356 Galveston Royal Caribbean Navigator of the Seas Cruise Reviews

I went on this cruise with my husband and three daughters 21,19 and 15. We had a great time. The Port of Galveston does seem a little confusing and a few signs would minimize some of the chaos but we were ready for that. We were in ... Read More
I went on this cruise with my husband and three daughters 21,19 and 15. We had a great time. The Port of Galveston does seem a little confusing and a few signs would minimize some of the chaos but we were ready for that. We were in line by 10:50 and on the ship by 11:30. We drove so we left our car at the hotel and took a taxi to the port. We did not eat at the Windjammer very often. I enjoyed the dinning room for breakfast and dinner. We all thought the food at dinner was excellent. Our servers were very friendly and helpful. Having the family eat together every night was a highlight of the trip for me. We could leisurely relax and be served and talk about the day. Gilberto and Aimen were are servers. Breakfast in the dinning room was great. We enjoyed the fruit and granola bar as well as ordering off the menu. We did eat at Johnny Rockets for lunch one day. It's $6.95 + the usually 18% gratuity. It did not disappoint. We ate the french fries, onion rings, cheesy fries, burgers, and chicken sandwich. Everything was excellent. We were too full to try a shake. We ate our share of ice cream cones that you could get most of the time on Deck 11. We found plenty to do on the ship. We had more than enough to do during the cruise days. We spent a lot of time at the Flow Rider and rock climbing wall. The attendants were always helpful and kind. We took full advantage of the fitness room and all that was offered there. My husband and I enjoyed the music of James Brown in the Two Poets Pub several times during the week. He was an excellent musician, very friendly and entertaining. I noticed in the other review it was mentioned that one of the evening shows was cancelled. It was actually postponed because the comedian had not gotten his luggage. We did go to his show and it was a nice way to spend an evening. The ice skating show was excellent. I was surprised how good it was since the rink is a little small. They were very talented to pull off some of those tricks in such a small area. We were very happy with the excursions that we chose. In Cozumel we did the Dolphin Royal swim. It was really great. We were in a group with the five of us and three other people. We were in the water for about 1 hour and 45 minutes. We swam with two adult dolphins then we helped train a baby dolphin. We also got to fed a manatee some lettuce. It was a once in a life time opportunity. The whole dolphin park was great. We walked around the Mayan area and my husband toured the tequila store. We also watched the sea lion show. In Belize with did that Lamanai boat trip. This excursion exceeded our expectations. The bus ride was about an hour. The tour guide used that time to tell us about Belize. One the way the boat ride was about 1 1/2 hours. They did an excellent job of showing us some interesting sites and animals. We were able to climb on three Mayan ruins. Which we all enjoyed. This is a physically demanding excursion. Even the walk to the ruins. Make sure you are ready for it if you are thinking about going. Wear the right shoes and bring your own water. The lunch provided with this excursion was delicious. Honduras was beautiful. The people were friendly and helpful. My family split up this day. Me and my daughter went on the Best of Roatan tour. While they weren't as professional as the tours in Cozumel and Belize they gave it their all and did their best to teach us about their country. We were able to meet some local people see them dance and eat some of their food. We had fun shopping and eating lunch at a local restaurant were we ate iguana. It taste like pork. The other three members of my family went on the Extreme zip lining adventure. They also enjoyed their day. I loved all three ports. This cruise exceeded my expectations. After reading these reviews before we left I thought there would be something that we would not be happy about. But it was all amazing. I think it helps to be polite. A please and thank you go along way. If you are going just relax and enjoy yourself. If something happens to make you upset don't dwell on it. Read Less
Sail Date August 2015
Mixed feelings about RCCL. We are age 43 years old and thought we'd try a more "mature cruise". The ship was beautiful, loved our room, balcony view and deck. We felt that the first couple days were really great ... Read More
Mixed feelings about RCCL. We are age 43 years old and thought we'd try a more "mature cruise". The ship was beautiful, loved our room, balcony view and deck. We felt that the first couple days were really great considering we were still in the oooh's and awe's of the ship. However, as the days went on we were finding it hard to find anything to really do other than the usual drinking, sunbathing and shopping. This cruise just seemed to be missing more activities for our taste. Found ourselves a bit bored and searching for things to do. On other cruises we seemed to always run into a game, line dancing lessons, trivia etc...We previously cruised Carnival Magic which is who I am comparing to. I really enjoyed Carnival overall. I will try another ship with RCCL before I totally count them out. Disappointed in the lack of 'open' good places to find a snack on the ship, the only place was at the royal promenade cafe and the food was pretty bad. The other cruises I've been on always had at least burgers, pizza and ice cream easily accessible near the pool and movie deck. One of the best meals we did have was when we ordered room service after midnight, it was delish! The meals at dinner were good. I mostly ordered what our waiter suggested and was always satisfied. The dinner staff did not seem to have as much fun like the Carnival waiters who would sing and dance most nights. Plus the breakfast in the Saphire dining was terrible. Your best option is to stick with the buffet for breakfast and lunch. Or visit Johnny Rockets (fee) for lunch, but do not sit inside unless you want to be stuffy. The entertainment on the pool deck was lacking. The pool big screen showed videos that did not match the entertainment on the pool deck. They should of either played the music videos with the matching sound or had a camera focused on the entertainment for all to see. Seemed like there was a lot of silence, we felt like elevator music should of been at least piped throughout the ship in some places. The piano man was not very good. We really were entertained by the guest singer he had instead of him. He seemed to want to sing a whole Elton John Album verses a variety of other songs. Most of the singers/bands in the bars were wonderful, but again more drinking and just hanging out. The live shows in the auditorium were good as well the Promenade Parties were lively. We visited the Cosmopolitan for club dancing. The DJ wasn't very lively. He sat mostly and I don't remember seeing him look up very often or interact. People danced, but mostly it was just to drink and hang out...again. Funny to see the teens sneak up the elevators to bust a few moves in the hallway. The drinks were very pricey although the best was only having to buy 1 drink card because I am not a big drinker where as my hubby enjoys his beer. Hated the routine to get our luggage when got back. The signs were not posted high enough to see where your luggage was and for some stupid reason, a lot of it was piled in the center of the customs building. They pushed us out of the ship too soon. We would of been more comfortable waiting in the theatre for customs to clear out a bit. -Not a lot of photographers snapping your photo like the Carnival. Which meant having to wait in line to get a photo on the dressup nights. -Loved the Service team, be sure to tip them extra. They work so hard to please. -Request Ice twice daily, to let melt for drinking. Bring a water bottle. They have coolers with drinking water at the pool bars. -Select Early dining to not miss evening shows or Select Late dining to get extra desserts or entres....Especially for Lobster night. -Formal, is not "too formal". Ladies, skip the gown if you want. Although on Formal nights I saw anywhere from capris to Prom dresses. Shirt and Tie and slacks are great for the fellas. It's just an opportunity for you to really dress up if you wish. -Decorate your door with magnetic items. Also buy strong Magnetic hooks to hang your swimwear to dry (the walls are metal behind the wallpaper) All in all I wasn't impressed with the activities on the ship but I Loved my room and the pools. Will try again with RCCL just on a different ship. Read Less
Sail Date August 2015
I will never forget this wonderful ship and the amazing staff that all played a part of an amazing vacation! We took this cruise as a family vacation/wedding/honeymoon event. I have never felt so important and appreciated in my life! ... Read More
I will never forget this wonderful ship and the amazing staff that all played a part of an amazing vacation! We took this cruise as a family vacation/wedding/honeymoon event. I have never felt so important and appreciated in my life! These staff members (especially Vesyl-server in the main dining room and Glendon- waiter in the pool area) should come to Oklahoma and teach our restaurants, bars, hotels, etc... a little about customer service! I have been back a week and I wake up every morning from dreams about being back on this cruise. I told my husband that I feel like I live on the ship now and have been doing everything I can to plan my next cruise on this ship! Simply wonderful and unforgettable! We played miniature golf, swam in the pools, relaxed in the hot tubs, enjoyed the spa, bars, and restaurants, and even shopped! There were so many options for activities but my now husband and I chose to relax since we were getting married (and we all know how chaotic that can be!) Our Oceanview Stateroom with a balcony was a perfect size and was cleaned twice a day. We came in multiple times to champagne in the room. The only bad part about this cruise was getting off of it :( Read Less
Sail Date July 2015
I have been on 10 Cruises and work in the travel industry. It is with this point of view I share what I hope are beneficial comments. We traveled with my wife's family, 16 total in our group. I had my wife and 3 small children, 6, ... Read More
I have been on 10 Cruises and work in the travel industry. It is with this point of view I share what I hope are beneficial comments. We traveled with my wife's family, 16 total in our group. I had my wife and 3 small children, 6, 4, 18 months. There were over 1,000 kids on this ship and I will say it didn’t seem like it to me, but then again 3 of them were mine. If you don’t like kids my best advice is don’t cruise in July. Parking We used Galveston park n cruise right across the street. It could not have been easier and I would do that again on any cruise I sail from Galveston. We arrived about 10:15 dropped the family and bags at the terminal and then dropped the cars. There was very light traffic at this time, as we were in between both rushes of people getting off and on. By 11:00 we were checked in and on board. Cabin We had the highly coveted cabin #1388, and it lived up to the hype. It is a strange design but it does have more floor space. The balcony portion of it is also strange. I had to duck to get around that beam, and the furniture was nice but again in the way to move around the beam. But, we would choose it again. Kid’s Club/Nursery I cannot say enough nice things about the people that do this. They were amazing and all of my kids liked it. Nursery is for 0-2 years and is $6 before 7:00 pm (I think) $8 after. I forget the exact hour but around then. Kid’s club is free 3-17 years and was the best deal of the entire cruise. I can’t believe it is free. After 10:00 pm until 2:00 am it is $7 or $8 an hour. Dining We did My Time and moved it around most days without a problem. Every meal we had at the same table except one night. Service was friendly but slow at times. The personality of the staff made up for their speed. Food was hit and miss, with some stuff being great and other stuff not very good. Overall it was fine and we enjoyed dinner. Again that might have more to do with the kid’s club/nursery. We had the kids with us 3 of the 7 nights. Every night listed in our cruise compass was either Casual or Formal. The day we got on board the ship I saw adults in shorts and t-shirts and thought they probably didn't have their bags yet. The next night (first sea day) was formal night and everyone was "dressed up." Every night except the two formal nights had people in ball caps, shorts, t-shirts, flip flops...I asked the maitre d if they were dressed appropriately for the dining room, and he said, "Yes anything goes on casual night but swim wear" I was surprised. Excursions Cozumel: We took a cab to Playa Mia and had a blast. We pre-paid for the all-inclusive package and we were glad we did. I was very surprised at how good the buffet was. I had heard negative stuff and wasn’t expecting it to be very good, but it was. Everyone had a good time here and I would recommend it if you have kids. If you don’t and don’t want to be around them, I would advise you to choose another beach club. I would if I didn’t have my kids. Grand Cayman: I arranged for our group to go to Stingray City with Capt. Marvin’s. They were right across the street from our tender pier and it was so convenient. They took our entire group and we had a blast. The little ones were a little nervous but still liked it. This was a very windy day so we had to snorkel at the Coral Gardens. It was fine if you hadn’t snorkeled much. Jamaica: This was the only excursion we booked with the ship. We left the kids onboard, (a little scary) and did a catamaran and snorkel out of Montego Bay. It is about a 30-45 min ride by bus. Traffic was bad for some reason, but I enjoyed seeing the country. Boat was great with good snacks and drinks (all included), but it was windy this day too. Snorkeling was fun but just got knocked around a bit because of the wind. Nothing terrible just not great conditions. This was probably my favorite excursion, but I love sailing. Issues: One of my issues was an issue every parent of small children talked about while on board your ship. There is absolutely no place for toddlers to play in the water. Everyone with toddlers was asked to remove them from the pools. I understand why they are not allowed in the pool, but it is unacceptable to me, for the ship to not to provide a free play area for this age. There was literally no place to take them during the day unless you wanted to pay and drop them off. I have sailed other ships that have small play areas where the little ones can run around. There were MANY upset parents who commented that they would never had come on a cruise had they known about the pool rule. Again, I understand the rule and I'm grateful for it, but I would point families with young children towards other vacation options or ships that at least have play areas. The Jacuzzi in the spa is rusted and in need of a makeover. It was one of the only places on the ship that looked as old as it is. When we were on this ship 10 years ago there were buttons that would make the jets work. Now the buttons don't do anything and the wires that used to be attached to are just loose. I'm shocked somebody looked at that and thought it was acceptable. It doesn't look dangerous or anything just trashy. Not what I ever expected to see on a Royal Caribbean ship. The evening entertainment was way below what I was expecting. I'm not sure if the orchestra had the week off or what, but we never saw them again after the first night, until the final night. The first song and dance show had music played over the sound system instead of live. There never seemed to be a consistent flow to the evening entertainment/schedule. I don't know how to explain it other than it just felt off. I left with the impression and hope for their sake this was some sort of transition week. The Liverpool Legends were good, and the quest was funny. I'm not really sure what to take away as my overall impression of this cruise. There were some real highs and some real lows. My group of 16 was split about Royal Caribbean living up to its reputation. Our first time cruisers were still impressed, but those of us who had cruised before were not. I can't say I would recommend Royal Caribbean over other lines, if the cost we much higher. I was hoping I could. Read Less
Sail Date July 2015
I went on this cruise with family and we had a good time overall. Out balcony cabin was just enough room for 2 people, and the bathroom was adequate. Don't expect an adventurous dining experience. The Windjammer had hot dogs, ... Read More
I went on this cruise with family and we had a good time overall. Out balcony cabin was just enough room for 2 people, and the bathroom was adequate. Don't expect an adventurous dining experience. The Windjammer had hot dogs, hamburgers, and Americanized Indian curries (often made with beef) at lunch and dinner. Breakfast consisted of oranges, apples, bananas, eggs, sausage, and pastries. In the dining room, you could have steak or farm-raised grilled salmon. If you're looking for something healthy/paleo/gluten free/vegetarian, you will have to starve at breakfast and eat tomatoes, lettuce, onions, and olives for lunch and dinner on the salad bar. Occasionally, there was fried codfish, canned tuna, and steamed broccoli available. Although this cruise went to Jamaica, Grand Cayman, and Cozumel, not once did we have any kind of regional cuisine pertaining to our port destination. This was a big disappointment. I had an excellent reflexology treatment in the spa, which was a highlight of my time on the ship. The entertainment was nothing to write home about, but I was more "entertained" by exploring the ship and relaxing on deck 12. The jacuzzis in the fitness center/solarium were often not being used (especially in the evenings), which made the ship not seem so crowded. The ports and the shore excursions were also nothing special, though we all had a good time anyway. We just wanted a getaway and a chance to get some sun without getting scorched. (The weather was sunnier and cooler than the 107 degree temps back home.) Read Less
Sail Date July 2015
Galveston wouldn't be my first choice of ports, but it was uneventful (that's a good thing). I was hesitant to believe how good the food was before I took my first cruise. After my first cruise (Carnival Conquest), I was ... Read More
Galveston wouldn't be my first choice of ports, but it was uneventful (that's a good thing). I was hesitant to believe how good the food was before I took my first cruise. After my first cruise (Carnival Conquest), I was hooked. The food was off the chart good. skip to this cruise... My first Royal Caribbean Cruise (thinking it was a slightly higher end) and my fears were realized. While service was good all over the ship, the food was barely edible. It was beyond bad. Poor quality food with uninspired preparation. Canned clam chowder, steaks taste like they came from a box of frozen steaks bought at Walmart or Sams. Even the crew said they go off the boat to find good food. There was literally nothing on the boat that was exceptional that was intended to be consumed. To be fair, the lobster and escargot were pretty good. Literally nothing else was any better than high school cafeteria fare. Even the cocktails weren't very good. The boat was fun. The service was good and even great in places with the exception of cocktail service to the casino tables (a drink every 90 minutes was the norm unless you got up to get one for yourself). They had one waiter there and he could most often be found talking to pretty girls instead of his job. Melvin and Rohan (dining room staff) couldn't have been better. Not their fault they are serving slop. Bands and music were pretty good. The Reggae band at the pool was awesome. The country band in Bolero's was pretty good (but only played one night that I heard). The guitar guy in Two Poets was good. Problem was, not enough music or for long enough. There were times when you couldn't find a band anywhere. Shows were disappointing. I didn't like the constant marketing. I didn't expect high pressure sales tactics on my vacation. I bought a few things, would have bought much more without the in your face tactics. Mini fridge in my stateroom was broken and maintenance never came to fix it despite daily requests. I guess they were too busy ripping up and grinding away balcony flooring with power tools just outside my stateroom most of the cruise. I wasn't and am not bitter, I just found Royal Caribbean (or at least this ship) severely lacking in comparison to other choices out there. Read Less
Sail Date July 2015
This was a phenomenal vacation. We traveled with 2 adults and 2 teenagers (17). It's hard to find some place to go where teenagers don't get bored. But they never got bored on this cruise. The entire cruise was remarkable. I ... Read More
This was a phenomenal vacation. We traveled with 2 adults and 2 teenagers (17). It's hard to find some place to go where teenagers don't get bored. But they never got bored on this cruise. The entire cruise was remarkable. I mean over all most of the trip was all 5 stars. We had very few complaints. Our only complaints were the following: Trying to get on and off the ship. That was pretty bad. Getting off much worse than getting on. Around the pool was very slippery and lots of people fell but no on seemed to get hurt very bad, myself included. It was like a slip and slide. And when I reported it, I got a lot of attitude. And the food was most of the time amazing, like 98%. Very rarely did we find something that we didn't care for. Sometimes we had to wait what I considered too long for a drink around the pool. The ice performers were a must see show. A Las Vegas type show. Our sons loved the flow rider. Most of the service was AMAZING except for the jerk by the pool. But as you can see, in the scheme of things, our complaints are so minor and the good by far outweighs the bad. Put this trip down as an "amazing, must do trip!" I can't believe this ship is only rated a 4.0. It should be rated a 4.9 all day long. Read Less
Sail Date July 2015
Overall, our vacation was fun because we were together as a family, but there is definitely room for improvement on this ship (we sailed on the Navigator of the Seas out of Galveston). I want to be objective and not only focus on the ... Read More
Overall, our vacation was fun because we were together as a family, but there is definitely room for improvement on this ship (we sailed on the Navigator of the Seas out of Galveston). I want to be objective and not only focus on the negative so here are some positives to start with: Pros - our room steward was exceptional. Erick took very good care of us, was very willing to help, and always took time to talk/joke with us when we met up with him. The kids enjoyed the "towel art" that he left each evening when we got back from dinner. Speaking of dinner, they did a pretty nice job given that they had to feed over 3000 people each night. Anything that we asked for on the menu was delivered with a smile and we immensely enjoyed our evening family dinners. We also had a lot of fun on our shore excursions and looked forward to the evening shows which were very entertaining. Cons - As I write this our cruise has been over for nearly a week. We bought some pictures and we were promised a link would be waiting for us via email when we got home so we could immediately download all of our pictures. No link was waiting for us and when we contacted the company contracted by RC to take care of pictures we were told there was no record of our order. The company is telling us they "need more time to contact the ship". The frustrating part is RC certainly didn't waste any time charging our credit card for the pictures and I now have the added "pleasure" of trying to fix this. Our next con was somewhat of a bait and switch by RC (in my opinion). When we booked our cruise (we booked directly with RC), the sales person promised us adjoining rooms and stated they both would have virtual balconies. Fortunately, we did get the adjoining rooms (since we were traveling with our kids), but they did not have the virtual balconies we were promised. I contacted the ship's guest services desk and did not receive any help at all. In fact, they were fairly dismissive and made us feel like we were bothering them with a petty request (this was a feature we were really looking forward to based on our conversation with the sales rep). Guest services continued to disappoint as we asked for assistance with our stateroom (it was incredibly warm the entire cruise and we asked for help). We were told twice they would have maintenance take care of it, but nothing was ever done. Not much fun waking up uncovered at 4am in a sweat because you can't get comfortable. We received no feedback at all on these requests and I have to wonder if they ever actually contacted maintenance. Finally, I totally understand cruise companies are in the business to make money. I get that. However, please don't try to nickel and dime me every time I walk through the ship with sales pitches for specialty restaurants, shops, and extras. It was like an army of telemarketers were let loose on the ship (I'm only half-joking here). We have cruised other cruise lines before and had great experiences. Maybe we just got a bad luck of the draw with RC on this cruise, but I doubt I will give RC another chance given the associated expense and the dismissive attitudes we experienced. In the future I will likely spend my money on another cruise line. Read Less
Sail Date July 2015
First of all, I understand some people have had some serious issues on this or other cruises, but keep in mind, most people only post when they are upset with their service. So the 3200+ other guests reviews may not be listed but it does ... Read More
First of all, I understand some people have had some serious issues on this or other cruises, but keep in mind, most people only post when they are upset with their service. So the 3200+ other guests reviews may not be listed but it does not mean they were dissatisfied. (Sorry I had to get that out of the way. I was scared to death for this cruise because of other reviews) IF YOU WANT TO HAVE A GOOD TIME, YOU WILL! Embarkation: We arrived about 10:30am (line was long to drop me off, but moved quickly), my husband dropped the bags and I off and went to park across the street (Cruise Park- I recommend). We then had to wait about 20-30 min for others in our party. Once everyone arrived, embarkation was a breeze. Lines were manageable and better than expected. We were on the boat by 12:30. Room/Boat: We had room 8572 Balcony in the middle of the ship. Our room was just as it should be! Clean, plenty of storage space, etc. We met our room steward right away (Eduardo). We didn't see much of him (although he answered promptly when we needed him), but our room was straightened/cleaned almost 3-4 times a day. It was amazing service and something my husband and I thoroughly enjoyed!! (next time I will ask for an egg crate though as I have a terrible time sleeping away from home and think this might have helped). The ship was always clean and well maintained. As others have mentioned, there are parts that are a little dated, but we were very pleased with the cleanliness and upkeep of everything! We especially loved the little bars/meeting areas (Bolleros, R Bar, etc) as this provided a place for our group to get together for drinks before dinner. Shows: We only saw the Adult Comedy Show on Tuesday I think and thoroughly enjoyed it!! I guess shows aren't really our thing lol. I did watch the Newlywed? show on TV and it was hilarious! Dining: Windjammer- First of all, know what to expect. You will not get 5 star dining at the Windjammer. It is a buffet of food running almost all day. It offers some variations as well as classics (hamburgers, nachos, or a few Indian dishes etc). It is good food but not great, which is perfectly fine with me for a fast lunch on the go. We chose to go to the dining room for breakfast on days we could. Much better atmosphere if you have the time. We only ate lunch in the Windjammer twice I think. Other days were filled with excursions and we ate Johnny Rockets on the last day. Main Dining Room- I was very pleased with my dinner every single night (we ate specialty on nights 5 and 7). The appetizers were yummy and the food was always spot on. Not 5 star food I would say, but REALLY good food none the less! Our servers Dotson and Camila were amazing! I literally wanted to put Camila in my pocket and take her home! One of the most genuinely NICE people I have ever met! Chops Grill: They were about 30 minutes late seating us (we had a party of 10), but the manager brought us all a glass of champagne and we were fine with it. The seas were pretty rocky that night so my husband had to go back to the room and miss dinner, boo, but other than that, it was GREAT! Appetizers, steaks, sides, service! GREAT! Giovanni's Table- Family Style Appetizers, pastas, and your own entrée selection....it was PHENOMENAL food! omg! We sampled almost every app I think. I ordered the lamb chops and they were cooked perfectly!! My husband had the fish and it was amazing as well. Probably our favorite dinner of the cruise! Johnny Rockets- Just perfect. Right on the water. Endless fries and really good onion rings (you can even order bacon/cheese or chili/cheese fries, etc). I had the smokehouse burger w/ bacon and onion rings and bbq...OMW! Apple pie for dessert and all for like $6. NUTS! and YUMMMM! As you can see, food is my favorite part of the cruise...that and the ports/excursions. Cozumel: Deluxe Playa Mia Beach Break- Perfect! We were able to get seats right in front of the water and me and party of 10 enjoyed a full day beach, food, drinks, rented a jet ski and nearly killed myself (lol jk). It was a perfect day hanging with my friends! (also got a pretty sweet deal on some cigars at the shop there). Belize City: Lamanai and New River Safari- LOVED IT! Be sure you are prepared for a 1.5 hour(ish) bus ride, and 1.5 hr boat trip to the ruins. The boat trip back is only about 45 minutes. This was really great tour! The tour guide was very informative all the way through Belize and provided a lot of insight into the city. The boat ride was amazing! Saw a few animals, spider monkey, iguanas, etc. Once you arrive at Lamanai, be prepared for a bit of a walk. This excursion was pretty physical actually, but that is probably because we decided to climb the ruins. WHICH WERE AMAZING! This was my husband's birthday and he absolutely LOVED IT! Great excursion, great guides, great food! Roatan: Extreme Caribe Ziplining- Greatest. Excursion. Ever! After about a 20 min bus ride we arrived. The guides were amazing and very helpful!! I am the one that picked this excursion for our group and then I got there and freaked out. Probably got closer to a panic attack than I ever care to be, but my husband and guide walked me through it. I went off the first line w/ the guide strapped to me (tandem). The next two were tandem lines anyway, so I rode w/ my husband. After that, there was no stopping me!! I did the next 9 by myself and could have gone all day! The view you get from the 2nd and 3rd lines are some of the best I have seen in my life!! This port was by far our favorite and we are considering a vacation there in the future. Debarkation: We chose the 7:30am self assist option. We arrived to the meeting place about 7:30am and were through customs by 8:30am. I consider that a successful debarkation!! :) Hubby left me with the luggage, went and grabbed the car across the street and we were on the road before 9am. I don't really know what else to say, except take the reviews with a grain of salt. Go to have fun and relax. I am sure if I were looking for issues, flaws, etc, I could have found them but for me and the group of 9 others....we had a FABULOUS vacation that we will remember for a lifetime!! Let's hope another cruise isn't too far in my future!! Read Less
Sail Date July 2015
Galveston is a very inconvenient departure port especially coming from the west coast requiring an overnight stay. The next day we showing up at the airport to take the RC bus to Galveston. Honestly, don't they do this every day? ... Read More
Galveston is a very inconvenient departure port especially coming from the west coast requiring an overnight stay. The next day we showing up at the airport to take the RC bus to Galveston. Honestly, don't they do this every day? How can it get so messed up and be over an hour late? So we got to Navigator after 1:30 and got through check-in quickly due to my Emerald status but the other lines were jammed. First off our cabin just stank. There was trash (pizza and cigar wrappers( still in the trash can. The couch was filthy, as if kids had been jumping on it with dirty shoes and the toilet anointed our bathroom with an inch of water for our arrival. So sorry no other rooms. Water vacuumed up but nothing to do about the smell. Oh well. Balcony in disrepair and unusable most of the cruise due to maintenance crew tearing up the deck. Why couldn't this have been done in dry dock? Our party of four; instead of our requested table for four was split up at two tables for six on other floors. When I asked for a table together I was told nothing was available, which as we all know is nonsense. I very pleasantly told the supercilious head waiter that I was certain something could be found and I would stand there until it was and if necessary take me meals there. Amazingly a table showed up! Waiters very good. Food hit and miss continuing the gradual decline of MDR food discussed in detail on the boards. Chops and Giovanni's excellent but we went there more to avoid the MDR than to treat ourselves so their evil plan is working. Entertainment also hit and miss with a strange combination of comedians during the week. Take into account lots of kids were aboard (not a problem for us) and lots of Texans too this was a strange mix. So I will certainly cruise RC again but I'm not going to Galveston again unless some twist of fate finds me living in the Lone Star State. It's easier to fly to Florida. Navigator needs work and they shouldn't be doing it on my vacation. Read Less
Sail Date July 2015
Arrived at 10am at the Galveston Port from a transfer from Hotel Galvez. In line and on board at 1045. It was amazing!!! We read reviews about the nightmare it is and we had none on that day. We left the cruise at 845am on disembarkation ... Read More
Arrived at 10am at the Galveston Port from a transfer from Hotel Galvez. In line and on board at 1045. It was amazing!!! We read reviews about the nightmare it is and we had none on that day. We left the cruise at 845am on disembarkation day and got our luggage immediately, a porter and was out of the terminal to transfers in 45 min. - it was going very quickly. Cabins were ready at 1pm, luggage was delivered around 3pm. Food was good. Nothing outstanding. Had teen boys who could order as much as they needed and it was no problem at all. Service was great in dining rooms and specialty restaurants. Ate at Chops, Gioviannis and Sushi. Again, good but my opinion nothing outstanding. I can see if the general public doesn't really cook at home it would be great for them. We love to cook and eat well. Actually loved going into the Sapphire dining room for breakfast. Not crowded and relaxing. I thought the only bars that had good service was Schooner and the adult pool bar. Pools are way overcrowded on sea days, and music at pool was extremely loud. Need more fun activities inside cruise ship when people have had enough of the crowed pools and unsupervised children. Pool decks slippery and hot, both in adult solarium and family pool. Cabins- balcony room, lots of room compared to Disney and Celebrity balcony rooms. Just bring own shampoo, soap etc... Loved the wine bar every afternoon before heading to showers for dinner. Chose MY time dining at 730pm. We went to the 630 showtime and then ate and had the rest of the evening free to listen to music, watch people karaoke etc... Now that I have been on 3 cruises, I feel they are all about the same with the exception of food quality, types of crowd-families with children, adults, seniors etc... but in the end game - all similar. We have done Disney, Celebrity, and Royal Caribbean. We Might want to look at Norwegian or Crystal next. Read Less
Sail Date July 2015
Navigator July 19-July 26: (First time sailing on RCCL) 14 year old son and Dad arrived at Galveston Park-n-Cruise parking at 10:20 a.m. Walked across the street and gave luggage to porter. Got in line outside terminal at 10:30 a.m. As ... Read More
Navigator July 19-July 26: (First time sailing on RCCL) 14 year old son and Dad arrived at Galveston Park-n-Cruise parking at 10:20 a.m. Walked across the street and gave luggage to porter. Got in line outside terminal at 10:30 a.m. As approached inside of terminal, far right line opened and walked directly to check-in counter. Completed check-in and went directly onto ship. Time was now 10:57 a.m. Check-in was a breeze. Walked around exploring and went to Windjammers for lunch at 11:30 a.m. which was not crowded. Food was decent for a buffet. Explored ship after lunch and went to room at 1:10 p.m. and changed into swimsuits for a nice dip in the pools. Luggage did not arrive until 6:00 p.m. Room Stewart (Jennifer) stated that those first on the ship usually got their luggage last. We had early supper seating. Food was great every night in Main Dining Room except last night (Pomodoro). (If you are going to choose a specialty restaurant, do so on “Pomodoro” menu night.) We had two starters/apps and two main courses every night except lobster night (Friday) when we had 3 lobster tails along with two starters/apps. Was asked if we wanted another but declined. Head waiter stated that shorts are allowed in Main Dining Room except for the two formal nights. We wore khaki pants, white shirts, and ties on formal nights. We wore shorts the other nights. We sat at a table of six and service was quick. My son did activities with the 12-14 year old group on sea days/evenings and on shore days in the evenings. He had a great time with the activities and just walking around/hanging out with his new friends. We went to the 3:30 p.m. Ice Show on Monday. It was a great show. Do not miss this show. Weather was great every day. We visited Cozumel (Mr. Sancho’s All-Inclusive Beach Resort: ask for Martin for your waiter. All you can eat and drink. The coconut shrimp were great. I ate 10 of them along with various other items such as chicken fajitas, rice, beans, and 3 shrimp cocktails.) on Tuesday. On Wednesday we visited Belize (RCCL Wildlife and Zoo Tour: had a great time and lunch was included.) On Thursday we visited Roatan (RCCL Tabyana Beach Break Excursion: had a great time and a great buffet was included.) Thursday Night on the pool deck there was a big party with all of the bands each playing beginning at 9:45 p.m. and at 10:30 p.m. there was a finger food type buffet. We ate lunch in Johnny Rockets on Saturday. Very good food along with a great milk shake. Overall, we had a great time and the food was really good in the Main Dining Room except for the Pomodoro menu. The RCCL staff was nice everywhere on the ship. Even though it was summer break, there were not a lot of kids running around. They behaved real well. With the ship’s guests you could however tell who was from Texas and who was not. Guests from up north were ruder, especially getting on/off the elevators and in Windjammers. The folks from Texas were much nicer saying “excuse me”, etc. whereas this was not in the other folks vocabulary. When someone was rude, I asked them if they were from somewhere besides Texas and they then asked me how did I know that. I told them that I had “ESP”. Getting off of the ship was a piece of cake. We had #15 (9:30 a.m.) but went earlier with no problem. Once in the terminal we got a porter and breezed through customs. Getting a porter is the best way to go. It took less than 20 minutes. Read Less
Sail Date July 2015
This is my 4th cruise. My first 3 with Carnival and the last with royal caribbean We though that they will have better service, food, entertainment for adults and kids, and daily activities. 1.Housekeeping people just barely say hi ... Read More
This is my 4th cruise. My first 3 with Carnival and the last with royal caribbean We though that they will have better service, food, entertainment for adults and kids, and daily activities. 1.Housekeeping people just barely say hi to you, and they not even clean well your stateroom 2. During the whole week the food from the buffet always was the same food, not any variety. 3. Shows were boring we just went 2 times and never come back 4. they don't have any kids pool and if your little one is still in diaper ...forget...... you can use any pool for him/her 5. The bast activities were during they were on port, so when we are at see they didn't have any fun activities for the whole family. 6. They don't have any night club for adults they have little bars with small dance floors Royal caribbean try to make more money in the ship that is why the occupy more spaces with restaurants, stores and bars at extra charge I will totally recommend Carnival, every single day they have different food from different nationalities, they have kids pool and they have more entertainment for kids also, they have more night clubs for adults and teenagers and more of their space is occupy with things that you can use to entertain yourself for free. soda card at royal caribbean is 60 dlls per adult and carnival is only 30 dlls. With carnival you can have more entertainment, better food, better service for a better price. Read Less
Sail Date July 2015
The wife and I have cruised many times to Mexico and Alaska, but this was our first cruise in the Caribbean. The ship was just as we expected, with excellent service from Dennis our cabin attendant, and Jahjah our waiter in the main dining ... Read More
The wife and I have cruised many times to Mexico and Alaska, but this was our first cruise in the Caribbean. The ship was just as we expected, with excellent service from Dennis our cabin attendant, and Jahjah our waiter in the main dining room. My sister and brother in law were onboard with us, and we celebrated her birthday on the ship. Sis wanted to go to Chops for her birthday, mostly because it was a formal night, and none of our group felt like dressing up for the event. We knew the food was going to be good, but we were pleasantly surprised at the top notch service. Darwin our waiter was fabulous. His attention to detail, and overall caring attitude made a good evening great. The ports that we visited were very good, with the visit to Georgetown, Grand Cayman's Stingray City being the best. Marineland Tours took us to Stingray City, where Bert, one of our guides was outstanding. The Stingray City visit should not be missed if you have the opportunity to take part in this excursion. I guess the fact that we booked another Navigator of the Seas cruise, while on the Navigator, is the best indication of our level of satisfaction with this ship and our cruise. The only reason that this cruise was not given an excellent, was because the Windjammer food was not as good as we have experienced on previous cruises. I was a little disappointed in the selections, and the wait staff service in that particular venue. Overall, this was a great trip, and we are really looking forward to our next adventure on the Explorer of the Seas next year. Read Less
Sail Date July 2015
I have nothing but good things to say about our cruise on the Navigator of the Seas. Room This was the first time we had a balcony. We didn't use the balcony that much but we did enjoy the extra space for the two of us. The ... Read More
I have nothing but good things to say about our cruise on the Navigator of the Seas. Room This was the first time we had a balcony. We didn't use the balcony that much but we did enjoy the extra space for the two of us. The bathroom was a "pod" which makes it a bit tight if you're a large person, but the pod is better than the clingy shower curtains! They provide a cheap shampoo and bar soap, so if you want anything else, bring it. Our room steward was Mari Grace and she was fantastic. Ship All areas were in good shape, no maintenance issues. Beware of the brown tile and flooring around the pools...it gets very hot! Spent most of our time in the solarium. Chairs are more comfortable there. Food Food was great...no issues. We ate in the Sapphire most nights. Great service with Rey and Natalia. Everything was cooked well and many in our group had double portions...no issues. Windjammer was very good for breakfast and lunch. Lots to choose from. We did eat in Sabor one night. Got a deal for $20 instead of $25. LOTS of food and it was very good. Entertainment All of the shows were fantastic. Can't say enough and the Metropolis theater was very comfortable. Ports We rented a car in Cozumel and drove around ourselves since we were familiar with the island. We did the stingray city/dolphin encounter in GC. The pics for stingrays were $60 for all pics (about 20) but the dolphins were very expensive...$35 for one or $35 x each member of your group for all of the pics. I would advise definitely doing an excursion in Falmouth. Nothing to do outside of the pier area which is very touristy. We took a city trolley tour for an hour and then returned to the ship. Internet They have several packages..with my gold member discount it was $149(?) for unlimited for one device or $189 for unlimited for two devices. I purchased the two device package and we all shared it. It is SLOW and not much use for anything other than e-mails. Embarkation was a breeze---went right on about noon . We took a case of water with us--gave it to the porter with a tip. No problems. Many people were taking water/sodas onboard. Disembarkation was easy as well. The earliest groups started at 7:15 and we were in the last group (21) and were off at 9:30. You have to be out of your room by 8:30. Ship transfers---We used LJ at http://www.cruiseshipshuttle.com/ Very inexpensive, $140 each way for 8 of us! Prompt and personable! Other companies were quoting us $300 each way. Read Less
Sail Date July 2015
I traveled with my wife and two teenage kids. We flew into Hobby and arranged a shuttle for the next day. We arrived at 11am, and spent about an hour getting on the ship, maybe less. We had none of the problems others have mentioned. ... Read More
I traveled with my wife and two teenage kids. We flew into Hobby and arranged a shuttle for the next day. We arrived at 11am, and spent about an hour getting on the ship, maybe less. We had none of the problems others have mentioned. Debarkation was done fairly easy too, we were told our time was 10am to leave the ship, and we are almost through customs by 10am, so they were ahead of schedule. Good: room steward David, waiters Rey and Nataliia were fantastic. The food was good but a bit repetitive. We ate at Sabor one night and enjoyed it. It was worth the upcharge. The ship was clean, tenders ran quickly, and the shows were good. The comedians the last night were fantastic. I liked the Starbucks, which was very reasonable. My kids did the wave machine and enjoyed it. Line was usually about 20 minutes long. Bad: Drink prices were terrible and inconsistent. We got charged three different prices for a Tom Collins. The fitness center was full almost everytime I went and cardio equipment wasn't available. People were staying on it for HOURS at a time. And finally, the ship was overcrowded. The fact is that this ship should have had 15-20% less people on it. I would never do this cruise again. Read Less
Sail Date July 2015
Our stateroom attendant was Awesome!!! The dining room food was HORRIBLE. The food in the buffet was good but always cold..... We purchased a photo package and got home and our pictures are not on the disk!!! I have called RCI and NO ... Read More
Our stateroom attendant was Awesome!!! The dining room food was HORRIBLE. The food in the buffet was good but always cold..... We purchased a photo package and got home and our pictures are not on the disk!!! I have called RCI and NO HELP but to call another company... Nothing like celebrating our 25th Wedding Anniversary and even the professional photographer didn't have the camera settings right...... Very disappointing for the money we spent. Excursion in Belize got changed and Guest Relations stated it changed to something else and gave us a printout of what we were supposed to do - got tendered to the Port and the RCI representative said NO that is not the excursion we were supposed to do - went back and forth with the RCI representative and we JUST CANCELLED!!!! Got a refund from Guest Relations - Left and Right hand didn't know what was going on.... We had two families with us and we were all very disappointed because everyone always spoke highly of RCI - NOT worth the money we spent on the cruise. The entertainment was good. Embarkation - Took over 3 hours in lines to get on the ship and took over 3 hours to off the ship on the return. They need to work on getting people off the ship and out before the next round of people are trying to get on. Total Chaos!!!! Read Less
Sail Date July 2015
We embarked from Galveston, terminal 2, and although I believe the port is not run by RRC, it was the first day of my cruise. And we spent 4.5 hours in various lines, half of which were outside in Texas heat. Being on the ship was a ... Read More
We embarked from Galveston, terminal 2, and although I believe the port is not run by RRC, it was the first day of my cruise. And we spent 4.5 hours in various lines, half of which were outside in Texas heat. Being on the ship was a huge relief, then it was dinner time. And our group of 6, that had all booked together, and requested my time dining, was separated by assigned times and tables. None of the three couples were together. It took two days of frustrations and lots of different people to straighten it out. So yay, now we all can dine together. Our head waiter and assistant waiter were wonderful. James and Sergio, thumbs up. We love to cruise, this was our fourth and my parents 11th. It bums me to have had so many things that weren't up to the RRC standard. We all had balcony rooms, and the beds and pillows were beyond worn out. The mattress felt like a bad pull out sofa, and the pillows were little flat bricks. My last cruise was Carnival, and wow the beds and pillows were amazing. So lastly, this is just a silly little disappointment, but we only had 2 towel animals...the little things help put the smile on your face at the end of the day. We spent an enormous amount of time on the pool deck. The bands that played p oolside were really enjoyable, but only played short sets. Most of the time, the giant TV was playing skit videos. The pool area is nice with plenty of seating, but get there early if want close to the pool. These seats always go first. The pool deck is very slippery, be cautious. On many occasions there were children in the adult pool. There isn't a pool for kids or toddlers. So the main pool is mainly rambuctious, barley supervised kids. Disembarkation was easy. We carried our luggage out, the first time for us. And we will probably do this again. We took the first time out at 7:30am and were in our car on the way home by 9:00. Read Less
Sail Date July 2015
This cruise was excellent. The cabins were ready early, the luggage delivered long before dinner, the staff was attentive & professional. Have sailed the Navigator before, but this ship is so much nicer (& cleaner) than it was ... Read More
This cruise was excellent. The cabins were ready early, the luggage delivered long before dinner, the staff was attentive & professional. Have sailed the Navigator before, but this ship is so much nicer (& cleaner) than it was before. This was my first time to sail from Galveston, & if the passengers on this cruise are the norm, I'll sail from here again in a heartbeat. The people were so polite & patient, waiting their turn w/o the pushing to be first or to get to the front. Usually I only go to the Windjammer if there is no other choice. With this crowd, it was actually enjoyable even at the busiest times. We flew into Houston Hobby then drove a rental car to Galveston (45 min in rush hour the day before July 4th traffic) & spent two nights at the Marriott Courtyard. Loved the fireworks over the beach & the girls (18 & almost 20) loved spending the afternoon riding the rides on Pleasure Pier -$16.00 for all day, all rides, $10 for access to the pier & no rides. Dress code (shirts & shoes) strictly enforced. Ate at Bubba Gumps which had the bonus of free wifi on the beach & pier for the entire day & night. We drove to the port the next morning & used the municipal parking for the port $65 for the duration of the cruise w/ free shuttle to & from your car. The wait for the shuttle was long at departure, but might have been quicker had we arrived earlier than noon (traveling with 2 girls has its challenges). Thankfully the shuttle process was quicker when we returned on the 12th since clearing Customs took forever. We had a noon flight out of Houston, which should have been adequate as we disembarked at 9 am & our luggage was waiting there for us in the correct zone. I was checking our bags in by 11:30 while my friend returned the car. We had TSA Pre so flew through security & got to our gate just as they were asking if there were any more As. Of conspires, this had to happen the first time I ever had A16, but we made our plane, made our connection in Vegas as did our luggage which was tagged "Late check-in" & got home in time for the girls to get to their swim team banquet. Our cabin, 1358, was a roomy junior suite starboard side aft. The girls shared the pullout sofa bed that they found uncomfortable until our stateroom attendant added extra mattress pads on it for them #SkinnyGirlProblems I was happy to see the changes the Navigator had undergone since I was last on it 3 years ago. Portofino was now a more family-oriented Giovanni's Table & the Japanese restaurant Izumi was where the underutilized Cloud Nine & Seven Hearts rooms were. Navigator now has a dedicated Diamond Club complete with a concierge named Hong who was delightful. It is in the same area as when it was called the 19th Hole, but now requires a key to enter. I'm Diamond Plus, but the friend I was traveling with is Diamond so we went there instead of the Concierge. A little disappointed that the Dungeon night club has been replaced with inside canins on the lower level & Sabor on the upper level. I don't use inside cabins & live in AZ so have no desire to pay extra for a Mexican food specialty restaurant, but I did like to have the occasional dance off with my traveling companions in the Dungeon. The kids went to what was supposed to be a meet-up for the 18-21+ crowd in the Cosmopolitan Club (aka Viking Crown) but left because it was mostly 40 something men trolling for young women. Of course, they thought the men were in their 30s so I went up to the next one to see if they were off by a decade ... which they were but the men were 10 years older not 10 years younger than they thought. When the girls cruised before, the under 18 curfew was 11:30. It's now 1 a.m. which made them mad, but not me since I liked them having an earlier curfew so I could sleep. Read Less
Sail Date July 2015
My wife and I have cruised numerous times with Royal Caribbean over the years, and have generally had very positive experiences. We just finished a cruise out of Galveston on Navigator of the Seas, and the ship itself, the service, the ... Read More
My wife and I have cruised numerous times with Royal Caribbean over the years, and have generally had very positive experiences. We just finished a cruise out of Galveston on Navigator of the Seas, and the ship itself, the service, the food etc. were all quite good. The only complaint I have regarding the ship itself has to do with the process for purchasing photographs taken on the ship; you are supposed to be able to view the photos on Deck 3 with the use of ipads and other screens provided by the ship, however at any given time more than half of these screens were not working, and those that did malfunctioned during the purchasing process. RCCL should work on getting those kinks ironed out. My only real issue though is the continuously worsening behavior of my fellow Texans that sail out of Galveston. I have cruised from Galveston 3 times now in the past 2 years, and each time the behavior has been worse. It is not uncommon at all to see shorts in the dining room at dinner, which Royal Caribbean says is not allowed but continues to tolerate. On multiple occasions I saw men walking around the Promenade Deck (indoors) without shirts.While sitting at a table in Vintages (wine bar) I had someone sneeze twice without any attempt at covering their face, spraying visible mucous on the table and floor. I could offer many more examples, but you get the point. Cruising with Royal Caribbean used to be special, but RCCL is allowing itself to slowly slide into Carnival territory. I have never seen this kind of behavior from guests when cruising from the various ports in Florida. I doubt very seriously that my wife and I would consider cruising from Galveston again. So, the ship and service are good, but the hillbilly behavior is very prevalent and very off-putting. Read Less
Sail Date July 2015
This was our sixth cruise, our third on Royal Caribbean, and I've never written a review on any of our trips. However, the issues getting on this ship in Galveston were so frustrating, I felt a need to let others know. We drove to ... Read More
This was our sixth cruise, our third on Royal Caribbean, and I've never written a review on any of our trips. However, the issues getting on this ship in Galveston were so frustrating, I felt a need to let others know. We drove to Galveston that morning and arrived at the port at noon. We saw a long line outside and got in it on this hot early afternoon. We were standing in line a total of three hours before getting to the actual check in counter! The first hour and a half getting through security and the second hour and a half to check in and get seas passes etc. before boarding. This was the most chaotic boarding process we have ever seen. By the time we finally got on the ship, they were sending people to the lifeboat drill and we were not able to even get a drink! By the time we were able to sit down out of the heat, it had been 4 and 1/2 hours! The security line was somewhat understandable and we are glad bags are carefully checked in todays world, but the line to get checked in on the boat was just a long mess with not nearly enough personal to check in passengers. We have never seen anything like this. Im not sure we would try this ship again, but if you do, go very very early, no matter what the phone call you get from Royal Caribbean tells you as far as time to arrive! Once aboard, our cruise was enjoyable. Our room and dining attendants were awesome, the ice show was exceptional as well. The Magic show and guest singer were also very good. Other shows we saw with the ship dancers were not nearly as good and I probably would not go to those again. I would have to say that food was just so so, I believe the quality has gone downhill over the years we have cruised. We really did not have one good desert the entire trip. Drinks such as lemonade and tea were very very watered down. The coffee was just bad. We opted for My Time dining for the first time, and that did not go smoothly at all. Our time was 6:30, and we were given a pager every night and told there were no tables. We were told 6:30 was a bad time to reserve as tables fill earlier and others are not finished yet. We are not sure why they even let you book that time. The dining room hostess acted irritated with us for selecting that time. She seemed very stressed and irritable. Our teen (16), did have a wonderful time and enjoyed the teen room and meeting other kids. The staff did a great job with the kids and sports activities, mixers etc. He enjoyed the climbing wall, putt putt, pools, gym etc... I am not sure that the good things about this trip outweighed the bad. Though we loved our Port stops of Cozumel, Belize and Roatan, the ship experience could be greatly improved! Read Less
Sail Date July 2015
Hotel-Stayed at a Farfield inn in Texas city 26 minutes from ship. Sufficient for pre cruise. This was our 7th ruise Embarkation-The port of Galveston is organized chaos. 3100 new cruisers on 1 street. However, we arrived at ... Read More
Hotel-Stayed at a Farfield inn in Texas city 26 minutes from ship. Sufficient for pre cruise. This was our 7th ruise Embarkation-The port of Galveston is organized chaos. 3100 new cruisers on 1 street. However, we arrived at 10:30 and were on board in an hour. This inlcuded dropping off bags and parking the car. Parking is well marked and cost $70 for the week. Shuttle carries you back to ship. Almost no one is in line at that time. Took about 10 minutes. Ship-Showing some wear but absolutely nothing that intefered with our enjoyment. It was clean and well maintained. 3100 passengers Activities-Numerous activities for cruisers of all ages. Grandkids enjoyed the climbing wall and wave machine. Some of the cruise directors were hard to understand but were enthusiastic. Entertainment-A bit disappointed with the productions. About the quality of a high school group. Average at best. Out of step many times. The former American idol singer was great-don't remember his name. Juggler/commedian was very good. Rock group-I hated it, but that is just not my style. Ice skaters-production was first class. Crew and staff-all worked very hard to make our cruise enjoyable Dining-I thought the main dining room was excellent. Very wide selection and it changed nightly. Its much better than most of us have at home. Our waiter Arnold and his assistants K'anne and Miothan were professional and delightful. K'anne was a sweetheart. Buffet-Ok. I am not fond of buffets, but this one was good enough.Very wide variety Ports-This is a cruise that centers on beach and water activities. I am getting too old for that but the younger generations enjoyed it. Cozumel-There is plenty of shopping in the dock area. Some in our party took a taxi to a beach. One went to the Myan ruins and said that were not too impressive. Belize-some shops in the port area.We all took the cave tubing and enjoyed it. Roatan-One of the group went to the private island and said that it was great. All of the ports are filled with the typical tourist shops. Overall, nice family trip. I personally enjoy cruises to non beach countries but this trip was not about me. The cruise line did their job in delivering us and I will sail with them again-If the price is right and they are going where I want to go. Disembarkation--WALK OFF ON YOUR OWN-BETWEEN 7:00 & 7:30 IF YOU CAN CARRY YOUR BAGS. WE WALKED STRAIGHT THROUGH CUSTONS AND IMMIGRATION WITH NO WAITING. There were 3100 people and you do not want to be at the back of the line Read Less
Sail Date July 2015
2 ships. 2 cruises taken a year apart (Carnival June 2014 & RCI 2015). Same port (Galveston). Same destinations (Cozumel, Grand Cayman, Jamaica). Both family vacations with children ranging from elementary age to college age. ... Read More
2 ships. 2 cruises taken a year apart (Carnival June 2014 & RCI 2015). Same port (Galveston). Same destinations (Cozumel, Grand Cayman, Jamaica). Both family vacations with children ranging from elementary age to college age. Cabins: Navigator of the Seas had slightly more spacious cabins (balcony). Nothing huge, but noticeable. Main Dining Sitting: Carnival Magic had a more lively atmosphere. Food tasted about the same. Wait staff worked equally hard and was attentive on both but I'd lean towards the Magic. Beverages: Equal variety. Alcohol drink packages seemed easier with Navigator of the Seas. Bar Staff Friendliness: The main reason for this review! With only a few exceptions Navigator of the Seas bar staff is rude and at times completely inappropriate (comments to guests when ordering virgin drinks), frowns when ordering bottled water, ignoring simple questions of what's in the "drink of the day", serving completely wrong drinks, an overall feeling of "they hate their job", etc. These actions weren't specific to just one bar but was at every bar we tried except two (2 Poets Pub with outstanding staff & the Snack Bar). General Staff Friendliness: Equal. No noticeable difference. Both will generally greet you. Tendering to Grand Cayman: Magic without a doubt. Navigator of the Seas debarks passengers who have purchased ship excursions first leaving those who want to explore on the own waiting 3-4 hours on the ship. Yes, 1/2 the time in port is waiting to disembark. Disembarking to Cozumel & Jamaica: Equal. Daytime Ship Atmosphere: Magic by far has a more lively daytime atmosphere. Even with the Navigator of the Seas' Flow Rider and Rock Wall the Magic was still better. Nighttime Ship Atmosphere: Magic again. Navigator of the Seas doesn't have any. They show a movie at 730 (but if you have the 8:00 dinner time..), they have the "midnight buffet" at 1030.. the nets on the 2 pools go on earlier than I thought it would.. Yes both have a dancing club and we had fun at both but the Navigator of the Seas seriously lacks nighttime activities. Nighttime Shows: I'd go with Navigator of the Seas. Magic seemed to fall short. Outside Ship Cleanliness: Magic. Navigator of the Seas seemed... old and worn out. Final Disembarking: Navigator of the Seas if you choose the "I'll take my own luggage" option. So overall: Carnival Magic easily has a more entertaining cruise if you want to have a good time. If you don't, Navigator of the Seas may be a better choice. Read Less
Sail Date June 2015
I write this as a Pinnacle RCI member with over 90 RCI cruises and thus will be comparing this trip with my other RCI experiences. First - upon arrival at the Galveston cruise terminal there were hundreds of people lined up both inside ... Read More
I write this as a Pinnacle RCI member with over 90 RCI cruises and thus will be comparing this trip with my other RCI experiences. First - upon arrival at the Galveston cruise terminal there were hundreds of people lined up both inside and outside in the searing heat and humidity and nothing was happening. After 30 min a Security Guard told some of us that RCI had a complete crash of their boarding web system and so no one could be processed until the problem was resolved. After about an hour apparently a fix was in place and processing started again. The backup was so severe that the ship was delayed in departing. Hundreds sweltered in the heat, no effort was made to assist pax in any way, no information was provided, and to my knowledge not a word of explanation or apology was made at any time during the cruise at least not that I either read or heard. Not acceptable - but is in accord with the usual Cruise Company policy on most lines to NEVER tell pax anything. Ship was badly overcrowded - almost 3900 pax on a ship whose double occupancy is less than 3500, which means that every temporary pull out/pull down bed was in use. This included over 900 children between 7 and 17. In Grand Cayman it took over three hours to get pax ashore. The Dining room was so overcrowded that waiters could hardly squeeze between tables, and even the Captains Table was used for regular dining. Pinnacle members usually get certain "perks", but not here - no fruit bowl, no canapés, no special recognition, no dinner with Hotel Director/Captain, no flowers in the cabin etc. and there were only two Pinnacle members on the ship and so "cost" of such perks, given on other RCI ships, would have been less than nothing. I found both my Room Steward and Dining Room waiter to be much less friendly and competent than on other cruises. In the Dining Room luckily for me the Head Waiter took over taking care of me and did so excellently. Coffee tables have been removed from the cabins as have all throw cushions etc. Of course RCI long ago removed pens, paper, wine glasses, slippers etc. from cabins even their Junior Suites. Production Shows were "new" to me and enjoyable. "Headliners" as usual left much to be desired - but that's why they are on ships - they can't make it elsewhere. Food - In Dining Room and Windjammer - all usual RCI standard menu now several years old and needing updating. Food in Giovanni's (the "new" Portofino), and Chops Grill has declined in quality while prices have increased. Beverages - I only drink wine, but cheapest "half glass" is now $8.oo plus 18% "service" charge. Shopping - continues to decline, nothing available but grossly overpriced clothing that would not be used on a cruise. Try to find RCI logo clothing, sundries etc. and you will have little luck. More and more "experienced" cruisers have had more than enough of crowded Caribbean ports and wish to stay aboard; however little in the line of activities is provided for "stay aboards". Experienced Cruisers also like to have some sort of dress code and are put off by seeing so many in the Dining Room with tank tops, flip flops, shorts, baseball caps etc. I inquired and finally got a Head Waiter to tell me that the Company has revised its "dress code" so that anything is OK EXCEPT that SHORTS cannot be worn on "formal night". In other words wear anything, we don't care. This is what FORMAL night now means on RCI. All in all - not a particularly good trip; however I sure that the thousands who were there, and who will probably not become faithful to RCI, spent lots of money and that is the only thing RCI is interested in. RCI's philosophy and that of Carnival are now much alike - get them drunk, have them spend, create an atmosphere of rowdiness with lots of sexual innuendo etc. and make $$$. Personally I have transferred most of my cruising away from RCI to other lines, and this trip confirms my decision. Yesterday I answered RCI post cruise survey and noticed that they don't even include a place for one to submit "negative comments". Only "positive" comments are wanted I guess. Read Less
Sail Date June 2015
We arrived at port at 10:30 AM, which was a great time. We were on board the ship by 11:30. We had a room on deck 8 balcony in the middle of the "hump". We had a great time on board the ship. It is a little old, but they ... Read More
We arrived at port at 10:30 AM, which was a great time. We were on board the ship by 11:30. We had a room on deck 8 balcony in the middle of the "hump". We had a great time on board the ship. It is a little old, but they have tried to update as much as possible. We enjoyed the formal dining room, our waiters were Deandra and Joel, and they were great !! Didn't eat but once in the Wind Jammer café, due to what others have said about the serving utensils being used by everyone. We toured the Mayan Ruins in Cozumel and went to a beach for an hour and half, which was awesome but they were having a HORRIBLE problem with mosquitos, which isn't their fault, it was due to the previous weeks rains. In Grand Cayman we just walked around ate lunch at Margaretville, which was exciting. In Jamaica we went on the catamaran sail and it was a BLAST...HIGHLY recommend the Sun Dreamer, Montego Bay Catamaran sail. WOW...they really entertain you PLUS let you snorkel and they are very nice ....that was probably our highlight of our cruise. The cruise director Jeffery on board was a great guy...he really knows his stuff. Shows on board were great too. Getting off the boat was not fun at all. One, they do not have a good system in force to get that many people off in a short amount of time, and once you are off, you walk into a huge room with all this luggage and lines EVERYWHERE , which is confusing...that part WAS NOT fun...but...all in all we had a fantastic cruise ! Read Less
Sail Date June 2015
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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