106 Fort Lauderdale (Port Everglades) Celebrity Summit Cruise Reviews

My husband and I recently returned from our first-ever cruise. Our travel agent set up all of the details and suggested the Summit as a good first cruise experience due to the size of the ship, the package offerings and the fact that we ... Read More
My husband and I recently returned from our first-ever cruise. Our travel agent set up all of the details and suggested the Summit as a good first cruise experience due to the size of the ship, the package offerings and the fact that we preferred to cruise on a ship with more adults & fewer kids. All in all, we had a great time! We went Concierge Class and the attention to detail in our stateroom by our room attendant was second to none. Every detail was attended to - even doing things that we did not expect! Food choice was very good and service in the dining room was excellent. On board entertainment was also a highlight as we didn't realize EVERYTHING would be live - from signing to dancing to the music. Having only done all-inclusive resorts before we were used to the mediocre dance groups and the lip synced songs. There was certainly enough to see and do on board and everyone on staff was excellent! We thoroughly enjoyed our time on the Summit and already have our travel agent checking into options for another cruise with Celebrity in 2019! Read Less
Sail Date February 2017
Left FL on Feb 18 for a 9 day cruise...a fill in between charters. Loved the ship...perfect size to get to know fellow passengers and staff. The friendliest staff encountered in our 35 days of Celebrity cruising. Dining staff ... Read More
Left FL on Feb 18 for a 9 day cruise...a fill in between charters. Loved the ship...perfect size to get to know fellow passengers and staff. The friendliest staff encountered in our 35 days of Celebrity cruising. Dining staff excellent...Cafe de Bachio also. Definitely intend to sail on Summit again......probably from San Juan her home port....which is an excellent place to spend a few days prior. Our stateroom was a midship balcony...although smaller than Eclipse and Equinox was fine for us (retired couple) Entertainment provided by the Summit entertainment staff was first clsss.......guest entertainers not so much...with the odd exception. Ports of call....the usual suspects...St.Kitts, St.Martin,St.Thomas and San Juan....enjoyed San Juan the best. Amazng the difference in Old San Juan from 20 odd years ago..had the best jug of Sangria there...just to replace body fluids you understand Overall a very enjoyable trip..we hope tò duplicate in the near future..God willing. Read Less
Sail Date February 2017
Found Family Value cabin a couple of weeks before sailing only on Celebrity site. These cabins have 2 rooms with a slider partition between them, 2 TVs and 2 thermostats. Room closest to veranda slider and very large verandas has 2 sofas( ... Read More
Found Family Value cabin a couple of weeks before sailing only on Celebrity site. These cabins have 2 rooms with a slider partition between them, 2 TVs and 2 thermostats. Room closest to veranda slider and very large verandas has 2 sofas( not especially comfortable as they are sleepers). The end cabins have a veranda with a table and 4 chairs, 2 loungers and 2 lounge chairs. One bathroom. These rooms are only released at the last minute. They are not suites and do not get extra perks but the size alone makes them very desirable. Deck 9 is under the Sunset Bar on the Lido deck so there is some noise early am when the set up and at various tomes during the day. Due to the addition of Blu and Luminae the main dining room is very crowded and noisy. Many guests also do not understand that shouting in a restaurant is not cool. Shows were not well done even though the cast is very talented. Saw one comedian who was very low key and talented. Musicians around the ship were all quite good. Persian Garden on this boat is an interior room- not the loungers shown in the adverts. Beach excursion through the boat in St Kitts was very nice. Would do the one in St Martin through Twin Island excursions as much less crowded. Read Less
Sail Date February 2017
I will start by saying Captain Alex is running a tight ship. He has a crew with high morale that go above and beyond to make sure every aspect of our vacation was excellent and went smoothly. From embarkation to debarkation, everything ... Read More
I will start by saying Captain Alex is running a tight ship. He has a crew with high morale that go above and beyond to make sure every aspect of our vacation was excellent and went smoothly. From embarkation to debarkation, everything worked like clock work and there was never a worry or concern. The food was spot on in the dining room and the buffet. Our server Xiomara was a cut above and never ceased to insure our experience was top notch. Never a miss on any meal though there was a temperature issue at times with the after dinner coffees but she doesn't make them. The condition of the ship is superb for a ship its age. There are some spots that need some paint, but hey, I spent 20+ years in the Navy so I notice those things. And the reason they call ships "she" is because it costs so much to keep them both in paint and powder - Chester Nimitz. The bartenders and servers were quick and responsive everywhere. And the pool area, while crowded was clean and enjoyable. There could be better enforcement of the holding of chairs as we saw multiple groups of chairs held for hours with no on in them. The staff entertainment was superb and two of the comedians were very good. Sure, the age of the guest was elevated, but that is what you get in mid February. We had an excellent time with our travelling partners and enjoyed every bit of the cruise. The negative reviews seem to be from people who need others to help them have a good time or were stressed by their kids. Any vacation is what you make of it. My only concern is the obvious and blatant cost cutting. No ice sculptures, no towel animals, no midnight buffet. We wanted for nothing, but could not help but notice the corner cutting. If there is anything I would like to impart to Celebrity is that if you are going to be a luxury cruise line, you can't do it while making you cost cutting so apparent. Read Less
Sail Date February 2017
We had an absolutely perfect cruise on the Summit. Our room was great, lots of storage room and a big balcony. We were in Concierge Class in room 8084 and it was wonderful. Our room Steward Belvin was a treat. He was seemingly always ... Read More
We had an absolutely perfect cruise on the Summit. Our room was great, lots of storage room and a big balcony. We were in Concierge Class in room 8084 and it was wonderful. Our room Steward Belvin was a treat. He was seemingly always around with a smile on his face. He met out requests quickly and professionally. The food on board was excellent. From the MDR to the buffet to all the specialty restaurants, everything we had was wonderful. The only real complaint on food was that the breakfast room service was not very hot. The food was still good however. Captain Alex and cruise director Chris were very visible and both are really fun to be around. We had nothing but friendly and excellent service no matter where we went. It was like being on a boat full of friends. Embarkation was super fast and smooth as was disembarkation. Celebrity made every aspect of our cruise great. We loved it so much we booked another on board. Read Less
Sail Date February 2017
My husband and I were celebrating our 45th wedding anniversary onboard, and we were treated like a King and a Queen. Maja, the Michael's Club Concierge, greeted us in the Embarkation area and walked with us on board the Summit. She ... Read More
My husband and I were celebrating our 45th wedding anniversary onboard, and we were treated like a King and a Queen. Maja, the Michael's Club Concierge, greeted us in the Embarkation area and walked with us on board the Summit. She told us that since we were in a Suite (our first time and it will be very difficult to go to a regular room), we could dine in Luminae for lunch. The food was absolutely fabulous not only for lunch, but for the entire time we were on the ship. Since my husband was in the food business, it is always difficult to please him, but not onboard the Summit!!!! Captain Alex was the friendliest Captain that we have ever had the pleasure of meeting and he and his staff were visible all the time!!! Every crew member on board always greeted us with a smile and seemed to be enjoying their jobs. We walked off the ship with Maja and it was the easiest de-embarkation ever. This was a cruise of our lifetime and hope you too will cruise on the Celebrity Summit!! Read Less
Sail Date February 2017
Celebrity Summit out of Port Everglades February 18, 2017 Our Group: Our group consisted of 6 70 year old seasoned citizens and seasoned cruisers. Pre-cruise: We booked this 9 day cruise from a TA who gave us a $100.00 pp ... Read More
Celebrity Summit out of Port Everglades February 18, 2017 Our Group: Our group consisted of 6 70 year old seasoned citizens and seasoned cruisers. Pre-cruise: We booked this 9 day cruise from a TA who gave us a $100.00 pp refundable onboard credit in addition to the $150.00 pp non-refundable onboard credit from Celebrity. We all had the Classic Drink Package. One couple winters near Orlando. They had a 4 hour drive and parked at Park and Go. The other 2 couples had non-stop flights on United the day before the cruise. We stayed at Embassy Suites on 17th St. On cruise day, we took a shuttle from the hotel to Terminal 25. We were onboard the ship at 11:30, which means that I had a beer at 11:31. Cabins: We had 3 cat 2A cabins on deck 7. Rose and I had cabin 7166 which is on the starboard side. It has an angled balcony which is about 4 ft. on the bow side and about 6 ft. On the stern side. The balcony chairs were not very comfortable and did not recline there are no footstools. The bed is against the stern side wall and faces the bow side wall. There was a "love seat" between the bed and the balcony window. It is really the size of a "grandfather's chair" where a grandfather and a grandchild could sit. It has a mechanism under the cushion that I would assume could unfold and a child could sleep there. A chair is underneath the small desk. There are two 110 volt outlets on the balcony side of the desk and two European type outlets below them. The shower is adequate and has a height adjustable hose and nozzle. The Ports St. Kitts - Rose and I have been here twice. Once we took the Thenford Grey tour and once the train ride. Both are good excursions. This time, I guarded a bench while Rose shopped. St. Maarten - Rose and I have been here many times, another shopping day for us. The others took the 150 long double deck catamaran tour that served rum punch. St. Thomas - The ship docked at Crown Bay. We prefer Havensight. More shopping. San Juan - I accompanied Rose shopping, the others went to the square and the Cathedral. When you leave to pier, there are tons of drivers offering tours. We didn't ask the price, but a couple of years ago, we had a great tour in a nice bus for $15.00 each. Dining Breakfast and Lunch Rose and I had breakfast in the dining room on the 1st day. The service was excellent. For the rest of the breakfasts and all lunches, we picked up food from the buffet and eat at a table at the outdoor sunset bar. The layout for the buffet is confused. You may have to go on both sides if the ship to find everything that you want. Signage is not the best. All along, their a pot in front with either a scoop or a set of tongs for you to select items. However, there is an additional pot behind the front one. You can't reach the utensil of the rear pot so you must wait for a buffet staffer to do it for you. Dinner: We had Select Dining on Deck 4. We had table 134, a table for 6, reserved each night. The staff was great. I t consisted of I Komang - Waiter, Zainal - Assistant Waiter, Grace - Sommelier and Milton - Assistant Maître Di. The other two couples checked the menu posted each day. Rose and I would rather be surprised. One day they did not like the menu and told us that they would be eating in the buffet. When Rose and I showed up for our reservation, we informed them that the others would not be there. They moved Rose an I to a table for two with the Sam staff. and 6 walk-ins were able to use table 134 that evening. Rose and I really enjoyed the red snapper that evening. The others said that they would have eaten in the dining room if they knew that "red fish" meant red snapper. The bars: The bars were a challenge. It seemed that many in the bar staff were inexperienced. Rose and I only experienced the Sunset And Rendezvous Bars. Rose had a couple of frozen strawberry daiquiris, but her usual drink is Bacardi rum, Diet Coke and a slice of lime. I had mainly Chivas on the rocks, Heinekens and I ordered about 6 Celebrity Bloody Marys. I ordered them, but never received one. They are a signature drink and are pictured with the recipe on menu set on each table. No bartender made them per that recipe. Our friends like Mai Tais when in the Caribbean. Each bartender made his own recipe for them and our friends disliked most. Later in the cruise, they would go to the pool bar, order their drinks and bring them down to join us in the Rendezvous. The Shows: We attended all the evening shows. The only one that we didn't like was the magician. Comedian James Stephen III is one of the most talented performers that I have ever seen. In one of the shows, "The Flashback Four," a group that dis 60's music, my cousin Bill was selected to join them on stage. The rest of the cruise, everyone kept yelling,"there's Bill." Summary: Another great cruise on Celebrity. Although an older ship, Summit seemed to be in fairly good shape. If I saw something like a poorly varnished railing, I just had another glass of Chivas and it immediately improved. The seas were 3 feet or less the entire 9 days. Read Less
Sail Date February 2017
First things first! 80s Cruise was spectacular. An entire week of great music, great people and great times! Definitely look into it if you’re looking for something special! The boat was great. Captain Alex was hysterical and so ... Read More
First things first! 80s Cruise was spectacular. An entire week of great music, great people and great times! Definitely look into it if you’re looking for something special! The boat was great. Captain Alex was hysterical and so friendly, he did a stand up skit that would rival any comedian. The members of the crew were fantastic and a bit overwhelmed at times, the 80s cruise crowd were all about drinking and having fun, a number of the crew said they were amazed at how much fun everyone and the cruise itself was! The Summit herself was a great boat. Pools, spa, restaurants etc, all of it; pretty fantastic. We ate in Quisine, a great experience. Tuscan grill was really good, we ordered half portions of a bunch of dishes so we could sample a lot of the menu. Sushi place was excellent(sorry I forget the name) but the sushi was super fresh! We loved the buffet and only ate in the main dining a handful of times. It’s nit a preference thing, it’s a flow thing. We like to get busy doing things and being involved in enjoying our vacation without time constraints or schedules on any level so, we opt to hit the buffets more often than the MD, even with the my-time stuff. MD to me is about dressing nicer and being casual and sometimes, I just want to wear my crocs, shorts and a T-shirt and I don’t feel that’s respectful attire to subject others to when they’re dressing up a bit more. Just my two cents. Anyway, the buffet was bangin! Flat out good to really good each day. No, it doesn’t compare to MD dishes and yes, MD is better in the sense that it’s more restaurant level offerings. The couples massage at the spa was cool, but it’s a punch in the wallet’s mouth for what you actually get. I’m thinking stone massage next time or, a bucket of beers and get my feet done. Our cruise hit Cozumel, we didn’t venture far but, we did enjoy fresh salsas, chips and real Mexican foods. A little shopping and some laughs in Senor Frogs were how the day unfolded. Grand Cayman was next. Drinks, good eats and plenty of sun and fun on 7 mike beach. Beautiful restaurant right on the beach, $$ but nice. Next up: Dunne’s Falls Jamaica. Do it. Don’t ask questions, do it. Get some beef patties and Red stripe to celebrate your conquest afterwards! Coco Cay followed up and man, I love this island. It’s fun, there’s a hammock swinging from a palm tree waiting for you there and delicious Pina Colladas...best ones I’ve ever had. Plenty to do or, not to do on this wee island. P.S. It’s MY ISLAND. I’ll fight you for it. HAHAHAHA. Summit is a fine boat. Movie screen in the back, check out a film or sports in a quiet and comfortable atmosphere. Def get the cabanas! Basketball court up top in the aft section. I’m allergic to basketball so, I can’t help you with any opinion there. Two pools and a few nice jacuzzis midship. Great places for plenty of sun or shade all over this boat. The clubs are all cool spots to hang out in. On our cruise, there were MJ, Tina Turner and Madonna impersonators who were all great and, they had tons of interactive game shows and trivia things going on. I hope to be on the Summit again one day and experience her on a normal cruise. I hope some of this helpsvyou plan your trip. Nothing like cruising, right? If you haven’t, it’s ridiculous. You’re traveling from One paradise or bucket list location to another with your hotel room and restaurants following you everywhere. Meet new people or dint, make new friends or don’t. Enjoy yourselves/yourself or, make every day a party. Memories for life and a drug you won’t want to quit. Cruising is amazing. Read Less
Sail Date February 2017
This is a review more so of Entertainment Cruise Productions who chartered Celebrity Summit for a jazz cruise out of Ft Lauderdale. It was the inaugural sailing of Blue Note At Sea - a famed jazz recording label responsible for ... Read More
This is a review more so of Entertainment Cruise Productions who chartered Celebrity Summit for a jazz cruise out of Ft Lauderdale. It was the inaugural sailing of Blue Note At Sea - a famed jazz recording label responsible for launching jazz legends such as Miles Davis, John Coltrane, Van Morrison, Nora Jones and so many more. The line up on the cruise was the elite of contemporary jazz artists including no less than 10 Grammy Award winners and a boatload of the genre's finest. IT DID NOT DISAPPOINT. WOW!! ...Not quite household names, but music that moves the soul and many of the artists you'll find in the credits of Oscar winning movies, Broadway shows and A-List collaborators. Not your standard on board entertainment - which is the major drawcard for those who don't generally subscribe to cruising. This was Jazz Concentrate... a festival of soul, funk, jazz and beyond. All-you-can-take music of the highest order. Entertainment Cruise Productions headed up by jazz enthusiast Michael Lazaroff are the indisputable specialists in packaging jazz at sea, and this sailing was nothing short of exceptional. Ports of call were ok - Nassau, San Juan, Samana, Labadee... however I am guilty of staying on the ship to catch more music well into the small hours of the night. Artists such as Marcus Miller, Gregory Porter, Terence Blanchard, Robert Glasper, Dianne Reeves Chucho Valdes, David Sanborn, Joshua Redman, The Bad Plus, Lalah Hathaway, Grace Kelly, Natalie Williams and so many more rocked the boat - and 3000 music loving passengers! I'm still buzzing! If you're a serious music lover, and like the idea of cruising the Bahamas on board a luxury vessel with like-minded travellers, then book Blue Note At Sea 2018. Entertainment Cruise Productions also produce The Smooth Jazz Cruise and The Jazz Cruise. I've spoken to many passengers who were on board both of the 2017 sailings, and were equally wowed by the entertainment and calibre of talent. The cost of putting an A-List line up to sea, coupled with increased production and specialised enrichment events is huge, so for the value, you have to forgive a few lackings with the ship itself. The great thing about Celebrity Summit is its 5 amazing venues for the music. The food is good, the staff and service, good... the cabins... good enough. But you're there for the music and the music will keep you on a high until you book your next fix - 3 incredible jazz cruises for Jan - Feb 2018. Blue Note At Sea was the most life-affirming musical experience. If you decide to give yourself the greatest gift and book, you'll come home with a suitcase full of incredible memories and a long list of new friends for future travel. I have nothing to do with this company - I am just a very enthusiastic jazz fan, (with tears welling in many of the performances from the sheer joy of such sublime music). This cruise delivered the experience of a lifetime. Blue Note At Sea was PHENOMENAL. Read Less
Sail Date February 2017
The Sushi on Five was the best of all! My mom and I ate there 3x. Blu & Qsine came in at a close 2nd and a tie. Luminae came in 3rd and Tuscan Grill was a definite NO! I enjoyed eating at the restaurants one because the Ocean View and ... Read More
The Sushi on Five was the best of all! My mom and I ate there 3x. Blu & Qsine came in at a close 2nd and a tie. Luminae came in 3rd and Tuscan Grill was a definite NO! I enjoyed eating at the restaurants one because the Ocean View and Main Dining were NOT up to par; the choices didn't alter per night and basically we ate the same thing every meal, every day. I do not know if that is a ploy to get you to pay for the extra dining or not... but we did. You REALLY need to improve on the Main Dining and Ocean View! The staterooms were really nice and larger than I every thought! The Men and Women who worked on the cruise line where the best!!!The exiting process was nightmare'ish to say the least. Celebrity, stop nickel and diming every little thing. Read Less
Sail Date January 2017
Celebrity Review This was our 4th cruise and first time on a Celebrity ship. We´ve cruised Carnival, Holland America, and Silversea. Obviously we cannot compare Celebrity with Silversea, but for the price point we very much enjoyed ... Read More
Celebrity Review This was our 4th cruise and first time on a Celebrity ship. We´ve cruised Carnival, Holland America, and Silversea. Obviously we cannot compare Celebrity with Silversea, but for the price point we very much enjoyed the Celebrity Summit. Cabin and balcony were comfortable with plenty of space to store things. Maintained clean throughout our trip. We enjoyed the food, particularly the dinners in the main dining room. Very nice service and delicious food with good wine choices. We chose the celebrity select dining. We made dinner reservations nightly and never had to wait more than just a couple of minutes to be seated. We prefer to sit by ourselves, which we were able to do. Due to limited space, the tables for 2 are placed very close to each other. Whether or not we enjoyed a true dinner for 2 really depended on how sociable the people seated next to us were feeling. We had nice dinners both when we kept to ourselves, and when we felt as if we had a table with another couple. As we said, the service at dinner was great. There was 1 exception. My husband enjoys an after dinner drink while on vacation. A nice selection of after dinner drinks is included on the menu. He ordered one with desert each night, but it was hit or miss when, or even if, it would arrive. It sometimes appeared we ordered from the wrong person, however, this was never communicated clearly. Once we were told the assistant waiter was responsible for this. Anyway, we would have to ask for the drink multiple times. On the last evening we asked each of the 3 members of our wait team for this drink over a 15 minute period. We finished desert, then waited an additional 15 minutes. The drink never arrived, so we left. Not a huge complaint, but we weren´t making a special request, just ordering a drink from the menu. Don´t understand what the issue was. We liked the main areas of the ship. The indoor pool / solarium area is nice. The main pool is nice too, but the smoke bothered us after a while. The upper decks are quieter with beautiful views, but no pools, so it can get a little hot up there. Very pretty areas though. Only took advantage of 1 show, since we´re not very into the typical song and dance numbers. There was 1 magician. We enjoyed him, even though some of the special effects weren´t working during this performance. There was 1 comedian, and we accidentally missed this performance, which we were disappointed about. We loved the rooftop terrace and the outdoor movies. Lots of fun. There was drink service available up there during the movie. Very nice. There were some choices included as far as movies in the stateroom, and also a couple of news channels, which we enjoyed. Drink packages were worth purchasing. Embarkation and disembarkation were very smooth and easy. However the muster drill was the worst we´ve experienced. We stood indoors, in a hot & stuffy area, shoulder to shoulder, for at least 30 minutes before any information or instructions even began. These drills have always been pretty quick and easy for us on other cruises. Not sure what was going on - maybe it was just a bad day for them. We had a very nice vacation and thought the crew members were extremely friendly and professional. We would cruise with Celebrity again and would recommend this ship to others. Very nice Caribbean cruise. Read Less
Sail Date January 2017
We were a church group. Best trip with 48 people. Everyone working on the ship was wonderful. Thank you for making great Memories. We are looking forward in making this a yearly trip. The service in the main dining room and then seeing our ... Read More
We were a church group. Best trip with 48 people. Everyone working on the ship was wonderful. Thank you for making great Memories. We are looking forward in making this a yearly trip. The service in the main dining room and then seeing our waters at breakfast. We felt like family. Everyone went out of their way to give excellent service. Our rooms were always taken care of and were so nice to help us with three in the room. We all were in aw at the Captain. Very much out there and very approachable. Love his announcements every day we looked forward to them. We were so surprised to see him saying goodbye as we left the ship. I have never seen that before. One of the most memorable times when 7 of us had dinner in the captains dining room at the Tuscan restaurant. What a beautiful presentation and great teats of a 7 course meal. Pared with wonderful wines. The fun we had at the Martini bar all the waters with their talents and very entertaining. Also the silent disco. I Love the concept and so much fun. We took a tour on blue Lagoon where we swam with Sea Lions. What a great experience. Thank You and looking forward in another cruse next year. Melody Read Less
Sail Date January 2017
Good to get away in Jan for 5 days to Key West and Bahamas. Key West was much better as Nassau had 6 cruise ships in port. What a zoo it was. Did not walk around town because you almost couldn't. Not Celebrity fault of course, just ... Read More
Good to get away in Jan for 5 days to Key West and Bahamas. Key West was much better as Nassau had 6 cruise ships in port. What a zoo it was. Did not walk around town because you almost couldn't. Not Celebrity fault of course, just bad timing. Took a tour in a mini bus to some of the highlights of Nassau and it was not well planned. Driver asked us IF we wanted to go to a restaurant for lunch, a no brainer as it was on the schedule, but majority of passengers said to skip it and go somewhere else. Tour lasted 45 minutes longer. Ship is showing its age in some areas and we did not feel it was worth the cost. BEST part is always BLU restaurant for the Aqua class passengers. Loved the food and the entire staff. Enjoyed the Persian Gardens with is part of the aqua class package. Martini bar always good and fun to watch. Entertainment was just OK and same old Broadway hits and comedian that was good. Hate to say it but Celebrity is losing its sparkle. Sad! Read Less
Sail Date January 2017
Good price for a short cruise. Had never been to Key West/Bahamas so wanted this experience. The room attendant was very attentive. There was a shortage of wooden hangars and we were not given any additional ones. Really enjoyed the ... Read More
Good price for a short cruise. Had never been to Key West/Bahamas so wanted this experience. The room attendant was very attentive. There was a shortage of wooden hangars and we were not given any additional ones. Really enjoyed the therapy pool every afternoon. But there was a shortage of towels at the pool every afternoon. The food in Blu was excellent in the evening. Did not eat breakfast there, however. The wait staff and maître d knew our names from day one. The drink service staff was understaffed through out the ship, except at the Blu. Obtained our own soft drinks and water at the bar most of the time. Entertainment was above average (comparable to our experience on Solstice). Even though Summit is an older ship, it is in good shape and public areas were clean and comfortable. We would sail on Summit again based on this experience. Excursion in Key West (Trolley) was well worth the money. Coco Cay was a fun adventure and loved the beach area. The Essentials Nassau (bus tour) was too commercial (two long stops at Atlantis, rum factory, rum cake store). Only included one historical stop (fort). All in all, it was a very pleasant cruise and we would recommend this trip and the Summit. Read Less
Sail Date January 2017
Choose this cruise because it fit into our time schedule. Enjoyed the ship very much , we like smaller ships and we wanted to go to Key West one more time. Our cabin was very nice, we had an upgrade to Aqua class, the room was about the ... Read More
Choose this cruise because it fit into our time schedule. Enjoyed the ship very much , we like smaller ships and we wanted to go to Key West one more time. Our cabin was very nice, we had an upgrade to Aqua class, the room was about the same size as we always get, except they bring some snacks everyday, and give you a bottle of wine when you get there. We were assigned to the Blu restaurant, but ate at the main dining room because we enjoy sitting with other people and hearing of there experience they had that day. We went for the open dining seating and had no problem getting a seat. Buffet was always stocked, never a shortage of food. Also the poolside grill was open for hours, and then there was another spot that was cooking up steaks, chops, and fish to order in the rear of the ship. Also excellent eating. Entertainment and activities kept us busy when we did not leave the ship. And nightly entertainment was also excellent, performers really work hard to please you. The service we had was great. Whether it be at our room, dining room, bars, theater. Bars were busy but there was not a long wait to get a drink. All in all we had a great time and will probably take this ship again. If not it will be another Celebrity cruise somewhere. Something for everyone no matter what age group you were in always something to do or just do nothing. Must say our stateroom attendant Erwin, was top notch. Room always made by 9 AM, and turned down when we got back at night. Always a smile, hello, can I get you anything, just great to work with him. Read Less
Sail Date January 2017
our 25th anniversary! we wanted to do it right so we spent about $2,300 dollars including airfare for 5 nights in a room with a window (not a balcony) so we were expecting awesomeness. NOT! i will start with the crew and captain. they ... Read More
our 25th anniversary! we wanted to do it right so we spent about $2,300 dollars including airfare for 5 nights in a room with a window (not a balcony) so we were expecting awesomeness. NOT! i will start with the crew and captain. they were awesome, so sweet, so genuine. other positives were the premium drink package. it is awesome!! vitamin water, red bulls, Evian water in giant bottles(although they ran out of big bottles by day 4), tons of beers and premium spirits! the clubs are beautiful but we did not have any luck with the music except for motown night. they have a "silent disco" which was weird. you wear headphones to hear the music so basically it works if you are drunk, other than that, it is stupid. there was some live music here and there and it was ok but honestly, it was "Marty & Bobbi Culp classically trained singers". (just google Will Ferrell's marty culp SNL skit) the bed was comfortable and the room was clean. the toilet never really worked and actually the entire floors toilets malfunctioned for a few hours. was pretty smelly and gross. room stewards with masks, etc. getting on and off at the ports was easy and quick. cant say that about the disembark. there is no "express" disembark. they say there is, but there is not! the entire ship gets off 2 elevators at a time! had to be out of the room at 7am. YES 7 AM! that sucked! there is very little entertainment. 2 bingo games in 5 days, one comedian and no comedy club. One show with 2 times every night consisting of singing. no costumes, no sets, nothing exceptional just plain and frankly boring!!!!!!!!!!!!!!!!! nothing you can not see at a local high school. the food! breakfast- not one item i ate was piping hot. items were cold or room temp. bread was stale and it got worse as the week went on. in contrast, the coffee which was mcdonald's hot, was so acidic, i visited the restroom 3 times in 1 hour that day. drank tea after that. lunch and dinner: hamburgers, turkey or veggie burgers by the pool or a buffet. the lunch and dinner buffet food is exactly the same every day. mediocre on day one and as the week went by, we noticed the food at the buffet tasted more and more like the food served days ago, because it was. they must never throw anything out. they just keep on adding to it. i had a stomach ache on day 4 and full blown by 5. i was not alone. you had to hold your nose as you walked through our hall. so was it something i ate or a bug? we will never know but i think it was something i ate. there is a homemade pizza place in the buffet at night. that was probably the freshest item we ever ate. ate twice in the big dining room. servers are awesome. food is boring and mass produced. nothing we ate was ever "Delicious". the desert tables were a joke. cake icing and the cake on every cake or cup cake had a stale crunch. cookies are cheap, mass produced and frankly not worth the calories. not one desert was "delicious". this cruise over priced! spoke with other mates who felt exactly the same! Read Less
Sail Date January 2017
My husband and I are retired and travel extensively, taking 1-2 cruises annually. Celebrity was our favorite cruiseline. The Dec 7-21, 2007 Panama Canal Cruise on the Summit had highs and lows. We had air included. The flights to Ft. ... Read More
My husband and I are retired and travel extensively, taking 1-2 cruises annually. Celebrity was our favorite cruiseline. The Dec 7-21, 2007 Panama Canal Cruise on the Summit had highs and lows. We had air included. The flights to Ft. Lauderdale from Seattle were on the red eye and changed by the airline which rebooked us in middle seats - awful. To make matters worse when we arrived Celebrity's airport reps were disorganized. About 130 people arrived at the same time and we had to wait 2.5 hours for the busses to arrive to take us to the ship. Check in wasn't bad since we are Captain's Club and had a suite. The cruise itself was typical with the expected ports of call and tours. The entertainment was fantastic - better than the Jersey Boys production we saw in Seattle the night of our return. The musicians on board were very good but their repertoires were limited - we heard the same 10-12 songs for 14 days. Dining room and stateroom attendants were excellent. The crew in general was courteous and respectful. The food was a big disappointment - of the 14 nights there were only 4 I found something on the menu I would eat and then it was overcooked. My husband said the meats were very fatty and tough. Even the vegetarian menu was unappetizing. The ice cream was gritty. Quite a letdown from what we were used to on Celebrity. They changed executive chefs in 2007 and it shows. We were also disappointed with all the smoking allowed on board. Second hand smoke was every where and we frequently had ashes flying in our balcony from other staterooms. Security was lax all over the ship - in the theater people were permitted to sit in the aisles and take pics; poolside people saved chairs for hours; the dress code was ignored at night so after a couple nights my husband stopped wearing a coat and tie on informal evenings. We probably won't travel on Celebrity again although we like the suite class and entertainment. Bad food and second hand smoke outweigh the pluses. Read Less
Sail Date December 2007
This is our 9th cruise and comparison contained in the following review was made with Royal Caribbean (Mariner, Legend, Serenade, Splendour), Princess (Golden), Holland America (Zuiderdam), Carnival (Ecstacy) ships that we had been on. ... Read More
This is our 9th cruise and comparison contained in the following review was made with Royal Caribbean (Mariner, Legend, Serenade, Splendour), Princess (Golden), Holland America (Zuiderdam), Carnival (Ecstacy) ships that we had been on. Embarkation: Quite efficient. We got to the pier at about 11:20 am. We waited in the waiting lounge for about 20 minutes and then being led to the check in counters, the process was reasonably smooth. It was about 1200 noon when we are on board Summit. Public rooms: The decor is very neutral and does not have the wow factor. It may be mistaken by some that they were in a hotel going to a business conference. Summit does not have what RCL ships got - an Atrium running the 10 or 11 decks delivering the grand perception. It was also showing its age with some of the elevators not working properly, the broadloom in the stairwell showing wear and tear. The "dance floors" in different lounges were substandard and was a big disappointment to us and should be an embarrassment to the cruise line. We were not the only one observing that, another couple told us they had complained to the staff but of course is not something that can be fixed very easily at the sea. Staterooms: Functional, about the same size as all the other cruise lines. Not much of a surprise and none was expected. The ship is seven years old and the wear and tear starts to show and I believe it is about time to have a make over. The attendant team (Paz and Daniel) were very pleasant, efficient and friendly. Their services certainly ranked top compared with my other cruises. Entertainment: The production shows generally been good. Overall, it was only average probably because of two main factors, the cliental is very "mature" and the whole ship comes to a stop at 10:30 pm. The "Newly wed" in the "Newly wed and not so newly wed show" been only married for 10 years (yup, years and not days) and the longest been married for 32 years. Another observation, hardly anyone is around in any of the lounges after dinner. Secondly, Cruise Director, she failed to bring the crowd together and I felt she was "just" doing the bare minimum she needed to do and I am not sure whether she was on her last cruise duty had anything to do with that. The other reason was no one was in sight! We were on the late sitting and had a lot of challenge with the shows, some were at 7 pm, some were at 10:45 pm. Not sure why not having all the shows for the late sitting at 7 pm. Food: The food quality, in general, compared to my previous experience was a touch better in this cruise. The Speciality Restaurant "The Normandie" is not to be missed. The quality of food and service both been exceptional. We did the wine pairing and worth the money they charged for. The only disappointment was the "Waterfall" - the buffet cafe, the selection was ok, but certainly not any better than other cruise lines. The Metropolitan Restaurant was above average and the Waiting team, Mahayasa and Jimmy, we had were very attentive and providing excellent service. They were there to please and a couple of times when the food was not liked by my cruisemates, they were promptly changed. Disembarkation: It was very well organized and we were off quickly and smoothly. A good experience to finish the cruise. Itinerary: It was ok, the sea days before the crossing of Panama Canal was a bit much especially when there was not much happening on the ship. The sea was a bit rough on the first few days and some people got sea sick. Not sure if that was attributed to storms or not. Overall: The most common question asked must be: Will you go with Celebrity again? Most likely but I like to choose ships that are not in service that long, may be the new ships launching in 2008 or 2009. Read Less
Sail Date December 2007
Background My family has been on many cruises, though this was our first on Celebrity. We consisted of myself, my husband, our 13 year old daughter and my in-laws. We booked 2 cabins on deck 2, both ocean view. Flights and pre-cruise ... Read More
Background My family has been on many cruises, though this was our first on Celebrity. We consisted of myself, my husband, our 13 year old daughter and my in-laws. We booked 2 cabins on deck 2, both ocean view. Flights and pre-cruise hotel My in-laws traveled from El Paso, Texas while we came from Colorado Springs, CO. We met up in Houston and flew together to Fort Lauderdale, FL the day before the cruise. I made independent air and hotel arrangements and was very pleased with our flights on Continental. We arrived in FLL and called the hotel, Sleep Inn and Suites in Dania for our free shuttle. I'd read many mixed reviews on this hotel, but with the free shuttle and breakfast, decided to try them out. It took 2 phone calls to finally get them to send the shuttle. My in-laws were surprised at check-in by their oldest friends who happened to be in Florida and spent the night at the hotel. All 3 of us had rooms on the second floor. We were surprised by how nice our rooms were, based on previous reviews, both from Cruise Critic and other sources. We did immediately check the bedding and found it to be fine. Sleep Inn and Suites is in a residential area. However, there is a Walgreen's next door and a strip-mall across the street. There is a Publix grocery store (they don't sell hard liquor, only beer and wine), a Chinese restaurant, a Mexican restaurant, an Italian restaurant (where we ate... the food was mediocre), and a "Dollar Tree" store in the mall. We set up our port shuttle at check-in, as did others who would become friends on this cruise. Make sure to reserve space for your trip to the port, or you will need to make your own arrangements! The pool was a bit chilly...this from my 13 year old daughter who will swim anywhere. The hot tub looked dirty. Breakfast was fine with an assortment of juices, coffee, hot chocolate, milk, fresh fruit, cereals, make-your-own waffles, breads and pastries, and hot biscuits and gravy. Fine fare for the price. We used our AAA card and got our rooms for $89 each. Embarkation The shuttle arrived as promised and took us on a 10 minute (or so) trip to the port. When we arrived, our luggage was dropped off with a porter who produced luggage tags for us (we were e-ticketed and didn't get our tags beforehand). We were leery about leaving our luggage, but did so anyway. We were then directed to the first of MANY LONG lines. I had expected check-in to be quicker and less painful than it was. And, though I knew that there would not be many children on this trip, I was as surprised as my daughter at the age of our fellow passengers. Even my in-laws who are in their late 70's were surprised by the elderly crowd. I'd guess that the median age on our trip was 70 years old. In all, there were 34 passengers on our trip who were younger than 18. More about that later. We spent over 1 ½ hours in lines to board the ship. We arrived at noon, and were onboard a bit before 2PM. Our first welcome to the ship was with a hand-sanitizer wipe....the first of hundreds we were handed. No welcome champagne or escort to our cabins was offered. Cabins, part one We moved in the direction we were pointed and found our way to our cabins. My in-laws were in cabin 2023 and we had cabin 2014. Very convenient for us to be so close yet so far apart! Our cabin was smallish, but serviceable. We immediately met Corazon who agreed to remove "anything that costs extra" from our cabin, including overpriced water, a bottle of wine, and the contents of our fridge. The cabin had been prepared for the three of us with 3 life jackets, beach towels, robes, etc. I was very pleased with our first room stewardess. MAJOR point here....while unpacking, I got out our power strip. This was not a brand new one, but one which we've used both in our house and on trips. Plugged it in (no, not in the bathroom "shaver only" outlet OR in the European plug...duh) and heard a pop, fizz sound and watched it as it began to smoke and melt. Unplugged it and tossed it across the bed to my husband who threw it into the shower and doused it with water. After that, we tried the nightlight (the least expensive plug in item we had) before we plugged in camera chargers, laptop, etc. Have NEVER had that result when plugging a power strip in. As I'd done a lot of research on the ship and prices, we had visited Publix the day before and used our spare "roll up" suitcase which we always pack to bring our own water, soda pop (I'm a Pepsi girl and the ship carries limited Coke products), and fruit juices (in case I'd somehow packed some rum in our suitcases for in-room drinks). This suitcase came to our room quickly, as did all of our other bags and fit well under our bed. Our daughter had a pull-out chair as her bed...smaller than a twin and probably not great sleeping for anyone over 5'2" and 100 LBS. After finding our rooms, we went to the Waterfall Cafe and Grill (aka: the buffet) for lunch. Seating was horrible for the number of guests trying to eat. More on that later, as well..... The Ship I'd expected the ship to be in much worse condition than I found it to be. Yes, there was some frayed carpet and peeling paint, but I spent the first day wondering why it was scheduled for dry-dock. I figured it out later, though! We split up from the in-laws and started at the top of the ship. It's a ritual we always do when we first arrive on-board. Since I prefer going DOWN stairs to climbing up, we took the elevator to deck 11 and started at the top. This tour allowed us to see some of the worst artwork I've ever imagined. Luckily, we didn't use most of the stairwells from then on. My daughter peered through the windows of The Tower and looked forward to going there. Unfortunately, they never did open the tower...even though the "meet and greet" the first evening was scheduled to be there. After waiting for 10 minutes for it to open, we were directed to the Fun Factory. I'd read that there would always be 6 counselors on any cruise, but there were actually only 3. Therefore, they didn't have the staff to open the Tower. So, we tried to find the Fun Factory. Be advised that it's difficult to find and can only be accessed by either passing though the Waterfall Cafe or by using the aft bank of elevators to level 11. It took 4 of us about 10 minutes and a lot of misdirection to find the place. Most of the ships public areas were nice. There were a number of nooks and crannies so that you rarely had the feeling of being on an overcrowded ship. Although I'd read that the Bar at the Edge of the World had horrid dEcor, we actually LIKED it. It was usually a pretty quiet place. Lifeboat Drill A fact of life onboard a ship. However, I fear that if this ship ever needs to use the lifeboats, it'll be absolute chaos! We mustered in the Celebrity Theater (along with hundreds of other passengers). My husband commented that on all of the cruises we've ever taken, it was by far the worst. We mustered, heard instructions, and were herded to a lifeboat. No roll-calls, so I suppose that anyone who chose to could skip this ordeal, if they found a place to hide-out. Dining I'd come onboard expecting marvelous food. Boy, was I ever disappointed! There were only two or three exceptional items served throughout the whole cruise. One night, my "medium rare" filet came out as VERY well done. Our server offered to send it back, but since we sat each night for nearly 2 hours at dinner, I refused. One night, my husbands' lamb dish came out with no meat! My in-laws ate most of their breakfasts and lunches in the dining room. We chose to eat in the buffet. Standard fare with little variety. We got late-seating dinner (though we'd been wait-listed for early). Hence, our daughter either had to skip evening kids' activities or eat elsewhere. She loved getting room service for dinner, but had little room to eat in our cabin. Entertainment The Party Band seemed to know 15 songs (and not too well). Jefferson Ang was a guitarist and we spent many evenings listening to his music. He. too, had a limited repertoire. Karaoke was a joke, with 2 guys who were pretty good and some truly awful singers, besides. Our daughter really enjoyed the juggler, but he off-loaded after only doing one show. There was a singer who was good, but she made sure that everyone knew that she was selling her CD's outside of the theater. The Acapella group was pretty good, but they reminded me of a small Mormon-boys-choir. I enjoyed them once, then skipped future shows. Also, there was a ventriloquist who was funny the first night and really stale by the second show. Mostly, the entertainment was geared towards the median age....slow during the day and nearly non-existent come night-fall. Enrichment There were a couple of lecture-series. One was an expert on the canal who got many of her facts wrong (though her slide show was correct). We sat through only one of her 3 part series. She also sold a book and map outside of the theatre. There was also a mystery writer. We skipped her talks. Activities Huh? The only great activity that we did was a kids-club "Family Scavenger Hunt". We were the only family to show up, so they pitted 4 teens against us. My daughter won a backpack filled with "X Club" merchandise. Otherwise, the activities were slow to dead. Kids Club Again, with so few kids, the kids' club activities were "modified". Apparently, they continued to offer the activities, but if the kids weren't interested, they let them pick what to do. I didn't bring our daughter on this trip to sit and watch movies and play endless rounds of "Guitar Hero". She, however, had a blast! DD notes that I haven't said enough "good" about the Fun Factory. So, to be fair to her, I'll add that they had a long wall filled with Playstations and they offered 30 minutes of free play in the arcade. They also had a ball pit and a small outdoor wading pool. When fully staffed, I'd say that the Fun Factory is probably a blast for the 7-12 y/o set. Photographers They were out in force. More photo opportunities than I've ever had. However, they didn't do a "hard sell" once the pics were done. Also, my daughter decided to get a "Mom and me" shoot done, and specifically asked to pose us, herself. Once the photographer understood what she was after, he did the best job I've ever seen, actually having us lay on the floor with him taking pictures on his stomach! That sure got a lot of watchers, and sold many more pics, as folks started requesting "special poses". Prices were high for photos ($19.95 for an 8x10), but we bought 8 (and I usually HATE getting my pictures taken). Service/Staff Second in my cruises only to Regent. Our room stewardess/stewards were good to excellent (more on that later). Our waiter was great…. Although the assistant was only fair. We were all surprised to see the Maitre'D each night…that's a first in all of our 20+ cruises. We had a very drunk and loud lady at the table next to us each night and by mid-cruise I asked him to intervene. From then on, she and the table-mate she argued with took turns in the dining room and it became much more peaceful. Our daughter LOVED the Ice cream lady. She put up with a lot of rude passengers, yet remained lovely. Guest Relations staff were terrific, within their abilities. The shipboard medical crew were a very mixed bag…from lovely to horrid…read on for details about that! Daughter and I availed ourselves of the spa one day. We did the "hands and feet" service. I've never done a spa treatment on a ship, and likely won't again. Our attendants were Jamaican and spoke to each other during the whole treatment in a language we didn't understand. Internet Cafe In a word….SLOW. Once, it took 7 minutes to load up their Yahoo front page. (I had their expert watching and he offered me a credit, but then I had to push a couple of times to get said credit. When it finally showed up, it was at $.65/minute as opposed to the plan I'd bought at $.42/minute. Wasn't going to hassle it for a couple of bucks….Also, we weren't able to access any computer until well over halfway through the trip. That sure felt weird on top of the other "events" which were happening to us, by then. Casino I've never seen such a stingy casino. Celebrity should up the payoffs on the machines. Very few people were in there, unless it was cold outside and they wanted to smoke. The casino is divided into smoking and non-smoking. Half the slots and all of the table games are non-smoking, while portside slots were for smokers. Surprisingly, the non-smoking part wasn't terribly smoky. Good ventilation, I guess. More on Smoking Many of the public rooms were divided into smoking/non-smoking. I'm pretty sensitive to smoke, but didn't seem to be bothered much by it (unless I was on the port side). I saw some horribly rude folks sit down on the smoking side in lounges and proceed to fan/hold their noses/etc. Hey, if it bothers you, go starboard! Also, in our final cabin (deck 7 balcony) we had a cigar smoker next door. Now, that's strictly prohibited, but as we were told numerous times by staff…."unless a passenger complains and can pinpoint an offender, we won't do anything about it". Funny, but EVERYONE who walked past the cigar smoker at the pool bar chose not to complain. Nor did folks complain about people in jeans and t-shirts at dinner…. Shore excursions We booked 2 prior to our trip. The first was the "Semi-submersible" in Grand Cayman. What a great trip for the family! Our daughter got to swim, husband and I got to snorkel, and the in-laws got to see loads of fish from the comfort of 6' below water benches. I'd highly recommend this to families. Our second Celebrity excursion was the interactive sea-turtle release program in Acapulco. My in-laws didn't sign up for this one, so it was just the three of us and 29 others. It was a long (boring) bus ride to the farm, but once there, we had a great time. My husbands' turtle won the race and his prize was a silly plastic turtle which he treasures. We did the other stops on our own, and generally hired a cab for city tours. I'd read to speak rapid-fire English in Columbia to get a good driver. It was great advice. However, the guide had his own ideas of where to go and had 11 of us in his van (fully air-conditioned, my behind!) Although none of us wanted to shop, many stops at shops still happened. Advice for the whole trip: If you have the advantage of speaking/understanding some Spanish, don't give away your secret too quickly. I found the drivers and "guides" discussing things which never would have been talked about had they known I understood them so well. Debarkation I'd heard that this goes well…. We were supposed to be called around 9:15, so had an early breakfast and went back to our staterooms. We were asked to go to public areas by 9AM and there we sat for over an hour. LONG lines, again. They never did call for our group to leave the ship, so eventually lots of us just left. Could have been much better. San Pedro to LAX I had researched this and decided to not take Supershuttle or Celebrity's shuttle. Instead, we got a cab after debarkation and spent $52 for all of us and our luggage to get to LAX. Was VERY disappointed with US Airways, as our flight to Phoenix was delayed over an hour, my husband, daughter, and I were removed from the plane because they gave our seats away to stand-by passengers, and our connecting flights were delayed, as well. We didn't get home until 2:30AM when we were supposed to be home at 9:30. I'm not sure I'll ever fly with them again. The Buzzards and the Vultures A strange title, but certainly the feeling I had when dealing with crew and fellow passengers. The Vultures were the folks who sold the gold-by-the-inch, "special priced t-shirts", art auctions, amber, spa treatments, etc. I was shocked by the "nickel and diming" throughout the cruise. I'd expected more refinement. The Buzzards were the ones who pulled the only XL tee-shirt left out of my hands, butted in the buffet line, etc. It was the feeling of being a "mark" to one group or the other for much of the trip. There were some nice folks on this trip. And then, there were the rest of them. There were a LOT of motorized scooters and their drivers were reckless, to say the least! I've never seen so many obese people in one place as I did on this trip. I also can't remember EVER meeting so many entitled and rude people in one place. The median age also affected us…I'm in my late 40's and felt like a kid. Now, to the dirty details of our trip and why I'm unhappy with X….. 12/7 FLL Embarked 12/8 At sea I woke up with some bites on my legs. Had our Cruise Critic Connections party and met a couple of the staff. We hadn't been "in" on the CC list for long, and I didn't feel really welcomed (besides the fact that the connections boards told me in no uncertain terms that folks didn't want kids on this cruise). 12/9 Grand Cayman MISERABLE night. Spent most of the night in tears with the feeling of being eaten alive. Took Benedryl at 4AM and slept until 8. Went to Guest Relations and was told to go to Medical between 9AM-noon. Since we had booked an excursion, I wasn't willing to skip the paid-for excursion, but had my complaint in prior to our first debarkation. They also said that they'd be changing out our mattresses while we were onshore. 12/10 at sea Went to medical, signed a sheet of paper which said I'd pay for all charges, and was told that I was allergic to bedbugs. Was told that I wouldn't have to pay for the consultation, after all. Apparently, I was the second passenger to have this problem, although it's an ongoing problem with the crew. This was by a lovely female doctor from Peru. (By this time, I had over 100 welts all over my body). Many folks in and out of the infirmary while I was there….Big problem with a virus which quarantined the sick person for 3 days and anyone else in the cabin for one. Nothing on the ship about sickness, but suddenly many more hand wipes showing up. I was put on Benedryl, Prednisone, and cortisone cream. We were told to stay out of our cabin for 2 hours while they removed our luggage to get it fumigated. Also was told to stay out of the sun and not drink alcohol until I was done with the Prednisone (3 days). Well, we got done with lunch and went back to cabin 2014. One whiff at the door, and our asthmatic daughter went into an attack. We kept her out of the room. Once we opened the door, we were assaulted by so much insecticide throughout the room that we could only stay in the cabin for minutes at a time. DH interjects here with "There were puddles of white liquid everywhere". My Mother-in-law got some wonderful pictures of wet EVERYTHING (and slipped in the bathroom while doing so) while I went directly to Guest Relations and brought back Janine, the manager. She was aghast at the amount of insecticide used (and all over…our daughters' lap-top screen is ruined, our toothbrushes were completely sprayed, and an assistant head-housekeeper was busily trying to wipe everything down while telling us that we were going to lose him his job). He proceeded to go the aft elevator area and cough so badly that I worry even now for the effects of his time spent in our cabin. Janine told us that the room was now uninhabitable, so we were asked to leave our luggage (which had not been removed) and move our belongings to room 3008. Of course, most of our clothing was wet, so X offered to launder 8 pieces of laundry for free. Our daughters' stuffed Snoopy was slathered, as well, and they put a rush on washing him so that she could sleep that night with her stuffed animal. We submitted about 15 of the worst of the wet, and didn't get a bill (though I haven't checked my Visa statement since I got home). So, we packed up everything in about 10 Celebrity bags and a bunch of Wal-Mart bags which we use to carry our shoes in. Talk about feeling like hillbillies! The stewards carted everything to our new cabin, but we had to spend a LOT of time in a poison-saturated room to get it all together. Had to make another trip to Medical, as the prednisone tablets had been put into an envelope which was doused with insecticide. I couldn't take those pills. People might say that all cabins are the same size, but 3008 was much smaller than 2014. Our daughters' bed went from small to what she fondly called her "big kid bed"….referring to it as a toddler bed. The table had to be removed, as it didn't fit with the bed pulled out. Also, I continued to itch in that cabin, so I asked Janine for help. She told me that if, in Columbia, a couple failed to catch up with the ship, we'd be moved again. 12/11 Cartagena The itching was nearly intolerable last night, so back to Medical. This time, I sat and waited a LONG time before seeing the chief doctor. Although his tag read that he was from the United States, he barely spoke English. He stated that it was NOT bedbugs, but was a contact dermatitis because while we waited, he went to 2014 and found no signs of bedbugs…well DUH! between the insecticide and replacement of the mattresses TWICE, do you think they'd have been dancing around in the sheets mid-day? Now, I'm told to avoid sun, alcohol, tight clothing (underwear!), and turkey and pork (the turkey is apparently basted in pork juices for flavor). I broke down and cried about the restrictions. The doctor informed me that since he doesn't drink alcohol, it shouldn't be an issue for me. Hey, it is my VACATION! Well, actually, it became my livers' vacation….. What a way to detox one's body. He put me on a triple dose of prednisone, use a "special soap" twice a day (which doesn't lather and smells a LOT like cabin 2014 did after the fumigation), and told me to use ice packs to numb the itching. He said that if it were bedbugs, everyone in our cabin would have the same reaction. By the end of the cruise, everyone in our group had welts…. Also, I spoke with one of the waiters stationed to pass out anti-bacterial hand wipes about their ineffectiveness against viruses. Within an hour, announcements began that nothing replaces hand washing. However, the staff now begins to wear gloves, some wear masks, and the ship is being wiped down with bleach. (Many folks later complained to Guest Relations about ruined clothes. New announcements commence about not leaning on wet surfaces.) In the meantime, the couple doesn't make the ship and we're moved again to 7047. We've got a balcony and I'm not getting any new bites in our cabin. Also, the second move was so much easier as our stuff wasn't wet with insecticide. The card room seems to have bugs, though, as each time we go there, we all get new bites. In our newest room, the steward does not remove contents of fridge, add another robe, or bring us an extra beach towel. He does get us the third life-jacket, though. He was a fair steward, but I'm fed up. Oh, by this time, I've had 6 room keys….2014, a replacement as my new one won't access the internet (nor does this one….couldn't get online until after Acapulco), 3008, a replacement because I can't charge anything (dh says he had to pay extra for that card!), 7047, a replacement because my key won't let me off the ship in Columbia….. Days pass with my liver on vacation and myself being in the shade and they're finally admitting a "Norwalk-like virus is on the ship and hand washing is the best way to deal with it". 12/14 Back to medical asking for a copy of my records. Request refused. 12/15 Late last night, we hear that one of the bar servers has bedbugs. I gave her some benedryl and dh told her to see the female doctor. She reports today that she's cleaning her cabin, but her cabin-mate won't let her go to medical, as it would mean the ruin of a lot of their things. Apparently, they all know what the fumigation team is capable of! Note from dh in our daily log: "12/15 There is noro-virus on the ship. All of their cleaning programs will be ineffective as long as people are keeping their symptoms to themselves. They have seen others go into quarantine, so they don't mention their diarrhea. Instead, they use the pool and public restrooms along with the healthy cruisers. I saw evidence today in the men's room by the T-Pool. Oh, by the way, I now have visible and itchy bites". 12/16 Waitress-friend goes to medical and gets diagnosis of bed-bugs. (More details which I've deleted to protect her privacy. Do have her name and that of another passenger on this trip and am awaiting response from corporate.) Also, have now heard that we're "Code Red". However, reading these boards tells me that "code red" means different things on different X ships. Still self-serve at buffet, still have salt/pepper shakers. However, no staff may leave the ship in LA and even back-to-back must debark in LA and won't be allowed right back on the ship. Has me wondering what time they began loading folks for the next trip. 12/16-12/19 Liver's still on vacation, but the "special soap" is helping. Still itching, though…. 12/19-12/20 Quit the prednisone and drink heavily of the fruit-juice I brought!!! Quit the soap and immediately start getting numerous new bites in multiple public areas. 12/21 OFF THE SHIP and headed home. Conclusion We're all of the firm belief that nobody has the power to ruin your day but yourself. Hence, it was a good trip. We hadn't seen the in-laws in 4 years and to get the experience of the Panama Canal with them was priceless…. The staff on this trip put up with some of the rudest people I've ever encountered, and (for the most part) handled them graciously. I saw a woman berate one of the guys at guest services and he stood and took it. (I made a point of going to Guest Relations daily just to say, "HI". After all they dealt with regarding my issues, I felt it important to show them my gracious side). HOWEVER, I expected X to immediately contact me. They haven't. Nor have they responded to my e-mail. I've asked my TA to find a remedy for this trip, but he's on vacation. Right now, though, I'm still trying to find out what the insecticide was, as our asthmatic daughter has had non-stop coughing since the fumigation and her doctor needs the information. No word yet….. Karen Jones Read Less
Sail Date December 2007
My wife and I and 3 other couples booked this cruise over a year in advance. This was our third cruise but first with Celebrity. We let Celebrity book our flights as this was not a round trip cruise and the price seemed very reasonable. ... Read More
My wife and I and 3 other couples booked this cruise over a year in advance. This was our third cruise but first with Celebrity. We let Celebrity book our flights as this was not a round trip cruise and the price seemed very reasonable. There were no disappointments with the air arrangements, in fact I could have not done better had I booked the air myself. Celebrity put us up at the Marriott north Fll, which is a fair distance from the airport and terminal but with 5 cruise ships in port at the same time I understood why. The transfer from the hotel to the ship went smooth and without much hassle. I have to say that getting on the ship was the smoothest experience I have had cruising. I think it was 15 minutes from the time we got off the bus until I had my glass of champagne. This cruise was on that we had been wanting to do since we discovered cruising 10 years ago so expectations were high to say the least. I will say right now we were not disappointed. As far as the ship goes, the Summit was very nice, clean and well taken care of. The artwork on the ship was not to my liking and looked as if someone very strange had picked it. To be honest I really don't care but just an observation. The crew was very friendly and helpful and some where a highlight of our cruise. The group of 8 that I traveled with are in their late 30's to early 40's and I would say the average age of the rest of the cruisers were in their late 60's to early 70's so their was quite a bit of age difference but this did not stop us from having fun. Their was little to no night life on the cruise and our group was often the only ones up past 11pm and we had the only nightclub on the ship to ourselves almost every night. I admit it would have been nicer to have had more people our age but you work with what you get and as I said we still had an excellent time. The evening entertainment was hit and miss with us (again due to our age some of the entertainment was geared towards the older age cruisers). The casino was nice and the staff was fun to be around. Dinner was fantastic. We had late seating so we didn't have to rush around getting ready for dinner while there was still time to lay out by the pool. Our waiter was a great man who did very well to accommodate our group. We did not do the specialty dinning option as the food we were being served was exceptional and found no reason to do the other option. About halfway through the cruise there was a virus outbreak and the crew was everywhere cleaning and serving us so to try to contain it. I am happy to say that none of us got sick and that Celebrity did an excellent job keeping us healthy. The only problem we had was a sprinkler pipe in our cabin ceiling developed a leak and got our entry floor very wet. We notified the front desk and they offered to move us to another cabin. We declined as they were fixing it and we did not want to pack up to move down the hall. They surprised us the next day with a free bottle of champagne and fruit delivered to our room. Nice touch for a small problem that really wasn't a problem for us. Overall I would give this cruise a big thumbs up. I do think that they do overcharge for drinks, not that it stopped us from spending a lot for them. We were able to offset some of the cost by having cocktail hours in our cabins with the bottles we smuggled on at various ports. Read Less
Sail Date April 2007
We arrived Fort Lauderdale two days before sailing and were glad we did as there was a Pro-Football game on Sunday and about 5 ships in port hotels so the hotels were full. Some of the connection group coming in a day before sailing were ... Read More
We arrived Fort Lauderdale two days before sailing and were glad we did as there was a Pro-Football game on Sunday and about 5 ships in port hotels so the hotels were full. Some of the connection group coming in a day before sailing were moved to other hotels as they had over sold the hotels in the area. Almost everyone had to wait a hour or two for a room to be cleaned even if they did get in the original hotel. The night before we had a pre-cruise party of the Connection group and about 25 were able to show up. Storms in the North-East delayed many airplanes. The boarding went very fast once they were able to start. There was a delay due to off loading a medical problem and a car accident in the port area. We were on board and dropped our carry-on in our stateroom in about 30 minutes once they got things going. Our Connection group sail-away party had about 40 people out of 56 at the aft bar on deck 10. It was great to put names to the web sign on names. We had two days at sea before our first port Our Cruise Critic/Celebrity party was on the first day at sea and from what I could tell 90% showed up. The group was hosted by John Howell (Cruise Director) and Jennifer Prince (Captain Club Hostess) it lasted about one hour. Our Connection group had a stateroom tour after the Cruise Critic Party (about 20 couples attended) . We viewed 6 different staterooms that we had in the group. On the second day at sea we went to the Normandie Restaurant with another connection couple and I must say it was the best that Joann and I have had in the specially restaurants. The staff was very friendly and talked and joked with us in a nice way yet they were formal in their service. -- an outstanding evening. With that comment we must say that this Ships Staff is the best we have had on a Celebrity cruise. From the Master Captain Skylogiannis , Hotel Director Daniel Llias and all their staff their attitude and attention to details was outstanding. We had a butler for our SS stateroom who with out question was the best we have ever had (George) The greeter (security) as you leave the ship and return is a man we call MR HAPPY if he is on our next cruise to Hawaii ,you will know who I mean. (he was on the Baltics cruise earlier this year) The captain hosted two Captain tables of the three on this cruise (He may have hosted the 3rd as we missed one night, most cruises the captain hosts one and other staff hosts the others) Cirque Du Soleil the 30 minute performance was outstanding -- the Full Theater give them a STANDING curtain call. Do not miss it! Food -- As most Celebrity cruisers know they have a 14 day menu and it has not changed in years, we knew what was for dinner without looking. It is excellent and good, but, we are ready for a change, which we understand is in the works for 2006. (we are Elite w/Celebrity) Ports -- We had been to all ports before, so no comments on the tours from us -- the tours were all very good. Disembarkation was a little slow because Immigration/Customs was done on board before bags could be off loaded. Why was it slow -- well Immigration officers were to be there starting at 6:00 AM. Well, when we were to show up (7:30 AM) there were only two (2) officers there. Once the rest showed up it went fast and Celebritys part and bag finding went fast. From the time we left our stateroom to outside was 30 minutes. Breakfast was served in the buffet area, so we went to Immigration/Customs and then to breakfast. We were off waiting for our son at 10:00 AM and we had asked for late disembarkation. Other than the fact Joann and I both got sick for the first time on a cruise and it did effect our after cruise trip to Las Vegas, but all said and done it was a great cruise due to the attitude of the staff on this ship -- The Summit. Read Less
Sail Date December 2005
We were first time cruisers on Celebrity and sailing from Fort Lauderdale to Los Angeles via the Panama Canal. We expected a little more than we received on the Summit. This was the fault of the TV advertising. We had previously cruised ... Read More
We were first time cruisers on Celebrity and sailing from Fort Lauderdale to Los Angeles via the Panama Canal. We expected a little more than we received on the Summit. This was the fault of the TV advertising. We had previously cruised four times on Holland America and once on Renaissance. We expected an outstanding cruise experience and instead had an average one that was similar to Holland America's formula. The Cosmopolitan dining room service was excellent and the waiters were attentive and pleasant. The service on the Summit was better than that offered on four Holland America ships we had previously sailed on. However, we were not impressed by the shore excursions. We booked the Aerial Tramway tour in Costa Rica at $118 each. We saw one squirrel, hardly any flowers, and one yellow bird at the forest sanctuary. We do not recommend this tour as it is not a good value! The food and presentation in the restaurants was of a generally high quality but not outstanding. The entertainment had greater variety and more virtuoso performances than usual. The modern art decor is not than interesting. There are many photographs and modern sculptures but we prefer Holland America's antiques. The pools are good but the poolside music can be annoying. The casino is gloomy as it has an absence of windows, and the casino staff could be more inspiring and customer-orientated. The destinations were quite interesting but the time spent at each location only permitted a cursory inspection. Aruba is bigger than we expected and more interesting than anticipated. We saw very little of Panama but what we did see looked modern and up-to-date. The same could not be said for Costa Rica. Puntarenas had an abundance of iron bars on windows and graffiti. We were told that many Nicaraguans illegally emigrate to Costa Rica in order to escape poverty and high unemployment. What with this fact and the crocodiles we could not see why so many Americans want to retire there! Huatulco in Mexico was delightful as was Cabo San Lucas. Acapulco is interesting too, particularly Fort San Diego - a good value at 33 pesos. There are seven days at sea on this trip and that is a little too long. The overall conclusion for the voyage was good but not outstanding. Read Less
Sail Date December 2005
This was our 21st cruise & our second cruise on Celebrity. I say that only to give the reader an idea of our cruise experiences & knowledge. Service&&&I cant say enough about this ship's staff & their ... Read More
This was our 21st cruise & our second cruise on Celebrity. I say that only to give the reader an idea of our cruise experiences & knowledge. Service&&&I cant say enough about this ship's staff & their overall service. From the day we started this 14 day cruise we were amazed at how helpful & friendly everyone was on this cruise. It is among the best service we have ever received on any other cruise line. Food was good to very good at the dining room & at the Waterfall Cafe. We believe that cruisers are sometimes to critical of the food but we rated this cruise about equal to or better than HAL, Princess & RCCL. Their specialty restaurant, The Normandy, is worth the extra expense at least once during the cruise. We were in room 9088 which is a Concierge level room. The extra service was well worth the extra expense. From the flowers, canapEs, plush towels, comfortable bed & pillows, tender tickets, priority embarkation/disembarkation, & room service menu were some of the extras. The room itself was about average, no more/no less than most other rooms we have stayed in. One complaint, try & book the 8th deck as the noise from the pool deck can be a little loud. The ship is in fine condition. A little wear here and there but overall it is in great shape for the number of years it has been in service. This is the fastest ship I have been on & I clocked it at 27 mph on my GPS. The Panama Canal passage was good. Learned much about the canal from the narrator which stayed onboard through the entire journey. The helicopter pad was opened up during the passage to allow access to the bow for a great view of the locks. Some might be a little disappointed as far as ship activities & shows go but we were happy with it. If you expect a Carnival experience you will be disappointed. The age of our passengers was older than we expected (65 up) but we believe it was because it was a 14 day trip between Thanksgiving & Christmas. We were told that the next trip to Hawaii was to have 650 children on board, a big difference from our trip. I have to mention a few extras that we have never seen on a cruise before. Cold towels around the pool in the afternoon & dockside when coming onboard. Sherbet around the pool. Extra thick towels at the pool along with padded loungers. A light & lean food area by the mineral pool offering a healthy food alternative with limited selection. Free ice cream made onboard daily. Overall it was one of the best cruises we have been on. We hope to cruise with Celebrity again soon. Read Less
Sail Date December 2005
Part 2: Just finished a review asking Celebrity to manage its passenger list better. More positive and achievable is to ask them to manage their passengers better when they're on the ship. People who wear swimsuits to dinner in ... Read More
Part 2: Just finished a review asking Celebrity to manage its passenger list better. More positive and achievable is to ask them to manage their passengers better when they're on the ship. People who wear swimsuits to dinner in the dining room when others are in sport coats, or people wearing beach wraps on formal night could certainly be discretely "managed." The man who complained that his granddaughter's underpants were soiled as he set her on the Martini bar and ordered a "Ketel One and don't be cheap with the pour..." could have had a discrete word with Security, and all of us would have been healthier. The men and women of a certain age and size who insisted on wearing string bikinis and smoking cigars in the non-smoking section could have been pleasantly reminded that these are publicly-shared spaces... So much of the displeasure I displayed in a previous review could have been discretely managed as a discreet hotel in Europe or a big Casino in Vegas would have done. Perhaps Celebrity doesn't find this "tasteful." Well, as a victim of these fellow-travelers, I can tell you it's less tasteful to witness and attempt to recover from their grossness. A Perfect Guest. Read Less
Sail Date April 2005
Celebrity Summit Ratings
Category Editor Member
Cabins 5.0 4.2
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.5 4.4
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.9
Enrichment 3.5 3.6
Service 4.5 4.4
Value For Money 4.0 4.1
Rates 4.0 4.1

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