We missed about 30% of the planned itinerary, including no stop in Casilda. Our trip was cut short as soon as we arrived, by 6 hours. We spent way too much time aboard ship and our land time was constantly changed and shortened. The cruise directors were very flippant about the reasons. We missed a wonderful concert in Cienfuegos due to a guide or tour director’s mistake and were left behind ...
This tour was advertised as 11 days, comprehensive tour of Cuba. We actually had 2 full days and 2 half days in Cuba. The ship was not stable in rough waters. The elevators often did not work and were shut down. Our stateroom was on the 4th. floor and when the ship rocked the drawers flew open. We were told to stay in our room for one whole day because of the roughness, food was delivered to ...
Summary
This Cuba “experience” is marred by deceptive advertising, bait-and-switch promises and on-ship excuses. Look at Oceania cruises for alternative Cuba cruises recommended by people who have gone on both. The bottom line is that while shipboard accommodations are excellent, this small ship is at the mercy of the Cuban government, which favors larger ships in its limited ports. You don’t ...
The Pearl Mist and Pearl Seas Cruise Line represent a missed opportunity. This cruise missed the mark in several ways, but fulfilled many of my main goals for the cruise: the food was great and so was the room turn-down service. Every day the dining room was open for about 2 hours for each meal. There was no assigned seating and it was never dressy. The service was expedient and the food was ...
We chose this cruise because it focused on Cuba, not just a "sail by" with one stop, and we had been on this ship on the Great Lakes where it works in the summer. We liked the small boat, but be prepared for rock n roll on the open ocean- even in good weather. I never get sea sick, but lots of passengers did. The average age of the passengers was well into their 80s, about ten years older than my ...
We chose this cruise because it offered 7 ports of call, more than any other cruise ship. Three of those ports Maria La Gorda, Parque de Nacional Alexandro de Humboldt and Holguin were unique to this cruise line. When we paid our deposit we received a letter saying we would have our final itinerary with excursion details 3 months before departure. We didn't receive details until 3 weeks before ...
We choose this cruise because it advertised 7 ports but did not find out until we boarded the ship that it had been reduced to 3. I don't care if it was because of problems with Cuba, we should have been notified and given the opportunity to cancel. At the very least we should have gotten a refund for the port fees that had been included in our cost. The stateroom was half the size of the ...
Like most of the other reviewers, we wanted to see Cuba before any major impact by USA tourists. Our tour had been canceled twice before we were able to make the trip. Prior to the cruise emails to Pearl Seas "oyster Society" for multi cruise passengers requesting updates on the status of the cruise were ignored. Phone calls to Pearl Seas were not productive and did not provide any information. ...
We chose this cruise, because like most Americans, we want to see Cuba before Americans ruin it. We also enjoy smaller ships & this ship promised to stop in many ports, originally about 7. We origingallly signed up for the first sailing in early 2016. We changed to the 3rd sailing because we were told that the port side would have the best views. That trip was cancelled several times and we ...
We wanted to experience Cuba before it became "touristified." The Pearl Mist is a lovely ship, wonderful service, great staff, very good food. Highlights of the onshore time included the cultural center in Havana, the visit to El Cobre, and the botanical gardens of Cienfuegos. Also the time in Trinidad was enjoyable but we did not see two of the three attractions listed.
But, the cruise ...