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142 Fort Lauderdale (Port Everglades) to Panama Canal & Central America Princess Caribbean Princess Cruise Reviews

Princess did an outstanding job on this itinerary from day 1 to day 10, it was perfect. The staff in the lounges, restaurants and housekeeping were a "10" cum-laude. Too bad I cannot say the same for the pay-outs at the gaming ... Read More
Princess did an outstanding job on this itinerary from day 1 to day 10, it was perfect. The staff in the lounges, restaurants and housekeeping were a "10" cum-laude. Too bad I cannot say the same for the pay-outs at the gaming tables, perhaps it was my fault not knowing when to quit. LOL My compliments to Angelo the Maitre 'D and Guido your Executive Chef who ran a great service in and out of the kitchen. We started with a group of 16 but unfortunately one of the couple after three days had to abandon the cruise for a death in the family and Princess' Staff went out of their way to book their flights from Cartagena to Miami and then onto Las Vegas, provided a transfer and refunded their pre-arranged execursions. The entire staff excelled in an outstanding way and we were all very thankful for this support. Thank you Read Less
Sail Date April 2018
I will not Cruise princess again. Despite the merger of Princess and Carnival, Princess does not measure up. This trip, planned for 2 years as a family trip of 9 passengers did not go well at all. We used a Travel Agent, and she was ... Read More
I will not Cruise princess again. Despite the merger of Princess and Carnival, Princess does not measure up. This trip, planned for 2 years as a family trip of 9 passengers did not go well at all. We used a Travel Agent, and she was great she did her best to fix the issues however Princess Customer Service, and the manager of customer service were useless. The Princess refused to admit the error, and a letter to corporate did not make any difference. my letter wasn't even acknowledged. We sailed out of Ft Lauderdale, Embarkation was disorganized, and difficult. it took 2 hours just to get on the ship. The ship was clean and updated, however it was difficult to get to dining rooms. A very confusing layout. Our dining room was on deck 6 but we couldn't walk from forward to aft on deck 6, I sailed princess once before for my honeymoon and was given a cabin with twin beds. My husband and I pulled the mattresses off the beds and slept on the floor each night. My complaints then went on deaf ears. That was 20 Years ago. I assumed there was improvement but I was wrong. I requested a cabin for 3, with a full/Queen bed, and again we were given twin beds set up as bunk beds. Requests to correct it were met with different reasons the online planner was not showing the configuration I wanted. 3 months before we were to sail we were told the cabin we chose could not be converted for 3 people and a queen be. If we wanted a queen bed, we would need to move to a Mini Suite. We lost all the perks of the original package, and again my travel agent tried to fix this, but ended out giving us a cash credit to replace what we lost. The cabin had two TV's, however they were back to back, and you could only use one at a time unless you use head phones, and we didn't bring headphones with a 20 Ft wire. That said, it was an adequate room, and the deck was nice. This was only one of the problems we had. We purchased a drink package, but every day I had to go down to the customer service desk and get our drink charges fixed. I was charged for a reservation to the Serenity deck that O did not request and when the ticket was pulled, it was not my signature, or name, but my cabin. Very poor accounting methods. We paid for everything up front so I wouldn't have to check things every day. Don't bother with the internet package, it is awful, and doesn't work well at all. the App for on board messaging is useless, use the Cabin phones. Staff is about the only thing I would say was good, but again it depended on the place on the ship you were, Housekeeping was very good. Our Waiter and assistant waiter were great, the rest of the staff while helpful, where not very happy The food was adequate, but not what I would call top of the line. The Restaurants, and we tried all three, were OK. the best of the 3 was Sabatini's. The steak house was disappointing, the quality of the steak was supermarket discount. Only interesting thing in the Steak house was the different salts, which if you like salt, would have been great, but only if you like salt. We did a shore excursion at each port, all were interesting, and fun, but caution should be used when visiting outside the sponsored cruise tours. We were delay getting to our first location in Columbia, and so the rest of the tour was rushed. I would have like to spend more time at some of the sites, so rather than trying to get multiple sites in Next time I visit I will choose one site to see when port of call time is so short. We weren’t in port for a long time. Bottom line. Princess is not up to the task Read Less
Sail Date April 2018
We enjoyed not having to plan meals, transportation and accommodations to visit all the places we saw. Knowing we were in a safe spot every night and didn’t have to pack and unpack. We enjoyed the excursions and made lots of memories! ... Read More
We enjoyed not having to plan meals, transportation and accommodations to visit all the places we saw. Knowing we were in a safe spot every night and didn’t have to pack and unpack. We enjoyed the excursions and made lots of memories! Booking the excursions through that ship made things easy. Transportation was secure and the guides were all helpful. We only dined in the dining room is once and took advantage of the buffet the rest of the time. The food was always fresh and lots of variety to choose from. It changes every day so it was fun to see what kind of things they offered. The chefs were so accommodating and approachable. The ship itself was clean and well-maintained. Being so many floors the elevators were always easily assessable throughout the ship. It was nice to have scheduled activities on the boat. We are younger couple in comparison to a lot of the other cruisers but we still enjoyed many of the activities. We took advantage of a couple of the fitness classes that was offered in the fitness center. It was nice to have lazy poolside days. The servers were very attentive and would bring drinks right to you. Now that we’re back home it took a couple days to recover from vertigo of being on the boat. We never felt it when we were on the ship. I look forward to cruising again! Read Less
Sail Date April 2018
Embarkation was very easy and simply. Cabin a little small, but definitely bring an extension cord. Could not even use the outlet in bathroom. Speciality restaurants not worth the money. Overrated and overpriced. The regular dining rooms ... Read More
Embarkation was very easy and simply. Cabin a little small, but definitely bring an extension cord. Could not even use the outlet in bathroom. Speciality restaurants not worth the money. Overrated and overpriced. The regular dining rooms and buffets are just as good. Signs need to be posted in buffet lines “please do not eat off your plate until seated at your table”. I saw people eating from their plates, putting their fingers in their mouth and then touching serving utensils.. Effy jewelry sales people way to pushy. Bamboo Beach Club very disappointing. Very little sandy beach, can’t walk in the ocean because of the rocks. All other tours were fine. Early disembarkation (7:30AM) needs better organized. Groups ABCD needs to be separated into different areas of the dining room and just not all thrown together. Luggage blocking the aisles made it hard to leave when it was your turn. Read Less
Sail Date April 2018
We booked this as a last-minute deal, about 2 weeks prior to embarkation. Although we had always said that the Panama Canal might be a fun trip, we were unprepared for how exciting it was to actually pass through and see the locks! Ours ... Read More
We booked this as a last-minute deal, about 2 weeks prior to embarkation. Although we had always said that the Panama Canal might be a fun trip, we were unprepared for how exciting it was to actually pass through and see the locks! Ours was the first Princess ship to pass through the new locks, and the captain and crew did everything to make certain that we all had a fabulous experience, including even pointing out a large crocodile in the water just before the first lock. Our cabin showed some signs of wear, but the bed and pillows were super comfortable and the room was so quiet. The balcony was very large, allowing both of us to stretch out easily and enjoy the warm breeze off the ocean. In addition to the Canal, we particularly enjoyed Columbia and Costa Rica as ports of call, primarily for the rich biodiversity both countries offer. As a nature enthusiast, I was thrilled to see so many new and fascinating types of wildlife. As always, the food was top-notch. The only venue we didn't particularly care for was the new "steamers" concept. Conversely, the Crown Grille was superb and we dined there twice on the trip. Read Less
Sail Date April 2018
Today experience the new Panama Canal. We are new to Princess. Check-in went so smooth. There were personal assisting at elevators so people could get on. We were reassigned C435 ( deck 10) great location, large balcony with 2 chairs ... Read More
Today experience the new Panama Canal. We are new to Princess. Check-in went so smooth. There were personal assisting at elevators so people could get on. We were reassigned C435 ( deck 10) great location, large balcony with 2 chairs & foot rest, & table. Muster drill was in Explorer lounge. We ate in Coral dining (5:15) one night at Sabotini to celebrate our anniversary. Chocolate on bed each night. Received shopping bag for taking off or around ship. Entered raffle at Effy & we both won. Received a 50.00 gift card. 25.00 gift card, only used the 25.00 to purchase Stanley bear for gran kids. Tried out for Voice of the Ocean, it was fun, I didn't get picked. All the shows we saw were entertaining. We did 3 excursions. Tour guides were knowledgeable. Our room steward Wilfred kept us supplied with ice, kept in fridge, lasted longer. Great Read Less
Sail Date March 2018
Cruising in style to the Southern Caribbean is perfect because Princess does it right. Comfortable, Classy, nothing over the top - high quality with maximum enjoyment. I met many very loyal cruisers who enjoy sailing all itineraries ... Read More
Cruising in style to the Southern Caribbean is perfect because Princess does it right. Comfortable, Classy, nothing over the top - high quality with maximum enjoyment. I met many very loyal cruisers who enjoy sailing all itineraries and earned perks. All restaurants were elegant, delicious cuisine and quiet. The entertainment was wonderful! Beautiful ball gowns, Broadway show tunes, great props, and clean, funny comedians. The itinerary was great with enough time in each port of call. The New Locks of the Panama Canal are truly amazing! We watched our Caribbean Princess sail through the locks from the observation deck on our shore excursion, after she turned around in Gatun Lake. Movies under the Star with popcorn & warm blanket made the 10pm movie relaxing & fun at the end of a tour day. Morning Bible Studies & Sunday Service blessed all who attended. Thank you Princess for setting the bar for elegant mainstream cruising! Read Less
Sail Date March 2018
This was our 5th cruise on this ship, and 6th overall with Princess. Boarding and disembarkation quick and smooth. We stayed the night before at the Embassy Suites close to the Cruise Terminal. 45 minutes from hotel room to having a ... Read More
This was our 5th cruise on this ship, and 6th overall with Princess. Boarding and disembarkation quick and smooth. We stayed the night before at the Embassy Suites close to the Cruise Terminal. 45 minutes from hotel room to having a drink onboard. We had an early flight out of FLL, so we were given option to disembark right after Walk Off as "Guests with independent arrangement.". Retrieved luggage, went through Customs, taxi to Delta departures, check in, and through TSA in 45 minutes. Could not ask for better. Cabins were fine. Very impressed with all of the crew. All that interacted with passengers were very fluent in English. Some spoke as many as 5 languages. Food was very good (with a couple of exceptions). We rotated through Coral and Island dining rooms on Anytime Dining. Lunch was usually a hot dog or buger on Lido Deck by the pool. We traveled as a party of three, taking our adult son with us. Mini-Suite was fine for us. Bathroom was more spacious than a lot of ships we have been on. Internet service is scheduled to be upgraded soon. If you don't have a seat in the Princess Theater 45 minutes before the show you will be shut out. We suggested (as did a lot of other disgruntled) that the shows be live streamed to the cabins. No dice. The last refurbish added 2 new restaurants on the Lido Deck. Steamers was OK, but Planks served us the worst meal we have had in years. Advertised as a BBQ place the food was almost inedible. Several others echoed our sentiments. We like breakfast delivered to our cabin. All arrived as ordered and on time. We did Cartagena, Panama Canal, Limon, Costa Rica, and Grand Cayman. Recommendation - book excursions as early as possible. The most popular sell out quickly. Read Less
Sail Date February 2018
We chose this ship for the Itinerary of the Panama Canal. We enjoyed our tours in The Caymans and Costa Rica but the Panama Canal was interesting but the rest of the tour was rather long. Colombian tour was too short. Overall we were very ... Read More
We chose this ship for the Itinerary of the Panama Canal. We enjoyed our tours in The Caymans and Costa Rica but the Panama Canal was interesting but the rest of the tour was rather long. Colombian tour was too short. Overall we were very pleased with the ship. The Marketplace had a wide variety of food and the staff was very accommodating. We had any time dining but turned out we had to wait until 7 or 7:30 thus we were unable to attend any theatre. The theatre was quite small for this size ship and filled up quickly. I had read many negative reviews of this ship but found the ship in good shape, except for engine problems which will be repaired next month. There were several bars playing a variety of music which everyone seemed to enjoy as there was lots of dancing. The Pinnacle band was really great to listen to at the pool. Although the cabins are not large, we had a veranda room which helped in accommodating three in our room. The beds were super comfortable and we slept very well. There were many activities but we stayed near the pool and only attended the talks by Dr. Dean, which were very informative. We cannot say enough good things about the staff because they worked constantly to keep things in order, answer questions, and wait on everyone. Read Less
Sail Date February 2018
I chose this cruise because I had never been to the Panama canal and thought it would be good to see. It was disappointing at best. I have cruised about 9 times with many different ships and by far this was the best embark and debark one ... Read More
I chose this cruise because I had never been to the Panama canal and thought it would be good to see. It was disappointing at best. I have cruised about 9 times with many different ships and by far this was the best embark and debark one I had every been on. We choose to take a ksa tours bus $10 each from the ship to the airport. It was easy. Next time I would just take a taxi for $14. The cabin was big compared to other ships. I cannot say enough about the new mattresses, we did not want to get out of bed due to the comfort of it. We choose to do buffet every meal and we were not disappointed. We ate when, what and how much we wanted. Next time I would choose an early anytime dining. The comedians/magician were good the production shows were awful except Bravo. The service was good everywhere. The problems for me on this cruise were: the average age was 75 and up, not enough activities (except trivia 3x a day) for me to completely engage, many people travelled in groups of up to 10 and would take all the extra chairs, block walkways etc., a little bit of Zumba and diy pickleball, the gym was good but could not get on the treadmills until 8 am. We travelled with no children and there were a total of 7 on board so that was nice for a change. They had the biggest freshwater pools I have every seen with lots of room. Excursions: Hop on Hop off bus Cartenga but there was no hop, we were stuck on the bus for the whole hour to the old walled city. We had a walking tour which was good but the VENDORS were horrible! oh my word they were like fleas on a dog's back you would think you had gotten rid of 4 of them and then walk 15 to 20 feet or turn a corner and boom you would walk into a wall of them selling the same wares as the previous ones. If the bus stopped they would ring a bell to make you look down and start the spiel. I understand proverty but annoying was the word of the day for me. At one point I raised my voice to fend off yet another vendor wanting to put a hat on my head or offer me a necklace etc. Vergura Rainforest: Not worth the money to go. Two hour drive. It was mid afternoon by the time we got onto the tram and we all know what animals do in the warmth. Sleep! But no mosquitos or flies at this time of year. apparently there were propulsion issues with the ship not sure if that was true or not. Read Less
Sail Date February 2018
a few months before the sail we were informed that the ports of call were changed due to a malfunctioning motor. Compensation was $50 per person. We chose this cruise because we had spent a week at Caymen Islands and wanted to stop at ... Read More
a few months before the sail we were informed that the ports of call were changed due to a malfunctioning motor. Compensation was $50 per person. We chose this cruise because we had spent a week at Caymen Islands and wanted to stop at Jamaica. The change also meant about 7 hours less in the ports of call. On the trip a generator malfunctions and that resulted in 4 hours less in Costa Rica and our 7 hour had to be changed. We did get a 40% credit. However, the tour was change and it included a banana plantation tour which turned out to be a stop, get off the bus and take a picture from the road as due to a fungus, no one could go into the plantations. Fourtunely the guide was great. Other tours went from ok to pretty bad. The real cl No her for this title is that our block of rooms by us (about 7-8 cabins that we knew of) had a sewer smell on and off that was horrible. The stewards said it would go away when underway and it did. But it returned many more times and we weren’t in our rooms that often. We reported many times and they never got back to us. At one point someone was sent down and there were about 20 of us in the hall and we really lit into the poor guy they sent down. Each time we reported we asked that they get back to us, that only happened after the 3 rd formal complaint and by the time he came down, it was gone. This smell was also in very speciic places on the boat but the staff were clearly told to ignore us. This boat needs to be dry docked and issues fixed. Don’t book on it. On the other side of this the food, staff and boat activities were fabulous. We have sailed Princess before and loved those cruises. Beware of this ship. Read Less
Sail Date February 2018
We had a specific time frame that we wanted to travel to the Panama Canal and this cruise was the only one that fit. We had never travelled on Princess cruises but have tried several others and wanted to give it a try. We have never been ... Read More
We had a specific time frame that we wanted to travel to the Panama Canal and this cruise was the only one that fit. We had never travelled on Princess cruises but have tried several others and wanted to give it a try. We have never been on a cruise that was as rough as this one was even though the seas weren't excessively high. The ship vibrated SO bad ALL the TIME it was ridiculous. Anything metal in our rooms vibrated and rattled constantly. Many other passengers complained also so I know it wasn't just us. We were not able to go into Limon and were not refunded the port fees although they did refund the TAXES on those port fees! We were not impressed with the food either. While there were some good choices many times it was a repeat over and over or else it was a variety of very specific ethnic dishes I am not a big fan of spicy food and I doubt most of the largely senior diners were either. I actually just got a hot dog on two different nights rather than have the main buffet. The best thing was the oatmeal raisin cookies! We only went to the formal dining room one night as we weren't interested in going on the nights formal wear was required and didn't want the choices offered on the other nights. The onboard entertainment was lacking also and we had many at sea days and apart from the movies on deck we didn't have much that interested us! The stop at Cristobal was a joke! If you didn't purchase a Panama excursion you weren't allowed to leave the ship at Cristobal and we were basically sitting next to freighters all day waiting for those that did purchase excursions. Seriously this was the worst cruise we have ever been on and it was our 9th cruise! Read Less
Sail Date February 2018
Chose this cruise to finally visit Costa Rica but missed port due to weather. Had not heard of this ever being a problem at Limon and very disappointing. Cartagena was cut short and Grand Cayman stop seemed short as well. Panama Canal ... Read More
Chose this cruise to finally visit Costa Rica but missed port due to weather. Had not heard of this ever being a problem at Limon and very disappointing. Cartagena was cut short and Grand Cayman stop seemed short as well. Panama Canal locks were interesting but should not have been only highlight of trip. We felt there should have been an alternate port in lieu of Limon otherwise seemed like a cruise with sea days only. To top off the experience our PRINCESS shore excursion (Old City Walking Tour and Las Bovedas) included a stop at Ada's Jewelry in Centro Historico where guide told us was a great place to buy emerald jewelry and a Princess approved store. Neither was true as one of the emeralds fell out of the ring 2 days later while on board ship. No response from store or any help from Princess. Wish we had missed that port as well. Only positives were a great room steward Liezel Castro and our dining staff of Danielle Albertyn and Nemanja who took very good care of us. Lots of time in the Casino with all the sea days-staff there was great and helped ease the pain of losing! Food was adequate but not many choices in the Horizon court. Food quality though did seem better than our last trip with Royal Caribbean. Salty Dog and pizza place were very good for a quick bite. Getting on and off ship went very well. We used mobile pass app which was great to get through customs easily and quickly. We walked off with our luggage at 7:45 and went right off ship into taxi. Cruise was not what we expected and making us rethink using Princess in the future. Read Less
Sail Date February 2018
We chose this cruise because of the Panama Canal itinerary. We were part of a big group of friends/family. I believe most if not all of us were first timers on Princess. We thought Princess was supposed to be a step up from Carnival or ... Read More
We chose this cruise because of the Panama Canal itinerary. We were part of a big group of friends/family. I believe most if not all of us were first timers on Princess. We thought Princess was supposed to be a step up from Carnival or Norwegian, but we failed to see why Princess is supposed to be better. We had heard of the big 2017 refurishment. The ship was beautiful and the staff couldn't have been nicer from the cabin stewards, to waiters, to bar tenders. However, it did seem the refurbishment of the buffet was a huge failure. There were several stations, but that just seemed to block the flow of people. There was lots of back tracking and the food wasn't that great most of the time. Breakfast is always good, but its hard to mess that up. The nighttime choices were not that great. The dining room seemed to have much better food. We were notified prior to sailing about a mechanical issue and some time changes for the ports. We were given $50 credit per person for the inconvenience. However it wasn't enough for the issues we had. When you are on a ship for 10 days and already have 4 at sea, some shore time is important and we certainly got shortchanged in that department. They could have skipped Princess Cays (no reduction in time there). It is just a beach and some cheesy shops. Next we had two days at sea that we were all looking forward to. We spent most of the days near the pool, but were sadly disappointed that there was no entertainment poolside. For about an hour a day(not every day) , there was a band playing or a DJ. That hour was good. They played 'elevator' music sometimes, and sometimes nothing at all around the pool. Some good music would have been great. It seemed the pool areas were left out of any planned entertainment. Most of our group is in their early 60s and we were definitely the young crowd. This was a cruise of mostly older people. I don't think we saw more than a dozen or so kids. Thank goodness, because kids would have been totally bored on this ship. The 60 year olds were somewhat bored. It was a good thing we had our friends with us, we were our own entertainment. Our first stop was Cartagena. We had booked a Hop on Hop off tour. It took forever to get going once we got on the bus and then we were told we couldn't get off the bus because there wasn't time. Our port time had been cut by 2 hours. We rode around the city a little then were dumped off in the shop and had to be back on the bus in about 20 minutes. If there wasn't time for this excursion, they shouldn't offer it or at least shouldn't call in Hop On Hop Off. Very disappointing. Going thru the Panama Canal was awesome. We took an excursion that took us through all the locks to the Pacific Ocean. That is what we came for and we weren't disappointed. The next stop was supposed to be Limon, Costa Rica, but the water was very choppy and we didn't get into port there. This also was very disappointing as this was one of the stops we wanted to see. . This meant we would have 3 days in a row at sea. There was no compensation for missing this port except a refund of $3.59 in taxes. We expected some added activities to pass the time, but that didn't happen either. The ship just didn't seem to be interested in pleasing the passengers at all. In fact we barely saw the cruise director at all. On other cruises we've experienced, he/she was all over the ship everyday. Due to a medical emergency, we made our way to Grand Cayman early, arriving in the middle of the night. The passenger was taken off, but even thought we were there, no time was added to our stop. It seemed strange that some stops got cut short due the ship not being about to go any faster, but when an emergency arose, we could go faster. We just weren't sure we could believe everything we were told. Our last stop was Grand Cayman. We were also rushed at this port missing a couple hours. We went to see he Stingrays and would have liked at least an hour to do a little shopping but instead we were herded back on the ship and before our tender even got there, they were raising the anchor. Most of the passengers felt cheated on these stops. As I said, we thought it would have been better to cut time off their island and add it to the other stops. This shipload of passengers didn't have time to spend leisurely seeing the ports or shopping. I can't imagine the ports would be very happy about that either. We thoroughly enjoyed all of the evening shows, even though we had to get there quite early to get seats. Everything considered, it was a good cruise, but we sure didn't see much for a 10 day cruise. If we had to rate Princess, it would definitely be below both Carnival and Norwegian. If Carnival is the 'party' ship, then I guess we are 'party' people. We like being entertained even if it is something goofy like a hairy chest contest. Maybe we just are old enough for Princess. The only way we would choose Princess again is if it were the only line that had the itinerary we wanted. Just not impressed. Read Less
Sail Date February 2018
The Panama Canal was on our bucket list for years. We love Princess due to the maturity of the passengers, quality of service, and fewer children. We love children, but not on a relaxing cruise. Over the years we have found Princess to ... Read More
The Panama Canal was on our bucket list for years. We love Princess due to the maturity of the passengers, quality of service, and fewer children. We love children, but not on a relaxing cruise. Over the years we have found Princess to have better ship upkeep. We have sailed on 5 different lines. The Ft. Lauderdale terminal for all cruise lines is one of the worst we experience. We had a balcony which was great for the Panama Canal. We could sit on our deck and watch the world go by. We love nature and chose excursions that involved the National Bird Aveary in Columbia, swam with the dolphins and sting rays in the Grand Caymans. As usual we ate too much and came back several pounds heavier, but what is a cruise for anyway. For a cruise line, we found Princess great on liquor prices and strength! We love the wine bar where we could experience many different wines by the glass without having to buy a bottle when we were not sure. We WILL go again.....perhaps next time we will go all the way through and get off the ship in California. World cruise is next on the bucket list.....needless to say....we are retired and some of our stocks did well this past couple of years. Read Less
Sail Date February 2018
This was our 20+ cruise & the 3rd with Princess. The ship had a mechanical problem & was running at reduced power which made each stop shorter than we had booked. Admittedly Princess gave us a Cabin Credit but it did not make up ... Read More
This was our 20+ cruise & the 3rd with Princess. The ship had a mechanical problem & was running at reduced power which made each stop shorter than we had booked. Admittedly Princess gave us a Cabin Credit but it did not make up for what we lost. The main reason was taking this Cruise was the partial transit of the Panama Canal which was disappointing as all the ship did was go through the 3 New Locks & stop & go back. At the Cayman Islands which was Tendered along with 3 other Cruise ships we only had two hours ashore before we had to queue up to Tender back to the ship. Onboard we had Anytime Dining which Princess have completely miscalculated we queued up for 3/4 hr to the be given a Pager which we then waited a further 1/2 before being seated. This queuing was all we seemed to do. The second to last night on board we wanted to see the passengers 'The Voice' at 8.10pm, as we knew one of the contestants. We arrived at the Anytime dining at 6.30pm & at 8.25pm we had not given our Desert Menu we left the restaurant to go to the Theatre which was now completely full. The food on board I am afraid has gone down I am a meat eater, my wife's fish dishes were OK but I had 3 meat meals which I either could not cut & was extremely fatty & inedible. Admittedly the Staff suggested other meals as they were very good but I declined. All in all a very disappointing Cruise. Read Less
Sail Date February 2018
We are Ruby After this cruise.We are not sure we will continue after this with this cruise line. We are not convinced Princess wants long term relationships with customers. Understand, before I start, that on our last cruise (Dec ... Read More
We are Ruby After this cruise.We are not sure we will continue after this with this cruise line. We are not convinced Princess wants long term relationships with customers. Understand, before I start, that on our last cruise (Dec 2016) we were on the ill-fated Grand where the cruise was cut short by 2 days at the last minute due to the tender door issue. Princess, to their credit made things as right as they could, with a generous discount on our next cruise, putting us up in a nice hotel in SF for the extra two days (and we live here so it was really unnecessary but a nice treat), and giving us generous OBC for our next cruise. Fine, we figure, these things happen. We book the Caribbean Princess for the Panama Canal. Now on to this cruise: as many of you know, the itinerary changed. They swapped out Ocho Rios for Grand Cayman. I had been to Grand Cayman before but my husband hadn't, so it wasn't a major hardship. They also reported the ship was traveling "slower"-which didn't seem to be a major issue. Also, the Cartegena port stop was vastly shortened, but again we were eager to get out of town. (in hindsight) the measly $50 in OBC granted for all this was really not something we should have accepted, but I digress). Here's what went well: 1. Early embarkation. We got to FLL early, (like 10 am) and we were onboard and at lunch by 12:30. Our stateroom steward was a rockstar - the best we've ever had on Princess. 2. Crown Grill: easily one of the best steaks we have ever had on land or sea; we frankly can't understand how anyone could be disappointed with the food quality or quantity. We are food snobs, especially when it comes to beef; and I've paid triple the amount for lower quality steak in very famous steakhouses. We also loved the "black and blue" french onion soup. We tried this at the recommendation of a fellow pax and that alone is a reason to go to Crown Grill. 3. The sanctuary. Based on CC users (thank you) I scooted up early to get a reservation on Cartegena day to try it out and boy did we regret not booking for every sea day. We were able to snag a morning spot later in the cruise, and even during a small squall, it was so relaxing, quiet and fun. (that said service really wasn't what they promised, the real relief is an escape from the crowds and chair squatters, as well as the ever-present blaring music). 4. The new TVs in the room are large and while we didn't really watch any movies, we have been on some cold weather cruises where we really would have loved it. We used the tv mostly to watch destination presentations, the ship's log, and some of the princess only filmed travel stuff. (we tried very hard to stay off the news and other stuff for what we think are obvious reasons: it's a vacation!) 5. The salty dog and pizza counters are amazing, and yes, the Ernesto burger is absolutely worth it. The deck staff were attentive, friendly and ever-present. When I ordered the Ernesto burger to eat at movies under the stars, the deck staff brought it to me! (it's a 25 min wait for it). 6. I have a professional theater degree and the "Bravo" show, as well as the comedians and musical entertainment on the ship, was fantastic. We had our second cruise with David Juneau as a pianist and we've come to call him our friend now, which we love. There was also a great jazz band who did a super long set in the wheelhouse bar (3 sets) and please Princess, more of this! 7. As always we continue to believe the food is excellent value for the money especially in the international cafe (we are coffee card users and love the unique pastries there). 8. When we had to accelerate the trip to Cartegena to get several pax to emergency help, we sincerely appreciated being allowed to disembark at 9 pm and go to Cartegena at night!. The port is very hot during the day. This may not be for everyone, but my husband speaks fluent Spanish so we were well equipped to handle this and had a ball. We were so happy to have that time there as much of what's cool about Cartegena is at night. 9. Disembarkation. As walk on/walk off cruisers, we have learned something this trip. We got up at 6 am, and left the room with all our bags. then we went to the international cafe for our last coffee and waited until the dining room opened about 7ish. We were off the boat at 7:30 am. Yes, you have to leave the ship early, but with the early boarding, and beating the hassle of crowds in elevators and whatnot, we felt it a fair trade. Also easier to get a taxi! NOW YOU ARE WONDERING HOW ON EARTH WE COULD BE MADE SO UNHAPPY? READ ON. 1. Panama Canal/Cristobal. The major incident here was that 1700 pax were left in the Cristobal terminal with almost no services for hours awaiting a delayed ship. we were told there was a natural gas ship that required a six-hour delay. We do not believe this as canal crossings are scheduled a year or more in advance and cruise ships pay far more. When our bus arrived (and we were some of the lucky ones as we were on the all-day transit so we only were stuck there 90 mins or so, and bless their hearts the tour operators let us stay on the air-conditioned bus, and thankfully we'd all hit the restrooms before leaving). there were 4 portapotties in Panama with 1700 pax waiting for the ship to return. NO FOOD NO WATER Finally, the ship arrives, and ONE gangway is open. I have photo and video of the lines waiting to board 1700 people simultaneously. As we're waiting to board, the head of shore excursions, Luis, tells us how they're going to "let" us go to dinner in casual dining clothes, and not enforce the dress code. OH REALLY? thanks, dude. Imagine if you'd taken a short tour and planned to be on the ship by 4, but didn't board til 9 pm? Imagine how you'd feel! They tell you to eat a hearty breakfast, but they don't arrange for sandwiches or other things. We just went to the buffet and got rolls with meat and cheese (those ziplocks we packed came in handy!) - or you could order the sandwiches the night before and pack them up, which is also a good recommendation. The all-day tour did have a nice lunch, and plenty of free sodas and water, which we appreciated-but it was a surprise. 2. Limon So the next morning we're supposed to go on our all day tour to the rainforest and for me, this was the port I was most looking forward to. We were a bit delayed, about 2 hours, we were told, due to "engine issues" (and after speeding into Cartegena we really didn't get this), and frankly, we did have a nice morning on the Promenade where birds were at eye level and we saw a pod of dolphins. But then suddenly we were delayed again. And our all day tour was canceled. At first they told us the shore excursion couldn't be rebooked at all! I was furious: if I had had time to research in advance I'd have been ok, but with now limited time in port we were hosed. The lines and frustration at the excursions desk, well you can imagine. Finally, my husband notices one of the shore excursions people is rebooking folks and we manage to get on a greatly shortened tour (which was only $20 cheaper than our original tour so ***). Perhaps the delicious irony is that we were delayed by traffic so we didn't get back until 6:30 pm and they had to hold the ship for us. 3. Grand Cayman I was so excited as a diver to take my non diver husband to snorkel with stingrays. We'd booked an all-day tour on valentine's day that was also to include lunch and drinks on a private beach. WE got up super early to be on the tour and AS WE WERE WALKING ONTO THE TENDER THEY CANCELLED THE TOUR. We had little money (it was to be an all-day thing, remember?) and no credit cards and had to tender back then tender out again. We ran into some friendly fellow pax who got us out of our funk and went with us to seven-mile beach for an hour an half; but with no snorkel gear and no chair available, it was really, really disappointing. Princess is terrible when something goes wrong. Surely this can't be the first time tours are canceled for weather? Why wasn't someone there to say, "wait right here, we'll work on an alternative for you?" The fact is I pay for Princess tours not just because of the guaranteed return but because I'm very busy and I don't have time to do all the planning I'd need to do the tour on my own. 4. How princess handled it all: I was willing to let Cristobal go. But after Limon, I started a daily trip to the service desk to explain our situation. My husband's parents are elite and frankly, we were looking forward to that day when we became elite cruisers. I explained to the desk that this wasn't about money per se; it was about trust. I looked forward to this trip all year, particularly because of those two shore days and neither met my expectations. Half of our tours were not fulfilled. I said after what had happened last year and now this that we really didn't know if we wanted to continue. They basically played nice, hoping we'd go away. They kept telling us to come back the next day, and some "manager" basically promised us they'd send us a letter to our stateroom with how to resolve this once we are off the ship; Well you can imagine how that went. Everyone on the cruise got the same letter and felt pretty disappointed. I'll answer any questions you want about stuff I may have left out because it's tiring writing all this up! We were so disappointed and frustrated and while we really, really love cruising; and overall felt princess was good value for money; these disappointments coupled with their "so what" attitude have left us considering other cruise lines. I welcome your thoughts and feedback. Read Less
Sail Date February 2018
We have never sailed with Princess before. The staffs on the ship seemed very happy and were always at your side to offer assistance. Excellent service at every level in every interaction was standard. We dine at the Palm restaurant every ... Read More
We have never sailed with Princess before. The staffs on the ship seemed very happy and were always at your side to offer assistance. Excellent service at every level in every interaction was standard. We dine at the Palm restaurant every night the food and service was at its best. The Canal experience was wonderful, especially because we had been told to reserve space on deck 17 in the Sanctuary... We were however disappointed with the sensation of pressure to spend and the hidden gratuity fee on many services. It seems Princess now nickels and dimes the passengers on each and every detail while onboard. Although smoking is restricted in all but the starboard side and casino, we did observe vaping (electronic cigarettes) and regular cigarettes in the Crooner's bar and the promenade deck 7. While on 15th deck for a relaxing day at the pool the man washroom was clog and the maintenance crew started chipping the washroom floor with jackhammer. Meanwhile the painting crew started vanishing a wooden deck ceiling having a strong vanish epoxy smell. We had to move. We don’t need that. Our cabin (E-328) had a very nice king sized bed and adequate shower, closet space. However, we were somewhat disappointed when we found a sandal under the bed which seems has been left there for some time. This gave us the chill feeling that carpet cleaning of the cabin between cruises is done quickly or not at all. My wife has allergy and she found it hard to breed while in the cabin throughout the entire cruise. We don’t need that. We always dream of cursing with Princess Line. Probably the Love Boat Episode. We must admit we expected more from Princess. Thank you Read Less
Sail Date February 2018
We originally booked this cruise because we wanted to experience the Panama Canal, and there were several stops we had never seen. Several months before, Princess changed the itinerary and changed one of the stops from Ocho Rios to Grand ... Read More
We originally booked this cruise because we wanted to experience the Panama Canal, and there were several stops we had never seen. Several months before, Princess changed the itinerary and changed one of the stops from Ocho Rios to Grand Cayman and shortened the time in Cartagena. We were disappointed but still wanted to do the cruise. Tthere has been a propulsion issue on this ship for several months. Princess Cays was our first stop, and it was nice and not crowded since it was a Wednesday. Cartagena was our next stop, and we had a nice tour of the city through a private tour we set up previously. Our Panama Canal excursion was very good, but it was definitely a long day. We got back to Cristobal around 8:00 p.m., and the ship was not there yet. We understand this is out of the ship's control, since the Panama Canal Authority dictates when they can transit back through the canal, but this was really a bad situation. Some of the shorter tours had been at the port for several hours. There were a few local vender tents and 3 porta potties, but there is absolutely nothing at Cristobal...no food, drinks or facilities at all. If you're on a shorter tour, and the ship is supposed to meet back at Cristobal, beware. It may be a long, frustrating wait for the ship. We finally got on the ship about 9:15 p.m, and we were able to eat dinner since they kept the restaurants open late. Due to our late departure from Cristobal, we were arrived in Costa Rica a little late, but it looked like we would still be able to go on our excursion. As the morning progressed, they informed us they had a technical issue with one of the diesel engines, so we would be arriving even later. They cancelled our excursion because there wouldn't be enough time. We were only in port a few hours. We were really looking forward to Costa Rica and had hoped to see a lot of wildlife in the rain forest, so we were very disappointed. On the pier, we signed up with a local vender, thinking we were getting a guided tour of a national park about 45 minutes away, but he ended up passing us off to a non-English speaking driver, so it ended up being a very expensive 45 minute cab ride to a National Park. If confronted with a similar situation, I'd recommend getting past all the venders on the port and hiring an English-speaking cab driver for the day. On the bright side, we did get to see some sloths, monkeys, and lizards. We have been on 3 Princess cruises, and engine problems have resulted in port scheduling problems on 2 of them. I don't know if it's just bad luck, or if Princess has worse maintenance programs, but we're done. As for the ship itself, our room was clean and very nice, the food was very good in the dining room. The service in the dining room was hit and miss. We had anytime dining, so we didn't ever have the same wait staff, and some were better than others. One issue we had was trying to make reservations in the dining room. You can only make reservations the day of, and if you don't make them pretty early, they fill up quickly. Also, we could only make reservations for 5:00 p.m. or 7:30 p.m....nothing in between. Shows were also a problem. We tried to go to a show early on, but all that was left was standing room only. Apparently you have to get there about an hour in advance to get a seat. We finally just gave up. Since the ship's theater is obviously too small, I wish they would take reservations for the shows. Read Less
Sail Date February 2018
cruised this ship in the past. Food choices, taste, presentation, quality & quantity disappointing. Extremely long lines for dinner. staff handing out pagers. What?? first time for that. Waiters almost running from table to table. ... Read More
cruised this ship in the past. Food choices, taste, presentation, quality & quantity disappointing. Extremely long lines for dinner. staff handing out pagers. What?? first time for that. Waiters almost running from table to table. Dining room very short staffed. First time I ordered from standard options. Food did not excite as in the past. Lobster and trout dishes horrible. No butter with tiny lobster (incorporated with risotto) ?? fish tough. Don't know what Princess is attempting to accomplish with these strange dishes but certainly did not work for us. Undercurrent of apathy & sarcasm by staff. reported crew member who was very short & sarcastic to elderly passengers. other passengers noticed this as well. I was purchasing gourmet coffee & Crew member short & sarcastic to me. over all short staffed. very nice comfortable upscale bed linens. Enjoyed new robes. EXCELLENT ROOM SERVICE. room steward lack luster at best. did not replace some of the daily items. (body lotion, etc) did not address by name., quick wave if that. I know these issues seem small but this is first time overall experience was disappointing. ship face lift very nice but inside problems exist. EXTREMELY small shower. floor creaked & unsteady, bathroom door in need of repair. Problems with toilet, balcony divider banging due to loose attachments, @ 2a very disruptive. If we cruise again will not be on this ship. more pay venues than before. weary of staff trolling pay items. Big changes since we last cruised. Being platinum level cruisers we have come to expect a certain level of service from Princess. This time they dropped the ball big time. Appears to me Princess is having issues with their bottom line thus the short staffing, pay items etc. What happened to Princess service!? Not certain if & when we will return. Read Less
Sail Date February 2018
We boarded the Caribbean Princess in Ft. Lauderdale, with very little wait and a very smooth embarkation. Thanks to cruise critic members, we knew to go to the dining room for lunch rather than fight the crowds in the buffet. Wonderful, ... Read More
We boarded the Caribbean Princess in Ft. Lauderdale, with very little wait and a very smooth embarkation. Thanks to cruise critic members, we knew to go to the dining room for lunch rather than fight the crowds in the buffet. Wonderful, peaceful lunch and a great way to start our 10 day, Panama Canal cruise. Our balcony room, deck 11, was ready by 1pm and our luggage arrived soon after that. Plenty of drawers and closet space. The room seemed smaller than cabins we've had on other cruises, but certainly enough space for 2. Unsure what the rules were for power strips, I left mine home, but REALLY wish I had brought one. Only room to plug in 2 devices/chargers at one time, which seems ridiculous in this electronic age. Good, bad or indifferent, people need to charge a lot of stuff and one receptacle in an entire cabin is absurd. Even worse is going to the internet cafe with a laptop computer to sit and play for a bit on a sea day and realizing there are NO receptacles to be found. NONE. ZERO. When I asked about it, I was told all outlets are being used by ship computers. We wandered the ship after lunch, eventually making our way to the top deck for sail away. From there, we went to the Island dining room for any time dining. We always offer to share a table and almost always meet friendly and interesting people from around the world. This time was no different and we had such a good time, we ended up eating with the same group of 7 people every night of the cruise! The food was way better than our last Princess cruise and I was very happy with every meal. Everyone at our table seemed to enjoy their dinner. Two nights we ate at 5:30pm and the rest of the cruise we ate at 7:30pm. We never waited more than 10 mins for a table and most of the time we were seated immediately. I wasn't happy about 4 sea days on this cruise, but in the end, I found myself looking forward to the next one! We signed up for a 1/2 day at the Sanctuary on the 1st sea day and loved it so much we went back on all the other sea days. It was such a relaxing way to spend a few hours reading, napping, snacking or just staring out at the sea. We used the morning to play ping pong, have breakfast, participate in a few ship activities, and then gathered our stuff and made our way to the Sanctuary by 1pm in time to order lunch. Comfortable chairs, nice breeze, great staff! I highly recommend it. We found the crew and staff of the Caribbean Princess to be wonderful! They had a great attitude, were very friendly and definitely added to the enjoyment of the vacation. Service was excellent. The only exception to this was in the spa and the fitness center. The spa folks were extremely pushy and if they'd just back off a little, I might actually try one of their services. But they scare me. We did the scavenger hunt on the first day of the cruise and I felt like I was being held hostage at the spa until I watched every single demonstration they had setup. I eventually slipped out a side door and quickly made my way to a different part of the ship. My only encounter with the fitness center was also the first day when I tried to sign up for one of their classes. I asked how many were in the class and the response was, "if that matters, maybe you shouldn't come". Okay....done deal. Easy decision. I'll show them!! No exercise for me this week. That's a real hardship!! Our first stop was Princess Cays and we loved it! Beautiful beach, plenty of chairs in the shade or sun, snorkeling that wasn't bad for beginners like us and a really nice lunch! It never seemed crowded and taking a tender over and back was easy and smooth. I would happily go back there on any cruise! After 2 sea days we docked in Cartagena, Columbia. We signed up for a walking tour of the old town and I can't say it was my favorite excursion. This isn't a complaint just for Princess, but I hate being packed and herded like a group of cattle. It is not enjoyable to walk around town with 20 fellow cruisers, while trying to hear a tour guide and stay with the group. I also did not appreciate being led to an emerald store as part of a tour that wasn't cheap, and kept there for more than 45 mins of a 3 hour total tour. Our tour guide sat on a bar stool next to the counter and chatted with the store employees while we stood outside in the heat waiting for the tour to resume. Then we found out that was the last stop before returning to the bus. The vendors in Cartagena were relentless. In your face, blocking our path. It's easy to say no thank you to the first 50 that approached. After that, you're just hot and miserable and it's annoying. I would have liked to explore the fort in the old town or do just about any excursion that took you away from all that chaos and madness. The next day was our partial transit through the Panama Canal. There were plenty of places to watch around the ship and one of the most enjoyable places was on the back deck, while eating breakfast at the buffet. I hate to keep complaining about the excursions, but we had signed up for the ferry transit to the Pacific side of the canal and no one could tell us what time that would be gathering to leave the ship. I realize the transit through the canal is not exact timing. I would have just liked a range of times to be ready...like 8:30 at the earliest. When the call came, we had to scramble and gather stuff and rush to the departure location. From there, it was a tender over to shore, a 90 minute bus ride to the ferry boat, then about a 5 or 6 hour ride through the canal to the Pacific. If you're a history buff, you'd probably enjoy this excursion. If you only have a mild interest of the canal and its workings, do yourself a favor and skip this one. It's very slow, the seats are very uncomfortable, it's very hot, lunch is so-so, it's crowded and almost impossible to see what you want to see. I love taking photographs and choose my excursions based on photo taking opportunities. There were not many on this excursion. I know there will be others that disagree, but I want to give an honest review. I couldn't wait for this ride to be over. It was too long on a ferry that was too old and too crowded and too uncomfortable. They say the ferry could have held another 100 people. I do not think so! At the end, we were asked to tip the ferry boat workers, our narrator, our tour guide and the bus driver. Bring cash! Costa Rica was my favorite stop! Plenty to do, an excursion that wasn't overcrowded and a guide that genuinely wanted you to have a good time. We did the zip line canopy tour, along with the aerial tram and Veragua rain forest. Great fun, safe, clean, plenty of water and bathroom stops, not too crowded and perfect length of time. We had a sea day and then a stop at Grand Cayman. We should have found a beach and relaxed for a few hours, but we decided to do an island bus tour. What a waste of time and money. It was an old bus and a driver that used a ToysRUs microphone to explain things while he drove. We visited the town of Hell, which is basically a really shabby post card shop. Next was a rum tasting at another tourist shop. Then we drove 90 minutes to see a ship wreck, which was underwater! How do we know it was really there?!?!? Underwater? Couldn't they have driven 5 minutes and showed us the same exact thing? There was a stop at a blow hole, which was about the only thing that actually was what they advertised. We stopped at Rum Point Beach to have lunch, which was an absolutely beautiful beach area and okay food. We could easily have stayed there for 3 hours instead of driving the entire island of nothingness. So....the Princess excursions aren't the best, but when you have to tender to port you just don't know how long that will take. If anyone is successful at booking private tours at tender ports, I'd love to know how you do the planning. I wish Princess would send some of their employees out on these excursions so when you have questions they can actually answer them. The excursion desk wasn't open often and the line was always long. When I filled out the Princess survey that was sent to us after the cruise, I had rave reviews of the crew, the ship and the cabin. My only complaints were of the excursions. They're very expensive, no one can ever answer questions about them and I was disappointed in most of them. One last activity that I enjoyed but didn't expect to was the art auction. Great fun! Even if you buy nothing it's fun to learn about art and see what others are attracted to. Taste in art is so personal and something you think is hideous is another person's treasure! I did buy a few pieces. Nothing outrageous. I found the manager, Soma, very personable and friendly. The rest of the staff was arrogant and seemed bored with the entire process. A young man that worked for Park West was so rude and demeaning. Not the best way to sell art. I would most definitely sail this ship again. We enjoyed our days at sea and 10 days was the perfect cruise length. I wasn't crazy about the itinerary, but I'm glad we saw the Panama Canal and probably wouldn't do it again. Read Less
Sail Date January 2018
This was our third cruise on the Caribbean Princess--first since 2017 ship's make-over. The mini-suite was fine, and cabin service ok but not spectacular. Very sMmooth sailing to Columbia, Panama Canal, Costa Rica, and Grand ... Read More
This was our third cruise on the Caribbean Princess--first since 2017 ship's make-over. The mini-suite was fine, and cabin service ok but not spectacular. Very sMmooth sailing to Columbia, Panama Canal, Costa Rica, and Grand Cayman. Stopped first in Jamaica, but weather very bad, so got off ship and back on. Weather in other ports very nice. Castaneda boat and city tour was good, had excellent tour guide. Stayed on boat in and out of Panama Canal--enjoyed the locks and scenery very much. Costa Rica canal boat and train tour was fabulous--saw many animals and birds--good tour guide again. Did shopping and lunch at Grand Cayman--no street vendors, very upscale place. The meals on the new "Club Class" category were excellent. Mariela, dining room supervisor from Romania, was spectacular in how see treated all diners, and went out of her way to prepare special deserts and treats. By contrast, the 15th deck buffet was terrible--sometimes inedible!-- and we had to survive on pizza (good but better on other Princess Ships), and very good huge hot dogs--great new ship addition. Entertainment was not great--really missed having Jazz sessions. 10 days went by quickly--would recommend this cruise at this time of the year. Read Less
Sail Date January 2018
The Caribbean Princess is beautiful! Our cabin was very nice. We had great servers in the dinning room! The food was excellent! What we were frustrated about was the theater was full to capacity at least an hour before show time. ... Read More
The Caribbean Princess is beautiful! Our cabin was very nice. We had great servers in the dinning room! The food was excellent! What we were frustrated about was the theater was full to capacity at least an hour before show time. People would save multiple seats for others. We went on to a Culinary kitchen enrichment tour. The presentation was great! I would have liked to see more enrichment programs. We enjoyed the Art enrichment program immensely! The Lotus Spa facilities are beautiful! We did a shore excursion in every port. We thought that the excursions where both informative & fun! Our disembarkation went very smoothly! We checked our bags all the way through. We used Princess transportation to the airport. We meet many wonderful people on the ship! I would do this cruise again! All of the ports went to were fun to explore. Being able to be on a balcony and pass through the Panama Canal was Awesome! I highly recommend it! Read Less
Sail Date January 2018
As Platinum Elite members my wife and I have cruised with Princess many times. We have decided that our recent 5 day cruise will be our last with Princess. The cruise line's food quality and serving size has declined substantially in ... Read More
As Platinum Elite members my wife and I have cruised with Princess many times. We have decided that our recent 5 day cruise will be our last with Princess. The cruise line's food quality and serving size has declined substantially in all of the dining areas. Very poor taste and quality, and presentation. The specialty restaurant price has increased 16% from $25 to $29 per person while the meat quality and serving sizes have deteriorated. No additional items such as lobster can be added to one's entree without an additional $29 charge. These prices have crossed the line with us. For room service, if ordering a pizza, there is a charge of $3 in addition to the service charge and requested tip. It seems Princess now nickels and dimes the passengers on each and every detail while onboard. This in spite of a $2 billion dollar profit for 2017. Although smoking is restricted in all but the starboard side and casino, we did observe vaping (electronic cigarettes) in the Crooner's bar. Vaping is just as harmful to one's health as smoking. For 2018 we cancelled two future cruises on Princess and re-booked with Holland America and Celebrity. No more Princess who has declined to the level of Carnival. Read Less
Sail Date January 2018
We chose this particular cruise because of the itenary -to go through the new locks of the Panama Canal. This was our first cruise with Princess. We were not overly impressed with the ship. Our balcony cabin was smaller than the balcony ... Read More
We chose this particular cruise because of the itenary -to go through the new locks of the Panama Canal. This was our first cruise with Princess. We were not overly impressed with the ship. Our balcony cabin was smaller than the balcony cabin we have had on Carnival. For the price, we expected more. Everything was just OK, but not as fancy as we had expected. There were only two big stage productions on a ten day cruise. You had to get to the theater minimum of one hour early to get a seat. The two buffet food lines had the same food in each line. The pizza and burgers were good. Service was good. A toilet problem in our bathroom was fixed in a timely manner and our cabin steward was very helpful. The ship was super clean - I saw a cleaning woman scrubbing a public bathroom floor on her hands and knees! Embarkation and disembarkment were especially efficient. The Panama Canal is not to be missed! For us, the days at sea were very boring, but we aren’t interested in the pool activity. Perhaps the activity level was geared to the age of the passengers, most of whom were 75+. Definitely an older crowd! Read Less
Sail Date January 2018
Caribbean Princess Ratings
Category Editor Member
Cabins 3.5 4.2
Dining 4.0 3.9
Entertainment 4.0 3.7
Public Rooms 4.5 4.2
Fitness Recreation 4.0 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 3.5 3.3
Service 4.0 4.2
Value For Money 4.0 3.9
Rates 3.0 4.2

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