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1 Helpful Vote
Sail Date: April 2019
We chose this cruise because we wanted to see the ABC Islands and it did not disappoint. The Refelection is a beautiful ship. We had great weather, calm seas and the food and staff were wonderful. Passengers were frientdly and ... Read More
We chose this cruise because we wanted to see the ABC Islands and it did not disappoint. The Refelection is a beautiful ship. We had great weather, calm seas and the food and staff were wonderful. Passengers were frientdly and interesting and came from all parts of the world. The entertainment on board was excellent - great shows with talented singers and dancers. There was also live music throughout the ship every evening, which made for plenty of great nightlife. The islands we visited were great - Grand Cayman, Aruba, Curacao and Bonaire - beautiful beaches and shopping. Bonaire was great for snorkling and scuba diving. We also stopped at Cartagena, Columbia which was great fun. We took a shore excursion with Celebrity which included a tour of the walled city and a wonderful boat ride with lvie music, drinks and entertainment. Overall we would highly recommend Celebrity. This was our 6th cruise with them and we will definitely contineue to cruise Celebirty in the future! Read Less
1 Helpful Vote
Sail Date: April 2019
I give the Celebrity Reflection a 98% positive report. It was refurbished 2018 and now looks like brand new. They did a great job. We do not do the dining rooms any more, just the buffets. Ramesh, the head chef, was awesome. Anything you ... Read More
I give the Celebrity Reflection a 98% positive report. It was refurbished 2018 and now looks like brand new. They did a great job. We do not do the dining rooms any more, just the buffets. Ramesh, the head chef, was awesome. Anything you wanted he will take care of. He always asked if everything is good. No it was not good, everything was fantastic. The food on the buffet was excellent each and every day. Choices were abound. Everything we ate was delicious. (Take notice Celebrity Edge. There the food was never any good) On the Reflection, Tables were kept clean of dirty dishes FAST! Sometimes just eating the last item on the plate and they were right there taking it away. The ice cream was excellent. So many different flavors each day. Spotless, always cleaning any mess right away. Those that clean the tables were so wonderful and nice. Always a nice smile and a little conversation. Only one looked like she did not like her job, our room steward was one of them, did as little as she could. One bar server for the buffet was Muhammad, you would think he was doing this for years. He was the “new guy”. Started in February. He was awesome. Right on the ball. A great smile and a great person. So comfortable with his job and always made us feel welcome. What more could you ask for. He was wonderful. Another person was a bartender at the Passport Bar, Sreejith. I like a drink made a specific way. 5 different items with a specific amount of each. After making it once. No need to tell him how the next time. What a wonderful person, a smile always and very friendly. All three of these people are excellent assets to the Celebrity cruise line. They all deserve to be recognized by Celebrity for the great jobs they are doing that reflect the cruise line. Now for the entertainment. This was an 11 day cruise. Every show was excellent accept one. There were three women to do Motown and they destroyed every song by doing it their way and screaming not singing. Ballads were screaming and jazzed way up. Half the time you could not even recognize the song. The live band was fantastic, the Celebrity singers and dancers were excellent to say the least. They had one production called MAXX. Had no idea what that would be. It was awesome and we enjoyed it from beginning to end. The energy put into these productions is amazing. Choreography was excellent. Timing was suburb. The lead woman vocal had a voice that was unbelievable. She sang some Broadway songs and was superb. The very last day were 3 men doing Motown, called themselves HORIZON and THEY WERE fantastic. Energetic, funny, excellent voices and songs. Got the audience up, singing and dancing right at the seats. Most of the crew was very nice. I do not want to get into that. We had state room 3174 and it was in an excellent location. Ocean view. Only two major complaints about the room. No shelves, none and only three drawers. Check out the picture. They could have easily made six drawers instead of only three deep drawers. You have no need for deep drawers. On the right side of the desk table they could have easily put shelving. We put things on the window sill and on the desk. Tiny desk. But if they had shelves next to it you could have put the books on it instead of the window sill to make some room to read the daily items. The “head” (Bath room) was very nice. The shower was excellent. Water got hot for the shower almost instantly. Large and comfortable to shower in. No plastic drape “to stick to you”. I totally recommend this ship for a comfortable and excellent cruise to enjoy. So bon voyage! Enjoy, Happy Cruising! Read Less
2 Helpful Votes
Sail Date: April 2019
This was our 17th cruise and the 6th on Celebrity. We are completely appreciative of the job that Celebrity does making each trip special. The staff on the Reflection was exceptional and exceeded all of our expectations greatly. ... Read More
This was our 17th cruise and the 6th on Celebrity. We are completely appreciative of the job that Celebrity does making each trip special. The staff on the Reflection was exceptional and exceeded all of our expectations greatly. Our Room Attendant Dedy was superb. Was thoughtful, respectful and very efficient. Our waiters and assistant waiters, Jessee and Arnold were also terrific. They helped to make our cruise memorable. The entertainment was good, but I felt it had been better in previous years. The live music onboard was very good and we enjoyed most night going to the theater, then listening to whatever music venue was available. Our Cabin was immaculate as was the restaurant and common areas. We had been on most of the excursions before, so we enjoyed the time we spent in each town exploring the culture. Our Cruise Director Eddy Jenkins was good. As was his Activities Manager Pete. The food was wonderful. A good mixture of different offerings each night to keep even the most finicky palates satisfied. The Ocean Grill was good and a large variety was offered there each and every day. All in All we are very loyal to Celebrity! I can't think of another cruise line that does it any better! Read Less
Sail Date: March 2019
We chose this cruise because of the itinerary. We had not been to St. Lucia. This cruise was port heavy with 5 in a row. However two days at sea on the way down and 2 days on the way back. We were with another couple who had not sailed ... Read More
We chose this cruise because of the itinerary. We had not been to St. Lucia. This cruise was port heavy with 5 in a row. However two days at sea on the way down and 2 days on the way back. We were with another couple who had not sailed with Celebrity before, This was our fifth cruise with Celebrity.We flew to Ft. Lauderdale and had a day to explore in the city. We went on the Jungle Queen tour and it was great. We stayed at the Fairfield Inn. Embartation was really smooth no problems. We booked two excursions with celebrity, two with Shore excursioneers, one with Glory tours in Barbados and golfing in Barbados. All the ports wer good. Barbados was the worse with a very long pier and long lines. Ship was a little late getting cleared. Best Cruise director and activities director we have ever had. Eddy, Pete. Bradley and Stephen. The entertainment was excellant had two production shows and the rest guest entertinors. We did not do any specialty dining. We had early seating in main dining. Our wait staff Randolf, Devon Mahir and Rakesh were great. Food was good as well as the buffet for breakfast and lunch. St. Marteen excursions. My wife and iI did the flavors of St. Mrteen tour. There were twelve of us and it was great. Stopped at 3 local Restuarants and had eats at each. We also toured the whole island. It was well run. Would highly rcommend this tour. This was booked through Celebrity. Our friends had booked the double decker bus tour. There were alot on this tour and it was crowded They had to sit it a seat that was facing backwards. Kind of disappointing. This was also booked though Celebrity. St. Kitts we booked the scenic railway tour. This was also through Celebrity. It was good and would recommend to do this. Free drinks. Barbados the wives booked a private tour with Glory tours and really likes it. Would use Glory tours again. The guys went golfing at the Barbados golf club. They have a ship special for $90.00 usd for clubs and cart. Not a bad course. It will cost you $100.00 round tripand wil take about 30 minutes to grt there so give yourself time. St. Lucia was with Shore excursioneers. We did the tram in the rainforest,Alex our gude was very good and entertaining. The tram is open sided but goes and a slow pace. Would recomend this. St Johns Antiqua was also bokked throuh Shore excursioneers. We went to a pieaple plantation, visit a house that was like a museum and the to a beach for lunch and entertainment. It was fine. Debarktation was fine however once you got off the ship there wer lines waiting to go through customs only 3 agents working seemed like they could have been more. Along walk so if you get out of brath or need help get wheelchair,We were flying out the same day so we selected the valet service with Celebrity. They will do your boarding passes and luggage tags for you so you do not have to find your luggage all you have to take off ship are your caryy on so you can leave ship sooner. When you get to airport all you have to do is go to security. They charge you $25.00 pre person plus the airlines bagaage fee. To us it was worth it. Great cruise and great Cruise line. We have been on the Equinox the last two years and the Reflection did not dissapoint us. Read Less
1 Helpful Vote
Sail Date: March 2019
Itinerary and ship! Boy were we disappointed in our cabin! 3119. Not sure anyone would know what was was above the ceiling until you were there. We complained to room steward and then management and then guest services. Apparently ... Read More
Itinerary and ship! Boy were we disappointed in our cabin! 3119. Not sure anyone would know what was was above the ceiling until you were there. We complained to room steward and then management and then guest services. Apparently we weren’t considered an emergency move, which was requested after second day. Such an expensive “sleepless” cruise....so disappointing. Other than our cabin, Everything else was grand! Room steward was ok. If you have classic pkg don’t bother martini bar...they won’t serve you without the extra $4 charge. They only use the 3 oz glasses..not 2 oz classic pkg size. But yet when making martini they throw away the other oz...lol. Such foolishness. Dining was good. Specialty dining Qsine was amazing. Make sure towels are in room the night before port days or you will have to go get them yourself on pool deck!! Such a pain, not significant really just another thing to do when everyone is trying to get off the ship! Read Less
Sail Date: March 2019
A belated 70th birthday celebration for both of us. We picked this cruise for the islands it was visiting. Only complaint was the wind on deck 15 the first two days. The rest of the cruise had some great weather and smooth sailing. Ship is ... Read More
A belated 70th birthday celebration for both of us. We picked this cruise for the islands it was visiting. Only complaint was the wind on deck 15 the first two days. The rest of the cruise had some great weather and smooth sailing. Ship is very nice,cabin was good...enjoyed morning coffee on the balcony. Food was great,if you were hungry it was your own fault. Our head server was awesome,one of the best we have ever had. He took very good care of us and his suggestions were on spot. Entertainment was awesome, we were never disappointed in any of the shows we attended. We enjoyed dancing and listening to the great music that was provided. The house band was great. It's a pleasure to have live music for dancing. Our cabin steward was great, he keep our cabin in top shape and we enjoyed seeing the little chocolates when we returned each evening. I other words we had a great time. Read Less
1 Helpful Vote
Sail Date: March 2019
On the Reflection for an 11-day cruise to Grand Cayman, Cartagena, Panama, Costa Rica, Cozumel. All in all, pretty good. The ship was well-maintained and it didn't seem overly crowded. Staff generally friendly and helpful, especially ... Read More
On the Reflection for an 11-day cruise to Grand Cayman, Cartagena, Panama, Costa Rica, Cozumel. All in all, pretty good. The ship was well-maintained and it didn't seem overly crowded. Staff generally friendly and helpful, especially in main dining room. The food was very good. However, a number of dishes had too much salt. Even with that, it was as good food as I've had on a cruise. I'd give it a 5 if not for the salt. The overall experience in the main dining room was first-rate. Lots of choices, especially with appetizers & soups. While the bread was good, desserts were so-so. Was happy with the variety and quality in the buffet for lunch and the 3-4 breakfasts we ate there. Had one meal in Murano, the extra-cost restaurant. It was good, but don't think it was any better than the food in the main dining room and don't think it was worth the extra cost. The entertainment ranged from OK to bad and was not comparable to what I've experienced on other lines, including Holland America, which seems to be their competition. The house band was competent, guitarist Danny Smart entertaining, and the magician good. Otherwise, the production shows were embarrassingly bad--cruise entertainment seems to have slipped from dinner theater quality in the past to second-rate amusement park fare. Other than the main show, the other entertainment was sparse--a lot of it was in the atrium, which was not conducive to sitting and enjoying it. Daytime activities were not very extensive--we went to two pretty good lectures, but Holland America has cooking classes and there's nothing to compare with on Celebrity. Fitness center was reasonably well-equipped. I ignored staff's efforts to sell useless upgrades, but that's a feature on every cruise these days. If you want to get on a cruise ship and vegetate, this may be the ship for you--it was clean and comfortable with generally top-notch food. If you're interested something a little more stimulating, there may be better choices. Celebrity did a good job with embarkation and disembarkation. Did three ship excursions, two snorkeling and a tour in Panama, and they all met expectations. Private tour in Cartagena (with Dora) was pretty good, although her bus was not that comfortable. The room was clean, the balcony spacious, and the beds comfortable. It was relatively small, and the lack of storage was a negative--there were big cabinets above the beds, but I could see that some people would have a problem. Read Less
1 Helpful Vote
Sail Date: March 2019
We have had a variety of cruise experiences over almost 40 years, starting with a Rhine Cruise on KD Line, family cruises on, Costa, RC, Carnival and Princess, couples cruises on Renaissance, Sea Dream, Windstar, Star Clipper, Orient Line ... Read More
We have had a variety of cruise experiences over almost 40 years, starting with a Rhine Cruise on KD Line, family cruises on, Costa, RC, Carnival and Princess, couples cruises on Renaissance, Sea Dream, Windstar, Star Clipper, Orient Line and Oceania, and in the last 15 months cruises on Oceania, HAL, Viking and Crystal. We chose this cruise because we invited some friends who had cruised Celebrity before and enjoyed it. The itinerary included new and old stops for us and 4 at sea days to enjoy the ship and spa. We chose a cabin in Aqua class under the (mistaken) assumption that the cabin (nice Veranda!), Spa and restaurant upgrade to Blu would make it worthwhile. Blu however, and the food on the ship overall made that a big NO. We are not fans of large ships for a variety of reasons; the largest ships we were previously on were a pre-inaugural family cruise on the Carnival Pride and then the Noordam last February, but we enjoyed them and every other cruise we've been on to a greater or lesser extent. Noordam was a big surprise: we had no expectations about the food and it turned out to be quite good, especially at the pop up and higher class restaurant, but even in the main dining room, with very good service as well. Reflection was also a surprise but for the wrong reason. Our cabin (1623) was nice, relatively quiet (subject to next door passengers) good AC and working fridge and veranda wide enough to lay out on the provided chairs and accompanying stools. Mario, our attendant was great. The shower is a multi-jet one, very nice. We got afternoon snacks every day; they were a mixed bag. The Spa is very nice with a variety of hot, cold and aromatic rooms and warmed loungers. The gym is a nice well equipped space, The indoor pool is warm and inside a nice room with 2 luke warm hot tubs. The two main pools are pleasantly warm but crowded with passengers making like trees (but not leaving). Four more luke warms. No smoking at or near the pools which is sadly not true on some lines. Some led entertainments and pool aerobics around the noon hour were well attended and fun. Bring your clothes pins and camp out at 7:30 a.m. or 9:00 at the latest or you may be out of luck. Pretty nice artwork throughout the ship (other than the Park West pseudo art), and public spaces are elegant and well designed. The cafe tends to be a madhouse, and the main restaurants are packed but most people seem to be agreeable to that with much chatter between tables. We had a pretty insular party of four as we had a lot of visiting to do amongst ourselves. The library is hardly that; there are a few shelves of banal books within reach, multiple empty shelves, and then a series of color coded shelves that can't be reached and are there for design purposes! Disgraceful for a ship of 3,000 people. There was a guitar player, a pair of semi-classical musicians, a band, and some others I didn't check out; entertainment at many locations, with a large multi tiered location for main performers. A section of that is roped off for the grand poobahs in Luminae class. Our friends enjoyed a comic who made fun of his weight and wiped his forehead with a giant pair of underwear; we missed that. We (and our friends) have enjoyed the entertainment more on other ships. Service in the restaurants ranges from good in the specialty restaurants (Murano) to decent in the main dining room, to harried and overworked in Blu, with coffee service especially lacking. The cafe is a nuthouse; unlike on the Noordam there are few attendants and you need to get your own water and coffee (there is one annoying "happy people" coffee guy who comes around on one side). Getting butter, silverware, fruit, water/coffee, and various entrees was a major chore, and I often ended up turned around and searching for our breakfast camp. Now then. The food. First, is the truly weird menu options in Blu: strange ingredients and combinations: 3 types of butter: pea flavored, beet flavored and butter flavored. Every night. Fried fish placed on top of puddly risotto or other sauces or on top of salads which caused the fried fish to get mushy. Pickles with meat. Veal scallopine (tough!) served on a cold salad. Lobster ruined by a weird tarragon flavored sauce which had dried out (waiter explained that food sat under warmers before delivery). We ended up changing out items from Opus (main restaurant) many times, but often to no avail. Their onion soup and Caesar salad became mainstays for all four of us. 5 weird entrees and 3 daily desserts in Blu; my friend had Steak and Creme Brulee every night because he had no real choice. Lunches at the Cafe were salad, pizza, 3 weird fish types that tasted the same, some thin steaks (okay) a few standards I never sampled and some faint attempts at foreign foods. Spice, as in "heat" was avoided at all costs; even the jalapenos were seeded before being used. At the burger bar the burgers were made in advance to medium well and then piled into a warming tray; when ordered they were brought out, put on a small plain bun and a piece of cold cheese was added if ordered. Very sad excuse. In a tour of the kitchen it was revealed that the ship did not provision at all outside of Fort Lauderdale, so no Caribbean fruit, fish or anything fresh. No berries except as a garnish on some desserts. My friend who loves her desserts felt the cakes were odd and dry. Service getting on and off the ship and at ports was excellent. We did our own tours. As a result of this cruise we decided to forego a 3 generation family vacation on RC. I can't imagine another cruise on Celebrity (or any ship in this 3,000 passenger class) given our food experience, but if you're not really into food I would say the Reflection had a lot of other good points. Read Less
Sail Date: March 2019
Our second time on the ship was excellent. Th ship has wonderful, friendly and attentive staff. The ship is kept in top notch condition. We enjoyed the option of the indoor pool when it was to hot to stay out in the direct sun for more ... Read More
Our second time on the ship was excellent. Th ship has wonderful, friendly and attentive staff. The ship is kept in top notch condition. We enjoyed the option of the indoor pool when it was to hot to stay out in the direct sun for more than a few hours. The entertainment, both on board staff and visiting entertainers was super. We ate at four of the specialty restaurants, and made sure to buy the "package" ahead of time to take advantage of the reduced price. We loved "QSine", Murano and the Lawn Club Grill. Felt that the steaks at the Tuscany tasted "processed" or tenderized and was our least favorite of the four. Did an excursion in Cartagenia to "old town". Be prepared there and around town to be swarmed by people selling stuff. And when you say "no" to one, another one arrives right behind, and they just keep on coming. We were not able to enjoy our tour or even hear our guide as a result. Also, traffic moves really, really slow. On retrospect, we would have been better off staying by the ship and visiting the great little zoo there. Our only complaint over the whole cruise was the Casino onboard is VERY tight, especially the slot machines. We didn't see anyone win anything. Also, be careful about betting limits. The one guy over the 11 nights on the cruise we saw win anything hit a Royal Flush at the ultimate Texas Holdem table. He should have been paid close to $7500 with his bets on the table. However they paid him only $5000. When his friend asked where the rest of the money was, they pointed to the fine print on the little board at the corner of the table which said the maximum payout was $5000. What a shame. Our cabin. a deluxe veranda was nice and well kept by our state room attendant, it just had insufficient space (just 3 small drawers) to store our clothes. Nice bathroom with plenty of space but the "night lite" that we could not turn off was too bright and woke you up when you went in during the middle of the night. Read Less
1 Helpful Vote
Sail Date: March 2019
We had chosen this trip to fit in with our cruise on Celebrity Edge, so it was about timing rather than itinerary. We were lucky enough to have sailed this itinerary before, so knew what to expect. Sailing from the new Celebrity ... Read More
We had chosen this trip to fit in with our cruise on Celebrity Edge, so it was about timing rather than itinerary. We were lucky enough to have sailed this itinerary before, so knew what to expect. Sailing from the new Celebrity terminal at Port Everglades was really wonderful, and so straightforward, We were in a Sky Suite, so were able to take advantage of the dedicated drop off area, and had access to the Retreat Lounge in the terminal, which is beautiful, but boarding was so quick that we didn't have time to take advantage of it! The ship is great, and familiar. The dark wood and some of the decor is starting to feel a little old fashioned, particularly in light of what is happening with the makeover the fleet is having, but is none the less modern, with a great crew. Our cabin was an S1 Sky suite on the back corner which had ample space, a large balcony, and a bath. The balcony also had sun a lot of the time which was a real benefit. We ate mainly in Luminae, which as ever, was wonderful. Great service, the whole team were friendly and efficient, my only slight niggle was that the menu is fairly limited. We spent one night in Tuscan Grill, and one in Murano, both of which were great, but it is probably time that the menus were given a makeover. The Martini bar was an absolute highlight, great service, and a great atmosphere. The itinerary is not great, but I think this is a horses for courses thing - I'm not a fan of excursions, but like to be able to get off an wonder around the area near the ship, which you couldn't really do in a lot of these ports, but we knew this before sailing, so it wasn't an issue, we stayed on board for a lot of them. For all getting on the ship was a breeze, getting off the ship was another matter! We were in a different terminal, and to say it was somewhat chaotic would be an understatement. Long lines and no one really seems to know what was happening. Again, we were really luck that one of the perks of our cabin was priority disembarkation - the question really were huge. Read Less
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

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