2 Helpful Votes
Sail Date: April 2019
This was our 6th. cruise with Princess, and it will be our last. The ship is in need of repairs. The varnish on the balcony railings was peeling off. The sliding glass door in our room would only open part way in the morning, but once ... Read More
This was our 6th. cruise with Princess, and it will be our last. The ship is in need of repairs. The varnish on the balcony railings was peeling off. The sliding glass door in our room would only open part way in the morning, but once it got warm it would open all the way. Hot water in the shower was hit or miss. The toilet malfunctioned twice. The couch in the room looked like one you would find in a second hand store (lumpy, stained, ect.). The desk and chair should have been replaced. Our room attendant was one of the best we had on any cruise. I found that the bar staff, the wait staff in the main dining were also excellent. The people responsible for shore excursions really need help. We were misdirected by the staff on two excursions. We were give the wrong tour packet once. We had one tendered port and the wait time to get off the ship was over an hour. I really don"t know what the problem was, but I never experienced these long wait times on my 6 previous cruises. We cancelled a scheduled future with Princess when we got home. Read Less
6 Helpful Votes
Sail Date: April 2019
We chose this cruise because my sister in law and brother in law were booked. Our brother in law is having some serious health issues and we thought it would be a nice way to spend time with them and to help out with his mobility issues. ... Read More
We chose this cruise because my sister in law and brother in law were booked. Our brother in law is having some serious health issues and we thought it would be a nice way to spend time with them and to help out with his mobility issues. Embarkation went smoothly. But, disembarkation at some of the ports and the final disembarkation were a nightmare. At one port (I believe Belgium), since it was a working port, you had to take the Princess shuttle to get you to the gate. They had only one bus- for 3,000+ people. Most everyone was late for their excursions and thus had the time shortened for each excursion. At one point (I believe for Southhampton) local authorities had to come aboard to do passport checking. The line literally ran the length of the ship- and this is one big ship. One gentleman passed out in line, hit his head, and as knocked unconscious. At our final disembarkation in Dublin, it was chaos. Again, crazy long lines. We had been told that only 56 people were disembarking there- wrong! There had to be at least 500. We had also been told that there would be no taxi service at the port. Because of my brother in laws mobility issues, the ship booked a taxi for us. But, as we got off the ship, there was a huge line of taxis waiting and no way to track down if any of them were for us. We literally got one of the last taxis. On another note, my sister in law and I did the zumba class every day while at sea. While the instructor was nice, she did the exact same routine to the exact same songs each day. I have never been to a zumba class like this before. The food was OK- nothing memorable. The burger joint on the Lido deck was a huge disappointment- thin dry hamburgers and thin dry chicken. We had gone to a similar burger place on a Holland America ship that was amazing. On a positive note, the pizza was surprisingly good with a different specialty pizza each day. I don't believe that I would do a transatlantic crossing again. My husband enjoyed it but I found it monotonous- like Groundhog Day every day. The crew were very nice and helpful- no issues there. We had a standard balcony room and it was fine. The ship itself had a few signs of wear and tear but was otherwise in good condition. Read Less
4 Helpful Votes
Sail Date: April 2019
Good Cruise but major work needed on embarkation and disembarkation. The current processes while in port are cumbersome and lead to long lines and long waits to return to the ship. One of the re-embarkation security stations actually ... Read More
Good Cruise but major work needed on embarkation and disembarkation. The current processes while in port are cumbersome and lead to long lines and long waits to return to the ship. One of the re-embarkation security stations actually brought cruisers back on board in the middle of Crooners Bar. Security stations when returning to the ship are undermanned with the line stopping each time someone needed to be patted down since the person conducting the pat downs was also running the xray machines. Customs review was a TOTAL DISASTER and no officers seemed to be managing the process. We were told to report at 10 a.m. but it was not until nearly 11 a.m. until we reached customs agents. There are only 3 agents for 3,200 customers. There did not appear to be anyone running the process and the process was a debacle at best. It is unfortunate that as one of the last events onboard the ship would be memory of the horrors of going through customs with ship personnel in total disarray. Casino has heavy smell of smoking. Need to discontinue the cigar bar and repaint this area to get rid of the heavy scent of cigarettes and cigars. We normally use the casino but not this trip. On the upside we found the cabin, dining room and other staff members to be a joy and greatly enhanced our experience. Our thanks to them. Read Less
2 Helpful Votes
Sail Date: April 2019
This cruise fit into my schedule, also I liked the itinerary. Most of the port I have never been to or its been many years since I visited them. I was especially looking forward to Bilbao Spain and Portland England. I reserved an ... Read More
This cruise fit into my schedule, also I liked the itinerary. Most of the port I have never been to or its been many years since I visited them. I was especially looking forward to Bilbao Spain and Portland England. I reserved an oceanview view unobstructed view guarantee. @ days before departure, I was told my cabin number. They gave me an obstructed view room. When I called Princess, they assured me that it would be changed for me when I check in at the ship. When I checked in I was told to see guest services on the ship. They told me that all they cabins were full, If someone doesn't show up, they will let me know tomorrow and make the change. Twice, guest services gave me excuses, no one cared that I didn't get what I asked and paid for. I finally was able to speak with the Hotel Manager. Dana was very nice, she explained to me that the ship was overbooked by more than 10 cabins. She said she would ask corporate what they would do for me. A couple days later, someone left a phone message in my cabin, they offered me a $200 on board credit for my next cruise- I was insulted! $200 was the additional amount that I paid for the unobstructed view, but no refund, just an onboard credit for my next cruise. If they wouldn't "do me right" why would I cruise with them again? The cabin was nice, except for the lifeboat that I was forced to look at outside the window, it would be nice to have a chair in the cabin as I like to sit and read often. The cabin attendant was excellent! The dining and buffet staff were also very good. The food was lacking a variety of choices, also the small portions didn't have a good flavor. I was underwhelmed by the food! I like to sit by the pool and read, however the loud music and loud movies took away that pleasure. The public rooms were usually noisy from the activities just outside of the rooms. The public rooms had out of date décor and furnishings, too much mirror and glitz. Most were not functional for events- good only for drinking with friends, but they still events there all the time. I like that the ship was not huge, I prefer smaller ships, less lines especially when getting on the off the ship at the ports. Overall, I doubt that I will return to Princess, the impression I was left with was that they did care much about me, this was my first cruise with them, they cared about those who have been many times. I have been on over 50 cruises and have generally enjoyed most of them. This is the only time I have ever written a review after a cruise. I was so unhappy. I am taking cruises with other lines in July and August, lets see what happens. Read Less
3 Helpful Votes
Sail Date: April 2019
5th princess cruise and like many, probably our last. Pro: good enrichment, nice crew. Cons: Princess is showing its age - from all the old ploys (endless pictures, shopping galore,cheaper and cheaper food and toiletries, etc) to the ... Read More
5th princess cruise and like many, probably our last. Pro: good enrichment, nice crew. Cons: Princess is showing its age - from all the old ploys (endless pictures, shopping galore,cheaper and cheaper food and toiletries, etc) to the endless “clubs’. Ice cream, cokes, coffee, water, wine. There’s the absurd charge for internet (99% profit - costs the same for 300 folks as it does for 400). Food was the worst it’s ever been. Never sat at so many tables where folks simply took one bite and left. One lunch 5 / 8 left and we stayed only because I was starved. Bread was universally panned - pardon the pun. (So hard it actually hurt.) Irritating “specialty dining”. We ate once in Crown Grill - quite good but the $29.95 / person plus $10 “fee” plus 15% add on for wine made it our last. I never saw anyone in there the entire time. Many complaints over unhealthy practice of coughing folks ‘ nosecwipers, etc serving themselves. All those who could serve are too busy hawking binoculars, pictures, spa, videos, bingo, junk t-shirts, jewelry, etc. one lady said it was like a mid eastern bizarre. Organization problems as a well as lack of knowledge of ship. Lost count of the number of times we were sent in the wrong direction / floor. Entertainment was hit and miss - good individual, very poor group routines (all these comments are repeats of others by the way). The passport check was a disaster. Excursions were so-so. Hard to hear on 2 of the 3 we took. After paying thousands we are then asked to pay more for “good” coffee or food or ice cream. I will not offer my solution since obviously there is a core who lives all the silly games and clubs and tricks. Read Less
3 Helpful Votes
Sail Date: April 2019
This cruise combined a 15 day transatlantic with a 12 day around the British Isles cruise. We are not brand loyal cruisers (15 cruises on 5 lines) selecting the cruises by the itinerary. This particularly appealed to us because of stops ... Read More
This cruise combined a 15 day transatlantic with a 12 day around the British Isles cruise. We are not brand loyal cruisers (15 cruises on 5 lines) selecting the cruises by the itinerary. This particularly appealed to us because of stops in the Azores and Lisbon on the transatlantic while ticking off all our desires on the round the British Isles leg. It was our first time on Princess. The cruise met our expectations for the itinerary. We had beautiful weather almost everywhere at stops in the Azores, Portugal, Belgium, England, Ireland Scotland and Northern Ireland. We got to a lot of places that would have been difficult to get to any other way. With a great itinerary but a poor ship I gave this cruise an average score overall. I would tell others to try to find the itinerary on some other ship. Although there were some bright spots, the Crown Princess was a disappointment. First, the positive. • The main dining room food and service (late seating Botticelli) were mostly outstanding. • We had lower expectations for the cabin because we knew going in that the balcony cabins have no couch (and the easy chairs shown on the room diagrams had been removed) leaving you only the bed or desk chair to sit in. We were also prepared for the small bathroom though the shower was not quite as tiny as we expected. • The cabin service provided by our room attendant was excellent. • If you do book a balcony go for one on the Caribe deck which is larger and partially covered. • The room service was very good and most important very prompt. We used it for breakfast on many of the port days on this itinerary to get an early start. • The Magic production show was outstanding as were the comedians. • Getting on the ship in Fort Lauderdale was easy and our room was ready. This may be because we tend to arrive later in the boarding cycle to avoid the crowds. • The crew was delightful - friendly and efficient. Then, the bad. I don’t know if this ship was badly managed, badly designed or both. There are many examples. • Theater - The Crown has a theater that only covers 2 desks with something like 700 seats for 3200 passengers. Do the math, with a full ship half the passengers aren’t going to the show. We noticed that passengers went to get seats ½ hour or more, cutting short there dinners to get a seat. Once in the theater the sight lines were bad from the upper level. Irish dancers aren’t nearly as interesting when you can only see them from the waste up. Even daytime enrichment and port talks were full houses in the theater. We gave up trying to go to the theater on the transatlantic cruise. • Tendering – Tendering was a nightmare. We quickly learned you had to get off early or it might be hours to disembark the ship. In Guernsey we talked to people that waited more than two hours to get off the ship and ended up with no time to do anything. When it was time to return there was a massive line. We sat at a bar overlooking the line for an hour and when it got close to last call went down and still waited ½ hour. After that experience we got off early in the other tender ports. • Customs check in Portland - On the next to last stop on the transatlantic leg UK officials came aboard in Portland before anyone could disembark the ship. They assigned us times to come. This quickly fell apart. They had 4 agents to see 3200 passengers one or two at a time. Needless to say this took a long time. We had an 8:30 time and finally joined a line that went the length of the ship around 11. This may be due to the UK authorities but the ship needs to do the math and set expectations realistically. • Getting on the ship – I heard one passenger day that the people running the gangways must have worked previously at the DMV or post office. In many ports there were large lines to board the ship. This large ship never had more than two gangways and one was often closed even though the security stations were manned. • Disembarkation in Southampton – Like most cruises, the Crown assigned disembarkation times. We arrived at our disembarkation station in one of the restaurants 10 minutes early and were told our group had already gone. We went to get off and joined another line the length of the ship to disembark. We discovered no one was enforcing the disembarkation times. Fortunately it was fast once we were off the ship. • Laundry – For a ship doing long cruises there were only 2 washers and dryers on the floors that had them (some of which were broken for 27 days). There were large lines and crowds hanging out waiting on the machines. Unlike other cruise lines, Princess had no laundry specials during the 27 day cruise. • Captain’s party - Not enough waiters for the size of the crowd. People swarmed the one door that the waiters emerged from with trays of drinks – feeding frenzy! Although we couldn’t get a glass of champagne, they had plenty for Princess’s ridiculous champagne fountain where what I assume are high rollers get their picture taken pouring champagne into a glass tower that gets nowhere close to full. The officers made a brief appearance on a balcony where you could not see them. The farewell party was much the same. • Programming – The cruise director staff did not have any idea about how to spread out the crowd. The theater was packed along with the Explorers lounge where the main stage acts often did a second show. There was rarely anyone in the large Fusion venue or the bars at the aft of the ship up top. Better planning would have made better use of the larger Fusion venue. They seemed to be rolling out the same plan that they used on their Caribbean cruises with a younger crowd. After days of lines and crowds I heard passenger say ‘Now I know why they call it an ocean liner”. The management of the ship seemed to have a “maybe they won’t notice” attitude. Princess loyalists seemed to be conditioned to all this with comments like “everyone know you have to go to the theater a half hour early”. For me going on cruises is to relax and have things be easy. On the Crown I felt like we were treated like cattle and had to work around limitations and issues with the ship. Read Less
3 Helpful Votes
Sail Date: April 2019
There are Stains on many of the chairs in the Lido dining room. It was Hard to get a seat during lunch or dinner in the Lido as many people were playing cards and other games. The supervisors did not care. On one evening the supervisor ... Read More
There are Stains on many of the chairs in the Lido dining room. It was Hard to get a seat during lunch or dinner in the Lido as many people were playing cards and other games. The supervisors did not care. On one evening the supervisor talked to a couple that were playing cards for over 30 minutes. After he moved on they kept playing even though others could not get a seat for their meal. Spoke to hotel manager but nothing was done to solve the problem. Poor service ( very slow)in Lido and Dining room On Good Friday, only I fish dish served, (rockfish) Old carpet in Lido Very few activities ie golf, Wi, etc The guys were good at the activities but the females were gone in 10 minutes. Gave impressive that they did not want to be there. On port days 4 activities we’re scheduled while only 1 offered on sea days on average Read Less
1 Helpful Vote
Sail Date: April 2019
I had never visited the Eastern Caribbean ports. I enjoyed the different ports: St. Kitts, Martinique, Barbados, Antiqua. St. Thomas. Grand Turks & Caicos plus the weather was beautiful.The ship staff ( waiters and cabin stewards) were ... Read More
I had never visited the Eastern Caribbean ports. I enjoyed the different ports: St. Kitts, Martinique, Barbados, Antiqua. St. Thomas. Grand Turks & Caicos plus the weather was beautiful.The ship staff ( waiters and cabin stewards) were wonderful. The terry cloth robe was nice. We had plenty of hangers. The cabin was small. The balcony did not have a foot stool which I would have liked. My roommate was disappointed that she was not able to obtain a chair with arms. We were told that Princess stopped supply chairs with arms. Entertainment was very enjoyable. Movies under the stars showed recent movies such as the Green Book and Mary Poppins.Touring back stage was interesting. Also was able to visit the kitchen. My Princess excursions as a whole were nice . However, I was disappointed with my St Thomas The EZ luggage check was wonderful. My luggage was checked to my return/final city. I visited Ft. Lauderdale post cruise. Yes, I would go again. Read Less
Sail Date: April 2019
We started our holiday with a couple of extra days shopping at Sawgrass Mills, which has fantastic bargains for the British shoppers. The only real downside to our holiday was our arrival. We have since found out that we pre-paid an ... Read More
We started our holiday with a couple of extra days shopping at Sawgrass Mills, which has fantastic bargains for the British shoppers. The only real downside to our holiday was our arrival. We have since found out that we pre-paid an exhorbitant amount for our transfers and when we arrived at Miami airport, there was no one to greet us and we waited around for 15 minutes unsure what to do as a representative from Princess was not there. When we were finally shown to the taxi rank we had to wait another 45 minutes for a taxi to take us to our Hotel. The hour delay meant we hit rush hour which is a nightmare in Miami and our 45 minute journey then took 1 1/2 hours. However after that we had an amazing trip. We were unsure whether to do the drinks package as it is quite expensive and In the past we have had a middle of the range drinks package which suited us much better, but it was all or nothing on this cruise. We wouldn't have it again as you had drink quite a lot to get the benefit and taking into consideration you are off the ship on port visits on quite a few days, it would have been better to have bought this as we went. (We also met a British lady who developed an allergic reaction on the ship on the second day of the cruise and was advised not to drink alcohol and they wouldn't refund her drinks package) Compared to British spas , we found the spa on board is very expensive too. However apart from that we had a good experience. There were plenty of sunbeds and things to suit everyone. You can sit on deck by the main pool which always has a lot going on or find quieter spots by the small pool at the stern The food as usual was absolutely amazing and the evening dinners in the restaurant were superb. All the staff we came across were really friendly and couldn't do enough to help. The entertainment was also excellent and there is almost too much to choose from. Ports of Call We booked the majority of trips before we left England. St Kitts- we had a fantastic day out on a mini speed boat trip booked through Bluewater Safaris. We were picked up in a small bus and given a lovely guided tour of St Kitts from the port to the jetty where the speed boats were moored. We were given a safety talk and they got 2 people per boat and we sped over the water to a ship wreck where we went snorkelling seeing turtles and string rays and a variety of fish. It was a really enjoyable and exhilarating 3 hour experience . Martinique- we had booked a car for the day but the Avis Rental office was a ferry trip away and as the ferries were on strike we had to abandon that idea. Instead we met Awa on the promenade who offered to take us on a trip of the island . This was a fabulous day out and I would highly recommend booking Awa as she was obviously very proud of Martinique and showed it off to its best, stopping to show us the flora and fauna and was so lovely she gave us a hug at the end of our trip. She took us to the replica of the Sacre Coeur, the Balata botanical gardens, where she waited for as long as we wanted to spend there( and were beautiful), to the waterfalls , a rum distillery and St Pierre hit by a devastating volcanic eruption in 1902. I would really recommend booking her (mroad.contact@gmail.com)and although she spoke English we practised what French we knew with her too. Barbados We booked a trip on a catamaran called Calabaza. This had been recommended to us before we left and was another amazing day out. Some of the cruise tours had about 50 people on their boats, but this trip takes a maximum of 12 guests. There was as much food as you wanted, which was beautifully cooked and an endless supply of drinks. We stopped to snorkel in 2 locations and the turtles swam so closely to you it was hard to move out of their way. I didn't want the day to end. Antigua- as we wanted a bit of a relaxing day and we had been to Antigua before we stayed on the ship in this port. St Thomas- we booked tickets to go to the Pirate Museum that has recently opened. This was an excellent place to visit with interesting artefacts recovered from various ship wrecks. Upstairs there were lots of interactive exhibits with people around to talk you through them. For the pirate section we were shown round by a live Captain Jack Sparrow, who was so convincing that I'm sure he must be related to Johnny Depp and was really popular with the children. It was within walking distance of the ship and is situated next to the cable car. We spent a good couple of hours in there and you can just buy tickets on the door. Highly recommended! Grand Turks We spent the day here on the beautiful sand beach and swam in the azure coloured sea. The beach was within walking distance of the ship. Everglades/ Flamingo Park We booked this through the ship as they do like you to vacate the ship early in the morning and rather than wait around the airport all day, it's a nice way to time to pass the time, while your luggage is being looked after . The tour guide was really comical and the wind boats were great fun. The flamingo park was also very good but we were limited on time here. All in all I would highly recommend this cruise , but would suggest it might be more time and cost effective to arrange the transfers yourself as we paid £100s more booking through Princess than we would arranging this ourselves. Read Less
3 Helpful Votes
Sail Date: April 2019
We have never cruised with Princess but we liked the itinerary to celebrate our 30th wedding anniversary. We were not disappointed! This is a fantastic cruise line. The embarkation was flawless. Our stateroom was ready upon arrival. ... Read More
We have never cruised with Princess but we liked the itinerary to celebrate our 30th wedding anniversary. We were not disappointed! This is a fantastic cruise line. The embarkation was flawless. Our stateroom was ready upon arrival. Everything around the ship was clean always. The entertainment was fantastic. We kept busy going from one venue to the next, not to miss anything. Our favorite was Project 5. They interacted with the crowd and were great musicians. They dedicated a song to us for our anniversary. We were so impressed with the buffet line! So clean and not crowded. Never have seen that on any other ship. We like the any time dining and was seated with a fabulous server, Hardika. He made certain that our dining experience was over the top. The food was good but not fabulous in the Michelangelo. But we were never hungry! We met some of the nicest people on the cruise. The clientele was great. We tried to participate in as much as we could but there was plenty that we just couldn't do. Our room was always clean and in order. The food areas were always clean. The Salty Dog had great food, great pizza. Plenty of pools so there was plenty of shade and room in the hot tub and pool. Easy to get around the ship. Drinks were good. Ports were fantastic! It was so much fun. We will definitely go on another Princess Cruise. Disembarkation was a breeze. Very well organized by all. We were very impressed with all of it. Read Less
8 Helpful Votes
Sail Date: March 2019
We sailed on Crown Princess out of Fort Lauderdale (FLL) on March 27th, 2019 on a 10-day Southern Caribbean Medley. This was our third cruise on Crown and our 11th with Princess. We are Elite members of the Captain’s Circle because we ... Read More
We sailed on Crown Princess out of Fort Lauderdale (FLL) on March 27th, 2019 on a 10-day Southern Caribbean Medley. This was our third cruise on Crown and our 11th with Princess. We are Elite members of the Captain’s Circle because we sailed in full suites on 6 previous occasions (double cruise credits). We arrived in FLL the night before and stayed at the Renaissance Fort Lauderdale Cruise Port Hotel. I would happily stay there again! We took an Uber from the hotel to Terminal 2, which cost $8.40. Not bad! We got there at 1:00pm and walked straight in. Security was not a hassle and we proceeded directly to check-in and then straight to the ship. It was not busy at all. My only complaint about the embarkation was the usual sail-away photo-op, which gets a bit tiring after so many cruises. The photographers we not rude, but a bit too insistent for my liking. We stopped, had our photo taken and walked up the gangway. My first impression of the piazza was very favorable as Crown Princess had a visit to dry dock since our last voyage. Everything was clean, sparkling and tastefully elegant, as is Princess’s norm. We made way to our mini-suite on Dolphin deck unassisted. Our luggage arrived within 1 hour of embarkation. Our mini-suite was D719. The cabin neat and tidy, albeit a little shabby; just little things like torn lampshades, a toilet bowl that had the white enamel scrubbed off from years of cleaning, scuff marks on the walls and furniture, etc. None of it too off-putting, but less than expected after a recent refurbishment. The bed linens were clean, white and crisp and I really liked the new Princess Luxury Bed mattress! There was also a brand-new sofa bed, but the cushions would not stay in place and always flopped forward over the edge. The balcony had the usual rust spots and needed a touch-up. They finally replaced the old CRT televisions with small flat-screens, but there was only one remote control in the cabin. The TV reception was fair, and the selection was as good as one could expect at sea, but CNN was conspicuously missing from the lineup. The Wi-Fi worked well all over the ship and the princess@sea app was very useful. We sailed on time and headed towards Aruba for 2 sea days - my favorites! There was a lot to do on board and were kept as busy as we wished, or not. It was great to have lots of choices. I am an avid walker and really enjoyed my time on Promenade Deck 5. It is one of a few ships on which you can walk a full circumference, although you had to walk up a flight of stair to get to the bow, then back down the other side. The bow area on Emerald Deck 6 was open most of the time, even on sea days. This was great, as on other cruises on similar class Princess ships, it was mostly closed. 2.8 times around the deck is equal to 1 mile. I checked out the gym and it was modern and very well-equipped, but preferred walking outside versus on a treadmill! We did not purchase any excursions from Princess, nor from any local providers. Instead, we just walked around for a few hours in each port. Aruba was just like it was the last time, and the time before, and the time before, and… I can’t think of too many other cruises that haven’t stopped there. We just walked around and hung out in a few local watering holes. Next day was Bonaire. It too was nice. We did some more walking and hanging out. Grenada was next, and in hindsight, we should have booked some sort of spice tour. I was hell-bent on getting some real vanilla extract, but it was more difficult than expected as all the tourist markets had was the watered-down stuff. I finally found some at an out of the way local supermarket and it was cheap, compared to home. I used some of it in a recent batch of homemade ice cream and it was wonderful! Dominica was next and I was not very impressed with the area around the cruise port. Once again, we should have booked an excursion there. St. Thomas was next and is always a great place to visit! We walked to the beach, hung around, did some shopping and then returned to the ship. Regal Princess was there as well, and she played the Love Boat theme on her horns as we sailed away! Crown Princess could only reply with a few single monotone blasts of her horn! It was funny, and I guess you had to be there! Next day was another sea day and was a welcome rest from port visits. Last stop was at Princess Cays and we just stayed on board and enjoyed having the ship mostly to ourselves. Disembarkation in FLL was a breeze. We had to be out of our cabin by 8:00am but had a nice breakfast at the buffet and finally left the ship at around 10:00am (latest available disembarkation time). Our luggage was waiting for us and the US Customs line only took about 15 minutes to get through. We took another Uber to the Courtyard Fort Lauderdale Beach for our post-cruise recovery day. I would not recommend this hotel as it had perhaps the worst sound-proofing I have ever experienced in a Marriott-branded hotel. A note about using Uber at the cruise terminal for pick-up… getting one was not a problem at all, however finding the pick-up place was a bit of a slog. There is only one small area between the bus/shuttle/taxi area and the drop-off area. It has a single small sign that says Ride Share. If you are getting Uber or Lyft, that is the area you want to head to. Now it is time to convey my thoughts on dining, staff, entertainment, etc. My partner and I do not drink alcohol, so we each purchased an Unlimited Soda and More package. The good news is the “more”! In addition to the normal fountain sodas, Princess has several mocktail options. If what you want is not on the menu, they will try their best to make whatever it is you want for you. I got hooked on Chocobananas in the Wheelhouse bar. The Strawberries on Fire and virgin Strawberry and Pina Coladas were also great. The only odd exclusions were malts and milkshakes at Scoops. If you are a coffee lover, then get a New Grounds Coffee package. It is a good deal and the specialty coffees are excellently prepared by a barista. I got most of mine at the International Café in the piazza. They also have a great selection of sandwiches, panini, soups and deserts. It is open 24/7. Princess no longer uses stickers on your cruise card for addons, rather your purchases are encoded. We ate in the Michelangelo Dining Room every night but four. The food was uninspiring but edible. It was not as good as I remember on previous Princess cruises. It seemed like cutbacks and cost savings had taken their tolls. The wait staff were mostly excellent. We only had to wait for seating on one occasion and that only took about 15 minutes. We had anytime dining and would only accept a table for two. Our evening at the Crown Grill started out fine, but I ended up getting as stressed as the staff by the end of the evening. I’m not sure what was going on as the place was only about half full. I did overhear several intra-staff conversations and they seemed to be running around in fear of the Maître d’. He was very polite to us but was not treating the staff with much respect as he kept snapping new orders to them whilst they were previously occupied. Their stress showed at the table and influenced our ability to relax. However, the food was good. I had an 8 oz. filet mignon and it was cooked to perfection. Our evening at Crab Shack was enjoyably messy! I had the steamer basket. Great staff and food! It is located in a partitioned area of Café Caribe. Sabatini’s was the best evening for specialty dining. Our waiter was excellent, and the food was delicious! I highly recommend the experience. As an aside, the ship’s Captain and some of his friends sat at the table next to us. If the Captain eats there, it must be good, eh? LOL! Another pleasant surprise was at the Salty Dog Gastropub. It is held at the Wheelhouse Bar every evening and offers a nice selection of delicious food for a very reasonable price. The live music is a bonus! Now here are my thoughts as to the general staff around the ship. I couldn’t help but notice the lack of smiles and greetings. It was very un-Princess-like and I am at a loss to explain this, other than they were probably tired from their long times at sea. Nobody was rude or unpleasant, but only 2 members of the staff motivated me to fill in a positive comment card at the end of the cruise. Our Cruise Director, Peter Tredgett, was by far one of the best CD's I have ever seen. He was everywhere, visible, talkative, engaging and really had his act together. I have been on some cruises when the only time the CD was visible was opening or closing a show in the main theater. Peter was very different and really helped make our cruise enjoyable. I must have had three or four brief personal conversations with him throughout the cruise and he remembered my name after the first chat. The entertainment on board was unusually good in the Princess Theater. I especially enjoyed Encore! The soprano, Heather Hill, sang Mozart’s Queen of the Night Aria, from The Magic Flute. If any of you are familiar with this work, it is very difficult and requires a huge tessitura. There are some high D’s, and as she approached them, I said to myself, “I’ve never heard this on a cruise ship before. There’s no way she will hit those high D’s.” but hit them she did! Like an arrow into a bullseye! It was probably the highlight of the whole cruise for me! I got all tingly! LOL! Wow, it was a great show! We also saw Magic. The music was OK, but the wizardry of performing magic tricks on a ship was outstanding and almost worthy of Las Vegas! One last note on being Elite in 2019. We were disappointed to see a card left in our cabin on embarkation day saying that Elite laundry had a three-day turn-around. Pressing was available within 24 hours though; useful as the first formal night was on day 2. The usual Elite reception was held on the second formal night and we met the Captain. They served free cocktails, but I had to ask for a non-alcoholic beverage. There was also a daily reception in Skywalker’s for Elites and Suite occupants. Light hors d’oeuvres were served buffet style. I can’t remember if Platinum’s were invited or not. So, at the end of the day, despite the great, good and not-so-good, Crown Princess did not disappoint. We had a wonderful cruise and would not hesitate to sail on her again. I hope you have found my lengthy review helpful in some way. Thanks for reading and bons voyages! 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Sail Date: March 2019
We arrived the day before, choosing a hotel with free transferts from airport and to port. But, they changed the rules before we gat there, so now they charge 10$/pers to port... a taxi cost 25$. We were 4 adults, so we chose the taxi. ... Read More
We arrived the day before, choosing a hotel with free transferts from airport and to port. But, they changed the rules before we gat there, so now they charge 10$/pers to port... a taxi cost 25$. We were 4 adults, so we chose the taxi. Embarcation was fast (we are Platinium) and they offer cake and coffe while we wait in a private lounge. The ship, our cabin, dining venues and especialy the service was wonderful! Entertainment was good when the dancers and singers were giving the show, but stand-ups were skeaking too fast for those who were not english speaking (native). Ports : we had been to most of them before, so we just walked around in the neighbourhood, except for Dominica, where we took a tour by Princess (good idea, since it was late and they waited for us!). We were surprised by 2 other family members who joined us for the cruise! They managed to find out our cabin number and booked the cabin just beside us! We then opened the balcony doors to have a 3 cabin balcony... very nice! (for confidentiality... that is another story!) We did the same cruise last year and truly enjoyed both cruises. Read Less
Sail Date: March 2019
We chose this cruise to better enjoy the best parts of the Caribbean, currently the southern part, and to specifically enjoy Bon Aire. We normally are all about Princess, but this cruise seemed off probably because many were at the ... Read More
We chose this cruise to better enjoy the best parts of the Caribbean, currently the southern part, and to specifically enjoy Bon Aire. We normally are all about Princess, but this cruise seemed off probably because many were at the contract's end. The selection of food with variety was way below the standard for what I think Princess does, but there seems to be a large dichotomy across ships whether they sail from the SE side of America or the Western. We always try to get the balcony on the end of the 14th floor on this ship and we did. We love this cabin. The entertainment was great with the new show. There were parts that were surreal, but some of the new concepts with the visualization of the dancing wind was very very good and new. Grenada we will never go back too as we felt very unsafe very quickly off port and we have never felt that way in any port over the 100 days of travel we have done. Princess is noted for having less of kids attend and we do not have kids, so the kids were never seen much and when seen were well managed by parents that seemingly needed a vacation! LOL, ironic. BONAIRE is one of the most under rated islands. I would love to have an overnight there and skip Granada all together. The island is special. We live near ft Lauderdale's port, and the entry on to the ship is usually very smooth, but that is probably we know the tricks and the trade of it all. We would NOT take this trip again if Granada is not on there or if there is not a longer non-Sunday stay in Bon Aire. Read Less
1 Helpful Vote
Sail Date: March 2019
We chose this cruise because our friends booked it in November 2018 and we thought it would be great to be together and it was wonderful!! All the staff no matter the rank were very polite, friendly and very helpful and great at their ... Read More
We chose this cruise because our friends booked it in November 2018 and we thought it would be great to be together and it was wonderful!! All the staff no matter the rank were very polite, friendly and very helpful and great at their jobs...from the wait staff in the morning, to the pool staff, our cabin stewards (Hank), etc. But, in particular we thoroughly enjoyed our 'anytime' dining almost 'every' evening with Caroline Villanueva, Ranie Samson and Jabulani Ngwenyo at table 508 in the Da Vinci dining room!! They helped to make it an extraordinary time with our friends! The food was very well presented each night and very good! Other than Aruba and St. Thomas and Bahamas...we would have skipped Bonaire, Dominica and Grenada!! The disembarkation element could/should be revised in our opinion. We were given a time of 7:45am to leave the ship and we stood for over an hour waiting for the 'walk-off' vacationers going first with allllll their luggage in tow...before we could go to the terminal for our luggage. We could have enjoyed a lovely breakfast if we had known about the others going first!!! Over all an excellent product, service and enjoyment! Read Less
9 Helpful Votes
Sail Date: March 2019
We had been happily anticipating our 10 Day Southern Caribbean Cruise, scheduled for March 27th on the Crown Princess. We had an entire year to look forward to it. We did do a 7 day Eastern over Thanksgiving, however, to break up the ... Read More
We had been happily anticipating our 10 Day Southern Caribbean Cruise, scheduled for March 27th on the Crown Princess. We had an entire year to look forward to it. We did do a 7 day Eastern over Thanksgiving, however, to break up the wait. You may be wondering why I mentioned this, well, you will soon find out just how this played into our cruise story. FLIGHTS: We booked our flights through Southwest, as we really like them. We wanted a direct flight from St Louis, as we needed to fly in the day of the cruise. I know, I know, this can be a problem and we don’t like to do it this way, but we both needed to work on Tuesday, so we didn’t have any other option. Our flight was scheduled to get in at 9:30am, so we had plenty of time in case there were delays. On the Friday before we were scheduled to leave, I was sitting in a work meeting and I received a text from Southwest that our flight was cancelled. Due to the grounding of the 737 Max 8 planes, our plane was rerouted and our flight cancelled. Panic immediately set in! I looked on the app for a different flight, but nothing was showing up that would work, except going in early the day before, which meant taking another day off of work, which was going to be a real hassle. I got on the phone with Southwest (only a 9 minute wait for call back, not bad!) and the rep was wonderful. I explained our dilemma and he put us on a flight that left St Louis at 5:30am going through Orlando. We would be in Orlando by 9, so if there was a problem with our connection, we could rent a car and drive to Ft. Lauderdale. Thankfully, all flights went on schedule and we arrived in Ft Lauderdale by 11:30am. A quick Uber to the port and we would be on the ship! I am a list maker. I have a Cruise Packing List stored on my computer. After 12 cruises, I pretty much have it down to a science on what we need and what we don’t need. I had everything packed up the day before, all ready to go. I went online and checked in for our flights, 24 hours before. I printed our boarding passes, luggage tags and put them in the folder with our passports. I carry this in my purse for ease. When I pulled out both passports, the lady looked at Dan and said “hmmm, you’re not Jack”. I looked and the second passport in my case belonged to my Dad! Somehow, after our cruise with him over Thanksgiving, I mixed up Dad and Dan’s passport. We had Dad’s passport and Dad had Dan’s at his house. THANKFULLY, Dan and I both have passport cards, also, that we always take with us on our cruise. Dan had that in his billfold (I had checked that he had it before we left) and we were good to go. I have to admit, I had a huge knot in my stomach for quite a while, thinking of what COULD have happened. I did double check that I had both passports packed, it just didn’t dawn on me that I had mixed them up 4 months ago. Lesson learned and catastrophe averted! Embarkation Princess does embarkation like a well-oiled machine, in my experience. The Port of Ft. Lauderdale is the easiest one to navigate through, in my opinion. We rarely wait and if we do, it isn’t for very long. Within minutes we were hearing the familiar “DONG” as they scanned our cruise card after we walked across the gang plank. I love that sound! It means rest, relaxation, food and fun! We were off to drop off our carryon, put our stuff in the safe and grab lunch. Susan and Ron (sister-in-law and brother-in-law) were already on the ship, as they did the previous 10 day route before ours, and Ron said that they had coupons for the Crown Grill for buy one, get one free for embarkation night. We went ahead and made reservations and headed to the buffet for a light lunch…..so we would be good and hungry for supper. Crown Grill The Crown Grill is an upcharge restaurant on the ship that you pay $29 each to go to. In past cruises, we have eaten there on the last night, so this was a first for us. I have to say, I wish we had eaten in the Main Dining Room instead. It was Prime Rib night and their prime rib is usually pretty good. The guys ordered steaks and Susan and I ordered Lobster Tails. You could have both, for $10 more dollars, but I decided to just swipe a bite of my husband’s steak instead. We were both disappointed that they don’t serve Lobster Bisque any longer, as we both really enjoyed it in the past. The soup that our waiter recommended, that he said was similar, was not very good. My lobster cake appetizer was quite good, though, and I do recommend it. My lobster tail was quite tasty, but not any better than the ones we ate in the Main Dining Room. In the past, they brought out several sides dishes, served family style. We had really enjoyed that. They also used to bring out lots of toppings for our baked potatoes. This time, the just put a few dollops of sour cream, a few chives and some bacon bits on our potatoes. Not that that was bad, it just wasn’t what we had in the past and what we were expecting. All in all, I didn’t feel it was a bad meal, but I wasn’t wow’d by it, which I was in the past. I don’t feel that it was worth the extra $30 for us to eat there. AnyTime Dining We always pick Anytime Dining, as opposed to Traditional Seating Dining, as we like to eat early (5:15-5:30), so that we can get a good seat for the shows that start at 7:15. This works out well for us. Dan and I don’t like to sit at a big table with people that we don’t know. I would eat in the buffet over having to do that. Maybe because I’m in sales and I talk to people all day for a living, I just don’t want to do it on a cruise. Susan and Ron had found a waiter (Jonathon and his assistant waiter Elmer) that they liked at the end of their last cruise, so we asked for them each night that we ate in there. They were polite, efficient and fun. They didn’t have a 4 top table empty, so they put us in a 6 top by the window. It seemed like the same people were sitting at the same tables around us most nights. One evening we did have something funny happen. A hostess that we had not seen before walked up with 2 people and sat them down with us, after we had already ordered and were eating our appetizers. The look of confusion on all of our faces must have been apparent, because she stopped as she walked away and asked if there was a problem. We said “no, no problem” and welcomed our tablemates. They smiled and nodded at us when we introduced ourselves and then we realized that they didn’t speak English. They said that they were from Bejing and nodded “no” when we asked if they spoke English. They did understand us a bit, so we communicated by pointing, nodding and smiling. The lady pointed to my husband and to his sister, sitting on either side of me, indicating that she could tell that they were related. Susan put up 6 fingers to tell her that there were 6 siblings and she laughed, so she did understand that. We had steak and lobster that evening and Jonathon brought out an extra lobster tail for Dan and for Ron. I didn’t waste any time in snagging it for myself, LOL Somehow, while I was talking, Dan told Jonathon that I didn’t want dessert and to bring me a plate with the words NOTHING written on it when he brought out desserts. He complied and everyone had a good laugh, even our Chinese tablemates and they even took a picture of the plate. Jonathon did bring me out my Love Boat Dream, that I ordered every single night we were in there, so all was good! Overall, the food was good, everything was cooked the way that we ordered it and it was served in a timely manner. Our waiters were friendly and prompt. No complaints from us! Horizon Court/Café Caribe We ate breakfast about half of the time up in the HC. I would get my coffee in the IC, though, and bring it up with me. The food in the buffet was good, not great. Dan ate lunch in there most days and he said that every time he went, he found something up there that he was happy with. We ate supper up there two nights (Mexican night and German night). Everyone enjoyed the food on Mexican night German night, I brought in a hot dog from the grill, so I was happy, LOL The only complaint that I have is it was hard to find a table at lunch time. Many times we had to walk around a few times before a table was available. A little more seating in this venue would be great. Salty Dog Grill I consider myself a hot dog connoisseur (yes, I’m serious!) and I have to say that their hot dogs are A+++! I ate one every single day for lunch and twice for dinner. Okay, I admit it, some days at lunch I ate 2. They are just that good. Dan had cheeseburgers there several times and he said that they were always very good. He had thought about ordering an Ernesto burger, but didn’t want to wait the 20 minutes that it takes to cook. We like that the food is served in baskets as opposed to plates, as it made carrying them around easier. International Café I went to the IC early most days for coffee. Some days we ate breakfast there, some days I took my coffee up to the buffet. Dan enjoys the breakfast sandwiches there, along with the banana walnut bread. My only complaint at the IC is what they DON’T serve any longer. I kept going down, looking at the desserts to see if this is the day that one of my 3 favorite desserts were being served. I was disappointed for several days in a row. Finally, I asked a lady when they were going to have the peanut butter pudding with the chocolate on it and she shook her head and said “discontinued”. Then I asked about the tiramisu….”discontinued”. Then I asked about the chocolate/vanilla layered dessert…you guessed it….”discontinued”! These were my 3 favorite desserts from there. I have to say that the desserts that they did have, just seemed blah to me, so I only had one, that I didn’t even finish. I was quite disappointed. Dan and Sue were both happy to see that the pistachio pudding was on the menu several different days. They both imbibed, to make sure that the powers-that-be knew that it was a good menu selection. I still enjoyed my coffee, but I have to admit that my love flame for the IC definitely dwindled a tad bit! My hubby, however, enjoyed several of the new desserts that he tried. We both really like their sandwiches and he loves the shrimp salad that they offer. Production Shows The last 2 cruises (Royal Princess and Regal Princess) that we had completed had excellent production shows. We were really looking forward to the shows on this one, because they were produced by the same person. I have to say that I didn’t enjoy either of the production shows(Encore and Magic to Do) on this cruise near as much as the past 2 cruises. They weren’t bad, but they weren’t really good either. They had good moments, but not really any great moments. The singers were good, but not great. The dancers seemed to be slightly off on most of their dances. Not bad, but not good, either. Average, I would say. Neither of the 2 production shows were something that I would have went back the next night to watch for a second time, while I would have the ones on our last 2 cruises. Other Entertainment We saw the comedy show by Troy Thirdgill. He was excellent. Very funny show. I would see him! He did 2 different shows on our cruise, before departing the ship. We really loved the ventriloquist/singer/variety show performed by Michael Minor. He had 2 shows and we attended both. He could do really good impressions, without moving his mouth, and it seemed like the puppet was actually talking. Very entertaining. We attended a performance by Stephanie Hodgdon, who was singing a rock tribute to the Kings & Queens of Rock and Roll. I really enjoyed her performance of Dreams, by Fleetwood Mac. She totally nailed Bette Midler’s The Rose. I felt that those songs were in her wheelhouse and I would have preferred more of those type of songs. She did a good job on the rock songs, but I don’t think that Helter Skelter was really the best choice for the Princess Cruise Crowd. Overall, she was good. Not great, but good. We also attended two shows by Gary Lovini, who was a violinist. He was very talented and entertaining. I would watch him again. I did enjoy the Sweet Soul Music Show and the Blame it On the Boogie Show by the Princess Singers and Dancers and I felt that they did a pretty good job on that, but those were songs that I really, really like, so that might have something to do with it. Cruise Staff Our Cabin Stewart was very good. I told Dan it was like he was a little stealth ninja, sneaking into the room every time we left to tidy it up! He always seemed to get in there and do his job. He kept our ice bucket filled and our towels refreshed, so no complaints from me. He was friendly, but I really didn’t see him much! The Cruise Director, Peter Tredgett ,did a great job. I can’t say that I remember any Cruise Director’s from past cruises, but I will remember Peter. We enjoyed him and we seemed to see him about the ship. I did have a bit of personal interaction with him, as I won an Instagram Contest that they had. Peter had asked us to take selfies around the ship, post them on Instagram and #crownprincess. I posted several pictures and was surprised to have a voicemail from Peter on the last day that they especially liked my selfie with the wait staff from formal night and the one from the disco party and that I was the winner and would receive something in my cabin later that day. We were both excited, as were Susan and Ron, as we contemplated what the prize would be! A free cruise? A Princess Gift Card? No, it was better than that! It was a stuffed Stanley Bear, LOL All kidding aside (I wasn’t really expecting a cruise, I figured it would be a bottle of bubbly, which I have won before), the bear is very cute! I did have the opportunity to be in need of assistance from Passenger Services, and they did a fine job. I will discuss that in a bit! All of the other staff we encountered were friendly and helpful. It did seem like there were less bar staff working around the pools, taking orders and delivering drinks. But, the ones I did see were friendly. MUTS When we first started cruising, we LOVED MUTS. We had said that we wouldn’t want to cruise on a ship without it. Now, we hardly use it. Whoever decides the lineup/schedule needs to rethink what they are doing. On sea day they did have a movie at 10am, but at 12:30 or so they played a concert. In the past, they would play another movie. The next thing was usually a concert again. This is prime sun time. They should be playing movies. Then sometime between 3 and 3:30 they would start a movie. Usually it was a decent movie. But, who can sit there until 5:30 to watch a movie? Most people need to go and start getting ready for dinner, especially on formal night. It would have been better to play the movie around 1 and then play concerts late afternoon, where people aren’t really watching it any way. They did have some good movies playing, but WHY do they need to keep playing Mama Mia!! Then, to add insult to injury they played Mama Mia 2!! Seriously, stop it! It’s played on there for YEARS. Stop it! The movies in the evenings looked like they were well attended. The weather was perfect for it, too. Ports Aruba. We had never been to Aruba and had wanted to cruise there for several years. We love the B & C of the ABC Islands (Aruba, Bonaire, Curacao), so we figured we would love Aruba, too. It was warm and beautiful. We booked a snorkeling excursion through a company we found on Trip Advisor, Aruba Watersports Center, and they did a great job. They were friendly and helpful. The snorkeling was better in Bonaire, but I was very happy with Aruba Watersports. If you want a strong rum punch, they make some good ones! Woo baby! After snorkeling, we went back to the ship to drop off of stuff and grab a bit of lunch. We then walked into town to do a little shopping. The shopping there was pretty good. When it was time to head back to the ship, I put my hand in my pocket and realized that I had lost my cruise card. I have never done this before. I have to admit I panicked a bit, LOL. To complicate matters, I didn’t have ANY ID with me. Every other time I carried my passport card, but this time I ran out without it. When I got up to the first security checkpoint, I didn’t have ANYTHING to show them. I told them my story and they looked on the ship manifest and they let me in. My dear husband, was standing behind me telling the lady that he didn’t know me and I looked shady. I had to repeat this again when I got to the ships security check point. They asked me my info and cabin number and they cross checked it with the photo that they had taken of me. They let me on the ship and told me to go to Passenger Services to get a replacement card. Yeah! I wasn’t stranded in Aruba! But, I guess if you have to get stuck somewhere, it might as well be Aruba! Passenger Services was friendly and they made me a replacement card quickly. Another crisis averted. Bonaire. We had been to Bonaire last year and LOVED it. The snorkeling was wonderful. I booked a private excursion with Woodwind, as we had used them last year. A few weeks before we sailed, I received an email from Woodwind that they “had to take their boat out of the water and will not be doing any trips March 31st”. When I asked for a recommendation, they recommended Sea Cow. I tried to book them independently, but they had already contracted with Princess for that day. So, I went on Princess’s site and booked it. I highly recommend the Sea Cow folks. They were friendly, knowledgeable, and I would definitely use them again. The snorkeling in Bonaire was better than in Aruba. I also think we saw more fish and a bigger variety of species than we did last year. I did have a bit of a mishap, about half way through, I got stung by a jellyfish! I had no idea what had happened, just that my leg was burning pretty badly and it hurt. Two people that were behind me in the water were stung, also. Then, I saw a few of them around me. I told our guide and she said not to worry about it and that she would pour some vinegar on it when we got to the boat. It hurt, but it makes a good story now! LOL By the next day, the marks were no longer visible. Grenada. We had also been in Grenada last year, so we decided to just do a beach day. We found a nice beach and rented 4 chairs. It was a nice relaxing day, no complaints! Dominica. Last year we were supposed to go to Dominica, but they changed the port to Martinique, due to the hurricane damage. After speaking to a guy in Grenada about a great place to snorkel in Dominica, so I went online to try and book something for the next day, but I couldn’t find anything. So, we decided to file that info away until next time and just explore a bit. Susan and Ron went on an excursion through Princess and Dan and I headed into town to explore and shop. The port where we docked had a lot of construction materials around and not really any shopping. The Regal was parked at the other dock and there was shopping down there. It was about a 30 minute walk, so we decided to go walk out breakfast off. It was an easy walk and there were sidewalks most of the way. When we got to the “town” area, we looked for shopping, but we seemed to be in a not-so-great area, so we headed back to the area around the Regal. There were lots of vendors set up shop there and we found a shirt for hubby and a dress for myself, so we hopped on a shuttle ($2/each) and went back to our ship. When we were sailing away from port, the Regal played the theme from The Love Boat to us. Everyone loved it. That was one of my favorite things when we sailed on the Regal and the Royal. Sea Day. We had 2 sea days at the beginning of the cruise and I wouldn’t even mention this third one, but it was rather exciting, so I will. We were sitting in the IC having coffee/breakfast and Dan looked out and said “a whale”! We all looked out just in time to see a whale jump, again! We watched for a while and saw it jump several times. It could have been a couple whales, but we only saw one up in the air at a time. It was only about 100 yards from the ship and it was like he was showing off for us. We had a perfect view from the 5th deck. Susan went up to deck 7 to watch for more whales and we went about our day. Dan and I ate lunch on our balcony and while we were sitting there, we saw several whales jumping in the horizon. Several, as in approx. 30 different jumps. It was such a pleasant surprise, as we weren’t expecting it at all. St. Thomas We have been to St. Thomas several times and decided to just take a taxi to Megan’s Bay to swim. We should have brought our snorkel masks, but we didn’t. We had a great day on the beach and swimming, though. We had a few turtles that entertained us for a while, also. A taxi is $8 per person, each way and the admission to the beach was $5.00 It was a very nice beach day. Princess Cays. Many times I elect to stay on the boat at Princess Cays, as I enjoy the boat with less people. Dan decided to stay on the boat, but I went in with Susan and Ron. We waited until 10:30 and there was no wait for a tender ashore. We did take our snorkel equipment and we found chairs at the far end. The water was clear and beautiful and we had a wonderful beach day. While on the each, we saw what looked like a rainbow circling the sun. I had never seen that before and it seemed like 50 people were staring at the sun taking pictures. I took one, but it didn’t do it justice. I took the ferry back to the boat and ate a late lunch and then just relaxed on the balcony and read. Chair Hogs. I was so pleasantly surprised on this voyage! I did not see hardly anyone reserving chairs. You could go out at any time and find a fairly decent place to sit, even around MUTS. Everyone I encountered was being super polite and they were picking up their towels when they were leaving and they weren’t leaving a book/bag on a chair and walking away for hours at a time, like we have seen in the past. It was refreshing to see! Disembarkation. Usually we do walk off, as we need to head to the airport early and hop a flight. This time, our flights weren’t leaving until 3:15 pm, so we elected to stay on the ship as long as we could, LOL We had a 9:45 disembarkation time. We had a nice breakfast in the Horizon Court and then sat in the IC and then Michaelango until 9:45. It went very smoothly, we didn’t have to wait long and customs was a breeze! We were outside, hailing our Uber in no time. For 4 people, with luggage, to get from the port to the airport it was $28 and change. Not bad. Flights home were uneventful and now we are at home ready to work off the 6 pounds (me) and 8 pounds (hubby) that we gained. It was worth it! All in all, it was a great cruise. We had a bit of adventure with the passport, lost cruise card/lack of ID, jellyfish sting, but that just adds to the story! We have noticed several penny pinching things, but nothing too drastic, yet! We love Princess and will continue to support them, but hope that they don’t keep cutting out things here and there. We’ve heard that they hired a company to help them increase their profit margin, which is a good thing, unless it brings down the overall quality of the product. It was a wonderful 10 days and I wish that we were repeating it again soon! Read Less
2 Helpful Votes
Sail Date: March 2019
We chose this cruise since there were some islands on the itinerary that we hadn't been to before. We love the crew on the Crown so we wanted to sail on her again and this was our 4th time on her! We live in NE Florida so for a ... Read More
We chose this cruise since there were some islands on the itinerary that we hadn't been to before. We love the crew on the Crown so we wanted to sail on her again and this was our 4th time on her! We live in NE Florida so for a change we drove down to port the morning of the sailing. We parked our car at the Park N Cruise and caught the shuttle to port. We arrived around 11:45 and were onboard by Noon, just in time to get lunch in DaVinci dining room! Easy peasy! Our cabin was on Baja Deck, midship. Nice cabin, in very nice condition except for the AC...our cabin was very warm and it wouldn't cool down. I always bring a small battery operated fan so that helped. The "ventilation worker" came to our cabin a few times and customer service followed up several time to see how the cabin temp was. It did get a wee bit better and the last day they offered us some obc credit to make up for the issue. Our room steward, John was quick and efficient! We sailed on the Crown 25 day sailing in the Med last October and the food in the dining room was not good. This time however, the meals in the dining room were very good! Not a bad meal for the whole 10 days! Very impressed by the change! Our waiter and assistant waiter were both friendly and efficient! The new "late dining" time was 7:15 but they opened the doors at 7:05 most nights. The new time fit with what we like to do onboard and if you want to make it to one of the shows(9:15), it works well We ate in Crown Grill the first formal night, and it was lovely as usual! However, they rolled out the new wine list on our sailing and when we ordered a bottle in the Crown, they had a hard time finding it...took 20 minutes! We did try some of the new wines and were very pleased with our selections. We played Trivia several times and actually won 3-4 times! We attended several of the game shows which are always fun! We went to Kareoke and the Voice of the Ocean audiions and that is always entertaining! The cruise director staff was great! We particularly enjoyed Allwynn and Song! Very fun and funny! We didn't go to any of the shows in the Princess theater having seen many of them on our October cruise. We went to a few in the Explorers lounge and they were good. I played Bingo twice and was very dissappointed with the higher priced packages...even higher than just 5 months ago! And I found the hard sell on the "tablets" to be extremely irritating. Smallest tablet package was $69!!! Won't be playing bingo anywhere near as much as I used to. Very disappointing....but I must say this was the only real downside to this sailing. For one of the few times, we booked all Princess tours and they were good to excellent. Whale Watching in Dominica was a real highlight! And we also ventured to a sailing on the "AquaSpace" vessel, a one-of-a- kind 40 year old exploring boat that Jacque Cousteau used for some of his explorations! Very interesting and different! In Aruba the DePalm island beach break was nice and relaxing and included drinks and lunch. Overall, we found the Crown to be even better than before and it was reflected in being voted #2 ship in the fleet only behind the Regal! The health inspectors came onbaord mid cruise and gave the Crown 99 points!! That's really saying something for a ship as old as the Crown! I give credit to the Hotel General Manager, Andreas Pitsch for all the quality improvements....he is doing an excellent job! We will definitely sail on the Crown again! Read Less
2 Helpful Votes
Sail Date: March 2019
Went to islands we had not been to before. The ship was clean and well managed. There is obviously a lot of Elite members now cruising. Laundry warning about extra time for turn around of returned clean clothes was the first clue. ... Read More
Went to islands we had not been to before. The ship was clean and well managed. There is obviously a lot of Elite members now cruising. Laundry warning about extra time for turn around of returned clean clothes was the first clue. Dining room food choices are getting smaller with lots of unknown dishes being presented. Sabatini's and Crown Grill were better food in general and service in both was very good. Kind of confused by them having different wine lists. The wine we chose in Sabitini's, and all enjoyed was not available in Crown Grill. Strange since both are on the same ship. Regular dining room food seemed lackluster. A sign of the times in almost all cruise lines. Bottom lines are taking effect. Princess still ranks high for me but declining. Cruise staff was excellent as always and the hosted cruise critic event visit by a staff member was a great positive. Biggest complaint is still seat savers and deck chair hogs. All cruise lines need to enforce some more stringent rules! Overall meeting fellow passengers were a positive experience. I will still look at Princess first but continue to cruse by destination and itinerary. Read Less
1 Helpful Vote
Sail Date: March 2019
We wanted a relaxing time away and to warm up!!!. The crew was exceptional especially in the bars and international cafe The Salty Dog Grill had exceptional grilled food and offered a good variety. It could be substituted for main course ... Read More
We wanted a relaxing time away and to warm up!!!. The crew was exceptional especially in the bars and international cafe The Salty Dog Grill had exceptional grilled food and offered a good variety. It could be substituted for main course if you don't want buffet or dining room. The dining room breakfast was good far better than dinner. Service at dinner was always slow. We really enjoyed the buffet. The dinner was different each night with a theme from different countries. It was exceptional. Dining room sit down was so so. Entertainment was fantastic and they offered a variety of venues nightly. The singer and dancers on this ship were very good and voices paired up very well. The highlights were the comedian and the ventriloquist. The both did two shows with the ship using the smaller venue stage which worked out great as they staggered start times between them and the main show in the princess theater. The ports were varied and offered a variety of choices to everyone. Read Less
Sail Date: March 2019
The staff on princess cruise made my vacation the best vacation ever!!! Everyone was so attentive kind and very helpful. Anytime I needed directions they always knew how to direct me. The steward kept my room clean and even after it was ... Read More
The staff on princess cruise made my vacation the best vacation ever!!! Everyone was so attentive kind and very helpful. Anytime I needed directions they always knew how to direct me. The steward kept my room clean and even after it was cleaned and I took a nap my bed was later remade and of course I loved the chocolate left on my bed each night. The waiters were awesome as well making sure my meal was the best. The entertainment on the ship was awesome. We got to know the staff very well and they were all so nice and friendly. We had a lot of laughs playing games and watching the different activities. I love Ed that we could grab a pizza slice late at night for a good snack. This was my first cruise and I now have fond lasting memories of the best vacation I’ve ever had. Read Less
3 Helpful Votes
Sail Date: March 2019
First let me say, we are avid Celebrity Cruisers, or at least used to be. When they introduced the Edge we were excited about something new, BUT they have priced themselves out of the market with the new ships, and they go to awful ports. ... Read More
First let me say, we are avid Celebrity Cruisers, or at least used to be. When they introduced the Edge we were excited about something new, BUT they have priced themselves out of the market with the new ships, and they go to awful ports. So we decided to try and find a new cruise line. We researched and thought Princess would be closest. I guess if you start at the top, its hard to come down. The good things: We had a suite (for our anniversary) which was one of the best layouts we've ever seen. So spacious, and well organized. Our room steward was exceptional...better than any steward OR butler we ever had on Celebrity! The premium dining experience in Sabitinis was worth every penny and more! The staff truly made us feel welcome, and the food was outstanding. The Zumba instructor was one of the best I've ever experienced at sea. The itinerary was great. Its really nice to have the international café open 24 hrs a day. The food is not bad and if you get hungry at 3:30 pm ….you don't have to wait for the buffet to open at 5... The bad things: Priority boarding for suite guests is supposed to exist but it doesn't. You are grouped in with about 300 other guests who are Elite. And if I hadn't caught the mistake the boarding agent made, we wouldn't have even been with Elite people. Same thing happens with "priority debarkation"...it doesn't exist. The buffet was awful...totally cramped with an unworkable layout, bad food, and hardly no selection. The main dining room is hit or miss. The first night we waited almost an hour for our appetizer to be brought to us. Dinner took a total of 1.45 hrs....and we didn't stay for dessert because we were so frustrated. After much debate we decided to give it one more chance. I'm glad we did because the service was much better. The food is edible but not anything to write home about. Again.....some good nights and some bad. Chops Grill was awful. We had veal chops that were tough and tasted like cheap beef. Service was slow and disinterested. The spa (on my trip) was very bad. The $200 facial I received was a joke. Definitely not worth the money. I knew it would be overpriced but I atleast expected a $100 facial for $200. The staff member who did mine, squeezed my head so hard (her idea of a scalp massage) it felt bruised for 3 days after. I did mention it to a manager and she offered a redo the next day, which I canceled because my head hurt so much. The service desk does not speak good English so if you have an issue....good luck. I had purchased a $50 Spa credit (with Credit Card points) before ever boarding. It was never applied to the booking, so I went to the desk to see about it. They had delivered a $50 spa Gift card good ONLY on port days and a $25 OBC to use in ship store, to our room on our anniversary (which was a very nice touch and I should have listed above). But they kept insisting the $50 credit that I purchased was that one. It took me an hour and getting so upset I was in tears, to get them to understand. I kept pointing to the words "a GIFT from Princess Cruises on your special days" imprinted on the card, and the fact that it was only good on Port days. The credit I purchased was good any day. Finally I got through to them, but it still took another day and 5 phone calls to get it fixed. If it had been Celebrity, they would never had argued over a $50 credit with a suite guest.....or any other guest for that matter. I don't know if they just don't understand English very well, or they just didn't care...hard to say. Before that happened we were thinking of giving Princess another chance with a different ship, and went to the future cruise desk. They have ONE person working so its always a wait, but we waited only to get treated like she just could care less. We wanted some recommendations on Alaska...ship size, ports, ect. EVERY question we asked, we were given the response "it just depends on what you want" I wouldn't have asked if I knew what I wanted...duh. We needed some guidance, and she just wanted to rush us out. Needless to say, we didn't book anything, and probably wont. I was so hopeful we would like Princess, but we will just have to try another line. I miss Celebrity but wont pay the inflated prices for the new ships. Love the older ships, but they do the same itinerary's every year, and we just got bored with that. Read Less
Sail Date: March 2019
we were looking for a 10 day cruise with good hot weather, which we did get. We have been on this ship before and it has since been refurbished but I'm not sure what parts. It seemed exactly the same as 10 years ago. Maybe the ... Read More
we were looking for a 10 day cruise with good hot weather, which we did get. We have been on this ship before and it has since been refurbished but I'm not sure what parts. It seemed exactly the same as 10 years ago. Maybe the specialty restaurants which we did not go to. The cabins were exactly the same but with very mushy beds. We chose twin beds which were extremely small and too soft. They had very heavy duvets on the beds which might have ok on a trans ocean crossing but far too hot for the caribbean. The ports we went to were just ok. Bonair was very interesting. We took a ship excursion in Grenada but the driver just took us to each stop and opened the door to the van and told us nothing. I complained at the ship but they just apologized. At St.Thomas we would have had to take a taxi to town which was charging $5. per person for approx.2miles. We didn't bother. The Princess Cays was very nice. A nice time to swim in the ocean. Entertainment is very good on the Princess which is one of the reasons we keep coming back, but I would go on a newer ship if we do it again. Read Less
2 Helpful Votes
Sail Date: March 2019
The itinerary as well as the 10 days, gives you more time to enjoy activities as well as time to relax. The cruise director, Peter and his staff were wonderful. Alwyn was especially good at his position of assistant cruise director, ... Read More
The itinerary as well as the 10 days, gives you more time to enjoy activities as well as time to relax. The cruise director, Peter and his staff were wonderful. Alwyn was especially good at his position of assistant cruise director, then Song and Will. There was another member and I can’t reme correct spelling or pronunciation, Bongani. We enjoyed about every aspect of the cruise, many games and activities throughout, trivia, karaoke, The Voice, bingo, you name it we did it. Also did 3 Princess excursions that we all enjoyed. Had one of the best experiences ever at The Crown Grill. All in all, a great cruise. I simply loved every to cruise with Princess. My husband and I have cruised 29/30 times. This was our 27th with Princess and we now only travel with Princess. The Crown is somewhat older compared to Regal and Royal, but still a lovely ship. Embarkation and disembarkation went extremely smooth. Our inside cabin was adiquitly furnished with enough shelf, drawer and hanging space, abundance of coat hangers made a world of difference. Had great ports of call where we did 3 Princess excursions. Great cruise with great company. Read Less
1 Helpful Vote
Sail Date: March 2019
We Uber’d to the pier for $8 for the 4 of us. We planned to walk as it is just across the street about a 10 minute walk to births 1 and 2 The usual Princess ones, but the Crown was at berth 14. We arrived around 11 am and checked in ... Read More
We Uber’d to the pier for $8 for the 4 of us. We planned to walk as it is just across the street about a 10 minute walk to births 1 and 2 The usual Princess ones, but the Crown was at berth 14. We arrived around 11 am and checked in with no line then waited about 15 minutes to board. On by 11:20 I think. The ship looked good inside and out. All the crew members I talked to were friendly and open. I tend to talk to crew a lot. Only on the last sea day was it hard to find a lounger by the pool. No noticeable lines anywhere even on embarkation day. Bar service was good as well as the grill, pizza and ice cream. The buffet was good also. My youngest son was pleased to find that they had waffles for afternoon snack at the buffet; he’s a big waffle fan! I was introduced to star fruit there as well buy a server, probably the tastiest fruit I’ve had. The usual cruise activities didn’t intrude if you didn’t want to participate or watch. It was the first cruise that I actually saw whales in the sea, both jumping and spouting! We had an emergency evacuation the second day. They cleared the front half of the ship outside and the promenade deck as well as all balconies on the port side as a Coastguard helicopter came to take the passenger to a hospital in Puerto Rico. We didn’t do any shows. Saw a special guest magician that was really fun. We went to trivia a few times but mainly just relaxed on ship. The boy’s loved the kids program in the Lodge. We let them check themselves in and out on sea days. They had foosball, air hockey, skeet ball, a lot of arts and crafts, movies, and of course computer games. They came back with a lot of stuff from the program some junk and some worth keeping. They got small stuffed whales as a goodbye gift. They get a “kids” patter in the room the first day with the week’s schedule. On sea days we would have breakfast with them then they would go to the Lodge and we’d meet back for lunch and pool time most days. Most nights they would eat dinner with us and leave before we were done to go to their evening activities. On port days after our excursions or exploring we would have to check them in and out of the program in person and be given a pager for contact until sail-a-way. We had Anytime Dinning that worked great for us. As I stated we were a group of 8 and the first 2 nights we had a 10 to 15 minute wait but from day 2 on the Maitre’d told us to just show up whenever we wanted as they were holding the same table just for us! Our Head Waiter, Sebastian, took excellent care of us. On several nights he brought us special dishes for us, a couple of pasta dishes, calamari, and a special dessert once. I think they were from the Club Class. The pastas were tasty the calamari not so much. My 9 year old told him he liked the bacon in the buffet so on his birthday he brought him a plate of bacon as a gift! It was a favorite time of day for us as a family to get together each night for dinner and share experiences not only amongst ourselves but with Sebastian and Natalia our waiter. Often we would stay late talking with them and each other. We booked all excursions through the ship. We like the security of that. St. Kitts was swim with dolphins. It is kind of expensive but well worth it. This was our 9 year olds birthday request and by far the highlight of the trip for us all. My wife had done it in the past and said it was incredible, I was more along the lines of we’re on vacation and it was an experience she wanted to share with the boy’s so let’s do it. It was fantastic! We were in the water with the dolphins for about 40 minutes we danced with them, pet them, held them, they pushed us by our feet, pulled us with their fins, had them do some other tricks. It was the most amazing thing to experience. It’s hard to explain until you experience it. But if you get a chance to do it go for it! I couldn’t recommend it more. In Martinique we did a catamaran sail/beach break. The sail was much better than the beach break. It was interesting in that the tour guide constantly reminded us that Martinique is part of France and the EU, things like “all our exports go to Europe “or, “we can travel to any EU country without visas” “we are all French citizens”. It seemed a little more than just national pride, almost as if she thought she was superior because of it. Incidentally I think the majority in our group was from the UK. Martinique was the least touristy of the ports. There is a neat fort near the cruise port but you can’t go in as it is an active French military base. In Barbados we went snorkeling over shipwrecks and saw sea turtles and stingrays as well. It was really fun snorkeling there. In Antigua we did a sting ray encounter witch was fun as well. We rode a small boat out to a sand bar on the Atlantic side of the island and had about an hour interacting with the rays or just snorkeling around the shallow bar. St. Thomas we basically stayed on the ship. After 4 busy days it was nice to just relax aboard and the boys wanted to be in the kids club anyway. Grand Turk we just hung out at the cruise port beach. There was a Carnival ship in before us so it started out crowded but they departed a few hours after we got there and gave us more room. It was a good beach day. Read Less
1 Helpful Vote
Sail Date: March 2019
This was our "Triple Crown Cruise" since it was the third time we've sailed on her. The Crown has been updated so it looks brand new. With 10 days to relax and four new ports to explore it was a great cruise. We had the ... Read More
This was our "Triple Crown Cruise" since it was the third time we've sailed on her. The Crown has been updated so it looks brand new. With 10 days to relax and four new ports to explore it was a great cruise. We had the cabin the back of the ship which was very quiet except for the engines: we knew when the ship was docking since we heard, and felt, the side thrusters. There was a little more ocean motion that we felt at night and it was a pleasnt rocking that rocked us to sleep every night It stil was a wonderful room. The food was great at every food venue, but the Crown Grill is still the best steakhouse on land or sea and the Carribean. We were finally able to get reservations at The Sanctuary which was a whole new experience. The crew were outstanding and they all treated us like family. the International Cafe was our favorite place, as usual. There were great show and and the comedian was hilarious! I highly suggest swimming with the turtles in Barbados. Don't forget to book your next cruise while still on the ship! We love Princess Cruises!!! Read Less
Sail Date: March 2019
We choose this cruise because it was sailing to certain Islands we have not visited yet. As we did not like to idea of having to get off the ship on the first ten days, it did not disrupt our plans. We made the best of it and walked into ... Read More
We choose this cruise because it was sailing to certain Islands we have not visited yet. As we did not like to idea of having to get off the ship on the first ten days, it did not disrupt our plans. We made the best of it and walked into town and did some shopping. The crew was amazing and directed us on how to check out and return without a hitch. The intertaiment crew were great and the shows were excellent. The daily actives were also great to get involved with and get to meet other passengers to play with. The bartenders were amazing and always remembered your names and your drinks. We had a great time and will be cursing back on Crown Princess in January 2020. The cruise director and his staff were great and always willing to get you involve with the game and trivia and we look forward to getting involved. The waiter and assistant waiter were out of this world in taking care of our dining needs and what we like to eat. They always made sure our drinks were at our table for dinner. Read Less
Crown Princess Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.5 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

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