We chose this cruise because some friends were available and both our children were all out of school. We are usually loyal Holland America clients but have cruised Celebrity before about 10 years ago on both Solstice and Equinox in the Caribbean and Mediterranean. I was dramatically surprised at the drop in quality of the main dining. Celebrity once had an advantage on Holland in main dining ...
Our first post COVID cruise after two postponed attempts. Having cruised many times (mostly Royal Caribbean and Celebrity), we have pre-set ideas of what a good cruise should be.
Positives:
1) On-boarding and off-boarding was quick and easy. Our schedule to appear at the terminal cited 11:30 to 12:00, and we were having our first drinks at 12:15ish. On the last day we walked off and were ...
Where to start. The "guest" is treated like cattle on embarkation. Once inside the ship, their bars did not have the necessary items to create basic frozen drinks. This issue lasted all cruise long. No room service menu in cabin, broken phome in cabin, incomplete room service orders. Cabins attendant did not ntroduced herself, we finally saw her at the end of the second night by coinsidence. Not ...
The cons: We chose this cruise because I read that there aren't many children on this cruise, however, there were about 40% whining, screaming kids. Also the caliber of passengers was shocking -- i.e. women dressed like strippers at breakfast, etc. Other things I did not like were: most of the activities were based on sales pitches, i.e. selling diamonds, whiskey, wine, etc. Nothing that ...
We have sailed many times with Celebrity on the Solstice class and always have a great experience. Unfortunately, Infinity did not live up to the usual level of service on our short weekend sail to the Bahamas. It is really a loss for the guests and for Celebrity. As past guests, we were excited to see this short itinerary of two nights out of Ft. Lauderdale. We hoped it could be something we ...
After a wonderful experience on the Reflection last Fall, we booked this cruise as a last minute get away. We were excited that a last minute cancelation allowed us the opportunity to stay in a Family Veranda cabin so we could enjoy the extra large room/veranda.
The size of the room/veranda did not disappoint but the conditions of the room/veranda were terribly disappointed. We knew going ...
This was our 20th cruise, but first with Celebrity. I imagined Celebrity as similar to Princess (our favorite line) and HAL. Celebrity did not meet those expectations on this cruise. The ship itself is a nice, smaller ship. Not elegant, and certainly no bells and whistles. Our oceanview cabin was similarly undistinguished and fairly small. The food was consistently very good, but portions ...
Picked this cruise because it was cheap and in the past Celebrity’s performance was good I thought the food in the Main Dining Room was mediocre and the selection limited. Very disappointing. I also thought it was poorly maintained with cold showers most nights safes that didn’t work because of dead batteries, flaking paint, mold in the bathroom, We also thought that the Captain’s Club ...
Celebrity should stick to longer routes as these short, fun Bahamas cruises do not seem to be their specialty. I have been on this same ship (same exact Sky Suite) for a 7-night Alaska cruise so I can easily describe the difference.
The staff seemed as if they had to be there to fill the 3-night revenue stream, not because they wanted to make for a fun vacation. The bartenders, while speedy ...
This ship had just come out of dry dock and was not at all ready to be put back in service.
The outside areas were a mess. the sports deck was completely closed for construction. outside decks were wet and slippery all day. carpeting was worn. we had five separate maintenance problems in our suite. the iced top of the martini bar was constantly de-frosted.
The food was awful. dishes ...