As a past cruiser with Celebrity for the past twenty years I am saddened to report that the cruise line had gone downhill in terms of food variety, entertainment, and staffing in an obvious way to save money while raising prices.
The fault in not on the staff, the are friendly and helpful and always smiling, and they keep the ship clean and safe.
However, in the mdr the appetizers except ...
Old Ship, Older Cruise Port Terminal. This was an issue for those that used they own vehicle to the port. Never received notification from Celebrity that they was no parking garage at this terminal. Fast Embarkation Process.
Cabin – Old furniture including a couch that had many rips. Limited storage and counter space. Nice shower with glass doors vs a curtain and a nice large ...
What I expect from Celebrity is first class service, excellent ships, excellent food, and so-so entertainment. The service was excellent. The staff was very professional and friendly. No complaints in this department. Getting on and off the ship was very smooth with virtually no waits or delays -- the terminal at Fr. Lauderdale knows what it's doing. The quality of the dining, however, has ...
We enjoyed our cruise, but for the first time since the pandemic (8th cruise since pandemic) we saw a noticeable decline in the quality of the food and food choices on Celebrity. The service overall was outstanding--other than at the buffet---not one time did anyone approach us about getting us a drink during our meal, the selections the one night we went there for dinner was truly awful (and ...
Let me start by noting we were fortunate to stay in the “Retreat” in an upper level suite. We originally booked this cabin (no Move Up) so perks, etc. described below are what come with booking. Check-in was quick (though we were misdirected a couple of time). There was a separate area for Retreat passengers with pastries and water/soda. There was no separate drop-off for Retreat luggage (more ...
We are avid cruisers however this cruise was our first time back since the Pandemic. We have cruised Celebrity many times and have been on the Reflection a few years ago.
Arrived at our scheduled time of 12 noon and things went smoothly. We were on the ship quickly. Many crew members there to greet guests however no direction was given at all.
We found our cabin which was not ready and ...
My family stayed in a sky suite (S1) for the 4/9/23 sailing. The cabin overall was very nice and spacious. Our cabin steward was amazing. There were a couple of things that were missing and should be improved - one is the fact that there was only one electrical outlet in the cabin and the other was there was no place to hang and dry swimwear. There was no clothesline in the shower and we are ...
We are a couple in our 50’s. We have cruised on 6 separate occasions with this being our first on celebrity- it will be our last.
The ship is huge and was at full capacity. We had a balcony cabin which was ok nothing special, a little worn in places. Getting in was very easy and straightforward. The sun decks were rammed and every bed was on top of the person next to you, you had no room to ...
This was our 36th cruse and the first in 2 1/2 years due to COVID. We have taken our last five cruises on Celebrity (Equinox and Edge) and looked forward to our return to cruising for the first time on Reflection. Many of the small items expected were missing on this cruise. No champagne upon boarding, mediocre food, passengers smoking in their rooms. no french fries for the first 4 days. Limited ...
We chose this cruise as a warm weather getaway. We met quite a few cruisers from the north with the same idea. We specifically chose the Reflection as we have sailed on the Solstice many times and loved the ship and exceptional service provided by the crew.
Embarkation was very easy. Our assigned time was 11. We arrived on time and were quickly checked in. Took about 10 minutes. We were then ...