3 Helpful Votes
Sail Date: April 2016
I liked that there were lots of beach chairs on deck. Checking out towels each day was a pain. And people did save chairs even though they weren't supposed to. The captain was super hard to understand and didn't really keep us ... Read More
I liked that there were lots of beach chairs on deck. Checking out towels each day was a pain. And people did save chairs even though they weren't supposed to. The captain was super hard to understand and didn't really keep us updated. The food in the windjammer was not great. Always the same things and too many rice dishes or one pot dishes. The windjammer was always closed too. The deck was dirty. Needed to be swept and cleaned and dusted. Our room steward was pretty awesome. Her name was Tracy from Jamaica. I loved the soap. The food at dinner was good in the dining room. Service was a bit slow for my son and husband and the other party at our table. The cruise compass didn't have enough details. The shows were not given good descriptions. I sat through mo town which was good but I might not have picked it if I had known what it was. I only saw one comedian. He was not PG. I missed another comedian and I didn't see a magician. The tv shows and movies on tv were awful. I really missed Zumba. They offered Latin dance but the instructor was not prepared, late and had technical difficulties. She couldn't speak English and it was a disappointment. The decor on the boat was nice. The carpet was nice. I wish that sometimes the crew would offer more service. Serve my lobster out of shell, offer straws, napkins. Pull out my chair. A cool cloth after shore excursions. Mints on pillow. Offer bar service a bit earlier. Esp on Haiti. Provide more drink stations on deck. Catholic mass was not offered this cruise. Too short of times in port for my husband and son to see everything. The exercise classes didn't have an Instructor show or the stretching class started late. The music pool side was not great. My son said lines were long to enjoy the flow rider. Embarkation was a bit rough. Hard to find port terminal. No instructions on website. The terminal and parking are separate and very confusing. Not explained on boarding info. We rcd several e mails about our cruise but nothing about getting to port. Disembarkation was dreadful. It took over two hours to get off the ship. I don't know how people flying were able to do it. The shuttle to the parking garage was efficient from the ship. There was too many smoking areas on the ship. On deck by windjammer and pool, in bars on deck. And on deck four. It is 2016. Read Less
2 Helpful Votes
Sail Date: January 2016
We signed up for this cruise the year before while on an Alaskan cruise: husband, daughters (2) with their husbands and both sets of in laws (2 grandbabies have since arrived). We had a balcony cabin and the others had 4 inside promenade ... Read More
We signed up for this cruise the year before while on an Alaskan cruise: husband, daughters (2) with their husbands and both sets of in laws (2 grandbabies have since arrived). We had a balcony cabin and the others had 4 inside promenade rooms across the hall from us. We arrived in Fort Lauderdale the before and stayed at the Embassey Suites on 17th. Across the street were a grocery store, Totally Wine and restaurants. Kelly's Landing was a great place for lunch or dinner. We had the shuttle service from the airport and then to the port the next day. Happy hour and breakfast are included. We got to the port around 11:00am and had. Very short wait until we were getting our picture taken on board. Windjammer for lunch, always found good things to eat, but love going to the main dining room for breakfast and lunch when available. We didn't do any of the specialty resturants, we had a table for 10 and two high chairs at MTD of at 6:00 PM every night. The waiter had fruit every night first off for the Grandbabies. I enjoyed escargot every night! We had really good food and service. We tipped the guys on Laberdee to get 8 lounge chairs and 2 cabanas for the day right near the water. The weather was sunny and warm, everyone enjoyed the water. I used my water shoes, because it was rocky in spots. We didn't arrive into San Juan until after 3 PM, we hired a van to take all of us to the Barardi Rum factory, stopped to buy lotto tickets ( it was for the BIG one) and back to the port area. St Kitts again we found a van and driver to take us on an island tour, $20 pp, babies free. St Martin we pre arranged Jo Junie Tours, which I had used last year when my husband I were there. Tour included Orient Beach, Sunset Beach (airplanes over head), geckos, and monkeys too! We went to the diamond lounge a few times, but enjoyed having the three drinks on the card available too. The ice show is a do not miss! We didn't go to any of the other shows. The staff that we interacted with were all great, friendly and helpful. We left the ship after breakfast in the dining room around 8:30 AM, got through customs, called Embassey Suites and spent another night there. We could've check in yet, but they store the luggage and we went poolside. Great cruise was had by all! Read Less
Sail Date: November 2015
Just back home to Scotland. Ship was excellent as is norm but this time the theatre shows were so poor and amateurish and very little live entertainment at pool.I overheard some staff in windjammer talking about other staff and on the ... Read More
Just back home to Scotland. Ship was excellent as is norm but this time the theatre shows were so poor and amateurish and very little live entertainment at pool.I overheard some staff in windjammer talking about other staff and on the ramps to the tables where i had ti squeeze between them wirh my plate and some of them were miserable looking, again not the usual courtesy you get. The only other thing was the hard selling tactics on the ship from shopping to waiters directly asking us when we were going to order more cocktails!I did find out later from a female waiter at the bar that they are on commission!says it all. apart from that had a wonderful break but royal carribean needs to inform guests why they don't port for whatever reason.we were due first portvif call to Bahamas and by sheer luck I checked messages on stateroom TV where we were informed that it was cancelled.. Later managedvti find out that unsafe for tenders due to high winds but they should have announced this..other guests complained about this too. Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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