Excitedly boarded Celebrity Equinox today. We booked Concierge level room with the Indulge upgrade package. We have been sailing ?rc the last three cruises this past year, but the last two had numerous issues.
First issue was our room key did not state that we had the “Indulge” drink package. So, when we went to order drinks, the server couldn’t take our order without charging our room. We also ...
So disappointing. . They had to change our room 4 times because of diesel fuel smell in our room ,so many other guests complained slso. Ac is not working so far for two days .most parts of ship is real hot. We selected anytime dinner znd they changed without notifying us. Apparently they overbooked and had to change dining. No communication at all. We were at dinner last night. We were first ...
It's probably been about 20 years since I've taken a Princess Cruise, so I had a lot to review on this cruise. The first thing is that all Princess Cruises Ships now use the Medallion instead of a cabin key card and that process works well. As soon as you get close to your door, you can hear it unlock and it allows you easy entry. The Medallion Class app that is downloaded on your cell phone is a ...
This is our 10th cruise with Princess and for sure is the last one!
The food quality and the variety is very very poor. The service also very poor.
Much of the entertainment was like a High School talent show.
Getting into the port, embarkation was excellent!
Once on the ship everything was smooth.
at dinner, it took 1 hour to get the dinner we ordered in the Palm Dining Room. ...
This was only my second cruise and I don't really have much to compare, but I loved every minute of it. The room was clean and the staff was extremely helpful. My son (9 yrs old) loved the youth program. He was there almost every minute that we spent onboard. The activities were plentiful (almost overwhelming) and the little personal touches made a difference. I celebrated my anniversary and ...
Rooms need to be updated. Not enough electrical plugs. Only one at desk and couldn’t run Cpap machine without VERY long extension cord (which they did bring one to my room) but then couldn’t charge phones at desk.
Room Staff were really nice, always very helpful and kind.
Overal cruise was Mostly good but Wi-Fi was horrible. Over promised and WAY underdelivered. NEVER WORKED. Couldn’t ...
So this was our second voyage on Caribbean Princess. The first was right before it was refurbished (2017 or 2018, can't recall exactly). That experience was ok, but disappointing only in it was an unexpected step down from the Regal and Royal Princess ships that we had previously loved.
Now, we are Platinum with Princess Captains Circle, and we had a free week coming in June. So we decided ...
Just returned! Had a wonderful time. We always do, no matter what but….
The bad: Planks is never open, showtime at Good Spirits didn’t happen, Chefs Table has been discontinued, the Elite happy hour Hors-d'œuvres have been cut back on, formal night Elite canapés have been changed to chocolates only and you have to ask for them. Many of the elevators were out of service which is never a good ...
Currently on this cruise and cannot emphasise enough how disappointed I am.
Firstly, I have been on 12 cruises and never felt the need to write a poor review but my view of this ship is that it needs sinking!
The crew however are lovely, they always are on cruises and my complaint is never a personal one towards the staff/crew.
The ship is ridiculously run down and you notice it ...
Awful experience with MedallionClass App.
Ruined the whole trip for me. Spent hours trying to upload information needed prior to cruise. App did not work and found out later that most others had the same experience.
Also had problems with App while on board. Many times it would not work at all.
Line at Guest Services and Excursions desk was outrageous throughout cruise due mostly ...