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3 Genoa Costa Serena Cruise Reviews

Let me starts to explain that my wife and I have travelled to and in many countries and we usually would stay in 4 star or higher hotels. As I would become 65 years of age on the 11th. of February my wife and I decided to do something ... Read More
Let me starts to explain that my wife and I have travelled to and in many countries and we usually would stay in 4 star or higher hotels. As I would become 65 years of age on the 11th. of February my wife and I decided to do something special this year and book a cruise on the Mediterranean on the Costa Serena (Savona, Naples, Palermo,Tunis, Barcelona, Marseille, Savona) . As every traveler should do, prior to our booking we looked at the various reactions made by previous travelers on this trip. The first evening and night (as soon after the ship departed from Savona), my wife got seasick, in a way that she had to skip dinner altogether. The next evening departing from Naples the same happened, but taking sea-sickness tablets (provided on the ship) , my wife endured the dinner. After that she didn't have seasickness again. The meals on the ship were considered by both of us to be perfect!! I can not imagine that anybody would complain about this as the selection of food was fabulous!! Everything on board seemed to be well organized (maybe except for the lengthy time the life-boat instruction lasted) . The booked excursions all worked out fine.The only thing to improve on is to my opinion the fact that you need to pay for the use of WIFI. That seems to me to be a bit out of fashion. Read Less
Sail Date February 2014
We went on a 3 night cruise to Barcelona and Marseilles, France on Costa. Overall the experience was not a bad one, but certainly one that if you are not Italian or even European can be a bit of an adjustment. The ship was well cared for ... Read More
We went on a 3 night cruise to Barcelona and Marseilles, France on Costa. Overall the experience was not a bad one, but certainly one that if you are not Italian or even European can be a bit of an adjustment. The ship was well cared for and was in the Greek God/Goddess theme. What this means is that I spent several times answering questions from my little one about "what is that" when she pointed to the naked men and women (Greek figures) throughout the ship. The decor was nice, the main area was nice and the cabins were extremely spacious and well maintained. Bingo again was the highlight activity on the ship! We played each night. The shows were pretty good. We pretty much did our own thing for the most part. The cruise ship boasted about the kids activities and we took the youngest to the kids area and many times she was the only one. Many people on the cruise opted to have their children with them. My teenager didn't find anything interesting in the teen zone as again it appeared no one really hung out. The main reason we chose this cruise is to go to Barcelona. However, the Barcelona stop was a true disappointment. We were only in port for 5 hours and that is not enough time to spend in Barcelona. We spent an entire day in Marseilles and it was a waste. I would rather have more time in Barcelona and less time in Marseilles. The food was typical European fare and the buffet is a free for all! There is no such thing as queing for lines so its pretty much get in where you fit in. The evening dining was nice and there was a nice selection of food each night. We had set seating so we dined with the same family each night. They had kids and so it was a nice time to catch up to hear about each others adventures during the day. We bought the drink package because it was worth the money. It averaged out to 3 drinks a day per person and we consumed more than that (non-alcoholic). We bought water from the ports and were able to carry it on with us. The price was right for this quick 3 night cruise and it was a good introduction to Costa to decide if I wanted to cruise with them in the future. As an American on an Italian cruise ship, the hardest adjustment was the smoking throughout the ship. There were not designated areas so people pretty much smoked where they wanted. There were enough people on the ship that spoke English so we didn't fell alienated, but we were certainly the minority on this particular cruise. The people did not appear to be as friendly and sociable as other cruises but the crew was nice. All in all, if there was more time in Barcelona this would be a definite recommend. For the cruising experience, it was not a bad experience and if asked would I use Costa again, I would say yes. At least next time I will know what to expect and can prepare accordingly! Read Less
Sail Date April 2013
We booked this cruise last minute as decided it was about time we tried one, Costa have a reputation for not being as traditional as a lot of the companies and as my bf is much happier in a pair of jeans than a tux we decided on Costa. ... Read More
We booked this cruise last minute as decided it was about time we tried one, Costa have a reputation for not being as traditional as a lot of the companies and as my bf is much happier in a pair of jeans than a tux we decided on Costa. The organisation wasn't good on embarkation, we got shuffled from pillar to post and eventually got to our room about 90 minutes after boarding, we were sent to the buffet restaurant which was like a school canteen, kids running under your feet and people pushing to get to the food, we asked for a drink but they told us we had to put it on our account even though we had paid for a premium drinks package beforehand. We booked the highest grade of cabin which was the Samsara Spa Suite, it was very nice, smaller than I expected it to be considering what we had paid but comfortable and well equipped, there was a bottle of fizz waiting for us and it had a nice balcony, the suite was serviced by a butler and he told us we just needed to call a number and he would appear, unfortunately I think he was covering all the suites by himself as you would ring and it would just ring out until you gave up. The light on the balcony didn't work even after reporting it. The food in the Samsara restaurant was very nice, we ate there most nights, it was very quiet for the whole week and the staff were lovely.The drinks were good, European measures instead of English which is always good! We didn't see any of the entertainment as it was all in Italian and although I can understand a little conversationally neither of us are fluent so it was pointless, we think we may have been the only English speakers on board which wasn't ideal, however it was the school holidays, maybe in the winter there would be more of a mix. The facilities on board were good but you couldn't get near the pools because of the kids, the spa was very nice, we had a couple of comp treatments but it was expensive otherwise. The wifi was ridiculously expensive We enjoyed all the ports of call and had plenty of time in each, we didn't book any excursions but used the Costa transport a couple of times to get into the towns which was fine. Otherwise we just did our own thing. Apart from the Samsara restaurant the service was poor, we were supposed to get a welcome meeting with a manager as we were staying in a suite but we missed it, they kindly rescheduled but didn't turn up after I waited 20 minutes, the butler I think was overworked so didn't have time to give a good service and we had a few problems that took far to long to be dealt with. Overall I don't think I would cruise with Costa again as it was just too average. Read Less
Sail Date August 2014
Costa Serena Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 3.0 3.4
Entertainment 3.0 3.4
Public Rooms 4.0 3.9
Fitness Recreation 5.0 3.6
Family 3.0 3.6
Shore Excursion 3.0 3.4
Enrichment 2.0 3.1
Service 4.0 3.8
Value For Money 3.0 3.6
Rates 3.0 3.6

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