1. Home
  2. Cruise Destinations
  3. Eastern Caribbean Cruises
  4. Eastern Caribbean Cruise Reviews

10,209 Fort Lauderdale (Port Everglades) to Caribbean - Eastern Cruise Reviews

My wife and I have been cruising for over 20 years, mostly with Royal Carribean (Diamond plus member), but also have cruised with Norwegian, Disney and Carnival. We've been on the Allure of the Seas twice now and can say without any ... Read More
My wife and I have been cruising for over 20 years, mostly with Royal Carribean (Diamond plus member), but also have cruised with Norwegian, Disney and Carnival. We've been on the Allure of the Seas twice now and can say without any doubt we will not book another cruise on this ship. I will say before I get into the reason for our dissatisfaction with the ship that like with any place there were some excellent staff experiences, but unfortunately there were many negative experiences as well. Service at Royal Carribean has steadily declined the past few years and it's my personnel opinion that's due to the fact crew members get their tip regardless of their job performance. I do understand the need to mandate tips, but i'll never understand why as the customer you can't give the tips to those that earn it (Royal justifies their practice by telling you you can give extra to those you'd like to) to me that's not the point. Below is a list of complaints: Getting on the ship was a total cluster. We arrived at the port at 10:20 and didn't get on board until 11:35. We were supposed to get priority boarding, but were told that that group was already on board and could't stop the lines. There's a "sun" deck on floor 14, but there are no chairs? Weather was great all week for the most part. This was cruise number 21 for us and cabin porter service was by far the worst we've ever had. Normally the porter finds out what your habits/schedule are (when you leave your room and when you usually come back) not on this ship. Our room never got done on several occasions (each time we were out of the room better than 4 hours). We also received other passengers paperwork and never got ours several times. From day one and throughout the week of the cruise we never received our typical Diamond perks or paperwork We called the desk a couple of times, but that was futile so I'm guessing someone else enjoyed our perks. One night we pulled out the extra blanket that was stored under our bed folded in a plastic bag and it was disgusting. Large stains all over it. TV channel offerings are horrible. Slamming doors is a norm on a cruise ships , but hearing carts slamming so hard that walls shake at 1, 2, 3, am in the morning is not. We did't get much sleep on this cruise. Food quality has gone way down hill at Royal the last couple of years, and this Ship kept up with that trend and then some. One of the big reasons you go on a cruise is to eat, right? There was plenty of food at the Windjammer, but quality was pretty bad. The food was overcooked (by a lot) and in many cases items like spaghetti was clumped together dried out and hard. There's more, but I'll stop here and just say, my wife and I are retiring this year and won't let these experiences with Royal Carribean change the fact we plan on cruising a lot during retirement just not with Royal Carribean. We plan to give Norwegian cruises a try again. Read Less
Sail Date September 2019
My sister cruised aboard the Carnival Magic from September 22-28. As this was our first cruise we were excited; however, Carnival stamped out that excitement real quick! Carnival does a real good job of letting passengers know their money, ... Read More
My sister cruised aboard the Carnival Magic from September 22-28. As this was our first cruise we were excited; however, Carnival stamped out that excitement real quick! Carnival does a real good job of letting passengers know their money, not their experience, is what matters most. If we could get our money back we would! CONS 1.A lack of decent water. The water available for free from the drink fountains and restaurants tasted horrible, like old ocean water (not exaggerating). It was UNdrinkable. In order to get drinkable water you had to purchase it. From room service it was $4.40 for a large bottle (what we can get for a $1-$1.25 here!). 16oz bottles were 1.25 IF purchased from the ship coffee shop. 2.They sold everything they knew people would need or want (going ashore? Here’s some cold water for a price! Want something hot from room service? Here are a half-handful for a price, got a headache? Here’s some aspirine for a price etc…) 3.They push alcohol like IT is water. There were workers walking around constantly asking if we wanted these alcoholic beverages. We constantly told them no. Couldn’t eat in peace for them. At one point my sister told one who wouldn’t take no for an answer not to come around asking us again. It truly felt like the workers were pressured to sell these drinks; the look of disappointment, or sheer annoyance on their faces when you wouldn’t take the bait was truly off-putting. {The same can be said for the spa workers; it got so annoying having them shove flyers at us for their over-priced services. And the attitude of some of them was not quite the turn off. I believe they are also pressured to make sales, and that is sad.} 4.Every fountain had bad lemonade; that is all they had to drink with lunch or dinner. It was not fresh made so it was very strong and artificial tasting; not good at all. Only In the mornings could you get orange juice cocktail or a Guava juice drink (this was actually the best juice offered). If you wanted a soda you had to be ready to fork over $3 bucks a can (that’s right, 12 ounce cans). I’ve included a picture of the toddler cups – the ONLY cups they had for the fountain drink. 5.Mediocre food: The Lido buffet was nothing at all to write home about, and the lines were so long that by the time you got your food and sat down it was cold. Also, I am allergic to seafood and the way they had the food organized at the buffet I often could not eat it due to saucy seafood being passed over the non-seafood items, or possible utensil mixing because everything was so close. The best places were Guy’s Burger Joint and the Deli. Guy’s Pig and Anchor Bar was ok to (this and the burger joint were closed at 6 or 2:30 respectively). The Ship Dining rooms (Southern Lights and Northern Lights Restaurants) were okay. Service was quite slow so, again, lukewarm to cold food. The restaurants did not handle the crowds well at all. The waiters, though nice, were overwhelmed and provided service that failed to impress. And at these restaurants, though free, were the same bad water and bad lemonade – unless you wanted to pay for soda or alcoholic beverages. The food was so disappointing that we opted out of our planned steak house dinner; we weren't impressed enough to take a chance paying $38 each just to be disatisfied. 6.Ship not clean: A. The ship carried an odor, especially in the hallways where the staterooms were. Oftentimes it smelled like sewage. If you have never smelled that before, take my word for it- it stinks! The smell really caused some of us to wonder what was going on with the workings of the ship. B. The carpets need serious cleaning. We kept socks on our feet when in our room, but we were shocked at how dirty the bottoms of our socks got and so quickly! I forgot to take a picture of them, but they were just shameful! I saw some people walking around with barefeet...not a good idea. C. The windows were filthy. You couldn’t really take good pictures from the windows because they were in such need of scrubbing (see pics). This was not 1 trips worth of grime; it has clearly been a while since they washed those windows. 7.Old Bedding: Carnival obviously tries to keep bedding until forced to replace. Our sheets were old and had pill-balls on them (see pic). 8.Rude, disorganized, unclean room service: The room service order takers were rude. There was a charge to order hot foods from room service. You could only get cold sandwiches for free from room service until 10pm. After that everything cost you. Cleanliness was questionable. They replaced our ice one evening, and I am so glad we didn’t use it. The container was mildewed (see pics)!!! We didn’t see it till the next morning after ice had melted. We could not eat/drink as comfortably after this. 9.A hassle filled vacation: getting off the ship at Half Moon Cay,the first stop, was so disorganized. Extremely long line waiting for a “ticket” (which they ran out of) to get off the ship. The whole set up made no sense whatsoever. The first stop at Half Moon Cay left a lot to be desired; there wasn’t much to see or do, but of course there was plenty of alcohol to buy! 10.The Medical Facility was hardly, if ever, open. My sister needed some help and was directed there. They were closed. They were closed the next morning/day etc. We never saw them open! She ended up just getting Tylenol from Room service, for which they charged her $1 per pill. 11.The rooms do not fully match the description/images on their website. The pictures are taken deceptively. They are not as roomy as they appear for “suites.” The beds are smaller than twin size. 12. The cigarette smoke practically permeated all of deck 5. The most comfortable seating on the outside decks were in smoking sections. So if you don't smoke or cannot take the smoke due to say, asthma for example, it could be a little difficult finding a perfectly comfortable spot to sit. 13. The serenity area of Deck 15 was just okay. The elevator was not always on, meaning a pretty good walk up from deck 10 (If I remember right). It is also next to the water slide area, only separated by a little divider. So if you are sitting outside in the serenity area of deck 15 then it is not always that serene, as you can hear the water, yells, and laughter from "water park guests" a few short feet away. PROS Our steward was nice and kind to us. The majority of the ship’s staff was nice. I had a good cheesecake from the coffee shop, and the price wasn’t too shabby. The coffee shop also had almond milk or soy milk for those who are allergic to dairy; that option, to my knowledge, was not available elsewhere aboard ship. The positives of the trip really had nothing to do with Carnival. The scenery was the best thing of the trip, that and watching the water. The stops had beautiful scenery, and Amber Cove was the best port of the 3 stops we made. **I cannot and do not recommend anyone cruise with Carnival. My sister doesn’t even want to take another cruise (period!) after this experience with Carnival. Many of our fellow travelers said it was the worst cruise they had ever been on. They kept singing the praises of Norwegian. So if I ever cruise again it will be with Norwegian, but never ever again will I go anywhere on any Carnival ship! They should be ashamed of themselves! Read Less
Sail Date September 2019
I read all the review that I could find about the Carnival Magic, some of them worst than others. That being said, I went on this vacation with an open mind and low bar. Let me tell you that was the best thing I could have done and I was ... Read More
I read all the review that I could find about the Carnival Magic, some of them worst than others. That being said, I went on this vacation with an open mind and low bar. Let me tell you that was the best thing I could have done and I was not disappointed. My friends and I arrived in Ft. Lauderdale the day before we embarked and stayed at a Hampton Inn which had free airport shuttle and $10 per person transport to the cruise terminal. The hotel was so/so and I would not stay there again. We ended up taking an Uber, which from the hotel to the cruise terminal was less than $20 for an UberXL. From the time of being dropped off by our Uber to getting on the ship, only took 12 minutes. Way to go Port Everglades! Our cabin was amazing. We booked a cove balcony as I've been in one before and I would certainly do it again. People mentioned in some reviews about a sewage smell and we only experienced it in the hallway between rooms 2298-2280 for less than 24 hours, I believe on the third day. It was strange because once you got to our room which was 3 doors down, the hallway smelled fine. Nothing was ever noticeable in our room. Ilham, our room steward, meet us on the first day and asked when we wanted turn down service. Ilham and his assistant were on top of their game. Every time I would walk by them in the hall they would great me and ask me how my day is going. We brought soda onboard and left the extras for them because they were that wonderful. The food on the ship was amazing and I would highly suggest going to the dining room every night to eat. I went with a couple of friends and each night they ordered two entrees because they couldn't decide what to eat. Our waiter, Marvin, and bus boy, Luis, where down to earth and I could not have asked for better wait staff. Guy's Burger are wonderful and I could have had those for every meal. The buffet was so-so, typical buffet food and at one point I went to the Mongolian place and it took 30 minutes of waiting in line to get my food. Pizzeria was never a disappointment and I suggest #4 which is the Formaggio. Simon London, our cruise director, was EVERYWHERE. He is hilarious and all the shows he hosted had a huge crowd. I highly, highly recommend the Love and Marriage show. We sat toward the front and we were crying because we were laughing so hard. Simon was certainly kept on his toes with some of those answers. I also recommend going to the decade trivia in the atrium. It's not really trivia as much as it's a huge sing-a-long and the CD bringing out guests from the audience to participate. In some of the reviews, I was reading the was no Quest scavenger hunt, but on our ship there was. Unfortunately, we were not able to attend because it was extremely late at night (I believe 2330) and we had to be up early the next day to be one of the first off the ship for our excursion. Our piano bar player, Scott, was another fantastic entertainer. The first night we stumbled upon the piano bar by accident and every night thereafter, we spent there because it was that much fun. The Fun Squad on our ship worked really well together and with our Cruise Director. For some of the events they were scripted, but you could tell they were going off script because they would be laughing on stage. Our favorite port was Half Moon Cay. People say there is not good snorkeling there, but that a bunch of crap. They obviously did not try hard enough. If you walk all the way to the end of the beach (its a pretty far walk), there is fantastic coral with huge fish. I would only recommend this if you're a strong swimmer though, the current can be a little strong. The downside of this port is it's a tender port. I had to wait in line for about 35-45 minutes to get a number for the tender. Perks of waiting though, is you are one of the first people off the ship and it feels like you have the beach to yourself, especially if you keep walking away from the crowds. Hopefully Carnival will start building a pier for Half Moon Cay. I did not like Grand Turk at all. So much so, I would not go on another cruise to that port. We had an excursion there, but it was cancelled because not enough people signed up for it. We ended up making our way down to Jack's Shack. That place was nice, but the drinks were overpriced. If you go here, may sure you bring your water shoes with you because the beaches are rocky and full of sea weed. Amber Cove was beautiful. My friends kept singing the theme song to Jurassic Park. We booked a tour through Iguana Mama for the Damajagua Falls. I would HIGHLY recommend the company for an excursion. We were only able to do 7 of the 27 falls because of drought in the area, but they gave us a reimbursement and told us up front about the situation. We did not spend much time in port itself, but there are many shops. If you've made it this far, thank you. Overall, I would recommend this ship and would sail her again. If you go in not expecting a whole lot, you will have a wonderful time. There are many activities on board and you need to try each of them out. If you don't like it, simply leave, there are other activities. The Carnival Magic will not let you down. Read Less
Sail Date September 2019
Port of call to Grand Turk. Many activities, bars and restaurants on ship. Cost was good. Drinks were awesome! Good pizza and Guys burgers. Buffet was not great and lines very long. We ate in main dining room most dinners. The smell ... Read More
Port of call to Grand Turk. Many activities, bars and restaurants on ship. Cost was good. Drinks were awesome! Good pizza and Guys burgers. Buffet was not great and lines very long. We ate in main dining room most dinners. The smell was bad at times and in certain spots one time it was horrible and I almost threw up on deck 4 passing through. Our room air conditioning worked good and room didn't smell. Loved Half Moon Cay beach as it was nicest beach I have been to beside Bermuda, so blue and soft sand like powder. Very relaxing. Amber Cove pool and Port was very nice. Grand Turk was a nice Island to ride around on golf cart butnwqs surprised at how rocky the beach was in the water hard to walk in water and had to be careful. The ship was a nice size and the cruise Director Simon was the best of any cruise I've been on. Other cruise lines we never even saw cruise director. Simon was in the middle of it all having a gtrat time along with us. Lovely Jubly!!!! Read Less
Sail Date September 2019
This was our very first cruise. Didn’t no exactly what to expect and was nervous at first. Everything turned out beyond what I could have asked for. The ship is huge with 2 pools (wished they were a little bigger) but both very nice. The ... Read More
This was our very first cruise. Didn’t no exactly what to expect and was nervous at first. Everything turned out beyond what I could have asked for. The ship is huge with 2 pools (wished they were a little bigger) but both very nice. The service was great. The dinning room was definitely my families favorite with our 3 favorite servers that we continued to request the entire cruise (Gede Arnawa, Ketut wiranan, and Nant) Arnawa was our favorite!! Very outgoing and went beyond what we could have asked for. Always making us laugh and all around a fun guy!! Danced with him at dinner a few times too haha. He was a highlight on our cruise. Some of our favorite places to eat lunch were guys burgers (so yummy) and pig and anchor (boyfriend loved this and I did too) Our favorite bartender was Keke she was amazing! She knew how the make the best bloody Mary’s and very friendly! The cheers drink package was definitely worth every penny. Drinks are about 10$ so we took full advantage of the drink package!! The entertainment was great! The comedy quest show was hilarious! One of our favorites. Simon was our cruise director and he went above and beyond with entertaining everyone. He had a white night party, and 80s party both which were very enjoyable. The last day he did a balloon drop! Was soo cool! The ports that we visited where half moon cay (water crystal clear, my favorite) Turks and cacios, and amber cove. 3 absolutely beautiful ports. In half moon was a perfect beach day and visiting the pirate ship bar! Turks and Caicos we rented a golf cart and rode around the island. Got to visit margaritavillie jacks shack, and more! Amber cove we did zip lining shore excursion. Loved the excursion. Only downfall they didn’t tell you everything you needed to have to be prepared for excursion (shoes, very long shorts, etc) would I go on a cruise again?! Omg yes in a heartbeat!!! Read Less
Sail Date September 2019
Room 6338 on the Carnival Magic September 22 - September 28, 2019 Exotic Eastern Caribbean Cruise 6 Day. Half Moon Cay, Grand Turk, and Amber Cove Dominican Republic Husband and Wife Cruise First off let me just say, the ... Read More
Room 6338 on the Carnival Magic September 22 - September 28, 2019 Exotic Eastern Caribbean Cruise 6 Day. Half Moon Cay, Grand Turk, and Amber Cove Dominican Republic Husband and Wife Cruise First off let me just say, the Carnival cruise lines gets too many negative reviews. Our trip started out with arriving at Ft. Lauderdale at 10:30 we boarded the ship after check in immediately around 11:30. The buffet elevators were programed to take you directly up to the Buffet which is on deck 10. We ate at Guys Burger and went to the bar to order a drink. We tried to get to our room which was 6338 and our luggage was outside of our room and badge keys were in the mail box. I AM NOT KIDDING YOU. We were able to unpack and situated. This trip made us Platinum Cruisers and when we opened the door there were two lanyards on the bed and 2 pins with a letter of thanks. Very classy Carnival! I have read where people say some nasty things about Carnival doing this because it's cheap. Shame on you, it cost a lot of money for things like this and a company to show their appreciation. I am not a princess and I appreciate things like this. Elevators were crowded but you’re on vacation with a lot of other people who want to have fun. This is where you manners should prevail. The elevators time was about 10 minutes to get into one. Because we stayed on the 6th floor we would run down the steps to the casino to the 5th floor. We are also Premier Member's (Casino Spenders) and received little gifts every day. LOVED IT. First thing I did was go out on the balcony. I tried before to find a review about the room and could not find one so I will take the time to explain it as best that I can. The balcony is on the 6th floor looking down at the outside shower and the Jacuzzi was to the right of it. I really didn't think too much about it because I planned on being in the casino most of the time. However, there was only one incident where about 8 teen agers were in the Jacuzzi getting on one another shoulders goofing around and splashing water all over the place. This went on about one hour with swearing between each other and making out. I eventually called 911 and reported it. The security guard was up and walked the floor and told them there was a complaint made by the passengers, they told the guard we were all laughing at them and going along with it. The Security Guard remained firm and told them to stop it. After the guard left they started to yell at us all for ratting them out. The boat was just leaving port from Half Moon Cay and they wanted to know why we were all out on the decks (Where are these parents?) Finally they left, Thank God. I do not blame Carnival because the parents should be more responsible with their kids especially teenagers. They still can still get into trouble regardless of where it is. With this being said, I do think that nobody under 18 years of age should be in the Jacuzzi’s without adult supervision. The buffet was really good which surprised me. We do not attend the sit down dining because it takes too long for us. Out of all of the other ships, Freedom, Valor, Liberty, Glory and Conquest this was a better buffet. Very tasty. The deserts were not that sweet which made you not want to overdo it. That was a good thing because it’s amazing to see how people just gorge themselves on the food. The casino was outstanding. I love the bigger ship because it gives you a lot more machines to play on. Even when the nights were really crowded you can find a machine to play. And yea the smokers are really bad. I had one lady that always seemed to be sitting next to me just smoking and blowing it my face without playing the slots. No problem I would just move to another machine. The machines let you play with wins and on the last day my husband won almost $1,200.00 which was very cool.  There were vapors on the boat but the casino employees would catch them and remind them there is not vaping on the boat. Our room Steward was so wonderful and attentive we always had ice in the room and the room was clean and not smelly like some other people have complained about. I did not smell anything on the ship other than good food and cigarette smoke. Also, the crew were amazing they were always working so very hard on keeping the ship clean. I know that this is a long review but Carnival does not get enough good reviews!!! I cannot wait to book another trip on the Dream, Horizon and eventually the new. Dismemberment was the best I have ever had. This guy should be a trainer in keeping things organized and staying right there to direct people to keep doing the same things that other people were doing. Usually there is no leadership and people crowd the hall way and there is congestion everywhere. NOT THIS TIME. Thank you Carnival Cruise lines you are the best and hope to see you soon!!! Read Less
Sail Date September 2019
Royal Caribbean gave us a wonderful experience for pur firdt time crusing. Getting on the ship extremely fast. I highly recommend people download the app and do early check in because that allows you to skip the long lines and wait times. ... Read More
Royal Caribbean gave us a wonderful experience for pur firdt time crusing. Getting on the ship extremely fast. I highly recommend people download the app and do early check in because that allows you to skip the long lines and wait times. We arrived and explodered and checked out almost everything. We met amazing people and the crew went beyond expectations for customer service. I feel as though those who complain are a bit high maintenance. Royal Caribbean goes beyond expectations to meet everyones needs. We had ocean view witg balcony. And i highly recommend it. We did the specialty dining everything was good but Giovanni's table. Not the best for a 5 star cruise. Windjammer has awesome lunch and dinner. Skip breakfast not very good there. Overall experience is a 5 star. Shore excursion were fun. Had to cancel last one due to poor weather. They did give a refund which they had automatically applied to our balance. One this i would recommend to save money is to purchase the beverage package. Going to the bar without it can add up quickly. Beer is about 10 dollars. Plus any girly blended drinks are 12 to 14 dollars. Its made a lot more sense to us to get it. Cause it also covers soft drinks, tea, smoothies and etc. Starbucks not included. We did comedy night the 1st night and the guys were funny. And has us laughing the whole time. Only 2 real downsides 1. They allow smoking near skybar. And also in the casino. Even for a large space it got to be a bit much and we had to aviod going to the casino after the 4th night. And 2. I wish they allowed more hot tubs and pools to be open 24 hrs. Most people on this cruise are older and i feel like we wouldnt need supervision. I feel like it would add a lot more romance and fun to those who want to each star gazing in the pools and hot tubs. Read Less
Sail Date September 2019
First time on mega ship, and came away very happy. A lot of people, but somehow we hardly encountered any long lines. Lots to do on a ship this size, so we kept busy. Our only issues would be that a few (very few) employees did not put on ... Read More
First time on mega ship, and came away very happy. A lot of people, but somehow we hardly encountered any long lines. Lots to do on a ship this size, so we kept busy. Our only issues would be that a few (very few) employees did not put on a happy face. It's as if they do not want to be there, but you can encounter that anywhere you go. My biggest complaint is the they have 12 elevators on each floor, and with that many people, why are not all of them operating at the same time? It appeared that only 6 were working at all times. But if that is my only beef, seems trivial. Foul weather made up most of our 7 days at sea, but you cannot fault Allure for that. Also, kudos to the Captain and Crew for their parking job in Nassau. Quite a feat with the wind and all. Cabin was a bit small, but comfortable. Specialty dining was pretty good, with 150 Central Park being by far our favorite, as we tried 4 of the restaurants. All in all, I would suggest this ship, just be careful of doing so in September. Read Less
Sail Date September 2019
My boyfriend and I cruised for a week in the Eastern Caribbean on Allure of the Seas. He was a first-time cruiser, while I've cruised with Royal Caribbean once, many years ago. I knew that RC would be perfect for us as we prefer ... Read More
My boyfriend and I cruised for a week in the Eastern Caribbean on Allure of the Seas. He was a first-time cruiser, while I've cruised with Royal Caribbean once, many years ago. I knew that RC would be perfect for us as we prefer luxury vacations with an array of activities that still provide the opportunity to relax. The ship is large and well-appointed. We were shocked to learn that it is nine years old! For the most part, it looked brand new! There was normal wear & tear in our stateroom but it was nothing to be upset about. The layout of the ship handles the number of passengers & crew EXTREMELY well. It never once felt like there were over six thousand people on board. The Windjammer did get crowded at peak times but that is to be expected. We spent the majority of our sea days in the Solarium, which is a beautiful adults-only pool area. I wished the pool was just a little bit bigger, but again, it was nothing to be upset about. It has two hot tubs and a bar as well, so you don't need to go far for drinks! For breakfast and lunch, we ate at the Windjammer which was very good. For dinner, we ate exclusively in the main dining room which was absolutely amazing! There are so many speciality dining options as well that I wish we could have explored. Customer service was truly next-level! Our stateroom attendant was so friendly and helpful. The waiters and bartenders were unparalleled. Every crew member always had a smile and was dedicated to making our vacation special. I've never experienced such excellent service! The excursions were great, although a little expensive. We still enjoyed them very much-- Our advice is to always consider the length of the excursions. Our beach excursion in St. Kitt's was 2.5 hours which seemed long enough when we booked it but ended up feeling a bit too short. There was a wide array of activities and entertainment onboard. We only made it to one adult comedy show which we enjoyed! TIP: download the RC app to help you plan your days & reserve shows! Our mistake was underestimating how quickly shows booked. In the morning, we would look at the nightly entertainment and choose what we wanted to do, but most of the time, they were already sold out. I would recommend planning the night before what you want to do the following night. I could write a book about our experience but here's the bottom line: we both agreed it was the best vacation we've ever been on & both want to cruise with RC again, no question! We HIGHLY recommend Allure of the Seas! Read Less
Sail Date September 2019
Our family of 3 generations loves to cruise together. This cruise on one of the biggest ships in the world looked like it would be great. First off, if you ever want to see the ocean, book an Oceanview balcony or cabin. The way the ... Read More
Our family of 3 generations loves to cruise together. This cruise on one of the biggest ships in the world looked like it would be great. First off, if you ever want to see the ocean, book an Oceanview balcony or cabin. The way the ship is designed, few of the bars and /or lounges overlook the ocean. We had two cabins; one an Oceanview veranda, and one a balcony overlooking the Promenade (shops). The way the ship is constructed, most of the inside cabins are sold as balcony, as they overlook "Central Park", the Prominade or the Boardwalk (think Coney Island). Our son and family said they only saw the ocean when they visited our cabin or went up to the Windjammer cafe or the pool. When you are in all the other areas there is no ocean to be seen. Mama Mia was presented in the theatre by a live cast and was fantastic. The water acrobat show was good. There was a Journey tribute band that was the talk of the ship, and not in a good way! Several months after we booked the cruise, about 6 months ago, we were told a propulsion pod was not operating, so the stop in St. Thomas would be cancelled, as the ship had to travel slower with one pod broken. Apparently repairs can't be done until the next scheduled dry dock! St. Thomas was the reason we booked the cruise, so we were disappointed to only have St Kitts, San Juan and Nassau for port stops. (no cancelations based on itinerary changes in the fine print). We were encouraged to use the app. It was never updated correctly. Twice we went to things that had been moved or cancelled with no notice. We bought the wifi package which was so slow our emails could only be accessed in the middle of the night. Once, when we were entering the Solarium cafe, the entrance was blocked by a female supervisor reaming out her staff about something. It made us very uncomfortablel! On other cruises, both Royal and others, the Windjammer buffet is usually open long hours. Not so with the Allure. There is a 24 hr pizza place, but that is about it if you want a snack late at night. The Windjammer closes at 9 pm! I always thought that Royal Caribbean was a little more refined than Carnival, but I guess I was wrong, since Royal now also has Belly Flop contests and Sexiest Man contest. EW... (Is that even Politically correct these days!?) The cruise director was like none other we have ever seen, very unprofessional. Now for the great... the food and service were excellent. Our waiter Marlon and assistant Allan quickly learned our likes and always remembered what we wanted and brought them before we even asked. Our cabin steward Mary Joy was a lovely woman who always checked to see if there was anything she could do for us. Our 5 year old had a blast in "his class", as he called the kids program. We were so happy with the fine people working there. I have tried to be as accurate and informative as possible about our experience on the Allure. Read Less
Sail Date September 2019
We booked this cruise last year whilst on Voyager of the Seas in Asia. At that time we were asked if we were celebrating anything special and advised that it would be our 25th wedding anniversary during the cruise. It was our intention to ... Read More
We booked this cruise last year whilst on Voyager of the Seas in Asia. At that time we were asked if we were celebrating anything special and advised that it would be our 25th wedding anniversary during the cruise. It was our intention to renew our wedding vows onboard and we mentioned this when booking our flights with our Travel Agent. RCI acknowledged this during this second booking contact. However it transpires that this is no longer offered by RCI and to renew your vows, you have to purchase from the Wedding Package range (minimum $5,000) Our main disappointment from this cruise was the complete lack of empathy or customer service when we challenged why RCI ask if you are celebrating something during the cruise and then choose to completely disregard the information provided. The colleague at Guest Services promised a bottle of wine and chocolate dipped strawberries when we advised that Princess Cruises gave us this when celebrating our anniversary with them. We got a bottle of red wine delivered to our cabin (which we gave to our waiters as we don't drink red wine). We are still waiting for our strawberries. We also had an issue with Photo Services due to an error with my wife's Seapass card not showing her Platinum status which affected the discount on our phot package. Even although it was obviously an RCI error, the Photo Services manager would not over-ride the decision on the till to only give one set of discount. No proactive initiative shown by the manager. Anyway on to the rest of the cruise, which was a very pleasant experience. Embarkation was very swift and without incident. We had special assistance booked and my wife had her mobility scooter with her which was a god-send, based on the size of the ship. Only issue with this, was the frequent rudeness of fellow passengers who barged into the lifts despite us being waiting longer. Ship is amazing and didn't feel crowded except first day during embarkation. Cabin was fine and our cabin Steward, Karen, arranged for our scooter to be stored in the hold overnight. No issues and we are pretty low maintenance guests. Food in Windjammer was OK for breakfast (our only meal taken there), but as usual bacon is atrocious and it's disappointing that there is no omelette station. We tended to use Sorrentos for pizzas at lunchtime and Café Promenade which were excellent. MDR was excellent with our Waiting team of Noel, Clifton and Head waiter Tony an absolute credit to RCI. Food was always good and I frequently had two starters with no questions asked. We did not use Specialty restaurants. Bar service was always very good with no issues. Surprised to see Newcastle Brown Ale on draught but good selection of beers and spirits. Entertainment was excellent although didn't see Mama Mia. Aquatheatre show and Ice show were amazing. Band in Dazzles, Great Ideas, were brilliant and could turn their hands to any musical genre. Enjoyed singing with them at the Live Karaoke night. As we had been to all the ports, we did not do port excursions, however I booked a Disembarkation excursion which included a transfer to Miami Airport with some sightseeing and shopping. This was cancelled with the most feeble of excuses (operational reasons), which the Excursions Desk felt was due to hurricane damage to the providers' tour buses!?! As a result, we booked an airport transfer onboard. This was nearly a disaster as all the buses were designated to go to Fort Lauderdale, not Miami. Eventually a gracious (not!) driver advised that he would do us paying passengers a favour by taking us to our airport which we had entered into a contract for anyway. He then refused to take my wife's mobility scooter, due to it's weight. Luckily me and a fellow passenger persuaded him to let us load it! Crazy customer service which cost him any chance of a tip. All in all a great experience, however I do feel RCI need to get a grip on their customer service to give customers a better service when things don't go quite right Read Less
Sail Date September 2019
We were celebrating our 50th Anniversary with family and friends. We had 8 cabins booked and we all were satisfied with our cabins. The Magic is done up in good taste and easy to find where you want to go. Buffet was very good, no ... Read More
We were celebrating our 50th Anniversary with family and friends. We had 8 cabins booked and we all were satisfied with our cabins. The Magic is done up in good taste and easy to find where you want to go. Buffet was very good, no problems other than an occasional long line but nothing to complain about. Would be nice to have a larger variety of desserts other than the cakes. Also for breakfast, it would be nice to have donuts along with the little pastries, but all is good none the less. Dining in the dining room was very nice but being a large group, we were pretty much the last table to leave. Service was excellent as always but a smidgeon slow. We also miss HOT, HOT, HOT dance. We said the same thing the last 2 cruises. Bring them back please. We have been on several Carnival ships and always enjoyed them. Never any complaints! Entertainment is why I didn't give a 5* rating. That has gone down hill within the last couple of years. None of us were pleased. The comedian was good but it was repeated the last day. We rushed to get to the area so we could get seats to find that it was a repeat of Monday night. Therefore, no entertainment the last night was available. We want to go on another Carnival cruise but fear the same thing will happen. We always enjoyed the Vegas style shows so I guess we'll have to visit Vegas to see that again. Excursions are getting pricier every year but that is to be expected with everything these days. We were unable to visit Half Moon Cay which was a disappointment but understandable due to the hurricane. That was the main reason we booked this cruise because that was the only island we have not visited yet. They took us to Nassau instead which we've been to 6 times. LOL Read Less
Sail Date September 2019
This was our second ever cruise having had the most brilliant of times on our first cruise, also on the Equinox in June this year. We thoroughly enjoyed this one again BUT standards seem to be slipping in some areas, to an unacceptable ... Read More
This was our second ever cruise having had the most brilliant of times on our first cruise, also on the Equinox in June this year. We thoroughly enjoyed this one again BUT standards seem to be slipping in some areas, to an unacceptable level. Good bits first. Our concierge Jan was brilliant, he served us the first time too. Nothing was too much trouble for him and he even went out of his way to help us find our destination in Puerto Rico even though he was off duty. Love the band Nu Image. Food top quality. The bad bits. Entertainment in the theatre very average, there was nothing on at all that attracted us. The service in the bars, we had an issue in the Mast Bar where the bar staff made no effort to find out who was next in line. We had to walk away once and we saw others do the same. In the Ocean View bar we had an even worse experience, the lady who served us took cards for both drinks, swiped them, only gave us one drink then disappeared as she had finished her shift!!! We had to start all over again and when I explained what had happened to another member of bar staff they offered no apology. Really poor. I wish I had complained to Guest Relations but when on holiday, you don't really want to as you're there to relax. Not too keen on the Silhouette Restaurant. The food was poor both times we've been and the waiters served those on fixed dining first which is unfair, we were ignored and had to wave to get their attention. The captain and senior officers - how the ship misses Captain Kate who when we sailed first time we saw daily and she did her daily updates promptly at 10 which were always interesting. We saw the new captain once all cruise and he would come on the tannoy now and again but gave the impression he didn't want to talk to us. No doubt he is a very good sailor but he had poor communication skills which are surely a must for a Celebrity ship. Does look as though the bad outweighed the good which it didn't, we'd already booked to be back on the Equinox next August and whilst on board this time booked another for April 21. But I think Celebrity do need to know these areas for improvement as if they continue as they are, we may well look elsewhere. I hope they read and pay attention to all reviews here. Read Less
Sail Date August 2019
We chose this cruise for multiple reasons, first we had heard about celebrity’s top notch service and wanted to give it a go (usually cruise royal or carnival) It was great, definitely a upgrade the ship has an elegant feel with fun art ... Read More
We chose this cruise for multiple reasons, first we had heard about celebrity’s top notch service and wanted to give it a go (usually cruise royal or carnival) It was great, definitely a upgrade the ship has an elegant feel with fun art scattered throughout. There’s tons of deck space both covered and in full sun, we really enjoyed the solarium type area with a nice relaxing vibe nice size pool and two elevated hot tubs overlooking the ocean. Secondly the food, I was very impressed with the food onboard. The main dining room was outstanding food and service both were top notch. The buffet had great food as well, I will say the hours were a little bit frustrating as multiple times I went to eat inbetween meals or late at night with not much but fruit and maybe pizza. Third the shore experiences the ship was on time and quick to get on and off everytime it was needed, the shore excursion we did through the ship on Tortola was fantastic. A ferry style boat took us too virgin Gorda and we did the baths, this is highly recommended and already want to go back.. lots of exploring and beach time. We ate at the restaurant qsine and it was fantastic I was nervous the food was going to take a backseat to the show and that was not the case at all the lobster and steak were cooked superb Read Less
Sail Date August 2019
Booking a cruise during hurricane season, one would have to understand that there may be changes to itineraries. Our Itinerary was changed the day before sailing from Fort Lauderdale from Eastern Caribbean to the Western Caribbean due to ... Read More
Booking a cruise during hurricane season, one would have to understand that there may be changes to itineraries. Our Itinerary was changed the day before sailing from Fort Lauderdale from Eastern Caribbean to the Western Caribbean due to the impending tropical storm in the Eastern Caribbean. On the fourth night of our seven day cruise, we were told that our cruise would be extended 3 days due to the Tropical Storm being upgraded to a Hurricane. Royal Caribbean was right on top of the situation. Never once, did we feel uninformed or in any way in danger. We were confident that they had our safety and comfort at the forefront. Staff was eager to help - questions were answered politely and completely, and assistance was offered so that guests could contact family and airlines to change travel arrangements. Our bed was very comfortable. Television stations were very limited. Luckily we had access to the weather channel, but no movies were available without a fee. Didn't miss it, as there was so much entertainment around the ship. More about that later. There are no outlets for our phone chargers near our bed, so charging our phone at the desk was a little inconvenient. My husband and I used the gym quite a bit. Plenty of equipment of all kinds available with no wait. Walking and jogging track was nice - chairs around the track overlooking the ocean gave us a nice rest. We ate in the dining room most nights, food was good, but not exceptional. Our waiter and his assistant were very, very attentive. I left a lot on my plate one evening and our waiter insisted that he bring me something else. I realize that this is normally done, but his attitude made me feel as though he really wanted me to be satisfied, and I was. The dining room service is exceptional. We have been on seven cruises, and we rate Royal Caribbean the best in this category. Buffet layout was awesome. No lines or crowds as there were stations with different foods. Again, service was exceptional in the buffet. Cheerful, warm staff were eager to help us find a table and bring us beverages without a long wait. The entertainment on this ship was absolutely wonderful. Mama Mia was presented, a show no one should miss! The talent among these singers and dancers is extraordinary. We had two comedy shows, one adult and one family oriented. We enjoyed each one immensely. Diving show was great. A word about the cruise director - he was professional, informative and entertaining without drawing attention to himself. Some of the cruise directors we have come in contact with in the past, seem to make it "all about themselves".. he was a gem. Royal Caribbean is lucky to have him! We could find music and dancing every evening to fit our tastes. Part of the exemplary entertainment aboard the Allure. A huge ship, never felt crowed, could find peace and quiet if we wanted. Pool area had plenty of lounge chairs, and a the "adults only" area was a nice change. No children running around or in the hot tubs there! We noticed, however, a great children's pool area. The atmosphere was one of pure enjoyment at every turn. A great ship, and an even greater cruise. My husband and I look forward to sailing on the Allure again. We highly recommend it!! Read Less
Sail Date August 2019
We were there under bad circumstances! Hurricane Dorian was hitting the ports we were to go to. We were going to the Bahamas. Of course Dorian was to hit there. Our Captain informed us immediately our ports had been changed! I was so ... Read More
We were there under bad circumstances! Hurricane Dorian was hitting the ports we were to go to. We were going to the Bahamas. Of course Dorian was to hit there. Our Captain informed us immediately our ports had been changed! I was so thankful that he did! As a matter of fact we had wonderful weather the whole time. There were people upset! I couldn't understand why they would be upset. Did they want to go through a hurricane? Then when the Captain told us we were going from a 7 day cruise to a 10 day cruise. We were so pleased, but lots of people were upset. I want to thank the Captain for saving us from a hurricane. He gave us a great cruise without bad weather! We didn't have to pay anything extra for the 3 days of the beverage package or for the tips. But the crew was absolutely fantastic, so we did the tips. Mimi and Ibrahim were our Waiter and assistant in the dining room. They went above and beyond in taking care of us. They became our friends! Arlene in the English pub was great! Our cabin Stewart, Abu was fantastic! Read Less
Sail Date August 2019
2nd time on Allure. Amazing ship with lots to do for kids. Chops was great, the food in the main dining room was great too and service was superb. Don’t miss the hotdogs on boardwalk, worth the calories. Rarely felt crowded even though ... Read More
2nd time on Allure. Amazing ship with lots to do for kids. Chops was great, the food in the main dining room was great too and service was superb. Don’t miss the hotdogs on boardwalk, worth the calories. Rarely felt crowded even though over 6000 passengers were sailing. Don’t forget to try ice skating and zip line. Flow rider is great but gets crowded on sea days. All the shows were fun. Because of Dorian, our cruise was extended by 3 days. Captain kept us updated at all times and the fun never stopped. Our beverage package and internet was extended free of charge. My only complaint is that I felt our room was not getting cold enough, we spoke to our steward and his supervisor came down to talk to us and reassured us that it was on maximum cool. It’s moving to Europe after the upcoming refurbishment. We may try it again then. Read Less
Sail Date August 2019
We had FTTF and at 5PM our bags were not delivered yet. We found them out on a dolly in the mail hall and took them ourselves. Our room steward said we should tell customer service since we paid for that servcie and did not receive it. We ... Read More
We had FTTF and at 5PM our bags were not delivered yet. We found them out on a dolly in the mail hall and took them ourselves. Our room steward said we should tell customer service since we paid for that servcie and did not receive it. We received a call from the service manager the next day and we were refunded FTTF in full and still permitted to use all FTTF perks for the cruise duration. Carinval hub app worked great for me. Had to log out, back in a couple of times, but that was the worst of it. Southern Lights dining room-we requested a large table with strangers-first night we were in a booth alone. Neon and his crew were fantastic. Maitre D switched us to table 628, Mihaela and her assistants; Anom and Komang were our servers for the remainder of the cruise and they did not disappoint. Absolutely fabulous! Set up of ship is disjointed. I've only been on four ships, but liked the layout of this one least. Diffucult to move from floor to floor and aft to forward. In the big pucture of cruising, it's not a 'real' problem. It's just worth warning you about. Food demo at steakhouse-half hour ish. They give you samples to try of each item made and recipes to take home. Great way to sample. Shows were not as good as I'm used to. Also, timing with early dinner was kind of off. We didn't usually get out of dinner until 7:30 ish which is when the shows started-on opposite side of ship. Lip sync show was hysterical though! Basketball courts were closed during all dinner times due to their location and dining rooms-bouncing noise. This was a disappointment to my family who loves basketball. Grand Turk Rainbow Calypso Tour with Austin-If you are looking for a down to earth tour-with the reality of the island, spend the $30 pp and go inland and support the local culture/economy by purchasing a thing or two. Merchandise is similar to what you'd find in a straw market going down the road without the harassing behavior of other islands straw markets (Nassau). Free roaming donkeys, see the light house, and salt marshes. Back at ship, public beach is right there. And walk 500 yards up the beach (to the right if you are facing the ship. Left if you are facing the island), to Jack's Shack for lunch. Super friendly. Go to their website before cruise and sign up for a free rum shot. Half Moon Cay-Splurge on the $600 Beach Villa. You will not be disappointed. If that's too much money for you, find a family to split the expense with-still worth it! Shade from the sun when you want it. AC, hot tub, assorted snacks (fruit, veggies, nachos, dips/salsas) and drinks (sodas, bottled water), cooler with ice, refrigerator, towels, snorkel gear, floating mats, private bathroom with shower. We had Villa 'A' right next to Captain Jack's Bar. Perfect walking distance to grab lunch from BBQ and bring back for family. Right in the midst of the excitement with the privacy and space of the villa. Hair braiding-full head-$60, half $40, per braid $4. FYI the braiders are paid hourly as straw market employees (not Carnival employees) and not paid as the artists they are. They are totally exploited. They do not have to share their tips with the straw market though. My daughter got a full head of 66 box braids for $60 plus a $50 tip and that's still a fantastic deal. Had to skip Amber Cove and go to Nassau because of Hurricane Dorian. Excursion-Blue Lagoon Island Family Beach Day. Cleanest, prettiest island I've ever been to. $80 pp incluedes lunch and access to whole island. Dolphin, sea lion, sting ray interactions extra, but just viewing them and taking selfies-no charge. North Beach was literally empty. We were the only four there! Incredible views. Lunch was tasty too. Lunch server was a sweetheart who insisted we try the BBQ chicken-she was right! It was great and I'm not generally a BBQ chicken fan. I'd get it again. Every single staff memeber was fantastic on board the ship. Reviews that I read complained about constant lines. Thats only sometimes true and lines did move reasonably quickly. Pools always crowded. Aft pool always less crowded than mid. Club O2 was not as good as my daughter was used to. She felt the counselor didn't really do anything. For example, she shwoed up for a scavenger hunt. Counselor told kids to put themselves in groups of three. No one moved. So, no scavenger hunt happened. Several 'events' went this way and never happened. My daughter did make friends and 'hung out' with them, but no organized 15-17 teen activities actually happened. She had loads of fun despite this , but wishes activities happened. Read Less
Sail Date August 2019
This was our 4th cruise on Allure of the Sea's... Arrived at the port at 10:30 and on board the ship by 11 very easy no issue. We went to the Park Cafe in central park and that is where we realized our itinerary was changed to ... Read More
This was our 4th cruise on Allure of the Sea's... Arrived at the port at 10:30 and on board the ship by 11 very easy no issue. We went to the Park Cafe in central park and that is where we realized our itinerary was changed to different ports. We were never told about the change until much later in the day. After 27 cruises we were fine with the changes and RCI refunded our shore excursion money right to our sea pass accounts no problem with that. Hurricane Dorian had a different agenda in mind for us!! Our 7 day cruise turned into a 10 day cruise. We visited 5 ports of call and RCI gave us the extra 3 days for free. New entertainment was brought on board, I have to say they really kept us safe and well fed!! Our captain kept the guests up-dated , we sailed in calm and beautiful waters. !. Food.. very good in dining room (had my time dining) If you go around 6 or 6:15 no wait after that we came out to see very long lines. Windhjammer ok, we prefer main dining room for breakfast nicer atmosphere a lot less congested, no wait ever. 2. Balcony room deck 9 , Phillip our cabin steward kept the room perfect! He was our favorite and we gave him a nice tip at the end. 3. Entertainment... Great, ice show, diving show, blue planet , headliner, comedian's (hilarious).. Tony Tillman was our headliner, very good!! 4. Costa Maya beautiful port , we took the tram to the beach (4.00 each) and it was terrible!!! Smelled of rotting sea weed or dead fish... gross. We left after an hour . There is NO beach just rocks and piles of seaweed do not go... Lots of little huts selling junk. Save your money stay around the port.Nice pool, shopping.... Nice cruise a little longer than we planned, but Royal Caribbean stepped up and kept us all safe.. You can't control mother nature( even though some guests were complaining ) We looked at it as a little extra vacay time and enjoyed it. can't wait until next cruise! Read Less
Sail Date August 2019
My wife, daughter, and I went on a 7-night cruise from Ft Lauderdale to St Maarten, Puerto Rico, and Labadee Haiti in August 2019. I could write a small book on our stay, but I'll try to keep it as short as possible but provide the ... Read More
My wife, daughter, and I went on a 7-night cruise from Ft Lauderdale to St Maarten, Puerto Rico, and Labadee Haiti in August 2019. I could write a small book on our stay, but I'll try to keep it as short as possible but provide the important highlights. Onboarding was fantastic, it was extremely efficient and we had about 3 hours to roam the ship before we set sail. Disembarkment on the other hand was a bit confusing. Not clear on where luggage was, if either on or off the ship. Then I found out when they scanned my card to leave that I had to go to guest services to settle my account. It would have been convenient to find that out an hour or two earlier. It was due to the card used to book the trip not being valid because it was replaced a few months later due to a compromise. It would have been nice to know this up front on day 1. Then the credit card processing system was down so the customer service agent had to call in the transaction. Just terrible! Our interior cabin was surprisingly spacious including the bathroom and shower. Sleep quality not very good, though, as the bed was too hard as was the sofa bed. The room was very clean and staff was mostly excellent, but he didn’t do the best job every day to wipe down the bathroom thoroughly. We saw all the available shows and they were incredible! Broadway quality all around, just unbelievable talent, whether it was singing, dancing, skating, diving, acrobatics, etc. Be sure to reserve the shows ahead of time and arrive early to get a good seat. The pools and whirlpools are an absolute joke, they are more like sardine cans for people. The flow rider, though, was a lot of fun, and surprisingly it was not very crowded the few times we went. There aren’t a tremendous number of fun things for kids to do on the ship, and it can get boring for them after a few days, as was the case with my teenage daughter. She did join the teens club, though, and made a lot of friends to spend time with during the week. The ship itself is a sight to behold. It really is an amazing engineering marvel and work of art. The deck 16 solarium is the absolute best place to find a quiet place outside to read or relax. Nice breeze, shaded, and was never very hot during the day. Deck 15 is where one of the smoking sections is, and it was wretched having to walk through the area. The casino is another spot where smoking is allowed, on one side of it, and its smoky, musty smell actually permeates the fitness center. This is why we didn’t bother using the fitness center because it smelled terrible. Just a horrible design flaw to have the casino air mixing with air used to workout. Bingo was a joke. Very annoying setup and you were not told you couldn’t rip the cards of 6 in half until it started and not when purchasing the tickets, so ours were not valid. Totally stupid because the same serial number appeared in each card. The library is nice but very tiny for a huge ship. More quiet places are needed on the ship, in my opinion. By the end of the week you get really tired of all the noise and constant flow of people. The food on the ship in the dining rooms was incredible, as was the service. We ate at the American Icon Grill for dinner on 5 of the 7 nights, and it was superb. Shinta and Valentina, our waiter and assistant waiter, were friendly and helpful, providing some of the best service I have ever received on a cruise. I even tipped them $100 on top of the normal prepaid tips we paid for the trip. Some of the fabulous meals we enjoyed included parmesan-crusted salmon, broiled cod, potato garlic soup, spaghetti bolognese, NY strip steak, Moroccan tuna, Jerk chicken, lobster, crème brulee, cheesecake, chocolate cake, and apple pie from heaven. We didn’t try any of the specialty restaurants, as they can be quite pricey, but we enjoyed the formal dining so much we didn’t think it was necessary. For breakfast, lunch, and the usual overeating that occurs on a cruise, we either ate at one of the buffets or quick bite places. The Solarium Bistro provides beautiful views and layout directly at the front of the ship with a wonderful breakfast offering many healthier options when compared to the other buffet places. But the single line of people is a horrible idea because half the people don’t know how to simply scoop food and go. The Windjammer Marketplace Café line, however, moved much faster because there are numerous serving stations and not just a single queue. Park Café is a great place to hang out in Central Park, with a nice selection of sandwiches and small items. Sorrento’s Pizza was a frequent visit for my daughter and me, but the pizza is very average, kind of generic actually. But it’s open late until 2am most days, so you can’t beat it for the convenience, and it’s on the Promenade Deck, which was my favorite indoor area, with Central Park being my favorite open area. The boardwalk area has a hot dog place and donut place, and both were very forgettable. The donuts were always stale, so don’t even bother. And the last food place to mention is the Wipeout Café, which is named appropriately, as it’s a total disaster. Just a bunch of savages leaving a mess all over the café and surrounding area, and it’s nothing but fried food and junk food, so it’s a total bust unless you’re a teenager who doesn’t mind noise, chaos, and horrible food. We didn’t do any excursions, but we did get off at all three stops on the cruise. St Maarten was a decent experience because the beach is close to the ship and we had about 6 hours with time to spare. $7 gets you a round trip water taxi ride to the beach, and for $20 you can get an umbrella with 2 chairs from Cornie’s Beach Bar, with WiFi. We stayed about 3.5 hours on the beach then grabbed lunch at Burger Madness, a divey place on the beach. Front Street was real dumpy and disappointing, very beat up from a hurricane a couple years ago. Just spent an hour there and bought a few T-shirts before heading back to the ship. Puerto Rico was actually my favorite stop, even though we only had about 4 hours to enjoy it. We walked around and caught a few great sights, covering about 2 miles in that short time. Café Cuatro Sombras served up some of the best coffee of my life, then we walked around before visiting San Juan Bautista Cathedral and Puerta de San Juan. Senor Paleta finished up the day with a sweet treat, some really interesting popsicle delights. Labadee, Haiti was better than expected after reading some negative reviews, as it was clean and pretty, with plenty of free lounge chairs and clean bathrooms, except for one. We didn’t bother with the outdoor market, as numerous people warned of the potential scams going on. It was way too crowded in the water at one point, and some people were smoking all over even though it’s designated areas only. The sand is soft but there were quite a bit of small rocks on some of the beaches. The beach on the inlet side was my favorite, with very calm waters, soft sand, but it got a bit crowded in the afternoon. The beaches on the other side were nice but it was much windier with less shade and the water was loaded with seaweed. The food was terrible and I hardly ate anything and waited until we got back on the ship. Hot dogs, hamburgers, ribs, fruit, salad, and it was tolerable for this type of venue but nothing to write home about. Overall, I really loved this cruise but there were enough negatives to only give it 4 stars. Besides the few things I mentioned already, there are just entirely too many people on a ship this large, and the worst of humanity gets gloriously magnified. By the end of the week we’ve had it with the large crowds with bad manners, negligent hygiene, and terrible perfume and cologne, as well as the constant noise throughout the week. We’ve cruised a few times before, but never on such a large ship, so I think we’ll stick to the mid-size ships from now on. The Allure of the Seas is an amazing ship and I’m glad we finally took this cruise, but it’s probably one-and-done for me. Read Less
Sail Date August 2019
huge ship with expected crowds at pools and even dining..even closed buffet dining until crowds had moved thru ...rooms at capacity. Our table assignment was changed after first evening in main dining room..confusing to say the least. ... Read More
huge ship with expected crowds at pools and even dining..even closed buffet dining until crowds had moved thru ...rooms at capacity. Our table assignment was changed after first evening in main dining room..confusing to say the least. First night was a cattle call .. some service personnel obviously not happy to be there..or we were ignored by waiters by pool and in other areas. This occurred mainly at breakfast venue and at poolside during sea days. in casino was given counterfeit bill by casino cashier,and when I complained later to corporate..was given a call back from some underling who apologized and proceeded to read me their protocol procedures. Experience was extremely upsetting..and dangerous...as this is a criminal offense. The on ship episode was handled poorly... some requests when booking not followed through. Royal Caribbean has been a favorite..but never again on this ship. on the positive side.. wonderful cabin..incredible entertainment ..and cabin attendant one of the best...as was our dining room waiter. Read Less
Sail Date August 2019
We went on Royal Caribbean cruise for our Honeymoon! Song of Norway, 1989 and have not been anywhere in long time! My children and brother and his family all went on this trip! It was great! I still keep thinking about it!! To embark ... Read More
We went on Royal Caribbean cruise for our Honeymoon! Song of Norway, 1989 and have not been anywhere in long time! My children and brother and his family all went on this trip! It was great! I still keep thinking about it!! To embark and disembark very smooth! No problems! Ship great ,cabins great! 5:15pm Dining and that was honestly the highlight of the trip! Waiters were awesome!! Food amazing!! We did not want to go to a specialty restaurant because this food was fantastic!! Disappointments … we had the coca cola package and the cups rarely worked and there were certainly not enough coke machines for a boat that size! Also I paid $35.oo x4 for a Prohibition night! It was lame!! band was good but not sure what we got for $140 except some real sweet drinks ! Also , The land and sea excursion in Puerto Rico was boring and I could have seen more if I had gone out on my own!! Recently both my parents have passed and my brother and I wanted to do the bingo thing in honor of our mother! It was expensive!! $60 and we played 3 games! That was ridiculous! There should have been more games and more prizes for that kind of money! Yea, one prize was a cruise but I didn't know I was basically handing my money over to them!! It was rinky dink and disappointing and the guy who called numbers was making a lot of sexual innuendo that was inappropriate!! Mamma Mia show was great along with the comedians and the diving show. All Fantastic!! OVERALL THIS WAS AN ABSOLUTE DREAM VACATION! OUR FAMILIES LOVED AND WE WILL DO A CRUISE AGAIN!! Read Less
Sail Date August 2019
I have been on 85 cruises and I wanted to try a mega ship. What a mistake. From the moment I booked this cruise I felt like I was being hustled. I received emails informing me that I had to book my dinner reservations I had to book all ... Read More
I have been on 85 cruises and I wanted to try a mega ship. What a mistake. From the moment I booked this cruise I felt like I was being hustled. I received emails informing me that I had to book my dinner reservations I had to book all my shows and I was given very unpleasant times with no choice in the matter . I also received several emails asking me to upgrade buying dining packages eating at restaurants and buying beverage packages and they just kept coming. Even at this early stage if I wouldn’t of paid in full I would’ve canceled the ship as I did read reviews and they weren’t very good. First of all the food is cold and second rate food they do not have good quality meat, fish chicken or pork. Everything is overcooked dry and tough. Most of them hidden with batter. When eating your dinner they come along and try and sell you a package to eat in their 12 private restaurants with no regard whether you’re eating or not. They hustle drink packages all along the boardwalk and every entrance throughout the ship. This ship should be renamed hustler of the seas. We joined the spa to use the steam room and they even added an 18% tip on top of that just to use the steam room and only 4 lounge chairs for 6500 people ruin the spa. We have never witnessed so many unhappy and dissatisfied passengers on any ship as this one. This ship has zero security they all hide. This ship is geared for mainly miss behaved children. We were in room 10 612 and it was very small for a balcony room but we had a great room steward. The drinks on the ship cost more than any other ship we’ve been on. We purchased a martini and a Cosmo and that bill was $31 for those two drinks. We were not interested in the drink package as people were complaining there was no liquor in their drinks. The shows were OK. The wipeout café is the only restaurant where you can get a omelette made. The wind jammer has repetitive food every day and some of it’s left over from last nights dinner. The solarium restaurant was nice but repetitive food again also cold. There is hardly enough entertainment and when there is they have five things going on at the same time. We were told that between passengers and crew there over 9000 people on board. It did not feel like a cruise it felt like a floating mall full of used car salesman. The staff is friendly but they’re trying to sell on a nonstop basis. On formal night I was in my tuxedo and next to me was a man with his T-shirt shorts and flip-flops eating dinner and that was acceptable on that ship. If you like to cruise for the art of cruising stay away from this ship you will definitely regret it. Read Less
Sail Date August 2019
This was our (a couple in early 50s) first cruise ever. Embarkation from Fort Lauderdale was quick and painless. If you use ride sharing to get to the port, I would advise against using Uber, they charge per minute and wait times can ... Read More
This was our (a couple in early 50s) first cruise ever. Embarkation from Fort Lauderdale was quick and painless. If you use ride sharing to get to the port, I would advise against using Uber, they charge per minute and wait times can be long. Lyft has a flat fee per distance. I used the Royal Caribbean app to check in, and it gave us expedited boarding. RCL will give you a check in time but they don't enforce it. We showed up at the terminal around 10am, and were on the ship by 11am. We didn't realize that it would take so long to get our luggage -- we didn't get ours delivered until after 5pm on the embarkation day. Allure of the Seas is enormous, so even with 6000+ passengers, it never felt overwhelmingly crowded. Also, because the size of the ship, it did not rock or sway at all -- if you're worried about getting seasick, this is the boat for you. There are four large elevator banks and we never had to wait for a ride more than a few minutes. There are tons of secluded spots you can escape from the crowds. Our favorite was the stern part of the jogging track where there are some deck chairs and hardly any people. Service was prompt and courteous, but I got irked by the constant upselling of extra services. We couldn't finish a meal without a crew member trying to sell us the specialty dining package. We learned to tell them that we already have it, and it at least made them go away. The line to get to the Guest Service Desk on Deck 5 was ridiculous for the first two days. As the crew was mostly from East Asia and the Eastern Europe, some of them had really strong accents that made communication a challenge at times (not for the lack of effort, though, everyone did their absolute best). Also, the guests are from many different nationalities, and the concept of manners (or lack thereof) is different in other cultures. There are plenty of places to eat on the Allure, but finding out out what's open at any given time was a hassle. Even the 24/7 Cafe Promenade had sometimes pastries, sometimes sandwiches, and I could never figure out why. We went to the Windjammer Marketplace once for lunch and once for dinner and didn't enjoy either time much. Way too many people milling around and the layout was confusing. My travel partner saw a lady drop a spaghetti ladle to the floor and put it back into the sauce... blech. We mostly ate breakfast and lunch at the Solarium Bistro, which was never all that crowded and there was always a good selection of healthy foods. We chose the traditional dinner and enjoyed our table company a lot. Service was impeccable and the food ranged from quite decent to excellent. They would readily let us sample as many of the dishes as we wanted. One thing that concerned me was that hand sanitizer dispensers everywhere run out of soap towards the end of the cruise, and nobody was refilling them. We had the prepaid Refresh Drink Package which was a waste of money. There are only three soda machines on the ship, one on Deck 5 and two at the Windjammer Marketplace, and both are in the most crowded areas of the ship. We should've just taken our own bottles and filled them with free water and juices from the restaurants, and pay for an occasional few specialty drinks. Some of the specialty coffees and teas were okay but you can drink only so much Iced Chai Latte. We learned on the last day of our trip that shakes and malts at Johnny Rocket's are included in the Refresh Package! Another disappointment was the VOOM Internet. I got the "Surf & Stream" package, which was more like "Wait & Scream" package. Probably fast enough to check email, but I couldn't even pull up a YouTube video most times. Our cruise had only three stops, St Maarten, San Juan and Labadee. The day on St Maarten was outstanding, we joined a scooter/ATV tour by a local outfit called "ATV Island" and those guys were tremendous, I heartily recommend them. San Juan was a disappointment because the shore time was from 7am to 1pm, and most places didn't open until 9am. Labadee is just a cash cow for RCL, unless you want to join an overpriced shore excursion, there's not much there to do. We didn't even leave the ship. The entertainment crew on board was top notch. "Mamma Mia" was a super performance, and "Blue Planet" was quite enjoyable. They had karaoke every night and some surprisingly funny game shows we went to. There were quite good live bands every night as well. We avoided the Casino area because it reeked of stale cigarette smoke. We didn't spend a lot of time at the pools, but there were always available chairs. The music at the pool deck was blasting too loud for us, though. Overall, in spite of the negatives it was a fun and relaxing week on board the Allure. We wouldn't mind going back to Royal Caribbean, but will probably sample another cruise line next. Read Less
Sail Date August 2019
I had high expectations as I heard and read lots of raving reviews on this boat. Here’s a summary of our experience. Service was awful. Too many people on board. Lines were long. Dining staff completely disorganized. We had anytime ... Read More
I had high expectations as I heard and read lots of raving reviews on this boat. Here’s a summary of our experience. Service was awful. Too many people on board. Lines were long. Dining staff completely disorganized. We had anytime dining and on one night it was a 1-2 hour wait to eat. In the buffet for dinner one night, a kid took a topping spoon at the sundae station, put the spoon in his mouth to taste the topping and put it back in the serving dish. Employee thought it was hilarious...I literally walked behind the buffet counter to remove the spoon and tray and expressed how disgusting it was that he wasn’t even going to remove the item from the topping station even though a kid just slobbered in it. Needed some credit adjustments on my folio for some refunds I was owed...spent 4 days trying to get that done and still not resolved and I’m already back home. Food wasn’t great. We grew tired of the staff continuously trying to force specialty restaurants and other up charge items to us. All they cared about was selling and selling. In addition, we also grew Tired of the staff trying to make us give them perfect 10s on the guest satisfaction survey so their respective departments won’t get in trouble. In April, I received an email that one of the ship’s engines wasn’t working so the itinerary was adjusted. Sailing was just this past week in August. We spent more time at sea than we did in ports. The ship was moving at a snail’s pace but when it needed to pick up speed to get to the next port all of a sudden the boat picked up speed with enough time to get to destination. At 10:30 pm Saturday night, we were almost back in fort lauderale so all this of “an engine not working and needing to adjust the itinerary for more time to get to ports” is a lie. Overall, very disappointed in Royal. I’ve been on 15+ cruises on many different cruise lines and Royal ranks near the bottom of my experiences. Read Less
Sail Date August 2019

Find a Cruise

Easily compare prices from multiple sites with one click