25 Fort Lauderdale (Port Everglades) Silversea Silver Muse Cruise Reviews

Choose cruise because the iteniary was interesting with stops in NYC, Newfoundland and Ireland. Ship is very lovely but the food services are TERRIBLE. The food preparation, service (never hot in serving temperature), quality and ... Read More
Choose cruise because the iteniary was interesting with stops in NYC, Newfoundland and Ireland. Ship is very lovely but the food services are TERRIBLE. The food preparation, service (never hot in serving temperature), quality and selection of food venues is the worst of any of my over 1000 sailing days on various lines. Basically only 2 inside restaurant choices for lunch daily. Both serving below average food in selection and quality. Do not open the Japanese restaurant nor the IndoChina for addition luncheon variety except on shore days, which makes no sense. Other than the IndoChina restaurant, menus remained the same in all the inside restaurants for an entire cruise. Not even Evening Specials. Think the only reason for keeping the Atlantide Restaurant open (the worst of all the eating places) is to drive passengers to the 2 pricey optional restaurant choices.....neither of which is outstanding. The best food is offered in outside venues with no enclosures for weather considerations. This is true of both lunch and dinner. The Grill serves hot food and good service. The Pizza Parlor is also excellent. The Italian restaurant, which you would expect to be outstanding due to the ship's owner ship is barely adequate. Menu does not include such staples as meatballs, sausages, Ceasar Salad or cannolis. Gravy ( sauce) is ok but not authentic Italian taste or quality. The bar service was very good as well as the nightly entertainment in the bar. Overall entertainment was amateurish with young on- board singers and dancers and a couple of guests. No professionals. Activities on the ship definitely designed for non-active seniors. The usual bingo, trivia games,etc. Cabins and the ship in general were clean, modern and very pleasing. Excursions were fun and well handled by the staff as were the post trip hotel accommodations and transfers. Read Less
Sail Date April 2018
The ship is gorgeous, the staff is supreme, the food is wonderful. Our only criticism is regarding activities and entertainment. The highlight of every afternoon was Bingo and team Trivia. Not our idea of exciting and unique ... Read More
The ship is gorgeous, the staff is supreme, the food is wonderful. Our only criticism is regarding activities and entertainment. The highlight of every afternoon was Bingo and team Trivia. Not our idea of exciting and unique entertainment. There was also only a limited amount of board games on the ship. Throughout the 16 day cruise, food service was very slow, but the food quality was superior, as was the staff. The issues seemed to always be in the kitchen. One night, in the level 4 dining room, it took over 3.5 hours to complete dinner. We gave up on the idea of dessert. The head chef was very kind and seemed quite good at her job. I did go on a tour of the galley. I will give the benefit of the doubt. It’s a newer ship and there is a learning curve. They need to figure out how to shift focus on specific restaurants when business has higher than normal traffic. With all this said, we generally had a very good experience and plan to continue to use Silversea. Read Less
Sail Date April 2018
We went on this cruise with a total of 8 people for spring break. Ft Lauderdale to Barbados. We have cruised on mostly upscale cruise lines (Crystal, ect) and stay in mostly four and five star hotels so we know what this level of ... Read More
We went on this cruise with a total of 8 people for spring break. Ft Lauderdale to Barbados. We have cruised on mostly upscale cruise lines (Crystal, ect) and stay in mostly four and five star hotels so we know what this level of service is. In general, the ship was clean and well laid out but the service was absolutely horrible for this level of ship with almost a 1:1 staff/guest ratio. The issues were brought to their attention and they only were marginally improved. On a positive note, the suites are the largest we have ever seen. They are well laid out and comfortable. The quality of the food and beverage options are nice but we found it quite petty to charge an additional amount for a couple of the restaurants like the tepanyaki grill. Just bump the cruise fare by $60/pp instead of trying to nickel and dime people. We understand with the Michelin starred and branded restaurants. Entertainment was average in our opinion when comparing it to Crystal. We realize that the Crystal ship is twice the size so this was not really an issue. The musicals were more comical to our kids so it was still entertaining. Hopefully Sliversea will send in some undercover guests and make some major changes to their service process, communication and overall organization. If they do, I think we would try them again but the luxury/upscale space is far too crowded in order to drop the ball like they did for us on this cruise. Read Less
Sail Date March 2018
We took a 13 night trip on the Muse in March around the Caribbean, Fort Lauderdale to San Juan. We booked directly with the line but made our own flight and prehotel arraignments. Everything was easy and all worked out as expected. This ... Read More
We took a 13 night trip on the Muse in March around the Caribbean, Fort Lauderdale to San Juan. We booked directly with the line but made our own flight and prehotel arraignments. Everything was easy and all worked out as expected. This trip had ten ports which I believe was too many for the Caribbean. I would of liked a few more sea days. We have taken many trips and have been on most ocean cruise lines. This was our first SS trip. Below are my observations and comments. SHIP: Muse is a very nice ship. The layout is easy, size was great for us with plenty of space and no lines. The Decor was fine. We used all the public spaces and found the majority to be inviting and comfortable. The climate control system worked great everywhere we went and was very responsive in our cabin. CABIN: We were in a regular veranda cabin on deck eight, 845. It was very nice, great size with lots of storage all around. It was quite both day and night no matter what the ship was doing. The staff kept it very clean and made up with any request answered very quickly. I didn’t care for the in mirror TV and felt the TV selection was poor. INTERNET: I believe this was the first trip where everyone got unlimited internet. It was very easy to use while we encountered no dead spots aboard. We used it for email and face book which worked fast and dependably. I did not see any public computers however the front desk was willing to print out things. SERVICE: We felt the service was great all around. Everyone we encountered was pleasant and eager to please. FOOD: We ate in all the included venues and none of the extra charge. I really feel $60 pp is out of line on a already expensive luxury cruise. There should be no extra charge. We felt for a luxury line the food was just ok, there were no “wow” dishes. Beef was poor quality all around and I mistook their lobster tail for a shrimp. I would not recommend SS for a “foodie”. We made reservations on line and in person and used the open sitting restaurants. We had no issues and always got the time and table size we wanted. We tend to eat 7 to 7:30. We didn’t like the fixed menu deal, got boring after a week or so. We didn’t like the room service deal of not being able to order from a restaurant menu for dinner and not serving the food course by course. All was stacked up so as you ate your soup your desert melted. Not what I expect from a luxury line. SHOWS: We went to most of the shows and some of the speakers. They all were good, what I would expect for a ship this size. There was one pool party with great music. The lounge singers, jazz group and DJ were all very good. For us the main show started too late at 10:00 each evening. STORES: For a small ship they were all large with a very nice selection of product. SPA: Very nice and sold some very nice products. They gave some very nice hair treatments. In conclusion we hade a nice time and would use SS again, in fact we are going on the “new” Silver Spirit in October. For a luxury cruise line I would say they give an average value for the money. I was pleasantly surprised to see there was a broad mix of passenger age groups and nationalities. I find that much more pleasant than a trip where one group is the majority. Read Less
Sail Date March 2018
From the moment we stepped on board it was 5 star luxury all the way....we were on deck 6 in the middle. The stateroom was spacious and very cleverly designed...space for 4 suitcases , a walk in wardrobe..big bath room veranda and fabulous ... Read More
From the moment we stepped on board it was 5 star luxury all the way....we were on deck 6 in the middle. The stateroom was spacious and very cleverly designed...space for 4 suitcases , a walk in wardrobe..big bath room veranda and fabulous bed sitting room... The ship was the right size (450 to 500 passengers)...the service impeccable, dinning and restaurants all 5 star .. excursions very well organised.... NOTHING was to much trouble for our butler and the ALL the crew..... We would 100% cruise with silver seas again...... YOU got much more than you pay for or expect... The ship is small enough for one to feel comfortable and not walk miles to get lost or exhausted. I cannot fault the crew our butler was fantstic and could not do enough for us. Waht ever we requested appeared miraculously..My only slight and I mean slight ...the casion was a bit small and the slot machines dated...but the croupiers mad up for it.. The cruise director was brilliant and so much fun...... Read Less
Sail Date March 2018
We have been on many Silversea cruises as well as cruises on most major cruise lines including Seaborn, Sea Dreams Yacht Club, Celebrity, NCL, and most other major cruise lines. About 40 cruises in all. We chose the Silver Muse for this ... Read More
We have been on many Silversea cruises as well as cruises on most major cruise lines including Seaborn, Sea Dreams Yacht Club, Celebrity, NCL, and most other major cruise lines. About 40 cruises in all. We chose the Silver Muse for this cruise because it is a new ship and have enjoyed the Silversea cruise experience in the past. First the good news. The Silver Muse is a beautiful ship. It is the "Goldilocks" size of under 600 passengers. Not too big, not too small. There are many dining options and several bars and clubs to enjoy. The Silver Note supper club is great for dinner and live music. It is a great intimate jazz club with no extra charge. Reservations are a must. Kaiseki is a Japanese restaurant (ala Benihana) where you can sit around a table while the chef slices, dices, and chops your dinner. The cover charge here is $60.00 per person and there is basically only one dinner (you can choose between meat, fish, or vegetarian but everything else is fixed). It's nice but not worth the fee. The other extra cost restaurant is La Dame which is a french inspired Relais & Chateau venue. The cover charge here is also $60.00 per person. Food is only so-so and again, not worth the price. There is no "main" dining room on this ship and there are two open seating restaurtants, Atlantide, and Indochine which take the place of one. You don't make reservations at these as it is open seating at both so you come in a dine whenever you want. Other restaurants include La Terrazza (buffet for breakfast and lunch, italian for dinner. Reservation for dinner is a must), the Grill (outdoor dining on deck for dinner, sandwiches for lunch by the pool), and Spaccanapoli (pizza). Also, the Cruise Director Vicki is terrific! She is talented, funny, and extremely hard working! Now, the not-so-good. Some of the restaurant managers have an attitude-especially the one who manages Atlantide. Not very friendly. The entertainment is average. The Silver Sea singers (performing in the main theater) are very good, but other than that, a piano player in the lounge at times before dinner, and a trio that plays in another lounge at times. Overall, the food quality is about a 6 out of 10. We were disappointed at the quality of food, especially for a Silversea ship. On every other cruise we have been on (about 40) there is always an "always available" menu of some basic dishes like broiled chicken, a simple grilled steak, or fish. If there is such a menu at any of the restaurants on board, they must keep it a secret because it was never shown. Some of the dishes in restaurants are too spicy and/or rich and one might like a simple dinner at times. Service is also spotty. Our suite butler and maid were excellent, but some of the waiters in were less so. We went for breakfast in Atlantide one morning and walked out after about 10 minutes because we were never even seen by a waiter or offered coffee in that time. When we asked someone passing by for coffee, they said they would find someone, but then left and didn't bother to get us coffee. We left. Read Less
Sail Date March 2018
Desire to check out the latest Silversea ship the Silver Muse. In general we enjoyed everything. We still however prefer their smaller ships. However with close to 600 guests, we did not feel crowded. Coordination of services in 2 of ... Read More
Desire to check out the latest Silversea ship the Silver Muse. In general we enjoyed everything. We still however prefer their smaller ships. However with close to 600 guests, we did not feel crowded. Coordination of services in 2 of the restaurants needs improvement (La Terrazza and Indochine). House keeping staff were efficient but didn't seem to have the same personnel connections as previous cruises. Having the shore excursions included in the price was appreciated. Silversea had to cancel excursions to Tulum which was disappointing but there were safety concerns which of course we value the most. One excursion in Roatan Island was concerning where the contracted agency took us out snorkeling in conditions that were not ideal for novice swimmers. Embarkations and disembarkation were both handled professionally. It was also great to be in Fort Lauderdale cruise harbour without other cruise ships. In general we as always enjoyed Silversea cruises. Read Less
Sail Date March 2018
Newness of ship, culinary experience. Our butler Pedro and cabin attendant Solty were excellent as was Tatejanna in the Spa. The entertainment bordered on amateur and the guide in Belize(tubing excursion) was horrible. the guide through ... Read More
Newness of ship, culinary experience. Our butler Pedro and cabin attendant Solty were excellent as was Tatejanna in the Spa. The entertainment bordered on amateur and the guide in Belize(tubing excursion) was horrible. the guide through the caves was excellent. Jesus in Cozumel excellent. We enjoyed every bit of our time on board and the cuisine superb. La Dame could kick it up a notch all others excellent. The crew to passenger ratio excellent, we enjoy the smaller ship and look forward to sailing on same or one of your explorer ships. The Silversea line provides an exceptional cruising experience and the fact that we seldom saw others in the hallways and often had a private elevator was an added plus. The staff throughout the ship were always professional, polite and helpful. We had scheduled on Oceana in the fall but sister and brother-in-law had told us of their booking on Silversea so we joined them and even though we would not repeat the itinerary we will definitely book another voyage on Silversea Read Less
Sail Date March 2018
Wonderful ship, impeccable service, great food. Silversea has outdone itself with the Silver Muse. Every luxury anticipated and offered. Most important, the crew was first rate and catered to every interest and whim. Silversea ... Read More
Wonderful ship, impeccable service, great food. Silversea has outdone itself with the Silver Muse. Every luxury anticipated and offered. Most important, the crew was first rate and catered to every interest and whim. Silversea never says “no” to any reasonable request. The ambiance onboard was just about perfect and the cuisine especially great with so many new and varied dining opportunities. Our cabin was spacious and in excellent taste. The many different venues onboard catered to just about every interest. And the diversity of restaurants and cuisines made choosing a daily dining experience challenging but in the end rewarding. The only blemish on an otherwise great experience was the absence of truly memorable shore excursions, with the great exception of front row seats at Carnival! However, ever South American cruise line suffers the same fate as there are too few noteworthy ports and thus too few good shore excursions. Can’t change geography or culture to suit cruising tourists! Read Less
Sail Date January 2018
We chose this cruise when it was shortened from 18 to 12 days, ending in Lima rather than Valparaiso, which became an optional 5 day extension. We knew that there would be 5 days at sea, and assumed that those days would essentially be ... Read More
We chose this cruise when it was shortened from 18 to 12 days, ending in Lima rather than Valparaiso, which became an optional 5 day extension. We knew that there would be 5 days at sea, and assumed that those days would essentially be like staying at a 5 star hotel, and they were in some ways. There were 4 ports of call, but we will return to this. The cabin was beautifully appointed as was the entire ship. One could dine in any of the 6 restaurants, with 2 having a surcharge. All but one were excellent and commensurate with a ship of this caliber, with the exception of La Terraza, which served breakfast and lunch, but became an Italian venue for dinner - clearly inferior on all levels, with poor timing (forever) and average food. As for entertainment and activities, fair at best - clearly subpar. On prior voyages with Silversea, there were activities on the deck - pilates, yoga, etc. Here they were relegated to an interior stretching room and limited to 8, which filled immediately. Lectures were in a dark theater at 3 pm rather than in the Panorama lounge, a large space that could accommodate large numbers, with windows as well as a darker corner for slides. Earlier cruises had one night of Dinner Under The Stars, a wonderful buffet on deck - not here. I think that you get the message. The main pool deck even lacked background music - there was one afternoon with live music as background . As mentioned the service was excellent. Last but not least, the ports were fair. Cozumel, where we arrived on a Friday, along with four five thousand person boats. A tour that we bought from the cruise line was SO horrible that the cruise line refunded the cost of the 12 hour debacle. The other ports were fine.................clearly more thought and vetting needs to be done with the subcontractors.................so that's it. I certainly will research the passenger population as well as the ports for the next voyage. I hope that the "kinks" will be ironed out, as the line becomes more familiar with the ship............. Read Less
Sail Date January 2018
This was our first cruise for many years and we went with good friends. It was generally enjoyable but certainly not outstanding. The cabins were comfortable and the staff well trained and invariably pleasant and helpful. There are ... Read More
This was our first cruise for many years and we went with good friends. It was generally enjoyable but certainly not outstanding. The cabins were comfortable and the staff well trained and invariably pleasant and helpful. There are many restaurants on the Silver Muse. Food is fresh and plentiful but not particularly exciting and at La Dame, where passengers have to pay extra to dine, I could discern no appreciable improvement in the standard of cooking. However, the pizzas were good, but the ice cream disappointing. The pasta ( it's an Italian ship) was quite good but, again, not exceptional. Generally , the desserts ( and I love dessert) were fairly generic - looked beautiful but did not taste as good as they looked. To my delight, but a sad comment on the quality of the food, I did not put on an ounce during this trip. Cocktails were good and wine was plentiful, but not what I would describe as premium. We had a very ordinary red from the special wine list ( charged extra). At sea days were spent in various activities. I was annoyed that the Spanish lessons and Bridge lessons were on at the same time. Lectures from guest lecturers were generally of a good standard, relevant and interesting. The shows mostly began at 10pm which was a bit late for us and those we did go to were not impressive. The shore excursions were marred by guides who generally did not know their subjects in any depth and whose limited English made it difficult for them to make the most of interesting sites. The description of the excursions did not match the reality - for example, on one, we were told we would see how tequila was made and visit a chocolate factory - we were , in fact, taken to sales venues and given a short talk about the production of tequila and chocolate and then encouraged to purchase these items. On other excursions, more detail would have been a welcome aid to decision making about whether to go or not. We hired a car, driver and guide in Lima and this was a terrific excursion. The guide was well informed and helpful and was able to show us most of the sights we had nominated as interesting and found a local restaurant for lunch where we were able to sample typical local dishes - the food was interesting, tasty and inexpensive - and the guide had lunch with us and chatted throughout, giving us a snapshot of life in Lima and the surrounds. I would definitely organize a private tour again in preference to going on organized excursions. The experience was not bad enough for us not to consider travelling with Silversea again, but our expectations will be more in line with reality next time, and we will have learned from experience how to maximise our enjoyment of the holiday. Read Less
Sail Date January 2018
Cruise from Fort Lauderdale through Panama Canal and down to Santiago, Chile. Great travelling through Panama Canal for first time. Friendly efficient crew. Service always fast and courteous. Good food with wide range of restaurants, some ... Read More
Cruise from Fort Lauderdale through Panama Canal and down to Santiago, Chile. Great travelling through Panama Canal for first time. Friendly efficient crew. Service always fast and courteous. Good food with wide range of restaurants, some require booking, others open seating. Menus changed after about a week. Some dishes indicative of areas we visited. We went to La Dame (signature restaurant) extra US$60 each - excellent, but once was enough. We had no trouble regarding attire for dinner, but heard some guests had been sent back to get jackets. Cabin spacious (1010 Silver suite), well presented and maintained. Evening Shows (singers, dancers) were at 10 pm at start of cruise. When offered at 6:15 much better attendance. Daily Chronicles arrived about 6pm at night detailing activities for next day. Not much to do on "At Sea" days. In addition to guest lecture (1 or 2) there were small groups to learn bridge or Spanish. TV's around decks showed position of all Silversea vessels. Would have liked to have more details of our vessels progress - more detailed map with current position, weather, distances to next port etc. Ports - mostly commercial so need shuttle to port entrance and not enough visited on this cruise (long distances). Excursions - all extra charge and not much offered. This may be partly due to it being developing countries. Cozumel -drive around island. Belize - Laminai Temple with Mayan ruins worth doing but involved over an hour each way in open top motor boats. Roatan Island - good snorkelling, but beach (Big French Key) was pretty basic - set up for daily visitors - beach lounges and lunch. Manta, Ecuador - visit to Wildlife Park was basic. Many tours seemed geared to sell local products. Lima - hired private car for all day excursion - this was worth while as visited sites we wanted. In Arica, northern Chile we just wandered around town, museum, pleasant visit. Disembarked at Valparaiso and did tour to Casablanca Valley wineries before drop off at airport about 4pm. Some had long wait till flight. Read Less
Sail Date January 2018
For those who are familiar with Silversea and are wondering about the new ship, I will review a few details, mostly good, some not so much, in the latter part (skip the first paragraph), but I would like to start by making one thing clear ... Read More
For those who are familiar with Silversea and are wondering about the new ship, I will review a few details, mostly good, some not so much, in the latter part (skip the first paragraph), but I would like to start by making one thing clear for the uninitiated: by far the main reason one chooses this line and pays a significant multiple of the regular cruise line prices is the clientele. It can cut both ways, depending on one's preference, so I will try to explain for those who might be wondering what they would be paying extra for and what the experience might look like without passing any judgment whether this is the right place for you. For client selection, the steep price is coupled with a very conservative dress code - there are very few "casual" days (and even that does not mean shorts, flip-flops, tank tops, etc), and "informal" means jacket for gents that is required on most days, plus 2-3 formals (tux or business suit) per 10-15 days. Even on informal days many passengers wore suits and ties... The company actually had to reverse an initial more casual policy because of customer demand (https://www.cruisecritic.com/news/news.cfm?ID=8009). Both factors yield not only a well-heeled, but also a rather sophisticated international crowd. It is like a club of old money plus newly minted members who can fit in on multiple criteria besides money. Let me share two overheard conversations to illustrate. "Our daughter came out and married young..." If you are wondering whether this refers to the person being gay, you are mistaken. The reference is to a debutante, and if you don't know what it means, maybe this is not a place for you. The other example was a story by an amazed physician whose hedge fund manager patient showed him how he can change the illumination color on top of a NY skyscraper visible from his penthouse with his cell phone, because he owned the building. Getting the drift? A Boston Brahmin would be a typical guest. The wardrobes, watches and jewelry just reinforced the obvious, and quite frankly surprised us a bit - we usually do not bring tens of thousands of dollars worth of stuff to the ship, especially because typically we have a land portion before/after the sailing - kind of silly to haul it to Machu Picchu! This might not be everyone's cup of tea (no extended pinky if you are consuming it!), but we had a very good feeling, because despite the obvious wealth, people did not seem overtly pretentious, were certainly not intrusive, and maybe the dress policy weeded out potentially annoying nouveau riche (?). We do not socialize a lot on cruises, but all guest interactions were polite, pleasant and sometimes even interesting. OK, call me elitist, guilty as charged! Now more tangible characteristics starting with those that truly distinguish Silversea. The most extraordinary experience is the butler service. Our butler Rahul not only fulfilled every request in the most professional manner, but he anticipated certain needs and proactively addressed them. No wonder, because the butlers on Silversea are trained in the same school whose alumni work at the Buckingham Palace, and I believe that the Head Butler actually did work there. There are other nice service touches, such as a pool guy coming by and cleaning glasses (as in sunglasses and reading glasses). A rather amazing experience was acupuncture by Shiroto-sensei in the spa. Quite "simple": she ameliorated long-standing health problems for both of us, and we also saw a written testimonial by a customer that verges on a medical miracle! It is hard to overestimate how big of a difference such an individual can make for the trip as a whole. Overall, the food was quite good with a great variety and IMHO it surpasses our previous cruise experiences incl. Silversea. It is probably impossible to create a Michelin-level dining on a ship, but most of the restaurants are just a notch below with the emphasis on excellent ingredients and fresh preparation. La Terazza is probably the best choice, as it serves a classic Italian repertoire (being an Italian company probably helps) without any compromise, and it is more spacious with better views than all the restaurants on Deck 4. For atmosphere, Silver Note with a fantastic music duo is the best, but the food is kind of lackluster there - limited selection with some real flops, like the crudo sampler that was, well kind of a joke (miniscule portions, I'd say sub-gram range, of fish crumbs placed in tiny wells that seem to be more geared towards escargot, and then half of the wells essentially empty with a few specks of the same spice...?). Our best routine then evolved into a dinner in La Terazza, followed by a few steps to the bar seating in Silver Note at 9am to enjoy the music. Atlantide is very solid (meat/steaks are quite good), the Indochine is OK, while I would not recommend the Kaiseki if you know the real Japanese food. Did not try La Dame, if I want a really haute cuisine, I'd go to Jean Georges. At the pool deck, Spaccanapoli has the best true Italian pizza, and I'd do the Grill for dinner once max. The selection of complimentary wines is quite good and satisfies even a discerning oenophile, while the cocktails are expertly made with premium spirits. OK, now some question marks and complaints. The first one is very subjective and has to do with the ship's interior design. It is all "man-made" materials, fake plastic wood, faux leather, etc., which did not appeal to us. The hotel director explained that these are the new ship building safety codes (everything must be fire resistant). I don't know, but some of the other ships that we have sailed in the past seem to have more natural materials, or at least they were better fakes. Did not care much about the art, either. If confused or in doubt, go to Sotheby's and get yourself a few 17th century maybe not so famous Dutch guys, and/or lesser known Impressionists for $20-50K a piece. Finally, the "atrium" is an architectural miss. I understand that one cannot have a typical soaring atrium of the big ship variety, but here is an idea: staircase made of transparent material...!? It's a quirky side-bar, but I could not resist mentioning it (see attached photo): the hallway carpets have a dizzying pattern that seems designed to induce/enhance sea-sickness? The biggest weakness was the land concierge. They were essentially focused only on packaged excursions, which we generally abhor and rarely take. I thought that aggressive excursion peddling is a sole MO of cheap cruise lines...? Even the "lectures" on ports of call were 100% regurgitation of the excursions - what a waste! On our previous cruise there were tons of useful port information and a knowledgeable concierge (in some cases even dedicated local ones for specific ports) with all sorts of hints. Here close to zero, to the level of embarrassment. Our first two ports of call were Cozumel and Belize, where probably the #1 activity one can think of would be scuba diving. We were told that that there were no excursions with scuba diving, because they always had to cancel them in the past due to a lack of interest, and that there were only snorkeling trips. OK, we hate excursions anyway, although in our experience almost every boat going out can, and in many cases does combine scuba diving and snorkeling. More importantly, why can't the concierge just book us with a scuba shop? Instead, after 3 visits to the desk, I finally got a list of scuba shops from the internet in Cozumel for me to check. Excuse me, I can google myself...! Then upon my insistence, they tried to book something, but neither of these shops had the right start time (either too early or too late). It also turned out that these shops were quite far from the dock (nobody had a clue about the layout of the port, distances, etc.). When we disembarked, just outside the port entrance, there was one scuba shop after another, I simply walked in and in 30min I was on a boat heading to a reef... Wouldn't a concierge actually know this by just visiting the port once, let alone do some research or have a local contact? To add insult to injury, when we actually did book an official excursion (diving with sharks in Honduras), one of the staff had no idea what was required (like filling out a card with equipment needs, etc.). To be fair, most of the negative experience was with one staff member and another one was much better. Besides the brilliant experience with Shiroto-sensei with acupuncture described above, the spa has glitches, some of which could easily be avoided. Very often the front desk is empty, which is explained with a sign noting that all personnel are busy with clients. Besides the inconvenience of not being able to schedule anything, the real problem is that one can get keys to the gym lockers only at the front desk... Furthermore, most people book treatments on sea days. When I was booking and asked for appointments on sea days, the lady did not know when the sea days were, and it took her 5min to find out!? I also think that the gym size, and even worse for the sauna (max 2 people with one shower???), are not adequate for 500 passengers. Entertainment is OK, but uneven. The piano players Natasa and Milan and the duo in Silver Note are world-class, as was the Uruguayan guitar player in the main theatre, but others not so much. One can understand that a mid-size ship cannot mount a big production, but recruiting more solo top artists should be in the realm of possibility. All in all, I see that I have assembled a long kvetching list, which reflects my desire to point out things that can be fixed (does Silversea read these reviews? They asked me to fill this out, so hopefully yes). However, overall this is a memorable experience and I would recommend Silversea to anyone who is interested in this type of a cruise. Read Less
Sail Date January 2018
Its impossible, in a few words, to describe just how bad this cruise was! The way the restaurants were run, the quality of food and service, was just disgusting. I have sailed with Silversea's over a 100 days, but never, never ... Read More
Its impossible, in a few words, to describe just how bad this cruise was! The way the restaurants were run, the quality of food and service, was just disgusting. I have sailed with Silversea's over a 100 days, but never, never again. I firmly believe this company has now set its sights onto a totally undiscerning client, who will accept a much lower standard. Of the passengers I spoke to, not one disagreed with my complaints. This review site gives you tips on the subjects to write about, so I will rate out of 5, each one: Ship) 2 - No atmosphere at all, and badly laid out. The main bar was too big and lacked atmosphere. Its was Xmas, but the entire room had just one small Xmas tree, no other decorations. The service of canapes was virtually non existent and when they did arrive, usually very few left on the tray. Much less staff than you used to get. Non of the staff, including management, or indeed the Captain, had a smile on their faces. They walked about as if just trying to get through the day! One passenger commented that she thought they were actually virtual reality and not human at all! Cabin) 3 - Average, with some very poor design faults Dining) 0 - An utter disgrace, not helped by poorly trained, surly eastern European staff. The food had little choice, poorly cooked and invariably cold! Same menu for a week at a time, with everyone fighting to get a table of 6 or more. The restaurant management were never around to take complaints. I myself asked to see the food and beverage manager, which took from 10pm one evening to 11am the next to get to meet him. Entertainment) 1 - You get what you pay for. Second rate holiday camp entertainers. Service) 0 - The worst I've ever encountered on board a ship, and I've cruised for over 50 years! Shore excursions) 0 - Words fail!! In summary, Regent Cruises here I come!!!! Read Less
Sail Date December 2017
We chose Silver Sea because of the Travel & Leisure review. We are sorry we did. The office staff who booked our reservation proved to be incompetent and unavailable. I had to go to senior management to handle the simplest of ... Read More
We chose Silver Sea because of the Travel & Leisure review. We are sorry we did. The office staff who booked our reservation proved to be incompetent and unavailable. I had to go to senior management to handle the simplest of questions. Then as time progressed important facts of the cruise kept changing, like the formal dress policy for which my wife had purchase dresses. This continued with the boarding time for disembarkation, the times and content of excursions, and the dinner times for restaurants. The people above us in our cabin were so loud we could not sleep. My wife got sea sick. The toilet kept leaking water which my wife tried to control with towels and ten came down with norovirus. That pretty much ruined our trip. Our butler and cabin assistant were helpful. The restaurant help were all very good and the food was excellent. But it does not balance against the management incompetence and the cost. Read Less
Sail Date December 2017
The food on my cruise was not up to par.. many people also criticized the small amounts of food. At some time my food was at time cold or warm .., did complained to the managers.. Also the personal having problems with the comprehending ... Read More
The food on my cruise was not up to par.. many people also criticized the small amounts of food. At some time my food was at time cold or warm .., did complained to the managers.. Also the personal having problems with the comprehending of the English . They were helping me to go through the process.. but after times i got annoyed because of the language issues..after sailing with the whisper even through it is older i felt comfortable with food, ambience and the personnel... .. we did not go to the activies ,it seems people were having fun.. We did go to a to St. Kitts on a train it was lovely and informative and the people were very attentive of my questions, All in all don’t if i wii ever come back to the muse..the Appiontments were. Very modern to the point of cheesy in of the art, where did they come? Read Less
Sail Date December 2017
Cruise was chosen for itinerary and experience with this line. Overall, a new, contemporary ship beautifully done with generous size cabins, public areas. The service through all departments was virtually flawless. There are eight evening ... Read More
Cruise was chosen for itinerary and experience with this line. Overall, a new, contemporary ship beautifully done with generous size cabins, public areas. The service through all departments was virtually flawless. There are eight evening restaurants on board, two of which are additional cost, two outside. We don't think extra cost restaurants are appropriate at this "all inclusive" level. The real problem is a limited menu selection in each venue, which for the first 20 days never changed. Shortly after the first 18 day segment, a special of the evening appeared in two of the larger venues, perhaps the result of passenger feedback. The special, typically continental, made little sense in Indochine, the Asian. The two outside restaurants, were too cold to enjoy for many days. Unlike other luxury lines, there were no regional or country specific full menu offerings on some evenings. The Silver Note opens at 8:00 PM for a couple of hours, with a very limited menu. There is no casual dining both in dress code and atmosphere. While food quality and presentation was always superb, there is a lack of sensitivity to availability of dietary requirements, ie. sugar free. Ship ran out of Non alcoholic wine in twenty days. Normally stocked, and requested by us in advance for cabin, none was brought on in Florida at start of cruise. Senior officers said they did not have the authority to bring it in from US, but had to wait two weeks plus for a sister ship to supply them. Entertainment was limited and repetitive. Ran out of American Chardonnays and Becks with a very limited beer selection, hardly any regional beers brought on. Read Less
Sail Date October 2017
New ship; opportunity to traverse Panama Canal. Love there decor of there Muse along with the spacious Silver Suite cabin. Dining choices were interesting with no problem in obtaining seating in venue of choice. Land tours were much the ... Read More
New ship; opportunity to traverse Panama Canal. Love there decor of there Muse along with the spacious Silver Suite cabin. Dining choices were interesting with no problem in obtaining seating in venue of choice. Land tours were much the same as in previous cruises: some wonderful, others not so. Need to better study options. Can't say enough of the Muse. Brings Silversea to another level, while not losing any of there charms of its smaller sisters. Was concerned that the Main Dining Room was removed; but the varied choices and similarity of Atlantide to a large dining facility easily removed any concerns. Thought quality of lecturers was better in general than we've experienced. Particularly enjoyed the gentleman who gave fun talks on show biz personalities from Sinatra, to Irving Berlin, to Judy Garland. Cabin service was basically the same, with wonderful Butler and Room Attendant staffing. Like the more Television options, particularly the inclusion of ESPN and MSBC. What's not to like!!! Read Less
Sail Date October 2017
14th – 31st Oct 17 Fort Lauderdale to Santiago aboard Silver Muse Silver Suite #1007 Having sailed on Silversea many times before, we booked to go on this voyage on the Silver Muse a year ago. We deliberately avoided going soon ... Read More
14th – 31st Oct 17 Fort Lauderdale to Santiago aboard Silver Muse Silver Suite #1007 Having sailed on Silversea many times before, we booked to go on this voyage on the Silver Muse a year ago. We deliberately avoided going soon after its maiden voyage in Apr 17. Surely, all the gremlins would be fixed by Oct 17? In Apr 17 we started to monitor the reviews on Cruise Critic. They seemed almost completely negative. So many complaints – some pretty serious. We almost got to the point of cancelling. But we were looking forward to the itinerary. So, with trepidation, we suffered the 9 hour flight to Miami and, after a night at the Marriot in Fort Lauderdale, we embarked on Silver Muse. The first point to make is that, once on-board, we were told that the much criticised reservation system had been modified and that Atlantide and Indochine – the two side-by-side biggest restaurants - were now open seating. To be fair, we had already made reservations for every night online before we left and we pretty much kept to our plan anyway. But I could see that many guests were very happy that they could now dine when they wanted and with whom they wanted. It was a daft concept anyway and ‘good riddance’! The Dress Code had also been altered so that, rather than applying by restaurant, it applied by night. Most nights were casual or informal. On the few formal nights I counted 50% of men with dark suits and ties rather than evening dress. Other changes related to the menus – which now change every 7 days (or thereabout). Heaters had been installed on the pool deck to allow dining in colder climes. Also, it looks like fresh fish was loaded wherever possible. All great changes! Décor I really liked the light, modern, tasteful décor. We had been on the new Regent SevenSeas Explorer which had dark wood, sequined cushions and ‘Bling, Bling, Bling’. The Silver Muse was much more to my taste. Silver Suite #1007 Our Silver Suite was really spacious – over 700 sq ft- and had everything you could desire. As well as Butler Service, Silver Suites come with free laundry and complimentary internet access (ie NOT limited to 1hour per day as in most other suites). Worth saying that the speed of the internet is the fastest and most reliable I have experienced on a ship. Our Butler – OKI – was excellent. Apart from the usual stuff like bringing us tea in the morning and afternoon, he went the extra mile. I always found my shoes freshly cleaned and wrapped in tissue! Our chambermaid – ROMELYN – did a great job. Always spotlessly clean. The niggles we had revolved around there being no drawers anywhere in the bathroom, loo or dressing room. Crazy! Whoever decided that was a good idea should be sacked! Also, the Silver Suites have a totally useless corridor which could easily have been incorporated into the suite making much better use of the space. The beds were to our liking as they were quite firm. We had the best sleeps ever. Our suite was quiet (we always choose suites with no public areas above or below). The suite does creak when there is any sea motion. You could hear our neighbours TV through the flimsy walls. But they seemed to go to bed early like us so we were never really inconvenienced. We are both allergic to air conditioning and have had some miserable voyages as a result. Why on earth in this day and age you can’t control the fan strength, or even switch the AC off completely as you can in some hotel rooms, is beyond me. But the AC was efficient and the fan strength very mild. Ie it didn’t blow a gale across you at night. So we had no problems there. Fellow travellers There was a good mix of nationalities. Indeed, I’d say the British were the second most ‘popular’ after the Americans. Anyway, everyone was really pleasant. Age-wise I’d say almost everyone was 50+ but without the preponderance of ‘very old and infirm’ you get on some cruises. I believe, however, that only about 490 passengers (the Silver Muse has a capacity of 596) were on board for this voyage – and 94 of them got off for four days to go to Machu Picchu and another 17 left at the ship at Lima. So the Muse was running at far less than max. capacity. Obviously not good for Silversea but a ship that is not full often provides a better experience for guests. The service levels everywhere – from bars, restaurants, around the pool and in the suite – were really excellent. Could not be faulted. I wonder what service is like when ship is full? Food We do like our food. Therefore the criticisms in the 70+ previous reviews were pretty alarming. Of course, they might have taken these criticisms into account and changed things – as they had with the reservation system. But on our cruise we thought the standard of the food overall was excellent. Breakfast is faultless whether you go a la carte in Atlantide or buffet in La Terrazza. You can literally get anything you want. Eggs always cooked exactly as I had asked for. Lunch is either on the pool deck, buffet in La Terrazza or a la carte in Atlantide. The pasta station in La Terrazza is excellent and there is always a ‘roast of day’ as well as many other choices. On deck they grilled freshly caught fish on many days. The sea bream on our first sea day was a high point. You have 8 restaurants to choose from:- Atlantide was pretty good. I thought the lobster salad as a starter was v good. Indeed I had it several times. Service was good – attentive, friendly and no noticeable delays. Food was hot. Wine choice (we never paid extra for any premium wines) was good. However, on one night the restaurant was full and the service level suffered accordingly… Menu changed in the last week. Indochine had a great modern layout. The first dinner we had here was the star of the whole voyage. Foie gras starter, the Kamchatckacrab legs main and sesame fried bananas for dessert. Pure magic. We went three times. They changed the menu on the last night. Personally I preferred the first one! La Terrazza – Serves dinner too. Good standard of Italian food with wide choice so you can visit several times without repetition. We would have preferred to select out own antipasta but we discovered that you could ask for a shared antipasta plate as a starter. Silver Note. Very relaxed with music. Food ‘OK’ but nothing really special. My lobster with mashed potatoes was disappointing. The plates were ridiculous -particularly the ones that resembled a snowy volcano. Bring back proper plates! The Grill – This is the Deck 10 restaurant by the pool which serves lunch (everything from grilled fish of the day to burgers and chips) and at night becomes a ‘HotRocks’ venue. We really enjoyed cooking our own prawns, steak , lamb chops (other choices were available). Could have done with a wider range of starters (just salads on offer). The newly installed heaters were appreciated as we ventured south and it got colder. La Dame – You pay an extra $60pp for this restaurant and, frankly, we did not think it was worth it. The food on offer is no better than Atlantide. Indeed, we were disappointed on our visit. I chose frogs legs but the batter was soggy. My breast of duck came as just that. It could have done with some vegetables. But the real disappointment was the soufflé. You can judge a good chef by his soufflé which should have risen considerably and be light as air inside. This soufflé had not risen at all and was both soggy and undercooked inside. We sent it back but the replacement was little better. To be fair, every other guest we encountered spoke very highly of La Dame. Maybe we had a freak night. Kaiseki – Without doubt the BEST restaurant on the Silver Muse. The food is cooked in front of you at this Japanese restaurant. No real choice – just dish after dish. Three starters followed by mains of Butterfly Lobster, Miso Black Cod and Wagya Beef Teriyaki, followed by Tempura Ice Cream were all ‘to die for’.Worth every penny of the $60pp extra charge. We went twice! Spaccanapoli – Is the open air pizza restaurant on Deck 11. Sorry - we never went. Spa – Some say the Spa was small but the treatment rooms were fine and well equipped. I had two massages from a young lady called Briony. Excellent – although they did cost $249 each! Entertainment/Lectures Corey Sandler was, without doubt, one of the best ‘Destination Lecturers’ we have had on any cruise. He had that mix of knowledge and wit. We seldom go to the shows at 10.00pm. On this cruise they had entertainment that started at 6.30pm and, as a result, was extremely well attended. Indeed the theatre as full! Not only that but the shows – opera, show music, classic rock etc.- were of a very high standard. They ended at c7.10pm when we went off to dinner. I don’t know why more cruise lines don’t do this. As usual, we participated in Team Trivia each afternoon with the Cruise Director – Jimmy – who was very good. It always astounds me how seriously everyone takes this and, indeed, how extremely knowledgeable our fellow guest are! Excursions You have to pay extra for all the excursions. Our bill for the 18 days came to more than $4000. They were mostly enjoyable. The exceptional trips were: Lima - Peru Civilisations & Private Hacienda which included a display by Peso horses and associated dancers. Lima – Colonial Lima which included a wonderful visit to private villa. BTW – Traffic in Lima is terrible and we spent many hours in traffic jams Pisco - Flight over the Nazca Lines in a Cessna. This was, for me, THE high spot. Although it did cost $798 for the two of us. Arica, Chile – Atacama Coastal Trek. It was such a joy to get some decent exercise walking for about 2 miles along the fantastic coastal path. Some well-made, some just a sandy ridge with a steep drop, even some scrambling over rocks. We saw sea lions, lizards, brightly coloured crabs, rock pools teeming with fish and, of course, lots of birds like pelicans and vultures. Really great trip. Worst excursion by far was: Matarani, Peru – Mejia National Sanctuary. Over four hours on a minibus – most bumpy over unmade roads. We got out, I guess, for 20 minutes in total. I have seen far more birds in my garden at home. A real disappointment. Just a warning to guests who decide to go out on their own in these ports in Peru. The ship is usually a long way from the port security entrance. Guests taking private taxis were dumped at the port gates and had huge problems – and not a little danger – getting from there to the ship at night. Be warned. Several other cruise lines (eg Scenic) have moved to equipping guests with audio headsets for excursions. We prefer that as you can always hear the commentary even if you wander away from the guide to look at something. Alternatively, you can switch it off on the coach if you have a guide who thinks it is their job to fill every minute of a two hour journey with talk… A personal note to the management of Silversea Compared to the experiences of those who had sailed on the Silver Muse in the early months since its launch in April 17, we seem to have had a better experience than many. Certainly, better than the majority of those who have taken the trouble to write a review for Cruise Critic. Silver Seas have listened to its critics and had changed a whole host of things like open seating in the main restaurants, a sensible dress code, changing menus on a regular basis, more fresh, local food, heaters on the pool deck grill etc. But Silversea has been a leading cruise operator for decades. Not only that but they should know their clientele well as they have a very high level of 'repeat business'. We now have 100+ nights on Silversea. So all these changes just put the Muse back doing it the 'tried and tested' way employed on their other ships. But there are issues on the Muse that are more difficult to fix. Why can't the theatre accommodate the Captain's Welcome or Farewell parties? Why is the Dolce Vita lounge so huge it resembles an airport waiting area? Why do the bathrooms and dressing rooms have no drawers? Why are there no 'coffee corners' where you can go to help yourself to a coffee/tea and a biscuit? Why is it impossible to hear any of the announcements in your suite? It was a standing joke that everyone opened their suite doors to hear the announcements! Why do the ceilings creak? Why can you hear your neighbour's TV in your suite? I could go on and on. Then there are the staff. The staff on Silversea are exceptional. They have made every cruise we gave been on. Indeed they were exceptional on our cruise this time too. But they weren't like that in the earlier Muse cruises. I asked several staff members about this and got the same story. Silversea took on a lot of 'new to Silversea' staff initially. The combination of inexperience plus the constant complaints from guests meant that many resigned (I was told). All the staff we met on our cruise been drafted in from other Silverseas ships - often we were told at short notice. On our cruise, the Food and Beverage Director of the whole Silversea fleet was in board supervising the changes to the menus. Remember this is SIX MONTHS after its maiden voyage. The point I would make is that all of these are basic management failures. I hope the Project Manager for the Muse has been fired because he would have no place in my own company having made so many basic and totally avoidable mistakes. I know several people who sailed on those early Muse voyages who have vowed never to sail Silversea again. That inflicts huge damage on a company that relies on customer loyalty. At the very least I would advise Silversea to let these people know of the changes that have been made and maybe offer them some incentive to try the Muse again. We had a great cruise. The Silver Muse is a lovely ship. With a few further tweaks it could become what it clearly intended to be - The best luxury cruise ship in the world. Read Less
Sail Date October 2017
You would think this is the greatest boat in the world. I've got news for you--sail with Regent or Seabourn instead. The pre-cruise hotel night was outrageously priced. The transfer from the hotel to the Silver Muse was unnecessarily ... Read More
You would think this is the greatest boat in the world. I've got news for you--sail with Regent or Seabourn instead. The pre-cruise hotel night was outrageously priced. The transfer from the hotel to the Silver Muse was unnecessarily delayed by the bus company. The cruise was egregiously overpriced, not only the cruise fare itself but also the shore excursions. Beware of the add on charges for dinner at two of their restaurants. The food at best is only comparable to our other cruises. The entertainment and lecture theater at the rear of the ship only has one level, no balcony! The Dolce Vita area on Deck 5 is oversized and plain. The gym does not have enough stationary bicycles for morning workouts. There is incredible pressure exerted by the spa staff on the passengers for expensive pain relief treatments. For a new ship, the "deluxe cabin veranda" bathrooms were embarassingly small, with only single sink basins and a small triangular shower stall with no room for a single bather to turn around in. The movie choices in the cabins were exceedingly limited and dull. The butler couldn't even keep the cabin refrigerator stocked with pineapple juice at all times. When I asked him for grape juice, he replied that he wasn't sure that item was available. Overall, this cruise did not represent value for value received. Read Less
Sail Date October 2017
We chose this cruise because of the total navigation of South America. Unfortunately, we also chose Silversea's newest and largest ship, the Silver Muse. As seasoned Silversea cruisers we have loved all of our previous cruises and all ... Read More
We chose this cruise because of the total navigation of South America. Unfortunately, we also chose Silversea's newest and largest ship, the Silver Muse. As seasoned Silversea cruisers we have loved all of our previous cruises and all of Silversea's ships, but the Silver Muse is, to date, a litany of disappointments - none of which is down to the ship itself. which is lovely. It seems to my wife and I that Silversea have decided to try a larger ship concept without considering why Silversea clients come back year after year - "Intimate Cruising". The suites and room staff service is still the "Intimate Cruising" that Silversea is renowned for, but they don't seem to have been able to transfer this to the restaurant functioning of a larger vessel. Most at fault is the dining - The Atlantide (the main dining room) has not had a menu change for three weeks, the same applies to the other restaurants and dining areas. The restaurant staffing also does not seem capable of serving the larger dining room and number of diners with the same 'intimate' wine and food service of the rest of the fleet. School report 5 out of 10 - must do better!! Also, the quality of the new in-suite entertainment system is excellent. Unfortunately however, the choice of viewing is extremely limited and the sound proofing between the suites is totally inadequate - to the point that we can hear the adjacent cabin's TV over and above my wife and I's conversation. Our recommendation - don't try the Silver Muse until these issues are resolved!! Read Less
Sail Date October 2017
We wanted to experience the all new Silver Muse, somewhat disturbed by previous reviews about the dining arrangements. We don’t even begin to understand some of those reviews. The 8 different dining options are simply great and we did ... Read More
We wanted to experience the all new Silver Muse, somewhat disturbed by previous reviews about the dining arrangements. We don’t even begin to understand some of those reviews. The 8 different dining options are simply great and we did ALWAYS get a table in the restaurant we wanted on any given night. The choice of differnt restaurants far exceeds a frequently changing menu in a main restaurant on other ships and provides far greater variety. The quality of the food was always first rate. The overall service level in all areas of the ship is sheer perfection, no wish was ever too difficult for the crew and name recognition after a few days into the cruise was flawless. Interesting lectures and entertainment programs and great jazz in the intimate Silver Note restaurant. one comment on the furniture, it appears that Dolce Vita and Observation Lounge have an awful lot of chairs and tables, that never filled. Maybe an idea to have less furniture and more individual space. Read Less
Sail Date October 2017
We wanted to learn more about South America. Specific highlights that attracted us were zip lining in Costa Rica, Panama canal transit, a visit to Machu Picchu and a visit to the Falkland Islands. Our trip started in Fort Lauderdale and ... Read More
We wanted to learn more about South America. Specific highlights that attracted us were zip lining in Costa Rica, Panama canal transit, a visit to Machu Picchu and a visit to the Falkland Islands. Our trip started in Fort Lauderdale and ended in Buenos Aires Argentina. We had sailed with SilverSea on one other voyage to Alaska. I was quite pleasantly surprised by the experience since I do not like group travel in general and cruise ships in particular. So we thought we'd try it again with them. However, this was going to be a much longer cruise (35 days) and on a larger ship (590 passengers). So the old skepticism crept in again. My overall impression was expressed in superlatives. This is an exceeding well run company. I run a small manufacturing company and I know how difficult it is to acquire, retain and manage good staff. But, without exception, I was pleased and impressed. we were both pleased with the genuine friendliness of the staff. Many new us by name and our preferences in a relatively short time. We were also impressed with the quality of training and professionalism of the staff in general. This was especially true in all of the eating venues. I have been very few restaurants in the world that exhibit this level of attentiveness, quality of preparation, presentation, without being pretentious. The occasional formal evenings were also much enjoyed as a welcome change from our increasing informal world. Even the background entertainment was a pleasure. Most evenings would find us listening to Ekaterina on the piano and Tim on the guitar. We also spent many evenings in the intimate Silver Note listening to Ester and Chantal playing our favorite jazz requests. This review is getting too long but suffice to say the selection of local shore excursions were conducted by highly interesting and knowledgeable local people. Read Less
Sail Date October 2017
after reading some negative reviews, i am pleased to say that I found the ship to be lovely; understated elegance; lovely, large rooms; excellent service everywhere, including butler. food was very good overall, and tours were overall ... Read More
after reading some negative reviews, i am pleased to say that I found the ship to be lovely; understated elegance; lovely, large rooms; excellent service everywhere, including butler. food was very good overall, and tours were overall very good also. not a huge amount of entertainment, but the performers they did have were excellent. fitness room is small, but all the equipment is brand new, and the trainer Mariya was outstanding. i had no issue with hearing noise or tv from my neighbors. only thing i don't like is that the dress code seems to formal for my liking; even the casual and informal nights have requirements that i think are too strict. i want to be able to wear shorts and sandals after 6 pm, this is generally not allowed. i don't mind formality occasionally, but i came on this cruise to relax, not dress up. i knew this going in and have dealt with it, so i can't really complain; hope Silversea will relax its dress code.....its 2017, not 1955........ Read Less
Sail Date October 2017
We had been on several cruises before - but never a luxury cruise - Boy were we in for a treat! We couldn't fault the Silver Muse - the boat was immaculate, and the staff couldn't have been more helpful , our butler Fredolito was ... Read More
We had been on several cruises before - but never a luxury cruise - Boy were we in for a treat! We couldn't fault the Silver Muse - the boat was immaculate, and the staff couldn't have been more helpful , our butler Fredolito was a superman ! he seemed to anticipate our every whim and need. The on-board entertainment was great and the restaurants absolutely sublime. Going through Panama Canal was one of the highlights, but by far the best on-shore excursion was in Rio ! We had the most amazing guide - Manu Peclat who really turned this city into a magical visit. He met us at the appointed time and we went straight up to Christ the Redeemer statue, seeming to completely bypass the queues and queues of people waiting, he is a professional photographer so he captured some amazing photos for us, he then took us a historic house, an incredible (and very surprising) cathedral and also to some amazing tiled steps, and then had an authentic Brazilian lunch in the historic centre - complete with Brazil's National dish - "FEIJOADA"(the black beans stew) along with CAIPIRINHAS - the most amazing cocktail. We came away with such amazing memories of Rio and really credit Manu for the awesome experience - he went out of his way to make sure we had an awesome time Read Less
Sail Date October 2017
Silver Muse Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 4.5 3.6
Entertainment 4.0 3.4
Public Rooms 4.5 4.3
Fitness Recreation 4.0 3.7
Family 3.5 3.7
Shore Excursion 3.5 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.5

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