669 Fort Lauderdale (Port Everglades) to Caribbean - Western Royal Caribbean Harmony of the Seas Cruise Reviews

19 times on oasis class ships. Lately the food has been going downhill fast. Royal listened to feed back. This April 2019 sailing on the Harmony was wonderful. The food overall was very good and the presentation was improved as well. ... Read More
19 times on oasis class ships. Lately the food has been going downhill fast. Royal listened to feed back. This April 2019 sailing on the Harmony was wonderful. The food overall was very good and the presentation was improved as well. Service in the dining room and our room steward service was wonderful. Every person we encountered was friendly. We were beyond pleasantly surprised. I always recommended Royal, but I stopped and also we weren't looking forward to going again. The casino was boring and wasn't really playing very well - so I quit going there. Perhaps they are using the money saved in there for food. The comedy club was disappointing. Adult is ok, but disgusting isn't necessary. It seems with such a diverse group on board a ship, the comedians could be funny without being crude. I wish they would clean this up a bit. We are heading back to the Harmony for Thanksgiving with our family - pretty sure I won't be booking the comedy club. Not much enrichment but I'm not sure what I would suggest. Otherwise everything was fantastic and we are looking forward to Coco Cay. Read Less
Sail Date April 2019
We chose this cruise because we wanted to check out the ship. We always purchase the drink package and three dinner specialty dining package. With those packages, our cruise is paid in full minus gratuities. We always leave an ... Read More
We chose this cruise because we wanted to check out the ship. We always purchase the drink package and three dinner specialty dining package. With those packages, our cruise is paid in full minus gratuities. We always leave an additional tip when visiting the specialty restaurants because service is top notch. This cruise we didn't enjoy the food at Jaime's but the service was great. We had a terribly meal at Chop's, which was a first for us, but they had us back for free on another night and the food was terrific. For reference, we have been on over 10 RC cruises and have never had a bad meal at Chop's. We were a group of four and sides were forgotten, steaks were all cooked incorrectly, shrimp was overdone and tasted like rubber and the sides we did receive were cold. They made it right and I am happy they did because we'll continue to eat at Chop's. RC, PLEASE play some music in the Solarium....for goodness sake, there are no kids so you can go all in and, instead, there is NO music. It sucks! Also, PLEASE do something about your pizza. It's terrible and since it is the only late night food available other than room service, it impacts us party cruisers greatly! Do go to the Vitality Spa and enjoy the smoothies and juices. I didn't care for the smoothie I got there but the juices were incredible. I started every day with one! Breakfasts are pretty bad on this ship too but the Windjammer staff was great and I always found someone to bring me a mimosa. My favorite breakfast on the ship was a pineapple, strawberry, cucumber and mint juice and a mimosa (while my husband had weird eggs). Must check out the tutti salad lunch on sea days in the main dining room...only runs from 11:45-1:15. They have the best desserts and buffet on the ship. They always had a flavorful curry and the caramel cake is to DIE for! Flan was good here too. No pool in the Solarium on this ship, a little disappointing and no music, as stated earlier. Loved the casino on this ship....the bartenders and the drink runners are all fantastic. Won bucks on the slots and tables here, which is always fun. The red party and white party were just okay. Karaoke is fun and the band Temperatures at Dazzles was fantastic!! Our favorite bars were Rising Tide and Trellis (went here every day for a before dinner drink). Oh, the specialty dining 150 was GREAT!!! That was my favorite specialty dining spot. The grey goose martini, bread, entree were the best. The fried cheesecake was off but not terrible. Give Harmony a shot! We all had a great time. Read Less
Sail Date April 2019
This was our first cruise, no idea what to expect but oh boy, we were not disappointed! We are a family of four (10 year old daughter and 13 year old son) and this was the best holiday we’ve ever had. We arrived in Fort Lauderdale the ... Read More
This was our first cruise, no idea what to expect but oh boy, we were not disappointed! We are a family of four (10 year old daughter and 13 year old son) and this was the best holiday we’ve ever had. We arrived in Fort Lauderdale the night before after the million year journey from Australia. We stayed at the Rhodeway Inn which was basic but I highly recommend. The Rhodeway offered transport right to the door of the Royal Caribbean terminal and we on the ship in less than 30 minutes. Not that we knew we were on a ship... this thing is massive!! I could honestly not cover everything it has to offer in one review but the highlights for us were: - Food. Variety, quantity, quality, just everything about it was 10/10. - Drinks. We originally didn’t purchase the package but once on board they had “buy one get 50% off the second”! This proved to be awesome value as we were easily drinking over 10 cocktails a day! The drinks were incredible and available everywhere, I especially loved the Bionic Bar! - Kids/Teen Club. We hardy saw our son. He would hang out at the teen club most the time and wouldn’t be back til 1am. He stayed out later than us!! He said it was the best time of his life and was quite upset once it was over as he had made so many friend. Our daughter was able to sign herself in and out of kids club at will but preferred being at the pools and slides. - Entertainment. There was always something going on and a surprise around every corner, from the pool games to the piano player that would pop up in the elevator! The atmosphere everywhere was so fun and the positive vibe of the ship is just incredible. I wish I could live here! Ports: Haiti - we chilled at the beach with a view of Harmony in the background. Our drinks from our drink package were included here and lunch was to die for! Jamaica - we did a trolley tour of the local area which we arranged in the port itself, $20pp and fantastic value. Souvenirs out of the port are so much cheaper. Mexico - We arranged our own excursion to Mr Sancho’s all inclusive resort. $55pp with all you can eat and drink. Can’t rate this place highly enough, definitely consider it! Side notes: Internet is super fast and reliable everywhere on the ship. Each and every staff member we encountered was perfection. Wonderland is a must do. Make show reservations early online so you don’t miss out! Grease was fantastic! Despite this being a 7 day cruise, I feel like we barely touched the surface of what this floating city has to offer and could have easily stayed twice as long. We are planning to make the long journey back in a couple of years for my husbands 40th. The kids are already on the countdown! Read Less
Sail Date April 2019
Just completed my ninth cruise overall and my first as a solo cruiser. Was very disappointed at the solo gathering. No one showed up the first gathering. At the the first solo and and single lunch two other people showed up (Roy and ... Read More
Just completed my ninth cruise overall and my first as a solo cruiser. Was very disappointed at the solo gathering. No one showed up the first gathering. At the the first solo and and single lunch two other people showed up (Roy and Sara). Sara was delightful. Never say Roy again. This Asthmatic hated the smoking in the Casino. This is a problem across all Cruise Lines (except Disney (no Casino)). Royal Caribbean is a more laid back atmosphere that Holland America. I believe they are trying to compete with Carnival. The food (in the main dining room) and entertainment is on par with Carnival. If you can afford it, I recommend that you buy the Key package (to get reserved seating section at the shows and the Speciality Dining package. Recommended Shows: The Fine Line (Aqua Show) Headliners: Revoiced Columbus the Musical Was turned off by the hard sell tactics after my massage. Not going to book spa treatments anymore on any future cruises, The beverage packages were a nice feature on Royal Caribbean, I would have liked to have had that on other cruise lines. Bottom Line: If you want a ver casual cruising environment, Royal Caribbean is recommended. If you're looking for something a little more elegant, try a different Cruise Line. Read Less
Sail Date April 2019
Firstly I just want to say how good the service was at every restaurant especially at the main dining hall. We ordered kosher food every and within minutes the food arrived. And every meal was so delicious. The ship was so big I ... Read More
Firstly I just want to say how good the service was at every restaurant especially at the main dining hall. We ordered kosher food every and within minutes the food arrived. And every meal was so delicious. The ship was so big I could've been on it for another year there were so many things I didn't get to do that looked like so much fun. There was entertainment every night whether it was an aqua show or in the theatre. The activities went on all day and I never stoped for a minute. I played basketball every day for at least 4 hours went surfing multiple times and did the watersides. There was also mini golf which was the best I played so much. The excursions were amazing whether is it was sitting at the beach in Haiti for 5 hours with a beer going horse back riding in Jamaica or even walking around the city in Cozumel. I just wanted mention again how good the service was and I would go back anytime. My children said that they'd go back anytime and that it was the best cruise ever and I agree with them. Read Less
Sail Date March 2019
First of all sorry for the bad english :-) 3 years ago i got cruising on Oasis of the Seas and i was so well impressed that i decided to sail on another Oasis Class ship. We were 6 women (around 50 yo) from Rome, Italy. It was my ... Read More
First of all sorry for the bad english :-) 3 years ago i got cruising on Oasis of the Seas and i was so well impressed that i decided to sail on another Oasis Class ship. We were 6 women (around 50 yo) from Rome, Italy. It was my 4th cruise with RCI, and 1st for my friends. I could find some differences from Oasis of the seas, more kids on the Harmony maybe caused by the introduction of the Abyss and waterslides, so you couldn't find sometime a place where to be quiet except for the solarium area that is adult only but has not a pool. The many whirlpools were to much hot than on the other ship. The internet voom connection went lost many times and for more than 1 day it didn't work. I noticed there were less people working on the ship, difference underlined in the main dining room where was missing the excellent service i found on the Radiance and then Brilliance of the seas. We arrived at the terminal in Port Everglades from Miami around 11 am and in about a hour we were on the ship. They were well organized and all went quick. My friends were excited entering in the ship from the Promenade at deck 5, they didn't know exactly what to expect. And i was happy to look at their faces. The first day on the ship was more crowded than the others 'cause people had to organize and chose their loved place to stay. We had chosen traditional time at 8.00 pm in the American Icon grill to have always same service and the same table. The food at the main dining was good but not excellent, a few small in choices. The service was good but i think under exstimated for the many people having dinner. For breakfast we went to windjammer and solarium 'cause we wanted to have a seat in the adult pool and the closer place where to eat staying away a short time were these two. (you can't go away rounding on the ship leaving your pool seat reserved) I think that if your group is numerous the windjammer is the best place where to have lunch or breakfast because you can find many different choices. I also loved to go at Park cafè in the fascinating Central Park, so quiet and beautiful surrounded by many plants. We tried the different activity the Abyss, the rock climbing wall, the mini golf, the zipline and we had fun. The shows were great and we loved first of all the Aqua Fine Line, then the show in the studio B, Grease, Columbus.... We had 3 interior cabins and even if they are without window they are comfortable, with the needed space to stay. The cabin attendant also was great. About ports of call, we booked a couple of excursions with Royal on Labadee. The port was a big village well organized even if too much crowded for having lunch. When in Falmouth we reserved a private car with a guide, we went first to Blue Hole (we planned to go to the Dunn's Falls but too crowded) and it was a good choice, then the driver brought us to a market and finally in a public quiet beach to stay laying at the sun and having a swim. In Cozumel, that we liked really deeply, we had friends waiting with their cars and we went to Punta Sur, beautiful place, and then in a private beach. Cozumel has the best sea where to see and swim with fishes. At the end of all i can say that it has been a great cruising time on an amazing Royal ship, and we are already ready to book our next cruise on the same Oasis Class. Read Less
Sail Date March 2019
This ship was great, since we are now doing the suite life, the suite lounge and staff were great, from the time we got on till we got off. I would recommend this cruise to anyone. We had the dining plan so only ate once in the main ... Read More
This ship was great, since we are now doing the suite life, the suite lounge and staff were great, from the time we got on till we got off. I would recommend this cruise to anyone. We had the dining plan so only ate once in the main dinning room. The food was great at every venue. Found our new favorite restaurant was Wonderfand. The food was both fun and amazing. The wemsical and happy attitude of the staff was great. Even though we had a group of 5 thus having a odd number of people at the tabl. Food at the coastal kitchen was both well presented and tasted outstanding. Told the family that they had to try something different that they had not eaten before with every meal. While at Labadee we had a Cabana on barefoot beach, this was. One of the best days on the trip. Best no paperwork when disembarking. With luggage valet we were off the sip in less than 5 minutes. Read Less
Sail Date March 2019
Always heard from earlier cruisers that once you go cruising, you can't go back to your beloved "all-inclusive destinations" and now I know why. Only thing that I can't stress enough is always, always and always take ... Read More
Always heard from earlier cruisers that once you go cruising, you can't go back to your beloved "all-inclusive destinations" and now I know why. Only thing that I can't stress enough is always, always and always take a direct flight no matter the cost. Even though I had planned well,our connection was delayed 8 times ( not a typo ) before it really took off. Never again AA. Speciality restaurants may not be worth extra. Great work was accomplished by the cruise crew. Tired but always smiling and welcoming. Cabin size was not humongous but good enough to have 2 catch asleep after a long tiring / relaxing day. Different dining options made us gain weight. I only wish that port and shore excursions were little longer. Dun's river experience in Jamaica is just breathtaking and a MUST DO. We did all excursions on our own and don't regret saving quite a bit. Read Less
Sail Date March 2019
I booked this trip about six months ahead and we were super exited. I managed to book all our shows before we left and also booked our excursions ahead. We received an email a few days before we were due to sail explaining they are ... Read More
I booked this trip about six months ahead and we were super exited. I managed to book all our shows before we left and also booked our excursions ahead. We received an email a few days before we were due to sail explaining they are completing a deep clean and asked us not to arrive until 12. This was disappointing but we honoured this only to realise lots of people were onboard from 10:30am. Embarkation: We arrived about 12.30 and we were on the ship within about 20 minutes. After going through the scanners and having our picture taken (despite adding a photo ahead of arriving). The process was fairly smooth although I found they did not give us much information. For example, you need to go to your stateroom to collect your sea pass cards, you'll need these if you have a drinks package. The room also had our WiFi password. We were able to gain access to our stateroom straight away. Cabin: We stayed in 10510. The cabin was right at the front so had a large window overlooking the helipad. The room was so large compared to my inside cabin on Allure. I'm sure you've read the reviews on what the cabins have but for me our cabin location was great. Fairly close to the stairs, it was the end of the ship with the gym, theatre and Solarium. The MDR is the opposite end of the ship so we had a nice stroll along the Promenade grabbing a drink ahead of dinner. Our Stateroom Attendant was amazing! He's name was Raymond from Grenada and was the kindest man we've ever met. MDR: We dined in the MDR most evening and this is where some of the issues were. We had My Time dining and each time we went regardless of the time, we had to wait for a table often in excess of half an hour. When we finally had a table, often it was rushed as we had a show to get to. On three occasions, we were escorted to the table to find out it hadn't been cleared from the last guest. By the third time, I was very annoyed and had to voice this. We were offered to eat from the specialist options and whilst it was a nice gesture, I would have preferred to just have good service. The food quality varied greatly. Twice we ordered dishes with goats cheese in it and it was barely anything there. I had the tuna steak and this was very poor. Whilst I was offered another option, we didn't have time as we had a show. The desserts were great. I loved the carrot cake and the chocolate cake. Windjammer: I loathe the buffet. It is always so busy and so many kids touching everything or sneezing all over the food. They have installed sinks first so you do have to wash your hands but often when parents have kids, they just walk through. We only came here for breakfast twice but both times it was busy and we had to wait a while for a table. Solarium Bistro: We came here for breakfast and lunch a few times. healthy options, less children and ample seating. The food was very nice, especially the desserts. If you want an alcoholic drink, you need to bring a drink in but they offer the usual free drinks. Sorrento's: Excellent pizza. We had a slice late one night and it was great (well what I can remember!). Park café: Nice spot for a quick breakfast. I thought they did the specialised coffee as per Allure but sadly not. Café promenade: The service here was terrible. Every server was so rude however it was one of the few places which did the specialist coffees. Vitality café: This was perfect for a pre-workout shake and a post work-out coffee. The line was often long but it was worth it. All the places we went for drinks was brilliant. So many good cocktails. The Bionic Bar was fun to watch and I loved going on the Rising Tide bar late at night. Vintages in central park was always quiet so if you wanted a nice romantic spot, this would be a good option. Grease: This show was amazing! We watched it on the first night and the casting was fab. Sadly the sound kept going quiet but it was still a good show. Comedy show: This was also very good, not as funny as on Allure but still a good show. Vocative: This show was brilliant - such talented singers. The Fine Line: This was incredibly disappointing. We got there early and had a reservation but there was no where to sit so we ended up sitting by the climbing wall. The acrobatics were also quite disappointing. I thought here would be more dives, perhaps there were but we left about half way through. Don't sit in the front three rows unless you want to get wet. We had also reservations for Columbus and the ice show but we didn't make these. It's difficult to see everything, some evenings we just wanted a slow dinner and a drink. There are so many activities onboard. We tried the Flow rider twice and found most of the staff very unhelpful with offering advice, there was only one man who was so good with directing people (wish I got his name sorry). We did the climbing wall, there's no need to sign a waiver now so just take socks and they provide the climbing shoes. The gym was excellent. Plenty of equipment and lots of people who clearly never go to the gym but at least try on holiday. My boyfriend is a Physiotherapist so he kept pointing out how bad the moves were. He did go to the aid of one gentleman who fell off the bench by putting the wrong weight on. The pools were always very busy and you see the usual people leaving towels all day and not using them. This is very disappointing and I think the staff should remove towels after 30 minutes. Even when we went to lunch, we would take our towels up so others could use the beds. There was an issue with my pre provided credit card information not being transferred over to our booking so I had to take time out of our holiday to go sort this. The lines were always crazy long at Guest Services so this was really poor. We had three port days and below is what we did. Labadee: I started the morning with beach yoga - this was a joke. I do yoga at home and it as not yoga at all. The app did not say there was a charge for this however I was charged $14. I left before the 'class' ended as it was that bad. They said it would be 8:00-8:30 however the gangway didn't even open until 8:30 so we were not starting the class until 8:50am. I had to change our zip line time because of this delay. The zipline was great fun. We were the first to go so it was good being able to do our ride then head off. Lunch on the island was ample. The meat and salad was good but I was so shocked at how high people pile their plates then throw away. There are people on the island starving and sadly there are far too many greedy guests throwing food away. The beaches are very rocky so take water shoes. We loved the floating bar in the sea. This had a great view over the zip line. We did venture into the village to do some shopping. I first bought some magnets from the main building then we walked through the village. It was very crazy with lots of people asking you to view their goods. I expected this and I would simply so no thanks and walk on if I wasn't interested. My boyfriend is very friendly so often he got stuck talking to the shop owners whilst I tried to get him along. Jamaica: We booked a private tour with Jamaica Phil (google him he was great!). he picked us up from the independent sellers section which is in the car park (just walk through). He then drove us and another two girls from the cruise to Ocho Rivers to the Blue Hole. This was a great trip and involved walking through streams and jumping from platforms. The highest was 20ft (I didn't do this) but I did the 15ft and loved it. There were also so great photo opportunities. Cozumel: We booked to go to Xcaret. This involved taking a tender boat to the mainland which took 40 minutes then a 20 minute bus ride. We were in the park by 10:30am and was collected to leave at 3:45pm. This allowed enough time to swim the underground rivers, stop for lunch and snorkel with sea turtles. There was lots of wonderful things to do such as the butterfly house and aviary. Disembarkation: We were informed if we wanted to walk our own luggage off the ship then we needed to leave by 7:30am so we opted for them to collected our luggage the night before. Sadly lots of people didn't follow this rule and they were taking their luggage off so the elevators were more full with luggage than people. Everything shuts down on the last day. We indented to go to the gym but this was closed so we went for a jog however this was partially closed to allow people off the ship. We had a last breakfast at Windjammer as it was the only place open until 8:30am but of course this was manic so sadly it wasn't a relaxing finish to the follow. The customs line was very long (as expected I guess) but we were off the ship within 30-40 minutes. Overall, we did have a great cruise but sadly the poor service and some meals has made me consider trying another cruise liner. Read Less
Sail Date February 2019
This our third cruise. Many positives. A few negatives. First the positives. Dining room food and service exceeded expectations considering some of the reviews we read. Food was good. Portions are small but that is fine with me. ... Read More
This our third cruise. Many positives. A few negatives. First the positives. Dining room food and service exceeded expectations considering some of the reviews we read. Food was good. Portions are small but that is fine with me. Don't like overeating. Service was perfect every night. My Time Dining was flawless. Longest wait to be seated all week was 5 minutes. Our enjoyment of the shows was mixed. Grease was fantastic. I had seen Grease on Broadway and this production was much better. The diving shows were also incredible. Almost too high and scary to watch. Ice shows good but not great. Other shows including comedian and RC production just average. Embark and disembark very smooth. They have that figured out. Worst part of embarkation is the ridiculous bottleneck getting into the port terminal. Add at least a half hour waiting for your cab to get past security checkpoint. Excursion experience was mixed. Super good time on the Paladar and Starfish snorkel in Cozumel. The reef is stunning. Great guides and flawless execution. Chukka Horseback ride in Jamaika could have been an awesome experience but very disorganized and terrible facilities considering the number of guests that they get per day. The changing facility to get into swimsuit for the water ride is a one stall bathroom where you dont want to touch anything. They left us milling around asking what we are supposed to do. Should be much better at $100 a person. Labadee excursion cancelled due to wind. The island is quite nice but by the time we figured out the layout it was late in the day and we missed some great beach areas. Suggestion would be to give or have a map to help guide like an amusemant park would have. Balcony room was comfortable. Room steward did his job perfectly and with a smile. Earned an extra tip for sure. Our friends were next door so they can open the balcony between the rooms which was very fun. Negative experiences on the pool deck. Just too many people jostling for too few chairs and pool space. Should definitely have a pool in Solarium for adults only. Just no way to provide enough poolside room in this big a ship. The other areas don't seem crowded at all. Went to one specialty resturant and the food was good but not sure it is good value to pay added $100/couple over the Main dining option. Overall this is a very clean and friendly ship with dedicated staff. Lots to do. Trade off is between all the shows and entertainment options versus sharing the pool deck with 5000. Nice ship, nice cruise. Read Less
Sail Date February 2019
So, let me preface this review by saying that I am NOT a cruiser. I’m more of a secluded, quiet, adults-only resort type of person. But I have children, and we all need to be happy on vacation, so we decided to take a cruise. We had been ... Read More
So, let me preface this review by saying that I am NOT a cruiser. I’m more of a secluded, quiet, adults-only resort type of person. But I have children, and we all need to be happy on vacation, so we decided to take a cruise. We had been on a Disney cruise once before, which my children loved, but we were reluctant to pay that much again, so we decided to try Royal Caribbean. We chose it because it had a lot of options for active families and because their kids clubs are supposed to be good. With all of that said, here are my top take-always, again from the perspective of a non-cruiser. 1. GET THE SUITE. This is my best piece of advice for anyone who needs a little peace and quiet. We booked the Crown Loft Suite, which was a perfect amount of space for a family of four. Best of all, it came with 24/7 access to the suite lounge, which features its own sit-down restaurant as well as a bar serving complementary drinks and snacks. I probably spent about half of my waking hours in the suite lounge, and it was hardly ever full. 2. GET THE SUITE. I have to stress this twice, because I truly cannot imagine how I would have found a way to enjoy this cruise without all the benefits that came with being in a suite. We never waited in line for ANYTHING. If we wanted to eat, we were seated immediately in the suite restaurant. If we wanted to see a show, seats were held for us. If we forgot to book activities, the concierge handled it. When it was time to disembark, we were escorted off the ship directly to our bags with no wait. Seriously—it was like being a celebrity. The red carpet was rolled out for us everywhere. With a ship of 5,000+ people, I cannot stress what a difference it made. 3. GET THE SUITE. I know, I know. I just sound like a salesperson at this point, but I’m serious. If you have the means, DO IT. Even if you don’t think you have the means, DO IT. The value of all the extras practically makes up the difference in price: free drinks, free snacks, free internet, free luggage valet, guaranteed seats at every show, on-demand concierge services, access to a private beach on Labadee with complimentary loungers—the list goes on. If you value your time and don’t want to spend it standing in lines, the suite is the only way to go. Last tidbit of advice: if you have children, make sure you check the height requirements for all of the activities on board. We didn’t, and we were disappointed to learn that our younger child was too short for most things. Also, with the excellent food and spectacular view in the suite lounge, you really shouldn’t bother booking speciality dining. It’s not worth the surcharge. Read Less
Sail Date February 2019
We were excited to try out the new ship. There was my husband, myself and 2 sons (aged 16 & 22). Cabin - 10320 it is on the port side and had a convertible sofa. Configuration is bed first and then sofa by the balcony door (some ... Read More
We were excited to try out the new ship. There was my husband, myself and 2 sons (aged 16 & 22). Cabin - 10320 it is on the port side and had a convertible sofa. Configuration is bed first and then sofa by the balcony door (some cabins have the sofa bed when you enter the room adn the bed by the balcony door). First off the second "bed" is a trundle bed under the sofa - both boys said that the beds were comfortable but when the second bed is pulled out you cannot walk past it to the balcony so if the boys were sleeping in, there is no way to get to the balcony to sit out there without literally stepping on the kid on the second bed. For rooms that have the sofa bed first, you can barely get past the bed to reach the washroom. I much prefer having the 4th bed come down from the ceiling. I was not pleased with this set up and storage space for 4 adults (who are not over packers) was tight. The service in our cabin was great, the room steward did an great job. Dining - we ate in Chops and Jamie Oliver's and I had a BOGO package and can not say enough about those restaurants. The food, service etc was out of this world. The main dining room was a real disappointment. I have had much better shrimp from a shrimp ring bought at Costco than in the main dining room. The shrimp from Chops were huge, the ones in the shrimp cocktail in the main dining room were pathetic. The shortribs one night were just awful, worse than my grandmother's pot roast. The service in the main dining room was great but the food on some nights was no better than eating at Denny's. We did find the Solarium for breakfast a better less hectic, less crowded more enjoyable than Windjammers. Entertainment - this was great and we had the surprise of having Voctave on board who did a great performance. Comedy Club was also great, very funny. Activities were hit and miss - you had to get to some of them 30-45 minutes early. My son tried to play adult dodgeball and went about 30 minutes early and was told that they already had the maximum number of people signed up so he could not play. FlowRider was also very busy most times with long lineups but we went the morning we landed in Labadee so most people were off the ship and my sons were able to ride with barely any wait but the downside is we had to give up some time in Labadee for that to happen. Also heard complaints from others that activities onboard filled up quickly (trivia for one) so it was hard to participate unless you staked out a spot very early. Service/Embarkation/Disembarkation - all went very smoothly, no issues Port and Shore Excursions - They were fine but I had a planner that listed the activity we did in Jamaica at $99/person but when I signed up at the Shore Excursion Desk it charged me $137/person and when I brought this to the attention of the person working there they apologized and said I have to go to Customer Service and wait in a long line to get the difference credited to my card. I was not pleased with this as it was obviously their error and I had to take time out of my day to fix their error. I told this to the customer service agent who agreed and apologized. I was not looking for any sort of monetary compensation but rather I felt that the Shore Excursion person should have taken the details and corrected it herself. My 16 yr old enjoyed the time in the teen area, rarely saw him some days. The 22 year old, not so much, he went to a couple of the "single meet and mingle" events but no one was there. He would have had a much better time if he went with some buddies or more people attended the events but overall he too had a good time. Gym/Fitness - it was good but I really did not like being "underground" all the other ships I have been on had the gym in the upper decks where you could look out from floor to ceiling windows and with the gym on the 5th deck (maybe 4) there were only porthole like windows so I really missed the "view" that I have had in the past. Read Less
Sail Date February 2019
Warning, long review incoming. We have sailed Disney three times, and this was our second RC cruise. First time on this class ship. Ship/Cabin: Getting on board was a breeze. We were emailed and asked to show up not before noon. ... Read More
Warning, long review incoming. We have sailed Disney three times, and this was our second RC cruise. First time on this class ship. Ship/Cabin: Getting on board was a breeze. We were emailed and asked to show up not before noon. We showed up at noon and were on the ship by 12:25. Our room was ready at 1:00 and our luggage was already there. Very nice sized balcony room, and worth the price in my opinion. Plenty of storage space for two people. The balcony is my sanctuary and is needed for me. We purchased the deluxe beverage package and VOOM for one device. The app is nice but needs work. We were able to relax, and had a small lunch in the Solarium Bistro, then walked around and tried to find our way around the ship. We also did the Ultimate Abyss slide right away, and that was a lot of fun. This ship is AMAZING! I do not like crowds, and there were over 6000 guests on board and I only felt the crowds poolside on days at sea and at a couple of shows. I love the design of this ship. Also, the water slides were an absolute blast. Almost 70 steps to climb, but I did that multiple times each day (8 was my record, and loved the green slide). There are places to relax and have quite when you want. I love the Solarium, but no pool was a bit disappointing. Days at sea were very relaxing there, and it was still a very short walk to the Water Slides. I spent about 20 minutes in the Casino (too smokey for me) and did walk around a lot. My wife and I avoided the elevators, so we got a decent workout walking stairs. We also used the gym three times and the walking/running track on deck 5 often. I gained a few pounds, but the stairs and walking helped keep that number low. I love the options and activities on this ship. Dining: Dinner (SILK, deck 5) day one was the first disappointment, and set the tone for mediocre dining the entire week. We were my-time dining, as "traditional" was already full when we booked 14 months earlier. We were sat right away, and we had mentioned that we wanted to sit with other people and not at a two seat table. This did cause some confusion by the terrible hostess, but eventually someone was able to tell her what we wanted, and we were sat with two other couples. The food was ok (salmon overcooked, lobster tails had one that was good, one was rubbery), the service was terrible and consistently bad in the main dining room. I never did get the name of our assistant waiters, and we had three different waiters/assistant waiters the four nights we ate in the main dining room before deciding to call it quits. It became a joke at our table to see what they would mess up first. One night, the appetizers were almost completely finished before we had our drinks. Another night, one person was delivered the wrong entree and wrong desert. Another night, someone asked for two different appetizers, and never received them. Another asked for two deserts and only got one. I asked for and received the wrong desert twice. After the 4th bad main dining room experience, we were done. I booked the Solarium Bistro for dinner one night, and that was the best dining experience of the week at that point. I was fine with pizza or hot dogs or whatever the rest of the week, but someone suggested Wonderland. We decided to do that, and while I am not happy about being steered to upscale restaurants because of terrible service, we both loved the food and service and wonderland, and I tipped and extra 25% to Maria, since the entire experience was great. Basically, Wonderland gave us what we had received with no up charge when sailing Disney. You do get what you pay for. Maybe I get a suite next time, since that would more accurately compare the two lines? Eating in Coastal Kitchen would be much nicer I imagine. We usually had breakfast or lunch, rarely both. I enjoyed Mini Bites since they had a made to order omelet option for breakfast. We also both enjoyed the Solarium Bistro for any meal. We had pizza once, and a hot dog on the boardwalk once. We only ate in the Windjammer once during lunch while in port. Too crowded to be enjoyable, though the food was fine. I preferred the Solarium or Mini Bites to the huge buffet. I would rather have fewer options in a less crowded area. Service: My wife and I were celebrating our 30th wedding anniversary and also her birthday. We booked this while on board Independence of the Seas in 2017. While the travel agent "made a note" of our reason for the celebration, and so did the phone agent I spoke with when booking show times, the day came and went with zero acknowledgement. That was my first trip to Guest Services. The agent apologized and offered a bottle of wine. Sure, it was kind, and something. Just sad that I had to mention it. They also forgot her Birthday. How hard is that one? You have everyone's birthday on the ID they use to get on board. Again, Disney makes you feel welcome, Royal may do that for Diamond types, but I am not there. The cabin was kept spotless, and the beverage service throughout the ship was amazing the entire week (except in the main dining room. I know, same people). I made a second trip to guest services after our 4th bad experience in the Main dining room. She offered to remove the prepaid gratuities. I declined. The staff was all working hard, just needed either better training or management. I just used the cash I had brought to tip the bar service I enjoyed and the cabin attendant instead of giving extra to the waitstaff. Entertainment/Activities: We love the aqua show, and I got to see it a second time by just hanging out by the rock climbing wall. There are chairs there, and some were open right before show time. We liked Grease, but had seen it before and often enough that it was just OK for me. The had to alter the story a bit for time and no intermission. I absolutely loved both comedians. I did not go back for the family friendly version, but heard that was good. Voctave was also very good. Columbus could have been skipped. It was ok. I see enough ice that I skipped the skating show. I mentioned the smoke in the casino, other than that there is plenty to do while on board. I was never bored. Zumba poolside, different contests and activities and dance party's. We both had a blast, and it was a memorable week with a few hiccups and mediocre dining. Ports: Labadee. Rented a cabana and loved the day of relaxing. Food was fine. I fed the local starving dogs that were around (they liked the chicken), and wanted to rescue them. Jamaica: Did not do much. we shopped, then got back on board and braved the WindJammer, then hit the pools and waterslides since they were not crowded at all. Cozumel: been here plenty of times. Did a bit of shopping and got back on board the not-crowded ship. Will I go again? Probably. I will either pay extra for a suite, or pay for a dining package. I have to do math to decide if Disney is worth the extra expense. I like all the activities that RC has on board. I will cruise again, I may need to look at other lines. Read Less
Sail Date February 2019
We are relatively experienced cruisers who have sailed on several different lines (Princess, Celebrity, etc) of similar quality. We had previously sailed on the "Allure Of The Seas" so we were familiar with the layout and ... Read More
We are relatively experienced cruisers who have sailed on several different lines (Princess, Celebrity, etc) of similar quality. We had previously sailed on the "Allure Of The Seas" so we were familiar with the layout and features of this ship. Things we liked: - Great Fine Line shows in the Aqua theatre and by the ice skating performers - General Solarium area experience, including the bistro restaurant - Service by room attendant was excellent and discreet Things we didn't like: - Food quality in the main dining room (Silk) was mediocre at best and terrible on occasion (e.g. inedible calamari / braised pork tips that were pure fat). Overall, the food standards have slipped from previous experience. Waiter service (Vince and Recuerado) was uniformly excellent. - Main theatre show "Grease" seems very dated and the themes (teenage pregnancy, bullying) not very appropriate for current times. Singing by performers was weak in several cases. - There were problems with shipboard IT services and there was insufficient IT support to help overcoming problems with the smartphone app - Cigarette and cigar smoking was allowed and prevalent in the casino and on the poolside area on the starboard side. - Sneaky $25 fee for non-return of pool towels is not well advertised. Also, the automatic 18% gratuity added to every drink - ouch! - Park Cafe coffee was OK and not great as mentioned in other reviews The itinerary was not our first choice but was taken as the preference of fellow travellers. The beach visit to the company's Labadee (Haiti) location was fine but not exceptional. Falmouth, Jamaica is not very attractive outside the cruise port shopping "bubble" (and we walked through the slum areas to get to historic churches and fisherman beaches). Cozumel was also not that attractive to visit on foot - we did not bother with any of the excursions as we had done these before on previous visits. So overall, cruising on the "Harmony" was OK but not an experience we're likely to repeat. Read Less
Sail Date February 2019
We choose this cruise because we wanted something other than Disney for our 6 and 8 year olds children. The positives were it’s family friendly; the children had fun and were entertained (rarely if ever bored); they liked the kids club; ... Read More
We choose this cruise because we wanted something other than Disney for our 6 and 8 year olds children. The positives were it’s family friendly; the children had fun and were entertained (rarely if ever bored); they liked the kids club; we liked the room and room steward, embarking and debarking with self assist was easy; and the shows were great. What we didn’t like were the crowds. With no USA holidays this week it was fully booked. On sea days it was nearly impossible to get a seat at the pool let alone go into the pool. Too many people and long lines for every activity made this enjoyable for adults. Many places had odd hours and were closed a lot. The flow rider always had long lines. The food was just okay overall. We didn’t like the steaks at chops grille (the worst steaks we have ever had and the rib eye advertised as prime was not prime). Windjammer and solarium bistro buffets were overcrowded and the selection was mediocre. You constantly have to check your cruise compass to get hours since every place has different hours. We tried to get dessert at wonderland and we were told it was “not possible”. We went to park 150 for dessert and while we got in - their coffee machine was “broken”. We were told “no” quite a bit. The spa is disorganized and unprofessional. The massages were good but then they try to sell you very expensive products - annoying!! We spent nearly $6000 on this cruise with deluxe drink packages. But we didn’t book and excursions. We wanted to stay on the ship port days so we could enjoy the ship with less people though many places are closed on port days. We did walk around the ports for a little but there was little to do unless you book an excursion - which is a small fortune. The hibachi was off to a bad start and the food was bland but the chef was great! There is no kid’s hibachi menu. Kids who want hibachi have to order off the adult menu but can share. It’s $45-49 per person and plenty of food. Long lines for balloon animals, face painting and other kid friendly activities on board caused us to skip those. Sabor was our favorite specialty dining - at $22 per person and good service. Most of the service on board was positive. But we weren’t impressed with the food quality in the main dining room, the windjammer and most specialty dining. Food is just okay - mediocre at best and terrible at times. We did this for the kids and they loved it but for the adults like us - the crowds and mediocre food made us not want to come back. Also while the kids liked the kids club - they stay indoors. They have odd hours and we were picking up and dropping off so much we didn’t get a lot of time to just have adult time. They’re open in 3 hour spurts. If you’re more laid back and don’t mind being herded like cattle or being a sheep - you may like this cruise. If you’re doing this for your kids and willing to take one for the team - you may also like this cruise. For us - we will try to find a more adult friendly, less crowded vacation next time. Read Less
Sail Date February 2019
We loved the entertainment on this ship...play, aqua show, ice skating, comedians, parades and more. The cabins were clean and had lots of storage. Our canbin steward was the most unfriendly we’ve ever had. She must have take her cue ... Read More
We loved the entertainment on this ship...play, aqua show, ice skating, comedians, parades and more. The cabins were clean and had lots of storage. Our canbin steward was the most unfriendly we’ve ever had. She must have take her cue from the officers and much of the rest of the crew who never smiles or greeted the passengers. Everything and everyone was treated businesslike. We realized that this was a large ship, like a big city, but didn’t expect such crowds and lines. We were greatful that we found Park Cafe where we could have a smaller venue for lunch. Dining in the main dining room had good food served by somewhat friendly staff. Desserts were boring so we ended up in Windjammer after dinner for a better selection, including crepes that were individually made...try them. There were lots of children, many not well behaved which showed some parents need to supervise them better...walking on furniture, pushing in elevators, running and yelling in the halls, etc Think these very large ships are not for us. We were a group of nine and we all agree the crew and officers were unfriendly and we would find another ship for future cruises. Read Less
Sail Date February 2019
After 2 years of researching and saving up I decided on Harmony of the Seas. It had so many different options to satisfy my 9 year old daughter to my 35 year old fiance who is a big kid at heart. When I booked the cruise through Royal ... Read More
After 2 years of researching and saving up I decided on Harmony of the Seas. It had so many different options to satisfy my 9 year old daughter to my 35 year old fiance who is a big kid at heart. When I booked the cruise through Royal Caribbean, they strongly recommended I book our flights through Air to Seas. With all the research, almost everyone was saying to fly out a day early to make sure you make it to the ship before it sails. When booking through Air to Seas, I was reassured many times, that booking it this way, it would take the stress away. It didn't. It may seem excessive, but I called approx five times. Asking if they were certain we would make it on time. The flight that they booked us, had us arriving for 1:20pm. The last shuttle service left at 1:30pm. See my concerns? I told Air to Seas, that coming from Canada seems like to much of a risk flying the day of. Considering our unpredictable winter weather. I kept getting reassured, being reminded that booking your flight with Air to Sea guarantees you will make it. The day of, we flew out at 5:15 am. 2 hours to Toronto. Than, an hour lay over, which would land us at 1:20pm. When we got to Toronto. 1 hour was Not enough time. I literally had to yell in line, if someone would take 100$ US money to let us cut in line so we could make it to our flight on time. Just to find out, we would be waiting on a plane that needed to be fuelled up and de-iced. Putting us 2 hours behind. When I first called the emergency Air to Sea emergency line, the women said there was nothing she could do. I called an hour later and spoke to someone different who got in touch with the cruise line. I was so grateful. We rushed off the plane at 3:20pm. My fiance literally ran to find our luggage while I ran to find the Royal Caribbean rep. He gave 8 of us a choice. Since we only had 10mins to get to the port. The luggage was not taken off the plane in this short amount of time. Option 1. Stay behind, in a hotel and fly out to Jamaica and get to the ship than. Or Option 2. Go to the port, start checking in and the luggage would arrive possibly by 430pm or the next stop. Since Jamaica was day 4 of a 7 day cruise, we chose to rush to the Ship. We were guaranteed the luggage would get to us by the Royal Caribbean Rep. I asked so many times, I even recorded it since I was so anxious about leaving all of our luggage behind. Our summer clothes, our medications. We were on a fancy ship very underdressed. I had to cut my Jeans to make shorts and luckily my 9 year old had 2 pairs of sandals in her luggage, 2 sizes 2 small which of course cut my feet and caused infection. Because we were so underdressed, we weren't able to attend the entertainment. We kept being told our luggage would arrive in Jamaica. Day 4. I was only told on that day, because there were 70 suitcases, it was decided they would not fly any of the luggage because of no room. I don't want to place blame on the ship Harmony of the Seas, as it wasn't their fault. They gave the 3 of us 150$ credit to buy essentials on the ship. There are only 2 stores. That credit paid for 2 pairs of shorts and 1 tank top. By day 4 I was able to buy a swimsuit in Jamaica. Unfortunately, there were so many things we weren't able to experience because of not having the right clothing. For example, the Abyss, you need a t-shirt and longer shorts to avoid burns. The last night I had to settle the bill. I counted my money and I was short 940$ the Security came into the cabin and turned everything upside down, inside out to see if we were hiding the money. It was their procedure. Our safe didn't work properly. We had to get it fixed 3 times. After the first room clean, I had 2 brown envelopes with Cash. Devided, the bigger Bill's for shore excursions and the smaller Bill's for tipping in the other one. Since our days that we docked were spent rushing to pharmacies, looking for bathing suits ect... we didn't do any excursions. And because I was sick from not having my medications, and also in a bad mood, I tried to spend the least amount of money on the ship. Anyways, the first room clean, all my cash 3400$ was placed into one envelope. I quickly counted it, and 40$ was missing. Because of the situation, I thought I must of left the envelopes out, 40$ might have fallen out and he took a tip. I was just so grateful not everything was gone. Luckily, I had receipts for everything for insurance claims. When leaving Canada it was documented how much money I took with me. After the security was done searching the room and their questions, one of the Security came and found me at the smoking section and told me my story didn't make sense. Why didn't I report 40$ missing. If someone wanted to steal, they would have taken everything. I told her I don't know. I'm not blaming him. As, there were 3 different people who came in to fix the safe, and twice the toilet had to be fixed. Royal Caribbean is blaming West Jet for our terrible experience. But, I received false information from the people who booked our flights through Air To Seas. And the Royal Caribbean Rep for guarantee of our luggage making it to us. I really do not know how they can blame West Jet. I was convinced by a professional to book that flight. My sister works for West Jet. I could have gotten the flight tickets for super cheap, flown the day before, stayed in a hotel and still have saved so much money. They even charged me 45$ each (3 people) for Taxi services, while Royal Caribbean offers free shuttle service, which we ended up using. I could go on and on.. but I think if anyone actually reads this, they can learn from what happened to us. One more thing. I booked an inside balcony room over central park. Which had 3 beds. We got a small room, no balcony. 1 bed and one sofa that folded down to a bed. They were booked solid and couldn't fix that. I wasn't given back the difference. Read Less
Sail Date January 2019
This ship is not for everybody. I do not recommend this cruise for people who don't like crowds (usually military, law enforcement, etc). Their were 5500 people on this ship, not including the help. There are two small pools that ... Read More
This ship is not for everybody. I do not recommend this cruise for people who don't like crowds (usually military, law enforcement, etc). Their were 5500 people on this ship, not including the help. There are two small pools that are always packed and people leave their towels on the chairs for hours. Even though a sign is posted, towels will be removed after 30 minutes, they never were. If you want a chair by the pool, recommend going at 7:30 am. Their were always long lines for restaurants. Dinner at the nicer restaurants was excellent. However, recommend you make reservations at these restaurants as soon as you book the trip, otherwise you will be waiting 20-30 minutes to be seated. We tried making reservations a couple of weeks prior to the cruise, but had to settle for an early seatting, which made it difficult on days we were in port. In regards to shore excursions, book them as soon as you can. Many sold out quickly. The snorkeling in St Maarten was fantastic and we had so much fun, but the city tour in Puerto Rico was okay. The guide basically drove around and parked three times and said you have 15 minutes to explore the area. I would call it more of a drive-by. You will pay approximately $17 a day for tips and they also automatically charge a tip to your drink bill if you did not get the drink package. Make sure you read your receipts! They charge you a tip and then at the bottom of the receipt they request an additional tip. Some people think this is the tip. The room was nice and clean. Housekeeping was there everyday to keep it tidy. We booked the cruise shuttle from the airport to the ship. After waiting for over an hour, we finally got on the bus. You can Uber it and it is cheaper. Even though we had to wait, it was nice to have the bags put on the bus and not have to deal with them again until we got to our cabin. Recommend only tipping the bus driver $1-2 and leave some extra for the porter. He is the one to make sure it gets on the ship. Are bags arrived safely in our cabin. The embarkation was smooth and fairly quick. You can't enter your rooms until after a set time (can't remember), recommend packing a pair of shorts and flip flops in your carry-on bag to change into as soon as you get onto the ship (only if your coming from the frozen tundra and still wearing jeans). Also, recommend you book your shows on the ship right away. You get early seating and a guarantee you can all sit together. It's okay if you do not have a reservation, but some shows fill up quickly and it is hard to get a seat together. Read Less
Sail Date January 2019
The ship is really big and over all a good experience. Good food, specialy on the windjammer, jamie oliver and sorettos pizza. Also good food on labadee , the cruiselines own Island. Labadee is a tropic paradise, but not autentic haiti ... Read More
The ship is really big and over all a good experience. Good food, specialy on the windjammer, jamie oliver and sorettos pizza. Also good food on labadee , the cruiselines own Island. Labadee is a tropic paradise, but not autentic haiti ofcourse. The port of falmouth and conzumel is nothing. Its just a tourist trap of diamond shops and ugly soveniers. We whent on a snorkling trip with fury in conzumel witch was nice. The ship could do much more for the youngsters. We traveld with a 15 and a 10 year old. Activity looks nice on paper but its best for small english speaking children. SPA... what to say... i go to the spa to get a treatment that i have booked.. i pay the expensive price, on harmony you get a great treatment, BUT THE EXPERIENCE IS TOTALY RUINED BY THE PUSHY STAFF WHO DESPERAT TRYING TO GET YOU TO BUY LOADS OF PRODUCTS TO CRAZY PRICES... not ok at ALL !! Cabin was imaculate with great staff, we had a ocean view cabin with balcony. The fitness area could have much better facilatys with free weigths, kettelbells, rubbers fitnessballs and so on. Always crowded. Read Less
Sail Date January 2019
We began using rcl several years ago and left carnival due to their focus on youth and babies, which is understandable. Obviously, as over 70 years of age, we outgrew them. For several of the rcl cruises through the years it seemed to be a ... Read More
We began using rcl several years ago and left carnival due to their focus on youth and babies, which is understandable. Obviously, as over 70 years of age, we outgrew them. For several of the rcl cruises through the years it seemed to be a limited number of younger couples with children under 5 and babies. This last cruise had more babies in strollers than any rcl cruise to date. We understand the need for the younger cruisers, but it should not take away from the few perks of the senior vip cruisers. Our problem as diamond cruisers and seniors was the lack of privacy in places supposedly for over 18 years of age, such as the solarium area. These parents brought there babies into that area as well as any of the specialty restaurants such as chops, total destroying the little bit of peace, tranquility and ambiance we were paying for. It would have been nice to have had a little of that in the chops dining room, since we paid about 50.00 each for the experience.but when 3 couples came in with at least one baby each, and talking very loud to each other destroyed whatever ambience we had expected. We might as well have eaten in the windjammer buffet! It would be nice if the ship would restrict these areas to no children or babies under 5, lets say after 630 pm! The ship is beautiful, the internet is the best at sea, imho. The entertainment was fair to meddling as columbus made no sense, the acapella group was so-so but the remainder such as the aqua show were wonderful. Read Less
Sail Date January 2019
We cruised with our 20 year old twins, in separate oceanview balcony cabins. The staterooms were wonderful for 2 people with plenty of storage and closet space. The bathroom and shower were tiny, but was to be expected on a ship. The ... Read More
We cruised with our 20 year old twins, in separate oceanview balcony cabins. The staterooms were wonderful for 2 people with plenty of storage and closet space. The bathroom and shower were tiny, but was to be expected on a ship. The ship itself was beautiful and maintained very well. We spent a lot of time on board in several of the bars and enjoyed them all. The outer decks by the pools were extremely crowded, think a New Jersey beach, even in the adult only area. We were extremely disappointed in the amount of kids that were consistently in the adult only area. Was hoping for it to be relaxing and quiet as I tended to spend a lot of my day time on the ship in the Solarium area. Bartenders and servers were wonderful, even got one of the pool bars to stock the brand of bourbon I prefer so I didn't have to travel far for a drink. Food and service in the main dining room was fantastic as expected. We booked a private tour in Falmouth and had a great day. Labadee was OK, beach was beautiful but the food was just OK, wish we would have eaten on the ship. Overall it was a wonderful vacation, with lots of activities on the ship, but too many kids running around with little to no parental supervision for our taste. Read Less
Sail Date January 2019
Amazing ship, plenty for all age groups. Our group consisted of ages 12-50yrs One in the a party was a first time cruiser and worried about whether he would enjoy the cruise experience - needless to say he did ! We did 2 back to back ... Read More
Amazing ship, plenty for all age groups. Our group consisted of ages 12-50yrs One in the a party was a first time cruiser and worried about whether he would enjoy the cruise experience - needless to say he did ! We did 2 back to back weeks. The entertainment was superb, our particular favourite being The Fine Line aqua show - the talent of the performers was outstanding, in sometimes tricky conditions. Staff are chirpy and cleanliness is second to none. We never had to wait for any length of time to be served at any bar. Food is outstanding. Main Dining (silk) room waiters and in the Windjammer are superb. Our cabin steward quietly and discreetly went about his daily chores. We looked forward to the daily updates from the bridge by Captain Johnny. The stops at Labadee made for a great chill out day at the beach. And this is where my only complaint would come in. A beech staff member did not seem to employ the same ethics that RCI staff on ship employ. We were happily sorting out our lounger, when a staff member insisted he did it, then stood staring at me waiting to be paid. He gave a disgruntled moan when he received $1USD (clearly he felt the 60 seconds he insisted on doing was worth more!). I watched him do the same with other families. I will add he was the only one displaying this behaviour, I watched plenty of others happily helping and then moving to the next family. We did RCI organsied exursions and they were all amzing in terms of quality offerred with value for money. For the age range in our group this ship was perfect, and despite being fully booked, it never felt crowded anywhere, loungers were alwyas available, and seats usually available at shows if guests had not reserved any. We haf some issues with commincation from the bookings/admin office, with vital documetnaiotn whcih ahd not been sent to our travel agent - the guest services staff on board tirelessly worked to resolvethis if us. all round GREAT STAFF, GREAT SERVICE and A GREAT TIME was enjoyed. Disembarkation is slow once off ship, and something needs to be done in regards to the customs process, only 2 desks open, ! Read Less
Sail Date December 2018
So nice cruise and facilities. The food and the restaurant was better than expected, and the surroundings are so nice. We stayed at deck 10, and I wouldnt recommend to stay below this. The rooms was bigger than we thought and the cleaning ... Read More
So nice cruise and facilities. The food and the restaurant was better than expected, and the surroundings are so nice. We stayed at deck 10, and I wouldnt recommend to stay below this. The rooms was bigger than we thought and the cleaning on board was super. There was maybe to much American entertainment, but yeah - it is America. The watershow was amazing - it is a must see on board! The fitness and spa is very expensive - in our opinion way to expensive. The fitness classes costed 20 dollars - really expensive! though they were fully booked every day, and there should have been more classes, and maybe a little bit less expensive. The scuba shop is not worth trusting. The excursions they were offering were half the time that they said, so we felt we overpaid a lot and they just said that it wasnt their responsibility. BUT, the guestservice and the staff taking care of the booking etc. was awfull! Read Less
Sail Date December 2018
We chose this trip because it was over the holidays and the itinerary worked out for us scheduling wise. Embarkation was really easy. We stayed at the Hilton Marina and got an Uber to the pier about 10:30 am. Pier was very crowded but we ... Read More
We chose this trip because it was over the holidays and the itinerary worked out for us scheduling wise. Embarkation was really easy. We stayed at the Hilton Marina and got an Uber to the pier about 10:30 am. Pier was very crowded but we were checked in and on the ship in 17 minutes (I timed it!). Rooms were ready at 1pm and we hung out and explored the ship until then. We were prepared for that so we took only what was necessary to have with us for a few hours. Our room 9719 was a Boardwalk balcony room. We got the Soda Package and the cups were in our room upon arrival. Room was spacious and had a lot of storage. Was clean and perfectly kept up daily. Bring your own soap and shower supplies, stuff provided was pretty basic. My only complaint about the Boardwalk rooms was that it was LOUD. By about 5am every day the aqua theater tv's were playing bright images and there was carnival music going from the merry-go-round. Those rooms are not sound proof no matter what anyone tells you. It was only quiet from about 1am-5am. Thank heavens for a sleep mask! Dining was great all around! Windjammer had tons of options for breakfast, lunch, and dinner. We were a full capacity cruise so finding a spot was sometimes difficult. Hand washing stations were readily available to use as well. Main Dining Room we ended up there only twice. We were late seating and in the American Icon Grill. Pretty standard operating procedure there. Food was good, not incredible, but good. We dined at Chop's on NYE and it was very good. We got champagne upon arrival and some appetizers for doing the Holiday reservation. They were a little busy but they did mention that they had about 5 more tables than usual going on that evening so it was understandable. Steaks, sides, and dessert were all very well made. We also ate at Jamie's Italian one evening and everything we ate was wonderful. Our waitress brought us so many special things and talked to us about everything. Go! We also had room service one evening, speedy and hot. Easy to order from the tv too. We also did the galley brunch. I was a little disappointed because it was a pretty sad brunch. We did this on Jewel and it was above and beyond. Harmony's version had a set menu and was pretty much regular dining room food. Nothing special like Jewel. Don't waste the time or money. Little restaurants around the ship were great! Park Cafe, Sorrentos, Mini Bites-- all great for snacking! Plenty of Coke machines around too for drink package use. Ship activities were great too! Bingo, a must! Love and Marriage, a must! We went to all the shows which were fabulous. Ice Skating shows, Aqua Theater Shows, Headliners, and musicals. All were absolutely fantastic. Big activities were fun too. We did the Bionic Bar, Rising Tide, Abyss Slide, water slides, surfing, merry-go round, and ice skating. Be prepared for them telling you to have special clothing for like EVERY special activity. We gave up on zip lining because every time we went, something was wrong with what we were wearing. Pool deck ultra packed because of the holiday so, be mindful of getting out early! Spa services were fantastic! We did 90 minute hot stone massages and they were out of this world relaxing. Spa was clean and service attentive. Ship staff incredibly friendly and attentive. Mark the cruise director and Captain Johnny were great too. Ports were pretty standard Caribbean stops. Labadee was overcast but we had fun on the zipline and beach. Save yourself and skip the BBQ. Go eat on the ship. Jamaica... little to be desired. We did Dunn's River Falls and a float trip tour and I felt gross after all of it. Cozumel we did a cave exploration and shopping, great day! Sea days were busy and packed full of activities. Solarium was nice to lounge in when pool deck got too crowded. Disembarkation was incredibly smooth. We had an Everglades and airport transfer excursion lined up so we were off the ship and through immigration in minutes. Overall, fantastic cruise and loved practically everything on Harmony! Read Less
Sail Date December 2018
We cruised with 6 other couples for New Year’s Eve and it was fantastic! Luckily we live 2 hours from the port so we were able to drive. Embarkation went very smoothly at 11 am, disembarkation wasn’t quite as easy but nothing to ... Read More
We cruised with 6 other couples for New Year’s Eve and it was fantastic! Luckily we live 2 hours from the port so we were able to drive. Embarkation went very smoothly at 11 am, disembarkation wasn’t quite as easy but nothing to complain about. The ship is gorgeous, we had balcony rooms with 5 rooms next door to each other. Our cabin steward opened the door between each balcony so we had one large balcony to party on. Grease was Fantastic. Service and entertainment were great, especially the aqua theater. Isuzmi was A+. Would definitely do it again. But, would stay on the ship in Jamaica. Bus ride back to the ship was terrifying in Jamaica and it was a good thing we booked the excursion through the ship because we were 1/2 hour late. Looking forward to going on the Symphony next! We have travelled on all size ships and can’t decide which one we live the best. Read Less
Sail Date December 2018
Harmony of the Seas Ratings
Category Editor Member
Cabins 4.5 4.6
Dining 4.0 4.0
Entertainment 5.0 4.3
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Enrichment 2.5 3.9
Service 3.0 4.3
Value For Money 4.0 3.9

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