We chose this cruise for the ports and to try a new line. MSC has the status match program which also helped. This cruise was from Genoa, Italy to Kiel, Germany with stops at Marseille, Barcelona, Cadiz, Lisbon, Vigo, and Southampton.
Embarkation: This was a disaster. I am not sure if Genoa was not equipped to handle this many passengers, or if they were just not prepared to turn over the ...
This was my 6th cruise, very first with MSC. I have cruised with Carnival and Celebrity. This ship was so disorganized. Every person you asked had a different answer. The rooms were not cleaned well. The food was TERRIBLE. Not fresh. They sent up wrong breakfasts and one day, no breakfast at all. 3/4 of the staff were rude. The dining room was awful. The first night our table of 4, we ...
I should point out that this was my first cruise although my wife has been on several, including another MSC cruise. We scheduled this cruise about a year in advance and purchased the cheapest cabin available. We figured we would be on excursions everyday and didn't plan to spend much time in the cabin so no need to get a fancy one.
We flew from the US to Barcelona two days before the cruise ...
First , I tried to contact MSC customer support prior to the cruise. Two emails and two phone call back requests and NO response! Ship was beautiful but food was mediocre at best. Staff was sad looking, not friendly and not helpful. They just stood around looking like sad sacks. When I had an issue and went to the front desk I was met with:someone will respond. No one ever did. Funny, after I got ...
We chose this cruise ship because of the ports mostly. We were most interested in sightseeing, but got more than we expected. We used cruise shuttles and Hop-off/Hop-on busses arranged by the cruise, for reasonable price. We did not use any excursions, explored on our own and found it to be very efficient.
On the ship, the entertainment was outstanding. We planned to book a Cirque du Soleil ...
Sailed with husband,daughter and 2 friends.
This was our 55th cruise. 6th cruise line, returned from 04/04/2019 sailing on MSC .meraveglia
The ship is lovely, staff was wonderful, especially Jonathan, my room steward. ( Balcony Stateroom #13150, Aurea experience), was kept perfect at all times. Jonathan was kind, courteous and one of the best I’ve ever had.
The room needs more ...
This ship was amazing and beautiful. Tastefully decorated, extremely clean and very nice cabins. But, the food was the downside. This was my first cruise with MSC. We've cruised many times on Royal Caribbean, Carnival, Norwegian, Celebrity and Princess. The food on MSC was no comparison to these other lines. It was a disppointment in the main dining room and buffet. As spactacular as this ship is, ...
We booked this cruise a year in advance with an inside guarantee quad cabin. We were given a free upgrade to an outside cabin with a porthole #5078. Room was well laid out, enough room for us and 2 teenagers. The couch lifted to form a bunk bed. Shower was larger then other cruises. We had mid dining 730 and ate every night in the dining room. Because we are from the states, msc included free ...
I traveled with my partner and my mother, both my mother and I have traveled with Royal Caribbean quite a few times so I have another company to base this experience with.
We flew to Barcalona from Heathrow, and joined the MSC MERIVIGLIA, my partner who is a first time cruiser was taken back by the size of the ship, as she puts it “wow” and indeed, the ship is massive, and magnificent, and ...
This was my second cruise but my partners first. We arrived at Barcelona airport late due to a flight delay at Gatwick so our transfer to the ship had long gone. We were told to get a taxi at a cost of 39.00 euro's which was credited to our account by the ship. Embarkation was smooth as we were ushered into a huge marque where our documents were checked and we were given our personal cards (like ...