193 Fort Lauderdale (Port Everglades) to Caribbean - Western Royal Caribbean Navigator of the Seas Cruise Reviews

Party of 10 arriving the night before. Stayed at Holiday Inn Express on State Rte. 84. Free airport shuttle to hotel. Asked about getting the shuttle to the pier with the front desk. They use All-Star transport for a reasonable price ... Read More
Party of 10 arriving the night before. Stayed at Holiday Inn Express on State Rte. 84. Free airport shuttle to hotel. Asked about getting the shuttle to the pier with the front desk. They use All-Star transport for a reasonable price of $8 per person. Chose to pre-pay for a transfer to the airport on return for $12 pp. We were picked up with all hotel guests and transported by bus to the pier. Filled two vehicles and trailers. Embarkation was quick, easy, and painless. In fact, go with the 11:00 pickup. We breezed through the process and were seated in the Windjammer before 12:30. Dining in the Windjammer was the oddest experience we have ever encountered. I don't know if it was because of the class of ship, or because we haven't cruised with RCCL for a couple years. One night we went up for a late night snack at 10PM and it had closed at 9PM. Another time, at 5:30 because we wanted to try it instead of the MDR 5:30 seating. Guess what? Closed from 4:30-6:00PM. Better check their hours of operation in the Cruise Compass. Off hours snacks are available in the Café Promenade, but mostly sandwiches and pizza. By sandwiches, I mean mostly a hunk of bread with skimpy toppings. Glad we ate in the MDR the other times. Very good service and didn't find the portions or selections lacking. Enjoyed a glass of wine for $11. I don't normally drink, so I guess I had sticker shock. Cabin 3023 was your basic room. Plenty of storage under the bed. If you have hot flashes or just like your room cold, choose another room. I brought it to the attention of the cabin steward twice. Maintenance even came and took a look at it. I think the fan wasn't working. Just settled, as there wasn't another choice. This block of rooms was really pretty secluded. Tucked off in a hallway next to the elevator bank. Only negative, was trying to get to your room after the shows in the Metropolis Theatre. It was perfect for a group. Really quiet. The port in Falmouth is brand new. No fears. We did the Dunn's River Falls with RCCL because of the length of the drive. If we had docked in Ocho Rios, we would have grabbed a cab. Drive it like you stole it... New phrase should be drive like you are in Jamaica. Head on crashes, motorcycles passing between buses and oncoming traffic. Yikes. Port to the Falls was 1 hour and 20 minutes. We were the oldest in our group climbing all the way to the top. Videographer was VERY pushy. They don't herd you thru the craft market on your way out anymore. Big plus. Maybe that is only if you docked in Falmouth though. Highly recommend this excursion. Grand Cayman-We did a sting-ray city tour for $45 with a local outfitter (Capt Marvins). Walk two blocks left from the pier. Water is crystal clear and sting rays have been handled in the wild for the last 60 years. Then we took 2 short snorkels stops while out in the bay. Again, no fear. Even saw a 6 foot barracuda. They provide juice, water, snorkel gear and life preservers for those who need that comfort. Haiti-I love the beach but wish we had options of seeing the real Haiti. Not just a private beach with barbed wires and security walls. The craft market is HIGH pressure. I recommend that if you don't like that sales tactic, stay in the big building near Adrenaline Beach. BBQ style lunch is provided in 3 pavilions. Ribs, chicken, burgers and dogs. Salads, fruits, and desserts. Grab a Labadoozie while on the beach. They mix them strong, but delicious. If you want to drink from a pineapple hull or coconut, grab it when you get off the pier. It is the only place it is offered. $10. One formal night on Day 2. Oddly, lobster night in the MDR wasn't until day 5. If you are smokers, plan on bringing home cigarettes. 4 cartons of Marlboro for $111. No tax. But be aware that you can only bring home a certain amount without claiming thru customs. I thought the cruise director Jeffery had a dry sense of humor. Refers to certain people as "losers". (People that wait in line, etc.) Who does that? I hate having the TV on the room. But DH has to turn it on first thing. Big Bang Theory and Broke Girls in several different languages seems to be on everyday. Same episode and everything. Disembarking- If you use the self-assist walk off. Take notice they depart from deck four. There is not a marked entrance to the Metropolis theater on that floor. We were in line at 6:15AM. I don't think the Customs Officials even arrive at the dock until 7AM. Once there, easy-peezy. Read Less
Sail Date April 2016
Let me preface what I am about to convey by stating that I have been cruising since I was five years old when my grandparents (my grandmother is currently 89, still works as a travel agent, and has been on 108 cruises) first took me on the ... Read More
Let me preface what I am about to convey by stating that I have been cruising since I was five years old when my grandparents (my grandmother is currently 89, still works as a travel agent, and has been on 108 cruises) first took me on the S.S. Dolphin, and since then, I have been on approximately 35 or so cruises with approximately 25 of those cruises on Royal Caribbean. I am currently a Diamond Plus member of Royal Caribbean’s Crown & Anchor loyalty program, and cruising on Royal Caribbean’s ships has been one of the great joys of my life. I have gone on a cruise almost every year of my life, and I typically bring groups of 15 or more friends and family members with me so they can share the joy I experience. With that said, I’ll discuss the Navigator of the Seas sailing April 24, 2016. We booked the Navigator of the Seas with a large group in order to celebrate my 35th birthday around January of 2015 - a full 15 months prior to sailing. My husband and I were hesitant in booking a Royal Caribbean cruise because of a medical incident on the Oasis of the Seas several years prior that resulted in us being disembarked early and how handled Royal Caribbean handled it, but because of my longstanding love and enjoyment with the cruise line, we booked along with twelve other friends and family members. Then, the worst possible thing that could have happened, happened. TWO WEEKS prior to sailing on the Navigator of the Seas, my husband gets a call from Royal Caribbean informing him that his reservation has been cancelled effective immediately (not my reservation). The associate, was unhelpful, rude, and provided no answers other than it related to the Oasis of the Seas sailing and that their Global Safety Team is prohibiting him from boarding the ship. I called after his conversation concluded with her, and I had the exact same experience. she was the end of the line and that there was no possible way to have this decision reversed – even after tears and begging and pleading just to even talk to someone else (apparently she does not have a supervisor, according to her). Yes, you could say we should have expected this possibility, but we honestly and sincerely thought that with my husband’s name and personal information in Royal Caribbean’s system for a full 15 months prior to sailing and without ever having received any notice related to being blacklisted that enough time had passed – 2.5 years – and that booking this sailing would be fine. Royal Caribbean’s decision caused significant strife in our relationship seeing that now, 2 weeks prior to sailing, I was faced with making a decision of either staying home with my husband or screwing over the other family and friends that had taken time off work, spent money, and planned a vacation at my behest. Ultimately, we made the difficult, but unavoidable decision that I would go and he would stay home, crushed from disappointment. To alleviate the situation as much as possible, we ended up purchasing plane tickets and hotel stays so that my husband could at least fly to Grand Cayman and Jamaica, two of the Navigator’s stops, to spend time with me and the group. Not an ideal outcome, but better than nothing Thank you for bearing with me to this point, but I thought it was important that you have the all of the background information. I’ll now discuss our actual cruise on the Navigator of the Seas, April 24, 2016. Just to mention, I actually sailed on the Navigator 3 or 4 times back when it was relatively new, and the ship, as I understand, recently went through renovations in 2014. To make this easy and clear, here is what was GREAT: • The boarding and disembarking processes are very smooth and quick. Even with long lines, we were able to board the ship with no more than 15 minutes of wait time. Disembarking was similarly easy. I am glad Royal Caribbean seems to have put in place a system that truly works. • The entertainment on Royal Caribbean is outstanding. The performers are amazing, the show storylines, direction, etc. are bar none. The ice show, Ice Dancin’, is my particular favorite. It is essentially the same story as when the ship was new in the early 2000’s, but the ice skaters and production staff put so much liveliness and energy into the show that it doesn’t feel as dated as it is. • The excursions and the employees who coordinate them are amazing. We were running behind for our Stingray City tour (due to an issue with the tenders) in Grand Cayman, and the ship staff rushed us to the next available tender, called the tour operators, and made sure we made the tour. • The pool band and pool entertainment were top notch as always. They have even found new ways, in addition to the traditional belly flop contest and sexy man contest, to keep everyone excited and energized. • The food in the Windjammer Café has also improved. On this trip, I found more options and even better (more flavorful) food than on previous trips. Royal Caribbean is clearly stepping up its game for the people who choose to dine outside of the dining room. • Aesthetically, the ship looks beautiful. Royal Caribbean did a phenomenal with the renovations, and the ship looks clean and brand new. Here is what was NOT SO GREAT: • While the ship’s appearance was for the most part flawless, there were odors throughout the hallways. The odors were pervasive and put simply, smelled like sewage. • We ate in the dining room every night of the week. It is clear that Royal Caribbean has implemented drastic cost cutting measures. Whereas in the past, a server would have two or three tables max, the servers now seemed to have 4 or more tables. As you can imagine, this greatly slowed down dinner service. The issue was the same with the dining room bar server. Instead of formerly having 5 or 6 tables, now there would be 1 person assigned to vast areas of the dining room. On some nights, we would not receive our cocktail until the entrée was served – and it was to no fault of the bar server, he was great and working as efficiently as possible. This increased workload for the servers resulted in a complete lack of relationship building that normally happens with your dining room waiter. In the past, the servers would know everyone’s name, engage with everyone, and even know some of your personal likes and dislikes by the end of the cruise. This is no longer the case. Additionally, our busboy, who was splendid, seemed so frazzled trying to handle all of the tables that he even dropped my butter knife on the floor and just put it back on my plate – unheard of on a Royal Caribbean ship in the past. I think the ship’s automatic gratuities, while convenient, do not encourage the dining room staff to outperform the bare minimum. On a side note, the other half of our group had a different server and busboy, and their experience was the exact same, so I do not believe our experience is isolated. • Speaking of bar service, now that the ship offers unlimited drink packages, bar service and bar availability have noticeably deteriorated. I think now that the bartenders no longer receive per-drink gratuities, they no longer seem interested in providing top-notch service. Every drink ordered seemed like a chore instead of a chance to bond and enjoy the exchange as it used to be. In previous years, the pool would have cocktail servers roaming around, offering the day’s frozen drink in a souvenir cup – all of that is gone. For example, on a previous cruise, we had a pool bar server named affably “Dr. Feel Good.” Talking to him and ordering drinks from him was one of highlights from that trip. He always made everyone laugh and kept everyone happy. Again, gone are those days. • The ship’s WIFI is a joke. Do not spend the $20 per day on it unless you absolutely have to. The internet hardly worked anywhere on the boat. Unless your entire cruise was going to be spent on the Promenade, the Windjammer, or parts of the casino, it is a complete waste of money. The signal constantly had to be reset to work, and IF it did work, it was incredibly slow. I understand the technology limitations while being at sea, but don’t sell a $20/day product that is mediocre on its best day. • I was also surprised to see that the nightclub, formerly on Deck 3 by the showroom, has been turned into cabins. On previous trips, some of our best memories were in that nightclub. Now, the only place to dance and listen to music after 12:00-12:30 AM is the Cosmopolitan Lounge (the top deck, surrounded by glass). While this venue is nice, it does not offer the same experience by any stretch of the imagination. On a side note and interestingly enough, the casino (and all ship bars except the one lounge) closed by 1:15-1:30 almost every night of the week, and it wasn’t because the casino was empty, the casino staff actually shut down and asked everyone to leave. Maybe this is how the ship casinos are operated now, but it was certainly a surprise to me based on my previous cruise casino experiences. • With a handful of exceptions, the ship’s crew and staff generally seemed tired and disinterested. In the past, all crew and staff would smile, wave, engage with you, etc., and now, the ship employees couldn’t seem to even bother. For a person who has sailed with Royal Caribbean so many times, this was truly surprising. I do not know what Royal Caribbean’s business objectives are, but lack of customer loyalty, disregard for passenger experience, and cost cutting are clearly on the list. All of the little touches and attention to detail that made Royal Caribbean so special to me over the years seem to be completely gone. Based on what Royal Caribbean did to me and my husband alone, I will never sail with them again, but even had that not happened, I am deeply stunned and disappointed. Royal Caribbean always positioned itself way above the likes of Carnival and NCL, and now I would say there is no difference, except that Royal Caribbean is more expensive… and for nothing. At least with those other two cruise lines, you know what you are getting ahead of time and you are paying a fare commensurate with that expectation. I am and will always be an avid proponent of cruising, and it is now clearly time to partner with a company that I know will treat me and my family right, care for passengers, and provide the ultimate vacation experience. Adios RCCL Read Less
Sail Date April 2016
We have always been VERY pleased with our experiences aboard Royal Caribbean ships. This ship however DID NOT meet our expectations. Most of the crew was very professional and helpful but very disorganized and not very knowledgable; the ... Read More
We have always been VERY pleased with our experiences aboard Royal Caribbean ships. This ship however DID NOT meet our expectations. Most of the crew was very professional and helpful but very disorganized and not very knowledgable; the ship needs a lot of work. We did not have the use of our cabin for several hours due to a plumbing issue on our floor. I have never taken a cruise where the cruise director's staff were so dull and non-energetic. Our stateroom attendant was remarkable.... very attentive and helpful. The food was remarkable, always so much to choose from. Service in the main dining room was not what were are used to. Very sweet people but slow and not as attentive as we are used to on RCC. We purchased run in Jamaica that was to be delivered to our stateroom on the last day. I spent 2 hours with the manager of customer service trying to locate my purchase. It was eventually found but I lost 2 hours of my last day on board. The manager was very apologetic, but he got just as much run around as we did in order to find the rum! Fortunately, this was not my first RCC cruise or it would be my last. This ship needs attention and the crew, although very friendly, is not organized Read Less
Sail Date April 2016
As a Diamond member with RC, I was expecting a fantastic cruise as I have usually had. This cruise was far from being up to par on RC's side. Embarkation was a total disappointment. Diamond and Plus members were always offered a ... Read More
As a Diamond member with RC, I was expecting a fantastic cruise as I have usually had. This cruise was far from being up to par on RC's side. Embarkation was a total disappointment. Diamond and Plus members were always offered a separate boarding area (one of the perks afforded for loyal service), but apparently not present at the pier to board for Navigator. I asked when I checked in and was told to "go sit down with the rest of the people and you will be told when to board". So I went and sat down with the sea of others. When it came time to board, I was crunched into a crowd. Boarding was terrible. What happened to the Diamond lounge to wait in? The ship was clean. I had a "Virtual Balcony" stateroom on Deck 10. First time ever sailing with an inside stateroom. The cabin was nice. Usually I have only sailed in a suite, but being a recent widower, I couldn't afford to pay the double fare for a balcony or a suite on this sailing. While the cabin was nice, I would not book it again. I like having access to a balcony while sailing. Just personal preference. The stateroom attendant was great. The dinning room service was far below from past experiences. I had the soda package, and each night asked for a soda. Only 1 time was it ever brought to me. I asked several times, but the soda never showed up. The food was always just room temp, and the portions seem much smaller. The selection from the menu seem limited and included more "fish" selections than ever before. I also was disappointed that we had to sit 2 nights, clapping and giving praise to kitchen staff, waiters, and assistant waiters. I think doing this 1 night is sufficient, but to have your dinner interrupted 2 nights in a row for the same thing seems almost like they were begging us to fill out the survey card to show our appreciation. Lobster night was a total disappointment. I have never been told on any other cruise that on lobster night, you are only allowed 1 tail. Given the poor service from the wait staff up until this point I would have thought they would have done more to satisfy the people they were assigned. We had to ask every night for coffee...at least two times before we got any offered to us. The overall experience in the dinning room fell far short from my many past sailings. Dinner at Chops Grill.........best meal I ever had while sailing. The service was excellent and the food was top notch. I highly recommend if you have never eaten there, do so and spoil yourself. Well worth the $35. The shows seem to be lacking. The headliner guest who apparently was a singer, spent half the show talking. No offense, but the shows on this ship were far below in quality what they have been on past cruises with RC. I only got off the ship in Labadee. Although my past experiences in Haiti have not been so great, I will say I rented a blue and white cabana on Adrenaline Beach this time and it was great. Well worth the $35 dollars to rent one. Overall the ship was clean, and for the most part the staff was friendly and attentive. The dinning room service really lacked, as did the quality of the food. Service in the Windjammer and Johnny Rockets was far better. Overall I would not sail on Navigator again based on this experience. I would stick with RC for future sailings, but I would probably choose a ship I have sailed on previous. I hope not all the service on the RC ships are following suit I found on Navigator. If so, I would have to consider trying another line to sail on. Read Less
Sail Date April 2016
Great cruise for a family with many ages of kids for over Spring Break. Ship was clean, most workers friendly, and many activities to chose from. I was surprised at how the ship did NOT feel crowded in comparison to last year's ... Read More
Great cruise for a family with many ages of kids for over Spring Break. Ship was clean, most workers friendly, and many activities to chose from. I was surprised at how the ship did NOT feel crowded in comparison to last year's cruise on the Freedom. I loved the pool and hot tub lay out on this ship as it was easy to keep an eye on my kids and find my friends easily. And, the live music on this ship was amazing! Lots of opportunities to sing along, dance, or just relax and enjoy. The only negatives were some of the servers in the dining room. Our waiter was snooty and made demeaning comments to two members of my group (two families together). Our table also had a bar waitress that was mean and grumpy. She cut off people at several tables around us and had a horrible attitude. On the other hand, our assistant waiter was nice and accommodating. She got an extra tip for her friendliness! My room steward was the best I've ever had. He was smiling every day and greeted us by name. He cleaned twice daily and asked a lot if we needed anything. He was awesome. Ports were pretty good. I enjoyed snorkeling in Grand Cayman (Cemetary Beach) and loved the Red Stripe Beach in Falmouth. This beach was relaxing but older kids got bored. Labadee is not my favorite island but I had a good day walking around & swimming. I think they need more excursion selections in Labadee and Falmouth. I guess I will have to try another cruise here to figure it out! ;) Read Less
Sail Date March 2016
What made this cruise memorable was the group of family and friends we were with. And the Bon Jovi cover band. Other than that, the ship itself was below average on what we expect from cruising with Royal. Our stateroom attendant was ... Read More
What made this cruise memorable was the group of family and friends we were with. And the Bon Jovi cover band. Other than that, the ship itself was below average on what we expect from cruising with Royal. Our stateroom attendant was great and the staff at the schooner bar was the best I've ever encountered. Our head waiter was practically non existant. He would mumble "his recommendations" and took our orders. That was it. I've never had a waiter that didn't call us all by name or bring extra dishes for us to try. And twice the assistant waiter refilled water glasses with Sprite. the dinner menu has been the same across the fleet for far to long. A little variety would be nice. Activities around the ship were far and few between or all at the same time. It was a spring break cruise so of course it was going to be a full ship but it really seemed crowded. No one patrolling the pool deck. The one person we talked to about people saving chairs said he had "to go get his friend". Clearly not enforcing the rules. Still any day on a cruise is better than one not! 2 more booked and Loyal to Royal Read Less
Sail Date March 2016
We brought our 6 year old twins on their 2nd cruise. We flew in late the night before and stayed at Riverfront Hotel the night before (booked through Priceline, very expensive because of Easter Weekend). We used Uber service from airport ... Read More
We brought our 6 year old twins on their 2nd cruise. We flew in late the night before and stayed at Riverfront Hotel the night before (booked through Priceline, very expensive because of Easter Weekend). We used Uber service from airport to hotel, hotel to port and port to airport without a hitch. We cruised on RCI's Navigator of the Seas to Georgetown, Grand Cayman, Falmouth, Jamaica & Labadee Haiti. We had 2 Sea Days. There were 2 formal nights. Food was just ok, bland when they are cooking for so many people. We ate in the main dining room 4 out of 6 nights, windjammer for breakfast and lunch most days and Izumi for one dinner (a la carte). They were pushing the other specialty dining packages & Johnny Rockets but we just didn't feel like spending the extra money. We did have the premium beverage package, which was great. We had a BOGO special, or otherwise not sure if I would have purchased it. Only other comment on the food-hard to find anything after 10pm and room service was sub-par offerings and wait time was about an hour. We took one RCI excursion in Grand Cayman to the Turtle Farm and it was amazing. We booked a private tour in Jamaica and just enjoyed the relaxing beach break in Labadee. Only complaint about Labadee was the artists were aggressively trying to get our business when we were walking to the inflatable/sport area. Service was great on the ship. I never experienced any cleanliness issues. Our cabin was fine for our family of 4. We had an interior cabin on Deck 8 with 2 pullman beds (bunks) above our queen bed. I felt like there was plenty of storage, and I liked the shower having doors instead of a curtain! The kids loved their Adventure Ocean program, and would've gone every waking moment if it was available. We loved it because it gave us a few breaks throughout the day, which is always welcome! The entertainment was so-so. There was a Bon Jovi cover band one night that was amazing. The ice skating show was fun. The other main entertainment was average and we didn't go to any of the comedians. The pier was definitely the most outdated one I've ever checked in (this was our 6th cruise, 2nd with RCI). I'd say embarkation was about 30-45 minutes, we arrived around 11:30. We chose self-assist for debarkation and again that maybe took 45-60 minutes but only because they only had like 2-3 customs people working. We were at the airport by 7:30 am. On a side note, however our return flight from FLL on SW was canceled and we ended up having to rent a car to drive back to Ohio which was not so fun. Read Less
Sail Date March 2016
This was my 10th cruise and 5th with Royal Caribbean. We had been on Voyager of the Seas in 2008 so it was our 2nd Voyager class ship. This was our 13 and 16 year old sons first cruise. Hotel info-We flew in a day early and stayed at ... Read More
This was my 10th cruise and 5th with Royal Caribbean. We had been on Voyager of the Seas in 2008 so it was our 2nd Voyager class ship. This was our 13 and 16 year old sons first cruise. Hotel info-We flew in a day early and stayed at the Holiday Inn Express on 17th. Didn't care much for the hotel but you can't beat the location to the port- about 5 minutes away. Embarkation was relatively quick and easy. We arrived about 11:00 and we on board by 11:30. Cabins were ready about 1:00. Ship info- It is very easy to get around the ship and never takes too long to get from one place to another. Yes, the elevators can take a while sometimes but never too bad. My husband and sons spent a lot of time on the sports deck. They all play basketball and were all able to play in some games and tournaments. They play soccer as well but open play soccer was always way too crowded. They enjoyed mini golf, the rock wall, ping pong tables (there are 2) and the flow rider. The flow rider has a small amphitheater where you can watch the "surfers". We enjoyed the outdoor movies by the pool although the movie selection wasn't great. They also show sporting events (NCAA Elite 8) by the pool. My experience with deck chairs on sea days has always been bad and it still is. This rule about only saving a chair for 30 minutes or your items will be removed isn't enforced. I got up to see the sunrise at 7:15 on our first day at sea and dozens of chairs already had towels on it!! I was just looking for 1 chair one day and walked the ship for about 20 minutes before I could find one. The fitness center is very nice and never seemed overly crowded. Service- All aspects of service were excellent. Very hard working and friendly staff. Entertainment- This was just so-so for us. We really enjoyed the comedians but they only appeared 2 nights.The ice show is also really good. But none of the other Broadway style shows appealed to us. Dining-We ate breakfast and lunch in the Windjammer everyday. We never had trouble finding a seat. While the breakfast offerings are the same each day there is so much to choose from we never tired of it. Lunch also had great variety. While the Main Dining room meals were fine I feel like it's no longer exceptional like it was in the past. It almost feels like they toned the quality down a bit to secretly encourage people to go to the specialty restaurants. I also found serving sizes to be quite small. Which isn't really a problem because we could just order a second entree if we were still hungry. We chose My Time Dining which was very disappointing. Each night they had 2 desks where you could check in. One was for guests with reservations and one was for guests without reservations. The line for those with reservations was at least 15 minutes long (just to get to the desk) while there was no line for guests without reservations. I observed also that they would usually be seated right away while we waited and waited. It really made no sense to me and I will go back to traditional seating in the future. Ports- Labadee- We love Labadee! It's so nice to have an easy and cheap day at the beach. It's a lovely spot. We took our time getting off the ship and I worried that we wouldn't find any chairs but there was plenty still available. There was 8 in our group and 5 of us had all day dragon coaster tickets ($35.75). We parked ourselves on Adrenaline Beach right near the entrance to the coaster. It was also right next to restrooms, a bar and lunch. It was perfect because our party easily did the coaster 10 times each. They loved the coaster and the views it offered. Lunch was great- burgers, dogs, ribs, chicken, corn on the cob, salads, rolls and dessert. We also rented a floating mat ($19.75). Grand Cayman- We love 7 mile beach so we spent our time there. We took a taxi ($5pp) to Public beach which is a free beach and they have all the amenities that you can pay for (umbrella, chairs, water sports, food etc). We decided to walk down to Governors Beach and stayed there. This is a very quiet spot but just we we wanted. We walked across the street and grabbed the bus back for $2.50pp. Falmouth- The port area is brand new and very nice with lots of shops and hand crafted goods. We did the Chukka Zipline at Rose Hall excursion through RCCL for $114pp. This was a GREAT choice. The tour guides made the day so fun. It was a great experience that allowed us to see lots of Jamaica. Disembarkation- We had a flight at 11:30 so we chose to do self express departure so we were the first ones off the ship and carried our own luggage. This was smooth and very fast. We had final call from the windjammer at 7:10 and ran back to get our bags. By 8:20 we were through security at FLL (we were not checking any bags). Port Everglades is a great port to sail out of simply because it is so close to the airport. Summary- This is a great choice for a cruise! I really love Voyager class ships- just the right size and lots of amenities. We are trying out Oasis next year so I am curious to see how it compares. Read Less
Sail Date March 2016
The Navigator was a clean and well maintained ship. Love the lay out. Food in the dining room was excellent for breakfast,lunch and dinner. Food at Windjammer was poor. Salads were fresh, nice cut up fruit but eggs and breakfast ... Read More
The Navigator was a clean and well maintained ship. Love the lay out. Food in the dining room was excellent for breakfast,lunch and dinner. Food at Windjammer was poor. Salads were fresh, nice cut up fruit but eggs and breakfast potatoes were disgusting ( except fried eggs ). Fish was dried out, tasteless. Lots of kids of all ages. All had fun. Lots of activities- Flow rider, golf, ice skating.All very polite. Lines were not too bad. Ship did not feel crowded. Live music was great. Initiatives band was wonderful. Boleras band was very good.DJ played good music. Embarkation and disembarkation was hard. Had to take a shuttle from parking garage to ship and back. Large crowds and confusion. Most employees were nice, helpful. Had issue with account- Guest Services was not helpful or nice. Most employees were very nice and helpful. Loved Coco - one of the bar servers. A bar server was rude- cut off all the 21 year old college kids who were just having fun cheering the staff on. Diamond club was very nice with excellent employees. Overall- good cruise. Will stick to a newer ship. Read Less
Sail Date March 2016
I will preface this by saying: I am giving an honest review. There are a couple of negatives, BUT by no means would I say don't sail on Navigator. I was able to go on a cruise . . and I LOVE cruising! Embarktion: We flew ... Read More
I will preface this by saying: I am giving an honest review. There are a couple of negatives, BUT by no means would I say don't sail on Navigator. I was able to go on a cruise . . and I LOVE cruising! Embarktion: We flew into Ft. Lauderdale airport, arriving at the port about 11:30 (it's VERY close to the port). My husband's brother (who was joining us on this cruise) picked us up and we parked his car at Port Everglades. We dropped our bags at the ship and parked in the garage ($19 per day). A shuttle was provided back to the ship. A bit of a wait to get on the ship, but not too bad. Went directly to the Windjammer for lunch. Rooms were ready about 15 minutes early . . .bonus!! Our luggage was at the room when we went up . . .BUT . . .our neighbors didn't get theirs until about 5 p.m. Cabin 1390 (AFT balcony): Room is LONG and standard width. There is a long couch and about 5 extra feet between the couch and bed. This additional length was nice, given the couch would become a bed at night. Our cabin steward, Gus, was jolly on the spot to introduce himself to us and bring the sharps container, extention cord, distilled water, and cooler for my husband's diabetic and CPAP needs. We will come to find the GUS is the ABSOLUTE BEST!! Bathroom and storage are both as you come to expect . . . meeting our needs. Now . . . the balcony . . . . OMGosh . . IT IS HUGE!! Two loungers with a low table and two chairs with a higher table . . . .AND STILL ROOM TO MOVE AROUND! We estimated the deck to be 12 feet long by 10 feet wide. Yes, this room is below the Windjammer . . .no it is not noisy. Yes, it's a bit of a walk to get to/from the elevator, but soooo worth the view! The bed was hard, but I still slept fine. I asked Gus for a fan, extra pillows and a blanket (because the comforter was absolutely too heavy). If you have any needs . . ask . . . your cabin steward will truly try to help. OH! Gus even put our icepack in a freezer, so it would freeze to transport my husband's insulin back to Ohio. GUS ROCKS!! The ship is beautiful! It is showing its age, a bit, but it is CLEAN and beautiful!! Windjammer: Staff was friendly and empty dishes never sit. Food was always good. Try the bread pudding . . . VERY GOOD!! If there is no chocolate milk out . . . ask . . . they will get it for you. If you see Virginia (the "washy washy" greeter) . . . tell her I said hello! She LOVES her job and LOVES to make you smile! Main Dining Room: Here is my negative. I must admit . . . many people we spoke to had similar problems during this cruise. Our waiter was very nice . . . Assistant waiter was very nice . . . BUT service was VERY SLOW. We waited forever to get refills on drinks and bread. Many mistakes made (1.: drinks refilled with Coke instead of ice tea, 2.: took the cream from me to give to another table and I was still drinking my coffee, 3.: butter ran out and although we asked mutiple times for more, it never was replenished. 4.: wrong ice cream served and although we asked to have it replaced, it was never replaced). We decided the second night to stop going to the MDR and opted to go to the Windjammer for the rest of the week. Solarium: Wonderful! Royal Promenade: Nice! Bought two purses and a necklace by-the-inch. Cafe Promenade: always something to munch on! This is where the Starbucks is (I purchased the Royal Replenish Package . . . so Starbucks was always on the list, multiple times a day!!). Entertainment: We enjoyed the nightly shows in the theatre. Singers and dancers were really good! Comedian was funny! The a capella group was WONDERFUL! We watched a movie on the big screen . . .fun! Enjoyed the trivia in the Schooner Bar. Tried our luck in the Casino . . . yes, we came out $5 ahead! 70's Party on the Promenade was fun! QUEST . . . OMGosh . . what a riot! Love and Marriage show . . . funny! Ice Show . . . TERRIFIC! We never frequented the night club scene . . . I watched the ocean from our wonderful balcony! Ports: We got off the ship to do a little shopping, but did no excursions. We enjoyed the quiet of the ship while in port. We did take advantage of Labadee . . . BBQ was GREAT! Hubby and brother-in-law went into the ocean . . .loved it! I stayed on shore and did some people-watching . . .loved it! Disembarkation: We opted for "Self-Assist" (carrying our own luggage) . . . because we wanted to be sure to get to the airport without delay. We had breakfast, went back to the cabin and got our luggage, and were off the ship by 8:00 a.m. No delays. Shuttle was there to take us to our car and the trip back to airport was quick. Brother in law dropped us off at the airport (no problems). Now . . .don't ask about the flight home . . that was a nightmare! LOLOL Summary: This vacation was intended to be a relaxing vacation. We had no intentions of doing an excursions . . . just relaxing. It was just that . . . relaxing! The problem with the Main Dining Room did not ruin our time. I did talk to a higher-up in the Windjammer (he said he wished we'd said something, as he would have tried to get our table changed. From the sound of it . . .many people had trouble this cruise, so it may not have helped, even if he could have gotten our table changed. I did appreciate that he listened, cared, and would have tried to "make it right." This was a full ship, this cruise, and we really didn't think anything could be done, so we didn't say anything). My ultimate disappointment: When I first booked this cruise, I was asked if we were celebrating anything. We were . . . our anniversary. It was noted on the booking and appeared each time I checked the booking and received a confimation However . . . on the night it was to be celebrated (Night 2 in the MDR) . . . nothing. They did recognize other birthdays and anniversaries, but we were forgotten. We were also supposed to have an anniversary gift in the room, that was not there either. Our anniversary went unrecognized.....that did disappoint me. I didn't quite know how to say anything . . . Read Less
Sail Date March 2016
This was our first time cruising on Royal Caribbean. The staff did a great job and we really enjoyed the shows (especially Ice Dancing and Sound Collage). The Windjammer, which is the ongoing buffet was good for breakfast and lunch ... Read More
This was our first time cruising on Royal Caribbean. The staff did a great job and we really enjoyed the shows (especially Ice Dancing and Sound Collage). The Windjammer, which is the ongoing buffet was good for breakfast and lunch with great fries, burgers, hash browns, and omelettes. Bartenders were friendly and quick and bars were everywhere so you did not have to stand in line for very long to get a drink. Drink packages---depends on how much you drink but my husband was definitely happy with the beer and wine package. Food in main dining room was ok but nothing great and unless you wanted to pay extra you ate in same dining room every night unless you wanted to eat at the buffet. We had a room with a balcony but it was small and my teen daughter slept in a "bunk" on top of our king size bed--no fib! We went on a shore excursion in Jamaica to the Blue Waters Beach Club--a total rip off since they advertised free wifi but it was broken all day and untruths were told to us as to the reason and not even a partial refund. Catamaran and stingray trip in Grand Cayman was fabulous. My 16 year old daughter chose the water park in Haiti which was more for younger kids. All in all we had fun but it just was not Disney (of course it was half the price too). Toilet paper not refilled enough in public areas, lights out, plates and cups sitting around but again--you get what you pay for. We can't say enough about the friendliness of the majority of the staff and we would definitely consider going on Royal Caribbean again unless I can find a good deal with Disney :) Read Less
Sail Date March 2016
This was my wife and I's third cruise together, celebrating our anniversary. Our previous two were on smaller ships, so I picked this one because it was the best combination of ports we hadn't been to, price, and ship size. We ... Read More
This was my wife and I's third cruise together, celebrating our anniversary. Our previous two were on smaller ships, so I picked this one because it was the best combination of ports we hadn't been to, price, and ship size. We booked all of our transportation through Royal Caribbean, flew out of Dallas the morning of, and were on the ship in time for a late lunch. As far as the ship goes, I had read several negative reviews, but we have nothing bad to say about it. Departure day, I noticed a very slight sewage smell in the hall as we approached our cabin, but I never noticed it again. Everything was clean and up-to-date looking. We stayed in a balcony cabin on the 6th deck near the aft end of the ship. Our cabin attendant, Leslie, was great. Our room was always clean, and if he was in the halls and saw us coming, he would have the room open for us when we arrived. My only complaint was the last two nights, someone around us started moving furniture about 3 AM, and it got pretty loud. But not really RC fault. My wife and I are pretty boring cruisers. There was always a lot going on while on the ship, but we love cruising because we can get away from all of that and just relax. So while we did a few things, we didn't partake in many of the onboard activities. The service was outstanding! We did my-time dining, and much to our pleasant surprise, were seated at the same table each night with the same wait staff. Sonny and Ambergail were our waiters, and they were the best! I've never been that well taken care of on a cruise! We visited guest services a couple of times with little questions, and were dealt with quickly each time. Service was great. We had three stops on the trip. Grand Cayman, we just walked around and did some shopping. The pros to GC: clean, felt safe. Cons: Had to tender (which I hate!), and nothing was any cheaper than it is here in the states! We didn't spend very long on shore. Falmouth Jamaica was our second port. We did some shopping, as well as the Rios Kayak adventure. RCI has built up the port in Jamaica, so it was a lot of the same shops as were in GC, but there was a lot more local flavor to it. Our Kayak adventure was a bit of a disaster, and I wouldn't do it again. We had done one in Key West on a previous cruise and loved it, but this one had too many people, and the guides weren't very friendly or helpful. And the trip itself wasn't a very easy tour. Our third port was Labadee Haiti and we loved it! The beaches were beautiful, they fed us lunch on the island, and we were the only ship there. We also did a kayak tour here. It was half the price of the Jamaica trip, the group was smaller, and the guides were great. They even had a boat of other workers following us, taking pictures with our own cameras. As for the food, the main dining room food was good, though maybe not the best I've ever had on a cruise. And the Windjammer was all about quantity, not so much quality. Nothing was bad, but nothing really stood out as great. The ship's staff did treat us to a BBQ while at Labadee, and it was really good. We went to the show every evening except one. The welcome show was a comedian, and he was pretty good. The second night was the RCI singers and dancers. My wife enjoyed it. It wasn't really my thing. The third night was the Las Vegas Tenors, and even though it wasn't really my thing, they were outstanding! The music was great, but they were also funny. Very entertaining. The fourth night was two comedians, Alfred and Seymour, and it was the best! I don't know the last time I've laughed that hard for that long! We skipped the next night, and the last night was another comedian who was awful. I think the only people who laughed were the people who were drunker than he was, and that was pretty tough. We also found the cruise director to be really annoying. Jeffrey spend all of his time trying to be a comedian, but he wasn't that funny. We also saw the ice show, which was fantastic! Disembarkation was pretty easy, but way too early. Our flight (booked through RCI) didn't leave until after 3 pm, but we had to be in our meeting spot by 7, and were at the airport by 8:30, but couldn't check our bags in until 11. So I'm not sure why they were in such a hurry for us to leave! My only real complaint was kind of our fault! We went spring break, so the ship was full of college kids. I mentioned we were boring, just liked to read and be outside. The solarium was nice, but it even got loud at times due to the large number of college kids that didn't quite grasp the concept of the main pool being the place to hang out and yell at each other. But it was a great trip, one I would definitely do again! Read Less
Sail Date March 2016
This cruise was amazing! Our destinations were, Grand Cayman, Falmouth Jamaica and Labadee Haiti. It was a group trip. A week before we left, I started looking at reviews of the Navigator of the seas on this website (reviews of people ... Read More
This cruise was amazing! Our destinations were, Grand Cayman, Falmouth Jamaica and Labadee Haiti. It was a group trip. A week before we left, I started looking at reviews of the Navigator of the seas on this website (reviews of people who went ealier on 2016). These reviews were not that good. So I lowered my expectations because I am a clean freak concerning hotel rooms... BIG MISTAKE! People were saying that the ship was not clean ,etc. The ship was clean!! I would see crew members cleaning everyday all day (staterooms and public areas)... My stateroom attendant cleaned my room twice a day! I had a an interior stateroom that I shared with my family (mom, dad and brother). Yes it is small. It was a bite hard tom manage with all are lugages but has some people said before me, you don't spend much time in your stateroom. My stateroom attendant was AMAZING! At the end of the cruise, he knew our names! The only negative thing about the entire cruise was my bed... He had 2 singles beds side-by-side (that ended up being a double or queen size NOT a king size as they say) for my parents. So my brother and I slept on wall beds. My bed was SUPER uncomfortable. I would wake up with pretty back pains eveyr day. The last night I say to my mom that I would sleep with them and I wish I had took that decision earlier.... The food is excellent! The windjammer buffet had a great variety of good foods. My favorite was the dinning room. The food was so good... wow! The menus were versatile. I was not disappointed at all. The greatest part of our diners was the service! Our server was really very nice and caring. Also, by the end of the week she knew our preferences. We didn't take excursions with Royal Caribbean. In Grand Cayman, we started walking. We find the Kirk Market which is pretty much like north americans groceries stars. We find a public beach with no lifeguards but we didn't swim. We took pictures some shells. In Jamaica, we find a guide that worked with a compagny (that I don't remember the name) that we find at the port. He had uniform so we trusted him. It was not a mistake! He did a tour of the city and brought us to a beach Montego Bay. The only thing is that he didn't tell us that the price didn't include the beach. It was 30$ for the tour. and 4$ for the beach. Other than that he brought us to place to buy jerk chiken. ON the beach we took a little tour on the sea where we were able to see fishes! As for Labadee, it was a private beach owned by RCI. The beach was BEAUTIFUL but the part we went to had rock before you go in the water. So make sure you get those swim shoes because with that the rocks won't bother you. We ate the food of the ship in Labadee. As a person who's from Haiti and 've been once in Haiti, Labadee was my least favorite beach. I felt like I was not in Haiti. I felt like I was on a piece of Island owned by RCI. I wish it was owned by Haitians so that it would feel more like Haiti. But there a lots of good things to do like zip line. Nowadays, I find hard to have thre great service. But the overrall service on the Navigator of the seas blow me away! Read Less
Sail Date February 2016
We were onboard Navigator for 6 night cruise to Labadee, Falmouth and Cayman Islands. We had already been on a cruise the previous week (Enchantment Mon-Fri) from Port Canaveral, from where we drowe down to Fort Lauderdale and spent the ... Read More
We were onboard Navigator for 6 night cruise to Labadee, Falmouth and Cayman Islands. We had already been on a cruise the previous week (Enchantment Mon-Fri) from Port Canaveral, from where we drowe down to Fort Lauderdale and spent the last night before Navigator cruise in Hyatt Place Plantation (great hotel, by the way: free parking, free wifi, free breakfast and a nice bed). We dropped our rental car to the airport, took a taxi to Navigator and basically walked to the ship in less than 15 minutes. We had been on Navigator before the refurb when she was in Europe. It was nice to see what changes they had made. We had a JS 9324 and therefore could take the suite fast line, therefore no embarkation issues for us. Took our embarkation photos and were whisked to the ship like a breeze. We had OBC to spend and decided that premium beverage packages for both would be that thing. So it was the first stop that we had to make when entering the ship. They have new stickers now which are plastic covered, so no more paper sticker fading away. Our cabin was in the end of the hump so we had slighly larger balcony but no loungers, just 2 chairs and a table. Cabin was spacious with walk in closet, the normal JS. No issues there, and the bed was amazing! Just firm enough but still soft enough. Excellent. Our cabin attendant took great care of us and managed to do her job so that we rarely ran to each other. Entertainment onboard was nothing special, although we enjoyed the ice show a lot. One of the headliners was Lance Ringnald whom we had seen already during Allure TA, but it was still good. We enjoyed dining both in Windjammer (2 x) and in Main Dining Room (6 x) as well as service on bars. Basically food was good with wide selection. Debarkation was a hassle, due to unfortunate Man Overboard situation on the last night. We were abt 2 hours late so people were in a hurry to catch their planes. We thought we were alright but in the end we only had 20 minutes to spare before our baggage drop was closed. But that's enough, since we made it! There is no blame on RCI, it is not their fault and the crew did their best during the rescue operation. Read Less
Sail Date February 2016
We done about seven cruises previously. Picked this cruise because we had not been to any of the ports of call (Jamaica, Grand Cayman and Labadee). Had some trepidation regarding this class of ship; sailed on Freedom Class (?) (one size ... Read More
We done about seven cruises previously. Picked this cruise because we had not been to any of the ports of call (Jamaica, Grand Cayman and Labadee). Had some trepidation regarding this class of ship; sailed on Freedom Class (?) (one size up) last summer and they did not manage the people well - long delays for everything. Thought we might experience the same issues on Navigator and very happy to say we did not! Stayed at The Riverside the night before sailing. Great location - on Las Olas, on the Riverwalk. Bit pricey, but in line with other hotels in the area. Our room was small and tucked in behind one of the elevators. Tons of things to do in the area - sightseeing, shopping or just sitting back at the pub and enjoying the atmosphere. Briney's Irish Pub is a favourite, so we made sure to do supper there and enjoy the sights on the Riverwalk. Took their $7 shuttle to the cruise pier. Processing at the pier and boarding the ship was painless! Staff were gracious and friendly, well organized and efficient. Need I say more! Plenty of food and drink while we waited onboard for our cabin. Staterooms were ready right on time. Great beginning and kept it up throughout the cruise. Bar staff, Windjammer staff, Dining room staff ... everyone we encountered was efficient, attentive and professional. What a difference it makes! Onboard entertainment was good! Enjoyed the ice show and the evening shows. Did not really participate in many of the other activities available, but some of the ones we caught part of looked like fun! Next time ... Most onboard meals were in the dining room; only once or twice did we go to the Windjammer. For us, just too many people and not enough seats. The dining room was quick and the food was hot and delicious and, for us, the atmosphere was more relaxing and set a better tone for the day. We cruised Royal Caribbean in December (2 1/2 months ago); same menu; food and portion size was better on Jewel. What's with so few vegetables? Our stateroom (8348) was starboard side. Very roomy. Bed comfortable. Our attendant did a good job keeping the room clean. Neighbours on one side were party people, so noisy late at night (03h30) ... and on the other side, the guy needed to get up 05h50 every morning to chat (loudly) on his phone while on the balcony! Just our bad luck ... nothing the ship can do to ameliorate this ... and overall, one of very few negatives on this cruise! Ports and Excursions. Grand Cayman is beautiful but way too expensive. We did the Stingray and Snorkel adventure. Stingrays were an incredible experience. My husband is a "first off the boat" kind of guy, so being first in the water and the first boat at the sandbar, the Stingrays immediately swamped us thinking food was coming. Bit unnerving at first ... but so awesome. Experience of a lifetime! Snorkel was a bit disappointing ... moved less than 500 m away to snorkel on the reef; not much to see ... but the water was great and snorkelling even with not much to see is always a welcome addition to our day! Water and watered down fruit punch available on the boat; no food; no after snorkelling bar. Recommend you goto Stingray City on an excursion, but then just head to 7-mile beach and snorkel from there ... cheaper and more to see. Stopped for lunch on our way back to the ship. Jim had shrimp and a beer; I had a burger and a coke. The bill was $56 Cayman, which translated to $70 USD. OMG! Eat lunch on the boat!! Jamaica was another Caribbean jewel. We did not go "outside the wire" other than on our excursion, so felt safe throughout, but did speak to some other passengers who had ventured farther and their stories were a little scary. We did the Catamaran Sail and Snorkel. Excellent excursion. Great team on the boat that ensured we were well taken care of throughout. Those new to snorkelling were given lessons before being turned loose; guides and photographers in the water; well managed; safe; lots to see. Food and non-alcoholic drink enroute to snorkelling site; food and bar post snorkelling; foot massages; wowww ... great trip! Labadee. We were the only ship in port ... would not want to be there if there were more. Water was wonderful. Service at venue was terrific. Great for folks that just like to sit on the beach enjoying the laid back atmosphere ... with thousands of their best friends. Because of a tragic incident sailing back to Fort Lauderdale, the boat was delayed arriving into port, which resulted in delays in debarkation. Still needed to get out of our staterooms so they could be prepared for the next guests, but debarkation did not start until about 09h30. Coffee was available in waiting areas. Given the situation, think the ship should have provided more substantial food in the waiting areas given some folks could not leave until about 11h30; otherwise, handled as best as possible. Jim and I travel a lot, so we've gone through the trusted traveller protocols to become Global members; this gives us access to the short line at customs and really makes debarkation a breeze. Ship staff on shore were happy and helpful; kudos. I would gladly sail again on the Navigator. Would return to Grand Cayman and Jamaica, but Labadee ranks with Coco Cay ... no need to repeat. Read Less
Sail Date February 2016
We flew from Newark to Fort Lauderdale the day before the cruise and stayed at the Hyatt Place. It was a very nice hotel, free breakfast, airport shuttle ($2 per room-not per person) and everything else you need within walking distance. ... Read More
We flew from Newark to Fort Lauderdale the day before the cruise and stayed at the Hyatt Place. It was a very nice hotel, free breakfast, airport shuttle ($2 per room-not per person) and everything else you need within walking distance. They offered a shuttle to the pier for $7 per person. This was my 14th cruise, 4th time on the Navigator. I picked this ship for a few reasons with the main reason being the price. We got a great deal during tax season last year where we paid no taxes or port fees and also it was bogo 1/2. I also love the Voyager class ships and the port stops were good. Getting on the ship was longer than usual. We arrived around 12:00 to a long, windy line of people waiting to check in. It seemed worse than it was because I think it was only 20-25 minutes long. Once inside, we were quickly checked in and on the boat. Once 1:00 hit we went up to our rooms and noticed a gross smell in the corridor. I've had this sewage smell before but it usually subsides mid-cruise. The hallway seemed to have an odd smell every day but thankfully, it stayed in the hall and not in our rooms. Throughout the week, I really can't complain about the food. We ate in the Windjammer only on Day 1 for lunch and the rest of the time we ate in the dining room for breakfast and/or lunch as well as one day at Johnny Rockets. Even though the menu has been the same for quite some time, I only cruise once a year so I'm fine with it. The service in the dining room was great. We had my time and were lucky enough to have the same table every night. The entertainment was pretty good, some I've seen before The ice show was the same but they did have a guest skater and she was fantastic. They had the typical love & marriage, the quest, two comedians and broadway-type shows. They had acappella group during the week who were really good. The casino was not very generous to us and it was so smokey but we were there usually once a day. Bingo was not very crowded surprisingly but I noticed that other than the compass, it's not advertised. I've been on cruises where the cruise director would announce things going on all day long and can say I don't ever remember hearing him. As much as a cruise director doesn't make or break my cruise, they can add a little something and this guy did nothing for it. The ports were nice. I'm not a fan of tendering but this wasn't too bad in Grand Cayman. Last time we were there (2 years ago) we waited for almost an hour to get a tender back to the ship. In Falmouth we just got off to shop and check out Margaritaville. And Labadee is just a beautiful beach day. The weather was decent the whole week. We decided to carry our own luggage off the ship to try to catch an earlier flight instead of waiting until 1:00. We walked off at 6:45, were at the airport around 7:30 and caught the 9:19 flight with no problem. In summary I will say that cruising is still a great vacation, am already looking for 2017 cruises and would gladly hop on the Navigator again (although I think she will be in another country starting this summer). Read Less
Sail Date February 2016
This was my 7th cruise with Royal Caribbean and 20th overall. I'd been looking forwarding to sailing on a Voyager class ship for some time because a travel agent friend had raved about the Mariner OTS. My husband and I thought the ... Read More
This was my 7th cruise with Royal Caribbean and 20th overall. I'd been looking forwarding to sailing on a Voyager class ship for some time because a travel agent friend had raved about the Mariner OTS. My husband and I thought the Navigator was absolutely beautiful and did not disappoint. We never felt "crowded" except in the Windjammer which we didn't frequent often, except for a couple of lunches. We chose My Time Dining (for the first time), and really liked it. We usually ate between seven and eight o'clock, and were seated in the same section each evening, being served by the same wait staff who were extremely attentive and friendly. We thought the selections and quality of food were very good, and the portions just right. We also ate breakfast and lunch in the dining room several times. Being night owls, we wish there had been another option other than Sorrento's after Windjammer closed. The comedy team of Alfred and Seymour from L.A. was totally awesome, as was Basile. We missed the comedy show on the first night and that was a good thing because we caught it on TV the next morning, and the little we saw was thumbs down all the way. Lining up in the morning for tickets to the Ice Dancin' show was well worth it because it was incredible, especially the quick-change routine by Katrina and her partner. I did notice that there was no Reggae and steel band music onboard. Too bad - especially since we were sailing to Jamaica! We'd been to Ocho Rios before, but not Montego Bay, so we took a RCCL tour there and stopped in at Bigg's on the water where we tried Jamaican jerk chicken and a couple of Red Stripes. Our tour guide, Niki, was very knowledgeable and entertaining, too! The reasons we're giving only a four-star rating are: 1) because embarkation and disembarkation were not good at all. There was no signage or assistance of any kind with regard to priority boarding. After standing in a very long line for about ten minutes, I made my way to someone in a uniform close to the entrance to discover that priority boarding was, in fact, available but you had to go on a treasure hunt to find it. Although we were informed that we'd be getting off the ship by 8:15, we didn't get off and make it through customs until 10:30. 2) for whatever reason, some of the bar tenders seemed tired and not at all happy to be onboard serving customers who are obligated to pay an 18% tip without so much as a 'thank-you' or a smile in return. Would love to see less smoking areas, and replacement of Evian water with Dasani. Read Less
Sail Date January 2016
Cruised with a group of 8 people. This was the 9th cruise for my wife and myself. Embarkation was a disaster. Arrived at the port at 11 am only to wait almost 2 hours to process onto the ship. Was told that this was due to previous ... Read More
Cruised with a group of 8 people. This was the 9th cruise for my wife and myself. Embarkation was a disaster. Arrived at the port at 11 am only to wait almost 2 hours to process onto the ship. Was told that this was due to previous cruisers refusal to leave the ship. On the whole the ship is still in good shape but does show signs of a lack of maintenance in some areas, specifically the bathrooms. On 3 occasions I visited men's rooms that had non working toilets or sinks. Cruise mates had a non functional toilet in their cabin for 4 days. Food in the main dining room was OK but not great. Windjammer was passable for breakfast and lunch. Ice show was outstanding. Adult comedy show was also very good. RC seams to be selling more alcohol packages and cutting back on bar staff, service was slow at bars through out the ship. Children were allowed into two different bars during the cruise and remained under foot for over an hour each time. Cabin was not cleaned for the first day of the cruise. Was informed that it had been the room stewards last day. After that the new steward (Jose) did a fantastic job for the remainder of the cruise. Crew was cordial all over the ship. Pool staff at the main pool and solarium did a good job clearing spaces for people to sit. Disembarkation was very quick. We took our own luggage off and cleared customs in under 30 minutes. Would recommend that RC change up the menu and cut back on vendors try to upsell in the main dining room. If it hadn't been for the enthusiasm and friendliness of the crew I would have rated this just average. Read Less
Sail Date January 2016
This was a great first cruise for our children. We had a great time and will be going again. I myself have cruised 7 times, with Royal Caribbean being a favorite. I find Carnival has too many non stop drunks, and Celebrity a little too ... Read More
This was a great first cruise for our children. We had a great time and will be going again. I myself have cruised 7 times, with Royal Caribbean being a favorite. I find Carnival has too many non stop drunks, and Celebrity a little too uptight and old; these being a big factor in why we selected RC for our pre teens first cruise experience. Boarding at the Fort Laurdale pier was a mess. If we can avoid it in the future, we will. After no information or signage once we were dropped off we waited for 45 minutes outside in the sun dragging carry-on items, before the first crew members were around and let us know where to go for priority and platinum boarding. Once we skipped the other 1/2 of the boarding line it was smooth sailing until we had a new employee check us in. Both clerks on either side of us waited on 3 groups while our employee figured out why my birth certificate didn't match my driver license sur name, she finally asked the clerk close by to be informed I am now married. I feel the day you ship comes in late and you have a 2 hour line outside you don’t stick the new girl on the computer. -Deboarding was just a crazy and we got off the ship almost 2 hours after our estimated time. Did I mention I will try to skip this port in the future. The ship has been redone since it's main voyage in 2002 and has been kept fresh. It could use a major deep cleaning (vacuum, dusting and wipe down in public corners) but that would only bother people going slow enough on the inside to notice. There are many great activities, we had more of a issue with times activities were offered then lack of anything. Being a family we opted for the early dinner at 5:30 and a number of activities for kids and families either happened during dinner or while we were at port. Bad schedule planning. Going into our next cruise we will be opting for MY TIME DINNING. The were many shows offered and we walked out on all except 2. Yes, They were that bad or not worth wasting our fun time with so much more to do. We found the best show to be one that had no info other than the names of the performers in the news letter. Is it so hard to put comedy??? The news letters did give you the information. Use it as a guide, it is handy just know it is not always correct. Food was good, and plentiful. Servers tried and many were great, only a couple I thought needed removed from their duties. Luckily they were in the public areas so I didn’t have to interact with them often. We had an issue where our table was given away to guest that came to the wrong seating time so WE were moved to another table and ended up with 3 different waiters over our trip. All but 1 night we ourselves had to move tables back together so our family of 4 could sit together. We only opted to go to the main dinning room for dinner. The Windjammer we used for breakfast and lunch, for it’s flexibility and selection. Note to find a table first, and claim it quickly. Every trip is was a hunt for a table, stocking those that were about to get up just to have a spot our family could sit down to eat. Guest services always took care of what ever we asked for. They even removed the daily gratuities from our bill so we could tip with cash. When you end up having 3 different waiters their system doesn’t recognize each and we wanted to make sure money went where it should be; giving to ones that were minimal and giving extra to those that were exceptional. Cabin was small, but they do as much as one can with a tight space. We were not there to spend time in the cabin so we didn’t care. Plus we knew this going in and packed a few things to make fitting our family of 4 into a cabin this size of our master bath more functional. (power strip, highlighter, magnetic clips to hang thing on the walls and doors, clothes pins to hand things to dry, baggies- to grab a snack from the windjammer to take with us, 2 shoe organizers -1 for shoes & 1 for random things like sun glasses, sunblock, phone/camera, odds & ins) Our Cabin attendant was exceptional. Ports- we enjoyed all 3 stops. Getting on and off was smooth. We did a private excursion, and excursion through RC, and no excursion at all on this trip. Each was a great experience. A 3 ports I have been to before, but it has been several years. It was nice seeing how they have cleaned up and grown since we last went. I know now that going back if we just wanted to get off the ship and look around close by that I would feel safe within the ports. Smoking needs a better set up. We are not smokers infact it makes me and my children ill. The casino is pointless for any non smokers. The worst part is it in in the middle of deck 4. plan on not using deck 4 if you are not a smoker there is no way around the Casino and a quick walk though and hold your breath is not an option. Then why in the world can't Navigator unify the smoking sections. Some decks smoking is one side and other decks it is a different side. Very confusing and bothersome to non smokers that are just trying to walk from one end of the ship to another. If we just know a side to stay away from it would be easier. ...as a family we would book a non-smoking cruise over another if there is ever an option. Kids programs were offered, but we are not ones to take and drop our kids off with strangers. We did a few family things. Our kids were in the middle of age groups and felt 11/12 was too young to be mixed with 16& 17 year olds and they were too old when the combined 2 groups together so many were around 6 in the younger group. we are all for doing things together as a family not dropping our kids off and these programs didn't work for "Family time" it was more of a child care. With all this said know we had a great time. None of these items ruined our trip. People will look for that bad in things, these negative things I mention were not the make or break of our trip. It can happen with any ship or any vacation. I only list them so you can see there are always minor things that go wrong, we take the experiences and learn for the future. Our positive experience and relaxation during our trip far out weighs any minor issues. We had a fabulous time! We will go again and it could very well be on this same ship. I know there are newer ships that are more grand out there, but I also know that for the fraction of the cost Navigator holds it’s weight and can give anyone and experience of a lifetime. Read Less
Sail Date January 2016
This was my fourth cruise, but the first on Royal Caribbean. The others have been on Carnival. We were impressed with the overall look and feel of the ship--you could tell it had some fairly recent updates. It was clean and nicely ... Read More
This was my fourth cruise, but the first on Royal Caribbean. The others have been on Carnival. We were impressed with the overall look and feel of the ship--you could tell it had some fairly recent updates. It was clean and nicely decorated, had great signage including digital maps on every floor. Loved the Royal Prominade, and the Solarium. Casino was good, much bigger than other ships we have been aboard. I read many reviews here prior to sailing and they were very helpful and I agree with pretty much everything I had read. Things that were outstanding: service overall, our cabin with balcony (on 12th deck--awesome) was nicer than many hotel rooms and had good storage space, room steward, solarium area and bar, Giovanni's (outstanding! so glad we sprung for the extra cost), casino, decor. Also liked the ease of buying digital photos from the kiosks (versus searching through prints), although i wish they had cheaper, smaller packages. Other comments: embarkation not fun - this seems like the port issue, not a RC issue but huge snaking line to get through, not a lot of good direction when being sent from one room to another or one line to another. Disembarking was a little delayed but still WAY better than our Carnival disembarking process in the past. Entertainment was a little lacking. Production show was good, enjoyed the battle of the sexes game, the newlywed game, and karaoke. I did have a small issue with scheduling. It seemed that often an activity was right during our 8pm dinner time--karaoke on every night except one, the movies shown on the top deck by the pool...that was frustrating. I think next time we would pick the earlier dinner time. I also thought the food was just ok in the Windjammer, but the dining room was good (not great, but good). We purchased a drink package for the first time ever and enjoyed not worrying constantly about how much drinks were costing us. It did seem like everywhere you turned, RC was trying to get more of your money--shopping specials, pushing products in the spa, pricey bingo...but it wasn't anything I wasn't expecting. Excursions--we did the High Tea at the Estate in Falmouth and enjoyed it, however it was kind of slow going through, and we were pressed for time to get back on the ship. Staff was very friendly. We also did the sandbar/stingrays excursion and very much enjoyed that. Labadee was a day to just sit and enjoy the beach and that area was wonderful (aside from the very pushy local vendors in the artisans market). Overall we liked it more than Carnival - it just felt slightly more upscale in feel and in the crowd on board. I think the food was comparable (except for Giovanni's), and entertainment slightly better on Carnival. We would do another and are interested in trying the Oasis class ships. Read Less
Sail Date January 2016
This is my fourth cruise, I've had three previous with Carnival and this was my first with Royal Caribbean. I sailed with a large group of friends. Embarkation was a bit chaotic but I expected that after reading the reviews of ... Read More
This is my fourth cruise, I've had three previous with Carnival and this was my first with Royal Caribbean. I sailed with a large group of friends. Embarkation was a bit chaotic but I expected that after reading the reviews of Port Everglade. We began around 12:30 and got on the ship closer to 2PM. Our rooms were ready so we could drop off our carry-on luggage. The Windjammer buffet was packed and didn't really have any tables available. The Good: I really liked the ship layout. It was easy to get around, didn't take long walking from forward to aft. The elevators came pretty quickly most of the time. There were lots of outdoor walking areas to get to and many forward and aft views outside. I enjoyed the dancers at the shows. The rooms were clean and decent. Our room attendant was excellent. I thought the food in the Windjammer buffet was good for breakfast, lunch and dinner. Some days the food there was better than the dining room (not saying much but its true). The Bad: The Windjammer was not open 24/7 so often you'd walk over to grab something and find out you just missed the latest dining time. This was also frustrating when you wanted to hang out and play a card game with friends at a large table only to find out the windjammer was closed. There were not many areas on the ship available with larger tables for game play without having to yell over a band. I was very disappointed with the food quality. I thought Carnivals food was far and away better on every level. Grand Cayman Port: We grabbed tender tickets and waited about an hour until they were called. They didn't even check them so we probably could have just hopped on an earlier tender without waiting. Getting back to the ship didn't take long though. Falmouth, Jamaica - this was a great port. We did the Secrets Wild Orchid day pass. Excellent excursion. Our driver got us back to the ship about an hour before it left. Labadee, Haiti - this port was cancelled due to a protest over labor issues in Haiti. It became a regular sea day. I don't think I'd sail again on RC unless I got an exceptional deal. RC tacks on a lot of extra fees and I'd rather not have to worry about that so much on a cruise. Read Less
Sail Date January 2016
This was our first cruise with Royal Caribbean since 1984 and it was our 8th cruise in total. We travelled from Canada with my husbands elderly parents. We arrived in Fort Lauderdale the day before our cruise and to save money we stayed at ... Read More
This was our first cruise with Royal Caribbean since 1984 and it was our 8th cruise in total. We travelled from Canada with my husbands elderly parents. We arrived in Fort Lauderdale the day before our cruise and to save money we stayed at the Motel 6 in Dania. It was clean and had reasonable rates - we were pleasantly surprised. Our embarkation in fort Lauderdale took over an hour which we were not used to having sailed mostly with Princess and their process was noticeably faster. The ship is lovely but their attention to detail was lacking in a few areas (ie. no chocolates on your pillow; no champagne waterfall; little access to food later on in the evening at the Windjammer which closed early; no blankets, chair pads or popcorn while watching movies under the stars to name just a few and comparing with Princess ships). The public areas were very nice and well maintained. We did not have great weather during our cruise which affected some excursions were wanted to take in Grand Cayman and it did not go over very well that we missed the Labadee Port due to protests by the locals. Our cabin steward was exceptional....thanks Mary Grace. We had one of the Promenade Staterooms on Deck 8. It was lovely with a window seat to sit and look over the people on the Promenade. We were pleased that these rooms were very quiet and had plenty of room for two. We were disappointed with the food. The quality just didn't seem to be what we were used to. It seemed to be always the same offerings at the Windjammer. The Dining Room we expected would be better but it was just OK, nothing special exccept for the night we had lobster. We did have a great meal at Giovanni's though. We enjoyed the nightly entertainment but our favourite was the Ice Dance show. It was amazing what they could do on such a small ice surface. Wished we had gone more than just the once. Even though the casino was smoky we did enjoy our time 'making our donation', especially since we did not have great weather for spending time outdoors. The disembarkation process was a bigger nightmare than the embarkation. We even walked off the ship with our luggage to save time but the lineup was crazy long and they only had two customs officers processing the bulk of the passengers. Having said all of this we did have a good time despite the challenges. Read Less
Sail Date January 2016
We are Elite members of Celebrity. That is the only cruise line we have ever been on. So, since we could have Diamond status on Royal Caribbean, we decided to try it. Embarkation was easy. We arrived around 2:15 and there was a long ... Read More
We are Elite members of Celebrity. That is the only cruise line we have ever been on. So, since we could have Diamond status on Royal Caribbean, we decided to try it. Embarkation was easy. We arrived around 2:15 and there was a long line just to get into the terminal for baggage screening. However, there was a separate line for Diamond members so we breezed right through. Separate check-in line also. Definitely a plus for RC. Arriving on board, there were a few crew members but they were not friendly at all. No one said welcome or handed us a champagne or mimosa. Nothing at all. Celebrity definitely wins that one. The cabin, deck 9, D2 with balcony. Good storage. Six dresser drawers. Six shelves in closet. The bed was comfy but the pillows were thin. We each had two and we should have requested a third one for each of us. I did notice the stained carpet right when I walked in. Very long sofa. No coffee table. So if you were sitting on the sofa with a drink, there was nowhere to put the glass. The bathroom was the smallest one I have ever been in but it was OK. It could use some updating. The shower was tiny and there was low water pressure. I am not overweight but it was tough to pick up my soap when I dropped it. As others have mentioned, RC does not provide toiletries other than a canister of shampoo in the shower. The hairdryer is the kind where you have to keep holding down the button to make it work. It worked well but I kept getting a cramp in my hand. I had this once on Celebrity too. The balcony is very small but the chairs do recline. I give a slight edge to Celebrity but I really like the storage on RC. I hate the storage over the bed on Celebrity. I used the fitness center every day and it was great. I went around 2 or 3 and no problem doing what I wanted. The machines were top notch. Plus to RC. We had early seating dining and were dismayed to find out that it started at 5:30, not 6. But we liked our table and our table mates. The service was good. The food was on par with Celebrity. Some very good, some just OK. Nothing bad. We ate at Chops and Giovanni's Table. At Chops, I was disappointed in the size of my steak. Also, it was a little dry. No real seasoning. At Giovanni's, the caesar salad was not good. It was lettuce with bottled dressing and not even a lot of dressing. We did say something after the fact to our server. When we were leaving, the general manager came out to talk to us and said that we should have said something at the time so it could be corrected. I don't think that salad could be corrected by just pouring more dressing on it. I told him I would be happy to teach the chef how to make a decent salad. The Windjammer buffet was another story. The line of food stations made everything cramped. The aisles were not wide enough. The breakfast buffet was OK, but lunch was bland. No variety, same thing practically every day. On Celebrity, there were pastas, stir fry, fresh Caesar salad being made. It seemed like RC just wanted to get some kind of food out. Big plus to Celebrity. Unfortunately, RC allows smoking in one (or maybe more) of the bars and, also, in the casino. We cut short our time in both areas due to that. They really need to rethink their policy. Five pluses for Celebrity. Big minus for RC. Diamond vs Elite. Diamond has its own room on the 14th deck open 24 hours. It has two computers. Morning has continental breakfast but it's small and buffet. Celebrity has sit down service with set plates to order. In the evening, 4:30-8, Diamond had incredible hors d’oeuvres. Open bar. Also, there's an outside area to sit overlooking the sports deck. Celebrity has the sky lounge in the evening. RC also gave us each 3 “free” drinks per day at the bars if we didn’t want to go up to the 14th floor. However, it did not include frozen drinks and you could only do this between 4:30 and 8. Still it was nice to have. We also had 2 cans of soda (our choice) waiting in our room when we arrived and 4 bottles of water. Also, 24 consecutive hours each of free internet. The internet was really slow. Celebrity gives us 90 minutes each of internet. Free 8x10 picture. Two for one milkshakes at Johnny Rockets on RC. Yum! Maybe a slight edge to RC. Entertainment. The ice show is not to be missed! Spectacular. We did have to wait in line for tickets. Two shows featured the singers and dancers. I am hearing impaired so I enjoyed them. There was an adult oriented entertainer each night in the Schooner bar. My husband went twice and had a good time but the third night he said it got repetitive. We did play mini golf which was fun. There were many things I couldn’t enjoy because of my hearing. So I call this a tie. Noise level. As I said before, I am hearing impaired. I can hear but I usually cannot understand what is being said unless you’re standing in front of me. However, I can hear loud noises. The music at the pool was deafening. Hard to carry on a conversation. The same on the sports deck. Way too loud. Plus to Celebrity. Big minus to RC. Disembarkation. Number 15, 8:10am. Walked to Studio B and were told that they just called our number. Great. Then it took a little more than an hour before we left the terminal. Not RC’s fault. There were only 3 (and eventually 4) customs agents handling more than 3,000 people. So I call this a tie. Summary. RC was fun. The spaces were used wisely. We had a really good time. Celebrity is a little quieter, a little more upscale but not snobbish. Celebrity ships carry less passengers and I tend to like that but you won’t go wrong with either cruise line. I would not hesitate to cruise with RC again for the right price and the right itinerary. Read Less
Sail Date January 2016
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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