4* Mariner. Did annual TA on Nieuw Amsterdam. Ship was to have come out of dry dock. We embarked in Fort Lauderdale and quickly found out "dry dock" was to continue as we crossed the Atlantic. New carpet in dining areas laid, but didn't look vacuumed. Major Internet and TV upgrades led to outages and on board dry dock employees continuing their trade. The issues should be taken care of in ...
We took a 26 Days Transatlantic Cruise after being on 14 Holland American Cruises - but this one was a real problem - it had just come out of dry-dock and not ready when we embarked in Ft. Lauderdale - there were maintenance - electrical - plumbing problems from the time we left Florida - they had installed new carpeting and the pile from this was everywhere - the strong odor from this was ...
Let me preface my remarks by saying we have taken one to two cruises per year from 2006 to the present. We’ve been on at least a dozen different ships and NEVER experienced anything like this.
I booked fifty (50) nights on the Nieuw Amsterdam (April 8 thru May 28) based on the reputation they have enjoyed through the years.
I can not begin to tell you how disappointed we are with Holland ...
There was a drill for the crew when we came aboard and all the elevators were unavailable. Neither of us handle stairs very well and if we had to climb more than two decks we wouldn't have been able to do it. The Greenhouse Spa was wonderful. I can't believe that sleep is possible in concrete and tile lounges but somehow I only managed 2 or 3 pages in my book before I zonked out. The therapy pool ...
Our first transatlantic cruise - greatly enjoyed the six days' crossing, which were relaxing and allowed us to get our body clocks on Europe time. The ship had just come from refurbishing and was pristine. Food was excellent, service excellent for the most part, entertainment so-so with some performances simply too loud for the theater or the club setting, and others not so great. Some of the ...
Having sailed on the Nieuw Amsterdam before, I was so disappointed in the entertainment. One night there was no show at all! The music was mostly Motown, not my favorite. The HAL Cats were missing. The ballroom dancing was not available some nights and the band had never played together before this cruise so it took too long between songs and they did not play long enough.
The staff were ...
We had a great time. There were amazingly calm seas. The dining room experience was good - they accommodated special (low sodium) diet issues and that was excellent. But the main dining room was often slow. So dinner took a couple of hours. The room stewards were wonderful. The room was always made up before we came back from breakfast. The Lido was great. My husband fell in love with the ...
This was another good cruise...our first TA and our 15th HAL cruise. The "dry-dock" continued right up to the last day when we left the ship in Venice. It was more nuisance that inconvenience but it would have been nice if they had completed the work before selling tickets on the next cruise.
The food was good, crew friendly & helpful, and the itinerary busy once we got to the ...
My wife and I did a 26 day cruise on the Nieuw Amsterdam from Fort Lauderdale, Fl to Venice –- with 16 stops covering 7 countries. I have been on about 15 cruises covering many lines.
EMBARKATION – Second time I’ve boarded a HAL ship in Fort Lauderdale and fairly long procedure both times. Very poor boarding process compared to Port Canaveral. Overall Embarkation Grade: D
CONDITION ...
We took the TA on 4/8/15 after having been on 2 other HAL ships that definitely had staff issues and maintenance problems. We figured we'd give HAL one more chance and we are glad we did! The Nieuw Amsterdam was great! I have no complaints, but I do have some compliments. We ate in the MDR every night on the Open Seating plan. We never had to wait for a table once in the 2 weeks. The service ...