"The reason I given was that previously, a guest had tripped on the orange carpet, which designates the orange line for people that pay for faster service.Last but not least, the temperature in the ship was extremely cold, the last three days of our cruise, even after asking staff to do something about it, and I heard from many other passengers, the same thing...."Read More
mikembs
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1-10 of 10 Holland America Line Zaandam Cruise Reviews for Senior to the Panama Canal & Central America from Fort Lauderdale (Port Everglades)
I chose this cruise as an option. I was offered by Holland America . The employees on the ship were doing the best that they could although I think most of them were brand new. The main reason for my review is the “orange package”. It was not what it appeared to be. Getting on and off the ship it worked wonderfully, but on the ship not so much. There was not a dedicated line for shore excursions ...
Having been on the Zaandam in January 2018 and been very impressed with the ship and its amenities, I chose this cruise for the chance to be on her again and to transit the Panama Canal again with stops in South America.
Embarkation/debarkation: As always, HAL did these impeccably for a mass market cruise line. Both were a breeze and I was onboard for a nice lunch in the MDR in minutes. The ...
Why?
The Itenary
A not so common one, long and much to see.
Done out of Europe, by a German travel office: Berge und Meer
Yes we know it's an old ship wich had the atmosphere of faded grandeur
But the compagny plays it all very poche, a bit pathetic...
This was our 23rd cruise, and the first with HAL.
There was a cabin on the promenade deck confirmed by the HAL 5 months ...
We've always wanted to do the Panama transit and Curacao has been on our bucket list for a very long time. Overall, the cruise was pretty good. The crew were amazing!!! The ship is a little smaller so we got to know a lot of our fellow passengers and it was easy to get around. We really enjoyed the Lido for the late night snacks opportunities. The food is always amazing on HAL but this cruise ...
My first cruise!...And the first question asked by almost every other passenger we visited with was “How do you like cruising so far?” My honest answer each time was “What’s not to love?” ...Start every day with coffee delivered to your room; go up a couple of decks to find a huge selection of breakfast items; return to your room to find your bed made; check your newsletter for what you’d like to ...
Spouse wanted to transit Panama Canal and this cruise was the right time, ports and price. However we found out Zaandam was coming out of dry dock for this cruise from Cruise Critic, not HAL. It was not ready. Our cabin reeked of construction adhesive for the while 23 days as the bathroom had been completely remodelled (looked great, smelled horrible but love the new shower which replaced the ...
The rating of this ship is generous according to reviews. Service was awful to non existing. Out of 14 nights in dining room my husband only had one night where his iced tea or water was refilled. Gone are the days where customers mattered. Asked for condiments when I ordered dinner so I would have them. Never came with dinner either. Again, ignored and didn't give a damn for their customers. ...
This was our first cruise on HAL. I had pretty high expectations and was not disappointed. Embarkation was late starting due to Coast Guard not having cleared the ship. We learned it was just returning from dry dock and required Coast Guard inspection. There was not too much of a delay and embarkation went smoothly. Dry dock refurbishment updated the ship with brand new carpets, upholstery, ...
We have talked about doing a Panama Canal cruise for a long time, wo we looked forward with great anticipation to our 17-day east to west transit aboard Holland America's Zaandam. I was just a little concerned about spending such a long time on one ship, but as it turns out, there is evidently no end to the amount of pampering I can put up with. Packing for such a long trip was tricky, however. ...
This was our first cruise on Holland America after 6 cruises on Princess. We were looking to take a roundtrip cruise to the panama canal area in April and had initially planned to take Princess for this itinerary. Our vacation schedule changed, however, and the Zaandam was the only ship sailing this route during the one week in March we could all go (5 adults).
Travel to Embarkation Port:
We ...