1,682 Fort Lauderdale (Port Everglades) Royal Caribbean Harmony of the Seas Cruise Reviews

This was our first experience on the cruise. We really enjoyed the food and the entertainment. They had a great daycare and kids areas. Even though it was raining for 3 days, with the amount of activities available on the ship we didn’t ... Read More
This was our first experience on the cruise. We really enjoyed the food and the entertainment. They had a great daycare and kids areas. Even though it was raining for 3 days, with the amount of activities available on the ship we didn’t even notice the bad weather. we were extremely impressed with the service. Our waiter Zaldy was incredible - he would make figures out of napkins for our kids. That was definitely a highlight of their trip - they were looking forward dinner time every day. His assistant Giomire would tell us plenty of entertaining stories. They definitely made our stay extra special. Our cabin was without windows but it felt big enough for a comfortable stay. The facilities were really clean. What we really enjoyed was spending our evenings listening to the live music. Karaoke nights were also fun. Overall it was a great experience and we would definitely recommend. Read Less
Sail Date April 2019
Bed was too close to the balcony when the beds are together and the bed was next to the balcony door when they were separated into twin beds and I could not open the balcony door and go out onto the balcony without kneeling on the bed ... Read More
Bed was too close to the balcony when the beds are together and the bed was next to the balcony door when they were separated into twin beds and I could not open the balcony door and go out onto the balcony without kneeling on the bed first. The ship is very similar to Oasis of the seas, Allure of the seas & Symphony of the sea but with some differences. Harmony has some different stores that Oasis & Allure does not have, and also Harmony has the perfect storm water slides and the ultimate abyss which is a dry slide just like Symphony. Their is no pool is the solarium on Harmony unlike on the other 3 Oasis class ships. Harmony is the only Oasis class ship that has Starbucks in boardwalk, but Oasis, Allure, & Symphony have Starbucks on the Promenade deck. If you want to buy some candy for yourself or tell your children that they can buy themself candy they will not be able to because there is no sugar beach on Harmony. There is also no Cups&Scoops on Harmony for you or your family to buy ice cream if the flavors of ice cream that you want is not offered in the self serve ice cream machine or when the flavor of ice cream that you want is not available in the windjammer on the days that they are serving ice cream as a dessert. Read Less
Sail Date April 2019
We loved this ship! We experienced lots of new things. We rode the carousel even though we are older, we rode the rising tide bar twice, watched the bionic bartenders, saw the show Grease, Columbus the musical, the ice show, the aqua ... Read More
We loved this ship! We experienced lots of new things. We rode the carousel even though we are older, we rode the rising tide bar twice, watched the bionic bartenders, saw the show Grease, Columbus the musical, the ice show, the aqua show and all were very entertaining. Our cabin steward Xavier Fernandes was exceptional, he kept our cabin 12698 spotless, made a big deal out of our anniversary, and had a please personality. The food was delectable, our main dining staff, Tianyu, Rhoy, and Blanca were the best! Service throughout the entire ship exceeded our expectations. We did not get off of the ship for the ports because we had such a great experience. The last night parade was fun. We ate at Jamie's Italian and the risotto was just like what we had in Italy. Chops Grille was beyond exquisite! From the bread to the final course, the food was amazing! The service is on the slow side, but we didn't care. Since we enjoyed it so much we booked Allure of the Seas for December 1st. I would highly recommend this ship to all. The Solarium is actually 3 levels which I never saw before, however, they do not have a pool in there. Too many kids on board though. I don't know if they have to provide proof that their kids has shots for measels or not, but they should have to as this is a major health concern. Lots of rude people not sanitizing their hands. This needs to be reinforced more. We used the fitness center 4 times during the week, so we didn't gain any weight, and there were plenty of machines. I never had to wait for a treadmill, or recumbent bike, plenty of towels, a scale, and restrooms. Read Less
Sail Date April 2019
19 times on oasis class ships. Lately the food has been going downhill fast. Royal listened to feed back. This April 2019 sailing on the Harmony was wonderful. The food overall was very good and the presentation was improved as well. ... Read More
19 times on oasis class ships. Lately the food has been going downhill fast. Royal listened to feed back. This April 2019 sailing on the Harmony was wonderful. The food overall was very good and the presentation was improved as well. Service in the dining room and our room steward service was wonderful. Every person we encountered was friendly. We were beyond pleasantly surprised. I always recommended Royal, but I stopped and also we weren't looking forward to going again. The casino was boring and wasn't really playing very well - so I quit going there. Perhaps they are using the money saved in there for food. The comedy club was disappointing. Adult is ok, but disgusting isn't necessary. It seems with such a diverse group on board a ship, the comedians could be funny without being crude. I wish they would clean this up a bit. We are heading back to the Harmony for Thanksgiving with our family - pretty sure I won't be booking the comedy club. Not much enrichment but I'm not sure what I would suggest. Otherwise everything was fantastic and we are looking forward to Coco Cay. Read Less
Sail Date April 2019
We were traveling with our two daughters, sons in law, and 4 grandkids ages 6 to 10. We last cruised together two years ago on the Allure and wanted another newer Oasis class ship. We had an ocean view balcony and the other two families ... Read More
We were traveling with our two daughters, sons in law, and 4 grandkids ages 6 to 10. We last cruised together two years ago on the Allure and wanted another newer Oasis class ship. We had an ocean view balcony and the other two families were across the hall in boardwalk balconies. They liked the layout on the Harmony cabins much better, particularly the two separate closets and the trundle bed as opposed to bunks. Edwin our cabin steward was great, best we have had. We ate breakfast in deck three American icon restaurant. We enjoy the option of either ordering off the menu, using the buffet or both. We found the breakfast buffet far superior to our last few cruises with NCL, MSC and Princess. Quality was much better as well as selection. Service was outstanding! For lunch we did either Windjammer or when open American icon. Again Windjammer was far better for lunch and dinner than the previously mentioned lines. Had trouble initially getting grilled cheese sandwiches for the grandkids, but we spoke to manager and we were able to get the sandwiches. My time dining was at Silk. Again, Royal was superior to other lines. Service was top notch as well, especially Jansen and Marilyn. The shows were very entertaining. The fine line aqua show was amazing! I didn’t think the Allure could be topped, but it was. We went twice it was so good. The grandkids enjoyed the ice show as well. They sId they enjoyed grease too, but I thought it was too long. The swimming pools were a big hit as well as water slides and abyss. They also did zip line, rock wall, basketball, soccer, ping pong and carousel. Daughters and sons in-law had drink package and enjoyed it very much. Bar staff was super. Grandkids had soda package that comes with boardwalk balconies. They loved the all you can eat ice cream There were a few negatives along the way. The beds are hard as rocks, and all adults woke up sore on a regular basis. The comedy show was a real let down. Both comedians were below average and we are accustomed to much more talented and funny comics on all other cruises we have taken including Allure two years ago Our main gripe was the kids club. The staff in general and one person in particular were terrible. Dinner stretched out for well over an hour and kids were done eating in 15 to 20 minutes and forced to sit there. A lot of negative interactions between staff and children it was not a welcoming and friendly place. We felt so let down, we did not book our next trip onboard as we did last time. Despite all the positives, we will explore other options. Other parents were interacted with were similarly disappointed. We did our on thing at the ports of call. There were only three and four would have been ideal. Read Less
Sail Date April 2019
My family of 9 went. My husband and I (28 y.o no kids). My Brother and his wife (30 y.o with 3 kids) and my Parents (67 Y.o). So we can give you a broad overview of each family type. I wrote a lot, so I headlined everything so you jump to ... Read More
My family of 9 went. My husband and I (28 y.o no kids). My Brother and his wife (30 y.o with 3 kids) and my Parents (67 Y.o). So we can give you a broad overview of each family type. I wrote a lot, so I headlined everything so you jump to the part that is relevant to you. LARGE GROUP REVIEW We choose this cruise line 1.5 years ahead of time to celebrate my father retirement. We scheduled 1 big family excursion which was to swim with the Dolphins since my two younger nephews were limited with what they could do. In addition, we chose the Royal Caribbean because they had DreamWorks associated with it. With less than 6 months to go, they canceled both. So we all ended up doing something different in Saint Maarten. My mother took the younger kids for an excursion and my husband, brother, and sister in law did something different. Day of port they canceled the one with my mom and the kids again!!! This time because there was a protest going on near the French side of the island. They did not cancel ours, we talked to our tour guide who said they canceled over 100 peoples tours for no reason. She said the tour companies even told Royal Caribbean that the demonstrations were done a week ago. Overall, not a lot of tours for 5-12-year-olds. Dinner times sucked. It was 5:30 which tended to be literally right when you got back from the port or 8 which is way too late for people with children There needs to be a 6:00 pm or 7:00 pm time slot like Carnival or Norwegian has. KIDLESS ADULTS This cruises entertainment sucked. The shows we extremely below par. The fine line was an aqua show where everyone was out of synch. Reminded me of the Shark during the Superbowl. It was as if a bunch of HS hip hop kids wanted to do Cirque de Solie but had only a week of practice. It was like they were using actors from other shows as background dancers. For example, the divers from the water show were performing in the musicals. Some of these performers never took dancing classes and it showed. There was limited comedy clubs with no variety of performers. The only good show was the headliner (juggler) and the ice skaters. Also, they had reservations for shows which kind of worked like fast passes. This was stupid so I ended up signing us up for all of them and not showing up to some of them. Because who wants to plan everything out on a cruise. The adult pools were 16 and up but was never enforced. Do not expect this to be the place for 20- 30-year-olds with no kids. Also for you, drinkers, DO NOT BUY THE BEVERAGE PACKAGE!! To make it worth it, you have to drink close to the max amount of drinkers per day (13) including excursion days. It appears to be worth it because they charge 18 for a drink. Here is my tip. Go on the website and send your room alcohol through Royal Caribbean. It comes with mixers such as sprite and coke. My mom had the refreshment package ( nonalcoholic mocktails since she likes pop and she would get us virgin pina coladas, which we made nonvirgin, with the rum we ordered to the room) We saved $500 and never ran out of booze. You also get to bring one bottle of wine per adult. We ended up taking 3 bottles of wine home (they were gifted to my brother's room complimentary and he doesn't drink). You think you are a drinker and its worth it, I am telling you my husband is a drinker (he makes his own beer since he drinks that much). In other words, I just can not see the drink package being worth it for anyone. Even if you don't get the refreshment package you can make screwdrivers with the free orange juice in the morning. ADULTS WITH SMALL CHILDREN My brother and his wife have a 3, 7, and 10 years old. This boat is for you if you have kids. It was very teenage-centric at night and kid-centric during the day. It had a carousel which I took the 3-year-old on many many many times. The 7 year old loved the kid play zone and went there almost every day. However, the play zone center did lose 3-year-olds clothes somehow. The credited my brother account for this. My brother said he would have rathered gone on the Disney cruise and thought the boat was not kid-centric however, I strongly disagree. His standards might be too high for cruises and kid stuff. Maybe he thought this because the plays were very adult orientated and the kid ones were more for the 3-year-old rather than the 7 and 10-year-olds. The sports activities were meant for teenagers so maybe the age 5-13 is not well represented. The tours for this age bracket was also very limited. ELDERLY REVIEW My father is very limited in his ability to move. There were very few activities he could do. Most cruise ships do tons of trivia for the older crowd. There was little to no trivia options compared to other ships. There were some, but most ships I have been on have them every other hour not just once every other day Also, my dad needed a scooter which they required to put in his room. However, how they designed the room made it extremely difficult to get it in. The bed was close to the door and there was very little space between the bed and the wall. As a result, they had to put it in the space between the bed and the bathroom which blocked the entire entrance and made it difficult to get up and go to the bathroom at night (especially for someone who needs a cane to walk). EXCURSION REVIEW: 1) Excursion: St. Maarten (RHINO RIDER) After all the cancellation we did a Rhino Rider (Small JetSki Like Boats). We were to ride to the French part of the island and go to a beach called Happy Beach which is named that because its a nudist beach. My husband and I did this one buy our self. The jetski ride was cool, you get to see all the capsized boats from the hurricane and even saw a boat in the middle of the road near the coast. We had to follow the instructor to avoid all the sunken boats until we got to the other side. This was pretty cool, as some of the boats looked like they would be perfect for a horror film. We rode to the beach area where we were supposed to swim to the shore and have some time on the beach. I wanted to half participate (topless) in the Happy Beach but not like near people I had to ride back with. So we walked about 5 minutes from the boats down the shore. My husband stood on some rocks and say every one getting on the boats. We had only been there for 15 minutes top. We had to run back and get on the boats and go back. This was way too short!!! 15 minutes on the beach is not enough time even if you are just snorkeling. I have done other excursion where you get an hour or two on the beach. That is what I get for trying to replicate the Carnival experience I had the last cruise. The worst part was, there was no reason the excursion to be that short. We had plenty of time before the ship left (>3 hours). The reason they have it so short, was because the next tour was waiting to use our jetskis. Wow.... all about the money. When we got back to the boat company they had taken some photos that I wanted to check out and see if we wanted to buy. The bus driver was yelling at everyone to get on the bus before the photos even came out. AGAIN there was no reason for this as the ship did not leave for another 3 hours and it was a 20-minute bus ride back. I am not kidding on the rush I am 28 y.o and very healthy it was not like I was dicking around. The photos had not even been developed yet digitally. Overally, extremely rushed. 2) Hati (Luxurious Sail Yacht) We were supposed to take a Yacht ride to a private beach for a swim but it was too windy so they just cruised around. The rum punch was unlimited so that was cool. It was pretty windy so I get why they diverted. PORTS REVIEWS 1) ST Maarteen Typical Cruise Port Feel. Tons of Jewelry stores and souvenir shops. We did not mind this as it was the first port. We bought some local Rum that was confiscated and returned at the end of the cruise ( normal for cruises). 2) Puerto Rico Puerto Rico is its best port because it's the only non-cruise port location and has tons of history such as the building architect, town church, and forts. However, you only get to be at this port from 7 am 1:00 pm to see the town. I assume they do this because they don't own the city and money spent there, is not money in their pocket. Do not do the excursions, they are a waste of money. I knew this ahead of time because I have visited San Juan once before. The walking tours are a rip-off. My brother bought a walking tour since he has small kids (7&10) at first, but we convinced him to cancel it and we walked the city with him. In the end, he said something along the lines "They were charging $60/person for something you could do in 3 hours with two kids just by going to the information stand". Remember PR speaks English, your phone works 100% ( just like it would if you were in another state) and San Juan can be walked in less than 3 hours even with kids. You can google anything you need, just like you would if you were in a foreign city like NY, Chicago or San Fran. My biggest issue is that the time spent there is way short and they know it. I just filled out the survey for the Royal Caribbean and they asked about the amount spent at each port except the one in San Juan. I wonder why they don't care about the one, $$$$$. 3) Hati This was the port we were most excited for since it was the only location we had not been to. They advertise this as Hati, but it really is just a peninsula of Hatti that they have rocked off from the rest of the land and commercialized. You were not allowed to leave their resort area. You are at a private resort where you can use your room card to buy everything because they own everything. They should not be allowed to call this Hati. The couple's cabanas were $100 for a small little umbrella-like structure and $500 for the bed like structure. I guess my bother did not know that you had to pay to use it, and accidentally used one during the day. So you could always try that. Do not rent the rafts they are of horrible quality for the price. I saw people try to use them and give up after an hour or so. The food was good though. SPA & FITNESS The three girls ( mom, sister in law and I) did the spa message with the seaweed treatment. Overpriced which is typical in cruises. We all 3 bought the products they pushed. However, I returned it because it was so overpriced and probably not worth it. My sister in law and mother followed shortly after. In other word do not feel like once you purchased something you are stuck with it. In addition, on the first day, we received a free consultation for feet arches. My sister and law and I did it where they fitted us. They then said the inserts were $200, so I passed. My dad ended up doing it on day 3, and he paid 99 for the consultation and 99 for the inserts. Yeah, so that "free consultation" was not free but built into the cost of the shoes that my dad got for $99 CABIN, SHIP & DINNING These are the only things I liked about the cruise. The cabin was huge compared to other cruise lines even for the budget option. Food was very good in the dining and the service was of course very good. Very friendly staff. The pizza was served till 3 in the morning which was nice. The Ship was very well designed, I liked Central Park as it had a big garden that was pretty. Read Less
Sail Date April 2019
We chose this cruise because we wanted to check out the ship. We always purchase the drink package and three dinner specialty dining package. With those packages, our cruise is paid in full minus gratuities. We always leave an ... Read More
We chose this cruise because we wanted to check out the ship. We always purchase the drink package and three dinner specialty dining package. With those packages, our cruise is paid in full minus gratuities. We always leave an additional tip when visiting the specialty restaurants because service is top notch. This cruise we didn't enjoy the food at Jaime's but the service was great. We had a terribly meal at Chop's, which was a first for us, but they had us back for free on another night and the food was terrific. For reference, we have been on over 10 RC cruises and have never had a bad meal at Chop's. We were a group of four and sides were forgotten, steaks were all cooked incorrectly, shrimp was overdone and tasted like rubber and the sides we did receive were cold. They made it right and I am happy they did because we'll continue to eat at Chop's. RC, PLEASE play some music in the Solarium....for goodness sake, there are no kids so you can go all in and, instead, there is NO music. It sucks! Also, PLEASE do something about your pizza. It's terrible and since it is the only late night food available other than room service, it impacts us party cruisers greatly! Do go to the Vitality Spa and enjoy the smoothies and juices. I didn't care for the smoothie I got there but the juices were incredible. I started every day with one! Breakfasts are pretty bad on this ship too but the Windjammer staff was great and I always found someone to bring me a mimosa. My favorite breakfast on the ship was a pineapple, strawberry, cucumber and mint juice and a mimosa (while my husband had weird eggs). Must check out the tutti salad lunch on sea days in the main dining room...only runs from 11:45-1:15. They have the best desserts and buffet on the ship. They always had a flavorful curry and the caramel cake is to DIE for! Flan was good here too. No pool in the Solarium on this ship, a little disappointing and no music, as stated earlier. Loved the casino on this ship....the bartenders and the drink runners are all fantastic. Won bucks on the slots and tables here, which is always fun. The red party and white party were just okay. Karaoke is fun and the band Temperatures at Dazzles was fantastic!! Our favorite bars were Rising Tide and Trellis (went here every day for a before dinner drink). Oh, the specialty dining 150 was GREAT!!! That was my favorite specialty dining spot. The grey goose martini, bread, entree were the best. The fried cheesecake was off but not terrible. Give Harmony a shot! We all had a great time. Read Less
Sail Date April 2019
This was our first cruise, no idea what to expect but oh boy, we were not disappointed! We are a family of four (10 year old daughter and 13 year old son) and this was the best holiday we’ve ever had. We arrived in Fort Lauderdale the ... Read More
This was our first cruise, no idea what to expect but oh boy, we were not disappointed! We are a family of four (10 year old daughter and 13 year old son) and this was the best holiday we’ve ever had. We arrived in Fort Lauderdale the night before after the million year journey from Australia. We stayed at the Rhodeway Inn which was basic but I highly recommend. The Rhodeway offered transport right to the door of the Royal Caribbean terminal and we on the ship in less than 30 minutes. Not that we knew we were on a ship... this thing is massive!! I could honestly not cover everything it has to offer in one review but the highlights for us were: - Food. Variety, quantity, quality, just everything about it was 10/10. - Drinks. We originally didn’t purchase the package but once on board they had “buy one get 50% off the second”! This proved to be awesome value as we were easily drinking over 10 cocktails a day! The drinks were incredible and available everywhere, I especially loved the Bionic Bar! - Kids/Teen Club. We hardy saw our son. He would hang out at the teen club most the time and wouldn’t be back til 1am. He stayed out later than us!! He said it was the best time of his life and was quite upset once it was over as he had made so many friend. Our daughter was able to sign herself in and out of kids club at will but preferred being at the pools and slides. - Entertainment. There was always something going on and a surprise around every corner, from the pool games to the piano player that would pop up in the elevator! The atmosphere everywhere was so fun and the positive vibe of the ship is just incredible. I wish I could live here! Ports: Haiti - we chilled at the beach with a view of Harmony in the background. Our drinks from our drink package were included here and lunch was to die for! Jamaica - we did a trolley tour of the local area which we arranged in the port itself, $20pp and fantastic value. Souvenirs out of the port are so much cheaper. Mexico - We arranged our own excursion to Mr Sancho’s all inclusive resort. $55pp with all you can eat and drink. Can’t rate this place highly enough, definitely consider it! Side notes: Internet is super fast and reliable everywhere on the ship. Each and every staff member we encountered was perfection. Wonderland is a must do. Make show reservations early online so you don’t miss out! Grease was fantastic! Despite this being a 7 day cruise, I feel like we barely touched the surface of what this floating city has to offer and could have easily stayed twice as long. We are planning to make the long journey back in a couple of years for my husbands 40th. The kids are already on the countdown! Read Less
Sail Date April 2019
Just completed my ninth cruise overall and my first as a solo cruiser. Was very disappointed at the solo gathering. No one showed up the first gathering. At the the first solo and and single lunch two other people showed up (Roy and ... Read More
Just completed my ninth cruise overall and my first as a solo cruiser. Was very disappointed at the solo gathering. No one showed up the first gathering. At the the first solo and and single lunch two other people showed up (Roy and Sara). Sara was delightful. Never say Roy again. This Asthmatic hated the smoking in the Casino. This is a problem across all Cruise Lines (except Disney (no Casino)). Royal Caribbean is a more laid back atmosphere that Holland America. I believe they are trying to compete with Carnival. The food (in the main dining room) and entertainment is on par with Carnival. If you can afford it, I recommend that you buy the Key package (to get reserved seating section at the shows and the Speciality Dining package. Recommended Shows: The Fine Line (Aqua Show) Headliners: Revoiced Columbus the Musical Was turned off by the hard sell tactics after my massage. Not going to book spa treatments anymore on any future cruises, The beverage packages were a nice feature on Royal Caribbean, I would have liked to have had that on other cruise lines. Bottom Line: If you want a ver casual cruising environment, Royal Caribbean is recommended. If you're looking for something a little more elegant, try a different Cruise Line. Read Less
Sail Date April 2019
What a great ship, this was our second time on Harmony and she continues to impress. This time around we opted for the 9 night itinerary and I don't know how we can ever go back to a 7 night cruise. One of the reasons Harmony ... Read More
What a great ship, this was our second time on Harmony and she continues to impress. This time around we opted for the 9 night itinerary and I don't know how we can ever go back to a 7 night cruise. One of the reasons Harmony continues to impress is the staff, the ship is great don't get me wrong but the staff from Captain Johnny, Mark the cruise director to our cabin steward and everyone else was great. We stayed in a Grand Suite which was perfect for three people, plenty of storage space and lots of room in the cabin. One of the perks of being in a suite was that we get access to Coastal Kitchen which was fantastic, Aysun the manager and the entire staff was very helpful and extremely friendly, the food was great, quite a few steps up from the dining room. We also dined at Park 150, Chop's and Jaime's which were fantastic as well, absolutely no complaints about the dining. The only entertainment we watched was the aqua-theater, comedian and the magician and all were great. We didn't attend Grease because we have seen it before and I find it to be to long of a show. The night life on the ship was okay but the nightclub almost never opened before 11pm and by the time it did open it wasn't very lively. On this 9 night itinerary we went to Nassau, St. Thomas, St Maarten, San Juan and Labadee. Nassau is nothing special, you can walk the downtown in an hour, and Atlantis is extremely overpriced, $200 to enjoy the water park is a bit steep. In St. Thomas we walked the downtown on our own which is always nice but you can see that not all of the stores have reopened after the hurricane. In St. Maarten we decided to book an excursion to Maho beach so we can watch the planes fly overhead, this is my only complaint about the entire cruise, the tour was advertised as being 4 1/2 from the time you leave the pier until they drop you back off at the ship. The entire excursion took us 6 1/2 hour leaving us no time to see anything else in St Maarten which happens to be my favorite of all the ports. The two extra hours were due to lots of traffic and our tour operator not being in any rush to get back. Maho Beach, the beach itself was overly crowded making it almost impossible to navigate around so we decided to grab a table at the restaurant to enjoy some drinks and watch the planes until we were rudely told that if we were not eating we could not sit at a table, we took a look at the menu and everything was extremely overpriced so we went to the outdoor bar instead, again at the bar everything was overpriced 2 mojitos and a pina colada was $30.00 and it didn't contain much alcohol, the entire experience felt like I was in a tourist trap. In San Juan we booked a city tour with a stop at the mall, the city tour was great, we learned a lot about Puerto Rico's vast history the stop at the mall was nothing special but I definitely recommend a city tour. We also walked around Old San Juan which is beautiful. In Labadee we kept it simple and spent the day at the beach, Barefoot Beach which is only for suite guest was beautiful, not crowded with plenty of chairs, access to the beach, its own bar, buffet and restrooms so we had no need to leave. The ship overall was great, we had no complaints about the ship, the service and the crew. One thing that continues to bother me though is the drink package policies enacted by RCCL. For those that don't know, if you plan on purchasing a drink package everyone in your cabin must purchase one as well, whether it be an alcohol package or soda package. I know the cruise line is trying to prevent people from abusing the package but when you book a suite you have access to The Suite Lounge and Coastal Kitchen were drinks are already provided so it seems a bit redundant to make everyone purchase the package if you're in a suite. Read Less
Sail Date March 2019
We chose to sail on the Harmony of the Seas because we had not been on Royal since 2011, when we sailed on the Monarch of the Seas. We were tired of going on Carnival over and over again and we needed something different. That's ... Read More
We chose to sail on the Harmony of the Seas because we had not been on Royal since 2011, when we sailed on the Monarch of the Seas. We were tired of going on Carnival over and over again and we needed something different. That's exactly what we got on the Harmony. This was hands down the best cruise I have ever been on. The ship was absolutely stunning. If you have not been on an Oasis class cruise ship, you should really consider making it your next cruise. The Harmony stood out in so many ways... The staff on board were amazing. Much better than what I have experienced with Carnival and Norwegian. Our room steward would clean two times a day, every single day. He also never had a problem with stopping what he was doing so he could have a conversation with you about your day ashore or about the ship. The next big thing that stood out to me was the room. The cabin on board the Harmony was noticeably bigger than on other cruise ships that I had been on. It was tastefully decorated. There was tons and tons of storage. It was perfect. We stayed in a standard balcony room (ocean facing). The food. The Harmony of the Seas had some of the best food I have ever had, period. The food was absolutely amazing. From the buffet, to the dining room, to the specialty restaurants. All of it was perfect. Regarding the specialty dining... we went to Chops and Wonderland on the ship. Wonderland was fantastic. Our server, Elton... was one of the best crew members that we had the pleasure of meeting on the ship. The food was presented in really neat ways, it was all really good. Overall a great experience. The embarkation process for the Harmony of the Seas in Port Everglades was amazing. We arrived at the cruise terminal at 11:15 and we were on the ship at 11:30... no lie it took only fifteen minutes to give our bags to the porters, check in, get our pictures taken and walk right onto the ship. The entertainment on the Harmony was really good. We only decided to see a couple of shows. But the one that really stood out to me was "The Fine Line" aqua theater show on the back of the ship. The things they were doing was absolutely outstanding. Read Less
Sail Date March 2019
We chose this ship because it was a newer ship and the fantastic reviews. Embarking was quick & easy. Unfortunately the only time of year we are able to go is Spring Break, we expected a lot of families and children on board. ... Read More
We chose this ship because it was a newer ship and the fantastic reviews. Embarking was quick & easy. Unfortunately the only time of year we are able to go is Spring Break, we expected a lot of families and children on board. What we didn't expect was parents allowing their children to run wild all over the ship day and night. Children were allow to run through the Casino while it was opened. Waiting for an elevator one night at 9:30pm there was a group of boys playing catch in front of the elevators, staff members walked by and said nothing. The pools were very small and could not accommodate the passengers. If you wanted to sit by the pools like a can of sardines in the chairs you had to save your chair early in the morning. The adult only area allowed anyone over the age of 16. By the end of the week the pool decks were disgusting, we were tripping over glasses and stepping on straws. The only smoking area on the ship was on the pool deck which was never cleaned during the day, ashtrays were seldom emptied. Food was minimal not like Royal use to be. The dinner menu in the main dining rooms were the same the entire week expect for 1 different entrée nightly. (The flakey crusted fish was hard as a rock). I would recommend spending the extra for the specialty restaurants, well worth the money. Our cabin steward was very friendly. As for other staff members we had a hard time understanding them, as well as them understanding us. Royals private island Labadee Haiti was a money pit, anything you wanted to do cost extra, renting a water raft to float was $25 for the day, Zip Lining was $135.00, a Roller Coaster ride was $26, the only free thing to do on the island was sit on a beach chair or eat. Read Less
Sail Date March 2019
Harmony of the Seas is HUGE - and has something for everyone! We are an active family of 5 (with 3 teenagers) and all really enjoyed our cruise. We scored a 9-day itinerary instead of the usual 7 days, and loved the extra ports plus felt ... Read More
Harmony of the Seas is HUGE - and has something for everyone! We are an active family of 5 (with 3 teenagers) and all really enjoyed our cruise. We scored a 9-day itinerary instead of the usual 7 days, and loved the extra ports plus felt like we had time to relax and enjoy the ship. Embarkation - we flew into Ft. Lauderdale the night before, the airport / hotels / cruise port are very close and easy to get to. Boarding the ship was quick and easy thanks to completing info online in advance, and then picking up SeaPass cards at our staterooms after boarding. Disembarking was also smooth and easy. Ship Activities - So much to do! We enjoyed the zip line, flow rider, rock climbing wall, water slides, Abyss slide and did the Escape Room just to name a few. Fitness center is excellent. Teen Activities - they have a separate Cruise Compass with teen activities, broken down by 12-14 and 15-17 age brackets. My son especially enjoyed the sports court with teen basketball, etc and the flow rider. The kids have a nice "living room" area to hang out with ping pong, the Mini Bites restaurant, and stuff for them to do. Entertainment - We enjoyed all the shows. Grease was great, Columbus was a little wacky (had tap dancing sharks!) but fun; we loved the ice skating show and the Aqua Theater Fine Line show. All of the entertainers were extremely talented and did a great job. Reserve shows online as early as you can - the reservations fill up and some (Aqua shows) have long lines of people without reservations waiting. If the seas are rough the Aqua show will cancel and reschedule. Main Dining Room - we really enjoy the MDR, we ate there every night. It had something for all of our different tastes (including our kids), and if we didn't care for something we just got a different item instead. Waitstaff was great about making sure we enjoyed the food, and gave excellent service. Breakfast buffet in MDR was also great. Windjammer - crowded and hard to find an open table, but lots of food choices and we liked the food. It's shaped like a long narrow "U" shape, and it's really hard to find a family member if they are already sitting somewhere. VOOM internet - the ship is so big we paid the $ to get internet for all of us & texted A LOT to touch base when we wanted to find each other. Even when searching for each other in the Windjammer. Internet was very good. Watch for pre-cruise discounts on VOOM internet in Cruise Planner in advance, you can get a 4-device package (4 people can use) for a good discount. Since we had 5 of us, I booked a Deluxe Beverage with VOOM package for myself to get the 5th internet connection. Deluxe Beverage Pkg - I thought it was worthwhile for me. I got a couple hazelnut latte's each morning in Cafe Promenade, and soda in the afternoons. Every time I went to the bar I got a water bottle and stockpiled in my room fridge so I always had a cold bottle - very convenient. Afternoon frozen drinks by the pool, wine with dinner, a drink at a show or bar in the evening - it's pretty easy for them to add up. Every time I got a drink I also got a water or soda so I didn't load up on too much alcohol and I never had a problem with drinking too much but I felt like I got my money's worth. Pkg works on Labadee too. Consider what other "paid" drinks you would get (vitamin water in the spa, fresh squeezed OJ at breakfast, soda, coffee, bottled water) and add that to alcoholic drinks when deciding if it's worthwhile. Plus once or twice I got drinks I didn't like so I left them behind and got something else. Shore Excursions - We booked through Royal Caribbean for 3 of the ports. Nassau - Balmoral Island beach break - rode ferry to the island which had a really nice beach and 2 pools. It rained on us, but would have been great and relaxing if the weather had cooperated. St Thomas - fantastic! Did the Fast Cat catamaran snorkel and beach break excursion - loved it. Great crew. Clean safe friendly port area. St. Maarten - awesome! My guys did Loterie Farm Zipline Excursion - very active & included ropes course / climbing. They had a great time. My daughter & I did the horseback riding excursion at Lucky Stables, trail riding and rode horses into the ocean. It was great - horses were well cared for, our guide was great, we really enjoyed it. We walked from the cruise port to the town area with shops and restaurants along a beach. Nice and easy to get around. Still some hurricane damage. San Juan - we explored on our own; toured San Cristobal fort ($7 each) - lots to see, we really enjoyed it. Could have gone to El Morro fort with our tickets as well, but we skipped that one and did some sight seeing in Old San Juan. "Umbrella" street was neat to see. We bought some souvenirs and stopped in a cafe for a snack. Everything was easy walking distance from ship. Labadee - great beach day!! Went to Columbus Cove beach (the farthest) it had nice sand and calm water for floating around and relaxing. We took our own inflatable floaties. BBQ lunch was good. Lunch, a bar, and bathrooms were all close and nice. Loved Labadee. Cruise Critic Meet & Mingle - it was fun! There were prizes and giveaways. We had a large group. They had coffee & breakfast there - if I had realized that I would have gotten there earlier and skipped the long coffee line at Cafe Promenade. I wish there had been a little more "mingling" afterwards, but a big group had pre-planned a casino outing right after the Meet & Mingle, so most headed out. It was really nice connecting online in the Roll Call forum before the cruise; the ship is so big I wish I had run into the people we met more often but that's the downfall of a huge ship. We didn't see some of our "new friends" again for the last half of the week. I hope my review is helpful! I read tons of reviews, articles and blogs before our cruise and really appreciated the info when I was planning. Read Less
Sail Date March 2019
Firstly I just want to say how good the service was at every restaurant especially at the main dining hall. We ordered kosher food every and within minutes the food arrived. And every meal was so delicious. The ship was so big I ... Read More
Firstly I just want to say how good the service was at every restaurant especially at the main dining hall. We ordered kosher food every and within minutes the food arrived. And every meal was so delicious. The ship was so big I could've been on it for another year there were so many things I didn't get to do that looked like so much fun. There was entertainment every night whether it was an aqua show or in the theatre. The activities went on all day and I never stoped for a minute. I played basketball every day for at least 4 hours went surfing multiple times and did the watersides. There was also mini golf which was the best I played so much. The excursions were amazing whether is it was sitting at the beach in Haiti for 5 hours with a beer going horse back riding in Jamaica or even walking around the city in Cozumel. I just wanted mention again how good the service was and I would go back anytime. My children said that they'd go back anytime and that it was the best cruise ever and I agree with them. Read Less
Sail Date March 2019
First of all sorry for the bad english :-) 3 years ago i got cruising on Oasis of the Seas and i was so well impressed that i decided to sail on another Oasis Class ship. We were 6 women (around 50 yo) from Rome, Italy. It was my ... Read More
First of all sorry for the bad english :-) 3 years ago i got cruising on Oasis of the Seas and i was so well impressed that i decided to sail on another Oasis Class ship. We were 6 women (around 50 yo) from Rome, Italy. It was my 4th cruise with RCI, and 1st for my friends. I could find some differences from Oasis of the seas, more kids on the Harmony maybe caused by the introduction of the Abyss and waterslides, so you couldn't find sometime a place where to be quiet except for the solarium area that is adult only but has not a pool. The many whirlpools were to much hot than on the other ship. The internet voom connection went lost many times and for more than 1 day it didn't work. I noticed there were less people working on the ship, difference underlined in the main dining room where was missing the excellent service i found on the Radiance and then Brilliance of the seas. We arrived at the terminal in Port Everglades from Miami around 11 am and in about a hour we were on the ship. They were well organized and all went quick. My friends were excited entering in the ship from the Promenade at deck 5, they didn't know exactly what to expect. And i was happy to look at their faces. The first day on the ship was more crowded than the others 'cause people had to organize and chose their loved place to stay. We had chosen traditional time at 8.00 pm in the American Icon grill to have always same service and the same table. The food at the main dining was good but not excellent, a few small in choices. The service was good but i think under exstimated for the many people having dinner. For breakfast we went to windjammer and solarium 'cause we wanted to have a seat in the adult pool and the closer place where to eat staying away a short time were these two. (you can't go away rounding on the ship leaving your pool seat reserved) I think that if your group is numerous the windjammer is the best place where to have lunch or breakfast because you can find many different choices. I also loved to go at Park cafè in the fascinating Central Park, so quiet and beautiful surrounded by many plants. We tried the different activity the Abyss, the rock climbing wall, the mini golf, the zipline and we had fun. The shows were great and we loved first of all the Aqua Fine Line, then the show in the studio B, Grease, Columbus.... We had 3 interior cabins and even if they are without window they are comfortable, with the needed space to stay. The cabin attendant also was great. About ports of call, we booked a couple of excursions with Royal on Labadee. The port was a big village well organized even if too much crowded for having lunch. When in Falmouth we reserved a private car with a guide, we went first to Blue Hole (we planned to go to the Dunn's Falls but too crowded) and it was a good choice, then the driver brought us to a market and finally in a public quiet beach to stay laying at the sun and having a swim. In Cozumel, that we liked really deeply, we had friends waiting with their cars and we went to Punta Sur, beautiful place, and then in a private beach. Cozumel has the best sea where to see and swim with fishes. At the end of all i can say that it has been a great cruising time on an amazing Royal ship, and we are already ready to book our next cruise on the same Oasis Class. Read Less
Sail Date March 2019
This ship was great, since we are now doing the suite life, the suite lounge and staff were great, from the time we got on till we got off. I would recommend this cruise to anyone. We had the dining plan so only ate once in the main ... Read More
This ship was great, since we are now doing the suite life, the suite lounge and staff were great, from the time we got on till we got off. I would recommend this cruise to anyone. We had the dining plan so only ate once in the main dinning room. The food was great at every venue. Found our new favorite restaurant was Wonderfand. The food was both fun and amazing. The wemsical and happy attitude of the staff was great. Even though we had a group of 5 thus having a odd number of people at the tabl. Food at the coastal kitchen was both well presented and tasted outstanding. Told the family that they had to try something different that they had not eaten before with every meal. While at Labadee we had a Cabana on barefoot beach, this was. One of the best days on the trip. Best no paperwork when disembarking. With luggage valet we were off the sip in less than 5 minutes. Read Less
Sail Date March 2019
Always heard from earlier cruisers that once you go cruising, you can't go back to your beloved "all-inclusive destinations" and now I know why. Only thing that I can't stress enough is always, always and always take ... Read More
Always heard from earlier cruisers that once you go cruising, you can't go back to your beloved "all-inclusive destinations" and now I know why. Only thing that I can't stress enough is always, always and always take a direct flight no matter the cost. Even though I had planned well,our connection was delayed 8 times ( not a typo ) before it really took off. Never again AA. Speciality restaurants may not be worth extra. Great work was accomplished by the cruise crew. Tired but always smiling and welcoming. Cabin size was not humongous but good enough to have 2 catch asleep after a long tiring / relaxing day. Different dining options made us gain weight. I only wish that port and shore excursions were little longer. Dun's river experience in Jamaica is just breathtaking and a MUST DO. We did all excursions on our own and don't regret saving quite a bit. Read Less
Sail Date March 2019
We planned this vacation around visiting family in Florida and were so excited to cruise with Royal Caribbean again after many years. The ship was large, fun and the staff was very professional. Since it had been many years since we ... Read More
We planned this vacation around visiting family in Florida and were so excited to cruise with Royal Caribbean again after many years. The ship was large, fun and the staff was very professional. Since it had been many years since we cruised with RCCL we didn't know what to expect. The food in the main dining room was better than we had read in cruise critic reviews. We enjoyed Chopped Grill and the lunch salads/sandwiches at Park cafe for lunch. We are adults (60) and tried the Abyss slide, zip line, flow rider and enjoyed the entertainment. wish there were more adult activities like a cooking class, ship kitchen tour, book discussion (tell passengers title selected for each month, retirement skills Our biggest complaints were the ship staff DID NOT make people wash nor purell before entering the dining rooms and at the eating establishments (despite all the signage and videos). We were fastidious about cleanliness and abstained from buffets but on the second formal night (after my husband ate the lobster dinner) he and I both felt very sick. We were up sick all night and we had to go to the medical compound on deck 2, which was 2 hours backlogged with other sick patients. While I was feeling a bit better by the time we got to see a doctor (3 hours) my husband required intravenous fluids and meds, requiring quarantine status of our cabin. neither of us could eat much and we missed the Labadee port, as that was our quarantine day. That night when we went into the main dining room purell use was mandatory (thank goodness) as the virus was spreading quickly. RCCL offered us a credit only for my husband for one day, which we feel was insufficient and our cruise was negatively impacted as we could not eat nor drink much. our other issue was the "nickel and diming" through the cruise. We felt the cruise was a sales event at every turn. I would prefer to pay more and not have to be constantly up-sold. also, often we could not participate in nightly activities as the venue choice was too small and so many people were turned away, i.e. Karaoke (held in ON Air) no seats and dangerously crowded. BINGO - i tried twice and could not participate as again it was held in ON AIR and no seats or even standing room. Why not use overall, we enjoyed the ship Read Less
Sail Date March 2019
After experiencing the Diamond Club on Allure of the Seas, high above and looking out over the beautiful ship and the ocean, the Diamond Club in a closet atmosphere (deck 4) on Harmony of the Seas was very disappointing. Poor atmosphere ... Read More
After experiencing the Diamond Club on Allure of the Seas, high above and looking out over the beautiful ship and the ocean, the Diamond Club in a closet atmosphere (deck 4) on Harmony of the Seas was very disappointing. Poor atmosphere and same set up on Symphony of the Seas. They do virtual balconies so they should at least do the virtual views in the enclosed Diamond Clubs. Everything else on the ship was perfect. The food, service, cleanliness, entertainment, activities were all excellent. The show "Columbus" was wonderful. I saw it twice. The ice and aqua shows are great. If you don't have a reservation, they still could usually get you seats by waiting 10 minutes before showtime. The entertainment (music & dancing) and parades in the Promenade are big fun! The Cruise Director, Ricky, was amazing. He is so talented! We were so impressed with his Caribbean dancing! Read Less
Sail Date March 2019
I have never gone on a ship this big and in fact when the Freedom of the Seas first came out I sailed on it and did not like it as I thought it was too big. That being said, I absolutely LOVED Harmony of the Seas. While it may hold 6,000 ... Read More
I have never gone on a ship this big and in fact when the Freedom of the Seas first came out I sailed on it and did not like it as I thought it was too big. That being said, I absolutely LOVED Harmony of the Seas. While it may hold 6,000 plus guests it did not feel crowded at all! The pool area was usually busy in the day but the Solarium for adults only was always quiet and uncrowded. The shows were fantastic, especially the water diving show and the ice show. I did not do any specialty dining but the Park Café for lunch and the Solarium Bistro for Breakfast has great selections and good tasting foods. The Boardwalk Hot Dog area had the best hot dogs and it tasted just like I was at he boardwalk! We had great service from our waiter Mohamed and Assistant Waiter Chondra. Both were very attentive to our needs and made sure everything was perfect for us. Overall, their seems to be less choice in meals from the menu now than in previous cruises and some meals were repeated during the week. I guess if you really liked that meal you could have it twice. The first night though I had a hard time as none of the items appealed to me so I went out of my box and tried the baked polenta with Feta Cheese. It was delicious!!! If I could make any changes to the ship it would be to have a little more variety and selection for dinners every day, We did the Eastern Caribbean with stops in St. Maarten, San Juan and Labadee. San Juan was a very short stop from 9 am until about 2 pm. We did not do excursions as we have been at these stops before so we just walked around on our own at all three. We had a Balcony room on the 9th floor in the middle of the ship so it was easy to get from one end to the other depending on where we had to go. Embarkation and debarkation were very smooth. We were on the ship in less than 20 minutes of getting into the check in area. Leaving the ship took a little longer as they only had a few Customs officers working that everyone had to go through but finding our luggage was very easy. Overall, I would go on Harmony of the Seas again in a heart beat! I loved the ship and the crew. Now if they could just add some more variety to the dinner menu in the Main Dining room. Read Less
Sail Date March 2019
I traveled with my wife March 1st. . We had an amazing time. Got to and on the boat with absolutely no issues. T he boat was full and loaded families with kids. Later I was told it was still spring break not aware of that ... Read More
I traveled with my wife March 1st. . We had an amazing time. Got to and on the boat with absolutely no issues. T he boat was full and loaded families with kids. Later I was told it was still spring break not aware of that it booking time but it Didn’t matter we were able to escape to the solarium where we spent our days, The reality is though the the pool area was overrun with children. This is kind of a vibe killer but again, the Solarium saved the day. We love the boat and the layout. We were never bored and always kept busy We both work out and use the track and gym and both were phenomenal. The food is cruise food. Remember you’re going on a moderately priced cruise not the queen Elizabeth. If you understand this and look for good food options you will be more then satisfied. The windjammer is a bid crowded at most times try the solarium bistro or some other options for lunch. We always have a balcony this time we just got a large window it was more than fine for us and we saved a lot of money. The evening entertainment and shows ware spectacular I work on Broadway in New York City they were comparable to shows seen there- some even better. Saint Martin, Labadie, and San Juan Nice island stops we didn’t need to do excursions and had a great time anyway. We did a self disembarkation took our luggage off of the boat ourselves And we’re at the airport in minutes. Personally I'd only go on this cruise again if we had kids coming along but that does not mean without them you could not have a ball. BTW the casino is awesome, albeit there is a smokey smell. All of the service was great !!!!! Enjoy. Read Less
Sail Date March 2019
My mom and I went on this cruise because we wanted to try out one of the big ships, and we have to say we loved it! The way the ship is broken into neighborhoods it never felt crowded. Overall fun vacation! Embarkation and debarkation: ... Read More
My mom and I went on this cruise because we wanted to try out one of the big ships, and we have to say we loved it! The way the ship is broken into neighborhoods it never felt crowded. Overall fun vacation! Embarkation and debarkation: Very smooth. We're used to other cruise lines guiding you to certain locations upon getting on the ship, but it was a free for all, figure it out yourself situation. Our room steward had to track my bag down for me around 8PM which made me very nervous, but he found it. My mom paid extra to have the cruise line check the bag into the airport for her which was very convenient at the end of the cruise. Dining: I've never been so disappointed in a main dining room on a ship before. Food was awful and the menu was so repetitive. At dinner, only about 2 or 3 appetizers and entrees changed each day. You shouldn't have to pay extra to get good food on a cruise, but on this ship it seems you have to. We actually joked that we had never eaten in the buffet as much as we did on this cruise, but the food was better in the buffet then the MDR. I'm gluten free and my waiter did not hand me the menu before each night. I also could not get the roast beef sandwich made gluten free in the Park Cafe. No gluten free muffins or pastries for breakfast. However, Chops Grille was very good for lunch, though I did get an upset stomach after. And Johnny Rockets made me a gluten free burger, fries, and shake. The best service we had at any restaurant was at Johnny Rockets and it was one of my favorite meals. Entertainment and Activities: There is literally always something to do on this ship. Grease was good and Columbus the musical was hilarious. Water show and ice skating shows were good but had no idea what was going on in either. I went on the Abyss slide the first day because there was no line; definitely try it. All 3 waterslides were fun too although lines could get long. The adult area on the pool deck was nice but not a lot of shade was to be found some days. Other activities like mini gulf, trivia (we won three times), zipline and the game shows were lots of fun. Didn't try out the spa or gym. Service: Our room steward was amazing! He always took time to talk with us and ask us how our day was going. Ports: At St. Maarten we did a beach day shore excursion which included lunch. Well run and beautiful beach. In Labadee we rented a beach cabana and it was well worth the money. Great BBQ too! San Juan was a rainforest excursion with a swim in a river! Read Less
Sail Date March 2019
I have cruised many times on many different lines and was skeptical of taking this large ship with so many people. My grandsons ages 11 and 6 have a spring break from their school so we try to schedule different family trips. I thought ... Read More
I have cruised many times on many different lines and was skeptical of taking this large ship with so many people. My grandsons ages 11 and 6 have a spring break from their school so we try to schedule different family trips. I thought what a fun vacation for the boys and they would be fascinated with the size of this ship. They thought the Disney Fantasy was big but nothing compared to Harmony. I was so pleasantly pleased of our experience on this ship. From embarkation, cleanliness of the areas, the wonderful staff, and the cabins, we were impressed. I would say the first full day the areas were busy but as the week went on you could find areas that were quiet and wondering out loud where everyone was. We had My Time dining which worked out well but we also tried the specialty restaurants for either lunch or dinner. All were excellent. May I also compliment all the serving staff as well who were professional and so kind to my grandsons. Food was very good and I found the portions more than adequate. We did attend the water show which was good and the production of Grease, which I thought ran a little too long but certainly ok. My grandsons did the Flowrider which they enjoyed and the waterslides also. We had a Crown Loft Suite which was fantastic. The perks for Grand Suites and above were worth every penney. Having the concierge service, separate lounge and restaurant were so enjoyed. Also express disembarkation was fantastic. All in all a wonderful experience and we have booked this boat again for 2020. Read Less
Sail Date March 2019
Hi everyone: I have previously reviewed my cruises on Silverseas, Crystal, Oceania, Regent and Seabourne. This time, we figured “OK, so we won’t eat steak and lobster every night, let’s save some money and try Royal Caribbean.” ... Read More
Hi everyone: I have previously reviewed my cruises on Silverseas, Crystal, Oceania, Regent and Seabourne. This time, we figured “OK, so we won’t eat steak and lobster every night, let’s save some money and try Royal Caribbean.” We were pleasantly surprised. As my title suggests, despite the fact that the ship was full to capacity—well over 6500 people, you would never know it. The ship is so large that you never get the feeling that it is too crowded. Don’t get me wrong: it is crowded, but not in a negative way. And, they did serve lobster tail on one night and sushi grade tuna steaks on another. I usually concentrate on the food on my reviews, so let’s start there. Breakfast is nearly identical to the much more expensive cruise lines. The only differences I noticed were no fresh juices and no pure maple syrup. The Harmony even had fresh salmon, but it was definitely of a lower quality than in the high end ships. Other than those items, the choices for breakfast were identical to Oceania, etc. Lunches were superb as well. True, there were no large shrimp, tuna steaks and lamb chops as can be found on the high end lines, but that aside, the lunch options were not that different. Plentiful salads, pizzas, and enough entrees—chicken, pork, seafood and beef—that you were sure to find one to your liking. Desserts were definitely cheaper than on the pricier cruises but I always found at least one I liked. And the cookies were identical to those on Regent and Oceania. Dinner is where the differences begin to show: while I was always able to find a delicious option, the expensive entrees such as tuna steaks, lobster tails, lamb chops, filet mignon and fresh salmon were not available every night as they are on the more expensive lines. The side dishes were much more limited as well. We seemed to get whatever vegetable and potato the chef felt like serving. There was always a fish of the day. Desserts were good but limited. There was no “tea time”; a highlight in Oceania and Regent. At the bottom of the dinner menu every night there were steak and lobster options for about $30 extra. You could order these every night and still end up paying a fraction of what a high end cruise would cost. The Harmony is a kids friendly ship and there were tons of families with younger kids. The clientele was definitely predominantly “middle America”, FYI. All in all, a good experience. Like Norwegian and other similarly priced cruise lines, RC does charge for everything. This is in contrast to some high end cruises where everything is included. I imagine that the average cruiser had a bill well in excess of $1000 for alcohol, excursions, specialty restaurants, etc. I don’t drink, only went on one excursion and my extras were 350. (The super fast internet was about 170 of that. Yes, you can even stream videos.) My daughter only drank and went on one excursion and her bill was close to 450. You can see that we “hardly spent” and it totaled almost 800$! You can also get a slightly cheaper super fast internet without the streaming option. Our cabin was spacious. Plenty of storage space. Amazing water pressure in the shower. I guess that is what the newer ships give you. Staff was every bit as polite and courteous as on the expensive ships. Large well equipped gym. There is a charge for the sauna and steam room. Surprisingly no spin classes or bikes. Read Less
Sail Date March 2019
I booked this trip about six months ahead and we were super exited. I managed to book all our shows before we left and also booked our excursions ahead. We received an email a few days before we were due to sail explaining they are ... Read More
I booked this trip about six months ahead and we were super exited. I managed to book all our shows before we left and also booked our excursions ahead. We received an email a few days before we were due to sail explaining they are completing a deep clean and asked us not to arrive until 12. This was disappointing but we honoured this only to realise lots of people were onboard from 10:30am. Embarkation: We arrived about 12.30 and we were on the ship within about 20 minutes. After going through the scanners and having our picture taken (despite adding a photo ahead of arriving). The process was fairly smooth although I found they did not give us much information. For example, you need to go to your stateroom to collect your sea pass cards, you'll need these if you have a drinks package. The room also had our WiFi password. We were able to gain access to our stateroom straight away. Cabin: We stayed in 10510. The cabin was right at the front so had a large window overlooking the helipad. The room was so large compared to my inside cabin on Allure. I'm sure you've read the reviews on what the cabins have but for me our cabin location was great. Fairly close to the stairs, it was the end of the ship with the gym, theatre and Solarium. The MDR is the opposite end of the ship so we had a nice stroll along the Promenade grabbing a drink ahead of dinner. Our Stateroom Attendant was amazing! He's name was Raymond from Grenada and was the kindest man we've ever met. MDR: We dined in the MDR most evening and this is where some of the issues were. We had My Time dining and each time we went regardless of the time, we had to wait for a table often in excess of half an hour. When we finally had a table, often it was rushed as we had a show to get to. On three occasions, we were escorted to the table to find out it hadn't been cleared from the last guest. By the third time, I was very annoyed and had to voice this. We were offered to eat from the specialist options and whilst it was a nice gesture, I would have preferred to just have good service. The food quality varied greatly. Twice we ordered dishes with goats cheese in it and it was barely anything there. I had the tuna steak and this was very poor. Whilst I was offered another option, we didn't have time as we had a show. The desserts were great. I loved the carrot cake and the chocolate cake. Windjammer: I loathe the buffet. It is always so busy and so many kids touching everything or sneezing all over the food. They have installed sinks first so you do have to wash your hands but often when parents have kids, they just walk through. We only came here for breakfast twice but both times it was busy and we had to wait a while for a table. Solarium Bistro: We came here for breakfast and lunch a few times. healthy options, less children and ample seating. The food was very nice, especially the desserts. If you want an alcoholic drink, you need to bring a drink in but they offer the usual free drinks. Sorrento's: Excellent pizza. We had a slice late one night and it was great (well what I can remember!). Park café: Nice spot for a quick breakfast. I thought they did the specialised coffee as per Allure but sadly not. Café promenade: The service here was terrible. Every server was so rude however it was one of the few places which did the specialist coffees. Vitality café: This was perfect for a pre-workout shake and a post work-out coffee. The line was often long but it was worth it. All the places we went for drinks was brilliant. So many good cocktails. The Bionic Bar was fun to watch and I loved going on the Rising Tide bar late at night. Vintages in central park was always quiet so if you wanted a nice romantic spot, this would be a good option. Grease: This show was amazing! We watched it on the first night and the casting was fab. Sadly the sound kept going quiet but it was still a good show. Comedy show: This was also very good, not as funny as on Allure but still a good show. Vocative: This show was brilliant - such talented singers. The Fine Line: This was incredibly disappointing. We got there early and had a reservation but there was no where to sit so we ended up sitting by the climbing wall. The acrobatics were also quite disappointing. I thought here would be more dives, perhaps there were but we left about half way through. Don't sit in the front three rows unless you want to get wet. We had also reservations for Columbus and the ice show but we didn't make these. It's difficult to see everything, some evenings we just wanted a slow dinner and a drink. There are so many activities onboard. We tried the Flow rider twice and found most of the staff very unhelpful with offering advice, there was only one man who was so good with directing people (wish I got his name sorry). We did the climbing wall, there's no need to sign a waiver now so just take socks and they provide the climbing shoes. The gym was excellent. Plenty of equipment and lots of people who clearly never go to the gym but at least try on holiday. My boyfriend is a Physiotherapist so he kept pointing out how bad the moves were. He did go to the aid of one gentleman who fell off the bench by putting the wrong weight on. The pools were always very busy and you see the usual people leaving towels all day and not using them. This is very disappointing and I think the staff should remove towels after 30 minutes. Even when we went to lunch, we would take our towels up so others could use the beds. There was an issue with my pre provided credit card information not being transferred over to our booking so I had to take time out of our holiday to go sort this. The lines were always crazy long at Guest Services so this was really poor. We had three port days and below is what we did. Labadee: I started the morning with beach yoga - this was a joke. I do yoga at home and it as not yoga at all. The app did not say there was a charge for this however I was charged $14. I left before the 'class' ended as it was that bad. They said it would be 8:00-8:30 however the gangway didn't even open until 8:30 so we were not starting the class until 8:50am. I had to change our zip line time because of this delay. The zipline was great fun. We were the first to go so it was good being able to do our ride then head off. Lunch on the island was ample. The meat and salad was good but I was so shocked at how high people pile their plates then throw away. There are people on the island starving and sadly there are far too many greedy guests throwing food away. The beaches are very rocky so take water shoes. We loved the floating bar in the sea. This had a great view over the zip line. We did venture into the village to do some shopping. I first bought some magnets from the main building then we walked through the village. It was very crazy with lots of people asking you to view their goods. I expected this and I would simply so no thanks and walk on if I wasn't interested. My boyfriend is very friendly so often he got stuck talking to the shop owners whilst I tried to get him along. Jamaica: We booked a private tour with Jamaica Phil (google him he was great!). he picked us up from the independent sellers section which is in the car park (just walk through). He then drove us and another two girls from the cruise to Ocho Rivers to the Blue Hole. This was a great trip and involved walking through streams and jumping from platforms. The highest was 20ft (I didn't do this) but I did the 15ft and loved it. There were also so great photo opportunities. Cozumel: We booked to go to Xcaret. This involved taking a tender boat to the mainland which took 40 minutes then a 20 minute bus ride. We were in the park by 10:30am and was collected to leave at 3:45pm. This allowed enough time to swim the underground rivers, stop for lunch and snorkel with sea turtles. There was lots of wonderful things to do such as the butterfly house and aviary. Disembarkation: We were informed if we wanted to walk our own luggage off the ship then we needed to leave by 7:30am so we opted for them to collected our luggage the night before. Sadly lots of people didn't follow this rule and they were taking their luggage off so the elevators were more full with luggage than people. Everything shuts down on the last day. We indented to go to the gym but this was closed so we went for a jog however this was partially closed to allow people off the ship. We had a last breakfast at Windjammer as it was the only place open until 8:30am but of course this was manic so sadly it wasn't a relaxing finish to the follow. The customs line was very long (as expected I guess) but we were off the ship within 30-40 minutes. Overall, we did have a great cruise but sadly the poor service and some meals has made me consider trying another cruise liner. Read Less
Sail Date February 2019
Harmony of the Seas Ratings
Category Editor Member
Cabins 4.5 4.6
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Enrichment 2.5 3.9
Service 3.0 4.3
Value For Money 4.0 3.9

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