchestra over Christmas. MSC is now marketing itself as a family-friendly line, however, they do not have the ship or the experience to do this well yet. All of the kid venues seemed literally smushed into the boat in odd places (during the last referbishment), and overall the boat felt very cramped and crowded, despite not being booked to capacity. Perhaps the newer ...
Found cabin not very clean.Meals very bland and staff not well trained
Disembarkation was chaos.Day trips were also poorly organised for disembarkation.Entertainment on board appeared to be more for the Gala evenings etc and day activities were not adequate.This was our first time cruising and would never take another.We have travelled to Italy about 4 times over the past 17years to family and ...
the date and itinary we wanted to spend christmas in dubai,you could not fault a single thing the ship is magnificent and the staff wre wonderful, hubert and jean the pool attendants smiling and only to willing to help at 6.30 in the morning, manuela from rumania in the early breakfast at 6 and surbessa from cape town and all of them on early brekfast smiling happy could not do enough for you,all ...