"SAVE YOUR MONEY AND ON A DIFFERENT CRUISE LINE!!
Our family of 70+ decided to celebrate a milestone wedding anniversary plus birthdays of our loved ones. Many of us have cruised on other cruise lines before. We..."Read More
Jann64
2-5 Cruises
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Age 50s
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1-10 of 12 Bahamas First-Time Cruisers Cruise Reviews
We chose this particular cruise to visit their new private island that was advertised as opened three weeks prior to our sailing. When we were checking in, there was a notice posted that said there was an itinerary change and we would not be stopping at the island but spending the day at sea.They claimed it was due to circumstances beyond there control yet they advertised it when we booked our ...
I and my family cruised many times and never had such bad experience as we did on Meraviglia. Only positive is that this ship is new, but very bad design from comfort and efficiency stand point. You can't enjoy your vacation on this ship. It is designed to create issues at every step. Customer was not on their mind when they decided to release this ship. Too many passengers (4500) and not enough ...
I would definitely NOT recommend this cruise line. Very poor customer service. When we needed something in our cabin we could not ever find our steward. When I would call the front desk, I either go no answer or it would ring about 30 times before someone would pick up. The food was very disappointing. Everything seem to close down early. I had my kids on the cruise and my son was looking ...
Went on this cruise with a large group of family with multiple state rooms. Most of us had a similarly negative experience with customer service. Staff was consistently rude in every restaurant, hallway, pool, bar, activity area. Many staff members did not speak fluent English which made me feel unsafe. Staff appeared poorly trained and unable to handle the capacity of people on the ship. Managers ...
SAVE YOUR MONEY AND ON A DIFFERENT CRUISE LINE!!
Our family of 70+ decided to celebrate a milestone wedding anniversary plus birthdays of our loved ones. Many of us have cruised on other cruise lines before. We have collectively decided to never board an MSC vessel again!!
Given the videos we saw about MSC, we approached our cruise with great anticipation only to be shocked by the gross ...
Having been a fan of royal and it’s sister ships - this was a huge disappointment. I chose this ship that was suppose to have a dreamworks program catered to little kids. After paying in full I was told the program was canceled and nothing would be replaced. I paid 500 dollars for an almost 2 year old to sit a one mini splash pool. The best part is kids wake up early and the pool doesn’t open ...
Very rude guest service team. Out of 5 cabins that we purchased 3 had LOST luggage until 11pm. Guest services did not care about anyone no matter what your status is pinnacle, diamond,royal family, did not make a difference. Don't think about calling room service for food you if they answer the phone you can expect at least a 2 hour wait. For the money I would not travel again on this ship.Friend ...
Hair in food, hair in bed. service was awful. got drink package...no mint or lime for mojitos at three different bars. son got sick! room not very clean. room card didn't work. ate at specialty resturaunt for mexican and no guacamole! waiters could care less. couldn't even get a toothbrush kit without raising you know what!! no conditioner or lotion in bathrooms. beds and pillows ...
I do not usually post reviews because they are only a snap shop of an individuals experience however, given that every passenger I spoke to on this cruise was of the same opinion, i am sure many reviews are coming. From the moment we arrived at the port, being a diamond plus member, we were promised expedited boarding. What a joke. no one knew or cared what promises were made. Everyone was cattle ...
We wanted to try MSC Yacht Club and booked a 4 night cruise to the Bahamas. This cruise was a disaster and we will NEVER sail with MSC again. In their promotion video and info MSC promises you an unforgettable experience in luxury and exclusivity. Our experience was totally different !!!
Embarkation : the VIP lounge was a joke , not enough seating for all the passengers and the snacks we were ...
