5 Fort Lauderdale (Port Everglades) to Caribbean - Western Princess Ruby Princess Cruise Reviews

We booked this cruise because of the buy 1 get 1 promotion. Found out later that the get 1 had to be a seven day. Not thrilled over this but what can you do. I just hope the Regal Princess is better - sure it will be. That said, I mostly ... Read More
We booked this cruise because of the buy 1 get 1 promotion. Found out later that the get 1 had to be a seven day. Not thrilled over this but what can you do. I just hope the Regal Princess is better - sure it will be. That said, I mostly had a great time on the Ruby. An amazing group of people at dinner - we really hit it off all together - more than any other ship I've ever been on. That was the highlight for sure. So much easier in point form so will continue in this: 1) I agree with others - so many of the other passengers were much older than what we were used to - a demographic cross-section of society it is not! Mostly domestic US passengers, many in a higher income bracket who you would find out were in suites, on back-to-back cruises, etc. Too many sales and art auctions and not enough activities. 2) I liked the Movies of the Stars - nice concept, amazing screen resolution, but cold on chilly nights. Movies could have been better. We never made it through a entire movie. Usually hard to find a seat. 2) Good comedian on the one night. Other than that, the entertainment was notable by the lack. Some game and other shows I wanted to see were 1 session during our late dining. That meant missing them altogether. Most of our evenings were spent trying to find something to do or sitting in the middle of the casino by ourselves for hours and hours. we got to know a lot of people and would hang out, but sometimes you want something more! 3) Third point - extremely limited smoking facilities, spread out all over the ship and put in places where you would stick out more rather than less. It was weird. 4) Complicated ship layout - you would have to often go up, across and then down to get to where you wanted to go, back dining room, etc. 5) Nice champagne fountain, party. Nice British Pub Lunch. Very crowded though. 6) No towel animals 7) Room stewards hit or miss - I don't think ours liked us - he told me I got him into trouble - long story but it was an honest mistake but the guilt making he did was not fun. Nice closet space in room. 8) Percentage of friendly staff less than on other ships in my opinion. The ones who were nice were very nice, but few and far between. Ana in Intl Cafe, John in Casino Bar, etc. 9) Please do a drink package! And get better coffee! 10) But oh, entertainment needs to improve. So boring at night!!! Read Less
Sail Date January 2014
we booked a luxury holiday of a lifetime we thought, really excited everything in the brochure sounded perfect,but should have realized as soon as we checked in to manchester airport,we checked lots of different flight options but princess ... Read More
we booked a luxury holiday of a lifetime we thought, really excited everything in the brochure sounded perfect,but should have realized as soon as we checked in to manchester airport,we checked lots of different flight options but princess reassured us that they had chosen the best root to the ship in f/lauderdale, basically it was the cheapest flight to the ship !!! we had to wait in atlanta 3 hours for the connecting flight to miami, so tiring, willing to put it all behind us , we got up the next morning went down for breakfast and got stung with a bill for 45 dollars just for a buffet breakfast,which princess hadn't covered for,anyway finally got to the ship after the coach breaking down on the way, to be hoping to be greeted like a vip bearing in mind we have booked the penthouse suite, got to the room and basically it was no different to the normal suites, only slightly bigger,got introduced to our butler marlon who was really lovely and helpful, but any service we asked for we was charged, what perks have we paid for in the penthouse suite !!! had cloths pressed up , and was charged 19 dollars,we should have just booked a normal suite and requested room service, and saved ourselves 2thousand pounds,they was no way you could have balcony dinning, it wasn't wide enough for the table and chairs,and it was another extra charge, the shows was excellent, the ship was really nice decor, but just felt a number, not a special experience we thought it was going to be,!!the trips was organized good, but overall you felt robbed all the holiday,and would definitely not be in no rush to do it again!!and the final insult was the bill at the end of the week when an extra gratuity charge was applied of 140 dollars,for the staff we haven't seen on board,hadn't we paid enough for the penthouse suite, and had no perks back in return! we have been to lots of special places where the people made you feel welcome and special but princess cruises isnt on our list, got nice memories of the places we have visited, and the sights we have seen, we will book a direct flight next time, straight to the Caribbean and hope to have the luxury holiday we thought this was going to be !!!!.(excuse the spelling) Read Less
Sail Date February 2009
I will start with the beauty of the ship. Let me remind you that beauty is only skin deep. I booked this cruise for my anniversary gift to my wife. I had arranged for roses and chocolate covered strawberries to be in the room at ... Read More
I will start with the beauty of the ship. Let me remind you that beauty is only skin deep. I booked this cruise for my anniversary gift to my wife. I had arranged for roses and chocolate covered strawberries to be in the room at embarkation. The roses were there but the strawberries were MIA. This takes the element of surprise out of it when you have to ask where they are. They were brought up all at one time!!! Two trays at once, they are not any good after put them in the ref. They next stop was the balcony of the mini-suite. Great balcony on the 9th floor (6' x 8')the 10th are bigger. The sea spray and salt build-up on the glass door and glass railings was NOT acceptable. We ask for these to be cleaned and maintained, this was not done. Our luggage finally got ther about 8 pm Do not stay this far back as the vibration on the PORT side is bad, I never found the machine on the nightstand for quarters but that was free. Now on to the rest. You must get off the pool deck at the Terrace pool at 7-ish they are afraid that the chairs will blow off with you sitting in them. The attendants on the pools were hard to find and you might go thirsty waiting. The chair HOGGING was horrible. I am an early riser and there would be towels on the loungers at 7 am. The very top deck (sky deck 18 mid ship)the chairs were never unstrapped this would have been much nicer for people who don't want all the traffic, one way up and one way down; not an option. The cruise director on TV is soooo annoying that you will turn her off too. The volume level on all speakers and movies is full blast. The BINGO games are too short for $20/per card (4 games). Bring your own dobbers. I did win $250 on Friday to offset the over-priced scuba trips I took. Finding a place to sit for any-time dining and buffets was difficult. The food was not up to my expectations. The Pepperoni pizza and the hot dogs and fries were the best FREE meal on the ship. The BEST dining for an upcharge was The Crown Grille($25/steak and $9 more get lobster). Spend the $34 for the full meal deal and eat the Brazilian Lobster tail, much better than Maine lobster for my count. The ports are OK. Jamaica do not get off unless you enjoy saying NO THANK YOU every 3 seconds. Grand Cayman, too many banks beautiful beaches. Cozumel, great eat the tortilla soup at the Fiesta Americana Dive Resort. Princess Cays, the island you want to be stranded on just make sure you have shoes. Some people think that glass and bare feet go together(not me) bottle caps are everywhere except the trashcan. The ship is very hard to navigate at mid-ship levels 5 & 6 to get through you must go up or down one floor to get around. If you like to know what is happening in the world while you are at sea, go to the computer bar and pay.75/minute. The only news you get is Nancy Grace and Octo-mom. the "patter" is going to make sure you know about the Sanctuary not any news; unlike Celebrity (my favorite) This was my first Princess cruise and probably my last. I will certainly remember my anniversary for sure. Before I go; be sure to allow 4-5 hrs to make a plane once you get to FLL from the terminal. Read Less
Sail Date February 2009
This was our first Princess cruise, and we decided to book the Ruby Princess because it was a new ship, and the reviews were generally good. We arrived in Ft. Lauderdale 2 days prior to sailing, and we stayed at the Holiday Inn. The hotel ... Read More
This was our first Princess cruise, and we decided to book the Ruby Princess because it was a new ship, and the reviews were generally good. We arrived in Ft. Lauderdale 2 days prior to sailing, and we stayed at the Holiday Inn. The hotel accommodations were average and overpriced,but Ok for a pre-cruise stay. The embarkation went pretty well. We took a chartered bus from the hotel, and we arrived at Port Everglades by 11:30 AM. We were herded into a huge room with a large number of people and not enough seating! After a 30-45 minute wait, everyone filed out of the room in groups and were then dispatched to registration stations. We were then allowed onto the ship and we were in our room by about 12;45 PM. We found our way to the buffet for lunch, and we got an unpleasant taste of what to expect during most of the trip-unbearable crowds and lines! It felt like we were standing in line forever before we got our lunch, and then it took quite a while to find a place to sit! My luggage arrived at the room within a few hours, but my wife's luggage did not arrive at all! By 5;00Pm, I complained to our cabin steward, and he went to look for the luggage. He could not find it, and he suggested that I go to the purser. The purser suggested I wait and return at 7 PM before anything could be done. Since dinner was at 6 PM, I returned at 5:40 PM and told the purser I wished to check the luggage room myself. The purser then pointed to a group of 8 suitcases sitting in the open and unprotected about 50 feet away. I checked the suitcases, and I found my wife's suitcase(WITHOUT A LUGGAGE TAG)!! The purser said the luggage would be delivered to our cabin, but I refused and dragged it to the cabin myself! The ship itself is absolutely gorgeous and generally spotless. The crew and staff were from many different nations, and most were hardworking, friendly, and courteous. I am sorry to say that the only rudeness we encountered came from crew and employees from the US. For us, there were just too many passengers on board. We constantly encountered lines, and we had difficulty finding chairs for lounging and tables at which to eat. Another complaint was the constant smell of tobacco. Even though smoking is forbidden in many areas, we constantly were irritated by the smell of tobacco in all parts of the ship, but mainly in the cabin hallways and on the decks. For us, the problem was intolerable! There were passengers of all ages, but mainly under 45. There were numerous teenagers and children on board, many of them out of control. Also, there was no shortage of constantly crying babies! The main dining rooms were quite uncomfortable with an extremely high noise level, a feeling of crowdedness, and perpetually crying children. The service was good, but the food was remarkably below average-extremely rich with little taste! After trying the main dining room for several nights, we finally gave up and started eating dinner at the buffet. The food at the buffet was much better-average to above average, and the noise level was tolerable. The breakfasts and the lunches at the buffet were fine. One thing that bothered me was to be charged for ice cream! Room service was pretty good, but not enough variety on the menu! We did not eat in the specialty restaurants. We stayed in what is described as a mini-suite( more expensive and slightly larger than a balcony stateroom)). The cabin was beautiful, comfortable, and spacious, but whoever designed the balcony must have been on drugs! Our balcony had no covering, and it was totally visible to numerous other balconies above and around us! So much for privacy! Also, we had no protection from the elements(sun, wind, rain) and no protection from the horrible tobacco smoke! There were smokers occupying the cabins above us and on both sides of us. I do not understand why there cannot be a group of cabins set aside for non-smokers! I should add that our cabin steward was great! He did his best to meet our needs, and he was always friendly and courteous! The entertainment was OK, but I do not understand why the music has to be so loud. The loudness of the sound around the pool, in the lounges, and in the Princess Theater is guaranteed to injure one's hearing apparatus! The Movie Under The Stars is a good concept, but its sound is also too loud. The sound was disturbing enough in the immediate area of the movie screen, but it could be heard in all outdoors areas of the ship, thus destroying the evening ambience. There is certainly not enough seating in the Princess Theater. People began arriving 45-60 minutes before the shows, and there were usually no seats available by 20-30 minutes before the shows were to begin. We finally gave up and stopped trying to attend the shows! I should also add that the cruise and entertainment director was too ever present, obtrusive, and a bit annoying. S he finally began getting on our nerves! The "street performers" in the Piazza were entertaining and enjoyable(although it was annoying that some of the acts lasted only 5 minutes!) The Ports of Call were less than desirable, and for us, not an attraction. Because of the crowds,waiting for the tenders became quite irritating! The disembarkation went fairly well, but we were forced off the ship by 8 AM. It seems we should have been given an extra hour at least to relax and enjoy breakfast! We booked a transfer to the airport through Princess. We stood in line for an hour waiting for a bus. After I originally booked the cruise, I had asked Princess representatives what time I should expect to be picked up by a bus. No one could(would) give me an answer. To be safe, I therefore booked a late flight, and we had to sit at the airport for quite awhile. For the reasons described above, we were generally disappointed on our first(and last) Princess cruise. In summary, our principal complaints were with luggage disposition, disappointing food, disappointing ports, too many people, long lines, too much tobacco exposure,crowded and noisy dining room, terrible stateroom balcony design,loudness of music and inability to attend shows because of not enough seats. The positives were as follows: beautiful ship,wonderful crew and staff, nice entertainment in the Piazza, and nice cabin(except for the balcony!) Read Less
Sail Date February 2009
The embarkation was very smooth and the ship was beautiful and had a nice layout. We had a full suite and it was very nice and our room steward did a nice job. The Casino was very nice and had a good layout and was extremely busy. The ... Read More
The embarkation was very smooth and the ship was beautiful and had a nice layout. We had a full suite and it was very nice and our room steward did a nice job. The Casino was very nice and had a good layout and was extremely busy. The food in the Horizon buffet was OK at best. The staff didn't seem to care if the food looked good or bad. Much of the hot food was cold and when I went back to complain, the server said that I was not the first to complain and he had discovered that nobody had turned the heating element on. One new thing that they advertised was the fact that they were now serving Lemonade in the buffet. Well they were, but you had to ask for it and it sometimes 30 minutes to get and sometimes you had to ask a dozen times to get a glass. If you asked for 2 glasses, you would get an attitude from the server. Why can't they put a pitcher of Lemonade out for customers to get themselves. The Caribe Cafe was the worst I have ever experienced. We went there 2 nights and found almost nothing that we could eat. I have been on many Princess ships and this is the worst food by far. The service at dinner was terrible as well. Everyone around us were surprised at the poor quality of the food. The only reason we ate there was the fact that the dining room food and service weren't much better. The anytime dining room service was beyond poor. The service was very slow and indifferent and the food on most nights was very low quality. This is the first cruise I have been on that the food and service quality in the dining rooms was so poor and when we complained to the head waiter (no Maitre D' in our dining room, they didn't really care and they weren't surprised. As the week went on, fewer and fewer people were in the dining room for diner. We finally got some good food from room service - We ate 2 nights in the upscale dining rooms and the food and service there were good but not over the top. The best food we had was at Sabatini's for breakfast (which is a new perk for suite guests) The service was great and the food was good too!! The decor was really nice as well. We had 3 ports - Jamaica, Grand Cayman and Cozumel and all were very nice. We were supposed to stop at Princess Cays but the Captain decided not to stay because the weather was not that nice. Overall we had a nice time but since Princess has lowered their level of service and food quality this much, we will never sail on Princess again. I even sent in a letter and never got a reply even though we are Elite status with them. We had 2 other cruises booked for later this year and we have cancelled both of them and rebooked on other (non Carnival owned lines). Read Less
Sail Date December 2008
Ruby Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.8
Entertainment 4.5 3.7
Public Rooms 4.0 4.3
Fitness Recreation 4.5 3.9
Family 5.0 3.9
Shore Excursion 5.0 3.9
Enrichment 4.0 3.6
Service 5.0 4.2
Value For Money 5.0 3.9
Rates 4.0 4.2

Find a Ruby Princess Cruise

Easily compare prices from multiple sites with one click