106 Fort Lauderdale (Port Everglades) Celebrity Summit Cruise Reviews

I chose this cruise because of the fact my tour group was interested in gathering with like minded people. I couldn't believe the odor on this ship (smelled like urine and a stale ashtray!) The ship stunk! The food was terrible ... Read More
I chose this cruise because of the fact my tour group was interested in gathering with like minded people. I couldn't believe the odor on this ship (smelled like urine and a stale ashtray!) The ship stunk! The food was terrible and disorganized especially in the ocean view cafe. Nothing was where is should be, nothing made sense. Hamburgers and hotdogs outside were cold and laying in tins, nothing freshly made. Cold french fries anyone. Staff members could be seen talking amongst themselves. Horrendous. Officers barging in front of guests to get there own food! Horrendous. No eye contact save a few staff members. Ugh! No towel animals, no umbrellas in drinks, drink and wine menus obsolete. "Sommelier" bringing to the table crappy wine and turning the label away from passengers (we had the drink package so I think he didnt care), when asked for another wine, more of the same. Ugh again. The food in the dining room had minuscule and insulting small amounts on the plate. Tbs. of mashed potatoes etc.. the escargot was cut into 4ths and put into this dishes with holes, and very chewy and overcooked. The french onion soup was thick broth, salty, tasted like it came out of a can with a blob of cheese that was dark brown and overcooked. I hear they are renovating this year but who cares. Are they renovating the horrible food, horrible service, the attitudes of the staff I don't think so. There is so much wrong with this line that its too much to list. You don't feel like your on vacation. When I got on board I "schlept" my own bags, was not greeted or shown my room or offered a drink! Horrible Horrible. I also hope you like caribbean stews every day, and you really have to search that cafe for the food you like. Every day salty ham, turkey and american cheese ugh. Never again. Dont do it. The suite people said they had filthy mattresses and all the amenities that were supposed to be with those classes they didnt get and when questioned they were told they did away with it. One woman took a picture of what she was supposed to get on a flyer handed to her by her cabin steward only to be removed by a man banging on her door to retrieve it back with an oops! She photographed it instead!! So it was apparent in all cabins, that service, quality, food, and attitude was just horrendous! Read Less
Sail Date April 2018
We decided on Celebrity Summit because we wanted a higher end cruise with fewer children. We decided to go Suite Class and it was worth every penny. From the time we arrived at Port to the time we left, we were treated first class. We got ... Read More
We decided on Celebrity Summit because we wanted a higher end cruise with fewer children. We decided to go Suite Class and it was worth every penny. From the time we arrived at Port to the time we left, we were treated first class. We got to bypass all the lines and had a personal Butler and Concerige that were so awesome and helpful. Everyone on the ship knows what customer service is all about. We ate at Luminae since that was our Suite restaurant but if we wanted something not on the menu they prepared it for us. Their waiters are phenomal. Stay away from OceanView Cafe bc it's pure chaos and buffet type food. Our suite was beautiful and we enjoyed the balcony. The Butler would bring us coffee out on the balcony every morning and afternoon appetizers. It was nice having space. Our excursion to the Dolphin Cay was spectacular. Pay the additional money. You won't be disappointed. You are treated as VIP and again everyone on that ship was so helpful! Also being part of suite class meant we had a private tour of the Bridge and Helicopter Pad which is the foremost of the ship. This was our first cruise and we were blown away by the service. P.S. it was for my mom's birthday and our Butler Rikki and Consceige Adriana decorated the room, had sparkling cider, flowers and small cake for us when we came back on shore. Read Less
Sail Date April 2018
I chose the cruise for the itinerary; just good fortune that it was on the Summit. Four nights, 2 stops: Bahamas and Key West. I really wanted to go to Key West; Bahamas I've been to before. Key West is, in a word, Bohemian. ... Read More
I chose the cruise for the itinerary; just good fortune that it was on the Summit. Four nights, 2 stops: Bahamas and Key West. I really wanted to go to Key West; Bahamas I've been to before. Key West is, in a word, Bohemian. Colorful, shop after shop, restaurants galore of various quality with historic places of interest and museums here and there. Interesting characters hanging about (one definitely had the pirate thing going one). The highlight for me was the Hemingway House. I learned quite a bit about Hemingway from a really excellent docent. Small souvenir shop but had nice choice of items. If you fancy felines, Hemingway's cats are there for photo ops and a quick pet (54 of them!) Be warned that Key West is a tourist trap: a mix of typical Caribbean stuff, high end cosmetics and jewelry, arts stores, etc. Folks on bicycles everywhere. The first thing I noticed once off the ship was the smell .... not a good smell either. The place needs a good cleaning (garbage laying about) ... quaint colorful small homes, old churches & B&B's but the rundown buildings diminished the allure for me. I'd like to see the night life there. Bottom line: I'll go back for a day trip or overnight, but wouldn't want to spend extended time there (I'll be back in 2020!) Entertainment on the cruise was great! The house cast was very good. The singing trio Uptown was excellent (sang Motown songs!), and a fellow named Chris Hawks was impressive with his guitar and voice. I hope I see Uptown & Chris on a future cruise! Blu was great, as usual. Service equally excellent ... Something about the Summit ... I always have a great time on the Summit! Read Less
Sail Date March 2018
Chose this as a short getaway break from the winter and cold. The Nassau stop was not important and we were only off the ship for a short time. Key West is always fun and we have friends there. Having been on the Infinity for a Panama ... Read More
Chose this as a short getaway break from the winter and cold. The Nassau stop was not important and we were only off the ship for a short time. Key West is always fun and we have friends there. Having been on the Infinity for a Panama cruise I already knew I would like the layout and size of Summit and I was not disappointed. Nice group of cruisers mostly our age and very few children on board made for a relaxing cruise and the ability to actually get near and in the pool. The food was quite good and we liked the spa food for lunch. The cafeteria never felt crazy crowded on this ship. There is a nice balance of size of public spaces vs. passegers. The fastest embarkation and debarkation we had ever experienced. I don’t know how they do it! Painless. The staff were attentive and our room was kept spotless. We had a forward cabin with the deeper balcony. It was smaller than I typically book but just right for this short cruise. The balcony is nice because there is shade and sun. My favorite spot is definitely the Sunset Bar before dinner. Never crowded and I think some people just never “find it.” The pool area is nicely laid out and I noticed very few chair hogs plus I did see the pool staff remove some towels that were placed and abandoned. The entertainment on this ship was especially good. All in all it was a very short cruise but one of my favorites! I am sure there will be another Celebtity cruise in my future. Read Less
Sail Date March 2018
We were informed from a co-worker about Celebrity Cruises (which we'd never hear of) and after talking we decided to give it a go. The atmosphere was very relaxing, there were employees everywhere and would assist in any questions ... Read More
We were informed from a co-worker about Celebrity Cruises (which we'd never hear of) and after talking we decided to give it a go. The atmosphere was very relaxing, there were employees everywhere and would assist in any questions that we had. When we had an issue with the shower not getting hot water, our room attendant had maintenance there and they swapped out the shower faucet while we were out enjoying the sun. We had no clue that they were going to swap the faucet, just that they were going to check on it. It was very nice to come back to the room and suddenly have hot (not warm) water. My wife has Celiacs and the availability and marking of which foods were Gluten Free was exceptional. My wifes only complaint was that there weren't as many Gluten Free Pastries. Overall, as stated, it was very relaxing and were pampered at every turn. That's why we booked another cruise with Celebrity shortly after getting home. Read Less
Sail Date March 2018
Was a little hesitant to book this cruise based on some of the negative reviews regarding the condition of the ship. Well, don't worry. The ship is in great shape. Of course some of the furniture could be replaced. Specifically in ... Read More
Was a little hesitant to book this cruise based on some of the negative reviews regarding the condition of the ship. Well, don't worry. The ship is in great shape. Of course some of the furniture could be replaced. Specifically in the buffet. It looks like they didn't update that in the last drydock. But by no means is the ship looking old and dingy. The staff was by far some of the best that we have seen. Always upbeat and they always make a point to acknowledge guests in passing. Its a pleasure to see the crew take such initiative. Thats what sets Celebrity apart from the other mainstream lines. They are a step above. Constantly cleaning and making sure our needs are met. The food was really good. We had an aquaclass balcony but ate in the main dining room a few times and have no complaints. Good variety in the buffets and lots of made to order offerings. Read Less
Sail Date March 2018
Cruised on the Celebrity Summit 14 months ago. It was a very good experience. I do not know what has happened but, if this one was our first cruise. We would never have cruised again. Easter weekend, 2018, this was our 60th cruise. Not ... Read More
Cruised on the Celebrity Summit 14 months ago. It was a very good experience. I do not know what has happened but, if this one was our first cruise. We would never have cruised again. Easter weekend, 2018, this was our 60th cruise. Not with Celebrity. We are priority and it might as well been our first boarding. Entered the building a few min. after 12 noon. No priority line when you walk in. You are with everyone. All cruisers. After the luggage scan. Back in line. They had priority and non-priority. You would never think that it was that way. Both had as many in line waiting. Once you finally were entered in the system. They had to go somewhere to get your boarding pass “Room key “It took almost an hour from entering the building to getting onboard. Mind you, this is a very small ship. 2100 guests. Two months ago getting on RCCL Harmony, it took no more than 20 min. tops. Very fast boarding and super fast debarkation. Not on this ship. We were told it was because the ship was docked at a location for a smaller ship. This is a small ship! Finally on board, it was now after 1:00PM, usually by this time all the state rooms are ready. We went to ours and got kicked out in a jiffy. All the plumbing was shut down. My wife needed it and needless to say she was very worried. We were on the bottom deck near the aft section. Come to find out, only one men’s room and one ladies room were working. Top deck, front of the ship. You can imagine the line. Plumbing was fixed 3 hrs. later. Just before getting underway. A sigh of relief from everyone. I will try to make the rest as short as possible. The shows were boring. Over and over the same thing both days. Very repetitious. Singers were average to poor. Dancers were almost in sync. Food, never hot, warm at the best. The ship was super ice cold. Your food got colder very fast. Many wearing jackets and sweaters. I asked why is it so cold. The response was. You are the first person ever to say that. (Ya Right) Did not do the dining rooms or specialty restaurants. Buffet deck 10, food every day was almost the exact same. I must say. The burgers were excellent and so were the fry’s. Far better than Guys’ on Carnival. Guess what I was eating. Pasta section was also great. Nassau to Key West. Never go to Key West as the last port. Once before we did it and it went fine. Customs in Key West. No Customs in Ft. Lauderdale. Not this time. Early morning in Key West we had to do Customs. If not a $3000.00 fine. Staying on or getting off. No matter. Guess what, debarkation in Ft. Lauderdale. Customs again. Both times all they did was look at your Passport picture and you and say Okay. Nothing else. What a joke. The ship itself was well kept, our state room was also. However the bed was like a rock. So if you want to sit and read. It was a great cruise for you. So glad we know what great cruises are like. Just not this one. Guess we are lucky to hit only one bad one out of sixty. Looking forward to the nest. Booked on the Celebrity EDGE for next year. Read Less
Sail Date March 2018
I needed to get out of town for a couple of days and this cruise was the perfect opportunity to enjoy a couple of nights of spoiled adventure. I chose the Royal Suite, however, I was upgraded to the Penthouse suite the night before the ... Read More
I needed to get out of town for a couple of days and this cruise was the perfect opportunity to enjoy a couple of nights of spoiled adventure. I chose the Royal Suite, however, I was upgraded to the Penthouse suite the night before the cruise. Amazing! The room was absolutely everything I could hope for. Lots of space and room to relax, the balcony was 1000 square feet with a bath tub. We docked in Nassau, however, we stayed on the ship and ordered room service and enjoyed the automatic player on the piano. The scenery and atmosphere of the room was absolutely perfect. The cabins steward and the butler were right on top of things and they really treated us special. The shoreside team had all our goodies waiting for us when we arrived. The butler came and got us from Michaels club when our room was ready, a very nice touch! The ship was clean and well laid out. There wasn't a lot of time to do everything, but, the stand up comedy was funny, the casino was busy and the music was excellent. Tuscan Grille was one of the best dinners of my life, the steak was amazing! Qsuine was pretty good, but I wish I would have went to Luminae instead. Luminae for breakfast was simply stunning. Read Less
Sail Date March 2018
We were very excited to go on our first Celebrity ship. As we celebrated our Anniversary this ship is most definitely relaxing. If you're looking for a party cruise, this is not it. As we walked into the ship we were welcomed with ... Read More
We were very excited to go on our first Celebrity ship. As we celebrated our Anniversary this ship is most definitely relaxing. If you're looking for a party cruise, this is not it. As we walked into the ship we were welcomed with Champagne and Mimosas which was very nice. The ship is beautiful especially the Atrium. We had an inside cabin and it was very spacious and clean. The only problem we had in the cabin was when we got to Nassau, because we were on deck 2 we smelled the fumes when the ship docked? We've stayed on lower decks before and never smelled anything like that. The food was good in the buffet area, not too many options and the buffet closed at 9 pm. I get that the pizza area stayed opened late, however the pizza that was out was very cold. I liked the fact that we had an ice cream station that you can add toppings which was nice. Our first dinner we went to the main dining room and the food was not that great and the service was very slow and we sat next to some elderly ladies that complained and argued with the staff throughout our dinner and this made it very uncomfortable so we decided not to go back on the second night. Since the buffet didn't have too many options such as the desert area we only had cupcakes with all types of different frosting. We've never seen a buffet with only Cupcakes as a dessert option so on our second night we went to the coffee shop where we had plenty of desert options and it's FREE (the Raspberry cheesecake was very good). The roof top offered even more of a relaxing setting and we got to watch movies. The comedian was very good and I'm glad that we at least had that as entertainment option. The one show that they had on the first night was just okay. The Wi-Fi is very expensive and this was a 2 night cruise. This ship is also not that great for Kids. The arcade was very small with about 5 games and we didn't see too many kids on board anyway. I wouldn't go back on the Summit but I am looking forward to out next cruise with Celebrity. Read Less
Sail Date March 2018
Our FIRST cruise. Wonderful cruise ship. Food was excellent. Suite was excellent. Chip our butler was amazing. Service was perfect. Ship does move...yes you can feel it back and forth at times. We had no problems with any ... Read More
Our FIRST cruise. Wonderful cruise ship. Food was excellent. Suite was excellent. Chip our butler was amazing. Service was perfect. Ship does move...yes you can feel it back and forth at times. We had no problems with any seasickness. Shows were decent. Comedian had been on Beverly Hills 90210 and other tv shows. Sit in the front for interaction. There's plenty of seating. Suite guests get free alcohol and pop in one lounge without drink package. Big issue - our balcony sliding door popped loudly the second night, over and over again as the ship rocked. I really needed sleep and got very little. I hope this can be fixed. If it were a longer cruise, I don't know how I'd survive. Casino is small and has no Texas holdem poker table or room. But it does have craps! Pool was cold. Too cold to swim in. Art auction was for very expensive pieces only, like $20,000 pieces. Would love to see less-expensive Giclees in the hundreds. Do NOT bring a power strip. Your bag will get flagged and sent to security. You will have to check room phone messages to find this out or walk around wondering where your bag is as your butler will not know. We figured it out after a while. Muster Drill was extremely long, lame, and boring. Better organization might help, but Im guessing many cruisers were too lazy to get to where they should be, making those of us who followed rules wait. Many young female cruisers thought they were above the rules and continued to talk on cell phones during the drill. No surprise there. Nassau sucks. I don't know why so many people cruise on ships that go there. You won't go to the forts, they are in ghettos. We saw the courthouse. The library was closed. Junkanoo beach was run down, dirty, and small. We walked off the main drag on our own to find the Queen's Staircase, and feared for our lives. Two blocks off the main drag looked like a bomb went off, trash and debris everywhere, boarded up and open houses worse than Flint, Michigan, the area we are from. Two Bahamians were yelling at the manager in McDonalds. One was walking behind me yelling. Cruise ships should try other ports in the Bahamas, but business must be good there. I don't know why. Stay away from Nassau. Upon disembarkation, had to wait in a VERY LONG LINE. NO special line for suite guests to get off the boat. Customs was very backed up. Asked customs agent if suite guests had to wait in line, and they let us through the global express line. Worked out well as our flight was leaving and if we had had to wait in the customs line, we might have missed it. Make sure your return flight home is well after noon to be safe. Also on the last day - go ahead and sleep in and check out late. It's better than waiting in line Im sure. Read Less
Sail Date March 2018
Great cruise. Better clientele than the base cruise lines. Mid- sized ship showing her age a bit. Great food and service. Would book this ship or similar class ship again. The crew were very Friendly and hardworking people. We ... Read More
Great cruise. Better clientele than the base cruise lines. Mid- sized ship showing her age a bit. Great food and service. Would book this ship or similar class ship again. The crew were very Friendly and hardworking people. We have been on many cruises and I think this ranks among the best. We have already book another cruise Later this year on a sister ship. I prefer the mid-sized ship compared to the mega- ships. The food and the service rivaled some of the so-called luxury cruise lines in My opinion. We attended one of the shows and it was top notch. The comedian Was very funny without being "r" rated. The pools and hot tubs were accessible But pretty full especially on sea days. Lounge chairs were hard to find as people Would reserve them and not use them. We are vegetarians and did not make any special arrangements but found plenty of good food to eat. The pizza was very good and available late night. Read Less
Sail Date February 2018
This was our third cruise on the Summit, second in Summit Aqua, and first with an aft balcony. We were very happily lazy, enjoying every moment just hanging out. Here's the details: Embarkation was efficient and smooth. The 5th ... Read More
This was our third cruise on the Summit, second in Summit Aqua, and first with an aft balcony. We were very happily lazy, enjoying every moment just hanging out. Here's the details: Embarkation was efficient and smooth. The 5th floor Al Bacio coffee spot was a comfortable place to wait for our room to be ready that first day. Our cabin, 1130, was Aqua class with an aft balcony, and we loved it. Easy access to the Sunset Bar and Oceanview Cafe. Minimal noise, although there were a few times when the banging door to the back staircase that connects deck 10, 11 and 12 was annoying. Great service from our steward. We ate almost all of our meals in Blu, the Aqua restaurant, which we love for the ambience, service, and food. The Summit is a favorite ship for us - just the right size to create a very personal and intimate experience while still having plenty to do. Read Less
Sail Date February 2018
This was our 5th Celebrity cruise. Maybe it was an exception but they were a lot of negative points during this cruise. First of all, I will start with the Celebrity website. My account was always locked, had difficulty with the purchases ... Read More
This was our 5th Celebrity cruise. Maybe it was an exception but they were a lot of negative points during this cruise. First of all, I will start with the Celebrity website. My account was always locked, had difficulty with the purchases and the online checkin. If you go now, you will notice that they still have alerts for the hurricane which were in 2017. The copyright is still 2017. It is a big fail if you don't take care of your window with the cruisers. Now for the cruise itself. Please keep in mind that I'm French and writing this review in English. There maybe some errors. My husband and I had a Concierge class room. We expected an priority check-in, it wasn't the case. They mixed everyone up when we arrived, even though there was a line in consequence. The ship was small then the other ships we cruised on. The getting around was easy. Everything is accessible. With the Concierge it was advertised that there was an exclusive embarkation lunch, which again wasn't the case. We went to the Oceanview Cafe. The buffet is small but with a good selection. Every day it was a different theme. Starting at 4h00pm, they offered tea time treats. We never tested the buffet for dinner but what they advertised was interesting. We had the late night dining. The service was perfect. The food was good. The fish and meat are always too cooked, but I expected it. Since I have allergies, they made me choose my meal for the next day in advance, to make sure that it was safe. Now the entertainment, this is were it was mostly lacking. The activities were mainly for the early diners. At 10:00 pm, we had one late night comedy and 2 games where people were shouting at 2 captains to reply the answers. The traditional entertainment like The not so newlywed game, The liars club, ... was not on the program. The cruise director was always repeating the same jokes. When you had the chance to cruise with the cruise directors, Richard, Sue and Chloe, the bar is set pretty high. Patrick wasn't in the same league. Manuel was cool and did a good job. The production dancers were good. Most of the singers were good. I liked to be entertained on a cruise. This wasn't the case most of the time. Service at the dining room was excellent as previously indicated and the Coffee shop also. However, every where else, I felt that the servers were tired and did not want to be there. They seemed indifferent. I even asked for a coffee americano at the OceanView and the server brought me a filter coffee, like I wouldn't notice. Due to weather, Punta Cana was replaced by San Juan. Captain Charris had our interest in mind. We had choppy waters one day and it would have been the same the following day. Instead he diverted his route, even though it would be longer, for a calmer cruise. The ship is well kept but it need to be updated. The roof was even leaking at the Revelation. The water wasn't always working. Once we had black water. There was some odor in the hallways. We had 3 days at sea and it never felt crowded. Our favorite place was the rooftop terrace. Finally the disembarkation was perfect. You don't wait. We were out in 15 minutes. I will travel with Celebrity again since we are now at the Captain-Select tier, but not with the Summit. Read Less
Sail Date February 2018
We sailed on Summit in February 2018. The itinerary was not particularly interesting, especially the Bahamas stop on day two. I have always found it to be a "why bother" port. There were also scheduled stops in Punta Cana (which ... Read More
We sailed on Summit in February 2018. The itinerary was not particularly interesting, especially the Bahamas stop on day two. I have always found it to be a "why bother" port. There were also scheduled stops in Punta Cana (which was switched for San Juan at the last minute due to weather making tendering not possible). San Juan is another port I find boring. The only other port of call was St. Thomas, which is always wonderful. We did get a nice price on our Celebrity Suite, which made the cruise seem more worthwhile. We have stayed in the Sky suites in the past, but this our first cruise in a Celebrity Suite, which has a separate bedroom. We absolutely love Luminae and you can only dine there if you are suite class. We had read that the Celebrity Suites were not upgraded when they updated the Royal and Penthouse suites. This is correct, but the furnishings and carpet were in good shape. The cabin has a beautiful wall of windows, large balcony and large living room with a dining area. My only complaint was the bathroom. You practically need to be an acrobat to get into and out of the jacuzzi tub/shower. It's truly not safe. The bathroom also could be use an update. Maybe in the next dry dock? Ram, our butler was truly wonderful. In the past we have had butlers that did little more than collect their tip. Ram couldn't have done more. Coffee, cappuccino with Baileys and mimosa delivered in the morning. He took care of restaurant reservations and all our laundry. Very nice! Hope we get his services again. Our cabin steward, Made, was also wonderful and extremely unobtrusive. We hardly saw him the entire week. We also enjoyed the perk of Michael's Club. The bartender in there is excellent. He knew what we liked by the second day. The concierge was also excellent; however, I cannot recall her name. Once you stay in the suites, it's almost impossible to go back to a standard or even Aqua cabin! Service was excellent throughout the ship. We never encountered a problem with any staff on board. Quite the opposite, they could not do enough for us. Some guests were another matter, and treated the employees with disrespect sometimes even scorn. It was pathetic! I witnessed one truly horrible women curse at a server at the pool grill because he put a bun on her hamburger and when he gave her a new one without a bun she cursed at him for not putting french fries on her plate. She never asked for fries! I had to tell her what a horrible person I thought she was and she cursed at me too. We felt that the food we enjoyed in Luminae was excellent, as was the service. Some may not know, but if you wish to order off the main dining room menu or the Blu menu, you are free to do so in Luminae. My husband is a manager in a very high end steak house and he agreed the food was excellent. Dominic was our primary server in Luminae and he was the best! Not that any of the other were not also excellent, I just don't recall everyone's name. I wish I could be as good with names as they all are. Virtually every crew member with whom we interacted knew our names by day 2. We also dined at Tuscan Grill and Quisine, both were incredible and well worth the fee. My husband also really liked Sushi on Five, but it's not my preference, so I skipped it. There did seem to be a lack of bartenders and pool servers on sea days and it sometimes took quite a long time to get a drink. The Summit is showing some signs of wear and tear, primarily on the exterior, but nothing unexpected or problematic. The interior was pristine. The new rooftop theatre/lounge is also very nice, but we didn't utilize it that much. We saw a couple of shows, and they were surprisingly good which has not always been the case on Summit. Read Less
Sail Date February 2018
The Celebrity Summit is great cruise ship. It is very easy to move about the ship. The food was fabulous. We do not buy into the extra dining experiences we choose to eat what is included. If you like cooked to order, steak, fish, pork ... Read More
The Celebrity Summit is great cruise ship. It is very easy to move about the ship. The food was fabulous. We do not buy into the extra dining experiences we choose to eat what is included. If you like cooked to order, steak, fish, pork chops, hamburgers and even hot dogs go to the back of the Oceans dining and you can have it all. Each night they had an extra cook to order we had Salmon, and Prime Rib on night. Very good. They also have great pizza and pasta bar. The homemade ice cream, and cookie bar was Wonderful!!! The buffet offered lots of food choices. One afternoon there was a dessert extravaganza!!! Delicious! We did eat in the dining room two nights. The staff was great and the food was wonderful. We usually only eat once or twice in this setting. Remember that they do not allow suits or flip flops into the dining room. Our cabin was 2178 ocean view. Roberto was our steward and had 22 years working with Celebrity. That tells you a lot about a company!! We had 4 in our room with the option of a 5th. It would have been crowded but would have worked. There was plenty of storage. I actually had not had this much storage on the other ships that I had traveled on. They even had room under the sink!!! They do have a hair dryer but that was a joke. My 1875 hairdryer is my travel companion. Plenty to do on this ship!!!! Make sure that you take advantage of the extra night parties. They are very fun. There is music all over this ship all day everyday. If we did not like the music in one place we moved on to the next place. Dance classes are a couple times a day. They also have many Game show like activities. Very well attended and loads of fun, The Cruise director Patrick was a blast. The shows at night were great. There was an Ariel group that was amazing. There was two comedy acts on two of the nights. I would much like to see more musical shows. Not much of a comedian show lover unless in a small venue. Would have been perfect for one of the night club venues. Are ports were Bahama's Nassau. We choose to do our own tour that I found on Pintrest "Walking tour of Bahama's" Worked great then walked to Junkanoo beach which is very close. About a 10 minute walk to the ship. We were suppose to go to Punta Cana but the captain said that the weather was not good and that we would be going to San Juan Porto Rico. We did not see much hurricane problems in the port. The people in Old San Juan do not have electricity and said the other part of the island is very bad. The people of San Juan sure were excited to see that a ship had come in. One store owner was so excited that she would have some money coming in. This was Celebrity's first ship to return to this area.We have been before and went to all our favorite places and stocked up on the goods. We also went to St. Thomas there was 5 ships in this day so it was very busy. You can tell that the hurricane did a lot of damage in this area. We took a trip to Megan's beach. The beach is beautiful and very easy access to bathrooms, drinks and food. You can rent a chaise lounge for $10 and they give you $5 back when you return it. There is a few picnic tables if there also. Service was great everywhere we turned. One problem that we had and I would say make sure you stay on top of. Our trip included everything, Wifi (did not use) I shut off when I'm cruising. On board credit, drinks and tips. Everything but the tips went smoothly. We looked on our account on the TV in our room and they had been putting the tips on each day. I went down to correct this problem. They had to call someone to make sure that this was part of our plan. This took a long time. I finally go tired of waiting and told them to take all tips off and I will tip myself (we always tip people extra) The one guy at the desk got all snippy with me but smiled and fixed the problem, We booked our next cruise to Alaska on board and this was great. We got extra credit for booking on the ship and the shore excursion specialist explained to us some of the great excursion opportunities that they have in Alaska. The Summit does show some where and tear but all in all the ship was an excellent ship. Read Less
Sail Date February 2018
We drove down to Fort Lauderdale the day before the cruise and stayed at Embassy Suites. We enjoyed the large two-room suite and manager's evening reception with drinks and snacks. The short drive to Port Everglades was ... Read More
We drove down to Fort Lauderdale the day before the cruise and stayed at Embassy Suites. We enjoyed the large two-room suite and manager's evening reception with drinks and snacks. The short drive to Port Everglades was unfortunately prolonged an additional 30-minutes because our Garmin GPS kept sending on a wild goose chase through a shopping center rather than the road to Port Everglades. Stateroom: We stayed in a marvelous Sky Suite in deck 6 near the aft section of the ship. Our stateroom attendant did a great job – friendly and efficient. He promptly adjusted things we requested like removing the heavy bed comforter and replaced it with a blanket. The bathroom was huge! Abundant storage for sundries with two sinks, a sitting bath tub and the most luxurious shower I can ever remember. Luminae: The restaurant is on Deck 4 and reserved for suite guests. We went straight there after embarkation to relax, have a beer and enjoy lunch. Passengers not staying in suites may accompany their friends for an addition $30 per person for dinner. Reservations are recommended. We found the extra cost very reasonable to avoid the chaos in the main dining room. Service is superb and quality of the food excels many of the specialty restaurants. Embarkation and Debarkation: The Celebrity Summit was docked at Terminal 21 right next to the Midport Parking Garage. Expedited lines for both were available for suite guests. We were grateful to minimize time standing in lines. Luggage delivery: We dropped our luggage off at 11:15am with the usual gratuity and received them in our suite by 2:30. Very good! What we did not like about the cruise: Time Change: The ship changed all the clocks ahead one-hour after the formal night on Day 3. Unfortunately, that night was also very rocky and windy. There was a lot of broken dishes in the main dining room. Waiters had a difficult time balancing the dishes on a pitching deck. There were many passengers sea sick because of the weather and imposed jet lag from losing an additional hour sleep. The ship did not change the time back to Eastern Standard Time until Day 7, the last night of the cruise. Our humble advice to the captain: PLEASE STAY ON SHIP'S TIME! Itinerary Change: The captain wisely decided to bypass tendering into the port on our scheduled stop at Punta Cana, Dominican Republic due to high wind and waves. He docked at Puerto Rico instead. I decided to stay on the ship. St. Thomas Dock: Celebrity docked at the Crown Bay Pier instead Havensight Mall, which has fantastic shopping and Paradise Point for spectacular views, good food and great drinks. We took a taxi to Mountain Top for shopping. Cost from Crown Bay is $20 per person, each way. Read Less
Sail Date February 2018
Let me start out by saying that this cruise was our 5th. We have done 2 Norwegians and previously we have been on Celebrity Silhouette and Reflection. After some serious research we have decided to remain loyal to Celebrity as they seem to ... Read More
Let me start out by saying that this cruise was our 5th. We have done 2 Norwegians and previously we have been on Celebrity Silhouette and Reflection. After some serious research we have decided to remain loyal to Celebrity as they seem to suit our life style. We like good food, exciting cocktails, fantastic service and an older more refined crowd that still likes to enjoy themselves. We chose Summit this year because of the Caribbean itinerary. We want to go to places that we have not yet been which starts to get a little difficult after having been on 5 cruises. Summit is an older, smaller ship than those we have sailed on in the past however, reviews were good and a smaller ship can be a more intimate experience they stated. We opted for the Aqua Class having done Concierge class on past Celebrity Cruises. In a nutshell, it was explained to me by Celebrity Aqua Class generally includes all the amenities of Concierge Class plus additional perks such as access to exclusive Blu restaurant and the Persian Gardens Spa. The boarding process was painless and stream lined. One of the first things I noticed once on board was the age of the ship. Although maintained well one could not help but notice the rust that is inevitable when saltwater comes in contact with steel. Having never sailed on an older ship one could not help but feel a little sad to see what was once been a grand lady of the seas starting to show her age. Not a deal breaker but lesson learned. After taking a walkabout the ship we were ready for some lunch. Upon arriving at the main dining room we were informed that the lunch this day was only for Concierge Class. Whoo, Whoo, Whoo, stop the clock. We're Aqua Class. Aqua Class is higher on the food chain than Concierge and Blu is not open for lunch. Where are we to eat? Well, where else...the buffet. People cruise for many reasons. Some people cruise for the all you can eat buffet. We're not one of them. If you've never been to the buffet on a cruise ship it’s a feeding frenzy. I don't want to come off as an elitist, I’m not, it’s just that we are more quality than quantity although we have been known to enjoy the buffet for breakfast and coffee on port days before an excursion. OK, not a deal breaker just another lesson learned. Blu was nice with amazing service. The staff were attentive, remembered our names, preferences and always seated us quickly. The food was what I would consider average. After several nights we started comparing the Blu menu to the Main dining room menu. This night we liked what was being served in the main dining room so we decided to eat there. It’s a different experience. Blu is small and intimate. The main dining room is grander with its 2 story ceiling to floor windows, grand stair case and is more akin to the tradition of cruise ship sailing from days gone by. “Table for 2 please.” “What’s that? Were Aqua Class and we have to eat in Blu?” “But we don’t care for the menu in Blu tonight. I’m sorry sir but you must eat at Blu”. And before we could say a word the hostess was on the phone with the matra de at Blu explaining to him that 2 of his diners had gone rogue and were currently off the reservation, no pun intended. We returned to Blu where our matra de was waiting for use. He seemed genuinely disappointed in us. We told him that we love Blu, it’s just that this night we decided to go for a change. Would it be possible to order off the Main Dining room menu? After all both restaurants share a common kitchen. We were told that this would be nearly impossible and would take forever. Do you see where I’m going with this? Perhaps we are just not Aqua Class people. Perhaps, just perhaps were are Concierge people. After it was all said and done we were able to get the meals from the main dining room in Blu but not without feeling a little like pains in the ass. OK, I have yet to have a bad day on a cruise ship and these turn of events were far from doing so. It’s like going to a restaurant and ordering wrong. There is nothing wrong with the meal. I just didn’t care for it. Getting back to the age of the ship. Did I mention that it was starting to show her age? She was. And along with that it seemed that a lot of things were not working as they should. No deal breakers but accumulatively it started to become a Nuisance. Let me give you a couple of examples. Our refrigerator in our room didn’t work, no problem they replaced it however the new one never really got to temp. My card would not work in the door to our cabin. It would work for a while and then it would just stop. I literally had to have it changed 4 times. The door to the balcony would not stay open in high seas. I would put the deck chair in the door way to keep it open while we slept. The bottom of the shower door did not make a good seal and the bathroom floor would fill up with water during showers. We did the best we could until the seal completely fell off. I told our cabin steward about this and told him that I would leave the seal in the sink. The remote for the TV did not work and had to be replaced. When we had returned to our cabin it still had not been repaired. One night we stopped into the wine cellar for a happy hour. My wife had 2 glasses of Sauvignon Blanc, her go to drink and I had a Monkey Shoulders Scotch. Keep in mind I am not a Scotch drinker I ordered it because I like the name. The next morning we saw a charge on our account for $70.00. When I enquired about the charge I was told it was for 2 glass of wine and a glass of scotch. Whoo, Whoo, Whoo, stop the clock. I have the Premium Drink package. Did I mention that I was Aqua Class.? Shouldn’t your bartender give you a head up if you are ordering something out of your package? Shouldn’t you have to sign something if you are ordering out of package? I was pretty sure I did not sign anything and I told the Guest Relations Rep that if I did I would own it but I don’t think I did. And to add insult to injury I would have enjoyed the scotch a hell of a lot more had I know what I was paying for it. In the end they voided the charge. Anyhow I’m rambling. Despite this less than stellar review I still love Celebrity and I have already booked my next cruse on The Equinox in Jan 2019. I still feel that Celebrity is a great value and will continue to cruise with them. Hope this is helpful. More to follow....................... Read Less
Sail Date February 2018
I picked this cruise to be able to explore a new cruise line; after getting disappointed by a lack of service on another trip, I wanted a short vacation in case things didn't live up to expectations. But by the end of the weekend, I ... Read More
I picked this cruise to be able to explore a new cruise line; after getting disappointed by a lack of service on another trip, I wanted a short vacation in case things didn't live up to expectations. But by the end of the weekend, I was wishing that the trip was much longer; it was a wonderful vacation. The Summit is a beautiful ship, and just the size that I like. The main stairwell was beautiful and dramatic, especially when they added drapes for photos on Evening Chic night. The pool areas (family and Solarium) were beautiful; the adults-only Thalassotherapy pool and hot tubs were especially relaxing. I purchased a pass for the Persian Garden in the spa; it was a nice way to end time in the Thalassotherapy pool. I enjoy​ed the aromatherapy room and Turkish bath, although I missed having heated lounges by a huge window like on other ships. The rooftop terrace at the back of the ship was wonderful; when movies weren't playing, they had calming views of beaches or underwater scenes. While it was lovely, the Summit is definitely not new. Even with a refit in 2012 and Solstice-izing in 2016, its age shows in places: cracked granite on a vanity, rusted screw heads popping through walls in the bathroom, stains on the bed skirts, carpet falling off the stairs. Little things that will happen on any old ship. Keeping up the public areas seemed to be a higher priority than the cabins. The majority of the ship was very nicely decorated, with the exception of the creepy, glitter-covered busts in the mid-ship stairwell. The only real complaint I have about the ship's features was the lack of a promenade. There was a walking/jogging track above the pool, but it's a very small loop. A trip up the stairs to the rooftop terrace would make a lap a little longer, but still. A promenade seems like such a key feature for a cruise ship. Embarkation at Port Everglades was so simple. We arrived at ~11:15a (had to check out of the hotel at 11). Bags were immediately taken by porters and we went in to the relatively short lines for the metal detectors. After that, we headed to check in. Concierge Class has its own line and we met our concierge, Ann, while waiting. We also got invitations to a Concierge Class lunch in the dining room that day. After checking in, it was a quick line to the ship (some passengers from the previous voyage were still getting off!) and we were onboard by ~11:45. Champagne and mimosas were offered as you entered the main lobby on Deck 3 (there was a lot of free alcohol offered all over the ship during the cruise). The only negative - my bag's luggage tag got ripped off somewhere along the line (the tags sent by Celebrity weren't very sturdy) so I didn't get my bag until late that night. I had to go down to guest services, and there was a big stack of unclaimed/untagged bags, so I wasn't alone. The crew was exceptional and easily the best part of the trip. My expectations had been lowered by other cruise lines, so I was very happy to find that service isn't a lost art. The crew genuinely seemed to want to make sure everyone had a good vacation. I've never been on another ship where the officers did so much to interact with the guests. Crew v. Guests game shows and pool volleyball, a meet and greet sail away party... And it wasn't just the activities manager or the cruise director - HR, marketing, financial, etc. It was great to have faces to recognize and acknowledge all the work being done to keep the ship running smoothly. Everyone on the crew was always quick with a smile and 'good morning' or 'hello' and it seemingly became contagious, as guests would often greet each other, too. Captain Alex's PA-system announcements were very funny. Sarah, the CelebrityLife activities manager, was fantastic and hilarious at every event (even as she lost her voice). Dragica, a hostess at the Cosmopolitan restaurant (main dining room), was one of the first crewmembers we met onboard while making a reservation and she always remembered us every night at dinner. Sherwin, our waiter for the last 2 nights, always gave great recommendations from the menu, as well as advice about the ship (like the best place for breakfast on disembarkation day). He remembered both people and preferences from one night to the next, something that some other lines don't bother to do. The food was almost all fantastic. Breakfast at the main dining room was the only thing that wasn't very good. (Edible, but not worth repeating). Dinner at Qsine was outstanding; will definitely go back on future cruises. Dinners in the main dining room were also very good, with a lot of variety. Normally, the Lido deck on a cruise ship is a mad house, but Summit's Oceanview Cafe had ample seating, even at noon on a at-sea day! It also had great views and good food. The poolside grill had great burgers and it was nice to be able to do your own toppings (grilled onions, bacon, mushrooms, lettuce, tomatoes, etc.) Afternoon tea was lovely, although it would have been nice to get real tea cups instead of coffee mugs (tiny nit). I didn't try the other specialty restaurants or room service. In my opinion, it was worth it to pay a little extra for Concierge Class (the difference was small for such a short cruise). Having someone to answer questions and run down problems (like a missing suitcase) was very helpful. The invitation-only sail away party on the helicopter pad at the bow was fun and unique. The complimentary bag was very useful for the pool and will continue to be useful at home. It was also nice to have the lounge/library nearby and the room location was great. As for the itinerary, I was very interested in Key West, but had been to Nassau before (I liked having a day to explore the ship with less people around and take advantage of in-port deals). Key West was as nice as expected and I'd like to go back again sometime. The Conch Train tour was a great way to see the Old Town (though I imagine the open-air trolley would be very hot in the summer). For the at sea day, I decided to purchase a 24-hour internet package (I had some OBC to burn). The speed was pretty good, maybe a little slower than 3G. One purchase could be shared by multiple devices, but only one device at a time. This was great if you had a phone and a tablet or multiple people. I also went on the galley tour during the at sea day; it was really interesting to see how they prepare so many dishes for the various restaurants. It was also amazing how much they use technology/analytics to reduce food waste and ensure they have the right kinds of food onboard based on the passenger demographics. One weird thing about the trip was that scheduled music performances kept not happening. One night, a piano performance was cancelled because they couldn't find a key to unlock the piano. Another night, a jazz performance just didn't happen (no musicians after 15-20 minutes). I'm not sure what was going on (or if the daily schedule listed the wrong location). We chose walk-off disembarkation, since we each just had 1 small suitcase. We cleared customs at 7am - 30 minutes early and while still finishing breakfast. So there was a bit of a scramble to go get our bags and get going. But the process was extremely smooth: take the elevator to Deck 3 and walk right off. Customs took a couple minutes, taxis were waiting outside, and we were at Ft. Lauderdale Airport by 7:30am. Overall, it was a fantastic trip, and I would definitely sail on Celebrity again. Read Less
Sail Date March 2017
We were staying in FL, and this short cruise seemed like a good and fun way to get to Key West for the day. But my husband and I are used to higher end, smaller ships, so this was not what we were used to. And we also prefer all-inclusive ... Read More
We were staying in FL, and this short cruise seemed like a good and fun way to get to Key West for the day. But my husband and I are used to higher end, smaller ships, so this was not what we were used to. And we also prefer all-inclusive cruises, so this was the first time we experienced this type of "nickel and diming". If this was the only cruise line we had been on, it probably would have been better for us. But it's hard not to compare, and compare we did. It looked like a lot of people were having a great time, so this is a personal preference. The ship itself is very nice, but we found our stateroom with verandah too small. Also, although we did not eat in any specialty restaurants, we thought the food in general was just mediocre. And that includes desserts, which my husband generally loves. So he was especially disappointed with that. Re: the staterooms, we were on the concierge floor. There was one overworked (very nice) concierge on that floor, and most of the times there was a very long wait if you wanted to ask her something. There was also a designated phone line where they were pretty responsive if you had a question. We had purchase a "premier beverage" package, but were very surprised when we had no water (that wasn't a charge for us) provided for usin our mini refrigerator. We had to "purchase" a bottle and bring it back to the room. I also did not care for the fact that there was a shower curtain, not a shower door in the bathroom. The storage space in that small bathroom was pretty good. Our room attendant was very nice and helpful. Re: the food, we thought the buffet (where we went for our breakfasts and a few casual dinners) was way to long and unwieldy. One had to walk quite a long distance to get to the omelette station, and many people didn't even know it existed. There was also sporadic help for people (getting coffee or answering questions) at the buffet, but it needed to be more consistent. One morning, the food was cold, and it appeared the burners were not on high enough. The response from the manager was good. We did find the necessity of showing our "premium" cards every time we wanted a water or drink (even orange juice) was annoying and arduous. Showing one card should have been enough if we wanted two drinks, as our accounts were linked, but every time we wanted a drink each, we had to drag out our cards. We are not use to this. There also should have been more hand sanitizers in a ship that size. Boarding and disembarkation was smooth and most of the people working there were nice and helpful. It was tough to get a seat by the pool or the spa area (which was away from the loud music and spring-breakers by the pool). But this is usually the way on any cruise ship, especially a day at sea. Read Less
Sail Date March 2017
We picked the cruise because it had better ports than a similar one on a newer/better ship. We assumed that the days at sea activities would keep us happy the two sea days on each side of the four ports of call. We were horribly wrong. ... Read More
We picked the cruise because it had better ports than a similar one on a newer/better ship. We assumed that the days at sea activities would keep us happy the two sea days on each side of the four ports of call. We were horribly wrong. On the plus side, the food was really good almost every day and we found something to enjoy at St. Kitts, St. Marteen, St. Thomas, and Puerto Rico. That's about where the good ends. We ate dinner once at the Tuscan premium steakhouse and it was fantastic. (always bargain for a deal - 2 for 1s were easy to be had). Embarkation was pretty smooth. We thought that since this took place over a winter break for schools in many parts of the country it would be kid friendly. It was not. I didn't ask but I'd say the average age here was at least 62. Our NCL cruise had an average age of 42. Service in the restaurant was generally very good but I would rate it as mediocre to bad everywhere else. For some reason the Maître d'hôtel insisted on seating people right next to each other even in an empty restaurant and some of the tables are literally 3 or 4 inches from each other - it's like eating at a community table. I had an issue with some maintenance guys ruining my morning and sent what I thought was a pleasant note to the Chief Engineer suggesting his teams who need to do work in a public space guests are already using simply say hello and share the duration of their assignment so the guest can make an informed decision. I got no response. The guest relations crew was mediocre - one guy was really good, one guy was really rude, everyone else seemed to be unhappy to be at work. Attendant was fine but nothing special. We missed the towel animals more than I thought we would - I guess it's an NCL thing. The ship experience itself was a major disappointment. In talking with some of the crew, this itinerary with back to back sea days is notorious for an ancient crowd. At 46, I was easily one of the youngest men on board. There are scooters and wheelchairs and walking canes everywhere. There may be 20-25 other kids besides mine (which is not altogether terrible as kids can be as spoiled or worse than these wealthy old people). The consequence is the ship's activities are very geared to really old people. The high points of their activities were things like a guy talking about the book he wrote 15 years ago on the best players in major league baseball history. He things Barry Bonds - a known repeat cheater - is number 1. Three of the four days at sea offered very little of interest to us. They don't even show movies in the theater - they do it on a fairly small rooftop terrace where there is enormous competition for seating with people who aren't even there for the movie. They use the theater during days at sea for bingo which is a shame because it's a nice venue. The last day at sea I literally got up at 6:30 to go claim a spot to see the movie Trolls at 1pm. To be clear, I am saying the best way I could think of to spend 6.5 hours of my last day of vacation on this ship was sitting in one spot waiting for a really average movie to start. Entertainment on the cruise was okay. Our only other family cruise on NCL had far better entertainment. They did have some live music around the ship that was pretty good - probably better than half their big evening shows. Cabin size was good but the people who say the staterooms/bathrooms need work are basically right. We did not fully appreciate the evening dress code well when we were packing. Our focus was on the two "formal/evening chic" nights but to eat at the main restaurant or see a show you actually still needed to be somewhat dressy every other night (long pants, nicer shirt). We made it work but with all the focus on their move to evening chic, it's easy to lose sight of Celebrity's desire to "honor this grand sailing tradition" of a dress code for dinner and the evening shows. Disembarkation was a disaster until you got to customs and immigration. Anyone with even a little experience in queue management would have found six our eight process improvements without trying very hard. The mandatory safety briefing was useless and long and will end up getting people killed if there was a real event (these things need to be realistic to provide any actual life safety value). The gym looked nice but it was like 100 degrees in there all the time. When I'm done with a vacation I like to ask, "If I had to do it again knowing what I know now, would I do it?" In this case the answer is 100% no. We gave Celebrity over $4k all told plus airfaire, dog boarding, etc. so all told we spent nearly $6 for the getaway and it was beyond a doubt the worst spent vacation money of our lives. Read Less
Sail Date February 2017
We generally get away on Celebrity every winter but always on a balcony. Wanted to get away this year but with the canadian dollar so low,had to choose a cheaper option so booked an inside. Was upgraded to 9011 which is at the front but is ... Read More
We generally get away on Celebrity every winter but always on a balcony. Wanted to get away this year but with the canadian dollar so low,had to choose a cheaper option so booked an inside. Was upgraded to 9011 which is at the front but is an adjoining cabin. Had an adjoining cabin on Princess which had no sound proofing so was leary of taking this one. As soon as we were able to settle in to the cabin we could hear every cough, sneeze, word from next cabin. Felt like they were in our cabin with us.We talked to our room steward Putu , who was wonderful . He immediately got maintenence to install a rubber gasket around the door frame and while not perfect, certainly muffled the sound a lot! Location was so good, one flight up to pool and short walk to buffet. . Loved the Thalassotherapy Pool ,very relaxing. Difficult to get a lounge ,lots of chair saving going on as usual .Food was great at main restaurant, ate dinner one time at ocean view cafe and found the food cold. They do offer a pasta station and that was very good. Breakfast is amazing, fresh omelets made to order, crispy bacon, fresh fruit etc. Didn't have beverage package this time and the drinks were pricey, especially factoring in the 33+% exchange. The bartender Ivan was at the casino bar and amazing to watch him in action. Very nice person and so organized and efficient. The casino was actually fun this time, won enough to play for awhile on slots, unlike last year on Equinox where we had no luck. Entertainment in theatre disappointing compared to earlier years. Basic with OK singers and dancers, no wow factor. Guest comedians , vocalists and Illusionist were entertaining.The guest band Jim Beam made up for it, I thought the lead singer had an amazing voice! Piano player and string duo were great as well. Embarkation was fast,but had to wait til 130pm to access our room. The fastest disembarkation ever, 10 minutes to get through customs after picking up luggage. Probably because we were the only ship in port on a monday. Weather great, didnt do excursions as have been on these island a few times before, same shops etc. No deals to be had this year. :( The staff in every category are very friendly and welcoming,most have a smile and hello when you see them. Captain Alex was very visible as well and very approachable. Was hoping to see Captain Kate but she was on holiday. Hoping she will be on Canada /New England cruise this fall. Read Less
Sail Date February 2017
We selected this cruise as a short get away for a group of adults. Close proximity to port; size of ship and based on prior experience on Summit. We enjoyed the Summit when we cruised on her in 2015. Now, she is in need of some TLC: ... Read More
We selected this cruise as a short get away for a group of adults. Close proximity to port; size of ship and based on prior experience on Summit. We enjoyed the Summit when we cruised on her in 2015. Now, she is in need of some TLC: painting; rug replacement; elevator repairs. Embarkation: Easy, speedy and cabins were ready before 1:00pm! Dining in the main dining room was great! We had table 430 with Shurmon and "Nelson" were pleasant, attentive and after the first day,our beverages were waiting for us. Food was great; hot or cold appropriately; nice presentation. Buffet: Great selection of food. Servers were helpful and went out of their way to assist. Disembarkation: A heads up: should you need a wheelchair AFTER entering the terminal, once on the lower level, there are NO wheelchairs. We had a member of our group suddenly in need of a wheelchair and no one knew how to get one from the second floor. We asked staff, security and no one had radio contact with the second floor! Need better preparation for emergencies. A great big thank you to Laura El Massaoudi, Event Coordinator and Jack Falconer, Guest Relations Officer for their kind assistance with our group events! Read Less
Sail Date February 2017
As an Elite member of the Captains Club have cruised several tmes with celebrity. I was 50 at xmas and my partners birthday is on 24th Feb, so we decided to push the boat out and treat ourselves to Aqua Class rather than balcony. So ... Read More
As an Elite member of the Captains Club have cruised several tmes with celebrity. I was 50 at xmas and my partners birthday is on 24th Feb, so we decided to push the boat out and treat ourselves to Aqua Class rather than balcony. So booked stateroom 9095. As most people do rsearched the extra amenities we should expect for the 'aqua class experience'. Embarkation day did not start so well as our stateroom was filthy, dont think it had been cleaned at all (over 18 years cruising now with Royal CAribbean and celebrity) never had to ask for a stateoom to be recleaned.... Gave the stateroom attendant the opportunity to clean it again, he did it but only the bits we pointed out to him...not a great start, complained and asked to speak to his supervisor. Ship overall, tired and obviously old but I guess we knew that... By day three we realised that some of the amenities we were expecting for the 'aqua class' had not been provided so what we did not receive were....oversized bath towels, lip balm, facial spray, aromatherapy diffuser, pillow menu, personal spa concierge, impoved rooom service menu, Whilst I am not bothered about not receiving a lip balm or facial spray, these amenities are what they state they will provide and there were quite a few that were not provided, not just the odd one or two. Olga the Captains Club Host totally understood and tried to deal with our complaint - she even googled the amenities they should have been providing and think knew where we were coming from... However noone seemed willing or able to resolve our issues. Olga informed us there was no such person as Personal Spa Concierge on this ship - but she had asked the Spa Manager to ring us - we did get a call from the Spa asking us what treatments we wanted to book eh...no? we wanted to speak to ur spa concirge and discuss options like they say in the brochure???And the manager did not ring us. For the oversized towels they gave us towels from the pool, what a joke they were oversized I guess but not what I expected in my bathroom...... On the positive side loved loved Blu the dining room, the food, the service brilliant...... Olga provided us with some money ff certificates but they expire soon so have written a long letter off compaint to celebrity , so we'll see what response we get...... We had a great holiday, enjoyed the caribbean but wanted what we paid extra for otherwise could have just taken a balcony cabin and saved ourselves the extra expense......... Read Less
Sail Date February 2017
I sailed Celebrity 3 times 15 to 20 years ago. They were a notch above the others then. Not now. They are as good as any but have lost their advantage. I can say the food was great as was the staff. The bands were good but not enough of ... Read More
I sailed Celebrity 3 times 15 to 20 years ago. They were a notch above the others then. Not now. They are as good as any but have lost their advantage. I can say the food was great as was the staff. The bands were good but not enough of them. Acoustic singles and duos are not my cup of tea. The main theatre shows were a notch below the competition. Embarkation and disembarkation were rough and tiring. I have seen others do that much better. The Summit is a nice ship and the rooms were extremely quiet. The drinks were generous. While there was supposedly 900 crew to 2100 passengers, it didn't seem to me like there was enough crew. I would have liked to have seen more bands to chose from. On a 9 day cruise you can quickly tire of the same band every night. All of the bands were of top quality but I don't think an acoustic soloist and or duo are appropriate on a ship. We wanted to go out and dance and only one dance band was on board and everything they played was fast. The entertainment was a corny pianist, 2 different acoustic guitarists, a violin duo, a jazz quartet and a rock quartet. The average age on the cruise was probably over 65 and the on board music was geared to much younger. This is not knowing your customers. The shows consisted of 3 comedians, 2 singers, 1 magician and 3 nights of the ships singers and dancers. Boring. Still it was a good value for the price and we enjoyed ourselves. Read Less
Sail Date February 2017
Celebrity Summit Ratings
Category Editor Member
Cabins 5.0 4.2
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.5 4.4
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.9
Enrichment 3.5 3.7
Service 4.5 4.4
Value For Money 4.0 4.1
Rates 4.0 4.1

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