Norwegian Jade Cruise Reviews for Singles to the Western Caribbean from Galveston

I was very unhappy with the customer service provided on the Norwegian Jade. My boyfriend and I were treated very rudely by the staff on the ship. We spoke to a manager in Mandara Spa and I was asking questions regarding the thermo-spa package. She was busy reading a piece of paper and responded to my questions while looking at the paper. I continued to speak to her and waited to see if she would ...

NCL should receive accolades for their care of my daughter and her service dog "Sketch". From the moment we booked, we had excellent care. There are so many special considerations when traveling with a dog and the Access Representative was on top of everything including special requests. She made island access appear easy, and knew every port and their requirements. The guests were made ...

We have sailed with NCL over 10 times. We usually enjoy the cruise immensely, but the Jade was disappointing. This is not stopping us from sailing again on the Jade, but I will bring my own pillow next time! The atrium was smaller that the Jewel and the furniture was very uncomfortable. When we first sat down, we were surprised how the chairs had no give to the cushions. Our bed in the inside ...