Our first transatlantic cruise and first time with Costa. After reading the Costa Pacifica reviews on this site I was not expecting too much from our cruise so thank you to all those who lowered our expectations because we loved virtually every minute of this cruise, particularly the food which was at times borderline Michelin. More positives include one of the largest spa facilities on any cruise ...
A Transatlantic cruise is a great way to escape the European winter and be away for Christmas. The seas are nearly always calm and after several crossings we have always enjoyed smaller passenger numbers. That means better service and less hustle and bustle.
Embarking and disembarking was never an issue and the staff are amazing
Dining was excellent and MDR Dinner was well presented with a ...
Terrible experience. A constant struggle against the the very unhappy and agressive employees, bad and scarce food, bad or absent service, bad organization and lack of customer service on all ends. Very long waiting lines everywhere and for everything. Salad was a luxury good on board. Either one day carrots or one day bell pepper. Both was.impossible. Generally not a very good quality, neither ...
For the holidays me and my family went on a 7 night Mediterranean cruise with Costa Diadema. I did have somewhat of a high expectation because a lot of people were recommending us Costa, so we tried it to see how it really is for ourselves.
When we arrived at the port of Savona the boarding process was quite weird and I still don’t get it till this day. Before boarding on the ship you need to ...
7 complaints and 2 compliments:
COMPLAINTS:
1. Change of itinerary due to vis major. As on the 7. October 2023. the war between Gaza and Israel suddenly begun, Costa changed our itinerary and instead of docking in Ashdod (Israel), Alexandria (Egypt), and Limassol (Cyprus) the new itinerary included Istanbul and Izmir (Turkey) and Volos and Piraeus (Greece). The passengers were informed of ...
With this report, we would like to express our gratitude for the excellent experience and top-notch quality. We recently enjoyed a cruise on the Costa Diadema ship. We wish to commend the organization of events and concerts, as well as the exceptional hospitality of the staff. We felt genuinely welcomed, from the cabin crew to the waitstaff, officers, embarkation and disembarkation team. The only ...
Beginning of August, I went 7 days cruise with my husband to Europe.
One of the worst vacations and most expensive by far! Be aware people, if you breath they will charge you. They even charge for stuff that gets canceled later, and of course they will not refund you back your money. When you go downstairs to discuss the refund, they will tell you to wait until your trip ends so all money will ...
We are veterans of about 25 cruises. We have been on NCL, HAL, Celebrity, Windstar, Viking, Princess and Carnival. We have cruised the Caribbean, the Mediterranean the Baltic, Alaska and a trans Atlantic. This was our first cruise on Costa. We joined some extended family who had already booked. They are European.
1) The Costa App is not compatible with the US App Store, so we could not ...
It was our first cruise ever and we would give it overall mark of 9/10. We were sailing as a family of 4, and had a fantastic time.
Embarkation was easy (took around 30 minutes) but stressful as we were waiting for Covid test results which were fortunately negative. We have also bought a costa insurance which they have indeed checked while scanning our tickets (it showed that I had 200 EUR of ...
Ended up on the Costa Smerelda as our MSC cruise was cancelled due to only allowing schengen passengers.
Food - bland and basic - there is no pizza on the buffet of an Italian cruise ship and if you want pizza then you have to pay more than you would pay in central Rome for a pizza. Otherwise food in restaurants is bland, meat is cheap and poor quality and selection is very poor compared to ...