55 Fort Lauderdale (Port Everglades) to Cuba Royal Caribbean Majesty of the Seas Cruise Reviews

I got this cruise playing MyVegas so only had to pay port fees. We found out 6 days before we sailed that we would not be going to Cuba. We were disappointed but we were also going on vacation so just adjusted our plans. We did have to ... Read More
I got this cruise playing MyVegas so only had to pay port fees. We found out 6 days before we sailed that we would not be going to Cuba. We were disappointed but we were also going on vacation so just adjusted our plans. We did have to fly to Fort Lauderdale which took 30 hours due to storms in Atlanta. Spent Sunday at a hotel. Left the hotel and in less than 1 hour we were on the ship. It is a smaller ship, it did seem like some people cancelled as it was not very busy. Our cabin was fine. Always clean and cute towel animals. Crew were always friendly and helpful. Saw crew members cleaning the halls and other areas also. Food was good, as were the drinks. Drinks were very strong which surprised me. Used to all inclusive at which are not strong at all. Stayed on board in Nassau, really enjoyed CocoCay. We did have a really good time on this ship. Read Less
Sail Date June 2019
We chose this cruise because it was a good deal for the itinerary. Key West is one of our favorite ports and we had never been to Cuba. We knew the ship was older and we did see signs of wear. The cabin was small but we did not spend ... Read More
We chose this cruise because it was a good deal for the itinerary. Key West is one of our favorite ports and we had never been to Cuba. We knew the ship was older and we did see signs of wear. The cabin was small but we did not spend much time in it. We food was good. We ate in the dining room whenever we could. It was quieter than the Windjammer. We had the early seating in the dining room. Our waiter and assistant waitress were attentive. We arrived in Fort Lauderdale the day before the cruise so we were able to arrive at the port close to 11 a.m. Embarking was fast. We were in the Windjammer before noon. The first day was at sea. We took part in trivia and other daytime activities. There were enough activities to keep us busy all day. We did go to the shows every evening. They included a comedian, juggler, and the on board troupe. The crew members and staff we interacted with where all helpful and friendly. We explored Key West on our own. It is a very walk-able port. In Havanna, we booked a private six hour excursion. Because we were the only two people in the car, we were able to personalize the tour to include what we wanted to see. The second day we did a free walking food tour. Both excursions were very interesting and allowed us a good insight into the lives of the Cuban people. Disembarking was very easy and went fairly quickly. Read Less
Sail Date May 2019
Ship is a older ship but public areas were well kept. Some of the best service I have had in the past 3 or 4 cruises. Entertainment was excellent and really enjoyed Key West and Cuba. Dining options were great with great late night ... Read More
Ship is a older ship but public areas were well kept. Some of the best service I have had in the past 3 or 4 cruises. Entertainment was excellent and really enjoyed Key West and Cuba. Dining options were great with great late night snacks. Excellent Diamond Club and Dining staff. The older ships has more personality and the staff are more personable. Cuba was one of the best ports that I have visited. It was very clean and I felt really safe even at night. I loved the overnight option but plan to rest up before hand. We really enjoyed our day tour and also our night tour. Embarkation day was the only bad experience we had. Took us longer to check in than normal with very long lines. It does seem that Royal is using more contract workers at the pier than Royal Staff. All in All we had a excellent trip and would definitely visit Cuba again. Read Less
Sail Date May 2019
Service was great. Entertainment was okay. The ship was small but the largest that Royal can go to Cuba with. Wanted to experience Cuba and meet the people. Was not disappointed. Education is free through University but availability ... Read More
Service was great. Entertainment was okay. The ship was small but the largest that Royal can go to Cuba with. Wanted to experience Cuba and meet the people. Was not disappointed. Education is free through University but availability of jobs for a decent wage are slim. The teacher I talked to mentioned they earn about 20 CUCs a month. (Abut $20 in US money). He also mentioned he was not allowed to cruise or leave the island. I asked him about healthcare and he said it was free but they didn’t have medical supplies so it was usually not that helpful. The entertainment on the ship was okay but nothing fantastic. Five night cruise and only 1 really good show. The Royal website described the room as having a bed and couch but that was not the case. Ship was very old, I think 1992. Was dissainted because I bought gift certificates from AARP only to find ou they could only be used on new bookings. Carnival gift cards can be used for OBC. Read Less
Sail Date May 2019
Just got back from 4-night MOS sailing from FLL to Key West to Havana and back to FLL. Had read a lot of negative reviews about the MOS before going but because the Cuba stop was the reason for the cruise in the first place, they did not ... Read More
Just got back from 4-night MOS sailing from FLL to Key West to Havana and back to FLL. Had read a lot of negative reviews about the MOS before going but because the Cuba stop was the reason for the cruise in the first place, they did not dissuade us. Candidly the ship is older and doesn't have all of the bells and whistles of the new-mega ships, but truth be told the-mega ships probably couldn't make it into either Key West or Havana. We (three couples) were in separate "oceanview" cabins on Deck 5. The cabins were small, but were more than functional for our purposes. Our cabin attendant, Elizabeth, could not have been better, nicer or more pleasant. She accommodated every request with a smile and responded with a "hi" or a "are you having a good day?" every time we saw her. We chose "my time" dining for 800 p.m. in order to better accommodate our schedules. We linked up the others in our group and had a table for 6 set aside for each night in the Starlight Dining Room The food was pretty good and was presented nicely, We ate there 3 of the 4 nights and even with just that our waiter, Paolo, knew our names and preferences. All other meals we eaten in either the Windjammer or the Windjammer Marketplace, both of which are connected to each other on Deck 11 and serve the same food. The food was served buffet style, but was not lacking for choices and the service was good. We had read complaints about the bar service. We had no problems at all. We all signed up for the beverage package and at one time or another hit every bar on the ship. Some were definitely busy than others, but all moved quickly. Kudos to Angelito in the Schooner Bar which became our go-to bar throughout. By the first night he knew our names and drinks of choice and never seemed too busy to wait on or talk to us. We really weren't on the ship much, so can't say a lot about the entertainment. However, we did check out the comedian/ventriloquist who was very good. Embarkation and disembarkation in FLL was pretty flawless. Since we drive to FLL, we didn't have tight connections to make on either end, and so we arrived at around 200 on embarkation day and were on the ship within about 20 minutes. On disembarkation day, we left the ship around 845 (by which time all groups had been called) and were out of the terminal and headed toward our car by 900. No worries with security or customs on either end. Speaking of customs, there was a slight bottleneck in Havana which is but one reason why I can't imagine a mega-ship going there. But, the process went pretty quickly. In Cuba we did a private tour (which I would highly recommend) that took us to New Havana by classic car and then into Old Havana on foot, before returning us to the ship to clean up and to eat before taking us to the Tropicana show. Our tour guide took us straight to the front of the line after which were promptly escorted inside. Just so you know, the show started at 930 p.m. and ran until about 1130 p.m., though some of the dancers and performed stayed around to dance with the crowd until around midnight. That's about when we left and met up with the same 2 drivers (we had 2 cars) and our tour guide who returned us to the front door of the terminal. It was seamless and I would recommend the tour company, Cuba With Us, to anyone. The only negative that I can think of was the shopping. Key West, of course, had all of the shops that you could want, and some you wouldn't want to go in. Havana was definitely different than many of the ports we've stopped at before. Not much shopping near the ship and not even that much as we were walking and driving around. Perhaps that's just a result of the politics there as even the citizens have limited shopping options. Shipboard shopping was another matter altogether. There were the usual things, t-shirts, souvenirs and jewelry. I made the mistake of falling for the 75% off sale on Invicta watches and bought one on the sea day. The ticket price was $595 which I knew was inflated, but through some internet research after I got home appreciate was more than 5 times what it was selling for on the Invicta website and almost 6 times what it was selling for on Amazon. So, even with 75% off, I still ended up paying more than I could have paid for the same watch had I waited until I got home. Buyer beware! Read Less
Sail Date May 2019
My wife and I went with our good buddies to Key West and then to Havana on a four day cruise out of FLL. The ship is old(er) yes, but lots of great character...it's clean...it never felt crowded and the service was outstanding. ... Read More
My wife and I went with our good buddies to Key West and then to Havana on a four day cruise out of FLL. The ship is old(er) yes, but lots of great character...it's clean...it never felt crowded and the service was outstanding. The pool was a little crowded most of the time and so was the main dining room...otherwise I felt like it was a pretty empty ship...even though it was sold out. The Viking Lounge on top was empty about the whole time...great area to read a book and relax after getting back from the journey. Trivia was super fun. The casino was hopping most times and the dealers were pretty nice. Main dining room food was better than expected...we've gone on three Oceania Cruises so we lowered our expectations. The only suggestion is to get dressing on the side. The appetizers and soups were terrific. Fish of the day was always a good choice as well as the warm cookie and ice cream. The wait-staff was very hard working and remembered our names when we ran into them around the ship. Definitely recommend this cruise, especially for the price and itinerary! Entertainment was okay...comedian very funny. Spa - beware...they will upsell you...wife spent $500 on about $200 worth of treatments because she got sold...has trouble saying no...but she said they were very well done. Read Less
Sail Date May 2019
Visiting Cuba on a cruise is the perfect way to meet the Cuban travel requirements. I was a little disappointed the cruise showed two days in Havana, but in reality left the port at 5am on the second day, so really, it was just one day. ... Read More
Visiting Cuba on a cruise is the perfect way to meet the Cuban travel requirements. I was a little disappointed the cruise showed two days in Havana, but in reality left the port at 5am on the second day, so really, it was just one day. I did like stopping in Cozumel, too. I always enjoy the food on RCL and this cruise did not disappoint. I eat at the buffet every day and no matter the time of day, there was always something available, it looked and tasted fresh with a nice variety. Taking a shore excursion in Cuba is mandatory and I enjoyed a general overview, but it was like 5-6 hours long with some interesting and some very boring information, droning on and on and on. But still seeing the sites and the old 1950s cars on all streets was great. The shore excursion options in Cozumel were excellent with options for land or sea excursions and snorkeling in Cozumel is always a treat. For this trip, I walked from the ship three miles down to the next pier where I found really great shopping and walking along. There was even a small free beach about a mile away from the ship. And, within 10 minute walk from the ship was a great beach area with lounge chairs and restaurant. I'm sure there was a daily charge; next time, I will definitely hang out here. Read Less
Sail Date May 2019
A group of us wanted to experience Cuba and found a good value on the Majesty of the Seas. We had no trouble getting on the ship. We arrived around 1pm, after parking at the very convenient Park and Go and taking the shuttle over. It only ... Read More
A group of us wanted to experience Cuba and found a good value on the Majesty of the Seas. We had no trouble getting on the ship. We arrived around 1pm, after parking at the very convenient Park and Go and taking the shuttle over. It only took about 30 minutes to get on board once we were dropped off. All meals, from the dining to the Windjammer buffets were varied and enjoyable. Servers were friendly and helpful. We asked for a larger table to accommodate 2 additional friends and the manager was very helpful and made it happen. The entertainment was enjoyable. While not a huge variety, the shopping was okay. Our cabin attendant on Deck 2 was fantastic, always smiling and friendly - very personable. While the ship is older and smaller, it fit our needs fine and was easy to navigate. We just enjoyed the getaway with good friends and good service! We took the bus tour in Cuba and it was very informative. It didn't last the full 6 hours, but we had the chance to walk the market and shop on the way back to the ship. The market was repetitive with items sold and the booth owners really push their items, but you get used to it as you walk through. We stopped at a bar/restaurant on the way back to the ship and enjoyed a cold Cuban beer. In Cozumel, we took a taxi into town for $16 for the group and walked back. It was quite a walk, but we had a lovely view along the water, and it gave us a chance to walk off some the food we had eaten on the ship! There is a good variety of shopping there if you are into that, and cheap deals on beer and free shots of tequila. All in all, a great cruise! Read Less
Sail Date May 2019
Embarkation and disembarkation went smoothly, but that was it. This trip was advertised 2 days in Cuba, and it was only 1 day. The 2nd day we departed at 5AM. The bar staff overall looked bored and/or angry, the hallways smelled like poop, ... Read More
Embarkation and disembarkation went smoothly, but that was it. This trip was advertised 2 days in Cuba, and it was only 1 day. The 2nd day we departed at 5AM. The bar staff overall looked bored and/or angry, the hallways smelled like poop, my stateroom bathroom was moldy and gross, smelled like a public restroom that has never been cleaned. There was glass on the hallway in front of our stateroom and my friend cut her foot with it. Very unsatisfied. Food made me and 3 of my friends sick and overall was below average. Margaritas and cranberry juice tasted like pure chemicals. After that I didn't even feel like trying any of the other mixed drinks. On top of it, the water was yellow one night. The toilet water was yellow and the sink was too, not sure why... don't even wanna know. I called and complained and got 20% off my next cruise, valid for a year... I would not recommend this ship. Many other guests were complaining because they did not have hot water in their stateroom. There were a couple of good things: the shore excursions both in Key West (Parasailing) and in Cuba (Old Car tour) were very good for the price and the staff was amazing. The rock wall climbing staff was very nice and helpful and the shoes were clean and new. Finally, a shout-out to Mario and Maha from Phillippines, our servers, who were very happy and provided great service. Read Less
Sail Date May 2019
The Majesty of the Seas is one of Royal Caribbean's oldest ships, built in 1992. It not only shows its age, but its staff regard it as an old lady as well. Everything from its exterior to its interior to the very basic programs for ... Read More
The Majesty of the Seas is one of Royal Caribbean's oldest ships, built in 1992. It not only shows its age, but its staff regard it as an old lady as well. Everything from its exterior to its interior to the very basic programs for passengers begs for some attention. I have high school children ages 15-18. They were all bored stiff. There's almost nothing for them to do but sit inside their room and play games on their phones. My wife and I also struggled to find activities. The cruise directors' half-hearted energy given to the creation of events even extends to those that are currently on the schedule. For example, I attended a salute to vets and emergency personnel. As one of the two cruise directors named the foreign wars that the attending vets were likely to have participated in, she forgot the Vietnam War. When this was mentioned to her, she had the audacity to argue about it. It's not like all of the assembled didn't hear the flub. The Majesty's food is average at best, while the service is abominable. We often had to wait for extended periods for our meals or drinks. To add insult to injury, only two in my family managed to avoid getting stomach issues that lasted for days after the cruise. Speaking of old age, the interior reminds me of a retirement home that hasn't been updated in decades. Rust is everywhere, frayed upholstery is common, and the stench... yup, that too was reminiscent of an elder care facility. As the many other reviewers here have stated, there is a serious sewage smell, i.e.: methane gas issue, on this ship. Almost as bad is the fact that staff will pretend as though your complaint is the first they've ever heard about this problem... but more on this aspect in a moment. The gas seems to primarily reside on deck two in the forward section of the ship. However, the first deck gets its fair share of it as well, and on particularly bad days (as it was on 4/26/2019) the smell makes its way all the way up to deck four to the customer service counter. And so you have to wonder -- given the numerous reviews here and the many fellow passengers who told me that they had also complained during my cruise -- how customer service can state with a straight face that they didn't know what I was talking about. To add insult to injury, I spoke to several maintenance workers who all stated that it's an ongoing problem aboard the ship. At one point the gas had become so thick within a cross corridor that, when I walked through it, I had to run out because I couldn't breathe... literally. Methane gas can displace oxygen in a confined space (such as a short hallway). That's why people often die when they fall into an open cesspool and can't climb out. In addition, methane is flammable. Immediately after this incident, I went up to customer service for the fourth time to complain. Yet this time, there was some urgency as the problem was now a public safety issue. I spoke with a young desk officer named Cristobal. Yet instead of writing down my complaint or even contacting maintenance immediately, Cristobal stood in front of me with a pugnacious grin and refused to even answer me. I repeated myself again, yet he would not address the issue at all. With no other choice, I warned him that I would file complaints against the cruise line unless he did something. He chose not to attempt resolution. The situation is one that can't be ignored, and so the next morning when the ship docked in Key West, FL, I immediately made calls to two government agencies and filed reports. SInce that time, I filed two additional complaints. If you've been a customer aboard this sorry excuse for a cruise ship and have also come in contact with the sewage / methane gas issue, you too should complain. Out of all of the agencies I filed reports with, the two best are the Centers for Disease Control and Prevention (CDC) and the U.S. Coast Guard. In fact the Coast Guard is directly responsible for such issues aboard any cruise ship that docks in a U.S. port. Read Less
Sail Date April 2019
We are Diamond members on RCCL and have been on the Majesty four times. Time has taken it's toll as the ship "celebrated" it's 27th birthday during our cruise. Our inside cabin was tiny but it's been a long time ... Read More
We are Diamond members on RCCL and have been on the Majesty four times. Time has taken it's toll as the ship "celebrated" it's 27th birthday during our cruise. Our inside cabin was tiny but it's been a long time since we had an inside cabin. I just know insides on the larger ships are noticeably larger. We loved the food for dinner and our wait staff..the real highlight of the ship. Food in the Windjammer was up and down. The burgers, hot dogs, scrambled eggs and sausages were luke warm at best. The seats on the sides in the theater were worn and not comfortable and the drink holders did not accommodate the glasses..so you had to hold your drink the entire time. The hallways and public areas need some serious renovation. The captain even said the Majesty (and the Empress) might have been sold if it wasn't for their ability to fit into the Cuban ports. This was our last cruise on the Majesty. Read Less
Sail Date April 2019
I really didn't know what to expect on this cruise, as the reviews are all over the place, but we had an amazing time. 1. I know it's an older, smaller ship. However, since this was my kids' first cruise, they had ... Read More
I really didn't know what to expect on this cruise, as the reviews are all over the place, but we had an amazing time. 1. I know it's an older, smaller ship. However, since this was my kids' first cruise, they had nothing to compare it to. The kids in our party (3 families, kids ages, 3, 7, 9 and 9) had a blast between the pools and the kids' club. We were all happy to hear the kids beg to go back to "Adventure Ocean" (the kids club). I didn't really have any moments where I looked around the ship and had it feel shabby. 2. The cabin was small. It's a cruise. We never planned on spending a ton of time in the cabin, so we didn't really get upset by that. I recommend poo-pourri if you're sharing a room with 3 other people. Sometimes trying to navigate all 4 people getting ready was rough, but it generally was fine. 3. Our waitstaff in the dining area was super fantastic and accommodating. On the final night when they offered lobster tail, they made it clear that the lobster was small and *wink wink, nudge nudge* you can order 2 meals. 4. Lastly, I feel like this is the most important advice I have - we did NOT use the cruise line for our excursions. And the options we chose were WAY better than anything offered. - In Key West, we did used Fury Cat (https://www.furycat.com), and chose their Ultimate Adventure. The family with the 3 year old didn't do that with us, but for the older kids it was PERFECT. Super fun, completely fit within the time we had on shore, and the experiences and staff were awesome. - In Havana, we used Havana Journeys (https://havanajourneys.com), and they were so above and beyond amazing. They were so communicative while we were setting up the tour from home and gave us everything we needed, including pictures of our guide and driver so we knew who to look for. They are OFAC compliant, which was important for out travel, and Eileen, our guide was so so great-- really knowledgable, smart, timed everything perfectly - if we ever get to go back to Cuba, we will absolutely call them again. We planned this cruise for the sole purpose of going to Cuba, and it was 100% worth it. Even with our large group, everyone had an amazing time. I've seen some bad reviews, but I think every trip is what you make it. Read Less
Sail Date April 2019
Majesty is the oldest, smallest of the Royal fleet and it shows. While the food service is above Royal's average the rest is far below. Even the layout of the ship is a bother. If you rely on elevators to go between floor good ... Read More
Majesty is the oldest, smallest of the Royal fleet and it shows. While the food service is above Royal's average the rest is far below. Even the layout of the ship is a bother. If you rely on elevators to go between floor good luck. Everything is all ajumble. Nothing fatal but it speaks to the lack of attention to details. We got notice of an excursion cancellation - 12 hours before it was due to depart. Funny thing was I had never signed up or paid for that excursion. Took 3 days of a 5 day cruise to Cuba to get my Diamond + status sorted out. While everyone did their job the only person I can point to that seemed to be willing to take pride in service to the guests was a guy who wiped down the tables and removed empty cups from the pool deck.. Cuba was great. Majesty was just transportation to the island Read Less
Sail Date April 2019
Took the cruise because we wanted to see Havana. The full day Royal Caribbean shore excursion was excellent and fully met our expectations. In Nassau we just did our own thing as we had visited Nassau before. We knew this was an older ... Read More
Took the cruise because we wanted to see Havana. The full day Royal Caribbean shore excursion was excellent and fully met our expectations. In Nassau we just did our own thing as we had visited Nassau before. We knew this was an older ship when we booked the trip and didn't mind the cabins were not what you get on newer ships. But despite being an older ship, the public areas were quite nice and comparable to newer ships. This was our first time on Royal Caribbean and we were not impressed compared to our cruise experiences on other lines. The food was very good but throughout the cruise there were constant small annoyances that added up to the impression that at least on this ship and cruise, Royal Caribbean didn't have their act together. The crew generally were pleasant enough but it seemed they were clearly under trained so it was not their fault. A few examples: Each evening our group of six ordered cocktails at the various lounges before dinner. Each time it took over 20 minutes before the drinks appeared. Then, the wait-staff continually messed up what should be charged to each person's card. For example, a member of our party got charged for a bottle of wine when all he had was a glass. (Also, it is not that hard to make a good martini but we had to send a couple back.) The on-board app they were encouraging everyone to use started telling me that my on-board account had been suspended and the app wouldn't allow me to make any dinner reservations as a result. The guest relations desk replaced my passenger card twice but the disturbing message kept coming up even though my account was actually not suspended. Finally they took me to the IT guy who just shrugged and said the app really was only good for viewing the calendar of events on this ship and nothing else. Anyway, I don't think I am being petty complaining about these problems. We have never had things like this happen on other cruises and we would be hesitant to book on Royal Caribbean again. Read Less
Sail Date March 2019
My best friend and I choose this cruise because we have been wanting to go to Cuba. We both have been on this ship before. I am just going to get to the point. The second day I was showering and noticed the water was coming out the shower. ... Read More
My best friend and I choose this cruise because we have been wanting to go to Cuba. We both have been on this ship before. I am just going to get to the point. The second day I was showering and noticed the water was coming out the shower. No big deal i thought. step out the shower to find my feet under water. Well the room flooded and into the hallway. Our stateroom attendant was awesome. They brought in this huge blower to dry the floor in the room. Well we leave out for a couple of hours to come back to a room smelling like mildew. We told our attendant we cannot stay in the smelly room. We go and talk to the customer service people and at first they tell us they dont have a room to put us in. Then they blame my friend for the floor still being wet saying she turned the blower off(we weren't in the room). They were so nasty to her i was appalled. Somehow they found a room for us, so we had to pack up all our things and move to the new room. Our new stateroom attendant was so horrible he complained to customer service and had the tips taken off(we gave cash to the 1st attendant). The manager of the floor said he was going to give us 30% off a future cruise within the next year, cool. fast forward 3 weeks later and we got $77 off. This was the worse ship I have ever been on. The dinningroom service wasn't great either. I asked for some crackers to take my meds and they never brought them. But they had soup and crackers. They were lacking in service there too. just simple stuff like I asked for no ice and they bring ice(i am always cold). The guys couldn't even get our names right (kristin and rebecca). The food was just okay, and the waiters didn't listenq when i asked for certain things. To be honest i have sailed many ships with Royal and their customer service has gone down the drain big time. The best part of the cruise was the Havana excursion. we did the Havana bucket list and it was amazing. It is a long excursion but you get to do everything....smoke a cigar, rum tasting, site seeing, dancing and local food. worth the cost. Quick recap... cabin was horrible, service was horrible, dining was meh, excursion was awesome Read Less
Sail Date March 2019
The Itinerary is the reason we picked this Cruise. This vacation was more Culture(sightseeing) than most other cruises we have taken. The Majesty was a older ship but the crew was excellent it was not 5 star but more than adequate. Dinner ... Read More
The Itinerary is the reason we picked this Cruise. This vacation was more Culture(sightseeing) than most other cruises we have taken. The Majesty was a older ship but the crew was excellent it was not 5 star but more than adequate. Dinner in the Starlight dining room was excellent the service from our head waiter Habie was second to none...never had a bad meal. Breakfast and Lunch in the main dining rooms was also very good. The buffet and The Windjammer was typical buffet fare nothing special but not bad. Entertainment was good especially the comedian Steven White and Entertainer Derek Floyd. One of our favorite places to be in the evening was the Schooner Bar excellent drinks and the piano player was also excellent. Pool deck was crowded but we always managed to find a couple of chairs. Service at the three pool bars was good. Sylvester at the main pool bar was top notch. Cabin steward was also great. Read Less
Sail Date March 2019
Destination was why we booked the MAJESTY OF THE SEAS. Pricing was why we selected an INSIDE STATEROOM. Experience of ship and destination exceeded our expectations. We selected the 8 hr BEST OF HAVANA, also the 5 hr EASY PANAROMIC TOUR ... Read More
Destination was why we booked the MAJESTY OF THE SEAS. Pricing was why we selected an INSIDE STATEROOM. Experience of ship and destination exceeded our expectations. We selected the 8 hr BEST OF HAVANA, also the 5 hr EASY PANAROMIC TOUR (included lobster lunch w/entertainment, by the sea). 5 hr tour was alot of repeat of the 8 hr tour, with a couple of new stops added. If you want souvenirs, best selection is on the 8hr tour. However, we found the coffee and rum best affordable on the 5 hr tour at the Fort. It is there you get the best view of Havana. You also visit the marble Christ statue. No admission into fort. This is also where you see the man (and his wax figure) who holds the Guinness world record for rolling the longest cigar. We purchased a cup of coffee at this shop. Affordable, but not recommended if you must have weaker coffee and/or with cream. We thought it was delicious. Prior to leaving home, we exchanged US dollars into Euros. Bank did not charge us any fee. Upon disembarkation in Havana, we exchanged those Euros for Pesos (CUC). Small 3% fee. Had we changed US $ into CUC, there would have been a 13% fee. We changed back to Euros, prior to leaving Cuba. Took equivalent of @ 100 Euros and spent about half. I did tip many (bus driver, tour guide, musicians, washroom attendants, & man I saw cleaning the cemetery). I left money in the church donation box. So, you will get the chance to use the CUC. I also took small (hotel-type) toiletries and spread the loot around as washrooms were visited. Always most appreciated. Some offered paper, but BRING YOUR OWN TP. Camera recommended if your cell phone is slower. Lots of storage necessary. Photo ops are many. The CARS! Revolutionary Square. It is endless and exciting. This being said, there are tour opportunities for touring in the classic cars, as well other options. Sun is brutal, so you want your hat and sunscreen. A note about the bus: it was new, comfortable, with seatbelts, and a toilet. A note about condition of city: walkways, as streets, are often uneven and in bad state of disrepair. Wearing good walking shoes and be mindful of where you are walking. We were too exhausted from 8 hr tour to go back out at night, but you could if desired. The VISA fee of $75 is worth it to see this destination. Touring on your own may not be permitted. Rules keep changing in Cuba. Note for Inside Stateroom: separating beds gives you floor space plus a shelf you would otherwise not have. We did get robes, foam pillows, nice toiletries. Everything worked and was clean/comfortable. The Diamond + experience was good. Breakfast in dining room in special area with specialty coffees. Evening was in the Viking Crown. No complaints - view was fantastic. Read Less
Sail Date March 2019
Wanted to go to Cuba. Short itinerary was good. Suite very nice and balcony bigger than on most ships. Estimate about 12x21 balcony. On floor below buffet, but was still quiet. Buffet was very extensive and very good. Lots of seating ... Read More
Wanted to go to Cuba. Short itinerary was good. Suite very nice and balcony bigger than on most ships. Estimate about 12x21 balcony. On floor below buffet, but was still quiet. Buffet was very extensive and very good. Lots of seating available. Main dining was just ok. Pool area small, but lots of places around ship to sun. Took five hour tour which was enough. Generally poor, but improving in Havana. Our guide, very outspoken thanks the US for helping spread capitalism, and noted that anyone who thinks Socialism works should spend six months here and really see what it is like. She praised the new Cuban President, not a Castro, who is helping open up the country to capitalism. Get info on exchanging money. No credit cards accepted. Seeing the old cars and getting a ride will be fun for you to try entertainment by comedians was very good and singers and dancers were excellent. Would like to see some other cities on another trip. The statue of Jesus at the harbor as you sail in is magnificent and as it was early morning was beautiful and well lit. Read Less
Sail Date March 2019
I don't know what the (2V) means. My wife and I have been on our 10th cruise with RCCL and will continue to do so. I really thought this would not be a good trip since we usually are getting a balcony but I thought what the heck ... Read More
I don't know what the (2V) means. My wife and I have been on our 10th cruise with RCCL and will continue to do so. I really thought this would not be a good trip since we usually are getting a balcony but I thought what the heck we do this one and the next one it's only 9 days we've been to the ports on the first leg of this cruise and our first back to back. The room was small but cozy and my wife and I survived yet in the future we will get a balcony we just need the room. Everything was great. We met a lot of nice people and our steward was awesome. Our shore excursions were only one in Key West (the second part of this cruise) and the rest were by private tours. The only problem I had with this was the back to back procedures which I feel should be reviewed and looked to change. We along with about 8 other passengers stayed on the ship for a back to back. Many reasons why we did that but mainly due to the fact we came from a long distance and need more cruise time than just 5 days. Upon our arrival back at Ft. Lauderdale for the second leg of our first back to back, (key word is "first") we were escorted last off the ship and taken to a waiting area. About 20 minutes later an officer of the ship came up and handed us an envelope with our new sea pass cards. Nothing else was in the envelope just our sea pass cards. And we were told to proceed to the ship. Nothing more was said or directed. So we were under the impression that our credit card was still valid on RCCL and the ship. Since we had a credit card for our onborad expenses and gratuities and didn't formally close out the account and our sea pass cards had our beverage package working, throughout the second leg we didn't think twice about the financial situation. The last night of the cruise we were given two separate invoices both of which were ambiguous and stated pretty much "if" you have a credit card and are fine with the charges everything is good to go. Well we had one and no one asked us to re swipe our cards. So based upon the good faith of how the first disembarkation took place it was more than reasonable to draw the inference that the charges were on the same card. Upon final disembarkation and being the 3rd group of over 17 groups to leave my sea pass card was flagged. I had to get out of line and go to guest services where there was already a 20 minute line waiting. That is when I found out that my card needed to be re swiped. Clearing the bill took about 30 minutes, it was as if she had to input each and every days charges separately. Then I was allowed to leave only to find out that it takes about 10 minutes for the transaction to clear their system so after fighting my way back to the front of the exit line and very frustrated that RCCL didn't have better procedures I was finally allowed to leave. I'm not over an hour delayed and then had to go through 17 other groups to get through customs which took an additional hour. I recommend that RCCL change their procedures a bit to avoid confusion with other first time back to back passengers who might encounter this inconvenience in the future. Instead of escorting the passengers to a waiting area for 20 minutes, take that time to either explain the financial rebording process or just walk them to the reception intake area to reinitialize all of their financial transactions and avoid the confusion in the future. And stop sending out invoices that are ambiguous. I know it's easier to have a canned statement but if someone owes then tell them, "YOU HAVE AN OUTSTANDING AMOUNT DUE OR YOU WILL NOT BE ALLOW TO DISEMBARK". I understand the legal ramification of that statement however the first recommendation to walk back to back guests through the reboarding process though the intake desk would be the best solution and avoid all of the delays like this one in the future. Read Less
Sail Date February 2019
We chose this ship because of the itinerary; going to Cuba. However, after we booked, RCCL shortened the time in Havana--disappointing. This is an old and tired looking ship. Will not cruise on her again, regardless of itinerary. The ... Read More
We chose this ship because of the itinerary; going to Cuba. However, after we booked, RCCL shortened the time in Havana--disappointing. This is an old and tired looking ship. Will not cruise on her again, regardless of itinerary. The elevators are few and, oddly, when you press the call button, only one side responds. One would need to cross over to press the button on the other side. Boarding and disembarking was extremely tedious. The staff in the Windjammer were especially nice and attentive. We did not dine in the main dining room because only the late seating was available; 8:00 p.m. is way too late for us to eat (reflux problem.) The excursions in Havana were excellent if, a bit pricey. The staff, overall, were very good. The wake up call feature did not work on the phone in our room. Fortunately, we have an app on our laptop. Read Less
Sail Date February 2019
Cuba was on my bucket list so decided to take this cruise. We had a great time. The ship is in good shape, the room was small but we did not spend much time in it. Small sofa was beautiful, not quite as much storage as larger ships but ... Read More
Cuba was on my bucket list so decided to take this cruise. We had a great time. The ship is in good shape, the room was small but we did not spend much time in it. Small sofa was beautiful, not quite as much storage as larger ships but adequate. Our tour "The Best of Havana", was amazing. We got to see so much in the 7 hour tour. Hemingway's house was great to see, the cemetery was very interesting, and all the old cars were fun to look at. We had a wonderful lobster lunch right on the water at Mr. Crab. Our tour guide was amazing and answered all kinds of questions we had about Cuba and the local life in Havana. We had bad weather on the way to Costa Maya and couldn't dock so the captain made a decision to go on to Cozumel, that was fantastic as we had great weather to spend sunning on board. The food was very good, the staff in the dining room was A No. 1. Our cabin attendant made us towel animals and kept the room in tip top shape. This is an older ship that I cruised in 1998, but it hasn't lost it's luster, we truly enjoyed our five days on the ship. Entertainment was good, the comedian was awesome, the ventriloquist was excellent and the singers and dancers put on a good show. Read Less
Sail Date February 2019
We chose this cruise because we wanted to visit Havana. The boat itself is good I like the layout and the fact that you can get food until 3am. Our room was small and our stateroom attendant was not visible for most of the cruise. It ... Read More
We chose this cruise because we wanted to visit Havana. The boat itself is good I like the layout and the fact that you can get food until 3am. Our room was small and our stateroom attendant was not visible for most of the cruise. It was hard to get certain items in our stateroom, to the point we had to ask 3 to 4 times before they showed up. I will warn you that if you try to bring a power strip on the cruise, they will take it out of your suitcase. This is no longer allowed on the ship. We brought one because I have a medical device and were told by security that housekeeping could give a ship approved one, however only days later did we find out that they do not have power strips. All they have is extension cord. The captain did get us into Cuba early, which made disembarking quite easy. I will say do not expect to get money out of the ATM's on board. The units were emptied about 2 hours after we left Ft Lauderdale. The cruise has a presentation on traveling to Cuba and everyone goes and empties them out. if you fail to bring cash, then you have to go to the casino and take money out from there. The money exchange at port only stays open until 8pm or 20:00. Do not think they will stay open until 1:30am. Also note that the ship leaves at 2AM, so do not book tours for the following day. We were told that overnight, for Royal Caribbean means that the ship leaves at 2am. Many people on our ship were disappointed in that fact as they thought they could still get off the ship in Havana the second day. After leaving Havana you have a cruising day, which is not necessarily clear on the itinerary. on this cruise we then went all the way to Costa Maya and when we arrived the weather was not good enough for us to land so we turned around and went to Cozumel. Overall, I would go back to Cuba in a heart beat, however this cruise we spent more time on the boat than we did anywhere else which was disappointing from my end. Read Less
Sail Date February 2019
First of all we chose this cruise for the destination, not the ship. But, after reading the reviews of Majesty I thought I was on the wrong ship. I was expecting ripped carpeting, doors falling off, rust everywhere in the bathroom, lumpy ... Read More
First of all we chose this cruise for the destination, not the ship. But, after reading the reviews of Majesty I thought I was on the wrong ship. I was expecting ripped carpeting, doors falling off, rust everywhere in the bathroom, lumpy beds, and especially bad food. But, we found non of it. Yes, the ship is old and small, the rooms are cozy and the decor is dated, but, as I said in my opening, this cruise is picked for the destination not the ship. We had an interior room on level 5 and our steward Allen did a fantastic job of keeping it clean. The rooms are small, so deal with it, if your planning on staying in your room for the whole trip, save yourself the effort. A big part of cruising is meeting people, exploring and just enjoying yourself. We were part of a party of 8 and every night at 7:30 we met in someones room and had wine, it was very cozy to say the least. Our waiter was Vilson with Wasi as his assistant and they made sure we had everything possible. On the first night we ordered sliced tomatoes with blue cheese and every dinner after that there were tomatoes and blue cheese on our table before we got there. The food was average cruise food. My wife and I have been on about 40 cruises and this food was pretty much what was expected. When cooking for 2000 guests, it's hard to get everything perfect for everyone. On ship entertainment was pretty much old cruise entertainment, they don't have the same facilities as Symphony or Harmony, so they pretty much do what they can with their stages. The Lionel Richie impersonator was pretty good, the comedian was okay. During embarkation it too a little longer than normal because of Cuba documentation, but, it was tolerable, disembarkation was a breeze. Key west was Key West, we walked around awhile had a couple of cocktails and got back on ship, we really didn't need any more tee shirts or other stuff. Getting off the ship in Cuba was a bit of an annoyance, but, realizing it we are not the most favored tourists, everyone involved with Cuban Customs were okay. The lines got a little long, but, not enough to ruin a good time. Now Cuba, we had booked a day long tour with Your Havana Tour and it was better than perfect. Our tour guide, Lyly, asked what we wanted out of our tour and her best to provide that. We walked thru Old Havana, saw houses in Mirabell, went to the Revolution Square, had lunch at a Paladar, and after dinner on the ship, we were provided transportation to the Tropicana. After a night of consuming way too much Havana Club and dancing to Cuban Music, Lyly made sure we arrived safely back at our ship. Of course, we had time to purchase cigars, coffee and rum and do a little exploring ourselves, but, I wish we had more time in Cuba. I would have liked to see the country side, but, maybe another trip. At no time was did we feel unsafe, we never got hassled for tips, or anything like that. One thing to watch out for is there are a lot of dogs on the streets of Old Havana and you know what dogs leave behind.... For someone who wants to see Havana, doesn't mind close quarters and has an open mind, this trip would fit the bill. If your expecting Specialty Restaurants, larger rooms, 42 inch TV's. etc. Stick with an Oasis class ship. Read Less
Sail Date January 2019
We wouldn’t have chosen this ship had it not been the only choice to visit Cuba. It’s 27yo and needs some attention. The most of the crew was extremely enthusiastic and efficient. Our friend’s steward was amazing and thoughtful. Ours ... Read More
We wouldn’t have chosen this ship had it not been the only choice to visit Cuba. It’s 27yo and needs some attention. The most of the crew was extremely enthusiastic and efficient. Our friend’s steward was amazing and thoughtful. Ours was much less than that. There were several times that we returned to our room to find the heat turned as high as possible. There were repairs that needed to be done on other areas of the ship. The steps leading from Windjammer Marketplace to 12th floor had loose carpeting and I would consider them a trip hazard. Several times I noticed the handrails were sticky. My belief was that there should be much more attention paid to the condition of the ship. The food was acceptable, we had room service deliver continental breakfast 3 out of five days. Once the milk and yogurt was warm. I’m not talking about ‘not cold’ but actually warm. But the service was wonderful. Cuba is rich in history. I was amazed at the beauty of the buildings. But so totally saddened that the condition of them is not being cared for. Overall, I think the ship should be retired. Read Less
Sail Date January 2019
We wanted a short cruise to Cuba....the itinerary was perfect....Key West and 1.5 days in Cuba! But RC pulled a couple of bait and switch which I truly don't appreciate it! First, I took advantage of their pre cruise offer for ... Read More
We wanted a short cruise to Cuba....the itinerary was perfect....Key West and 1.5 days in Cuba! But RC pulled a couple of bait and switch which I truly don't appreciate it! First, I took advantage of their pre cruise offer for internet...though it was a good deal....closer to the cruise they lowered the price....and didn't advise me. We also purchased the beverage packages prior to the cruise....we only wanted to purchase one....but they said no....both adults in the cabin had to purchase the packages.....once on board, our friends were allowed to purchase just ONE package.....not a happy camper!!! The staff was OK...didn't really go out of their way....RC's land excursions were way over priced....maybe we need to try Celebrity again (sister company) or still with Oceania OR Azamara (sister company). Entertainment was OK....not great; the comedian the first night was definitely not funny; the last night's entertainment was so-so....he WAS funny.....the Schooner Bar was probably the most fun for nightly entertainment! Sigh! Read Less
Sail Date January 2019
Majesty of the Seas Ratings
Category Editor Member
Cabins 3.0 3.6
Dining 3.0 3.9
Entertainment 3.0 3.7
Public Rooms 3.0 4.0
Fitness Recreation 3.0 3.7
Family 4.0 3.7
Shore Excursion 3.0 3.8
Enrichment 2.0 3.5
Service 4.0 4.3
Value For Money 3.0 3.8
Rates 3.0 4.3

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