Princess Cruise Reviews for Family from Galveston

I booked this Spring Break 7 day cruise for 7 people. Synopsis: Irritated and sometimes rude crew staff, Hard sell around every corner, multiple charge errors (duplicate charges/over charges), dining room food was hit or miss, there was an overall lack of activities planned and there were either charges for or a hard sell included in the ones that were planned, the cabins were not set up for the ...

The hard work of the employees cannot mitigate the SYSTEMIC problems of the company. The PROs: A. Embarkation. Kudos to the check-in and security people. Everything was fine. I did NOT trust Princess with my luggage. B. Room cleaning, restaurant workers. Great job but cannot correct the problems created by Princess. C. Princess allowed people to organize an inter-denominational ...

Let's start at customer service on the phone completely usless and no knowledge ,45 min to speak to a supervisor then tell you email online.. They changed our rooms (2) together and charged for the 3rd person free promo. We ended up one room all the way bow level 10 and other all the way aft level 9. They held every one from boarding at 10:30 till 12:30 on the sidewalk out front. The wifi was ...

Chose Princess because I had a fabulous Princess cruise in 2010. Not so much on this one. I guess Covid ruined Princess too…?? FOOD: Every single meal in the dining room was made by Chef Blandy McBland. Even the few curry dishes were bland! Menu was disappointing-- mostly typical, uninteresting American dishes I can make at home, but not seasoned very well. All the steaks were undercooked, all ...

Unfortunately, this cruise was one disappointment after another. Our first issue was our dining experience. We had booked a nightly reservation for traditional dining, and during our 1st dinner, our waiter told us that traditional dining had been “abolished”. I told him I was sad to hear that, he mentioned that I could request him and ask to be sat in the same section each night, which we did, ...

This was my first Princess experience, and I was excited, because my understanding was that Princess was a "step up" in the cruise experience I'm used to. This is my fourth cruise overall. The three previous with Royal Carribbean. All four cruises have departed out of Galveston. Also this is my first post-COVID cruise. Overall, my experience was extremely underwhelming. I was extremely ...

My husband and I have been on 10+ cruises on all the major lines, from Europe to Hawaii, Alaska and all over the Caribbean. In 27 yrs of cruising this was by far the WORST vacation EVER on land air or sea. Something is seriously wrong on this ship. Service is overwhelmingly poor. Bad attitudes abound. Yes, you can find a nice person here and there, but overwhelmingly unhappy crew and rude ...

Upon arrival, everything seemed to be good. Our cabin steward, Dominick, was terrific. The food in the Dining Room was very good and the wait staff was remarkable. The food in the buffet was good for a buffet, there was plenty to choose from, so you could find something you liked. East Coast Connection was great and a Duo that played mostly in the Wheelhouse was good. The rest of the entertainment ...

We were so excited to get back on Princess and feel that Princess level treatment. We have cruised 5 times together, but I have cruised 10+ times prior to meeting my husband. Our last cruise was my first Princess cruise and first experience with the Princess treatment. I was sold after our 14-day cruise to Hawaii in March 2012. I told my husband that it would take a lot for me to cruise with ...

The Norwalk Virus was alive and spreading, even unto warning signs in bathrooms to wash extra clean. Some got cabin fever throwing up for days, others upon returning home. Worst was a 60yo gal with December perfect labs having her liver fail after 2.5 weeks of Norwalk after departure. (The very next year, news carried Princess had a class action Norwalk suit against them, others having organ ...