356 Galveston Royal Caribbean Navigator of the Seas Cruise Reviews

Overall, we had an extremely enjoyable time!! This was our second RCCL Cruise; we have done 4 on Carnival. The embarkation process was fast, and everyone was smiling on Sunday, even though the weather was awful!! The shows were really ... Read More
Overall, we had an extremely enjoyable time!! This was our second RCCL Cruise; we have done 4 on Carnival. The embarkation process was fast, and everyone was smiling on Sunday, even though the weather was awful!! The shows were really good - we saw just about everything they offered in the theater! We missed the ice show, and would have loved to have seen it - heard it was VERY GOOD!! Our excursions (we did 3) were all top notch - the one we had a slight hiccup on was not the fault of Carnival; rather the tour operator, and it was minor in the grand scheme of things! The Cruise Director's Staff did a great job - we interacted with several of them, as we played Trivia with 2 of them, Bingo with another, and sat in on an informational class on watches with another!! Our cabin was nice, and our steward did a good job, besides being extremely personable!! We switched our table in the Main Dining Room after the first evening - the service was disjointed and very unprofessional. The table we switched to had a FABULOUS team, and we were so thankful we decided to switch - the Main Dining Room became our "look forward to" activity of the day!! Now, here are my NEGATIVES, of which there aren't many: --There are no robes in the cabins. If I had know this, I would have packed mine (there are on Carnival, and there were on our other RCCL cruise). --The Buffet actually CLOSES between breakfast and lunch, and then again between lunch and dinner. I understand the need to get prepped for the next round of service, but other ships close the buffet in a staggered circle, so that there is always one section open as they prepare to open the next meal. Not so on the Navigator. If you want to eat between 11 and 12 or 3:30 and 5, you must go to the little place on deck 5 and get a dried out, pre-made chicken salad sandwich. --By the end of the week, the Bar Tenders weren't quite so friendly. I know they can get frustrated, but we had several (more than 2) be rather short with us on the last Sea Day. None of my Negatives would preclude me from going again - 2 were a matter of me not knowing ahead of time, and the other, well...what are you gonna do? Like I said, overall, we had an extremely enjoyable time!! Read Less
Sail Date March 2015
We sailed out of Galveston on March 1, 2015. Checking in at the port was very quick and simple. We were on deck 10, so we were asked to show up between 11:30 and 12:00 for check in, which we did. We were through everything in less than 30 ... Read More
We sailed out of Galveston on March 1, 2015. Checking in at the port was very quick and simple. We were on deck 10, so we were asked to show up between 11:30 and 12:00 for check in, which we did. We were through everything in less than 30 minutes. I think people that arrived later had some longer waits. We ate lunch in the Windjammer, which is always packed on sail away day. Our room was ready promptly at 1:00. Our cabin attendant was there to greet us. He was terrific the whole week. We stayed in a virtual balcony interior room. These are pretty new and I didn't know too much about it. The screen is as tall as the room and had a view from the rear of the ship, so everything that someone in a balcony cabin at the back could see, so could we. In fact, we visited one and the view was the same. We just didn't have the opportunity to open the door and actually sit outside, but it was nice to be able to see. When we were in ports, we could watch the people on the docks. Food was fine. We ate most meals in the dining room. Food was better there and it was fairly quick for breakfast and lunch. We also dined in Giovanni's one night, which was very good. We didn't try Sabor, the Mexican restaurant because I felt the premium cost addition of $35 for Mexican food was really overpriced. For a good Mexican restaurant in Houston, $35 would be considered highway robbery. We did the bamboo raft trip on the Martha Brae and it was wonderful. Spence was our guide and he was awesome. He had been doing this for 45 years, so we were in good hands. They do hit you up to buy their handmade items, but these people are poor. I didn't have any trouble just giving him an extra big tip - it's a hard life in Jamaica. We also did the trip to San Gervasio Mayan ruins in Cozumel. It was really interesting and we had a good guide, Gabriel. They added a trip to a chocolate place, which I wasn't really in to and was just another opportunity for buying things. The stop at El Mirador was lovely. It's a great photo op. We enjoyed the live music and shows, but really missed having a classical group playing in any of the bars. In past trips there has always been a duo that played classical. The ice show was really good, make sure to pick you tickets when you can on board prior to the shows. The ship band was terrific, as were their singers. Upon return to Galveston, we took our own luggage off the ship and were in our car headed home by 8AM. Very simple. I suggest doing that if you can, it's is very quick and you don't have to wait for luggage. Read Less
Sail Date March 2015
Embarkation: The Port of Galveston is not the most friendly locale from which to cruise. Parking lots are located a distance from the cruise terminals. Cruisers must take a shuttle from the parking lots to the terminal. When multiple ... Read More
Embarkation: The Port of Galveston is not the most friendly locale from which to cruise. Parking lots are located a distance from the cruise terminals. Cruisers must take a shuttle from the parking lots to the terminal. When multiple ships are in port at the same time, the congestion is terrible. Once at the terminal, embarkation processing efficiency depended on the time of day one boards. We arrived at 1:00 PM and had a bit of a wait. In fairness, the RCL computers were down for a time which contributed to the delays. Our family boarded around 2:00 PM and were processed through in a very short time. Cabin: We were in a superior balcony cabin located aft of amidships on the 7th deck. The room was comfortable and fairly spacious. It was also very quiet considering that there were 1200 children on board this cruise. The room was very clean and in good repair. However, the balcony showed signs of age with rust evident in several spots. Our cabin attendant, Golda, was excellent (far above the norm if that is possible). Our room was made up within a very short time after we indicated that fact through the makeup room card. She spotted some needed minor repairs and they were promptly attended to. Ship Condition: The Navigator of the Seas is an older ship and it shows. While the ship’s interior public spaces were well maintained, there were signs of rust and areas needing painting on the exterior decks. The ship should have a major yard period soon as it cannot compete with newer shipd of the Royal Caribbean fleet. Dining: The food in the Windjammer buffet was excellent. The variety was good and served many different tastes. As with many cruise ships, seating was at a premium during preferred meal hours. I was surprised that the buffet shut down from 11 AM to 12w PM. They also closed for the night around 9 PM. If memory serves my correctly, this venue used to be open continuously during the day and much later in the evenings. Service in Windjammer depended on where one sat. Some of the food service personnel were fast, efficient, and friendly. Others were not. Sort of a mixed bag. The Sapphire Dining Room offered a nice variety of entrée choices every night. We chose Anytime Dining but were fortunate to have the same waiters every night. Our wait staff of Irene and Neville was wonderful. We had a table of seven and they remembered everyone’s name and food/drink desires. They spent time with our grandchildren and shared some personal stories about their home countries. The kids looked forward to every evening meal. I have read some comments on this site about food quantity. I did not find this to be an issue. The portions were quite generous. Also, there was no hesitation if anyone wanted a second entrée. The food quality was about average for Royal Caribbean. On Board Activities: They were the usual for cruise ships (art auctions, belly flop contests, bingo, etc.) There was an issue with the “sexiest man” contest. Encouraged by the assistant cruise director, it became rather vulgar and crude. Since there were many children present, I felt it to be totally inappropriate. I discussed it by phone with the cruise director who promised to have a meeting with staff to avoid such incidents in the future, especially on cruises with many children as guests. I hope he did follow up. Children activities during the day seemed to be a bit weak. Either the activities were not interesting or there weren’t very many participants. There were sporting contests and informal basketball games to keep guests occupied. The evening activities for teens were wonderful. Our oldest grandson went to the Optix every evening and met a number of other teens. He really enjoyed it. Cruise Staff: The overall impression of the staff was very good. In addition to the aforementioned wait staff and room attendant, others went out of their way to be helpful. My wife needed top use a wheel chair and she was always given special treatment. My grandson forgot his charger to his GoPro camera. One of the staff loaned him his personal charger so that he could charge his camera prior to leaving for a snorkeling shore excursion. This was above and beyond and was most appreciated. Loyalty Program: Royal Caribbean has the best guest loyalty program in the cruise industry. The Diamond Club on board offered continental breakfast each day as well as complimentary cocktails and snacks during the evening hours. This is one of the primary reasons that we cruise on Royal Caribbean almost all of the time. Debarkation: Debarkation was a disaster. Through no fault of RCL, the wait times were awful. The queue was caused by a lack of customs agents as well as their inefficiency. Once we cleared customs, there was the inevitable wait for the parking lot shuttle. It took three shuttle buses before we were able to board and retrieve our car. This was followed by another wait to return to the terminal to pick up passengers. Galveston needs to improve their port or cruisers need to understand and accept the fact that waiting to board and leave is the norm.   Read Less
Sail Date March 2015
This was our first cruise. We found everything went smoothly, but could have used some more hand holding along the way. Embarkation went smoothly, but we were aided by being suite guests which put us in a much shorter line. Did not realize ... Read More
This was our first cruise. We found everything went smoothly, but could have used some more hand holding along the way. Embarkation went smoothly, but we were aided by being suite guests which put us in a much shorter line. Did not realize we could get our food in the Windjammer and take it to Chops for embarkation lunch - nice suite perk. Windjammer was crowded but we found a table within about 5 minutes. Ate at Chops first night and loved it. Sean was a great waiter. I tried the dry aged steak and felt it was well worth it. Second day at sea was fun. We explored the ship, and were amazed at the public spaces and that all of it was on a ship - simply amazing. Second day at sea was still great fun. There is a lot to do, and we found ourselves engaged when we wanted to be, and relaxing when we wanted to relax. My wife and daughter suffer from motion sickness and did find themselves feeling dizzy and at times in - what we coined as a "cruise coma". The seas were not very rough and we were in the middle of the ship, but up high - deck 10. They never got sick, but did not always feel great. Not sure we would do anything differently, but just want to warn first time cruisers what they might experience. Our second night we discovered that our restaurant reservations were messed up. It turns out that the reservations you make online may not translate properly to the ship's restaurant reservation system. Our concierge could not rectify the situation (the system she looked at had everything correct - she emailed the restaurant manager but to no avail), and this turned out to be a constant problem throughout the cruise. Our TV showed our reservations, the concierge's system showed our reservations, but the restaurants showed other information. My wife's spa reservation also had the same problem - the spa had the reservation for a different date than our information. The second night we ate at Sabor and loved the appetizers, found the entrees and desserts to be very good. Our first shore excursion was to Roatan. We booked a trip to Little French Key independently from RC. We were disappointed. It was very crowded (granted this was during Texas spring break), and the food was average. It took a long time to get off the ship and to Little French Key - almost 2 hours. The van ride was very depressing - Roatan is quite poor and you see some real third world conditions. That night we ate in the main dining room and loved the atmosphere, but found the selection and food average. In Belize we stayed on-board to enjoy a less crowded ship. That night we ate in Giovanni's and had a great meal. In Cozumel my daughter and I went scuba diving arranged by RC. If you are going scuba diving pay close attention to your scuba information which comes in a little envelope. It will tell you to check in with the dive shop on-board before Monday at 5. We did not read this initially and had some nervous moments, but they were able to take care of us. At the very end of the pier and once on land in Cozumel they had signs up for lots of tours, but not ours and there was not a RC representative when we were told to be there - 7:45 am. We roamed around for about 15 minutes and spotted a RC rep who pointed us to the right spot for our tour - never did put out a sign. The diving was incredible - one of the highlights of my life (first time to dive in the ocean). We really enjoyed the skating show. I thought there was a little too much selling of stuff on-board, but it did not bother me. Toilets backed up one day, but our attendant made sure everything was back to normal quickly. As a suite guest we had access to the concierge lounge which we used everyday. It was very nice to have a quiet place to go to get some snacks and drinks, and get answers and help for all our questions. Ate at Johnny Rocket's for lunch on the last sea day, and would probably have eaten there more - not necessarily for the burgers but for their lighter fare - like a salad with chicken chopped into it. Disembarkation was very efficient, but once again being suite guest gets you priority and shorter lines. I do not think we will be cruising annually, but we will definitely do it again and most likely with Royal Caribbean. Read Less
Sail Date March 2015
Our experience was magical. Our only issues concerned disorganization and lack of effective communication with the disembarking procedures. We had a delay docking that day, no big deal. However, when we went to our designated lounge, we ... Read More
Our experience was magical. Our only issues concerned disorganization and lack of effective communication with the disembarking procedures. We had a delay docking that day, no big deal. However, when we went to our designated lounge, we were not allowed in because too many people were standing in the entrance, creating a fire hazard. Then no one let us know we could finally enter. Our group number was never called, we just happened to notice that people were going in. The other issue is that people from later groups were exiting with early groups so that getting to our luggage was a mess. There should be a way that the groups are monitored so that people cannot cut in rudely. Our food was great, except for the lobster bisque. Service was terrific. We loved our panoramic stateroom - very large. The ship offered lots to do at all times. Read Less
Sail Date February 2015
DH and I are both in our early 30's and decided to do this cruise as our annual "escape the snow trip" as we were interested in visiting Honduras, Belize, and Mexico. We had a great time. The ship was large and we never ... Read More
DH and I are both in our early 30's and decided to do this cruise as our annual "escape the snow trip" as we were interested in visiting Honduras, Belize, and Mexico. We had a great time. The ship was large and we never had problems finding a deck chair. The shows each night were average (and a few were quite good- we especially loved the Elton John impersonator). Food was great, all of the staff were friendly and incredibly helpful (seriously hard working). Even though many of the activities were geered towards people older or younger than us we still managed to find things to do that we enjoyed. Things we wish were improved: more craft beers at the pub on the promenade deck, less trying to upsell me on everything (both of us had massages separately at the same time and couldn't believe how many times we had to say no to all the extras). Overall it was a fun trip. We did a private excursion in Honduras and Belize that I found through tripadvisor and did the ship's Chichen Itza excursion in Mexico (which I would not recommend doing with another company since we left the boat before the announcement was made that we could get off and got back a half hour after "last call" time). Read Less
Sail Date February 2015
I am a senior citizen who loves to cruise. This was my second cruise on the Navigator of the Seas (8th RCI cruise) and it was wonderful. I was on Navigator last March and thought it was a good cruise but this time was even better. This ... Read More
I am a senior citizen who loves to cruise. This was my second cruise on the Navigator of the Seas (8th RCI cruise) and it was wonderful. I was on Navigator last March and thought it was a good cruise but this time was even better. This crew is great, especially the restaurant staff and bartenders. Went to Izumi twice, Glenn and LLoyd made sure the dining experience was excellent each time. Izumi is the perfect venue to enjoy delicious, fresh seafood with friends. Chef Jake in Giovanni's Table was very nice and made sure my meal was perfect. Chop's served the best scallops I have ever eaten. I had meals in the main dining room and the Windjammer and was pleased with everything I tried. Zero complaints about any of the food! Although I could have cocktails in either the Diamond Lounge or the Concierge Lounge, I spent more time visiting my favorite bartenders and trying different drinks. Willy and Constancio are the go-to guys in the Cosmopolitan Lounge. Fernando, in the Casino Bar, makes the best Caipirioska when you want to try something really refreshing. See the lovely young lady named Ngamila when you go the Two Poets Pub for libations. As you probably guessed, I cruise for the food and drinks! However, this cruise I enjoyed the Spa services too. In addition to having my hair done a couple of times, I tried the "Salon Sampler" which offered several treatments. I recommend this service because you can choose what you want and try several things that make you feel so good. Entertainment was good. The Meet & Mingle was fun and lively. The "silent dancing" was a hoot. You just have to see it! This was my first time seeing The Quest. What a hilarious audience participation activity. Park West is doing the Art Auctions once again. Yeah! I should have stayed away, but it is just too much fun and now I have some more art to remind me of this cruise. Embarkation and disembarkation were much better this time! Read Less
Sail Date February 2015
Over a four month period we sailed 6 times on the Navigator of the Seas and two times on the Magic. Which is the better ship to cruise on? After sailing 6 times on the Navigator of the Seas (two were back-2-back) and 2 times on the Magic ... Read More
Over a four month period we sailed 6 times on the Navigator of the Seas and two times on the Magic. Which is the better ship to cruise on? After sailing 6 times on the Navigator of the Seas (two were back-2-back) and 2 times on the Magic (back-2-back) we decided we got the best value and most enjoyable cruise by sailing on the Royal Caribbean ship. Below are the different areas we considered for making this decision. Area reviewed – Winner Ship Layout – Best Value: Royal Caribbean The Navigator of The Seas is much easier to navigate the ship and find places for fun or to relax. There was always a lot of turns and deck changes to make to get anywhere on the Magic, and no easy way to find directions to a desired location. The Navigator had touch screen interactive maps at the entrance to every block of elevators that would show you how to reach your destination. On the inside of each elevator there was a map above the door that displayed key areas to exit at. There were small trash cans in every block of elevators aboard the Navigator and Hand Sanitizers available at multiple locations. The Magic only had Sanitizers available at the entrance to the Dining area. The first number of your Dining Room table assigned on the Navigator represented the floor level of your table. There were tables starting from 1 to 6 on the Magic being assigned to desk 3 or 4 on the Magic. This was not very easy to understand for a new person on the ship. When the weather was bad we couldn’t find a nice quiet area to relax in and not feel closed in on the Magic. The Navigator has the Viking Lounge on deck 14 which is excellent to take a quiet break in. It overlooks the entire pool area and is perfect to prevent getting claustrophobic. Ship Amenities – Best Value: Royal Caribbean We really preferred the adult area on the Navigator that had a Pool and two Jacuzzi’s. It was partially enclosed so the hot tubs could still be used during inclement weather. The Magic did not have an adult only pool and none of the Jacuzzi’s were useable when the weather was bad. Besides pools, the Navigator has a Flowrider, Rock Climbing wall, a Basketball court, Mini Golf, Indoor Ice rink, and Gym (which is twice the size of the Magic) and an outdoor theater. The Magic has 2 water slides, a Basketball court, Mini Golf, a rope sky course, and Gym, and an outdoor theater. Carnival supports the outdoor theater a bit better by providing free popcorn to their viewing guests (the annoying thing about this was they didn’t start making it until the movie started, so long lines while the movie was playing). Child Care – Best Value: Royal Caribbean Child care appeared to be very well on both ships. However, we felt the Child Care and play areas were more secure on the Navigator because it was located on a remote deck area that people wouldn’t be walking in. We found some of the areas for children directly off main walk ways on the Magic. Dining, Main dining room – Best Value: Royal Caribbean In my opinion, the quality of food in the Main Dining room has gone down for both cruise lines these past few years. We did not like our experience in the dining room for Brunch or Dinner on the Magic. The tables were very cramped with too many people sitting on the round tables and the rectangle ones were too narrow to hold extra plates. The noise level was very uncomfortable while eating, with music piped in overriding and making conversation difficult at the table. We grew tired of singing and dancing shows with loud speaker interruptions that were annoying and disrupted a quiet dining experience. Several hot food items were cold and wait staff often forgot items or delivered the wrong order. After a couple of nights we quit going to the dining room for any meals. Dining, Buffet area – Best Value: Royal Caribbean I would rate the food quality in the buffet area for both ships as being between good to very good. The open floor plan of the food areas on the Navigator made getting food much easier. The Magic had booth areas that made navigating the floor a bit more difficult but it did create more privacy for your dining experience. The Navigator won hands down in the service in the Buffet area. Both ships would have wait staff walking around cleaning up while you were eating but only on the Navigator did we have people asking us if we needed anything else (and bringing it to the table). We counted, and only one time in two weeks on the Magic did a wait staff ask us and provide a refill on our drink. Dining, Pool side – Best Value: Carnival Last year the Navigator would have won this category when they had the Gourmet Hotdog stand by the pool. However this dining option was removed when the ship went in for refurbish January 2014? The Magic has a Hotdog/Hamburger stand and a Pizza bar in the pool area. Dining, Room Service - Best Value: Tie Both ships provided excellent service and food delivered to the room. The only advantage the Magic has is that the Navigator started charging a service fee for orders after 1am. Cabin accommodations – Best Value: Royal Caribbean Both ships offer a wide variety of rooms to meet any budget need. We did not like the curtains used around the shower stalls on the Magic as a lot of water always ended up on the bathroom floor. All of the showers on the Navigator have glass sliding doors that keep water where it belongs, in the shower area. We felt the Navigator had the advantage in the bigger rooms when we saw they offered larger screen televisions. We did a cabin crawl on the Magic and found the same small screen LCD TV in every room, regardless of room size. In one of the large aft balconies it was very hard to see the TV, which was located 3 times the distance from the bed as in our room. Room service was outstanding on both ships. Laundry - Best Value: Carnival The Magic, like many of the Carnival ships, actually has a laundry room with Washer, Dryer and Ironing equipment that guests can use. We didn’t consider the value of this to be high as you normally don’t need to do laundry unless you were doing a Back-2-Back cruise. Both cruise lines offer a laundry service where you pay a set price to clean everything in a bag. For both cruise lines we got very good cleaning services with an over-filled bag that we used duct tape to close. If picked up in the morning Carnival had it returned that same evening while Royal Caribbean would take 2-3 days. Royal Caribbean’s bag starts at $25 with discounts offered for past guests and free at Diamond plus. Carnival’s bag starts at $15 and provides it free when you reach Platinum. Carnival was definitely ahead in this category as they allowed just about anything in the ‘clean a bag’ category while Royal Caribbean had limitations for what they would clean. Casino - Best Value: Tie We don’t use the Casino often, so this was not a high scoring consideration for us. I like the old time 25 cent two line slots the best, which I couldn’t find on the Magic. On both ships, you really don’t have to touch money any more. When you cash out on the Magic the money is put on your sail & sign card while on the Navigator your winnings are printed out on a receipt. The casino on the Navigator is located in a secluded deck away from normal walking traffic, so you won’t see kids there. The Magic has the casino broken up amongst a major waking area, so gets lots of foot traffic. We didn’t like this setup as we had to walk through the casino smoking area when going to the other side of the ship. Entertainment - Best Value: Carnival Like Dining, entertainment also has diminished over the years on both cruise lines. We gave the Magic the nod in this category because they had a Comedy Club in addition to some of the entertainment being offered. We enjoyed the Comedy shows but thought only half an hour show wasn’t worth the effort to wait in line. So we spent more time in line that actually sitting down and enjoying the show. If we wanted to watch the next show we had to give up our seats and get in the back of another long line, hardly worth it for a 30 minute show. The comedian would just barely get started when they would get notified to quit. This would have been far more enjoyable if we could have sat through at least two shows without having to get out of our seats and get in another line. Back-2-Back – Best Value: Royal Caribbean Our experience doing a Back-to-Back cruise on the Magic was horrible. Two days before the end of the first cruise we could not find any directions on the disembarking process. Guest Services simply stated the directions would be put in our cabin the night before. The day before the end of the cruise directions finally showed up in our cabin. The printed directions were very unclear on what we should do to get off the ship. We took the directions to Guest Services and had to see 3 different people to find out we needed to show up there in the morning to get our new sail & sign card before getting off the ship. On Royal Caribbean you get an invitation to a Back-to-Back briefing a couple of days before the end of the cruise. They usually serve champagne and brief you about the entire disembarking procedures. There will be representatives there from the Dining and Specialty Restaurants to let you pick out a table or make any reservations for the following week. So as ships go, we felt the Navigator of the Seas offered the best cruise experience for the seasoned cruiser to even those on their first cruise. Another aspect to consider is how past guests are treated and rewarded for returning to cruise again. Check out the links below and you can see that Royal Caribbean offers far better benefits to continue sailing with them again. http://www.royalcaribbean.com/cas/benefitsLoggedout.do http://www.carnival.com/loyalty/benefits.aspx Read Less
Sail Date February 2015
This was my second, and hubby's first, cruise on Navigator of the Seas. I was a little anxious how he'd like it since we are more used to Holland America (which cruises out of our city) but he thought it was a great ship. I ... Read More
This was my second, and hubby's first, cruise on Navigator of the Seas. I was a little anxious how he'd like it since we are more used to Holland America (which cruises out of our city) but he thought it was a great ship. I know he appreciated the excellent signage. We met up with some friends who live in the SE U.S. and had a wonderful time with them. We chose to drive from CA to Galveston, sightseeing and visiting along the way. We spent 2 nights in Galveston prior to the cruise so we had everything pretty well plotted out. We found our EZ Cruise lot so drove right to it Sunday morning. Great folks there - very helpful with we older people getting luggage arranged and such. Embarcation day was great, decent weather and we were quickly onboard. About 1:00 we went to our cabin and met Luis, our cabin steward. Friendly and fully of helpful information for us which we appreciated. Our cabin was always cared for and tidy (we missed seeing more towel animals) We met our friends for dinner ("My Time") and enjoyed the staff so promptly reserved that table for the remainder of the cruise. Rodrigo & Janice were great. Relaxation was our main plan for the cruise and I think we did every bit of that. Hubby has some mobility issues so we didn't plan any major tours or activities, other than to get off at each stop and browse the shops. We're not bingo or trivia players. He loves to people watch so while he did that I immersed myself in my Kindle. He's retired military and found many other gentlemen to visit with. Our one tour in Belize was good but, unfortunately, was not good for hubby. Nothing in the description or reviews discussed the stairs (without handrails) needed to get to the ruins. Without the assistance of one of our tour guides (Peter), he'd never have made it back. I brought this up in my review of this tour. The cruise company, the bus and Chelsea and Peter were excellent. We enjoyed our snack stop,too. Transport from ship to shore and back was seamless. Most of our meals were in the Windjammer since we like variation. We found hot food to be suitably hot and cold food to be cold. Hubby had a beverage card and it was nice to be able to refill his mug at either ice cream stations or at the bar. Not as convenient to get service at a poolside bar. Dinners were good but nothing really outstanding. Well, maybe some of the desserts! We always enjoy the variety available. When nothing else looks good there is always a steak. Friday lunch we "girls" ate at Izumi and totally enjoyed it. Disembarcation is always a mess (jmho ...). We were among the last off the ship so hoped lines had moved along nicely. Wrong! We easily found our 2 suitcases. I inquired about a shorter line for handicapped and we were directed to another line. Made it out, back to our shuttle and car and were on the way back home before noon. In the fog and rain. We enjoyed this cruise enough that we may try another itinerary next year from Galveston, or other Gulf location. Just a head's up to you, Susie & Jim! Read Less
Sail Date February 2015
This is my 7th cruise with Royal, and the crew were definitely the best ever. On the second day I went to customer service asking them if I could get a pillow top mattress because my bed was too hard, it was in my room within 15mins of me ... Read More
This is my 7th cruise with Royal, and the crew were definitely the best ever. On the second day I went to customer service asking them if I could get a pillow top mattress because my bed was too hard, it was in my room within 15mins of me asking. Very impressed with the fast service. I only of one crytism and that is anywhere close to the casino it is very smokey with all the cigarette smoke. I wish they would stop smoking in there, we did not gamble in there for that reason. All in all fantastic cruise. Read Less
Sail Date February 2015
For those of us who live within 6-8 hours drive time this is a no-brainer port to use as opposed to flying and putting up with all those hassles. The downside to going out of Galveston is lousy traffic flow in/out of the cruise pier, ... Read More
For those of us who live within 6-8 hours drive time this is a no-brainer port to use as opposed to flying and putting up with all those hassles. The downside to going out of Galveston is lousy traffic flow in/out of the cruise pier, inconvenient parking options complete with shuttle buses and inconsiderate traffic people, a poor system of collecting luggage and getting through customs on your return. On the positive side, Navigator is a great ship, great crew, and is maintained in good shape. And, Liberty is going to be based there later in 2015 and that should be a positive change. However, the scenery doesn't change much when you only have 7 days sailing out of Galveston. Honduras is pitiful, Jamaica is Jamaica (Montego Bay would be a better port than Falmouth but RC owns Falmouth, so....), and you can only visit Cozumel so many times before it gets old. RC needs to find some alternative ports to visit and that may mean increasing the cruises to more than 7 days. Great cruise for first timers going B-B so you get to see all the poor islands in the Western Caribbean! Read Less
Sail Date February 2015
This was my ninth cruise 4th with RCI. 1st, most every day on vacation is better than any day at work. Navigator of the Seas is what I would consider to be a middle aged vessel. She is in good shape and has been maintained well. She was ... Read More
This was my ninth cruise 4th with RCI. 1st, most every day on vacation is better than any day at work. Navigator of the Seas is what I would consider to be a middle aged vessel. She is in good shape and has been maintained well. She was recently " Revitalized" approximately 1 year ago. If you are expecting brand spanking new this is not your ship. There are a few things or areas that RCI could improve on or in. You will read them below. Embarkation: Arrived at 11:00 AM This process was relatively smooth. No hiccups. I did fill out the medical declarations form incorrectly and had to wait briefly for a medical person to clear me. Ship : Public areas where clean, Service was always presented with a smile. Bars where crowded at times and there where less staff than what I have become accustomed to from RCI. However you could always get a beverage within a reasonable amount of time. Pool lounge chairs where always available. Spa: Did not use it on this trip. Gym: Small but accommodating, busy during the beginning of the week much easier to find a machine about 1/2 way thru the cruise. Entertainment: Main theater shows where ok. The jewel here is the ice show! Various venues of live bands and DJ. all where fine. Dinning: MDR staff was excellent. Food was flavored well. variety was good. Quantity was less than accustomed to, however if one where to be realistic the portion sizes are actually appropriate as a serving. If you want more all you need to do is ask and it will be brought to you. Specialty restaurant's were excellent. Ate at Giovannis and Sabor 2x each. Very flavorful and fresh. I believe it is worth the up charge. Look for the discounts when offered. As a side note asked Giovannis to prepare a special dish for me not on the menu it was no problem. Windjammer was good typical cruise food fare. Ports: Honduras, Belize and Cozumel where nice. Disembarkation: We did self assist. Lots of folks have written that this port is disorganized we did not experience a problem with the port. Organization on the ship aligning folks to depart however was chaos. This was the most confused crew I have ever experienced. Read Less
Sail Date February 2015
This is our 19th cruise and am not loyal to any particular cruise line. This trip was an average experience which was disappointing as we had taken a 2 yr hiatus from cruising and instead had been doing more eco-traveling land based ... Read More
This is our 19th cruise and am not loyal to any particular cruise line. This trip was an average experience which was disappointing as we had taken a 2 yr hiatus from cruising and instead had been doing more eco-traveling land based vacations. Embarkation and debarkation were both easy. We arrived at the pier at approx 2 pm and were on the ship in 30 min. We did self disembarkation. Met in the show lounge at 7 a.m. and off thes ship at approx 7:20. Parked at EZ Cruise Pkg and quicker to walk to their lots then waiting for their shuttle to fill w/ people before they leave. The ship itself was well maintained. No issues there. We had a corner aft balcony - 7688. It's marked as obstructed view, but we thought it was AMAZING. Google images of RCL Navigator Cabin 7688 and you'll see great pictures to determine if this is the right cabin for you. Stateroom attendant was perhaps the best we've ever had. No more robes on RCL unless you are elite status. Dissapointing. Room service menu seems to have been paired down. Must order on the tv (calling on the phone was a lengthy wait if they even answered). Doesn't allow you to make any one off requests to your order such as I just want 1 cookie w/ my sandwich. For a vegetarian my room service menus were limited. I thought I had read on CC that during dining room hours you could order room service from the dining room menu, but this was not the case. We also missed potato chips or pretzels. None to be found anywhere on the ship. ?? We opted for Windjammer all wk and did not go to the dining room or speciality restaurants. Many options to choose from and food was good. Not bad, not great....acceptable. My biggest complaint of the whole trip is Windjammer closes at 9 pm and only food available after that is the Cafe. Cafe served the same sandwiches the entire week! Nothing changed and only 1 vegetariant option. After 2 days this got old for me. Also Windjammer would be closed when we would return from our ports. Most people are hungry after getting back on the ship and once again all 3000 of us are forced to the cafe w/ the same darn sandwiches they have served all week! Comedians were ok. Joel M (Elton John impersonator) and the ballroom dancing shows were our favorite. Of course, who doesn't get a good laugh by watching the Quest game show?! The country western band was very good. PLEASE give them a larger venue to perform in. We were literally dancing in the walk way each evening b/c the dance floor was so small and only room for a few couples. Cozumel we rented a VW Bug convertible from Rentadora ISIS for $35. Very easy option to explore the island on our own. Always enjoy this port. Disappointed we missed G Cayman. However, weather is weather and nothing can be done abou this. Falmouth we opted for the Mystic Mountain bob sled and zip line tour. We never book ship excursions, but we did this time. For the first time in a long time the ship excursion was cheaper than a private excursion. Wish I had paid the extra $ and done our own tour. The guide did a terrible job of keeping up all together and therefore we ended up waiting 2 hours for everyone to finish their zip, sled and lunch. We got separated in to different groups with other people visiting the park that day and that should not have happened. Across the street from the park is an area w/ a waterfall, selling crafts, etc.... I asked can I go over there and "visit" while we wait and our tour guide said no we are leaving in 15 min. 2 hours later and several more requests of now may I go over there and kept being told we are leaving in 15 min. I should have just gone. Oh well. Zip line was disappointing compared to the others we have done, but if you have never done this it is worth doing. Bob sled was disappointing as well. Its basically a small roller coaster ride. Not sure what i was expecting, but now I can cross this off our bucket list. Used the gym every day. They sell yoga and pilate classes for $12. Every day at 5 pm they offered a free class called stretching or core conditioning. Guess what folks? It's yogo and pilates, but free. Was only 25 min, but a good class especially for a beginner. Gym equipment was in good condition and rarely had to wait for machines. I'd give the cruise a B. LOVED our cabin, shows were ok to good, food ok, but lack of food choices and food venues was TERRIBLE.   Read Less
Sail Date February 2015
This is my first time to write a review on Cruise Critic.....and after many .... many ... sailing with RCCL it's the first for which I've EVER had a negative comment that was worth mentioning. The ship is top notch. Cabin ... Read More
This is my first time to write a review on Cruise Critic.....and after many .... many ... sailing with RCCL it's the first for which I've EVER had a negative comment that was worth mentioning. The ship is top notch. Cabin steward was perfection. MDR waiter was attentive and dining could not have been better. Chops, as always, was TOP notch. Ice Show and entertainment brought on board was AWSOME. However, this is the first cruise that (in my opinion) RCCL was up-selling 30%+ of the on the choices offered on the Cruise Compass. Also the first time I've seen anyone go from table to table during dinner "drumming up business" for the specialty restaurants. Another first....one night without entertainment. Also the RCCL singers could not be heard over the orchestra 25% of the time - choreography and quality of the dancers were below par when compared to other RCCL groups I've seen. Was this just a one time concern or a view of things to come? I have a cruise scheduled on Celebrity in a few months so it will be interesting to compare. Read Less
Sail Date February 2015
Background: My wife and I chose this cruise for two reasons, we were celebrating our 10th year anniversary and the ship departed in our home town of Houston. Since this was our first long vacation in a few years and we wanted to splurge ... Read More
Background: My wife and I chose this cruise for two reasons, we were celebrating our 10th year anniversary and the ship departed in our home town of Houston. Since this was our first long vacation in a few years and we wanted to splurge without having the kids, we chose to travel in a grand suite. Having been on other cruise lines from Galveston we wanted try Royal for the first time. Being in our early 30’s we also wanted something less appealing than a party ship but also to avoid the high class on upscale cruise ship and older crowds. Trip: The trip overall was wonderful and the staff very friendly with little to no complaints. The ship is very clean and has a fresh appearance given the recent dry dock and refurbishment a year ago. Getting on and off the ship was quick and painless taking less than 30 minutes in both cases. Granted as suite guest you do have separate lines and disembark times so I cannot confirm if this is the ‘norm’ out of Galveston. Room: Our room number was 1579, a Grand Suite port side deck 10 which included use of the Concierge Club and other amenities. The room was large and felt like a decent hotel room rather than a small cruise ship room. If your budget allows we highly recommend cruising in a suite, it’s well worth the perks and service amenities. The only complaint with regards to our room was towel animals only appeared every other night rather than nightly. Royal does offer Wi-Fi in all rooms however the service is extremely slow. Facebook, email, and small web traffic works fine however Apple Facetime or Skype video calls would not work. We were able to use Skype audio only calls successfully. Prices for the internet varied, we purchased unlimited for the duration of the cruise for $189 – will worth it for calling back home nightly and posting pictures on Facebook. Concierge Club: Our Concierge Nadaja and her staff within the club were fantastic and meet every need on this trip. If we could book cruises based on her being our concierge, we would! As a suite guest we also had a bridge tour, galley tour, reserved seating at the pool, theater / ice shows, and dinner at the Captain’s Table one evening. Other Things: As expected things on the ship are expensive. Cruise pictures averaged $25 each (or through other high priced packages), drinks of the day averaged $10 each, bottle water was $3 each, ect. We had one Royal Replenish package for $20 per day which included everything (such as all Starbucks drinks, bottle water, OJ, ect.) but no alcohol drinks. This worked well considering we had the free open bar in the Concierge club when we wanted a drink. Dinning Onboard: Chops: We were not impressed with Chops having been to other steak restaurants on land. Expected more of a five star treatment though our waiter was less than attentive most of the evening. This restaurant was not packed most nights given the cost of dining and the food was not impressive. If you’re looking for a thicker steak compared to the main dining room this is the place, just don’t expect the quality would see from a local steak house. Sabor Mexican: This by far was our favorite restaurant given how different the food is presented and prepared. The food and staff were fanatic, just wish we could find something similar back home. Highly recommend. Giovanni's: This restaurant is featured as an Italian restaurant but felt nothing more than a general restaurant serving food from the main dinning room. Some general basic Italian dishes expected would have been language or spaghetti neither of which were listed on the menu. Would not recommend eating here based on the menu options. Jonny Rockets Looking for a good burger… this is a great place to eat. Our complaints with this restaurant was the hours open (most days didn’t open until 2PM) and the loud music which made it hard to talk across the table. Windjammer: Food here is average (to say the least). If you want a quick meal such as breakfast on port days, this place it ‘OK’. Main Dining Room: For the dining room we arranged for My Time Dinning which was the best decision we made during our advance booking. Treated more as a first come, first served restaurant we never waited more than five minutes for a table. Food was average, nothing to write home about. Read Less
Sail Date February 2015
The crew and staff of the Navigator are great. Destinations are terrific. The ship itself however is showing signs of age. I noticed a lot of rust, the floors of the Balconies are cracking and lifting and some fresh paint might go a long ... Read More
The crew and staff of the Navigator are great. Destinations are terrific. The ship itself however is showing signs of age. I noticed a lot of rust, the floors of the Balconies are cracking and lifting and some fresh paint might go a long way. This was our fifth cruise, and we will go again and sail with RCI. We did not do any shore excursions this time, since our plan was to just enjoy the ship, and we had been here before. Our cruise did not go as planned, since the weather did not cooperate. !0 foot waves, rain and wind were not helpful. Our cruise did not dock at Grand Caymans due to the dangerous waves. The FlowRider is awesome, Pools and Hot Tubs great as always. We had "My Way" Dining on this trip, and we liked it.We picked our dining time, and had a table to ourselves. The dining rooms are so beautiful, and the food as always was wonderful.Our cabin on the eighth floor was clean and well maintained. Definitely had odor problems with the bathrooms both in our stateroom, and in some public areas.Embarkation and Disembarkation was the smoothest ever. High praise for the new system there. So we loved the cruise, but the ship really needs some maintenance.   Read Less
Sail Date February 2015
In the middle of the promenade is a staircase that leads down to the casino. I have never seen anyone take these stairs but the stairs function as a chimney for the cigarette smoke in the casino. The smoke from the casino comes up these ... Read More
In the middle of the promenade is a staircase that leads down to the casino. I have never seen anyone take these stairs but the stairs function as a chimney for the cigarette smoke in the casino. The smoke from the casino comes up these stairs and into the promenade. The entrance to the casino is on either end of the promenade, one deck below. Smoke from these casino entrances also ends up in the promenade, , main staircases, and the elevator areas. RC makes statements in their policies such as "our ships are designated as non-smoking" and "onboard all interior public spaces are smoke free". This is misleading and not what happens in actual practice. I had hoped that after RC improved their smoking policy that it would be better than before, but in the common areas it is just as bad. A nonsmoker should be able to take a cruise and not have to breathe smoke. The casino could easily be configured so that smoke does not easily flow into other areas, but RC has not done this. It seems like the most important thing is the comfort of smokers in the casino at the expense of everyone else. They have a bar and a cigar lounge on the ship where smoking is allowed and they smoke from those venues does not enter other parts of the ship. Why don't they do the same thing with the casino. The casino basically is centrally located, open to other areas, place to smoke. I have witness people in the casino just smoking and not playing. I have tried RC twice and while no one is smoking on the balconies anymore, you still have to put up with a lot of smoke, and you shouldn't have to. It has left a bad taste in my mouth and I plan to wait until this improves, to take my next RC cruise. For some reason when you and your travel agent tell RC about you sleeping preference (apart/together) the information never makes it to cabin steward. On both of my RC cruises they had it wrong when I boarded. I heard many other people complaining that had other stewards, so it seems to be a system problem, not just my steward. Our steward also neglected to give us the paperwork and luggage tags before we departed. I had to get them myself. The seating requests also do not get passed through. When we asked about our seating arrangement not being right, the only way they could fix it was to have as eat at *PM instead of our requested 5:30, so we had to live with the mistake. The Galveston terminal is crowded, confusing, small and has contradictory signs. The rest of our cruise was very enjoyable and we were treated royally at every turn. The ship is very nice and we thoroughly enjoyed our aft junior suite. The food was very good and our waiters were fabulous. The gym was sometimes crowded but very nice with lots of equipment. The shows were good and there are lots of things to do onboard. If you ignore the smoking and the few mistakes, it was a great cruise. RC does a great job and has the bests ships. I look forward to cruising with them again as soon as they truly fulfill their promise that "Onboard all interior public spaces are smoke free." Read Less
Sail Date February 2015
We arrived a day early in Houston and stayed at Marriott Courtyard. Hotel is ok, nice thing is the Bistro, which allowed for a quick dinner and drink after the flight. Next day we took Island breeze shuttle to the port (really great ... Read More
We arrived a day early in Houston and stayed at Marriott Courtyard. Hotel is ok, nice thing is the Bistro, which allowed for a quick dinner and drink after the flight. Next day we took Island breeze shuttle to the port (really great service) and arrived at the ship early. We had no problem boarding. Lunch was available in the Windjammer, though I wish they would also open a dining room. The food was good during the trip but not exceptional. I agree with one other review, that the Lobster night was disappointing. The other meals had a wide variety, the preparation was good and the food hot when served. We enjoy formal nights but it seems less and less people dress up. Cruise Critic meet and mingle had a good crowd. This is our 6th cruise 3 with Royal. Compared to other lines the deck bar service is slow and bartenders seem inattentive. We are now starting to compare service levels with other lines. On-board during the week the event menu is less than we see on other lines. The crew run events we did attend were fun though. Roatan is a small port for walking and shopping, the straw market has some interesting gifts. In Belize City we took the Altun Ha Mayan Site and River Wallace excursion and we had a blast, relaxing river boat ride (many animals and the dolphin) and good Mayan ruins which were easily accessible. In Cozumel we walked into town 3 mi. (next time a taxi) and shopped. The entertainment was good each night, both comedians were entertaining. Our room was clean and well taken care of (7332). We hung out at Boleros most nights, the music was pretty good. Thank you Monica at Boleros, you made the trip enjoyable. The gym was not crowded and had plenty of machines. We were late into port, Fog, and had a late number for departure. Customs was very slow, good thing the shuttle was just a little late. Over all we had a good time on the Navigator and on the cruise. Were already planning the next adventure. Read Less
Sail Date February 2015
I have cruised 3 times with Royal Caribbean and was really looking forward to a wonderful experience. We have cruised with Carnival and Princess several times and thought maybe this would be equal. But it was not. The first ... Read More
I have cruised 3 times with Royal Caribbean and was really looking forward to a wonderful experience. We have cruised with Carnival and Princess several times and thought maybe this would be equal. But it was not. The first disappointment was the service in our room. We rarely saw our room attendant, but she did clean well. There was no welcoming towel animal or turndown mint at night. We had 2 formal nights. Always before there was something special in the main dining room. This ship had nothing except the regular service. The dining service was good and the food was excellent. The layout of the Promenade was very different from other ships. This was just a street with a few shops and bars on it. There was seating only in the bar areas so when a function took place most people had to stand. The atmosphere just did not seem friendly. On the 6th night we put our luggage out for pickup about 10:30 well before any of the luggage was picked up on our deck. Next morning it was still there with a room beside us also having their luggage there. So we had to debark as self assist. There was just too much confusion about who was to do what on this ship. Sorry but I will not cruise with Royal Caribbean again. Read Less
Sail Date February 2015
We are a family of 4 that booked this trip only 2 months in advance as a last minute school vacation get away. We stayed in Galveston for 3 days prior to the cruise and enjoyed local activities (NASA, Moody Gardens, Kemah Boardwalk, Mardi ... Read More
We are a family of 4 that booked this trip only 2 months in advance as a last minute school vacation get away. We stayed in Galveston for 3 days prior to the cruise and enjoyed local activities (NASA, Moody Gardens, Kemah Boardwalk, Mardi Gras parades, and Paradise Pier!). We stayed at Casa Del Mar and it was good for our family of 4 - it met our expectations and was exactly as described online (uncomfortable queen bed, strange layout, but we were expecting it!). The biggest problem with this cruise was transportation. There are very limited opportunities for car rental and ship shuttles in Galveston, so we ended up with a rental that we parked at the port for our cruise. We paid 525$ for the rental and parking at the port for our entire trip (11 nights), and had complete access to the car. It would have cost ~400$ just for transfers from Houston to the ship with no car access before the trip so this ended up being cost effective for us. Parking at the port was very easy. We parked at EZ Cruise and walked to the port to save money. We would do it again to avoid waiting for a shuttle. Embarkation was fairly smooth. The longest wait was for the security line. Overall - it took us ~40 - 50 minutes to actually cross the ship threshold including all of the lines and photos. We did My Time Dining - when we got to the ship we went straight to guest services to get a 'The Planner' to decide what times we wanted to eat during the week and then went to schedule our dinners. Dinner options to pre-book were limited to 5:30, 5:45, 7:15, 7:30, and 8:00, 8:30. We opted for some combination of 5:45 and 7:30. 7:30 times allow you to see the early show and then proceed to dinner. We had planned for our early dinners so that the kids could go straight to the kids club at 6:40 while we finished dinner. The Family Time Dining option is intended to allow the kids to eat in less than 40 minutes to make it there. We did this several times, but it felt like a first for our servers and they always seemed really rushed/stressed to make it happen. They always DID make it happen - but it didn't seem like it was something done often. For us, we loved it. We would enjoy desert/coffee alone, sometimes even our entrée! The kids club staffed meets at the 4th floor dining room at 6:40 to whisk the children away!! Our kids LOVED the kids club - they would have spent every minute of every day in those rooms. My 4 year old did crafts and science every day, and my 8 year old played sports, videos, and did science every day. They had a great time and really bonded with all of the staff there. We sailed past Grand Cayman due to high winds along with several other ships. I was expecting this as a possibility - I think its easier to expect it and be happy if you get to go than the other way around. The ship amenities were great. We thought everything we wanted was there! We enjoyed the ship a lot. We would have preferred more activities be scheduled though, and we found towards the end of the week that there were several other parents like us who were feeling a bit bored while their kids were having so much fun in Adventure Ocean!! We would have liked to see a few more 'mingle' activities for the 'parents' - maybe we could have found some folks to hang out with in the evenings. Overall - we will happily cruise on NOS again. I think that the flowrider was a big hit so that will likely be a requirement for any future cruises we take on Royal. The kids would also prefer ships with fresh water pools.   Read Less
Sail Date February 2015
I love cruising! There has never been a cruise that we hated, but this one probably tied for least favorite. RCI in my opinon, really slipped on this one. What got me the most, was having to pre-pay gratuities by choosing My Time dining. I ... Read More
I love cruising! There has never been a cruise that we hated, but this one probably tied for least favorite. RCI in my opinon, really slipped on this one. What got me the most, was having to pre-pay gratuities by choosing My Time dining. I interpret this as they are trying to discourage My Time dining, and so one has to pay a "penalty", in order to choose what works best for you. I can't see any fairness in this. We always leave gratuities, but like to choose when we give them, and how much. Some other things about the ship: no pizza/burger cafe out by the pool, Windjammer closed at 9 PM every night- way to early! So, people were crammed into the Cafe Promenade for a late night snack, and of course, there were never enough seats. We never saw ice carvings,or fruit/vegetable carvings. It's like the whole ship had turned into a lower level type of experience, but go figure, the gratuities went up to $12.00 per day. And one last thing, was that we were only given 6 hours on the best island, including the time it took to tender in and back to the ship. We felt gypped out of experiencing more of the nicest place on the Itinerary. We'll probably do a few more Princess cruises before considering RCI again!   Read Less
Sail Date February 2015
We are RCCL regulars, in the upper tier group and have been on Navigator a few times before. Have to say that this cruise was just not up to RCCL standards in several ways, the first being entertainment. The first song and dance show was ... Read More
We are RCCL regulars, in the upper tier group and have been on Navigator a few times before. Have to say that this cruise was just not up to RCCL standards in several ways, the first being entertainment. The first song and dance show was awful from beginning to end. I have to say that I have never seen a bad show on RCCL, so this was a disappointing surprise for us. Then, the "adult" comic was a bomb. We began to think it was us, but thankfully all shows got much better with the ventriloquist being fantastic. Casual cruisers should be warned that RCCL has changed their enforcement of dinner attire on non-formal nights to exclude shorts of any kind, even nice ones. We never had a problem with this before, and decided to cut down on our luggage requirements. No shorts of any kind are permitted, due to customer complaints. I guess RCCL is moving to cater to an older customer. Other than that, I can say the Navigator is an impressive ship, very clean and wonderfully relaxing. Embarkation procedures are much improved, but the disembarkation is still a cluster... well a horrible mess if you carry your own luggage off the ship. We thought the food in Windjammer was excellent as usual, but we found the February cruise to be really full. Read Less
Sail Date February 2015
We are upper-tier (longtime RCL) cruisers with nearly all our journeys on RCL. We have been on Navigator before, and expected the typical first-rate services and entertainment. This cruise was disappointing. As a casual cruiser, I often ... Read More
We are upper-tier (longtime RCL) cruisers with nearly all our journeys on RCL. We have been on Navigator before, and expected the typical first-rate services and entertainment. This cruise was disappointing. As a casual cruiser, I often wore dress shorts with a nice shirt to the dining room. No more. RCL has changed their enforcement policy and will no longer serve persons who are not well-dressed for dinner. I guess they are not interested in casual cruisers any longer. Room service (thankfully) was excellent. Quality of the RCL song and dance show the second night was awful, as was the adult comedian. Thankfully the shows got better, and the ice show is incredible, as always. This was the first cruise we have ever taken on RCL where we left a bit disappointed. Guest services staff were bored and once even rude. The Coca-Cola fountains were so weak it could barely be tasted at all venues. The cruise director was missing in action compared to our previous cruises. Windjammer was a great place to be, but it seems their hours of operation have been reduced to where guests had to wait for it to open, and it closed much too early. Just did not feel the WoW anymore. We actually cancelled another cruise we had booked onboard, and decided to try another cruise line next time. I do not understand why things have deteriorated, because this cruise was fully booked and it seemed lots of drinks were sold. Sorry RCL... just being honest. Read Less
Sail Date February 2015
First, like I usually do, I book a motel a day before the cruise (just to insure no timing problems). So I booked this cruise from Galveston and then a motel there. Then air from San Diego to Houston, and thinking I would just rent a car ... Read More
First, like I usually do, I book a motel a day before the cruise (just to insure no timing problems). So I booked this cruise from Galveston and then a motel there. Then air from San Diego to Houston, and thinking I would just rent a car at the airport and drop it off on the island, go on the cruise and rend another car when we returned and visit my cousin in Katy then fly home. Problem: You can not just rent a car at the airport and drop it off at that port. The only car rental on the island is Enterprise and they don't accept other car companies cars. So, the choice is take a taxi for a lot of money to the port. Same back as Enterprise charges $200 a day if you try to rent a car from the island and drop it off somewhere. So, what to do? I looked at the web, to find a lot of people had/have the same issue. The fact that .Royal Caribbean had a shuttle for the cruises on the web, not Royal C. No Royal C people told me about this. So, I cancel the island motel, book one by the airport and am going to use the ship shuttle. I call and find I can not buy a ticket over the phone/web. one has to just to appear on Sunday morning (they are closed except Sunday) and buy a spot on the bus to the port. So, we show up on Sunday morning (again, there is no one there except Sunday) and buy our tickets, I try to buy a return ticket, but you can not. You have to buy it on the ship. So late in the cruise I try to book the return shuttle, but NO, I had to do it a day before I tried to book them. Was told I had to do it a day earlier!! I was ticked, told the clerk that this was most likely the first and last Royal Caribbean cruise. So, luckily our dinner mates found out and we returned back to the airport with them, rented a car there to do some Texas visiting. We were also billed for a higher beverage package than I had purchased, glad I caught it, they had to cancel it and reduce the charges. Food was the worse I have had on some 10 cruises. The lobster night was a 1/4 pound thing that was cut in half and was almost impossible to get the meat out of. I had to use two knives, our dinner mates had to have the servers remove their lobster meat. Also did not care for 2 formal nights in one week. Looking at the prices for the Wi-Fi is not worth it. I was not impressed with this cruise/line Read Less
Sail Date February 2015
We are frequent cruisers with Royal and have done this same itinerary in February for 3 years. This year, the winds and the rocking were more like the North Sea instead of the Caribbean. Because of the winds and the rough water, they had ... Read More
We are frequent cruisers with Royal and have done this same itinerary in February for 3 years. This year, the winds and the rocking were more like the North Sea instead of the Caribbean. Because of the winds and the rough water, they had to cancel the port of Grand Cayman. That was unfortunate, but safety is the most important thing to consider. They made the right choice. The ship was great, the food was great and the service from the "My Time" wait staff was excellent. We had Gabriel and Emily at table 521 in My Time. They had perfect pacing for the meals. They were attentive - without being intrusive - and always smiling and making us feel welcome at their table. The meal was completed in just over an hour every night. Their suggestions turned out to be spot-on for the best food. One night, we ordered a pork roast instead of the tiger shrimp (like they suggested)... We were picking at the pork roast- when Gabriel showed up with 2 plates of the tiger shrimp.. He had the biggest smile on his face. He had noticed. We immediately switched to the shrimp plate and really appreciated him bringing it out without being asked... The shrimp was delicious THAT is the WOW service we have usually had on Royal! There were a few things that we noticed that were different- and not as great. We had a junior suite. First, we noticed that the cocktail table had been removed from the cabin and replaced with a hassock. There was no way that we could have room service breakfast on a hassock. They had to put the tray on the sofa. We finally dragged the patio table inside to have a decent place to eat... PLEASE put the table back in the cabin. The activities director was never to be seen except at the beginning of the shows. She did nothing to get the crowd stimulated and it carried thru to the shows. We also noticed that the production show entertainment seemed to be going through the motions without any real enthusiasm. The energy just wasn't there. Singers and dancers were not representative of the professionals we have experienced on Royal in the past. The ventriloquist was very entertaining and was by far the highlight of the week. The only real problem came on the last day of the cruise. We went to the photo shop to pick our favorite photos. There were NO PRINTED PHOTOS to look at - only on the monitor - and they all had writing all over them - so you couldn't really tell what the picture was going to look like. We asked to see the photos without the writing - Told No - because we might take pictures of them & not purchase the ones from the staff. (We are Diamond Plus and get 2 free). After looking at each photo (as best we could), we chose 2 that were what we considered worthy of an 8X10. We were told that it would take over 4 hours to have them printed and they would not be available until after dinner that night. After dinner, we went to pick them up and they looked awful. The color was muted. We looked like we had just passed through a dust storm and were covered in gray dust. We were not offered any other choice but to take the photos offered. We asked if they could be reprinted with true colors - Told NO. This is NOT EXCELLENT Service. We are embarrassed to show these photos to anybody and tell them that they represent what Royal Caribbean calls acceptable. We left this cruise on a disappointed note. Bottom line: Ship was beautiful and clean and easy to get around. The dining was excellent for both the food quality and the amount served. The service was superb from the embarkation to the dining staff to the front desk and bar service. Read Less
Sail Date February 2015
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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