1,518 Galveston to Caribbean - Western Royal Caribbean Liberty of the Seas Cruise Reviews

Booked cruise with several friends, We took a 7 days Liberty of the Seas cruise. Roatan, costa maya, and Cozumel were are poets of call. Nothing special about any of these ports. Sadly these ports and the excursions were pretty ... Read More
Booked cruise with several friends, We took a 7 days Liberty of the Seas cruise. Roatan, costa maya, and Cozumel were are poets of call. Nothing special about any of these ports. Sadly these ports and the excursions were pretty disappointing. The cruise food was just ok. The bright spot. Service WAS good everywhere. Ship was so-so. Casino, was sup-par not a variety of games. Bars and bartenders were fine. The Key program was not good at all! Would NEVER purchase that again. Doesn’t help you at all! Complete waste of money!!! Day entertainment lacking! would never book this cruise again. Have been on 6 different cruises and several different types of cruises( 3 different cruise lines) as well as RC before. By far one of the disappointing. Not enough to do during the day, not enough communication from the crew. Ate at all 3 specialty restaurants only one, Giovannis was with the extra money. Don’t book the 3 restaurant package.! Don’t worth it. 7 days is way to long for what this ship offers. Read Less
Sail Date January 2020
LONG lines for coffee & pizza. Too many raffles, contests & gimmicks. Many foul smells. Dated ship fair condition. Forced to pay 18% tips & then SOME staff, have attitude when you don't tip EXTRA. Felt up-sold on ... Read More
LONG lines for coffee & pizza. Too many raffles, contests & gimmicks. Many foul smells. Dated ship fair condition. Forced to pay 18% tips & then SOME staff, have attitude when you don't tip EXTRA. Felt up-sold on everything. Food was marginal. Lots of dirty tables. MOST Bartenders not consistent on drinks. Very sparse alcohol in drinks. Not enough lounge chairs in pool. The RC app crap. Internet $- worst. Chefs Table, a very $$$$ up sale restaurant served $7 wine with food pairing. Ship & staff didn't recognize my 50th birthday, notified prior to booking & while there. Tip fee on top of tip fee of $14.50 a day, pp. Mattress was sunken & hard. No mattress protector. 26 bug bites while sleeping. Not enough Elevators & convenient bathrooms. The Juice Bar ran out 2 days before the trip ended. The OJ is Tang. Powder potatoes. Super salty food, mushy vegetables. Not enough tables in main area, too crowded. SCREAMING CHILDREN EVERYWHERE. :( Read Less
Sail Date December 2019
Overall we had a great cruise. We are two dads with a 3 year old and 7 month old. Aside from getting several quizzical and confused stares from passengers, we found the other folks on board to be quite pleasant. The most challenging ... Read More
Overall we had a great cruise. We are two dads with a 3 year old and 7 month old. Aside from getting several quizzical and confused stares from passengers, we found the other folks on board to be quite pleasant. The most challenging time (not surprising) was dinner in the MDR. Our waitstaff constantly seemed confused by how to set up our table (booster, high chair, kids menu) and only brought us a kids menu the first night of the cruise. Since dinner took so long and my active 3 year old could not sit still, we took frequent breaks to ride the glass elevators up and down. Another highlight was the nursery. We dropped off our 7 month old every night for a few hours. The staff loved seeing him and we enjoyed getting a break. We had the opposite experience at aquanauts, the 3-5 year old kids club. Our young 4 year old is fully potty trained, but does need reminders to go, which I told the staff at check in. Well, they didn’t remind her and we got a call to pick her up because she had an accident. Another day we had to pick her up because she was sad. Upon picking her up, I was told she had “2 strikes” and 1 more strike would result in her not being allowed back in the nursery. I was livid. I get getting “strikes” for hitting or biting, but for being sad or having an accident... come on. My impression was that the staff was not closely supervising the children. We got a coffee punch card but I was annoyed that a large coffee got you 2 punches. Come on royal- I know you enjoy nickel and diming but seriously. Another thing I appreciated was no announcements were made in the cabin other than the muster drill stuff. Great for sleeping kiddos. Finally, the casino is disgustingly smoky. It’s nearly 2020. Smoking kills. Make the entire ships interior nonsmoking. Please. Now. Port excursions: with little kids we went for beach days- Maya Key in Roatan and Starfish Island in Belize. We found both to be perfect for our little family and our kids loved splashing in the beautiful water. Very easy with small boats to and from the private islands. Read Less
Sail Date December 2019
There were a total of 18 people in our group ranging in age from 4-55 plus. There were various activities for everyone to enjoy. The ship was beautiful and well maintained. I especially loved the promenade. The food in the windjammer was ... Read More
There were a total of 18 people in our group ranging in age from 4-55 plus. There were various activities for everyone to enjoy. The ship was beautiful and well maintained. I especially loved the promenade. The food in the windjammer was average and did not seem to change much, dining room was really good and the pizza at Sorrentos was the best I’ve had at sea! Adventure camp was wonderful- my son couldn’t wait to go there in the evenings. Day activities were numerous with pools, water park, rock climbing, mini golf, ect we couldn’t even get to them all in a week. We also loved the parade and carnival that were held on the promenade. The entire staff was friendly and accommodating. We loved the towel animals in our room after supper. In the air show and ice skating show were exceptional. We will definitely be sailing with Royal Caribbean again!! Read Less
Sail Date December 2019
We got a great price on a Junior Suite 7714 on Dec 5 2019. Boarding was a breeze and we even left 5 minutes early from Galveston. Galveston port is rather dumpy, dated and not the most friendliest elderly staff at check in. Crew was ... Read More
We got a great price on a Junior Suite 7714 on Dec 5 2019. Boarding was a breeze and we even left 5 minutes early from Galveston. Galveston port is rather dumpy, dated and not the most friendliest elderly staff at check in. Crew was simply fantastic - especially the main dining room team on the 4th deck. Seems to this Diamond member of RCCL Crown and Anchor that the food is improving and offers a great selection including great Veg options. Cruise events were really good but the Saturday Night Fever production was Broadway style and brought the entire theatre to its feet at the end......Well done Tony (played by Chris Hansen). Cabin certainly showing its age and drapes had holes in them. Bedding was comfortable thankfully. The carpet and balcony areas need a good scrub / replacement ....rust showing all over the exterior at the rear of the boat. LOVED the adventure in Roatan Honduras and Costa Maya Mexico. You can have Cozumel and certainly won't get off in any future cruise going to this port. Kinda dumb that you have to go thru a security check then a metal detector for the port security then do it all over again further down the pier when you board the ship. We had over 1,000 people jamming the exits near the 4 pm boarding time.....Sadly caused by 4 four ships sharing the same facilities. Read Less
Sail Date December 2019
We need to visit Roatan regularly to check on a rental property we own there. In the past, we have had problems with delays boarding and/or disembarking with Royal at Galveston, but this time the process was smooth and efficient. Our ... Read More
We need to visit Roatan regularly to check on a rental property we own there. In the past, we have had problems with delays boarding and/or disembarking with Royal at Galveston, but this time the process was smooth and efficient. Our most recent previous voyage was with Carnival, and weather prevented us from docking at the Carnival terminal in Roatan (Mahogany Bay). Which destroyed the trip for us, of course. Royal docks at the original Coxen Hole terminal, so does not suffer from Carnival's problem, so if you're keen to go ashore at Roatan you might want to consider this. (Norwegian also uses Coxen Hole, but at present has to tender in until the new dock is built there.) We had beautiful weather most of the time, and a very enjoyable cruise, except for three minor issues. First, at Mahual (Costa Maya) the ship allowed disembarkation at 8:30 am, rather than the 8:00 am indicated, and the announcement was actually made after we left the ship (we heard it as we were walking down the dock). We had booked a shore excursion (not through Royal) and missed our 8:30 departure time, so the excursion had already left when we arrived. All was not lost, however, as they put us on a later trip which still got us back to the ship in plenty of time. The second issue applies to most of the cruise ships I have used, and relates to the placement of power outlets. I use a CPAP machine to sleep, and this entails running a long extension cord across the stateroom to the bedside, since there are no closer power outlets. This configuration presents a trip hazard (and a potential electrical/fire hazard) especially at night. For future ships, I would suggest that cruise lines consider placing additional power outlets close to the head of the bed(s) for safety reasons. I purchased a coffee card good for 15 cups (Seems the cost was $31.making each cup slightly over $2 each, as long as the cup was only a "tall"). While the cash price was only $0.50 more for a "grande," using the card for a grande resulted in more than $4 (rather than $2.50), as the grande cost 2 of the 15 deductions. NOT a good value. Once I caught on to what was happening, I began ordering 2 talls... thus costing Royal Caribbean more in extra cups, lids, and sleeves. On previous voyages, customers could order either a tall or a grande for only one deduction. I would like to congratulate Royal on the quality of the staff, who always cheerfully accommodated everyone's requests, and on the food and entertainment. With regard to the food, it seems that the portions are now smaller than they used to be, so I only gained 4 lbs this cruise, and that due only to greed! The smaller portions are more reasonable, and anyone who feels starved can always ask for two portions. The entertainment was generally good, and that provided in Studio One for the Platinum+ Crown and Anchor members was superb. The only complaint I have about the entertainment was that the sound in the Platinum Theater was painfully loud. Altogether, a pleasant and enjoyable cruise with only a few minor issues that could be improved upon. Read Less
Sail Date December 2019
Hello all, This is our first cruise on Royal Caribbean in 10+ years, opting for NCL recently. The Galveston terminal was old but simple to get through. Arrived at 11:45 and on the ship in an hour. We are just "gold" level ... Read More
Hello all, This is our first cruise on Royal Caribbean in 10+ years, opting for NCL recently. The Galveston terminal was old but simple to get through. Arrived at 11:45 and on the ship in an hour. We are just "gold" level so we got directed to the "gold" line at the check in desk and people that were behind us that had no status was on board before us. Seems odd that a returning cruiser takes longer than someone without a status level. Overall we thought the ship was in good shape for being 10+ years old, lots of minor scuffs but no major significant damage. The worst part of the ship was the casino, it is way too smokey. We didn't spend any time in the casino, which is unusual. This was worse than the old downtown LV casinos in regards to smoke. We even avoided it as a walk through as much as possible. The food in the main dinning room was very good, the buffet was large and well stocked with a wide variety of foods. There are three dining rooms, and we selected my time dinning so we ate on the floor 3. The dinning rooms on 4 and 5 were for scheduled dinning at 5:30 and 7:45 ( I think those were the seating times). On the 3rd floor dinning room, you can make reservations or just show up for a table and wait. The first night, embarkation night, was a long wait even for our reservation at 5:45 PM. There were multiple nights that we didn't make our reservation time, but were seated within 15 minutes of arriving at the main dinning room on floor 3. We also liked the table signs with the table number and names of the two wait staff for that table. You can request the same table when arriving. If you don't want a large table, there are multiple 2 and 4 person tables, but please note the separation between tables could be less than a foot. You will be close to other tables. I am sure this is the case on all ships and cruise lines, but if you have a large group of people and wish to have a different meal other than whats on the menu just request at the beginning of the cruise and the chefs will try to accommodate you. This may be the case with small groups also, but there was a Indian family and they had a traditional family style dinner. The app is awesome, it is much better than NCL with a daily planner, multiple filter options and ability to make reservations. The app stays on ship time which is very helpful. Although we did find a few things that was removed from the app. Keep refreshing the app as they do add stuff depending on the cruise. The Art auction was fun as always, we collected a piece and missed out on a few. The bars and bartenders were very nice and not busy at all. The poolside wait staff seemed to take a while to get our drink and no one seems to understand what 'light ice" means. The Flowrider was fun, and not too long of a wait. We only went on port days, so it wasn't too busy. I am sure sea days it will be busier. The instructors were very nice and supportive, so were the fellow riders. This cruise seemed to have more Senior Citizens on it than other cruises we were on. We weren't sure if it is the cruise line or the port of Galveston. Everyone was very nice, tough not to be on a cruise. If you don't want to hear bad renditions of Deep in the Heart of Texas, then don't cruise out of Galveston. The bingo was a joke, it is computer based. The computer system was having trouble programming the format of the games and took forever, twice running into dinner time. The one thing I did like is that they gave away a cruise for 2 people without restrictions such as cover all by a set number of bingo numbers being called. Sorrento's pizza was the best Pizza at "Sea" (please note, best at SEA) that we had. The promenade is very nice area compared to NCL atrium but I am told the larger ships on Royal are much nicer. I thought the location of the game shows were much better on Royal than NCL. Plus the Quest is the best interactive game show we have been to. Keep an open mind, and enjoy! We are off to NCL in February so will be interesting to see the difference. Read Less
Sail Date December 2019
Have sailed once before with RC on the Mariner and found it to be pretty great, but first-timers on this ship. The Good: Fantastic service from room attendant, dining staff and pretty much across the board, with the glaring exception ... Read More
Have sailed once before with RC on the Mariner and found it to be pretty great, but first-timers on this ship. The Good: Fantastic service from room attendant, dining staff and pretty much across the board, with the glaring exception of guest services/admin. Ship is clean and well-maintained and some fun activities are on offer. "The Long Run" headline, Eagles tribute band were outstanding. Also Kudos to the ice show team. Sorrento's and Cafe Promenade were great. Morning stretch at the gym was also clutch. The Bad: Food overall was mediocre at best in the Windjammer and Rembrandt dining rooms. We were specifically disappointed in the lack of seafood and vegetarian options. One of the dining stewards told me I could get a veggie burger if I just simply queued up and asked the chef, which I did. When I asked, however, he just shook his head no. We looked forward all week with great anticipation to sushi/seafood night. While the sushi was pretty good and fresh, the shrimp and crab bar yielded tough shrimp and flavorless crab. How does a professionally trained chef not know that you need to boil shellfish in salt water? We've had far superior and perfectly prepared seafood at our local buffet in land-locked Calgary, To be fair, if you searched for fish during the week, you could probably find a dish or maybe two, but they were equally uninspiring. One saving grace was the delicious smoked salmon available in the mornings with all the fixins-yummy. Oh, and the fries were usually pretty darn good. We also never had the opportunity to try the Rembrandt for breakfast so it may have been good. One of the slides in she splash zone was broken for the entire cruise and the other seemed to be in very limited operation. We tried a few times to try it out, but the line-up was too long. On the last sea day, the Compass indicated that it would be open for much of the day. Well, we traipsed over a few times during the day and it was always closed, with no signage, no explanation and no apology. The most unpleasant experience for us was receiving a message through the tv that our credit card had been denied for our final bill. We had queued up the penultimate day so that we would not have to deal with any of this on our last sea day. We deleted the first message, presuming it was an error and then received another. So when we should have been lounging by the pool and enjoying some sun, we had to spend 45' in line only to learn that there was no problem with our credit card and that we were paid in full. Again, no explanation, no apology. Too bad we ended on such a sour note. So we will be saying "Bon Voyage" to RC henceforth. Read Less
Sail Date December 2019
My husband has to have an accessible ship and uses a motorized wheelchair. i am reviewing this because it is difficult to find reviews of the handicapped rooms and handicapped accessibility on ships. We had an inside room simply because ... Read More
My husband has to have an accessible ship and uses a motorized wheelchair. i am reviewing this because it is difficult to find reviews of the handicapped rooms and handicapped accessibility on ships. We had an inside room simply because all other classes were booked at the time we booked, so if you really have your heart set on a certain type of room and need an accessible room book early. Our inside room was very good and perhaps a little far away from the elevator but nice. Since we took a room overlooking the promenade, it could be a little noisy at times,going on late into the night. It did not bother us as we were not in our room that much, but if you want a quiet room do not book a promenade room. We found the ship and the room to be very accomodating. Our only problem was getting through the casino, since so many narrow spaces to get through on his wheelchair. The theatre and ice rink had accessible spaces for the handicapped. Many times other non handicapped people would take those spaces since they were at the back of theaters, and allowed for a "quick getaway" for those who wanted to leave the show early. I hope they will do something to make people aware of the fact that handicapped can not take the row seats and will save those for the wheelchair or handicapped equipped people. The restaurants and swimming areas and all other areas were completely accessible. We enjoyed our cruise and have been cruising quite a lot. We appreciated that they had lots of accessible cabins on this ship. Have been on some ships that only had 4 cabins on the entire ship for accessibles. Hope this helps. We loved this chip and must say it was one of the best accessibles we have been on. Read Less
Sail Date December 2019
This is only my second cruise, the first was over twenty years ago, and my wife's first. We chose a cruise because of the relatively low cost and the ports of call which included some of our favorite places; Cozumel, Jamaica, and ... Read More
This is only my second cruise, the first was over twenty years ago, and my wife's first. We chose a cruise because of the relatively low cost and the ports of call which included some of our favorite places; Cozumel, Jamaica, and Grand Cayman. We boarded the ship in Galveston and other than a hickup with our luggage (don't leave the port parking bus before you literally hand over every piece of luggage to the porter), we got in the meandering long line of people waiting to get checked aboard. The process was actually fairly quick and easy but there were over 3000 people trying to get on at approximately the same time. The check-in process probably took about an hour from starting in line until we got into our room. First of all, let me say the ship is absolutely beautiful. I had read several reviews stating the ship is older and starting to show wear. I think not being a regular cruiser, I have less expectation than those who cruise a lot. I looked it up, the Liberty of the Seas cost 800 million dollars to construct. There are some areas of the ship were you can see a little fraying around the edges, but the architecture, design, and decor were top notch. I wasn't expecting the ship to contain and display so many varied types of art. There are sculptures, paintings, photos, and metalwork every where you look and in some places you don't even see until the third or fourth day. The Royal Promenade is the main thoroughfare of through the center of the ship. There are shops, restaurants, bars, and people...so many people sometimes. We bought the three meal package to experience the finer dining restaurants on board. The food, for the most part was quite good. I found the main dining rooms food and ambiance more pleasant and less chaotic. The menus were not as extensive in the main dining rooms as compared to the overwhelming amount of food served in the Windjammer buffet but the food in the main dining rooms was tastier and served to you in a sit down environment with beautiful views. There was a smaller buffet at TMDR for every meal for those who like that. The Windjammer features literally hundreds of choices but my wife and I found the food beautiful to look at but often bland in flavor. We participated in three excursions; Beach Cooking at Cozumel (very, very fun). Hell, Sea Turtle, and Stingray Adventure in Grand Cayman (parts were awesome but entire thing felt rushed and very rude family nearly ruined the entire thing), and Blue Waters Beach excursion in Jamaica (Okay but felt pressured into tipping everyone on all inclusive). The thing I was reminded about excursions is, they are not an actual vacation to that place. They are a brief, sometimes very brief glimpse at the locale and attractions. If you don't like feeling rushed and want to spend some time to really explore, go on a vacation to one of these places, a cruise is not the proper venue for anything more than a taste. We went to the ice skating show which was lovely and featured talented skaters in beautiful costumes. We also went to the "hypnotist" which I tried to participate in but, apparently, I am not as easily influenced by the three minute hypnosis period. I thought the hypnotist was second rate and no one on stage was doing anything more than acting silly as most would forget their instructions or failed to act out in the way they were supposed to after the first or second time. It, like most shows on ship, was over quickly. So even if you don't like something, you aren't trapped there long. The art auction is another story... We also saw Saturday Night Fever which was really good. The dancing singing and staging were all high quality entertainment, equivalent to many touring Broadway shows I have seen locally. The crew of the Liberty were top notch. I have absolutely no complaints. If anything, I feel bad for them because of some behaviors and actions of a few of the ugly tourists who come on board. Bratty kids, inconsiderate slobs, and the melee restaurant hosts have to deal with at the early part of every meal, all with a smile on their face, makes these people saints in my mind. Our steward Linda was a kind, thoughtful, cheery woman from Jamaica who laughed and smiled even as she worked from before I got up until after I went to bed. These folks work hard to serve and it was my pleasure to tip her above and beyond the mandated gratuities. If you look at the pictures I took, the locations often looks deserted. I usually got up quite early and walked around the ship, taking in the sights and sounds without all the crowds. Cruisers tend to have a herd mentality and it only takes a day or so to figure out where and when the crowds congregate. This knowledge, properly utilized, allows those who desire it, relative solitude and silence. If you like lots of people and noise, there are plenty of options for that as well. We went early to most shows and never had a problem getting seats. No venue we attended was completely full. There is something to do every waking hour of every single day. One of the things we did one afternoon was attend the much ballyhooed art auction. It sounded fun and we were promised a glass of champagne and a free work of art just for attending the two hour event. Well...it stretched on and on and on for hours (over 3) and the glass of champagne and the 8x10 reproduction art on card stock was not worth sitting through the self described Indian George Clooney as he extolled the virtues of, yet another, piece of art by the painter of light, with over 20 million pieces in homes across the world, Thomas Kinkade! Or put together a group of paintings for which the literal starting bid was over $20,000. The people in attendance looked like they purchased most of their art at garage sales, although some surprised me and spent thousands on kitschy pieces. This was the only thing during the cruise that actually made me mad. I looked up pieces they were selling as the "auction" went along and nearly all could be purchased at much lower prices online and I don't think Looney Tunes characters are representative of fine art. This seemed like a timeshare sales event or a way to high pressure senior citizens into buying overpriced mass produced artwork, all the while convincing them it was worth much, much more than it was. It seemed at the end, they were trying to wear people out and force them to leave so they would have to give out as few 8x10 reproductions as possible, and it worked. The auction started with about 100 people and ended with maybe two dozen. I looked at my wife as hour three came and went and asked if she wanted to leave. She said, "No, at this point I am staying until the end just to spite them." And we did. You can now purchase my fine 8x10 reproduction, starting bid only $1500. Overall I really enjoyed the peace and rejuvenation a vacation offers and Royal Caribbean and their beautiful ship met and often exceeded my expectations for what a vacation should be. Cruises have a reputation for being lowbrow, loud, stressful, and gaudy. I found the Liberty of the Seas to occasionally be each of those things for short periods but, more often than not, restful, beautiful, peaceful, entertaining, and exotic. You just have to know where on the ship to look. Read Less
Sail Date December 2019
We chose this cruise because had not yet tried Liberty. We also wanted to try an interior room for first time to see if my claustrophobia would tolerate a room with no window or balcony. We did not care for the Promenade as it was too ... Read More
We chose this cruise because had not yet tried Liberty. We also wanted to try an interior room for first time to see if my claustrophobia would tolerate a room with no window or balcony. We did not care for the Promenade as it was too much like a shopping mall with merchandise on tables blocking walkway. Not shoppers. We also did not learn where could find drinking water until the fifth day of this cruise. Finally learned water is available on the Promenade deck in the rear areas of the Cafe Latitudes and Sorrento's. It would have been nice to have known this on first day of the cruise. They were experimenting different timing for production shows and evening entertainment on this cruise. Show times were not convenient for us (either too late or conflicted with dinner times), so we managed to see only 1 show during entire cruise. Read Less
Sail Date December 2019
Just got back from the 7 day cruise. Parked across the street in the inside garage. Got inside early around 11 am. On our passes it said that we can board starting 10:45 am. Started boarding after 12:30 pm because the ship apparently ... Read More
Just got back from the 7 day cruise. Parked across the street in the inside garage. Got inside early around 11 am. On our passes it said that we can board starting 10:45 am. Started boarding after 12:30 pm because the ship apparently didn't have clearance to board people.We were suppose to have 2 tween beds in a room plus a sofa bed. Entering the room and seeing upper bunk bed as the 3rd bed. Went to the customer service who explained to us that people who help you make reservation over the phone do not know anything about the room. I am confused, what is the point of me making reservation over the phone. Met a lady who was a part of group of 3, and they had the same problem. She had to climb every night on the bunk bed. Restaurant. Help me understand this. I went on several Carnival cruises. My time dining is for people who want to come at any time to eat dinner. Carnival has a designated restaurant for people like that. I thought Royal Caribbean does too. To my surprise our restaurant was for people with "My time dining" and also for people who made reservation before the cruise. So these people were seated first. First 2 days we spent 30-45 min waiting to be seated. On the third day they started taking people and asking them to go to a different restaurant on a different floor because they ran out of space. Their excuse was that this is a Thanksgiving cruise and they have a lot of large families. Parts of the Promenade deck 5 were constantly closed off by photographers. There are few glow bridges and pretty stairs, but they closed them every night to take pictures. Why are people spend thousand of dollars on the cruise, if they can not even use parts of the ship or take their own pictures or walk on the bridges. Guest relationship reps were very helpful, but overall total chaos. Entertainment: Family comedy show. What a joke. The guy was not funny at all and there was nothing for the "family". He was talking about movies that kids know nothing about, so do not call this a "family" show. A lot of people were leaving the show. Will tell you one useful thing. They do the key pass now. If you go to the Platinum theater, they always had a section reserved for people with "key pass". But so you know, these seats are not the best. They are to the side of the stage. So you will not sit in the middle. Why would you pay extra money for the "key pass" and not have the best seats? Read Less
Sail Date November 2019
This was our first cruise on Liberty, but to date we’ve been on 30+ cruises. Came to the port a little before 11:00 to make sure we could get in the nearby parking at Cruise Park with no issues. We had reserved the parking in advance ... Read More
This was our first cruise on Liberty, but to date we’ve been on 30+ cruises. Came to the port a little before 11:00 to make sure we could get in the nearby parking at Cruise Park with no issues. We had reserved the parking in advance (required) and they are only open on Sundays (https://www.webreserv.com/cruiseparktx). They do not offer shuttle service, so I was dropped at the port first with the luggage and my husband went to park. We were told that 11:00 -12:00 was the busiest time to arrive, but we were on the ship within 10 minutes. However, we would not be able to access our cabin until 1:00 pm. We went up to the Windjammer and had a leisurely lunch and had no problems with finding a free table. Our cabin was an inside one on Deck 8 with a window overlooking the Promenade. We were surprised at how spacious the room was as it included a window couch and a love seat. Lots of storage around the cabin behind the desk mirrors and those in the bathroom. The only thing lacking was hangers, which our cabin attendant quickly supplied. The cabin carpet and sofas looked a bit worn and the toilet had a constant gray ring around the bowl. The bathroom shower capsule is definitely one of the smallest we’ve ever seen on a cruise ship and it only including one all purpose soap dispenser as body wash, shampoo, and conditioner. However, our cabin attendant got us tubes of shampoo and condition when we made the request. This is one of the largest ships we’ve been on (yes, we know there are substantially larger ships). We usually cruise with passenger counts under 1500. Since Liberty has ship overviews on the walls throughout the decks it made it easy to know where you were going. We did not go to any of the specialty restaurants as we were content with the Windjammer and the MDR where we had “My Time” dining. Other than the first night we had no issues with getting a table for 2 except for the first night. The biggest problem here was getting food served hot. We actually sent two entrees back as they were barely lukewarm. They tried to get better but had mixed results. Best entrée was the Braised Short Ribs – that would rival the option on most fine dining establishments on land. We got to be friends with the sous chef and he was very accommodating to our wishes and suggestions. The knockout meal here was the last night’s seafood buffet with hot and cold offerings. I know they had other options, but those offerings were enough for me. The other surprise was the 6 foot beautifully decorated cake display that looked too beautiful to eat, but we did! Saw all the shows and enjoyed them. Liked one comedian more than the other – but that’s personal taste. Loved the aerial show in the main theater and the ice-skating show and will make time to see it again on our next cruise. Was not a fan of the Saturday Night show. The Casino was smoky as usual, so we hurried through it. At most it was about 40% full at any time. Enjoyed the shows along the promenade deck. Saw the first one from our cabin, but couldn’t hear it so the next ones we went down to the promenade. The ship’s singers and dances are energetic and give their all. Love the ship’s orchestra, too and enjoyed their one jazz show in the Star Lounge. Also enjoyed the “Finish the song line” at On Air. Surprised at how many would sing out the answers in the back, but wouldn’t come forward to sing. Only played one Bingo round as the least expensive play was $49. For $69 you could play on a tablet that would electronically automatically mark the numbers for you. Other bingo’s I’ve been to on other ships the caller made jokes along the way about the numbers, but here it was serious. Won a bingo shirt which I was told would provide me with one free bingo jackpot card – but it could only be used with a full purchase. The only excursion we did through the ship was Stingray City and Starfish cove tour. Started with a 10-minute bus ride to the boat. It took 40 minutes for our boat to get out to the sandbar, which we joined with about 60 others. Stayed there about 35 minutes and then rode another 10-15 minutes to a cove where we saw 5 starfish. We left the ship at 11:00 and returned at 4:00 – no snacks offered, just water. Swimming with the stingrays was fun, but I’d check out other options and reviews over choosing this one if I could do it again at another port. We did a few treatments in the spa and I have a copy of the current rate sheet if anyone would like to see it. Liked the treatment but we had to remind them of our diamond benefits as they tried to exclude them. However, that was easily remedied when I requested to speak with the spa supervisor. Had breakfast in the MDR on debarkation day with a limited menu and they were out of one or two items. A bit disappointing for the final meal. However, debarkation was quick as can be. We enjoyed our cruise and have already booked the ship again. Read Less
Sail Date November 2019
My husband and I have cruised from Galveston many times. We decided to try the suite experience in a Grand Suite on the Liberty of the Seas. Beautiful cabin, great perks and super friendly crew members gave us a wonderful cruise. ... Read More
My husband and I have cruised from Galveston many times. We decided to try the suite experience in a Grand Suite on the Liberty of the Seas. Beautiful cabin, great perks and super friendly crew members gave us a wonderful cruise. Nadja was our Concierge, and she took care of everything and everybody. The Suite Club was beautiful with great appetizers and drinks every night. Great views, also! The elevators are busy, but we discovered that if you go up the front elevators, they are usually available. Then walk to the back of the ship to the Windjammer. Hand sanitizing stations are everywhere now. In the Windjammer, flatware is not rolled up in napkins any more. You select your fork, knife, spoon, and napkin. We enjoyed the themed meals in the Windjammer - Italian night, Caribbean night, Mixed Grill, Tex-Mex, Mongolian Night, Taco Bar, Special Tex Burger, etc., certainly you can choose a variety of quality food every day. The crew offered beverage refills and cleared tables quickly. We had My Time dining and were well taken care of by Ryann, Catalino, and Head Waiter Mary. The delicious food was hot and well presented. Every crew member we encountered on this cruise was pleasant and helpful. The ship is beautiful. Our suite was very big and well furnished. Tons of closet and drawer space. Huge balcony! We highly recommend a cruise on the Liberty of the Seas Read Less
Sail Date November 2019
This was our 16th cruise. Obviously we love the experience. Yet this one didn't work too well for us. The ship is clean, well appointed, our balcony room was surprisingly large, and the ship offered great entertainment (though ... Read More
This was our 16th cruise. Obviously we love the experience. Yet this one didn't work too well for us. The ship is clean, well appointed, our balcony room was surprisingly large, and the ship offered great entertainment (though much of it was too late for us to attend--after 10pm). The three stage shows were outstanding. We enjoyed the rock climbing wall, the basketball/soccer court, shuffle board, ping pong and water park. BUT, I was injured at the bottom of the large drop of the water slide when my pelvis was slammed into the low-point. It disabled me for several hours. It was of great concern that though I couldn't walk, the lifeguards and security could not help me with more than a wheel chair to rest in and a ziploc bag of ice. Though medical was called they never came to help me so after waiting 45 minutes I gingerly made my way back to my room where I spent the rest of the day and night with an ice-pack. There was no follow up by the ship to see if I was okay. I can only assume they were reluctant to get involved because of potential liability. The injury limited my ability to walk and sit the rest of the cruise (and still does almost a week later). Compounding the issue is that the beds were the hardest we've experienced on a cruise ship (most are hard and somewhat uncomfortable). It left both me and my wife with back aches. Granted we're older (72 and 67) and our tolerance of discomfort is low. The food was plentiful and there were food dishes each day. Our wait staff in the dining room (Modesto and Kamlesh) were the best we've had on our cruises but our cabin service was just adequate and there was black mold growing in the lower edge of the vanity mirror. Embarkation went smoothly but disembarking was a circus in that there were serious delays, We had opted to remove our luggage ourselves and were scheduled for an 8am departure from deck 4. When we arrived at the designated point there was two lines trailing down the hallways with a mix of guests who were not just the "A group" but several others who said they had been called since the process had begun at 730 instead of 8am as advertised. None of the crew knew anything about why there were delays and from a dining room window we could see large lines disembarking from another exit further down on deck 4 (the privileged ones we must assume) they musk have known the secret handshake. Overall, this was the least comfortable of our several trips on Royal Caribbean but it did offer better entertainment. We don't plan to cruise with RC again preferring Holland America. Read Less
Sail Date November 2019
To make this easier, I LIKED EVERYTHING ABOUT THE CRUISE EXCEPT THESE FEW PICKY LITTLE THINGS. Everything else was fine. - Times on the water slide and wave rider were very limited. These features are prominent in their promotions, ... Read More
To make this easier, I LIKED EVERYTHING ABOUT THE CRUISE EXCEPT THESE FEW PICKY LITTLE THINGS. Everything else was fine. - Times on the water slide and wave rider were very limited. These features are prominent in their promotions, but closed more hours than they are open. - $7.95 + gratuity charge for most items I would have ordered from room service. Hence, I didn't use room service. - On debarkation day, we had requested a wheelchair for my 93 year old father in law. We were told to come to The Bolero between 9 and 10 am. We came at 9:15 am. It was crowded with LOTS of people who were waiting for wheelchair assistance. After 20 minutes, my father in law decided he would rather walk than wait any longer with no communications from ship staff. He used his walker and walked. We proceeded very slowly off the ship and into the terminal. We passed the elevator and the fellow guarding it just watched us pass. I looked back and saw him wave in a wheelchair. Had we known the elevator was available, we would have stopped and pleaded our case to use it. Father in law never even saw it. We didn't know until we were 50 feet past and I saw him waving in the wheelchair. We ultimately made it down the series of ramps into the terminal building and out onto the street to meet our shuttle, but it would have been much easier if we could have used the elevator. THESE ARE THE THINGS I ESPECIALLY LIKED ON THIS CRUISE: -The free coffee was very good, everywhere we had coffee. - We were always able to find a table in the buffet. This is a BIG DEAL with a party of 6. We almost always eat together on a cruise. Finding a table on most ships is a problem. We especially appreciated this luxury on Liberty of the Seas. Overall, we enjoyed the cruise. Read Less
Sail Date November 2019
We chose to do our family cruise out of Galveston because that’s the port my Mom lives closest to. We chose RCCL because my brother wanted to do the FlowRider (!). Ha! And we’ve been on “Liberty” once before, and enjoyed it. ... Read More
We chose to do our family cruise out of Galveston because that’s the port my Mom lives closest to. We chose RCCL because my brother wanted to do the FlowRider (!). Ha! And we’ve been on “Liberty” once before, and enjoyed it. Being a party of 12 people, split up into 3 staterooms, it got a little confusing during the embarkation process. One lady sent some of us one direction, then a different lady sent some of us into a whole different line on the other side of the desks. But we all met back up once we got checked in. The ship is clean and very nice. Not too big - not too small. Our favorite places to hang out & meet up w/family were Cafe Promenade during the day and the Buffet tables in the very back at breakfast. Food was overall very satisfying. Lots of choices for breakfast. I especially liked the fried rice and link sausage. At lunch i would try whatever was at the Jade area, like curry chicken or pork. Yum! —We had late seating at the MDR for dinner at a big table for all 12 of us. The waiters were the BEST thing about going to dinner every night. They were awesome!! The head waiter who was very busy with other tables came by every night to check on us and even brought us special foods that the kitchen had. He offered us a good deal ($) if we wanted to take the “Behind the Scenes” Tour of the kitchen, which included a nice brunch with unlimited mimosas. I will compliment the chefs on their new dark chocolate cookie dessert at dinner. It is similar to Carnival’s Warm chocolate melting cake, just a different texture. I LOVED it!! I had signed up 8 of our party to go to Sabor on a sea day for the Guacamole class / lunch that includes Margaritas. They loved it. Of course the FlowRider was a reason we chose this cruise, so my brother and son spent a lot of time back there. The rest of if enjoyed the water slide (when it was open) with the double tube! Fun stuff! There were lots of fun activities like trivia, guess the tune, and a parade along the Promenade. There was a “fair” with games one day. Go early for a good seat at the ice skating show. It’s great! Overall, a great vacation! Disembarking is very organized. No long lines. Read Less
Sail Date November 2019
We were a group of 4 friends who flew over from the UK to sail on the Liberty departing on the 10th November from Galveston, looking for some winter warmth and sunshine and a lot of fun. My partner and I had sailed with RC before, however ... Read More
We were a group of 4 friends who flew over from the UK to sail on the Liberty departing on the 10th November from Galveston, looking for some winter warmth and sunshine and a lot of fun. My partner and I had sailed with RC before, however for our friends, who have sailed on other cruise lines before, this was the first time on RC. What has prompted me to write this review is the OUTSTANDING service we had on this ship. As written in other reviews, yes the ship is older than the newer generation ships and parts of it are looking dated, however it was kept immaculately clean, it is a well designed and easy to navigate ship and the entertainment and activities on offer are numerous and generally very good. Food in the buffet and main dining room was excellent and the drinks served were absolutely fine. No problem at all getting a sun lounger even on sea days, great pools, well equipped gym and the waterslides were great - we really loved the tidal wave! Most of the other passengers were friendly and fun and we had a great time and lots of laughs with the many people we met. We came looking for fun and this cruise certainly delivered on that! Now back to the service. Everywhere we went the bar staff, drinks servers, "washy washy" staff (on entering the buffet) were efficient, friendly and fun - laughing, dancing and enjoying themselves. Well done Royal Caribbean for I have been on many cruises where the staff seem to be reprimanded for spending time talking to passengers or engaging with them in a fun or cheeky way. Happy staff who also provide excellent service is what most people want when they go on their hard-earned holiday (sorry, vacation!!!) Drinks service was swift at the buffet and in the Rembrandt MDR our waiter Casroy was like a magician - our favourite drinks just appeared as soon as we sat down and we didn't even have to ask for refills. He and his colleague Oliver were so friendly and attentive 10 out of 10 wouldn't be a high enough score! The head waiter too, Alvaro from Chile, was amazing and provided excellent service and attention. He clocked that one of our group was vegetarian and every night he brought something special to the table for her (and us) to try. Nice touch. Lots of good humour as well. During the day too by the pool, either at the pool or sky bar service was quick and with a smile and a joke, lots of great banter with the staff. We often didn't even have to go to the bar as service around the pool was excellent. Claudia, from Mexico, seemed to anticipate whenever we needed a drink - she was great and again service was outstanding! The only small criticism that 3 of our group had (the 4th is a smoker) is the smoking policy in the casino. We normally all enjoy spending a lot of time (and money) at the tables and slots however on this cruise our time spent in the casino was always cut short because of the amount of smoke and smell. Perhaps they could alleviate this by having one end or half of the casino smoke free - tables are duplicated anyway and there are plenty of slots? For my part, preferably ban smoking altogether in the casino (it is on deck 4 where smokers can go outside and smoke anyway) - it would be interesting then to see if more, or indeed, fewer people would play at the tables or slots. This did not impact on the enjoyment we had on this cruise as we had so much fun elsewhere. We would like to thank all the staff on board for making this cruise so much fun for us and I hope the management of RC relay these comments to them. Read Less
Sail Date November 2019
How do I start with this the first Royal Caribbean’s Cruise we have been on since a great trip from Barcelona to Fort Lauderdale in the Fall of 2007? Fluctuating? Annoying? Pleasant Service? Discount airline-style “nickel dime-ing” ... Read More
How do I start with this the first Royal Caribbean’s Cruise we have been on since a great trip from Barcelona to Fort Lauderdale in the Fall of 2007? Fluctuating? Annoying? Pleasant Service? Discount airline-style “nickel dime-ing” one to death? Great Cabin? Decent food? Rude dinning room managers? All of the above. We decided to take this cruise out of Galveston on a whim. Needing to be in Austin on the 10th for a meeting, the schedule was perfect. Having settle on Holland America and Princess Cruise Lines as our go to ships, we were nervous. But, off we went anyway. 1. Boarding: After so many years in the business, one would expect RCL to know how to handle a crowd. They don’t! The processing, carding and boarding was laborious, time wasting and down right irritating. 2. Cabin: Finding our Cabin, 6376, Starboard-side toward the stern, was relatively easy. We were pleasantly surprised by its layout, spaciousness, and balcony. A little threadbare, it no the less was good. Ample storage, drawers and closet. 3. Casino: We went to the Casino on the first night, a major attraction for my Wife. We discovered shortly after arriving at the Cashier Window that RCL and their casino operator had tacked on a 5% add on fee if you utilized your Cruise Card attached to your Credit Card for payment. So, a $100.00 start up limit was actually $95.00 after the operator and RCL took their 5%. Ridiculous. 4. Crowding: Half of the Windjammer Buffet was closed down at night to facilitate a Specialty Restaurant. Really? 5. Atmosphere: Every thing on this Cruise appeared the normal Cruise-related orientation until you reviewed the stupid little things they do. The air conditioning is poorly managed and the thermostat in the Cabin is unresponsive. You take a comforter out from under the bed for additional warmth and the room steward gets upset because “it is for the use of future cruisers.” Again, Really? 6. Service: In the Windjammer Buffet, the busboys are removing yourself dishes and silverware before you have even finished eating. Crazy! 7. Spa: Want to use the Thermal Pools in the Spa. Nope. Don’t have one. All in all, we enjoyed being back at sea. We enjoyed the decent food. And we enjoyed the everyday folks who looked after us. But man, Royal Caribbean, you need to get your customer service act together. And soon. Norwegian, Holland America, Princess and Cunard are leaving you in their dust in the customer service area and one day loyalty to a brand will be important again. Just ask General Electric and General Motors. Read Less
Sail Date November 2019
Diamond Plus with Royal - positive in the past. The food was inconsistent, the ship is tired and should be refurbished in 2020 instead of 2021. The entertainment was hit and miss. Company cannot accomodate all the Crown & Anchor ... Read More
Diamond Plus with Royal - positive in the past. The food was inconsistent, the ship is tired and should be refurbished in 2020 instead of 2021. The entertainment was hit and miss. Company cannot accomodate all the Crown & Anchor guests - they designed the progam they should be able to handle the results. We had just gotten off the Norwegian Joy 3 days prior and it was fantastic. The ship is beautiful and the food choices and quality was great. Royal is dumbing down and we are not going to schedule any more cruises beyond what we already have on the books with Royal. If things have not improved by the end of our last 2020 Royal cruise we will look to another cruise line. The Hotel Director ignored our concerns - she did not address us directly but sent Kenneth. The Food and Beverage Manager, Kenneth, was great but he cannot design the menu and prepare the food himself. We were not important enough to warrant a personal nod from her. The Diamond Lounge cannot handle the Crown & Anchor people - too many people and they would not move expand to the Star Lounge - private events were more $$$$ important. Overall, we were on the ship for 2 weeks and do not plan on returning. We had a wonderful cabin steward, MJ, the Diamond Lounge concierge was great, Agnelo, bartender was wonderful. On the Norwegian you did not pass a crew member or officer without receiving a smile or hello - the crew on the Liberty ignored you. Read Less
Sail Date November 2019
Background: We are a family of 4 from Edmonton, Alberta. This was our children's first cruise (they are 10 year old twins). I've been on about 5 other cruises, as a guest, my husband 1 other. We are past crew members (12+ ... Read More
Background: We are a family of 4 from Edmonton, Alberta. This was our children's first cruise (they are 10 year old twins). I've been on about 5 other cruises, as a guest, my husband 1 other. We are past crew members (12+ years ago) so our perspective on the cruise may be a little different than others. We chose this cruise because I had flight credits with an airline and wanted a somewhat lateral cost and the flight from Edmonton to Houston didn't cost us more than the change fee. I picked the Liberty because I wanted a decent price on a larger ship, to some ports I had not yet been to (Roatan and Costa Maya). I took advantage of the kids sail free and a few other promos. With the CAD dollar exchange I still got a great deal on an aft spacious balcony cabin. Hotel: We flew in to Houston Bush airport on the Friday prior to sailing with the intent of relaxing at the hotel the Saturday (we are sabbath keepers so didn't want to travel on the Saturday). I picked the Hampton Inn & Suites Houston-Bush Intercontinental Aprt because I could get a decent corporate rate through my company. The hotel looks like it was recently renovated, but the decor is unfortunate in the rooms (they will regret this in about 5 years lol). It had about everything we could need though, except the AC stopped working the second night and it got really hot, plus I was irritated with the tiny bitty ants that I found in the bathroom. The location is convenient to the hotel (airplanes flying overhead though), and is only a block and a half up the street from a few fast few restaurants (Papa Tony's kitchen is a must try for anyone who doesn't eat pork, all their pizza toppings are pork free... this was heaven to me, as in Canada it's almost impossible to find beef pepperoni!), a liquor store (bottles of wine to bring on board), and convenience stores to pick up something you might need (i needed cold medicine). Despite the good price, and excellent warm chocolate chip cookies upon arriving, I don't think I'd recommend this hotel, unless you're on a budget. Embarkation: Wow what a difference so many years makes. All the "internet of things" with apps and "pre" everything made embarkation a breeze. We were there by 1030, checked in with no line at that point (super efficient!) and had to wait in the holding room for about 30 minutes until we could board. On board by 1115 or so. We decided to give Windjammer a try despite the crowds for lunch. Rooms were ready by 115pm. We even found our luggage in the hallway to be delivered no later than 3pm, before the muster drill! Ship: Liberty is clean, she's been refurbished in some areas, and is a lovely ship. I can't quite figure out why they didn't invest in some of the cheaper upgrades to make the ship seem less tired though. Yes, there are new revenue and fun generating features, but would it be too hard to replace tired/worn looking toilet seats throughout the ship and carpets in the cabins? Or to change the chipped mirrors and leaky shower heads? It's these details that people notice. It didn't affect our level of fun or anything lol, but it was noticeable! The freedom class was released just after I quit ships (I worked the Voyager classes). Navigating the ship was super easy as we were familiar with the layout and it's only slightly different than the smaller ones. For us, though, it was funny to have to take all the passenger ways and not take the crew shortcuts! LOL. Waiting for the elevators was typically annoying. The kids would race up the stairs from 1-10, and wait for us to take the elevator..... The large areas for smoking certainly affected how often I traveled on the Port side of the ship, that's for sure! Cabin: I chose 1700 which is on the fully aft of deck 10. It is spacious like a Junior Suite, but has a support pole in the room that obstructs the view of the tv from one side of the bed ( no biggie, there wasn't anything to watch anyway lol). The balcony is HUGE (enough room for 2 chairs, 2 loungers and 2 tables) with a section sheltered from the sun/wind. This sheltered area was PERFECT for using our towel clips to hang things up to dry. Lots of things. The bed was blissful to sleep in, but I love harder beds. Best nights sleep in a long time! The room is directly under the Windjammer.... but we never heard a thing. The carpets were worn, with some old stains, and pilled. The decor is the old decor from the original take out. It missed the refurbishment, obviously..... Chipped mirror in the bathroom, sticky drawers, a shower head that leaked and sprayed in different directions.... But the stateroom attendant Elizabeth kept everything as clean and tidy as ever. She was great. Oh, the room "cooler" doesn't keep anything cool per se.... It's a bit like using your camping cooler. I don't even think it was a plug in style... Ask for lots of ice and don't expect to keep things cold for long. Otherwise, the room had plenty of storage and the location was quiet, although quite the trek from the front of the ship! Dining: We did the My Time dining. I'm a traditionalist... but the set dining times are much different now than 10 plus years ago. It used to be 6 and 830. Now it's 515 for the early seating. That's just too early. My time dining was okay. We went only 4 nights. The service was really great. Friendly. But the food was often lukewarm, not a whole lot of flavor. We have some dietary restrictions, but the variety offered was good enough that we could navigate it without too much issue. We were not WOWed at all with the food though. The Windjammer had good variety and was plentiful. Food that contained pork was often labeled if it wasn't obvious. Bread items left under the warmer too long tended to be hard in spots. We only ate dinner there once. My kids said the hotdogs were "second to none" LOL. Sometimes it took a few minutes to find a seat on busy days, but we didn't have too much issue. The staff were friendly and helpful. Chops was wonderful. The food was fantastic and even my 10 year old kids loved it! It was special for them. Plus their behaviour was complimented by some other guests it made them feel really good! Giovannis: In all fairness, I didn't read the menu before booking, I just expected that pasta options would be available. And while there were, our dietary restrictions (no pork or any shellfish) prevented us from having much to pick from. The service was great and the dessert was awesome. But we could have saved our money on this option and just gone to the main dining room. Johnny Rockets: This was my biggest disappointment. I love JR. I loved it as a crew member. I was looking forward to bringing my kids, which I did. By the 7.95 charge per table of yesteryear has been replaced by an almost $12 per person charge, with no kids fee. Add in the separate charge for the coveted milkshakes, and I was gobsmacked at the pricing that deters people from using this venue! It was half empty on a sea day lunch! That is an astronomical increase from previous years! Additionally, I was told that my Refreshment package includes the JR milkshakes..... but that's only if you pay the $12 charge to sit down. You can't order to go and it be included! If you want it to go, you have to pay the milkshake charge. Halloween: This was the halloween cruise. We don't celebrate so there wasn't much for us to do that evening as all events and functions seemed to be geared towards that. But the pool deck was deserted! So we had fun there that night. Entertainment: The welcome aboard show was nice. We liked the clean comedy that night. My husband saw the late night comedy with the same guy, and felt that it was less funny, just crude. ENCORE ice show: this was really well done. Pretty high energy and engaging all the way through. Saturday Night Fever: Over the years of working ships, my husband and I have seen LOTS of production shows. Lots! Multiple times. I'm not sure about this direction of using more "Broadway style" plays as choice entertainment now, however. The acting was decent, I guess. The dancing and singing was skilled. But the actual script and story telling.....? BORING. We were not impressed... it was "blah". Headliner: We saw the variety performer from Vegas. This was like a street performer/comedy show. There wasn't much to this, but we LOVED it! We went to the later show, due to meal times, so my kids were too tired to see it, which was unfortunate, but we were thoroughly entertained! Headliner Comedian: It was labeled "family friendly". LOL. well, if a show of endless poop jokes is considered "family friendly".... okay.... My 10 year olds thought it was hilarious... me, not so much LOL In the Air: This was an aerial acrobatic style production show. More musical-based and the visuals were very well done. It was obvious they were using dancers for this, and not people highly skilled in it as the maneuvers were not particularly difficult. There was two parts where they had a latin dancing couple that was amazing! and another duo doing the aerial performance that you know they've been training their lives doing this! We enjoyed this show much more than the SNF. Pool side movies: most of the early ones for kids got bumped for the World Series and other sports.... Adventure Ocean: There was only 398 kids on this cruise. Mine are 10 (almost 11), which would put them in the higher part of Voyagers age group. But because there was so few kids, they combined the Voyagers and the Explorers so they could get the numbers needed to do certain activities. My kids didn't like this, regretfully. (They are at the age where they are super conscious of what they call "baby" stuff). They are too old to be grouped with 6 year olds. They need to have different options for activities when the numbers are low that can be done with the smaller groups. Also, if video games are available for older kids, then they should have this option for the younger groups, if the parents permit. Arcade: I purchased arcade credits prior to the cruise for each of my kids. Once we figured out how to use them, we noticed that very high cost of the games. 2.50-3 bucks a game! For less than 30 seconds of play! I understand that the arcade is a revenue generating attraction, but the arcade was pretty well empty almost the entire cruise. If their per game cost came down to less than a dollar, that place would be really busy! Even my 10 year old thought it was a complete rip off. Pool: Due to the lower kid numbers we never seemed to have an issue finding a pool chair on a sea day. RCCL now employs lifeguards... this is a nice addition! The pool area seemed to always be clean, and never too crowded. I appreciated the life jackets for the kids too. Bar Service: This is one of my more annoyed observations about RCCL in general, not this ship in particular. Ever since the drink packages were implemented, floor coverage for bar service sucks. In days gone by servers used to be hawking drinks all over the place. Now you have to go approach the bar, usually 3 people deep and around people seated there, to ask for a drink (even for a coke refill). After paying for a drink package, they don't seem to want it too convenient to get one, and you can't get one for you and your spouse without both cards. Mixed drinks also tend to be rather weak. I'm not a fan of the drink package option since it's affected the service coverage goals of the bar department. The incentive for service and "sales" isn't there anymore, since they already have your money. I'd rather say "no thank you" to plentiful servers selling drinks than deal with the lack of general service when I actually WANT a drink! Ports: All of our excursions were booked through 3rd party vendors. Roatan, Honduras: we booked the Monkey Snorkeling excursion for $55 pp directly through the Daniel Johnson Monkey and Sloth Park website. Cash paid when we got there. We met our driver directly outside the security gate. Jeff was our driver for the day in a comfortable SUV with air conditioning, in good working order. He took us to the park, with a ton of information about the island. He waited until after our tour and snorkeling was done to take us back. When we got the park, we had another guide have us hold sloths (it was so cute and made my daughter's day!), get in the monkey cages to have them jump all over us, then we got to hold the different parrots! so much fun. After, we were shown to the snorkeling group. They fitted us with good equipment. Other than me, my family doesn't swim, nor have snorkeled. The operators were very helpful and even though my husband and son decided not to snorkel after some false starts, my daughter was game. She couldn't figure out the breathing, so the guide had her hold onto a life ring and just told her to hold her breath and use the mask to look down occasionally. He proceeded to tug her around the entire reef with the group so she could see what I was able to see. I can't recommend these guys enough! The snorkeling was AMAZING. We saw tons of tropical fish, all sorts and colours, a bunch of huge lobsters and even got to hold a white sea urchin! After snorkeling at this spot they offered to take us back or do another spot. We elected to go back, and the others went on to the next spot. Our driver said we had a lot of time so offered to take us to the Chocolate factory, which made my son's visit! Doing this tour provided economy and more variety than other tours out there. I HIGHLY recommend them. Costa Maya: we booked an all inclusive beach break at Barefoot Beach. I would say this was a 50/50 win/loss. The beach was crowded. We got four loungers in the shade. Lunch was included and was nice, along with the free drinks. They provided snorkel gear. There wasn't anything to see, but the calm water allowed my family the chance to learn how to snorkel, which is worth its weight. There is only one shower inside, and the ladies bathrooms have no toilet seats or wash basins to wash hands. There were a LOT of passing vendors. My husband got asked if he wanted to buy cigars no less than 8 times LOL. He still bought some, but also paid an extra $15 duty when the cruise ended. We did purchase some things, to support the community more than anything. Regardless, it was worth the cost and we enjoyed our day. Oh! the Costa Maya port shopping area is huge! Tons of shopping and a bar or something with a pool right in the center. It takes forever to walk from the taxis to the ship, so plan accordingly! Cozumel: I've been to Cozumel so many times. I booked a pass to Chankanaab that included shaded palapa, snorkeling gear, and buffet lunch with drinks. We just had to take a taxi ($12 each way). There were many ships in port, the taxi line up was long in the baking sun. Bring a hat and water! When we got there, we were given a coupon for the lunch and the snorkeling gear. The hut with the gear had decent equipment and even had a guide offered (for tip, no problem) to show us where to snorkel. He tugged my non-swimming floating family around to see the sights now that they knew how to snorkel, and it was great! the fish were everywhere and really used to the people. They would swim right up! we spent a few hours there, had a really nice lunch with a few drinks and enjoyed the day. We were back to the ship by 3pm, enough time for a short nap. Disembarkation: We had a REALLY late flight that day. So we dawdled. We sent down all of our luggage except a few backpacks, the night before. We were out of the room by 730am and went for breakfast in the dining room for our last leisurely meal. Menu ordering only, no buffet. After that we took a last stroll along the deserted pool deck, then slowly made our way to Studio B where we waited until our number was called. Made our way with our group at about 945ish to immigration... Super easy! even for a Canadian. I was like, "that's it?" LOL. My husband had to go to customs to declare the cigars and alcohol he bought... then regretted having bought them. $20 for the cigars, $15 in duty. LOL. beware of that. Would have really appreciated an available excursion/tour that would handle luggage, show us the town, then drop us off at the airport.... but this doesn't seem to be an option anymore, sadly. Lyft: Though this has nothing to do with RCCL or the cruise, transportation from Galveston to the airports (especially Bush) is a topic of conversation. I chose to venture out of my comfort zone and gave Lyft a try, based on recommendations from others on Cruise Critic. From close to the hotel to the port it cost us about 63USD for four of us in a basic lyft. Lyft doesn't state what amount of luggage you can have, and for the first two drivers this wasn't an issue. From the hotel the port on embarkation day, we had a great driver that told us all about Houston, had a clean, new car (SUV) and I had utmost confidence in his driving. When we disembarked, we thought to take a Lyft to the airport and check in our luggage early then venture off to visit a friend. We had a total of 1 large luggage and four carry on size pieces. The pick up at the port was driving a sedan. No problem with the luggage. It was an enjoyable ride, with good conversation, and I felt safe in the car. But our airline Westjet was closed until 3pm (oops) so we could not check in our luggage.... disappointing. Oh well. We decided to call another Lyft and have it take us to one of my husband's friend's places to hang out for a few hours. This driver was a jerk. First, he didn't read/listen to directions on where to pick up (we told him we were on the departures level), so he couldn't find us, then proceeded to imply the correction of pick up locations was "burning more gas". The car was a smallish SUV, and he complained about the amount of luggage (too much, we should have hired an XL at twice the price apparently) but there was more than enough room. And drive was miserable. I was almost sea sick by the end. It was in disrepair, with an engine light on, and did a 45 minute drive on what I could see what less than a quarter tank of gas. And he kept implying I should tip him extra for taking one extra luggage. So! word to the wise.... Lyft can be great! but sometimes you get a jerk. I will be reviewing them later on their site. Overall: We had a great vacation! My kids really liked cruising. We are booked on the Harmony in Dec of next year and hope to enjoy that one even more! I hope this review doesn't sound too pessimistic. I love optimistic cruise reviews when getting hyped up, but I also like to provide constructive, realistic feedback as well. I want this to be helpful in managing expectations to avoid undue disappointment for others. We did not leave disappointed in much that's for sure! Read Less
Sail Date October 2019
Port Location, Past Guest Recommendation, Family. I expected penthouse quality and got outhouse. Carpets throughout ship were worse than dirty!!! On board restaurants - very limited. Dining room breakfast service took almost to NOON to ... Read More
Port Location, Past Guest Recommendation, Family. I expected penthouse quality and got outhouse. Carpets throughout ship were worse than dirty!!! On board restaurants - very limited. Dining room breakfast service took almost to NOON to be served. Dining room and buffet opened LATE. Service in Buffet area very lacking. BEST wait staff in early dining - Table 110 - Lazly and Casroy. Over the MOON!! Evening dining was the best experience on the ship. Good quality food served VERY early 5:30! A later timing 6:15 - 6:30 would be better timing for evening service. Room service was available but not offered by ship staff. Do not know if extra cost or timing or what was offered. I would not choose RC again. Princess and Carnival ships and personnel OUTSHINE this ship tremendously. Embarkation was very smooth. Disembarkation was a DRAG and it did not have to be...folks were leaving before 7 A.M. Shore personnel seemed very OLD and RUDE. No vision and no desire to help. Guest services was very good, friendly and GOT IT DONE. Read Less
Sail Date October 2019
This was our fourth Royal Caribbean Cruise and our first on Liberty and the first time sailing out of Galveston. Liberty has a great layout. The sports court, climbing wall, water slides and Flow Rider are in same location of the ship. ... Read More
This was our fourth Royal Caribbean Cruise and our first on Liberty and the first time sailing out of Galveston. Liberty has a great layout. The sports court, climbing wall, water slides and Flow Rider are in same location of the ship. This is where our kids spent a lot of time so it was convenient to have them all together. The pools and hot tubs were nice but very crowded on at sea days. I only spent a little time in the adults only Solarium it was attractive and had great bartenders. The evening shows we went to were okay but not quite the caliber of the bigger RC ships. The ice show was very good. We did enjoy the adults only game show Crazy quest but it is definitely an over 18 show. We did not go to Saturday Night Fever. My younger son really enjoyed the cupcake decorating class. My older son enjoyed the teen zone and the Flowrider the most. The cons of this cruise: the ship is showing a little wear and tear with it’s furnishings and carpet. The Windjammer buffet seemed to have shorter hours than other ships we’ve been on resulting in long lines at Sorento’s the pizza place. This was especially noticeable on port days when hungry people were coming back from the excursions. We did have a great time the Fury Catamaran excursion in Cozumel. The snorkeling was decent and the private beach area was great. All the activities at the beach were included. The drinks soda, margaritas and beer were included. Food was extra but we had the morning excursion time so we didn’t eat anything. The crew was great and made sure everyone was safe and had a good time. In Grand Cayman we went on the Stingray City and Starfish sanctuary excursion. Stingray City was great the stingrays sail right around you and you can feed them if you want. The starfish sanctuary was a disappointment. Not that many starfish and there were a lot of jellyfish so we got back in the boat after a few minutes. It’s also a very long boat ride. I would recommend finding a Stingray City excursion without the Starfish Sanctuary to go on. We stayed on the ship for The Falmouth, Jamaica port day. We’ve been there before and don’t really care for Jamaica. We probably won’t sail out of Galveston again since we can fly to Florida more easily but this is a great port option for Texans and other western states. We did have a disappointing problem with disembarkation. We settled our account early in the morning but then when it was time to get off the ship they said we still owed and wouldn’t let us off. My husband had to go back to customer service and show them our receipts before they would let us off. Read Less
Sail Date October 2019
Liberty of the seas balcony stateroom 8304 Embarkation was slow. We arrived at our scheduled time and it took about 2.5 hours to get aboard. Room was spacious, needed a wipe down especially the bathroom. Bed was terrible and no ... Read More
Liberty of the seas balcony stateroom 8304 Embarkation was slow. We arrived at our scheduled time and it took about 2.5 hours to get aboard. Room was spacious, needed a wipe down especially the bathroom. Bed was terrible and no mattress toppers available. The room had a strong vibration the entire cruise. Others we talked to said they heard a stabilizer was out but not confirmed. The door to the balcony made a very loud noise when opening that we couldn't use it if one of us was sleeping. The room was quiet. Bar service varied. Most times It took about 10 minutes to get a drink or coffee. Drinks were strong and delicious. Pool area was always busy and crowded. We mostly stayed in the adult pool area. Pool was freshwater but we didn't go in as we seen how many people spilled their drinks and spit into the water. Smoking was allowed on the one side of the pool deck. Smell was terrible. I've read that most lines allow smoking on one side of the pool deck. I don't understand this as there are children all around. One cruise line we went on had smoking out of the public so it was great. The casino also was terrible for smoke and we had to avoid this deck altogether but could still smell it on the deck above. Main dining was typical. We had my time dining. Service was slow but comparable to other cruise lines we have tried. One night we waited over 45 minutes for our drinks so we just got up and left for the buffet. We did not do any specialty dining. Main buffet was good with a variety of foods. The staff was always friendly. We found we didn't have a lot of options for food after hours. Pizza and sandwiches were available but after two days was not what we wanted. Would be nice to have more after hour food available. Entertainment was enjoyable. The main theatre shows were good. We tried a few times to go to name that tune or trivia but the bar they held them in were so tiny there was never any room. You would think if an activity was so popular they would move it to a bigger venue. And don't even try to get a drink as it was impossible. Bring one with you. Overall we had a good time and would sail Royal Caribbean again. Read Less
Sail Date September 2019
Wanted to do a back to back cruise to compare Carnival to RCCL. My first ever RCCL sailing. I embarked with Royal on the 1st cruise. They wow'ed me! Embarkation was long and hot - but they had Royal employees standing outside ... Read More
Wanted to do a back to back cruise to compare Carnival to RCCL. My first ever RCCL sailing. I embarked with Royal on the 1st cruise. They wow'ed me! Embarkation was long and hot - but they had Royal employees standing outside handing us much-welcomed ice water to keep everyone cooled off and hydrated (unlike Carnival - they didn't care if the elderly dropped of heat stroke - we all went without water for hours in the blazing hot, swampy temperatures/high humidity). This was extremely telling for me. Overall, service was terrific - genuine smiles from happy, long term employees. Expedited service in MDR with no errors and delicious food. They obviously have not had the extreme cutbacks here that Carnival has. Even at the buffet, they had the thickest, most TENDER, generous steak kabobs (by far beating ANYTHING Carnival offers even at their MDR). Buffet & MDR employees were surprising and outstanding!! Another delicious surprise on Royal's buffet was the lobster, shrimp/seafood pizza - incredibly delicious!! No extra fees, no nickel and diming. Carnivals food tasted like cafeteria food by comparison and a decent steak will cost you at least $20 extra pp. Ship was walkable and not giagantic. Very pleased with activities and shows offered. Spent same amount in Royal casino as I did Carnivals. However, Royal gave me 2 FREE ocean view cruises WITH free casino drinks. Sent champagne one night, wine another, strawberries and chocolate a 3rd night. Comped even my room service!! Carnival gave me ZERO for spending THE SAME AMOUNT OF MONEY in their casino (save for the free drinks). Royal, where have you been all my life? With Royals prices now in line with Carnivals, Royal beating them (by far) in every category - bye bye Carnival! Very comfortable cabin and great room steward. Beds were terrific. 2 steps above Carnivals. Booked port excursions on my own and they were lovely. Read Less
Sail Date September 2019
Liberty of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 3.5 3.9
Entertainment 3.5 4.1
Public Rooms 4.0 4.4
Fitness Recreation 4.5 4.3
Family 4.5 4.3
Shore Excursion 4.0 3.9
Enrichment 3.5 3.7
Service 3.5 4.3
Value For Money 4.0 3.9
Rates 4.0 4.1

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