1. Home
  2. Cruise Destinations
  3. Europe Cruises
  4. Europe Cruise Reviews

59 Europe - All First-Time Cruisers Cruise Reviews

This was our first cruise so we don’t really have anything to compare it to. We travelled in a party of 6, 5 adults and one teenager... Getting on the ship was stress free and so much easier than flying. The ship was very clean but this ... Read More
This was our first cruise so we don’t really have anything to compare it to. We travelled in a party of 6, 5 adults and one teenager... Getting on the ship was stress free and so much easier than flying. The ship was very clean but this could have been due to a norovirus outbreak on the cruise before us it was continuously cleaned all the time we were on the ship. The ship is enormous, I was still getting lost on day 13 !....we had a balcony room which was ideal for 2 people but I wouldn’t want anymore than 2 in there ! The bathrooms are tiny. Our room was cleaned every day, bed made and towels changed. We never used room service didn’t really need to. My son who is 16 said it was the best holiday he’s been on he made loads of friends and for teens it’s great, you can give them freedom knowing that they are safe on the ship. There’s a curfew of 1am and security are very strict, which is good. The main dining room was fantastic..lots of choice and food always hot. We had anytime dining but ended up booking for 8pm each night as we found two waiters that looked after us and were amazing. Formal nights book a table or you will queue for ever ! We ate in windjammer on sea days for lunch, food is great however it’s too much like a canteen for me and we always struggled to get a seat. We tried Izumi one of the nights, it’s entertaining and the food is amazingly tasty. The rest of the bars and cafes on the promenade were very good. We booked our own trips as the RC were far too expensive. The gym is well equipped and you can watch dolphins whilst on the treadmill ! Not everyday you experienced that !....All the ports we stayed in were lovely and most were a walk from the ship. The entertainment was good, the bands were excellent as were the dancers and singers. Grease was a good show. Negatives for us were the amount of people on the ship. Sea days you struggled to get a sunbed and had to wait for ever the get a drink in the pool bars. The champagne bar and balero bar were always full and we always struggled to get a drink before dinner. For me a holiday is all about dining al fresco but there’s no-where to eat outdoors at night and even if there was it would have been too windy. If you get the opportunity do the silent disco it’s great fun. I had a lovely time and glad I’ve experienced a cruise but I don’t think cruising is for me..too busy and noisy and I could get 3 five star holidays for the price we paid. Read Less
Sail Date June 2019
My son chose this Cruise as he had sailed with NCL and Royal Carribean and had nothing but praise for those two companies and the brilliant time I was going to have. He chose it as it seemed comparable with those two companies on price ... Read More
My son chose this Cruise as he had sailed with NCL and Royal Carribean and had nothing but praise for those two companies and the brilliant time I was going to have. He chose it as it seemed comparable with those two companies on price and Marketing jargon but did not live up to the hype. The entertainment was more Butlins than West End, although the theatre was very good and the last show was ok but according to my son, with RC & NCL that happens every night. The food at best was adequate and did not live up to my expectation. In fact, the conversation around our table and talking to other guests was that the standards were not as good as similarly priced competitors. Even the waiting staff agreed that it was a common observation by guests, although according to my son, when you mention this to Princess Customer Services, they deny it all (rather unsurprisingly) My son worked as a chef in top establisments for many years and is quite capable of making the distinction. The crew were very good, the ship was lovely, the public places clean and nice to be in but the whole thing was a bit of a let down for us, as my son felt guilty at encouraging me to come along at a cost well in excess of £1000, a lot for me on my pension ! The cabin was nice enough and served its purpose. I will go Cruising again, but not on Princess, I will take my sons advise and go with NCL next time, suggest you do the same. Read Less
Sail Date May 2019
To be quite honest I was not too keen on the idea of going on a cruise. My Sister who lost her husband almost two years ago was a frequent cruiser and had often said how much she enjoyed it. If fact they would sometimes manage to do two ... Read More
To be quite honest I was not too keen on the idea of going on a cruise. My Sister who lost her husband almost two years ago was a frequent cruiser and had often said how much she enjoyed it. If fact they would sometimes manage to do two a year. Alnong with two other very close friends we all decided that we would go on a cruise and selected Oceana for our maiden voyage together. We opted for a fly cruise for seven nights, flying out to Malta to pick up the ship. Our air transport was provided by TUI the newly branded Thomson airline. Even the cabin crew were getting confused with the change. Sadly this is where the cattle truck system does not make for comfortable travel. Myself, being almost 6ft and not too slim could just about squeeze into the seat. There was no legroom, fortunately I was able to change seats to an aisle seat where I could at least squeeze in with an arm rest placed in the upright position. As to being able to drop the table to a flat position, that was impossible. The upshot of this was that every time the trolleys went past my shoulders and elbows bore the brunt of the collision. It was no different on the return flight. Anyway, I’ve always believed that the flight forms part of the holiday so I would score this a poor 2 out of 5. On a brighter note our arrival at Malta was on time and we were swiftly directed out of the airport by a myriad of helpers brandishing P&O signs and on to coaches. Sadly these coaches had their seats crammed in to maximise the discomfort of tall or not so slim passengers. Some 20 minutes later we got off the coaches and stood in line whilst we all went through the process of being photographed and processed. This procedure seemed to take some time and the standing around in the heat was starting to wear thin by the time we actually arrived under our own steam onto the dock where the Oceana was tied up. We had been travelling for over 14 hours and I for one was getting tired at this time. Our ascent up the gangway onto the ship was very smooth and it was great to be able to sit in a comfy chair and grab a drink before finding our cabin. Initial impressions of the atrium and its lighting seemed to pick me up a little and i thought that if the rest of the ship is as welcoming as this then perhaps it might not be too bad. Drink, Drunk and we moved off to locate our respective cabins, directions were well signed and we soon entered the corridors for A deck. On arrival at our cabin our luggage was outside waiting for us. Brilliant! On opening the door and entering my first impressions were very good. Nice size for two of us with basically all that you need. On drawing the curtains and opening the balcony door there was ample room to sit and chill. Now it’s starting to impress me a little. We planned to meet by the lifts then go up to the sun deck for a drink or two before grabbing a light snack from the buffet. The sun deck was impressive although some fixtures and fitting looked as thought they had seen better days but I’m sure they were on the list of jobs to do. Dinner that evening was casual and the menu was very interesting. I chose for my main course Whole Wytch Sole, which when it arrived was not whole but de-headed, skinned and very over cooked to the point where it was inedible. I had no option but to send this back and chose a lamb dish which when it arrived was excellent. In order to keep this somewhat short as a review, the meals throughout the week in the Buffet and the Ligurian Restaurant were very good to excellent. The formal nights we all enjoyed and even got time to chat to one of the senior officers. Drinks were priced at hotel prices which was not too bad. The service throughout was very good. Our cabin steward was excellent and nothing was too much trouble for him. I for one used the gym a couple of times and was quite impressed with the available equipment. We spent plenty of time on deck either walking round the promenade deck or just leaning on the rail watching the world go by. Going in and out of the ports we visited would find us up on deck of on our balcony watching the procedures. We also did a couple of trips off the ship which we enjoyed but these really are documented by many that have gone before us. We went to a couple of shows which we all enjoyed and all in all spent a very enjoyable week. Needless to say I have now changed my mind about cruising. Would I do it again? Let me think? Yes of course! In fact we have already booked our second cruise on Britannia for 14 nights out of Southampton. No more fly cruises though! Read Less
Sail Date October 2017
First time cruise for our 25th anniversary and we chose the Epic after researching a few different ships. This one had a 2 night stay in the Montblanc hotel in Barcelona. Booking in - This took about 45 min from arrival at the cruise ... Read More
First time cruise for our 25th anniversary and we chose the Epic after researching a few different ships. This one had a 2 night stay in the Montblanc hotel in Barcelona. Booking in - This took about 45 min from arrival at the cruise port. Remember your Credit card (a debit card comes with a £300 deposit). You will be issued with your cruise card here which is used for drinks, entertainment, bookings and any purchases. Stateroom - We had an inside stateroom. They are not big but well designed and come with plenty of storage. Shower gel and shampoo supplied. The bed was large and comfy and we really had no complaints with the room. The website explains the size so it shouldn't come as a surprise to anyone. Food - We ate mostly in the huge Garden Bar buffet restaurant on the top deck. It catered for every taste, food was plentiful and fresh. It has some great views over the front of the ship and was nice eating there when the ship was leaving port.There are plenty of other restaurants on the ship, We also recommend the TASTE one. It has table service and a great menu to choose from. Sheehans bar was also well used for lunch time snacks from their grill. Entertainment - This was outstanding. A wide range of acts to suit all tastes. We managed to see most of them during our weeks stay. I recommend Burn the Floor, Graffiti Artists and The Epic Beatles. Howl at the Moon was good however its 4 hours and got a bit monotinous after a while, the Italian signer let them down a bit as well but they are still worth a visit. Drink - We had the ultimate beverage package. The choice of drinks were excellent and top quality. All cocktails were freshly made and well presented. My only complaint were the number of bar staff at the busy bars. Sheehans sometimes had only 2 barpersons and when they're making cocktails it slows things down. All bars have waiter service which is a quicker was of getting served. Pool area - Deck 15 is where the pools and slides are. This was a huge are with 3 small pools, 8 hot tubs, 2 slides and a whirlpool. Even when this was busy there were always sunbeds available and we enjoyed a couple of days up there.Large bar and plenty of food available also. Ports - Didn't enjoy Naples as its a bit of a dump. There's almost to much to do in Rome to do it properly in the time you have.Its also a 2 hour trip from the boat if doing it yourself. Cannes was stunning and well worth the trip. Remember to book your tender early also try the train tour situated at the port. Staff - cant fault the staff at all. Always smiling and helpful. They clearly work hard and long shifts. Downsides - Even with all the drink available you still have to buy a decent coffee (the machine coffee at each bar is awful) this should be included in your package.The bars need more staff especially at busy times.The excursions are way over priced, its worth booking these yourself through Cruise excursions.WiFi is non existent unless you are willing to pay 29 dollars per day for it, even the Iconcierge wasn't working for a number of passengers. Be prepared to leave the ship at about 0630 on your leaving day. Tips - if any of the shows show that they are fully booked its worth turning up for the standby, we never attended 1 show which was totally full. Catch up with WiFi at a cafe in each port. Overall it was a great ship, huge, we would def go back again. Read Less
Sail Date September 2017
Chose a cruise from Venice that stopped at Santorini, Athens, Ravenna and Dubrovnik as we have never been to any of these destinations. Our cruise didn't go to Santorini or Ravenna so not a great start, we got offered $100 each. Most ... Read More
Chose a cruise from Venice that stopped at Santorini, Athens, Ravenna and Dubrovnik as we have never been to any of these destinations. Our cruise didn't go to Santorini or Ravenna so not a great start, we got offered $100 each. Most of the other couples we spoke had not been offered anything. Please bear in mind that when you book your specific cruise you might not actually go there and they reserve the right to change it at anytime! The freestyle dinning was just mental, typical wait if you shared was 45 mins to get a seat. If you wanted a table for 2 it would take an hour! Once you got seated the service was good but slow. Typically we would head out at 7pm and it would be after 10:00 before you got your finished! We booked all inclusive but found it to be a bit of an oxy-moron as you still had to pay for coffee, water and a list of many other things. Th advert said that all inclusive also included ALL service charges, tips and gratuities but NCL still tied (very hard) to charge us. We were on the 4th floor and it was horrendous, very noisy as this was the main level for getting on and off at each port. There was a hive of activity constantly going on. Add to this the 50 billion (honestly, no exaggeration) announcement from Tom the bloody cruise direction then you get the idea. The trips onshore were really expensive and hundreds of pounds each, it felt that NCL were constantly trying to rip you off and we also had to check everything. Shame. The service from the staff was mixed from down right rude to fab. I found the staff in the trash bar to be rude but the guys who look after your room were fantastic. The entertainment in the main theatre was really good but this was only 45mins once a day. There was a live band with the worst singer in the planet that popped up everywhere. The cocktails and the red wine where fantastic but glad we had a drinks expensive as prices were highly inflated. Food was good, not great, never bad but not as good as I thought it was going to be. The market cafe buffet were you can just grab a plastic plate and help yourself was exactly like school dinners. It was also the noisiest place on the ship, maybe even the planet! This was our first cruise that we booked and we will never ever cruise again. Constant noise, massive queues, never got to see our chosen destinations, naff entertainment and bloody tom the cruise director are the main reasons. Read Less
Sail Date September 2017
This was our very first ever cruise and overall, we really enjoyed it. My partner and I booked this cruise to celebrate my partner being promoted in his career after several years of being on a long and arduous training course. We had been ... Read More
This was our very first ever cruise and overall, we really enjoyed it. My partner and I booked this cruise to celebrate my partner being promoted in his career after several years of being on a long and arduous training course. We had been recommended to do a Celebrity cruise a few years ago and my parents and sister recently went on a P&O cruise and were raving about how much they enjoyed it, plus, we couldn't decide on a holiday destination this year. Hence, why we decided that we should do a cruise holiday as we could visit many places, experience many different cultures whilst enjoying the excellent facilities that cruising has to offer. As a younger gay couple in our late twenties, we were worried that being on a cruise would not be our thing as we had read many reviews on here about how the Celebrity Constellation was mainly full of older citizens and with activities more suited to those of that of an older age group. However, this couldn't be more far removed from the truth. We found many people from all different age ranges and we felt quite at ease with being on the ship. The original concern may be true if you go outside of the school holidays but we didn't find this with us going in August. At the same time, you don't need to worry about there being lots of children on-board with going in the middle of August. Part of the reason we booked the cruise with Celebrity was because we wanted to have a holiday with as few children around as possible. We thought many children/families that would do cruising, would go with Celebrity's sister company, Royal Caribbean. This was true. Don't get me wrong, there were families with small children on-board but most families had teenage children. Additionally, the Celebrity Constellation is a gay friendly ship and there were several events that the ship arranged that the LGBT community could attend. Many of the guests too that were on-board the ship were well travelled and were fairly open minded and so being a gay couple did not phase them and we became good friends with several couples. We set sail from Rome (Civitavecchia) which meant we had to fly out to Rome. Transfers and everything was already sorted out before and this was well organised and there was no fuss. At the airport, Celebrity representatives were there ready to assist to your need and were very friendly and supportive. If I was to be picky about anything, it would have been nice if Celebrity themselves collected the luggage for us at the airport and then delivered it straight to our rooms on-board the ship. There were several times where we had to collect/drop our bags, on/off the coach and deposit them before embarking the ship, which wasn’t a problem really. However, with this being Celebrity and them advertising that they want to make you feel like a celebrity, I thought that the company really missed a trick here. Furthermore, I was disappointed that they didn’t do this as I knew that when my parents and my sister and her husband went on their cruise with P&O, they dropped off their bags at check-in at the airport in England and the next time they were reunited with them was in their cabins. However, as I said, this is only a minor, picky point. Otherwise, embarkation went smoothly and without a hitch. When we first arrived on the ship, we were quite pleased to see that it wasn’t as dilapidated as many reviewers had made it out to be. It was lovely and clean and everything had its place. Both my partner and I were quite a gasp at how wonderful and beautiful it was inside. We were very impressed. We were greeted with champagne and other refreshments and it all had a lovely atmosphere to it, one that still resonates with me today as it was so welcoming. Due to our room being cleaned, we could not go into our cabin straightaway. Nevertheless, because we had travelled for about 12 hours and because it was nearing lunchtime, we decided to go and have something to eat at the buffet. Because we had heard about the fantastic pizza on-board, our instinct was to try that first. It wasn’t the greatest pizza I have had but it was by no means the worst. We were both expecting a lot worse in actual fact considering that it was a buffet. We then continued to see what other delights the buffet had to offer. We weren’t holding our breath but we were both pleasantly astounded by the variety of types of food that they offered and at how good it tasted. There was everything from fish to meats (cold and hot), cheeses, pasta, Chinese food, curry, sushi, just lots of food. It was a sight for the eyes! On most days, we enjoyed the food from the buffet and we tended to have our late lunches in there and most dishes were scrumptious. What was really good about it too was that each day, when we stopped at a different port of call, there would be a stand which served delicacies from that region/country and we both enjoyed this touch as the main dining room (San Marco) did not offer this opportunity. After our lunch, we proceeded to our cabin. We opted for an Oceanview Stateroom and we weren’t disappointed as our cabin had a massive port-hole that was practically floor to ceiling in height. This was a lovely touch as I was expecting quite a small window. However, we were situated in one of the cabins towards to the aft of the ship that had been converted from social space in the last overhaul. I’m aware that not all Oceanview staterooms are like this and so some research is needed if you wish for a cabin with a similar window. The cabin itself was quite spacious and a lot bigger than we were expecting, with plenty of storage facilities. We were both quite impressed at how much storage Celebrity had managed to work in. There was even room for your traditional safe and mini-bar fridge with additional storage space above them! The bathroom was small considering at how big the rest of the room was but even then, Celebrity managed to incorporate lots of storage solutions into the bathroom so it never felt tiny or ‘full of stuff’. Again, many people complained that the shower cubicle was too small but we didn’t find this. I am quite a big guy but I managed to fit in there perfectly with ample room to move about. I would say that it was roughly the same size as most UK showers. Shower pressure was good even when the ship was stationary but the water seemed a little ‘too’ treated and made my skin feel unnaturally smooth and shiny. Nevertheless, the best part of our cabin was the bed. Originally, I was concerned as we were told that the bed was a Queen’s size, which is just a bit larger than a single bed in Britain. However, I completely forgot, American ship, American sizes. Hence, the bed was much larger than I had anticipated and was in fact bigger than my King size bed at home. I had so much room in the bed that I couldn’t tap my partner on the shoulder goodnight, even with my arm stretched out. It was divine! What made it even better though was the fact that the bed was the most perfect bed we had both ever slept on. I cannot begin to describe how comfy the bed was. It was firm but squish-able, soft but supportive. It was just amazing! We liked the mattress so much that after the cruise we tried to buy one as we knew you could buy them but to no avail as they’re only available in America. To top it all off, we were greeted with an excellent turn-down service every night with chocolates on our pillows. Dining on the ship was excellent! We never had a bad meal on the ship, whether that was in the main dining room, The Grill by the pool deck, the speciality restaurants or the buffets. All over exceeded our expectations. We ate in the main dinning room most evenings and I can only compare the food to meals served in gastro pubs back in Britain. Very tasty, great flavours, well prepared and fantastic presentation. Every evening the menu changed and there was always something that everyone could have, whether you were a vegetarian, a vegan or even someone who was gluten intolerant. However, there was a part of the menu which remained the same each day and had many classics on there like French Onion Soup, and Grilled New York Sirloin Steak. Hence, there were safe options if you didn’t particularly enjoy that evenings selection. Portion sizes were a bit on the small side but this wasn’t a problem as we generally asked for more and over the course of the holiday, our waiter, Savio, would know exactly how much to bring out to us. Only negative about the main dining room was at breakfast time when a different waiter tried to sit us on a table for six even though we requested a table for two. He said that we could not make that request in the mornings as tables were reserved, which we knew was a lie as we had most of our breakfasts in the main dining room. We did say to the waiter about this and he said that was not true, to which we replied that we didn’t wish to eat there that morning, and we walked off. Luckily, Savio walked past us and questioned why we were going so quickly, when we explained the situation, Savio sorted out the problem for us and sat us on a table for two and couldn’t apologise enough for the rudeness of his colleague. We did go and eat in Ocean Liners (a speciality restaurant) one evening and were very happy with the service and food. We both had the chateaubriand which was exquisitely cooked and so tender that it just melted away in your mouth. My partner and I both agreed that it was a fabulous experience and we’d do it again but at the same time, we didn’t feel that we were missing out on anything either as the food was just as good in the main dining room. The only difference really was that you can tell that Celebrity had thought about the more minor touches that can really bring out the difference, like the presentation of the butter in different shapes, how drinks were presented and how your food was served to you by the waiter. Service on the ship was very good overall. The main dining room, buffet, house cleaning and bar staff were excellent and I could not fault them. They were always very happy to help, friendly and really took their time to get to know you, your tastes and just made you feel like a CELEBRITY! As I’ve said, our Head Waiter, Savio, was excellent and knew exactly what we liked (and how much of it). He really took care of us. Our drinks lady was fantastic at suggesting different cocktails that we would like to try and we built such a great rapport with her too. Our sommelier (Richard) too was very friendly and could pin-point exactly each night what I would like to drink and when. Our other waiter, Alex, was just as good and we really had a good laugh with them all. They are all a credit to the ship and the company and should be given extra special credit. They all went out of their way to keep us feeling like celebrities. Our room/cleaning staff were just as exceptional. I’m a bit of clean freak and so I would check if under the beds had been cleaned and new linen placed on the bed for example. Everything was perfect! Not a dirty mark in sight! Point for improvement though, it would have been nice if the outside of the port-hole would have been cleaned at least once on our journey as after each voyage, there was a greater build-up of sea salt on the window, which was making it harder to see out of towards the end of our cruise. However, this is probably not a house keeping staff chore. Nevertheless, our room attendant Winston was also phenomenal at making us feel like a celebrity. He knew that I didn’t like dark chocolate and so he would go out of his way every day to make sure I had milk chocolate on my pillows instead. He was also very polite and would always greet us with a happy smiley face if we ever saw him on the corridors. However, there were two negative points that we both felt quite disgruntled with in regards to the service. First being one of the photographers. On the more formal evening, we asked a photographer (can’t remember his name) if he could take our photo. In a rude manner, he turned around to us and said that he was closing at 10pm and so couldn’t do another shoot. My partner then replied back to him saying that it was only 9:30pm to which the photographer snapped, I’M CLOSED! This really spoilt our holiday and made us feel quite angry. On another occasion, we proceeded again to approach this fellow to ask to take our photo, thinking he was having a bad day, to which he completely blanked us. This made our blood boil and we made a formal complaint about him when the cruise survey came around. The other negative was that I had planned to get engaged on-board the ship as we were sailing in to Venice. Several days before I made the proposal, I asked Guest Relations if they could do anything for me to make the moment memorable and special. I had asked if me and my partner could go on the helipad briefly so that I could do the engagement at the front of the ship. At the start of the cruise, I had seen some other guests on there, having a tour around, hence why I didn’t think it would be too much of a problem. The reply I got was not very helpful. I was told that due to health and safety, they couldn’t do this, even though I had told her about seeing others on the helipad previously. I then proceeded to ask her if it was possible to hire out a couple of the musicians to come and play out on the top deck towards the aft of the ship. I said that I was more than willing to pay for them. Again, her reply was that she couldn’t do this. Therefore, I replied to her, what could she/the company do to make this a memorable experience. Her reply was that I could go towards the back of the ship, on the top deck and do it there. Again, I repeated if there was anything else they could to add to that experience to which she replied, no. To say I wasn’t very impressed was an understatement and so if you’re thinking of doing something extra special for a loved one, or planning a special surprise, don’t do it with Celebrity as they didn’t make me or the occasion feel as special as it could be. There was lots of entertainment and activities to do throughout the duration of the cruise and we didn’t get bored. You could get as involved or as little involved as you wanted and their very helpful Celebrity Daily magazine, let you keep up-to-date of the different activities that you could do during the following day. I think it would have been fantastic if the Constellation had a cinema on the ship like they do on P&O and Princess. Like this, I could have caught up on some good movies. They did hold open air cinema nights but one of them was cancelled due to poor weather and the other was of Jungle Book, which I wasn’t fussed about seeing. Shows that were put on by house staff were quite bizarre and were not up to the ‘Broadway standard’. Costumes, lighting, backdrops, acrobatic aerialists were all very good, but the singers were mediocre with only one fabulous female singer. Dancers were sometimes out of time and lacked sharpness and precision, which I thought was disappointing, considering Celebrity touted their shows as being of a ‘Broadway standard’. I was expecting dancers with the professionalism of Strictly Come Dancing but instead was given something very different. However, the shows were passable and were good at a basic level of entertainment value. We didn’t do any shore excursions with them. We did have one booked with them before the cruise, which was to go up to Mount Etna and experience the craters but this was cancelled two months before the cruise with no reason given. We did try and book another one whilst on the cruise that appeared quite similar to the one we originally booked but we refused to pay the price of $370pp when originally, the itinerary we booked would have only cost us $150pp. Nevertheless, there were lots of lovely excursions that you could have booked whilst on the ship so long as you were willing to part with a hefty lump sum of money. My best advice on getting good value for money and going to see some fantastic places is doing some research before you leave on your ports of call so that you know what it is that you want to see and how you are going to get there. It does take a bit of time planning it beforehand but it makes such a difference when you’re actually on holiday as it makes it stress free and doesn’t waste any of your precious holiday time. Additionally, Celebrity were very good at providing shuttle coaches (at a small fee) if ports were quite a distance from the main city and I would recommend these and they are well organised with very little wait time. In summary, overall a very good cruise with very good staff, a beautiful ship with luscious interiors, food and beverages, with some fantastic ports of call. Apart from those irritating moments which I mentioned previously, it was lovely relaxing holiday that we both thoroughly enjoyed and were quite upset when it all came to an end. I would definitely recommend Celebrity to anyone, even with those negatives as generally, the experience proved a relaxing and re-energising holiday where most of your needs are met and you are mostly made to feel like a celebrity. Read Less
Sail Date August 2016
This is the first time my wife and I have ever cruised and it was primarily as a result of recommendations by friends who have all been on various cruises with different providers. Typically we book our hotels and travel independently ... Read More
This is the first time my wife and I have ever cruised and it was primarily as a result of recommendations by friends who have all been on various cruises with different providers. Typically we book our hotels and travel independently choosing hotels and activities which allow us to relax and enjoy some quite quality time in pleasant surroundings with attentive and respectful service. We were admittedly late in booking our cruise with your company as being a little bewildered with the variety of options from different companies we took a long time choosing which unfortunately limited our options. Generally upon arrival things were handled well, check in was prompt and courteous and we found our way to our cabin which, whilst smaller than we are used to, was adequate and clean. At this point I have to commend the cabin steward who was both pleasant and diligent. However what became apparent during our stay was the inadequacy of the bed, the booking clearly stated a queen size bed and literature waxed lyrical about the quality. So you can imagine our dismay to find what we actually had was two beds pushed together. Whilst this might be acceptable if they had been sprung divan bases the beds comprised two metal framed singles with inner wire supports giving a hard and prominent ridge in the middle of the bed where the two metal frames joined. We were told that whilst this was unfortunate nothing could be done to rectify this situation and that we should take this up at the end of our trip with customer services. We enjoyed the setting off and the entertainment on deck as we sailed out of the Hamble. In the evening we went to dinner, having chosen the flexible dining option, and were shown to our table with minimal delay. Unfortunately this was one of the few times we had a smooth transition into the dining room. Generally the staffs were pleasant enough but we were constantly shuttled between deck 5 and 6 each evening which admittedly got a bit wearing and confusing and on more than one occasion we were treated to a rather surly greeting at the dining room entrance before being routed to the adjacent deck which quite clearly implied an “are you too stupid to know where to go” rhetoric. Generally the food in the dining room was of good quality but generally the food was only ever tepid. Only on two occasions could the food be said to be hot, once when I had a fish pie and once when my wife had Escargots. Both my wife and I had wine with our meals and on far too many occasions they kept consistently bringing the wrong Rose wine to the table despite my wife being very clear on the name of the wine she wanted. On one occasion they bought the incorrect wine only to replace it with another glass of the wrong wine. It is accepted that this happens occasionally, but the frequency of occurrence was too high to be acceptable particularly when once they know they have brought the incorrect wine they are then at a bit of a loss what to do about it as the system appears not to allow them to replace the drink as it flags on the system as a dubious purchase too soon after the previous one, thus making it uncomfortable for both the guest and the waiter. I personally have to say that I was not a fan of the bench style seats that most of the 2 person tables utilised against a divider. Certainly they are too low and seat you at a significantly detrimental position to the table for both dining and conversation with your partner. Unfortunately the limited options on tables for two with two chairs meant having to wait long times for their availability. We had considered sharing a larger table but had quickly noticed that guest on tables for more than 2 had to wait until that table had filled before anyone took their orders. Having witnessed one couple waiting 20+ minutes for their table to fill we put up with the bench seats, which incidentally are extremely uncomfortable in a suit. Within a few days of eating in the restaurant we noticed a distinct variability in how quickly, or not, we were attended to. It soon became apparent that, policy or not, the staff were trying to synchronise the rows of two people tables so as to aim to serve certain courses at the same time to all tables and ultimately aim to have the tables finish at about the same time. Not only did this result in some evenings feeling rushed and on others being ignored and hence lengthy meals, it also meant that dishes were coming from the kitchen and sitting waiting for others to come out in what seemed to be a deliberate delay aimed at this synchronisation. Additionally staffing levels in the restaurants seemed to vary quite significantly with some evenings seeming deserted compared to others with the predictable outcome of poorer service levels. On the last formal night my wife and I were seated in the foyer area (another story) and being both dressed smartly but casual decided to see if we could go straight to an early dinner (17:45) rather than get changed into something more formal. The girl at the door point blankly refused suggesting that we should eat at the buffet if we did not want to dress formally and that normal dinner is not accessible otherwise. Dinner is arguably part of the package and to not be able to access it anywhere other than the restaurant which required formal dress on three evenings is unacceptable. Surely it should be that the normal dinner is accessible to guest in a separate area if they do not wish to dress formally? We did get changed and went back down to dinner only to be seated next to two couples, the gentleman both being dressed in slacks and casual shirts one of which was a broad check. Obviously it was quite annoying that the concept of formal dress was being applied in a haphazard way penalising some and allowing others. Dinner on the last evening was nothing short of a fiasco, we were shown to our table which had not been cleared and re-laid. Then it was partly laid and the waiters disappeared. After about 5 minutes I got up and appropriated two water glasses from another table which caught the eye of a supervisor across the room, he came and poured some water. Eventually we got a menu and managed to order. Of note was that we then had to chase to get some rolls on the table and then chase further for some butter. Our ordering caused considerable consternation from a couple two tables down who had been waiting some 20 minutes to have someone give them a menu with the lady having to get up and complain to one of the supervisors before someone attended them. The couple to my right had to refuse water 5 times each time someone would bring them glasses only to take them away when they stated they didn’t require water. They were also told that there was no white wine left which sounded absolutely preposterous but then the couple on my left confided that they hadn’t been given the red wine they ordered despite being reassured it was the same one they had been drinking all fortnight which, this not only was insulting to the couple’s intelligence but also was dishonest. The couple two tables down had to complain further when another couple got their dinner before them despite arriving in the restaurant some 30 minute later. Needless to say despite the large variance in our arrivals all 6 tables were served deserts and coffees at about the same time. On our ship days we ate in the buffet a few times, generally this was a most unsatisfactory experience. At any one time over the lunch period there only ever seemed to be one buffet section from the four available that seemed to be open. Typically lunch meant wandering around until you found a table that was unoccupied, in itself no mean achievement. If you wanted to keep your table you then had to leave something at your table while you got your lunch. Unfortunately if it was something impersonal such as a tray or drink then that did not serve to prevent other people from occupying that table when you were gone. If you had anything bulky that prevented you carrying a tray, such as my wife’s bag or my camera, then you were so far from the active buffet station that you felt that one of you had to stay to look after your valuables while the other went and got their lunch. Then very often you had to walk the length of two buffet areas to join a queue for food which inevitably involved significant jostling and pushing as too many people vied for too little space. Popular items were almost impossible to get to as people competed for that option. Once you had your food, which often took a not inconsiderable amount of time, you then had to walk it back to your table and then your partner could get their food. Invariably by the time you got your food back to the table it was cold as it was only ever lukewarm at the start and you rarely got the opportunity to eat together. If you wanted more or a desert then often while you were eating the buffet station closed and a new one opened so you had to then hunt the current open station before you could eat something else. On one occasion the buffet station closed between my wife getting her food and my subsequent attempt. Quite clearly there was an inadequate amount of facilities for the amount of people resulting in something far from a relaxed or enjoyable dining experience. It was something more akin to how you imagine a cheap package holiday buffet to be but with less seating. Breakfast was a similarly disappointing experience. The quality of some of the cooked breakfast items was poor, in particular the sausages and bacon while other cooked breakfast staples such as mushrooms and fried tomatoes seemed non-existent. In general the breakfast seemed to have been conceived on an American concept of an English breakfast rather than a universal approach. In the mornings most stations appeared to be open but seating was virtually inaccessible. On one occasion we had to sit outside in the rain (fortunately partly undercover) as this was the only place available. Another morning we had to sit outside again, which initially was quite pleasant until the maintenance staff decided to replace and varnish stair and balcony rails in the seating area at around 9:30 - 10:00 am. On a few occasions we had to go and hunt cutlery, condiments collecting what was needed on an ad-hoc basis which as you can imagine was far from enjoyable and resulted in the food becoming cold. Generally the boat felt very crowded and noisy, below decks seating was at a premium and the first few days we were often jostled out of the way by people trying to get to seats being vacated by other guests. Ultimately we learned to be more assertive but that is hardly something you want when you are on holiday. One day we went for a coffee and stood waiting for a table only to be informed by one gentleman that he had been waiting for nearly 30 minutes and there was a couple in front of him. Needless to say we gave up on the idea of a coffee that day. Invariably if you wanted to sit in the foyer area around the piano or coffee bar then there was a wait followed by a burst of running to snag a seat. Things were no better in Crooners or the wine bar. Often the problem was people just using the seats to sit and read or just relax. They could not be blamed for this as there was nowhere else for them to go to do this but it did block access to these facilities. The situation was not helped by selling opportunities organised for “the few”. On an already crowded ship it is reprehensible to close the Explorers Bar for half the day at a time just to sell a few paintings to a handful of individuals. If it had been just the one day it would still have been inexcusable but multiple days is just beyond belief and totally detrimental to the well-being and comfort of the other cruise guest. The overcrowding made itself apparent on a number of evenings. On one in particular we could not get a seat in the Wheelhouse bar nor could we find a seat in the Explorers bar or adjacent lobby area, the Foyer area around the piano was full as was Crooners and the Wine bar. Most evenings meant getting an early meal and then finding a seat before the scheduled diners came out and filled the seats. Because of the lack of seats it made it very difficult to access much of the entertainment. Moving from one area to the other often meant not getting a seat in your target venue when you got there and then finding you had lost your original seat. We tried staying put in one area but there were significant 45 minute plus breaks between much of the entertainment and invariably meant you had to sit through something you were not interested in before something you had waited for came on. We are early fifties and found much of the entertainment on board inappropriate for our age group. Bingo, Sudoku, knitting and sexy legs competitions are not really things that appeal and quite frankly suggest a lack of imagination. The abundance of quizzes in the various bar areas was also of note and clearly suggests a “what can we do cheap and for minimal staff and resource input” approach to the entertainment schedule. One person a microphone and some poor quality slides are far from quality entertainment. In general the day activities had more in common with 1960’s Butlin’s than a luxury cruise experience. Some entertainment was aimed at relaxation, the pianist, a trio and the guitarist but for the most part with all the people jostling for seats and the constant noise of people milling around, talking and using the coffee bar etc. it was like trying to relax at London Victoria station. At no time during the cruise did we get a sense of peace and quiet unless we were in our room. Part way through the cruise we discovered the Sanctuary, then we discovered it was $40 to go in. Clearly Princess are aware of the lack of a relaxing atmosphere on ship as you have spotted an opportunity to cash in on the one option that exist to get some peace and relaxation. Overall much of the entertainment was good but where it mattered, mainly in the theatre and some of the key acts, it was poor. The Gala show was dire, I would like to say that was just my opinion but the resounding lack of applause confirmed otherwise. It was a lacklustre and discontinuous parade of poor quality cameos none of which was well received. In particular the magic was badly executed and lacked imagination with clumsy presentation leaving the audience in no doubt how it was done. The magician stands out for being particularly bad both in the gala show and his separate stage performances. Before his show in the Explorers bar he approached members of the audience about whether they would be willing to partake, in itself commendable, unfortunately when people declined he seem to take it as an affront and was quite rude to them so as to belittle them and infer it was their problem not his as he was superior anyway. I recall his words when someone declined along the lines of “if you had let me finish what I was saying” which is quite curt and easily construed as rude. Generally his act was poor dropping props and messing up tricks, most of which are available in any toy shop these days. The female comedienne was excessively coarse and I am far from being prudish, her act had the air of a working man’s club and at time bordered on inappropriate, mocking of people with physical and mental issues implied or otherwise is inexcusable and not humour. Crudeness is not necessary to make a good comedy act as the male comedian proved being both funny and entertaining without unnecessary toilet humour. Nearly all the entertainment in the Princess Theatre was mediocre and of only 30 minutes duration the longest show being the Gala show which lasted the billed 53 minutes which given the poor quality was one show that would have benefited from being shorter, 53 minutes shorter. The Princess Theatre gave the clearest indication of just how overcrowded the boat was for the provided facilities and entertainments as on more than one occasion we spoke to people who had been waiting >50minutes to guarantee a seat for 30 minute show. During the gala show there were people standing in the aisles and down the sides of the theatre which talking to other guests was repeated for the second show. Yet more guests we spoke to hadn’t seen either show as they were unable to access the theatre due to the lack of space. In addition the layout of the ship and the theatre meant that at the end of each show one half of the theatre streamed out through the Wheelhouse bar. This meant that if you had been lucky enough to snag a seat to enjoy some quieter time with one of the acts you were regularly interrupted by hundreds of people traipsing through the bar all in loud animated conversation. On a few evenings we tried to watch the films shown on the large screen. Once again this proved to be a less that satisfactory experience. The first night we managed to get two loungers and settled down to watch a film. Unfortunately we had to get straight back up again as the loungers are the same ones used by bathers during the day and are still wet. Now having wet clothes we managed to acquire some towels and spread them over the wet loungers. This helped but as we discovered on subsequent evenings it doesn’t take too long for the wet to penetrate up to 4 layers of towels. The routine soon became watch film, change clothes. On one evening we were not served, due to lack of staff available in the screen pool area, for around 3 hours. This also meant that during this time no tables were cleared and plates and old glasses were left on the small tables by the loungers. As like below decks, during the day somewhere to sit/lay was at a premium. We did note that towards the end of the cruise they announced that any unattended loungers would be cleared after 15 minutes not 30 minutes as previous so this clearly wasn’t just a perceived problem. Above decks, where you sat greatly influenced the level of service you obtained. It was not the fault of the staff but clearly they were overwhelmed by request before they even got to the higher decks or to the further extremes. Scheduling of above deck entertainment was poorly thought out with a band or discotheque playing in one area and a film in the other. The net result for many of the positions around the pools was that neither was clearly discernible and just resulted in an irritating cacophony of noise. We did notice that the above decks areas seem little utilised later in the evenings something that obviously pushed people downstairs into the overcrowded lounge areas. On a number of occasions staff cleaned the windows while guest were using the deck areas resulting not only in inconvenience but large wet areas that had to be negotiated and water trickling through the floor from higher sun decks. My wife and I took advantage of all the shore excursions which were of great variability in terms of quality and organisation. We were often surprised at the poor quality of some of the coaches often having dirty seats and curtains, chipped and cracked screens, non-working air conditioning and externally rusty with large holes and corrosion. Being told that the coach has a toilet but that we shouldn't use it as it doesn't really work that well is not really how we expected a tour to start. St Petersburg was most enjoyable with a competent and knowledgeable tour guide. At times it did feel like the tour had been padded to make it last longer as we visited some places twice, once for a look and photo opportunity and then again later in the day to visit a place of interest at the same location. Places visited appeared to be expecting us and we were efficiently and courteously processed in and out of the various buildings. This was in complete contrast to some of the other tours. In Denmark we were not expected at Kronborg and had to stand around like lost children while various discussions and arguments entailed about who would be responsible for us. In Sweden the guide was most condescending, talking to the guest like they were small children and then at lunch again they were not expecting us so we had to mill around in the street while they readied the tables. Eventually they let one of the ladies in so she could use the facilities before finally allowing us all in. Once we sat down we were presented with water that was a mix of sparkling and still as they tried to rapidly fill the jugs from both taps at the same time as they clearly were not ready to receive guest. In Tallinn the guided tour primarily comprised the guide walking us somewhere before inviting us to have a look around and then moving to the next spot. They did take us to the square for coffee and pastries and on arrival the guide extolled the beauty of the square particularly in the sunshine before cramming us all in the basement of an adjacent café where even the waiting staff were getting cross about the lack of space. Poland was the worst experience, the guide had very poor command of English and given a coach full of English speakers was a bad start. He then wore a loudspeaker on his chest which was useless as he proceeded to walk in front of us all broadcasting to any oncoming strangers but not to the group. The visit then moved on to Malbork Castle where the guide informed us we would have a new guide, this did result in a slightly uncharitable cheer from the coach. When we arrived at the castle our guide disappeared and returned with the new guide before regrettably informing us she only spoke Polish. We stopped for an agreeable lunch marred mainly by how tightly packed we were into the hall. Many people had to try and eat with one hand as it was nigh impossible to eat with two given the tightness with which we were seated. When it came to dining on the tours a feature that marred all dining (and some visits) was the bringing together of all tour groups at the same time in the same place. Whilst this is understandable from a catering and logistics point of view, when it comes to rest-room facilities it became a nightmare. On one occasion only having 3 unisex cubicles for around 300 people who have just been eating and drinking suggest a distinct lack of thought to the process. Given this was a feature rather than an exception using the toilet where possible became a fixation of most people on the tours thus detracting from the experience of the visited site. Post tours the return to the ship was often greeted by the inevitable queue to get back on board. In itself not unexpected but not helped by the often bored and discourteous manner of some staff in particular the security staff. In one instance my wife’s passage was blocked by an arm thrust in front of her by one of the security team without a word being spoken or even the benefit of eye contact. When she was finally allowed to proceed it was indicated by the am being removed, a grunt and a wave of the head. At no time did the member of staff acknowledge her, speak to her or even make eye contact. This was hardly the warmest or friendliest welcome back to the boat after a long hot day. Whilst it is appreciated that security is important and there is a need to scan items a part of that process, it was disconcerting to have to scrabble inside the scanner for items that were too light to push aside the screening mats. Often there were no trays to put smaller items in so this became a necessity on more than one occasion while the security team watched impassively. Overall the experience was not a good one. Generally we were left with the impression that the boat was overcrowded. Staff seemed to become less enthusiastic as the cruise wore on, perhaps due to more people than usual? Non restaurant dining was also marred by too many people and too few places to eat. Breakfast was a crowded affair with nowhere to sit and a jostle to get your food. Restaurant dining was spoiled by tepid food, poor seating and an endeavour to synchronise tables. Entertainment was inadequate in frequency and content and all venues overcrowded. The cruise often felt like a poorly run “Costa” package holiday geared primarily to maximise profit at the expense of the guest comfort and well-being. Living on the south coast we are aware of a growing trend to cater for pensioners and a decline in standards associated with that approach to a level perceived by the purveyor as “what they can get away with” as many pensioners have lower expectations of service and quality, this cruise certainly had many of those hallmarks. Given the costs of the total package, the content and quality of the cruise fell way below expectations and represented extremely poor value for money. The excursions were also for the most part of questionable value for money and sometimes felt like you were being taken for a ride figuratively as well as literally. We did take this up with Princess on our return and received a curt reply along the lines of "couldn't care less what you think". Given the package, with everything, cost was not inconsiderable it shows the level of disrespect Princess and Carnival have for their guest. Hope this helps others thinking of cruising for the first time, we certainly will not do it again. Read Less
Sail Date July 2016
This is not the quality product I thought I was paying for and would strongly advise people to avoid Cunard ships if you expect this to be a quality upmarket cruise company. Cunard are first class at the glossy branding and marketing but ... Read More
This is not the quality product I thought I was paying for and would strongly advise people to avoid Cunard ships if you expect this to be a quality upmarket cruise company. Cunard are first class at the glossy branding and marketing but the product is very poor. In summary, you are on a British ship where the currency is dollars and most staff struggle with the English language; so if you have a question or an issue they simply nod their head and agree, but do nothing. Areas of the ship are in poor condition. The food is very average, in fact I’ve had better on an aeroplane. The entertainment was basic and frankly second rate. We upgraded to a Queens Grill suite, as close to first class as possible and it was not cheap, but still it was a very very poor experience. I had expected elegance at sea and a first class experience. It was more like a 4 start hotel with a ‘Faulty Towers’ service style. There where various issues with the cruise, including Cunard leaving us stranded for one night as the ship was late to arrive. We had to find our own accommodation which was a challenge and they never even said sorry. When we got back their customer service staff were not interested in how bad it was for us. I even spoke with the CEO David Noyes and his attitude was poor. This says a lot about a company’s culture to me. I will not sail with Cunard or Carnival again and would strongly persuade anyone who is thinking about it to look elsewhere and avoid the disappointment. Cunard are trading on their connection with the British Royal family which is a mere name on a ship combined with some past glory. If you get a late deal at a bargain price then by all means it could be worth it but do not expect too much. Definitely do not pay over the odds and expect to have a good experience. Read Less
Sail Date June 2016
We wanted to visit Iceland and, having initially looked at flights/hotels, this cruise, our first, fitted the bill. Although the good weather and calm sea helped, the cruise exceeded our expectations. Despite the previous negative reviews ... Read More
We wanted to visit Iceland and, having initially looked at flights/hotels, this cruise, our first, fitted the bill. Although the good weather and calm sea helped, the cruise exceeded our expectations. Despite the previous negative reviews on CruiseCritic, the Marco Polo was fine and we enjoyed our time on the ship. I guess if you wanted to find faults you could do but we found the ship had plenty of room and things to do - much more on the ship than you expect from the outside. A good set of stops (Faroes, 4 in Iceland, Shetlands, Orkney) and excursions, but independent excursions also no problem. Really friendly staff, food was good, cabin was what we expected, friendly passengers etc. Embarkation was a bit slow, but disembarkation was really fast and efficient. Wifi would have been good but free wifi at all stops so not a problem. So no real issues from us. A good cruise, now what next? Read Less
Sail Date June 2016
This was our first ever cruise. What appealed to us was the mix of days at sea, together with the variety of ports. We also did not want one of the very large ships. Embarkation went very smoothly, getting on around 11.30 in the ... Read More
This was our first ever cruise. What appealed to us was the mix of days at sea, together with the variety of ports. We also did not want one of the very large ships. Embarkation went very smoothly, getting on around 11.30 in the morning. Our cabin (deluxe balcony) was available at 1pm and we quickly unpacked. Plenty of storage space in the cabin. Cases fitted easily under the bed. We had taken two bottles of wine on board and were able to store them in the mini-bar. With no preconceptions we were very impressed by the ship. It was absolutely full but yet did not seem overcrowded. We had chosen My Time Dining and just turned up whenever we felt like it, although it eventually ended up with a drink in the Schooner Bar at around 8pm and then onto the dining room. This way we were not on the same table with the same people for 12 nights. We ate only one breakfast in the Minstrel dining room which was fine and all the other times in the Windjammer – whilst it was very crowded we always managed to find somewhere to sit and the food was fine. I also enjoyed the Park Cafe which was great for a snack in the afternoon. We had not taken a drinks package and don’t drink that much – just a beer before dinner and a bottle of wine at dinner between the two of us. No point taking the drinks package for both of us and a 2 for 1 offer was not available. The wine prices were exorbitant. We attended most of the shows and most were great. The Tango dancers, visual comedy and magician. The only dud was the solo singer. The back street Beatles were just about ok. Internet prices were also exorbitant and we just logged on in port. I did quite a bit of sunbathing and i always found somewhere to lie. Best was on deck 12 away from the noise around the main pool and easy to slip into the solarium for a quick dip to cool off. Ports: Nice – we had spent a week in Nice a few years back so hired a car and went to have lunch with some friends in Provence. Had to take the train service from Villefranche into Nice – poor service and we lost 40 minutes by just missing a train so worth checking timetables. Athens – All we wished to see was the Acropolis. Caught the X80 from just outside the port entrance and this worked very well, although the instructions given as to where to stand to catch the bus were contradictory and had us crossing the road several times! In the end the bus stops at the stops on both sides of the road so it doesn’t matter. You’d think the guy who spends hours in the booth selling the bus tickets would know this. If you are over 65 you get a discount entrance ticket to the Acropolis. Kushadasi – this was the only time we took a ship’s excursion as we thought they were way overpriced. Tour took us to Ephesus which was great, to Sirince which was a waste of time (fruit wine tasting and shopping bizarre and carpet weaving which was great other than the hard sell.) Mykonos – took the sea bus for 2 euros and went to Delos which was interesting. For 10 euros each we had a guide. Salerno – took the train to Pompeii and a local guide. Rome – we had both been there before so just went to the town. Livorno – did not want to do Florence in a day so took the train to Lucca, a walled Tuscan town. Excellent. Royal Carribbean lives up to its reputation for the value initial price coupled with expensive drinks, shore excursions, internet, spa etc and lots of hard sell of shop stuff. If you can show discipline then fine but costs could easily run away and then you may as well go 6 star. Biggest downside was the dress code – guided by the instructions online, I packed a jacket, pants, shoes, shirt and tie for the so called 2 semi –formal nights which did not occur. Enough people had brought a dinner jacket for the two formal nights to make it worthwhile. Dress code for casual nights was way too informal with guests wearing shorts and slops into the main dining room – dumbed down for sure. Lectures: The lecturer was inspiring and very fluent and good. I asked her whether it was being recorded as I would have liked to have watched it again. But it had not been recorded, and one can’t help but wonder whether this was because there’s no money in it for Royal Caribbean! Lastly we met some very nice people with whom we shared several dinners. Read Less
Sail Date May 2016
This was our first cruise. We chose HAL because without exception, everyone we know who has cruised has raved about it. So we booked a back-to-back: transatlantic from Ft. Laud to the Azores and up the coast of Europe to Copenhagen for ... Read More
This was our first cruise. We chose HAL because without exception, everyone we know who has cruised has raved about it. So we booked a back-to-back: transatlantic from Ft. Laud to the Azores and up the coast of Europe to Copenhagen for 17 days, and a follow-up Baltic 12-day circle back to Copenhagen. The Good: Our cabin, a verandah on the Verandah Deck, was comfortable if small. But we didn't spend much time in it. We overlooked the tops of the life vessels but had unobstructed ocean views. Our cabin stewards were delightful and we LOVED the towel animals they made each night (yes, it's SOP on a cruise but we loved them anyway.) Our bathroom was small, of course, but had plenty of storage, including a shelf under the vanity and a roomy cabinet. The closets were pretty big for a small cabin. Our suitcases fit under the bed, barely. The food was plentiful and very good. We enjoyed open seating so sat with new people every night, which was interesting. The Pinnacle service was excellent and we loved the menu and preparations. All the dining-room staff at the Lido and Pinnacle were outstanding. We also enjoyed the specialty meals on the pool deck, with the oompah band and German dishes when we were in Warnemunde. We enjoyed trying out the different bars - I think there were 11 of them, each different in character. We went to one main stage show and didn't enjoy it that much, but we loved the piano bar where a young woman played and sang and sort of became everyone's granddaughter. Her replacement for the Baltic leg was a slicker, more polished performer with a Vegas-style line of patter and we didn't enjoy him as much. The piano-violin duos who played every evening were terrific. But by far the best entertainment was the BB King Blues Band in the BB King Room. They were fabulous musicians who put on a wonderful show every night that was sadly under-attended. But we were there almost every night. We enjoyed most of the lectures. One lecturer, a retired captain, was very entertaining and filled with tons of fascinating information. The other one was more professorial and managed to make his fascinating subjects a little windy and boring, but the information was great. We spent a lot of time in the Crow's Nest, reading and chatting. I worked my way through the library and enjoyed the wonderful views. Happy hour there was great. Everything was very clean and organized. Disembarkation for shore tours was very organized, the lifeboat drills were accomplished fast and in a somewhat military manner, with dire threats of being left behind if we missed them, and no matter when we were out and about, there would be someone polishing the brass, vacuuming, or washing windows. The Not-so-good: One suitcase was waiting for us when we reached our cabin. Two hours later, I called to ask about it and was told that the wine bottle in it would be confiscated because we couldn't bring it aboard, which directly contradicted what we'd been told before we booked. (We'd been told we could board with two bottles apiece.) I told them that we absolutely needed that suitcase immediately, WITH the wine, and a few minutes later there it was, wine bottle included. Happy hour is only observed in two of the bars, so if you were in the wrong place, you were out of luck. Not sure why they don't all have it. We didn't buy a drink package because we were quoted something like $1580 each for our 29-day cruise, with no ability to treat someone to a drink - we would have had to drink all that ourselves! So we paid as we went. Most drinks are pretty reasonably priced. Our verandah was a few feet shorter than others in that class, because we were just above the lifeboats. The balconies above us were at least two or three feet deeper. It turned out not to be an issue because the weather was chilly enough that we didn't use it much, but if that's important, don't book a Verandah cabin on Deck 5, the Verandah Deck. We kept getting lost because the passageways all look the same. It would be helpful if the doorways to the passageways were painted different but consistent colors - all port aft on each deck red, all port forward on each deck blue, and so on. Because some of the elevator banks look the same, we found ourselves wandering in circles. Likewise, the brass plaques at the elevators that show a cutaway of the ship with the decks labeled weren't oriented the way you were standing when you looked at them. So if you couldn't tell which way was forward and which was aft, they weren't much help. We'd looked forward to the behind-the-scenes tour but bagged it when we learned that it cost $150 per person, more than some of our shore excursions. Can't imagine how they justify that. There are no trays in the MDR. We understand the reason for that - it really cuts back on the massive food waste - but it's hard to juggle a full meal while searching for a table, especially in choppy seas. We encountered ONE 16-year-old girl on the 17-day leg of our trip. Everyone else was an older adult, sometimes significantly older. That poor girl was bored out of her skull. There were only four younger children on that leg, although some crew families came aboard for the Baltic leg so there were more kids around. As comfortable as this line is for older travelers, I'd think long and hard before bringing anyone under age 20 along. And that's pushing it. The one nightclubby venue was rumored to be closing before the end of the year. Overall, we enjoyed our first cruising experience. There were no surprises - we knew about the older crowd, but that's us! We've booked a second cruise on HAL for next spring. Read Less
Sail Date April 2016
This was my first cruise as bit of a treat for my 40th. We had cabin 832 which was in the middle on bottom deck. Some other passengers had issues with not having hot water but I had no problems at all. The walls were thin so we could here ... Read More
This was my first cruise as bit of a treat for my 40th. We had cabin 832 which was in the middle on bottom deck. Some other passengers had issues with not having hot water but I had no problems at all. The walls were thin so we could here the neighbours but the beds were comfy and actually had more room than I was anticipating. As with everything on the ship it was dated but for a 30yr old this spirit is holding up pretty well and was spotless. The food was plentiful and there was a really good variety. Whilst on-board we tried the sit down restaurant and lido buffet and the food was consistently excellent. The staff were amazing. From beginning to end everyone was very friendly. Not all of the shows / entertainment options were to my taste but everything I saw was well executed and the entertainment staff worked their socks off, William in particular was a little gem. The itinerary was changed at the last minute and we were not told until we were actually on the coach just after arrival. This wasn't a problem but due to bad weather later in the trip we missed out on going to Beirut which was the destination I was looking forward to the most and instead we had 2 days in Limassol, which is not a 2 day destination but couldn't be helped. The pools were tiny which I didn't realise and were defiantly to small to swim in and didn't look very enticing, while on board I didn't see a single person using them. On the whole I had a great time and will defiantly be cruising again. Read Less
Sail Date March 2016
Spent 3 nights aboard Ventuta sailing to Le Havre and Zebrugge. This was my first ever cruise and I went with my mother who has cruised a few times,so has more insight into cruising than myself.Firtsly I must say We were both impressed ... Read More
Spent 3 nights aboard Ventuta sailing to Le Havre and Zebrugge. This was my first ever cruise and I went with my mother who has cruised a few times,so has more insight into cruising than myself.Firtsly I must say We were both impressed with the speed of embarkation and the helpfulness of the P&O team ashore.Our cabin C316,was very tired looking and the shower facility not really adequate,however cabin was clean and well serviced by our steward.The food really let the ship down.Rushed meals and not particularly well presented.The Waterside buffet was a bit of a bun fight to say the least.Entertainment was mediocre and the background music in the bar areas way too loud,although you could find quiet areas.Excursions were good with informative tour guides.Would we go on this ship again? Definitely not for me. Read Less
Sail Date November 2015
We are seasoned cruisers, but this was my first with P&O, but not for my wife. It was a short seven day cruise that went as far as Lisbon. The weather was mixed with some wet days and some better days. I won't comment on the ports ... Read More
We are seasoned cruisers, but this was my first with P&O, but not for my wife. It was a short seven day cruise that went as far as Lisbon. The weather was mixed with some wet days and some better days. I won't comment on the ports but focus on the cruise. The good things. We were given a time to embark. This worked better then I thought. We arrived at 3pm, and were on board well before 3.30pm. The food. Outstanding. Up there with the very best we have had on cruises. The variety of food in the buffet was vey good. We used it most days for breakfast and lunch. The quality was also excellent. We went freedom dining and the choice, quality and service in our restaurant was outstanding. The ship itself was in good shape given it is seven years old. It was very clean both in the public areas and our cabin. Our cabin steward was also excellent. The entertainment was good. We enjoyed the production shows, four in a week. The dancers were excellent, although the singers did not quite have the range we have seen elsewhere, good at rock, not so good for musicals. Our loo was blocked but sorted within thirty minutes. The Not so Good The interactive TV was not. We asked for it to be resolved but it was not. Could take fifteen minutes just to check the inboard account. We gave up checking messages. The bar staff were not always efficient at serving. Once we waited more then twenty minutes. Went to the counter, but was told to wit for a waiter to serve us. Some of the swimming pools were out of action for much of the cruise. Given it was half term, the others were full of children, so never really got a swim. More avoiding kids in the pool. We like quizzes but felt they were held in the wing place. Many were in a small bar area, which was full fifteen minutes before start time. The ones we were able to attend were good. We also saw two recent films. However all in all we had a good time and would be happy to go with P&O again. Read Less
Sail Date October 2015
This was our first cruise so we did not know what to expect . Well we did not need to worry because it was excellent from start to finish . Our cabin was very comfy lots of wardrobe space , bathroom was good, shower excellent, and we had ... Read More
This was our first cruise so we did not know what to expect . Well we did not need to worry because it was excellent from start to finish . Our cabin was very comfy lots of wardrobe space , bathroom was good, shower excellent, and we had a window which was a bonus . The restaurants were excellent the bistro could get busy but that wasn't a problem for us , plenty off choice and lots of it . Entertainment was good and all the staff were excellent could not do enough for you . The excursions were very well organised although I think some were a bit expensive , but very interesting . All in all we had a great time and we would defiantly book to go on the Magellan again . Read Less
Sail Date October 2015
My wife and I, along with friends, took a Viking Cruise on the Danube departing September 25th, 2015 from Nuremburg, Germany. It was planned to arrive in Budapest on October 1st. It did not. Our Viking Cruise was a total ... Read More
My wife and I, along with friends, took a Viking Cruise on the Danube departing September 25th, 2015 from Nuremburg, Germany. It was planned to arrive in Budapest on October 1st. It did not. Our Viking Cruise was a total disappointment, with a significant under delivery in overall customer experience due to: 1) the excessive use of bus transportation with “claimed” low waters in the Danube, 2) Viking’s lack of communication on this issue prior to our trip commencement and during its duration 3) a requirement to change ships (Viking Var/Tor) for the second half of the cruise, and 4) no completion of the trip in Budapest where we were promised an evening cruise to view this magnificent city by night. Viking well in advance of our departure knew of the low water levels. No option of canceling our trip was given. Here are the details. 1. We did not have a full and fulfilling River cruise, using bus transportation for the bulk of the trip to access towns and cities, including Passau, Melk and Budapest. Our cruise became the most expensive BUS trip we have ever experienced. The extent of our bus transportation reduced our time to experience these major cites to well below the quality that Viking committed to. One bus trip exceeded 4 hours. We even missed the first evening in Vienna and much more that was promised. 2. The extent of our river cruising on the Danube was approximately 90 minutes completing the Wachau Valley, disappointingly at the end of the day, in dark lighting. This was hardly the time to see this wonderful scenery, take great photos, and see the promised beauty of the rest of this leg of the river. This part of the cruise was promised to start at lunchtime. It did not. 3. Our trip was not completed. We did not finish our voyage with a promised evening River Cruise on the Danube in Budapest. Luckily, we had extended our trip, and purchased an evening cruise in Budapest with a local operator and experienced this magnificent city from the river, but incurred the additional cost. Viking could have figured out a way to deliver this end piece of the journey. We, as has many of our cruise colleagues have, informed Viking of our negative experiences with their Danube Viking Cruise, asking for refunds and credits. We have communicated via email to VP Customer Relations, Jason Pashko, Head of North America, and Torstein Hagen, CEO of Viking. We have heard no replies after requesting for personal phone calls to better describe our experience. We have been left with Customer Relations Case Managers who have offered us a 25% credit on a future trip. Consistent with Viking’s “divide and conquer” approach to customer complaints, they refuse requests for taking the issue to senior management, and have offered credits ranging from 20% to 35% on a future Viking Cruise for our cruise colleagues. This is ridiculous. Why would an organization the size of Viking offer differing compensation levels across customers on the same cruise, all experiencing the same shortfall in experience? How DISAPPOINTING!!!!!!!!! Read Less
Sail Date September 2015
We arrived in Southampton at around half 12, and weren't supposed to embark until about half 3, but only had to wait about 10 minutes in the lounge area before we were called. Had picture taken, gave credit card details, and went ... Read More
We arrived in Southampton at around half 12, and weren't supposed to embark until about half 3, but only had to wait about 10 minutes in the lounge area before we were called. Had picture taken, gave credit card details, and went through customs all very smoothly, the whole process took less than 20 minutes. When we got on the ship we were told that we would not be able to go to our cabins until around 2pm, but that wasn't a problem, as we only had our hand luggage and a couple of suit bags. We made our way up to deck 15 where the buffets, bars and pools were and as soon as we sat down we were approached by a member of the bar staff, who was extremely helpful and service was with a massive smile, which is what you want to see on your holidays. When we got to our balcony cabin, we were pretty surprised at how roomy it was and the balcony was very spacious too. We asked our cabin steward for an ice bucket and glasses, as we had brought champagne on board with us. Nothing was too much trouble for the cabin steward, who turned our beds down each night and left a chocolate. I could get used to this lifestyle. Although the sail away was a little late, we were very lucky with the weather and able to go onto the open deck 15 and listen to the band, and watch everyone / join in the party. We ate in Saffron, one of the freedom dining restaurants on both nights, where we had the choice to wait for a table for two, or share. We chose to share, and met some really lovely people. We also went to the Arena theatre on the first night, although I wasn't overly impressed with the comedian. Then off to the Havana nightclub, first night was a Take That tribute and second night was a Tina Turner tribute, the club was packed both nights, but this didn't present a problem for the bar staff, who were really hard working and efficient. We also had breakfast and afternoon tea in one of the buffet restaurants, which we were happy with. We had breakfast on the second morning in Saffron, and the quality was excellent, as was the service, always with a smile. The only complaint we had about the breakfast was that the toast was hard and cold, and had obviously been pre prepared. However, this didn't spoil our breakfast at all. We didn't get to see all the areas of the ship in the two days, it just wasn't enough time, but what we did see was fab. We went on a coach trip excursion on Guernsey, which wasn't very good, and didn't leave a great impression of the island, its probably not somewhere we would choose to visit to be honest, and we have decided not to bother with any more excursions when we go on future cruises. We weren't due to disembark until half 3, but as we were ready at around half 9, we were allowed to leave the ship and collect our luggage, which was waiting for us. A very smooth disembarkation. Fantastic weekend, we are already looking at booking our next cruise with P&O. Read Less
Sail Date September 2015
Review of Cunard Queen Victoria This was our first cruise ever, and for the purposes of the review I suppose it is prudent to note that my partner and I are in our late 30’s - which is quite young for Cunard passengers. SHIP ... Read More
Review of Cunard Queen Victoria This was our first cruise ever, and for the purposes of the review I suppose it is prudent to note that my partner and I are in our late 30’s - which is quite young for Cunard passengers. SHIP The Queen Victoria is a beautiful ship, both inside and out. We saw in several ports bigger ships, but in my opinion when the QV lacks in size on some of these behemoths is the fact that it is stately and elegant. The outside areas on Decks 3, 9, 10 and 11 are lovely and you do feel at times as if you have 'stepped back in time' to be on this ship. If you get up early enough (as my partner and I did a couple of times to experience dawn in a couple of beautiful ports) you will see the deck hands hard at work cleaning the ship every morning to keep the ship spotless. EMBARKATION We Embarked in Civitavecchia, and flew into Rome on a Cunard chartered BA flight from Heathrow. Flight was on time, and check in was painless and easy. One of the small downsides was the situation once we arrived in Rome. The bags took an absolute age to arrive, and once we had given them up to the helpful Cunard reps (the last time we would see our bags for a good while) we were directed around by locally sourced staff working on behalf of Cunard. This wouldn't have been an issue if they had told us what was going on but passengers were herded from place to place without any explanation of what was going on, seemingly to walk to a location simply to then stand with no information for 10-15 minutes, before repeating the process to another location for another wait. Eventually after a good while of being sent from place to place we were on the coach to Civitavecchia. I will note now that if you are being taken anywhere by Cunard they will massively over-estimate the time it will take when they tell you how long the journey is - planning for a worst case scenario i suppose! The drive to Civitavecchia, billed as 70-90 minutes, took about 45. We walked from the coach directly into the pier reception area and were checked in very quickly indeed - a couple of pictures, give over the credit card, and then through security and you are on - I had read horror stories about wait times, but from Coach - Ship took all of 10 minutes, maximum. Really slick and professional I thought. We went directly to our stateroom on Deck 5 midships, the cabin was ready and looking great (more of this later) however but no luggage yet (this was to be expected) so we went off for a tour of the ship and a bite to eat in the Lido buffet on deck 9. I thought the Embarkation process was absolutely magnificent and apart from the situation in Rome airport with the local reps couldn't really fault it (and even that was a minor annoyance) I had read reviews that stated you need to surrender your passport - this was not the case with us. TIP: If you are on a lower deck (2, 3 or 4) instead of waiting for the lifts at midships when you embark, just walk up the stairs - this was the one and only time we had real issues with getting in the lifts as so many people were getting on at once. It doesn’t take long and had I known, even on Deck 5, I would have walked up the stairs to avoid the wait for the lift. THE CABIN We were on deck 5 mid-ship, with a 'restricted view' - I did not find the view a bother at all and could see everything. It possibly limited your photo opportunities, but to be honest I didn't spend a great deal of time on the Balcony anyway so it didn't bother me in the slightest. If I had the choice again I would have gone for an unrestricted view but if your budget will only let you go for the restricted view, just go for it! The ship isn’t very old, less than 10 years, and the state of the Cabin reflected this. It was spotless and very nicely decorated, with a king size bed, dressing table, sofa (which I believe also turned into a bed), coffee table etc. Nice towels, bathrobes and slippers were provided and the amenities in the bathroom were of a high quality (Penhaligon’s) and refreshed should you require (although our steward did need a bit of prompting in this regard). There’s a refrigerator, hair dryer, safe, and several electrical outlets. I knew from reading reviews that UK outlets were provided, however since you have one UK, one US and one European, if you want to use more than one power outlet at once, bring a 4 way power strip or an adapter if you have one. The bed was lovely, with a huge abundance of pillows, and excellent quality bedding. Bathroom was slightly cramped but it was designed very well so you soon got used to the reduced dimensions. The fridge was stocked with water and cans of soft drinks, and the prices for these were fairly reasonable. There was a complimentary half bottle of champagne on ice waiting for us when we got in our room. We saved it for sail away rather than devouring it immediately! The one downside to the room is the size and quality of the television. It is small at 21” and the reception was not of a high quality. The choice of channels is quite limited. However, I didn’t go on the cruise to watch television, I can watch television at home so it didn’t hamper my enjoyment of the cruise. LAUNDRY There is a laundry on every floor, but be warned they are busy. There were three washers and three dryers, open from around 0730 to 2100. Use of the machines was free and the soap was also free. Getting a machine seemed to be a challenge as they were always busy with lots of passengers waiting. I did not need to wash any items but I did have to iron a few things, and there tended to be a queue to do this. However not a huge one and didn’t take a huge amount of time. If I were to go again, I would probably take less clothes and simply use the Laundry service for a few select items, as I didn’t think the charges were astronomical for this service from what I could gather (compared to the pricing for some other things – more on that later) DINING There are two levels of Dining, one for Britannia level passengers, and the Queens/Princess grills for the higher levels of passenger – We obviously did not have access to these grills so I cannot comment on them. We had requested a table for two in the Britannia and were granted this, however on reflection I think next time I will state no preference/larger table, as some of the couples who were randomly mixed on the larger tables seemed to be having a whale of a time. However, this is highly dependent on whom you get paired with, and as I will go on to state throughout this review, you could well be unlucky in this regard. Our neighbour on the first evening ordered a sirloin steak well done and then spent 20 minutes complaining loudly to the waiter that it was tough! If you’re going to ruin a steak by ordering it well done madam, don’t be surprised that it’s ruined – you made that happen, not the chefs! We were given a table on the upper floor of the Britannia on the 2nd seating (8:30 dine time) again, I'm in two minds as to which would be the most advantageous – earlier seating at 6:30 means you have more time to enjoy the evening activities, however it does curtail your daytime activities. A quandary you can figure out for yourselves! We had one waiter with two assistants (Wilfredo, Srdan, and Marius), and a dedicated sommelier assigned to our section (Milo). All 4 of these gentlemen were an absolute delight and worked SO hard to keep myself and my partner happy over the course of our voyage. I actually submitted commendations for them as I thought they were absolutely amazing. They really enhanced our voyage and our dining experience every night was amazing. The food is excellent quality, although on occasion slightly rich and you do end most evenings feeling extremely full! (Not that there is anything wrong with that!) Some of the choices I made over the course of the week were an absolute delight – The Beef Wellington and Baked Alaska were particular highlights. We did enjoy breakfast and lunch in the dining room as well, but not always, often choosing the Lido over the more ‘formal’ setting of the dining room for either the breadth of choice or because we were in a bit more of a hurry. Dining in the Britannia is not a rushed experience (nor should it be) ALTERNATIVE DINING You can dine on Deck 2 in the Veranda, which is high quality French food, for a surcharge, or in the Lido Buffet on Deck 9. We did not bother booking the Veranda; I thought the quality of the food in the Britannia was more than adequate for our needs. We did walk around it when not open though and it is very tastefully decorated and I am sure the experience in there would be excellent. We enjoyed several lunches and breakfasts in the Lido on deck 9. The Lido buffet is huge, with areas that we didn’t even notice until several days into the cruise. Breakfast in the Lido is a cornucopia of choice, from Waffles and Pancakes (and Eggs) cooked to order, to anything and everything that you might expect for breakfast, be you American, British, or Australian (or indeed many other nationalities!) So much choice that I can’t even begin to explain in words – I don’t have enough words. Suffice to say whatever you want for breakfast is there. I guarantee it, including huge quantities of fruit and breads. For Lunch it’s much of the same, choice wise, with additional areas that come into play, most notably a pizza and pasta station where they will cook your order fresh each lunchtime – the pizza was of excellent quality. They also serve an informal ‘afternoon tea’ in the Lido and also have sections dedicated to fresh donuts, cookies and cupcakes at seemingly random times of the day. It literally never closes, you can get something there 24 hours a day, should you require. There is also a Lido bar and grill at the aft serving ‘fast’ food like Hamburgers, hot dogs and French fries. Also it should be noted that every day you can take ‘proper’ afternoon tea in the Queens Room down on deck 2 which is very nice indeed, accompanied by a string quartet (Very elegant). There is also a champagne afternoon tea available for a surcharge but once again we didn’t see the need to partake of this. It’s also worth noting that the Lido does themed nights (for another surcharge). Room Service is also available 24 hours but I felt no need to take advantage of this at any point. TIP The Lido can get very busy at ‘obvious’ times. (9am for breakfast and 1pm for lunch) – it’s sometimes a challenge to find a table at these times, although I never completely failed to find one – it just required an eagle eye! SHOPPING Like most cruise ships this ship has shopping at the Royal Arcade. There were some very competitive buys in perfume, leather goods and liquors. Sales are a common occurrence. SPA The Spa looked amazing and Cunard pushed it quite heavily, but this would be one of my main criticisms of the QV. The prices are (in my opinion) astronomical for the services provided. If they reduced the prices in the Spa I felt like we would have actually used them but I didn’t think we could really justify this. If you have plenty of money though, it did look amazing. EMPIRE CASINO This has to be one of the smallest casinos on the seas. Located on Deck two, there are enough slots, roulette and card games to keep one busy. ROYAL ARCADE This is shopping and as with most ships there is a small retail outlet where one can purchase from a limited selection of clothes, watches, jewellery, etc. There was a store selling essential items and also a book store – although the shops are nice you do seem to pay full whack for everything but if you have forgotten any essentials you will find yourself covered. Once again I didn’t come on a cruise to go shopping, but the fact that they were there was a nice touch. THE ROYAL THEATER One of the visual highlights of the ship. A beautiful room indeed, seating for a lot of people and a wide variety of shows on in the evenings and insight talks from subject experts during the day. The productions were of a decent quality but nothing amazing, but still a fun way to spend an hour or so in the evening before or after your meal! DECK CHAIRS & SEATING Really nice deck chairs on the cruise and they seem to be dotted everywhere where there is room on the upper decks. Although Prime positions go quickly, we never had a problem finding somewhere to relax on deck, either in the Sun or the Shade if required. INTERNET I heard from several passengers horror stories about the speed of Internet on board. I didn’t need to use it as we were only on for a week and I could use my phone in any cafe when in port with free wifi, so I just limited my use to those times – this did not bother me in the slightest. Again I don’t want to spend my holiday checking my emails! POOLS One on the aft of deck nine and one in the mid-forwards section of the ship on deck 9. The pools were rarely busy but a lot of the passengers enjoyed sunbathing next to them. Two hot tubs by each pool as well. Very nice if not enormous, but then when are pools enormous on board – I used the pool twice and the temperature was perfect. There were towels by each pool and in several other common areas – I had read reviews stating you needed to take your towels from your room – this is definitely NOT the case! YOUR FELLOW PASSENGERS Now onto my biggest gripe of the cruise. This ship had about a third of the passengers from the United States followed by the UK and Australia. The remainder was truly a global mix. Many were seniors. Very few (perhaps less than a dozen) children were aboard. The ships’ dress policy stresses appropriate dress all over the ship in the evenings. They mention that there is strict enforcement. Well I couldn’t disagree with that more. There was absolutely no enforcement. At dinner where a jacket is required for men I saw several men in casual shirts with no jacket in the Britannia dining room and some of the women looked downright scruffy. I am not a snob by any means (as you will see shortly!) but one of the driving factors behind our decision to go Cunard was to experience the evenings as an ‘event’ and dress up. Well some of the passengers really push the limits of what should be deemed acceptable in this regard. Formal nights had a much higher ‘hit rate’ of passengers dressing up and making an effort, but some of them still really did push their luck in this regard. If you are going to pay for a Cunard cruise and you know the dress policy, why would you then ignore it? It doesn’t make sense to me. A less formal cruise would save you money if you detest dressing up that much. I suppose the trend away from Smart/Formal attire is a relentless one and even Cunard cannot escape forever. I think personally this is a shame. This takes me onto the rest of the passengers and their attitude. Although we met a great deal of nice and pleasant people on board, it was one of the main detractions of life on board that there were a significant minority of awful people on board. The personality and behaviour of some of these people was appalling. I saw several instances in bars, dining rooms and out on deck when passengers were not just rude to staff, they were downright abusive. Some of them treated the staff like slaves. I was horrified by some of this behavior and went out of my way to be as polite and thankful to the staff as I could be, just to try and redress the balance. I would say that if you say good morning/good afternoon/good evening to everyone you pass; approximately three quarters of them will return the greeting with a smile. The disgusting quarter of them who think they are better than everyone else on the planet will look upon you with disdain, but it’s wise to remember that you are the better person, and manners cost nothing. I lost count of the people I held doors open for who acted as if I was their personal butler rather than a fellow guest being polite. How hard really is ‘please’ ‘thank you’ etc? Apparently these simple words are too much effort for some people. TOURS ON SHORE We mostly preferred to do our own thing in this regard and the prices of some of the trips did seem a bit excessive and we talked to a couple of guests about their experiences and it seems they are very mixed. Some tours are excellent and some are very poor, and there appears to be no way of knowing in advance which is which! However, we got lucky – we booked the Doges Palace/St. Marks Basilica and Gondola ride tour in Venice, and it was absolutely brilliant, our guide was excellent and I enjoyed every moment of it! Well done Cunard! They did mess up though in advance of the tour, saying that our tour tickets would be outside our stateroom the night before the tour, and then they never turned up. Sadly this then led to me rushing around to get them in the morning before the tour, and after bizarrely telling me off for something Cunard had messed up, the member of staff on the tour desk printed us a couple of duplicates. I got the impression that you do pay over the odds for tours and it does seem like a huge money making exercise to me. I think you roll the dice and see if you get lucky on the tour front, we did but make sure you read up on them in advance and make sure that the tour at least provides you with exactly what you want to do, at least then if you do pay over the odds you don’t mind because it was exactly what you wanted! DAILY NEWS AND EVENTS The ship provides both a daily news summary and daily events bulletin to your stateroom. Some of the Port guides were better than others, some including Maps and some without, but on balance they were informative and helpful and we carried them around with us to plan our days. SHIP TOURS We missed the announcement of the bridge/back of house tour which was a shame, would have loved to have done it. We did do the galley tour with executive chef Mark Oldroyd and he was brilliant, giving us loads of interesting information and introducing us to a lot of the chefs on duty at the time preparing our lunches – a really nice passionate guy, both about his work and about Cunard. I was impressed he knew every single member of staff personally – there are hundreds of them! One of the best parts about the galley tour was seeing it was clear that the chefs enjoy their work – they all looked very happy and cheerful in their work. It seemed to me as an outsider looking in that Cunard must treat their staff well. PHOTO GALLERY Simple review of the photographs – very nicely done, but hugely overpriced. We looked at the prices and decided that at the end of the week we’d choose ONE to have rather than several. If you want a selection of photos and an album, it will cost you several hundred pounds – for a few photos and an album! Even one picture we had cost me £25. It’s a lot of money for a picture. There isn’t a hard sell at least which is a plus point, there are photographers everywhere especially on formal nights but if you don’t want your picture taken, don’t queue up DANCING The Queens Room is a very large room where lots of activities happen – fencing classes, ballroom dancing classes, afternoon tea etc. It has a large dance floor open every evening for your dance pleasure. From a man with two left feet, the mixture of dancing on offer was amusing. From one Japanese couple taking it SUPER seriously and throwing themselves about with abandon to older couples moving slowly around the dance floor, there is always something interesting to see. Some of the people thought they were on strictly I think! There is also a ‘nightclub’ on deck 10 called Hemispheres which was more to my tastes, although I was often too full or tired to enjoy it for a long period of time! BARS There is the Queens Room, the Champagne Bar, the midships lounge and the Chart Room---all elegant and a nice place to relax with a drink. The service was excellent in all of the bars. One step up from these is the Commodore Club at Deck 10 forwards. One of my favourite bars of all time, you get a great view from the front of the ship and absolutely brilliant service - and some quite wonderful (if pricey) cocktails. This is offset slightly by the snacks and canapés you will be served to go with your drinks, which were varied and delicious. At the slightly more ‘rough and ready’ (although obviously, as it’s Cunard, not really rough and ready) end of the scale you have the Golden Lion pub opposite the Casino on Deck 2. This is a great little pub with the cheapest drinks on the ship (basically UK pub prices before the service charge) and some varied entertainment – live sports, quizzes, bingo and pianists/jazz bands – You’ll enjoy the Pub. They only do food for a short period of time (12-2) but it’s excellent pub grub, the fish and chips in particular was delicious. The quizzes were taken very seriously by some! LIBRARY This ship has the best library we have ever encountered aboard a cruise ship. Located on Decks 2 & 3, there are hundreds and hundreds of books that can be checked out. Even if you are not a reader visit this library. It is one of a kind and a beautiful space. DISEMBARKATION Smoother than Embarkation, bags outside the room the night before by 11pm, they were gone in a flash. The transfer to the airport in Venice took no time at all and the flight was again on time – once again slightly ruined by some of the ruder contingent aboard ship but I’d gotten fully used to their behaviour by then! SUMMARY I absolutely loved my first cruise on board the QV. The Ship is fantastic and the service is excellent. I enjoyed the formality of the ship and dressing up as an event for dinner. It’s not for everyone but we loved it. Next time I would have no hesitation in going with Cunard, although I think we’ll try a more casual cruise line to compare the two. We are still novices at this after all! The food was excellent, and the choice is bewildering at times. The Room was very nice and we had no complaints at all with our Steward who was attentive and serviced our room constantly without us ever actually seeing him! Downsides are the size and quality of the Television, the prices for the following services: Spa, Photos and Tours and of course back to the rudeness and attitude of some of the guests. I would have no hesitation in recommending the Queen Victoria or sailing aboard her again! Read Less
Sail Date September 2015
My husband and I just returned from a "cruise" from Nuremberg to Budapest on the Viking Var which began September 18, 2015. We were very disappointed as there was very little cruising done due to low water levels on the Danube. ... Read More
My husband and I just returned from a "cruise" from Nuremberg to Budapest on the Viking Var which began September 18, 2015. We were very disappointed as there was very little cruising done due to low water levels on the Danube. Instead, after docking in Regensberg, we were bussed from the ship to Passau and back permitting only a very short visit in Passau. Then the following day we were bussed to Melk and put on a very crowded local tour ship to visit the Danube Narrows. It was standing room only on the ship's deck. We were allowed only a 30 minute tour in Melk before being bussed to Linz where the ship Tor was docked for repairs. We embarked on Tor and sailed to Vienna. We were then loaded onto another bus for a day trip to Prague. Since we were scheduled for a post-trip in Prague, we asked Viking to arrange for us to remain in Prague rather than being bussed back to the ship and then bussed back to Prague the next day. They would not accommodate us. We had very little time in the cities we were scheduled to visit, not to mention the discomfort of long and cramped bus travel. For the short time we were actually on the ship, we enjoyed the food, cabin, and service. However, this just provided an even starker contrast with the unpleasant conditions experienced during the major part of the trip. We were very unhappy with Viking's customer service. We had contacted them before the cruise because we had heard of problems due to low water levels on the Danube. We had planned to postpone our trip if conditions were unstable. They assured us that there were no problems and agreed to notify us in advance if any deviations from the itinerary were expected. We later found out that passengers were being bussed to ports at the same time that Viking was assuring us there were no problems. We understand that unexpected events may occur while cruising, with a need to make adjustments. But Viking was well aware that not only were cruise disruptions possible, they were very likely to occur. Viking provided information to us at the last possible moment throughout the trip, claiming that every deviation in the itinerary was a complete surprise. Read Less
Sail Date September 2015
What a disaster, my husband booked as a surprise through groupon who had a deal, buy one get one free. 2 days after taking his money, sending a receipt and a confirmation email with sailing details and giving me the gift, groupon sent ... Read More
What a disaster, my husband booked as a surprise through groupon who had a deal, buy one get one free. 2 days after taking his money, sending a receipt and a confirmation email with sailing details and giving me the gift, groupon sent him an email saying that the shipping company had overbooked so cancelled our booking. He contacted them explaining it was a surprise gift etc, they refused to do anything to help. They said they had availability on other dates but he would have to pay full price as the offer doesn't apply and there were no offers expected to be available any time soon, as he had given me the gift he decided he would book directly with them. He had booked in our married name, as we are newly married I had not changed the name on my passport, he contacted customer services. If you think Ryanair are bad these guys steal the show, they wanted £92 to change the name of my ticket to my maiden name. After some discussion they eventually agreed to charge "only £50", of course we had to pay this or not sail, within 5 minuets they emailed the new ticket through. Not a bad wage, £10 a minuet. A big attraction of this ship was it has 3 jacuzzi's and 2 swimming pools, unfortunately the first 2 days the hot tubs were out of order, day 3 one hot tub was working and a ship full of people wanting a turn. Both pools were appalling, they water was filthy and freezing, not one person on the ship would brave a swim. Day one we docked in Amsterdam, because of technical difficulties (they couldn't fit the ramp from ship to shore) we were not able to leave the boat until 11.45am instead of 9am. Corridors and stairwells were packed, people were getting irate and there was very little information being shared with passengers. Many excursions were cancelled, as a "means of compensation" everyone was offered either a glass of wine or a soft drink .... Staff were not unpleasant, however, many were Inexperienced and all were exhausted and clearly unhappy. Entertainment was the worst you could imagine with the exception of a very talented violinist. Photos were constantly being taken and sold for £10 each photo The assistant captain failed to make dinner appointment without any reasons given to his guests, this left his guests very disappointed as much effort is made to sit at 'Captains Table'. The food at dinner was generally reasonable though no food was available in the evening as advertised and seating was chaotic. Breakfast was not great at all though plenty of it. As soon as you finished your meal, or nearly finished on occasions, the waiters would snatch your plate away. My husband had been served his pudding as I was being served my main on one occasion. An elderly couple went on an excursion, they were 3 minuets late returning back to their coach and were left stranded in the pouring rain, they had to get a taxi back to the ship. There were several hen and stag groups, we felt the evening disco was like a singles club. We found that we paid double and sometimes 3 times more than any other passenger we met, of the many people we met we spoke to only one who said they would maybe give this company another chance. Read Less
Sail Date September 2015
From start to finish every second of the cruise was amazing. The technology brilliant, from spectacular shows, robot bars, and WOW bands (wrist bands which you used electronically to pay for items, get in and out of your stateroom). As a ... Read More
From start to finish every second of the cruise was amazing. The technology brilliant, from spectacular shows, robot bars, and WOW bands (wrist bands which you used electronically to pay for items, get in and out of your stateroom). As a wheelchair user the whole ship was accessible! All staff were so attentive to detail, polite and respectful (which is more than can be said about an American traveller who was rather rude to anyone he saw with a disability... ). The ports were stunning! Gibraltar, Rome, La Spezia/Pisa/Florence, Cadiz, Vigo, Lisbon, Marseille, Cartagena (in no order), Royal Caribbean had considered the time needed each port, and length of time sailing, and I must say the mix perfect! Many people on here were unhappy with Dynamic Dining, I loved it! All of the restaurants fabulous and unique, I had booked a number of evening, especially the Grand for dress up evenings. Other nights we arrived at our choice for that day, depending on what we fancied, and with new friends found onboard we were ushered in, no wait, the food fabulous. I was a bit put out when booking my next cruise and was asked at what time would I like to dine. Even so I'm sure the next cruise will be brilliant too, end of the day your cruise is what you make it, I cannot understand how anyone had anything at all to complain about. I highly recommend! Read Less
Sail Date September 2015
I found it very hard to come up with a number to rate this cruise. There was very good, there was average and there was bad. I also need to mention that we were first time cruisers as were the couple who traveled with us. We were ... Read More
I found it very hard to come up with a number to rate this cruise. There was very good, there was average and there was bad. I also need to mention that we were first time cruisers as were the couple who traveled with us. We were celebrating the wives 60th birthdays, and this is what they chose to do. I also need to say for the past 30 years I have been a special event planner, who has organized meetings all over the world, and I like to be in control. That being said, I knew that I would have no control once aboard the ship, and I was going to have to deal with it. We chose this cruise because it was dedicated to wine and culinary tourism, and Windstar was including complimentary wines from the three countries we were visiting each night with dinner, and before dinner a tasting of those wines with a guest sommelier (more on that later). I tried hard to do my research on the ports, as if I was planning to do an event there. I also did research on cruising which brought me to Cruise Critic, which I perused continually for the year before we sailed. In reading previous reviews, I learned that we were going to be the outliers, as most of the reviews were written by folks who have been on many, many cruises. As for the cruise, embarkation was a breeze. There were tons of smiles, and the sight of the Cliffs of Dover upon leaving was awesome. We arrived at our cabin, and were pleasantly surprised with the size and layout. We had been upgraded to a "balcony" suite (more on that later). The first day at sea was very nice, as we settled in and got to know the ship. We loved the size and the fact that of the 160 passengers, there were no children. I would agree with the term of casual luxury. We loved going to dinner in Aloha shirts, and wearing topsiders. The front line staff, cabin stewards and waiters were awesome. They could not do enough for us, and they always had smiles on their faces. I have always been a morning person, so even on vacation I was up at 530am, into the shower, and then up to the Yacht Club, where I was met by Yahya, had a coffee, juice and pastry. Most days I was the only one in there until 630 or so. Very peaceful and relaxing. On day three after we left St. Malo, I jumped in the shower only to find no water. Same for the sink and toilet.. I headed up to the Yacht Club to learn the water systems were down and they were working on it. The captain finally came on at 9am to say they were diverting to the town of Brest where there was a French Naval Base, and engineers who could fix the problem. We were in Brest until 3pm, and it wasn't until we departed that the Captain came on and apologized for the inconvenience. No offer of any compensation. If it was me at one of my events, the bar would have been thrown open. I know from experience that stuff happens, but the key is how the problem is addressed. As for shore excursions, we booked two of Windstar's offerings, and I booked two private guides on my own. No comparison. At El Ferrol, we went on the Windstar excursion to Santiago de Compostela. Cost $189pp. Most of the time was spent on a coach with 40 other passengers. We then marched around this UNESCO World Heritage Site following a guide listening to her commentary through a headset. Not so good. In Porto I hired Douro Exclusive and the owner Marco picked the 4 of us up, visited wineries in Douro and then had the most amazing lunch at a Michelin starred restaurant on a deck overlooking the river and vineyards. Cost $150pp.. In St. Emilion we took the Windstar excursion to Chateau Soutard. Again 40 pax on a coach. The winery was not ready for us when we got there, and were then dropped off in the old town of St. Emilion with no instructions on when to be back at the coach. I wanted to grab the microphone and take over. Not good at all. In Lisbon I hired "Your Friend in Lisbon" to take us on a port and tapas tour of town. Again an incredible experience. Cost $100pp. In addition to their "offered" excursions, Windstar included a dinner at Chateau Giscours in Bordeaux. This was a fabulous evening, with great coordination, food, classical music, and premium wines, all held in the great room of this fantastic old Chateau. This was included in the cost of the cruise, and it was fantastic. Now the guest sommelier was going to do a tasting each evening at 6pm in the main dining room. Each night there were three wines, one from each of the countries we were visiting(France, Spain and Portugal). I found the speaker a bit overbearing in his method and style. Almost like being talked down to. We went the first four nights, and then I decided I had had enough. Since we were going to have these wines at dinner, I didn't want to sit through the "talk". Our traveling companions did go every night, and said that by the end of the cruise the room was only 1/2 full. Not sure if Windstar did their due diligence on this selection. As for disembarkation, it was also a breeze. Finally my biggest gripe with this cruise is what happened on the front side. We booked in 17 months in advance. Paid the 10K final payment 3 months in advance, and then 2 days after making that payment, I was showing a colleague the cruise on the Windstar web site. I was shocked to see they had lowered the price $800pp. So I called our travel agent and she too was surprised by that amount and that she was going to call Windstar in Seattle. When she got back to me, she said Windstar offered a $100 per cabin shipboard credit, and she didn't think that was fair. Since this agency belongs to the Virtuoso organization, she told me they have pull, and was going to have her manager call. In the end they offered a $200 per cabin shipboard credit and upgraded us to the "balcony" suite. Being able to open the window in the cabin was nice, but certainly not worth the premium that Windstar assigns to those rooms. It was not so much the money (as the price we paid was what we had budgeted for), again it was the way it was handled. Living in the Pacific Northwest, I have held elite flyer status with Alaska Airlines for years. Their policy is if the fare goes down before you fly, you get a credit. No questions. As for Windstar, if I have learned one thing over this past year is that premium cruising is a very competitive business. Here they had two couples, right in their demographic wheelhouse. We are on the cusp of retirement, have disposable income and the time to spend it. And they decide to play the nickel and dime game. I'm sure their argument would be, well our cabins are highly perishable. The minute the ship leaves, it is revenue that cannot be recovered. We held that cabin for you (albeit with $1500) for 17 months, and you were able to be sure you were on the ship, and make your air travel plans far in advance. There may be some weight in that, but in the end it is very short sighted. Even before I stepped foot on the Star Legend, I was pretty sure that if I ever cruised again it would not be on Windstar. And now after the cruise, I feel the same way. Read Less
Sail Date September 2015
This was my first ever cruise and I was looking forward to it so much. My son also married on board. There were some positive points I.e. Loved my cabin and balcony, the housekeeper kept this very well but having said that as a solo ... Read More
This was my first ever cruise and I was looking forward to it so much. My son also married on board. There were some positive points I.e. Loved my cabin and balcony, the housekeeper kept this very well but having said that as a solo occupant I was also v tidy. My five year old grandson loved the kids club but we were a little concerned when told that they were registered for 100 in a relatively small area. Fortunately, on the times he attended this number did not materialise. Sindhu was a lovely restaurant as was the glasshouse - at a supplementary charge .... The main at the Epicurean was delicious but service very poor and seemingly lacking leadership. The weather was poor and as a result the planned stop at Guernsey was cancelled and we set off for Lisbon. crossing the Bay of biscay was rocky but not unexpected as this is a renowned area of inclement weather. Neither can P & O be held accountable for poor weather. However, with three thousand plus passengers crammed on board the whole ship was overcrowded and it did feel like Butlins on a boat. With tots in our party the swimming pools were unsafe due to overcrowding (way over the recommended number and no checks made) and it was impossible to use jacuzzis as these were both monopolised , and overcrowded, with young teens. The retreat for adults is available - at an additional cost ... We waited patiently to use the single netted area on deck 19 to vacate so we could play with a five year old. Unfortunately, within minutes of entering there, a group of young teens also decided they would go in - result was people and balls flying everywhere. No system or checking therefore older children again monopolising the area. With cricket bats and balls it is an accident waiting to happen. A safer, and fairer, syestem would be allocated time slots and supervised by staff to ensure safety. For three thousand plus passengers to have one netted area, one golf area, one set for quoits and one giant set of chess - it's a bit lacking !! The captain was an affable gentleman and the wedding went well, canapés were laid on whilst we awaited the couple having photos taken. The GF canapes were delicious but no drinks had been provided - not even water - these were extra and had to be purchased. One small bowl of crisps for four young children seems a bit stingy and others, were requested and provided at additional cost - (spice flavoured). The wedding meal was held in the Epicurean. Staff here seemed ineffective, over loaded and confused. My son, daughter in law and her parents sat on one table and the rest of us round the corner, up against a wall, on another table. Staff had lists which had been meticulously sorted by my well organised daughter in law but seemed unable to refer to them and mixed up many of the meals - which arrived at various intervals. One child waited A long time for a dessert - by which time we had all finished ours although three of us left them as they were raw pastry. Some three hours later, with tired and bored children we left before coffee was served as everything seemed to take an age. Food in the buffet was a case of attempting to find a table first - quite a feat as everywhere packed. It did not cater at all well for coeliac individuals and staff seemed poorly informed. No labels on any food stating GF or veggie so had to ask which was suitable - much to the annoyance of other passengers waiting behind. Given conflicting information resulting in one very upset stomach and a sleepless night. food was canteen style and quality. Spoke to other people with similar probs and they were terribly disappointed. Almost in tears one day when told the only sauce I could eat on my steak was tomato ketchup. I paid the same price as everyone else but had very, very limited options. I had one of the worst GF pizzas I had ever eaten whilst on board - burnt on the outside and cold in the middle. Apart from restaurants where we paid extra the food was a massive disappointment to me. To summarise, there were some highlights and good points I.e. Embarking and disembarking was very slick, cabin and balcony, the glasshouse, Sindu and the main at the Epicurean but I think P &O should look to either selling purely family cruises or other as they seem to want to capture all groups of clientele and, in my opinion, this is not working. They also seem The experience for me was one of 'pack them in and get them to spend'. Staff work very hard and are mostly polite and helpful but way overloaded in restaurants especially. Maybe another carrier would offer a better experience. Read Less
Sail Date August 2015
Just returned from a fantastic trip around the British Isles on the Azores, yes shes an old ship but don't be put off. First time cruising and were pleasantly surprised by this ship ( don't take any notice of any negative ... Read More
Just returned from a fantastic trip around the British Isles on the Azores, yes shes an old ship but don't be put off. First time cruising and were pleasantly surprised by this ship ( don't take any notice of any negative comments on previous reviews) Embarkation at Liverpool was well organised, taxi dropped us off, porters there to take luggage straight away, checking in 10 mins then straight onto ship, met off gangway and shown to cabin, although small ( cabin 317 ) it was well thought out and bathroom much bigger than expected, shower always hot water and plenty of pressure. Went for drink at the outside bar, went back to cabin and luggage there already, very impressed. Meals on board were great we ate both at the buffet and the waiter service restaurant, serving staff excellent, always plenty of choice, only small niggle was felt bit rushed in the restaurant. One night paid supplement for the steak house ( well worth the £15 extra ) best steak I've had cooked to perfection. We did wonder if tender off the ship at certain ports of call would be a problem as we hadn't booked their trips, as they get priority, but not a problem at all, never felt we were waiting long ( Heard on bigger ships this can be a nightmare) Drinks package £17 each per day well worth it for us Overall if you like the idea of a small ship with traditional cruise feel, this is the one for you Read Less
Sail Date August 2015
I'm a single mother to a 7 year old and this was our first ever cruise. My daughter loved the kids club which was very well organised, with friendly and attentive staff, and which had lots of activities lined up every day. There ... Read More
I'm a single mother to a 7 year old and this was our first ever cruise. My daughter loved the kids club which was very well organised, with friendly and attentive staff, and which had lots of activities lined up every day. There weren't that many kids on our cruise despite it being school summer holiday (we were told around 80 kids in total) which was a nice surprise, nice and chilled out. Embarkation was easy and fast. Majority of staff were friendly and helpful. Trying to order drinks while in the Horizon restaurant was a bit of a nightmare often taking so long to come that we'd finished our meal, a bit annoying since we both don't drink water and tea/coffee so wanted to order soft drinks regularly. The food was not that brilliant either, MDR was MUCH better. Headliners Theatre was excellent, shows were very professional. I also enjoyed some time in the casino which had some great staff making it much more entertaining. Yes, it seems lifts are congested, but we were on holiday so not in any hurry, just waited for our turn, not a problem. Our balcony room was lovely, no complaints, very clean with comfortable beds. Overall the ship is quite bland in appearance, it's decor is best described as "inoffensive", it's not at all striking but it's blandness ensures no one has much to complain about. Norwegian Fjords were beautiful, but if i did it again i wouldn't go on excursions, overpriced and rather dull and didn't enjoy being herded around amongst crowds of people - since this was our first ever cruise we didn't know what to expect, next time i will explore ports alone. Disembarkation nowhere near as smooth as embarkation, a bit chaotic. Read Less
Sail Date July 2015

Find a Cruise

Easily compare prices from multiple sites with one click