Standing out cabin stewards nyoman and sugi were exceptional!! Rarely seen, always on top of everything! Any and all requested of them provided with a smile. Room service, on time, correct, best seen in long time! Food in mdr excellent but here is where history departs from new reality. No included lobster entree on cruise. Instead three varying additional charge items. Though our waiter and his ...
Ship limped it's way back into Fort Lauderdale just ahead of our cruise. Then we found out we would be staying 2 full days in Fort Lauderdale. We also found out that 2 of our most anticipated ports were then cancelled San Juan, Puerto Rico, and St. Thomas USVI. Our time on Grand Turk was cut from 7 hours to just over 4. Holland America (HAL) did add another stop instead - Nassau, Bahamas - ...
This 7 dy cruise was an anniversary cruise. Oct 21 thr 28th, 2023. The ship stayed at ft, lauderdale for 2.5 dys before the capt. Finally sent out a msg saying seaweed had clogged one of the engines, and we should be sailing later that evening so that was the reason that we were still docked? While the ship is still at port the casino can't open, stores aren't open. We were supposed to go to ...
We chose HAL because we sailed with them 10+ years ago and it was great then. Unfortunately it has changed a lot and this has been the most disappointing vacation in 43 years. We missed 2 out of 4 ports due to ship being docked for maintenance. And one stop is just the private island owned by Carnival and HAL and the stop at Grand Turk was hugely disappointing as it was only Americanized tourist ...
We selected this cruise based on reviews and advice from past guests. The cruise was reduced from 7 days to 5 days due to the need to repair the azipod propulsion system which took 2 days to complete thereby making the ship a floating hotel. In addition to shortening the cruise they altered the itinerary to one which was far less desirable for our group and probably everyone aboard. We had ...
We had never been on a Panama Canal cruise even after having sailed on more than 50 cruises. Our cabin was a balcony and was very nice. This cabin was smaller than some we have enjoyed but was still fine. The fact it had a tub/shower was nice. The beds were comfortable with very nice pillows. The fact there was no turndown service was disappointing. This is the first time we have encountered this, ...
Stateroom 61** on April 2 sailing.
Chose this cruise for its itinerary.
The good:
-Room steward for our Stateroom 61** (Yurid?) was outstanding.
-Tamarind restaurant - Bonita and Ing Ing were five star servers
-Butler who was assigned to us for Half Moon Cay - Alvin - was outstanding
-Deck 11/explorer lounge is a beautifully kept place.
-Timely room service every morning ...
I am incredibly disappointed with HAL. I have traveled multiple times with this line and was always delighted.
That is not the case with my recent sailing on the Nieuw Amsterdam. Cleanliness was not a priority. In my cabin room, debris, old contacts, and gooey stuff were left in the trashcan, the bathroom floor wasn't clean, and neither was the area around the sink. The countertops in the ...
We selected this cruise because of the ports offered and the price point. We enjoyed our excursion on Grand Turk which involved a tour of the island, lunch and conch fritter making as well as a stop at Governor's Beach with chairs and umbrellas included as well. It was almost like being on a private beach! Our St.Thomas Tour was lackluster at best. Maegan's Beach was CROWDED and you had to rent ...
Awful! We had so many issues too numerous to name on this ship. We have said on 7 cruises and this was by far the worst. Seaview pool is not adults only. kids were there. Drink package...we had a hard time getting refills. Only until 10 at night, after that only after 6am. Ridiculous service at the bar areas. no hair dryer in the balcony cabins. had to ask for 1, took 2 days to get one. Dated ...