Carnival is obviously struggling to pay off its debt from the pandemic. I have never been on a cruise where there was so much disorganization, poor customer service, weary employees, ineffective systems, and general apathy.
The Carnival Hub app is not very good. It does not show OBC at the onset of a cruise. It does not automatically transfer casino credits to your account. It does not ...
As Latitude Sapphire, I’ve been on a cruise or two…almost 200 nights on NCL. I was excited to experience the Prima on only its 5th voyage. The concept of “more space” for passengers is a great idea but poorly executed. As I currently sit at the main pool (real time review), the space is so small and so packed with people that it feels more like a low budget spring break experience. They’ve ...
The Good:
Brand New Beautiful Ship (5th revenue cruise I believe)
Balcony Room was excellent in design and function
Food was exceptional (I tried: Hudson, Indulge, Local, Le Bistro, Commodore, Cagney’s and Palomar)
The not so good:
Shops were not real shops - they were aisles alongside of halls in most cases
Deck 8 (Infinity Pool, Ocean Boulevard...) issues include could not ...
The staff was nice most of the time, the balcony room was fair. We only got a few channels on the TV, not that we were there to be watching TV but come on.
The food was terrible!!!!! I was told that cruise line food was amazing, even the fine dining was not very good. Im sure I dropped some weight.
The bar tenders are inconsistent my wife and I had the cheers package and some of them would ...
This was our 8th cruise and our entire party was dissapointed with the “lack” of friendly service that we are use to with Carnival cruises lines.
Days before the cruise, we were contacted that the cruise was full and would we be interested in upgrading to a suite. This was exciting because we had always talked about we would like to upgrade someday-so here was our chance. So for a small fee-we ...
We were looking for a family friendly cruise line for our young family. First and last cruise for young family
We took our 5, 3 and 1 year old on the Carnival Freedom 7-day cruise to key west, FLA, Freeport Bahamas and Nassau Bahamas. We did lots of research on shops and were looking for a vacation that would be conducive for our young family. We chose this ship because the Carnival website ...
We chose this cruise because it left from Galveston (we are all in Texas) and went to the Bahamas (where we hadn't been yet). 26 Family members aboard.
This is by far my least favorite ship (6th cruise to date) I have ever been on. The layout is so confusing that even by the 6th day I was often confused about how to get where I wanted to go. We also had many connecting balcony rooms, but the ...
Restaurants seems like a cafeteria, no linen on table. Once you were served you entrée, it was difficult to get the attention of a server to bring additional bread, butter or any other item you might need. Servers danced on tables during dinner. This was part of the "entertainment". On the Lido deck in the buffet the glasses were small plastic ones like a toddler would use on the and no servers ...
Carnival's reputation made us avoid them for 35 years, but heard a positive report recently and gave in so we could drive vs. fly.
FOOD: I have always said I'm not particular about my food; that I like almost everything. Give me a cold piece of fried chicken and I'm happy. I like vegetables crisp or soggy, ditto salad lettuce. I'm the ultimate easy guy to cook for. Carnival's dining room ...
I took this cruise along with some other friends. I traveled by myself so had to pay for 2. I have been on this boat before and didn't really like this boat so I decided to upgrade and pay for a room with a balcony to make the cruise better. I got a balcony room on the 6th level just above the entry to the casino. Mistake number one. This room filled up with smoke from the casino as soon as ...