Europe - British Isles & Western First-Time Cruisers Cruise Reviews

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Size does matter

Review for a Baltic Sea Cruise on MSC Meraviglia

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BizzyBea17
10+ Cruises • Age 80s

We booked this 14 day cruise to Canada, America and Iceland in 2018 and the price was fantastic. The ship is beautiful - no expense spared with regard to decor and furnishings etc. BUT it's too big and cold (no atmosphere). There is a huge problem with embarking and disembarking - long queues. In Halifax (Canada) only one gangway served approximately 4,000 passengers and we had to wait ...
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Sail Date: September 2019

Cabin Type: Bella Inside Stateroom


Flatters to Deceive

Review for a Transatlantic Cruise on MSC Meraviglia

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Jao1953
10+ Cruises • Age 60s

This was my first and probably last MSC cruise. It's a pity because the ship itself has some good points and the ports of call were fantastic. We picked the ship up in Southampton along with what it turns out a lot of new crew who took a couple of days to come to terms with things. Staff were very polite and willing to assist if possible. We had a balcony cabin which was kept spotless ...
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Sail Date: September 2019


Never again

Review for a Baltic Sea Cruise on MSC Meraviglia

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Lor26
6-10 Cruises • Age 70s

Chose this cruise foe its for its travel itinery. ship far to big , only onboard awe factor is the main auditorium, spectcular light show and there it ends, MSC health and safety to passengers is lacking. Major incident - Meraviglia Lounge at lunchtime, entertainment crew decided the days lunchtime entertainment would be kicking a football on the dance floor where guests were sitting , drinking ...
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Sail Date: September 2019

Cabin Type: Fantastica Balcony Stateroom


Worst cruise we've taken

Review for a Baltic Sea Cruise on MSC Meraviglia

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tstretch
10+ Cruises • Age 60s

MSC 25 cruises later, worse experience ever on board the very underwhelming MSC Meravilgia. Where do we start? We stayed in the Royal Suite, one of two on the ship, in the Yacht Club, $18K USD for a 17-day Transatlantic cruise. It was myself and my 26-year-old son. From a negative embarkation experience with an argumentative and unprofessional cabin steward, it basically went downhill ...
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Sail Date: September 2019

Cabin Type: Yacht Club Royal Suite


Mafia Syndicate Cruiseline

Review for a Baltic Sea Cruise on MSC Meraviglia

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abnamro
10+ Cruises • Age 50s

Kiel to New York Embarkation at Kiel: Complete chaos took us 3 hours to get on the ship. There were no real lines for USA Citizens EU citizens after 2 hours they tried to rearange after thet it was more chaos. Food : Common this was sad the waves restaurant we eat 10 of the 17 nights i had one good meal that was the ribeye. I had a curry which was no curry. Spinach with some ...
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Sail Date: September 2019

Cabin Type: Fantastica Balcony Stateroom


Worst Cruise Experience Ever

Review for a Baltic Sea Cruise on MSC Meraviglia

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Xanda
10+ Cruises • Age 70s

We chose this cruise because of the itinerary. We had never been to Iceland and we thought this would give us an idea of what to see there. The embarkation process was horrible. Long lines and only two windows open when we arrived. We had to drag our luggage with us through the whole line. We were assigned the wrong dining time. It took us three days and a lot of haggling to get it changed. ...
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Sail Date: September 2019

Cabin Type: Fantastica Inside Stateroom


A Floating Bus

Review for a Baltic Sea Cruise on MSC Meraviglia

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Rome Again
10+ Cruises • Age 70s

We chose this cruise for the ports of call and to see Iceland - a 17 night transatlantic from Kiel, Germany to New York City. A beautiful ship- great staff - a mozzarella making station - great your choice dining at which tables for 2 were plentiful - However, an absent Captain, a wannabe Cruise Director, passengers embarking and debarking at every European port - a FLOATING BUS - Our welcome ...
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Sail Date: September 2019

Cabin Type: Aurea Balcony Stateroom


Beautiful & bold.....but too big for me

Review for a Transatlantic Cruise on MSC Meraviglia

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zany janey
6-10 Cruises • Age 60s

Selected this cruise to celebrate our 30th wedding anniversary so special occasion = the Yacht Club experience. I'm so glad I chose the YC as the rest of the ship was just way too big for me. One of the reasons I paid so much for YC was priority embarkation and disembarkation. Unfortunately there was no priority embarkation at Kiel, despite what I'd been told beforehand and it really was ...
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Sail Date: September 2019

Cabin Type: Yacht Club Inside Stateroom


MSC fails miserably to cater to the American market.

Review for a Baltic Sea Cruise on MSC Meraviglia

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NJGreek
10+ Cruises • Age 40s

Quick caveat that while this was my 25th sailing, this was my first (and will be my only) sailing on an MSC ship. It didn't take long for my group and I to notice that MSC caters to the European market, not the American market. This is blatantly apparent when it comes to customer service. MSC has a "it is what is is" mentality when it comes to delivering poor customer experience, which they did ...
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Sail Date: September 2019


First Time on MSC...Not sure I'll do it again

Review for a Mediterranean Cruise on MSC Meraviglia

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EllaDuChien
10+ Cruises • Age 50s

We chose this cruise for the ports and to try a new line. MSC has the status match program which also helped. This cruise was from Genoa, Italy to Kiel, Germany with stops at Marseille, Barcelona, Cadiz, Lisbon, Vigo, and Southampton. Embarkation: This was a disaster. I am not sure if Genoa was not equipped to handle this many passengers, or if they were just not prepared to turn over the ...
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Sail Date: April 2019

Cabin Type: Fantastica Outside Stateroom


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