"The basic summary is VERY POOR customer service and quality of service provided to the guests.
1. Boarding was shutdown right as we were getting to the security checkpoint with no explanation or communication..."Read More
RnB25
First Time Cruiser
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Age 50s
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1-10 of 31 Carnival Breeze Cruise Reviews for Romantic Cruises from Galveston
This was our first cruise for our family. Everything was going great up until the 3rd day. That night I woke up with stomach pains and was pretty much sick for the rest of trip. My family enjoyed it, but after about 5 days, we were ready to come home (especially sick me). Our room steward was amazing! He did a great job making sure our room was clean every day. The wait staff at the restaurants ...
This was our 8th cruise and our entire party was dissapointed with the “lack” of friendly service that we are use to with Carnival cruises lines.
Days before the cruise, we were contacted that the cruise was full and would we be interested in upgrading to a suite. This was exciting because we had always talked about we would like to upgrade someday-so here was our chance. So for a small fee-we ...
We had a balcony and inside room and compared to Norwegian, these were large. Old Tv and very slow service on the tv. The employees were very nice. The steak and seafood restaurant are to die for. Order the oysters at the seafood restaurant and the artwork desert. Very cool presentation. We traveled with 4 teenagers 15-17 and they were bored a large portion of the time. Not enough for them to do. ...
This was my second cruise (both Carnival), and after enjoying the first so much, I was greatly looking forward to being on an even bigger, newer ship. The experience, unfortunately, was pretty lackluster.
Embarkation and debarkation went smoothly--much more so than my last visit a few years ago, so I was happy with that. There was standing in long lines, yes, but the lines moved pretty quickly ...
We selected this cruise because it went out of Galveston and was during Spring Break. However after sailing on other ships was disappointed in the service. Long waits in the dining room, food passed over me to guest across me and even asked to pass a plate down to another guest. Also disappointed that there were not a lot of activities for teens to do other than hang out in the Teen Club and ...
Carnival Breeze
Embark from Galveston
7 day Western Caribbean itinerary
5 adults in our party, 3 cabins (balcony)
Cruise departure date: 12/10/2017
Please note that I am not normally a complainer. I am hoping that Carnival will read this review and improve their services. I have cruised with other cruise lines and had no cause to complain about the other cruises on those cruise ...
It has been approximately 15 years since we sailed with Carnival.
I signed up for this cruise to scuba dive in Grand Cayman and Cozumel. Cozumel was cancelled and replaced with a "Fun" day at sea. NOT !
We have been on 20+ cruises to date on Carnival, Princess, Celebrity, Oceania, Norwegian, Viking, and Holland America.
The overall observation with this Carnival cruise is that ...
Restaurants seems like a cafeteria, no linen on table. Once you were served you entrée, it was difficult to get the attention of a server to bring additional bread, butter or any other item you might need. Servers danced on tables during dinner. This was part of the "entertainment". On the Lido deck in the buffet the glasses were small plastic ones like a toddler would use on the and no servers ...
I called Carnival today with numerous complaint. FTTF lost our luggage , two rooms , We paid 250.00 to go to steak house in stinky , sweaty clothes and was miserable the first night. The Luminous Ruins excursion should have been cancelled , endangered my family members lives due to heavy thunderstorms, they can't predict the weather but to make my daughter and grandson stand in pouring rain for 45 ...
Went on the cruise with my daughter and granddaughters. The food was good, the melting chocolate gets a 10. All the staff we had were great. One of the things that I had a problem with was outside at one of the bars. There was a man smoking and we asked three different waiters to tell him it was a no smoking area. After smoke in our face and not one waiter went over to him, my daughter told the ...
