My recent voyage aboard the Carnival Cruise Dream from April 6th to 14th was a rollercoaster of experiences, ranging from delightful surprises to disappointing letdowns.
Let's start with the positives. Among the sea of mediocrity, two stars shone brightly. Dewa, our room attendant, embodied excellence in customer service. His attention to detail and friendly demeanor made our stay memorable. ...
I want to give a huge thanks to Henry who was our server for dinner. He was so amazing. He entertained us while also serving us. He was such a blast of fun while we were on the cruise. I also want to give a huge thank you to Frankie the security guard. Frankie was absolutely amazing. I could tell that he loved his job and that he loved being there. He was amazing he took his job seriously and ...
All together my cruise was great. Our cabin steward Imade was excellent & very nice.
Every crew member I encountered was polite and helpful. Plenty of food choices; went to Fahrenheit 55 steak house, food & service was excellent. On dine in movie night, I'm going to suggest snow cones, to go along with that popcorn they're charging $4.00 for now.
The entertainment, was not lacking. Loved ...
We are regular Carnival cruisers having sailed on the Vista & Horizon (Vista Class), Magic (Dream Class) and the Spirit (Spirit Class). With this being a new ship for us, we were anticipating the usual excitement of exploring a different ship. I can say unequivocally the Breeze is the most underwhelming compared to the other ships we’ve sailed for a number of reasons.
This review is for our ...
We were very pleased with the cruise BUT we always get a balcony and right below our balcony was a whirlpool with a very bright light that shined into our room all night. We couldn't stand out on our balcony and enjoy the view because there were people in the whirlpool all day long, every day looking back at us! We felt very uncomfortable because we felt they thought we were staring at them. Phil ...
This was the worst cruise i have ever been on in 26 cruises. Every single service area has something wrong with it. The marketplace lido deck did not have working water machines. It was nothing bacon or regular sausage for days until the last day of the cruise. The guest services refuse to provide service and was very argumentative and did not want to provide service to platinum guests. The ...
From start to finish this was a subpar vacation for our kids. Way too crowded, buffet was not good & worse of all was that the service sucked. Trying to find a fun, charismatic bartender was not possible. We couldn't even try to throw out extra mobey for decent service. Pathetic! Then to top it off, post sailing we get a reimbursement check for an overcharge. Then 2 weeks post sailing we get ...
My steward was amazing, but I will never cruise again. I feel like we spent our entire vacation waiting in lines. Whether it be waiting for a drink, waiting for food, waiting to get off the ship, waiting for an elevator, waiting in line for our excursion, or waiting in a line to get back to the ship/ on the ship after an extremely short excursion… I feel that my money would have been better spent ...
I love the “Breeze” !!!!! This was my second cruise with them and I can find nothing wrong. My room steward was A1, the food good, entertainment so good. Lawrence (cruise director) makes your trip AWESOME!!!! I wish he could be on there every time I book. I can’t wait to my next cruise in October. There is always something to do and the beds make you sleep like a dream. I love to stay on the Lido ...
Carnival is obviously struggling to pay off its debt from the pandemic. I have never been on a cruise where there was so much disorganization, poor customer service, weary employees, ineffective systems, and general apathy.
The Carnival Hub app is not very good. It does not show OBC at the onset of a cruise. It does not automatically transfer casino credits to your account. It does not ...