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1,410 Fort Lauderdale (Port Everglades) Princess Caribbean Princess Cruise Reviews

We boarded this cruise in Ft. Lauderdale. Embarkation and debarkation were very smooth and efficient, as we used the Princess medallions, which we received prior to leaving home. We had an inside cabin B741 on Baja deck (11), near the ... Read More
We boarded this cruise in Ft. Lauderdale. Embarkation and debarkation were very smooth and efficient, as we used the Princess medallions, which we received prior to leaving home. We had an inside cabin B741 on Baja deck (11), near the rear of the ship. It was comfortable and quiet, with very little outside noise. Everything worked, and our cabin steward was efficient in cleaning and servicing our cabin. The bed was very comfortable, and my wife both slept very well throughout the cruise. The weather was almost perfect, with only a couple of rainy periods and high temperatures in the 80's during the day. The ports of call were interesting and welcoming. We visited Charleston, SC; New York City; Newport, RI, Boston; Bar Harbor, ME; Saint John, NB, Halifax, NS, Sydney, NS, and Quebec. All of these ports had lots to see and do with the exception of Sydney, NS, which nevertheless was a pleasant walk around town. Charleston has a number of well preserved homes, and we simply walked around, enjoying the relatively cool weather in the morning in Charleston. In NYC, we docked in Brooklyn (Red Hook). This was less convenient than docking in Manhattan, but there is a ferry stop at the cruise terminal which terminated at Wall Street in Manhattan. It was crowded due to the number of cruisers, but we got to Wall Street after about an hour of waiting to buy tickets and then boarding. We visited the 9/11 Memorial, which is very well done. After lunch, we walked across the Brooklyn Bridge, and had a long wait (90 minutes) in the rain for a ferry back to Red Hook. Newport was a pleasant surprise. We walked the most accessible half of the Cliff Walk, and enjoyed seeing the estates there. The public transport was pretty good. We rode a hop-on, hop-off bus to enjoy the attractions in Boston. There is a stop relatively near the cruise terminal that is served by Old Town Trolleys. There is a cheaper hop-on hop-off service which we did not use since it does not serve the cruise terminal and would require a walk of almost two miles each way to access. Bar Harbor is the gateway to Acadia National Park, and we took a guided bus tour of the park (Oli's Trolleys) that including most of it's high points. It was well done, and a convenient way to see the park. Bar Harbor also has many restaurants and drinking establishments serving the tourist trade. We took a hop-on, hop-off at Saint John's NB. Highlights here were the Reversing Rapids, in which the river flow changed direction when the tides in the Bay of Fundy ebb and flow. We also enjoyed a flight of beers at the Moosehead small batch brewery, which was a treat since I last time I had Moosehead beer was in college in the 1970's. There is a lot to do in Halifax, NS. We visited the Museum of the Atlantic, which has a very good exhibit on the Titanic, and the Citadel. There was not much to do in Sydney, NS, but we had a nice walk about town, coffee and Timbits at Tim Horton's, and a beer at the Governor's pub. One of the best things Princess did at Quebec was to overnight there, which allowed more time for our visit. We stayed an extra night at the Hotel Chateau Bellevue. As a result, we had a good opportunity to see the sights in the old city, and take a day trip to the Isle d'Orleans, the St. Anne basilica, and Montmorency Falls. We had a great time in Quebec, with great places to eat and drink. The people of Quebec were friendly and welcoming. Taxis to the airport are a flat rate of C$35, which was cheaper than Uber. We were surprised that there were relatively few flights out of the Quebec airport and they are relatively expensive. A number of our fellow cruise passengers opted to either take a shuttle or the train to fly out of Montreal, which has much better flight availability. In summary, this was a pleasant, relaxing cruise. Service was excellent, and the ship was well maintained. Although Princess sometimes can be disorganized, such as the tendering to Newport, RI, it still has a good combination of quality and comfort. The biggest complaint I have with this cruise is the relative lack of enrichment activities. Entertainment was excellent, with very good production values, but a lot of people were turned away because the theater could not accommodate everyone.The food was uniformly good, but for the most part not exceptional. We did have an exceptionally good meal in the Crown Grill, which was worth the $29/pp upcharge. Our cruise was good value for the money. Read Less
Sail Date July 2019
I took this cruise because of the itinerary. I have been on Princess cruises before but I doubt I will sail on Princess again. They have cut corners so it isn't the joy of cruising it use to be. The food is very low quality. ... Read More
I took this cruise because of the itinerary. I have been on Princess cruises before but I doubt I will sail on Princess again. They have cut corners so it isn't the joy of cruising it use to be. The food is very low quality. The steak knifes couldn't even cut the steak. The food selections were unappetizing. Dinner in the dining room took 2 hours very night and we would have to leave before dsssert to see the show. The waiters were working very hard but there were not enough waiters They had to many tables to cover. If you ordered a drink, you never got it before the food arrived. There was no music around the ship. There use to be music in the lounges for cocktail time. The port tendering was a joke. Waiting 1 1/2 hours to get to shore. You never knew where the gangway was to get off. Then you had to walk half a mile to get off. What happened to the on and off gangways?? The entertainment was good. BUT the most spectacular show broke down in the middle and we didn't see the whole thing. Said they would show it the next day but didn't. We got off the ship to take the hop on-hop off bus to find out that it was being charged to our ship. Which means we paid $40 more than just getting on the bus ourselves. The tour we wanted from the ship was filled before getting on the ship. Most everything that we enjoyed from cruising has changed. Now it is just move the people along. So many people were saying the same things. It would be nice to think these reviews would help, but I doubt they will. Read Less
Sail Date July 2019
We chose this cruise for the port itinerary and length of cruise. We've done a CNE twice before (7 and 14 days, in October) and wanted warmer weather, less rain this time. We've cruised w Princess before and DH was not ... Read More
We chose this cruise for the port itinerary and length of cruise. We've done a CNE twice before (7 and 14 days, in October) and wanted warmer weather, less rain this time. We've cruised w Princess before and DH was not impressed with the food, about 5 years ago. However on this cruise, dinner was delightful each evening. We had My Time Dining and made reservations each day, always requesting Table 210 for 4# in the Island MDR. We landed at this table on Day 1, and the server, Viktoria R, was the absolute best waiter we have experienced on the seas. Attention to detail, recommendations were spot on for each of us, friendly, professional - she didn't miss a beat. We had 2 nights when our reservation was moved to another MDR, when we showed up, we were instructed to go elsewhere - which was a pain and no explanation was provided by the HW or host in the Island and when we arrived upstairs, that dining room team was confused as to why tables were being sent to them. After 2 nights of chaos, the reservation returned to table 210# and all was right in the world, at least for dinner. Memorable food - the prime rib, early in the cruise was outstanding, honey mustard dressing was raved about at the table, and a chocolate dessert - with cookies and ice cream was the bomb, but each night dinner at table 210# was a treat and no complaints from our foodies. Now back to the review - after we booked, we learned about the new Medallions - registering online was difficult to take the photo, upload and the scan the passport, but we managed. A lot of passengers complained about the whole process. The biggest pain was poor communication about when to expect the Medallion to arrive. We completed all steps over 30 days prior to sail, and waited. No update. Finally about 10 days out the system indicated the Medallion was on the way, only to change the next morning online to unable to ship, not sufficient time to process and mail. I was terribly disappointed and resigned to picking it up at the port. Then one night, about 5 days before we departed, Fed Ex dropped off a small box, even though the status had no change. Packaging was nice, represented the company and new initiative well. It included a carry case and lanyard without any upcharge. We were set. Then 48 hours before we traveled, I got the email indicating the Medallion was on its way - by then it was already packed in my carry on. Port Everglades is a favorite for embarkation, I just find it easy. This day, Princess was working out of a different terminal because of a Navy ship being commissioned. Staff kept apologizing for slow internet speed to get us processed which was unnecessary. We got to the port about 10:30, after an overnight at the Courtyard FLL airport and comp cruise port shuttle. We sped through security and check in - then got to sit in a general waiting room until our group number (4) was called. We have no loyalty status (Gold) so we were with the masses, with the Elites pulled out to wait elsewhere. It wasn't crowded and after 30 minutes or so, it was time to board, a little after 11. We went straight to our cabin, which was ready, to drop luggage, then off to the buffet for lunch. The buffet are had plenty of room and we found a table. Food was typical buffet, which was expected. Afterward, we returned to our balcony for sail away, our checked luggage was there to unpack and then it was time for the muster talk/video/demonstration, for us in the casino. Cabin - Deck 14 309 Balcony. Our cabin steward, Pablo, was hard working and attentive. When the balcony divider door basically was falling off, he saw it before we did and had the maintenance team in there to fix it. If he was asked for something once, he remembered it each day, such as extra washcloths in the bathroom. I have only praise for him and appreciated his service. The cabin was a typical balcony cabin, average size, 2 chairs on the balcony, no footstool which was ridiculous, even though I requested it on their 'check in' status card sent to us about Day 3. King bed that was super comfortable, desk/chair and the famous barrel chair, but no sofa. There was an empty fridge, a former mini bar, that took 24 hours to cool bottled water, but it kept everything cool for the trip once it cooled down, and my expectation was lowered. We had a side/by/side balcony with our family and maintenance did open to divider early on Day 1. (but about Day 7, it was ready to fall off the hinge) . This divider is wonky and really in the way when opened. On other ships our experience has been the divider folds flat and secures, this one only opened about 45 degrees and required us to position a deck chair to keep it from slamming as we sailed. Our balcony had a cover which was nice for us. However, our neighbors in 14-311 had excessive noise from above - and at times we could hear it too - from sliding chairs on the pool deck to stomping feet, even though there was a cabin above us, the noise from the pool deck was awful. We will never do another cabin under the pool deck regardless if cabins are above. Imagine, the pool deck starts early, before 6 am with set up, and doesn't die out until at least midnight each evening. Ship itself is dated, limited entertainment, but the bands and production shows are good - but it is not the glory days of cruising. We didn't expect it to be, so we were not disappointed. This cruise is about the ports, and little evening activity occurs. We were ok with it, and enjoyed our balcony most evenings after dinner. Ports for us were intense - we walk a lot and did over 5 miles in NYC, Boston and Quebec, with 3 miles on average in other ports. Since we had been there before, we had a plan on what we wanted to do. Weather was perfect, mid to upper 80's in Charleston, NYC and Boston, others were upper 70s to low 80s, low humidity. Rain only briefly in NYC as we ferried to the ship and again on Day 1 in Quebec, but we had ponchos and it only lasted a couple of hours. This was our port focus: Charleston - easy, walkable port. We walked through the historic district and market area. There is a grocery about 4 blocks from the ship - so we stocked up on flavored coffee creamer. The shuttle around town is free - so we rode the loop twice and used it as a hop on/off without the cost. In the past we have visited the Aircraft Carrier and Medal of Honor Museum (awesome) and the Tea Plantation - another fun excursion. NYC - the ship docks in Brooklyn and the ferry terminal is less than a 1/2 block from the terminal. We took a ferry to lower Manhattan and transferred to another ferry to midtown. We visited Times Square, took the subway to lower Manhattan, and then ferried back to the ship. If the rain had not impacted, we had planned to walk the Brooklyn Bridge. The rain was actually a thunderstorm and we got back to the terminal before the major downpour. Tip - buy your ferry ticket in advance via the Red Hook app. It will save you line time. Cost is less than $3 each way, with free transfers. We've been to Manhattan numerous times - so we didn't go to the 9/11 Memorial/Museum or other must see stops on the island. Newport RI - a jewel. After an uneventful tender (we didn't try to get off with the masses, but waited about 45 minutes and had no wait; understand those who waited until 1030 or so, had a LONG wait for a tender), we walked a couple of blocks to the visitor's center, got a lay of the land, reviewed tour options (you can buy the mansion tix and other tours there) and decided to take the public bus for $2 out to the cliff walk and mansions. We had a delightful day there. The bus system was terrific. Boston - we wanted to see the USS Constitution, so we took a city bus out there and walked the Freedom Trail back through the North End to Quincy Market. The Holocaust Memorial is not to be missed. While we have been to Boston several times and don't always do the same things, we always walk through the Memorial. It right by Quincy Market. We took a public bus back to the port ($2, paid onboard) and then walked about 3 blocks to the ship. Bar Harbor ME - our favorite NE port. Another tender with no complaints. The ship team executed a new wait plan flawlessly - everyone into a MDR with a ticket - then called ticket numbers in bulk to move toward a tender. Everyone had a seat while we waited. This day we went to Acadia NP and took the Island Explorer to get there (free). This public bus is a 6 block walk up the hill from the tender port. You catch it at the Village Green. Their team is there, and readily helps to navigate the various bus routes - we did 3 separate routes inside the park (all free, donations accepted) to tour a large loop in hop on/off fashion - views are amazing. The buses run about every 15-20 mins and you catch the route desired. Google their website for details and map planning in advance. We had reservations for lunch at the Jordan Pond House - a delightful table on the lawn for popovers, blueberry lemonade and amazing views. A hike around the pond afterward made the afternoon. It was then back to Bar Harbor for souvenir shopping back down the hill to the tender. A great day. Halifax - it's been almost 10 years since we visited Halifax. The port area has grown with housing and retail / restaurants in a 10-12 block area. Wow! This port has an extensive dedicated inside craft/souvenir market. We rented a car with Hertz, their location is less that a block from the port. We drove out to Peggy's Cove - it was terribly crowded due to a national holiday, but we had no problem parking and walked around the community. A lovely spot on earth. Afterward we drove back a different route, with breathtaking lakes and quaint towns. We stopped at the Swiss Air Memorial - just beyond the Peggy's Cove turn off - and then stopped at Fairlawn Cemetery where a lot of Titanic victims are buried. We ended the day at the Citadel, then returned the car and walked back to the ship. A great day. St John - it was Sunday and a national holiday weekend - we arrived early morning, but limited retail was open. We've seen the reversing rapids in the past, so we walked to the Market - and waited for it to open at 11. Afterward we walk around town for a bit, then back to the terminal - with a smaller, tented vendor area and free WiFi with tables and chairs for comfort. The last time we were in SJNB - the wind was unbelievable, to the point we could barely walk. Thankfully, the wind was a breeze on this visit. Sydney - we walked around the town - it was a Tuesday, but other than the port vendors, it is a quiet town. We visited a lovely church and enjoyed a history lesson there. Free WiFi in the terminal - with big round tables of passengers sitting together, but everyone was looking at their phones. In Sydney, there is a coal mine museum and tour - and if you are lucky their chorus will have a concert - look for this tour. Quebec - another favorite - Day 1 we walked around the old city - upper and lower - visited Parliament Building - amazing! Then over to the Citadel and Park, then 600+ steps and 5 miles later we were down in the lower area again. Such a fun day, even with ponchos the first couple of hours. Day 2 were disembarked - a taxi up to the Hilton to pick up another rental car with Avis. They reimbursed for the taxi fare. Note - the port is extremely organized - although the tented taxi space is a long walk - there were only 15 people in front of me and it went quickly. It took me longer to walk through the tented areas. About 2/3rds of the way through it, there are passenger vans and greeters with clip boards where you can pick up a direct to Airport and other city location shared rides (a ride to the Hilton was quoted as $5 compared to an $8 taxi). The vans were all 15+ passenger Mercedes with room for luggage. As soon as one partially filled, the vans were leaving. I continued on for a taxi, which was a quick process, too. After returning to the port in the rental - signage is lacking in the port area where to enter - and a few missed turns - I picked up my fellow passengers and we were off for a day in the country. We went to the St Anne Basilica - about 20 miles east of the port - it was amazing - and truly the highlight of our trip. We have been there before - and would definitely go again. On the way back we stopped at the Falls for another visit. We enjoy it too. Then onto our hotel, the Comfortel Airport. A comfy place where I would stay again, about 10 minutes from the airport, even in rush hour with no overnight plane noise. The next morning, we flew out with a layover in Toronto. That said, Toronto required us to switch terminals, go thru security in the new terminal and US Customs. The US Customs team consisted of 2 agents checking credentials with no queue to the line. A 3rd agent would come out to relieve for breaks, but not stay open to work the line - which was completely through the cattle lines and backed out of the room. A lot of people missed flights because of poor management of the area. If folks were texting on cell phones, they were put to the back of the line - if other passengers offered to let folks ahead to catch flights - they were told no, everyone had to stay in their place. Ridiculous. US Customs can do better. I was embarrassed for them. If Air Canada had not held our flight - 1/2 of the passengers would have missed it. A young bride arrived on the plane in tears over the emotion of the ordeal. I'm sharing this in case you are like me and think a 1:45 layover should be sufficient to make a connection - we got to the gate with no time to spare - boarded - and then waited over 20 minutes for the rest of our party to join us on the plane. Plan accordingly. That said - the Princess Cruise was nice - good food - great ports with extra late evenings in several of the ports, including NYC and Boston. We enjoyed it - and encourage others to consider this itinerary. Read Less
Sail Date July 2019
The title of this review is taken from my answer to the Princess post-cruise survey question asking me to summarize my experience with the Ocean Medallion in no more than ten words. Please also note that while I will endeavor to follow ... Read More
The title of this review is taken from my answer to the Princess post-cruise survey question asking me to summarize my experience with the Ocean Medallion in no more than ten words. Please also note that while I will endeavor to follow the Cruise Critic review format my text will likely contain asides regarding the Medallion and my being an Elite Captains Circle member that germinated in various threads on the Princess Cruises boards, which for reasons undisclosed I will no longer contribute to. Departure City/Embarkation: As a South Florida local I jumped on a late deal for this Ft Lauderdale to Quebec repo cruise as a pre-vacation to my visiting relatives in Western New York. I didn’t arrive at Port Everglades until after 1;30 and was asked repeatedly if I was a B2B returning from my day in Ft Lauderdale. No, sorry, I need to check in. Obviously no wait required--but they needed to re-take my security photo, which I anticipated as I had loaded a fairly poor scan of my passport pic into the Medallion. But it had to be done not once but twice--at the check-in desk and on the gangway. So immediately strike one of the repetitive redundancies that the Medallion was supposed to eliminate. Ship: Caribbean Princess has never had the rep of being one of Princess’ preferred ships but having recently spent a month out of service for propulsion repairs it was obvious that cosmetic improvements were made as well. The public restrooms were still immaculately shiny from their deep clean. No signs of age or disrepair on any hard or soft furnishings in the public rooms. The main complaint about her has always been congestion due to having the same amount of passenger space as the earlier Grand-class builds but an additional deck of cabins. More on that later… Cabin: Having booked an inside to get the lowest possible price (as I was paying double as a solo) I was subsequently offered an upsell to an oceanview cabin for a mere pittance more. Yes it was obstructed but very near the aft elevator bank, which to me is the most convenient location to base from on Princess ships. First thought: no complaints at all about the air conditioning; in fact I raised the control up a good five or six notches and was still comfortably cool. Bed was perpendicular to side wall rather than under the window (as some OV cabins on Princess are) and barrel chair was still inside. As far as I can tell all my Elite tchotchkes were furnished--and I discovered a new trick: the refrigerator door handle makes a good bottle opener for the beers in the mini-bar (Dos Equis does not twist off). And while the much-praised (by others) Princess Luxury Bed was perfectly fine, now that upgraded mattresses have gone fleetwide can Princess please get to work on the pillows; mine were absolute mush. Oh, and regarding the Medaillon as your room key: worked fine when buried deep in my shorts pockets, but not when I tucked the lanyard it hung from under my shirt. Quirky indeed. Dining: I chose Anytime Dining due to (1) plans to spring for Specialty Dining five or six of the 13 nights; and (2) the new dining times of 5:00 and 7:15 are frightfully inconvenient. Night one in the MDR service was abominable; was more than a half hour after the table was fully seated before our orders were taken. One night I turned up around 8 PM and found myself escorted to the Traditional Dining Room you must zigzag up and down to reach, where I was seated alone. Turns out that adjusting the dining times forward may allow more of those who prefer to dine quite early to do so without a long wait--but the corollary is that those who prefer to dine later than 7:15 (say, want to go to the early show then have dinner) are finding worse crowding at that hour than the earlybirds previously did. A compromise by definition satisfies no one--and look no further for proof than the MDR clusterflop that has resulted here. So twice when I saw something on the MDR menu I preferred, I just went shortly after the 5:00 ATD opening and called it a late lunch. Beyond that the saving grace on this ship is the upcharge options: Planks and Steamers were both surprisingly good. But the actual menu at Steamers varies a bit from the online menu--which the supervisor was mortified to learn when I showed her (she then happily offered to construct a meal from any combination of available dishes). Planks actually almost tastes like real BBQ, and while the menu states you can choose up to four of the six meats, they will happily bring you all six for no extra charge. I went to Sabatini’s twice as well. Third different menu in little more than a year and a half. But excellent preparation and impossible to not leave oversated. Even though I was solo they brought a full complement of the three different types of breads--enough for six people. Just be careful not to spoil the rest of your meal. And the massive chocolate dessert defies description. Entertainment and Activities: And back to the congestion issue. I saw only four shows--none of the production shows--in the Princess Theater as it was necessary most nights to arrive more than 30 minutes early to obtain a seat. Not something that should have to fit into anyone’s vacation days. And what I managed to see could have easily been skipped: a self-proclaimed Liberace protege whose target audience is obviously a full length mirror, and a comedian from a recent sitcom telling the same old cruise ship jokes about the first time you ever flushed the toilet et al that my parents wouldn’t even find funny anymore. Plus a solo show from the guest soprano featured in some of the production shows: she told us her story of growing up in a tiny one-traffic-light town in the deep south--then sang a number from ‘Porgy and Bess’. M’kaaay... I did not avail myself of the various cruise ship passenger participation activities. And given there were only three sea days there were no port talks or enrichment lectures at all. I did wander in to the Voice of the Ocean finals on the last sea day, as it was raining outside and I had an hour to kill before the wine tasting (which is free for Elite members, but barely worth the time even then). Turns out there were seven surprisingly good singers among my fellow passengers; was the most entertaining event I attended. Service: Clearly Princess’ intent is to transfer some service requests from human contact to your smartphone via the Medallion. The problem I repeatedly saw was at the receiving end of the request the crew lacked a sufficient number of functioning Medallion readers. And without a cruise card to flash in lieu of making an electronic transaction, the bar waiters et al required you to say your cabin number aloud, a security issue previously long eliminated. Wheelhouse Bar appeared to be completely offline from the Medallion system, and I’m sure it wasn’t the only venue. And which beverages were available for Medallion ordering varied widely by location. Some bars showed the option to request a refill of fountain soda for those with the Soda or PBP packages; some showed the ability to purchase a can of soda. But I saw none with both of those on the Medallion menu. Absolutely mind boggling. Not for a second do I wish to imply that face-to-face service was anything but the usual excellent. Despite many who had just started their contracts with this repo cruise, all were motivated and polite--and as organized as a newbie could be. Front desk fine as well, though the separate Elite/Suite line sure helps. And when I finally found the shop with the item I was looking for--personal sundries had been moved to the former Vines Shop on Deck 5 where you now also order your duty free liquor and smokes--the Medallion did work to check out. Ports and Excursions: Lots and lots of ports on this repo cruise. So a quick bullet point on each… Charleston: sure would have rather had an additional Canadian port rather than calling here mid-summer. Took the free city mini-bus to catch the ferry to Fort Sumter. Debated visiting the aquarium but it appeared overrun with summer campers. Went to Museum of Charleston right next to tourist info center instead. New York City: if you only pick up one tidbit from this tome of a review, make it this one--download the app for the ferry from Red Hook to Manhattan. Will save you from queueing up for the one ticket machine at the pier. I got to tick off one more item from my domestic (gawd I hate this term) bucket list: Ellis Island. Only issue was getting drenched walking in the rain from Battery Park to the terminal for the ferry back to the ship--but again, just flashing the app lets you walk right on. Newport: was planning to go to Tennis Hall of Fame, the only attraction of interest I had missed on previous visits. Chose to stay on the ship rather than deal with the unholy mess the tender service turned out to be. Lots of talk onboard of extreme verbal abuse of the staff from those waiting--hopefully exaggerated. Boston: ship’s tour to John Adams house and JFK Museum. The former truly a hidden gem, the latter a bit cold and static but deserved far more time than the barely an hour we had to walk through after the orientation film (which viewed the Kennedy family through rose-colored glasses IMHO). Bar Harbor: ship’s tour to the “other” side of Mount Desert island, Boothbay and Southwest Harbor. Scenic and relaxing, adequately killing two hours. Of course had some blueberry pie waiting for return tender. Saint John: walked to Jewish Museum of Saint John on my own. Interesting talk on the experiences of one mostly immigrant community (both then and now); artefacts familiar but in an interesting context. Well worth a CA$5 donation. Many shops and restaurants were closed for holiday weekend, though what was open looked inviting. But Princess is calling here next year same weekend…. Halifax: ship’s tour to Peggy’s Cove. Wanted to finally see what the fuss is all about. Big. Waste. Of. Time. Again mistake to call here holiday weekend, this time due to crowding. But nothing to write home about anyway. Thankfully guide gave excellent talk about what we were seeing on the drive back. Sydney: had prebooked ship’s tour to Fortress of Louisbourg but cancelled by the deadline due to being all walked out. Hung around the dock area for an hour or so. Food and souvenirs for sale there a bit much even taking exchange rate into consideration. Sure wish the cruise was still going to Saguenay rather than Sydney as it was when first open for booking. Quebec City: again cancelled whatever was the ship’s tour I had prebooked. Enjoyed hanging around the old city despite the rain, had a ham and cheese sandwich (on open faced French bread) and a glass of exceptionally dry red wine at a cave-like bistro. Disembarkation: we filled out Canadian Customs Declarations early in the cruise to be turned in at their first port. So no formalities at all in Quebec City. I was picking up a rental car at the airport and assigned (as requested) the first color tag of the second wave of airport transfers. A looong walk down the gangway and two escalators (an even longer walk to find the elevators if you need to) until reaching your bags on ground level. But as soon as you get out the door you are ushered onto the next departing bus. I was in my rental and on the road from YQB at 10:20 (thank you friend with Enterprise corporate account for sharing your codes, as the two people in line ahead of me were told their cars weren’t ready but I was immediately handed the keys). The GPS lady in the phone pegged it an 8.5 hour drive; turn out nearly two hours longer thanks to construction in Montreal. Would I go again? Princess Cruises has always fit me like a well broken in pair of sneakers (I’m from South Florida so ‘fits me like a glove’ does not compute). But I am pretty sure my next Princess cruise will be one last trip on Golden Princess or Star Princess. Because as they are leaving the fleet in 2020 and 2021 respectively they are not scheduled to be fitted with all the Medallion gobbledygook. My lack of preference for I have only scratched the surface with in this review (believe it or not). I consider myself still too young(-ish) to be called ‘Old Fashioned’ but in the case of Medallion Class Cruising, the old format is fine with me. Read Less
Sail Date July 2019
Choose this cruise because it was close to a two week cruise. Loved the ports of call, and had not been to a few. Great ending in Quebec where we choose to stay a few days and then take a train to Montreal! Had never been to theses ... Read More
Choose this cruise because it was close to a two week cruise. Loved the ports of call, and had not been to a few. Great ending in Quebec where we choose to stay a few days and then take a train to Montreal! Had never been to theses places in Canada. My favorite stop was Bar Harbor Maine, the Natonal park tour was very interesting! The medallion on the cruise ship was a fun experience which we had tried on other princess cruises. Throughout the ship there were places you could use your medallion to find out what the venue for the day was, and where the activities were being held. Our room was a premium balcony in the aft corner of the ship! Fantastic balcony and room! The whole cruise on the Caribbean Princess was exceptional! Our captain was very engaging and good at announcements and keeping us updated! Love princess cruises, this was our 30th cruise just with princess. Read Less
Sail Date July 2019
We arrived at Port Everglades, and check-in was only delayed because some of the local agents seemed to be still learning the whos, whats, wheres, whys, and hows of the Medallion system. Boarding had not quite started, but within 15 ... Read More
We arrived at Port Everglades, and check-in was only delayed because some of the local agents seemed to be still learning the whos, whats, wheres, whys, and hows of the Medallion system. Boarding had not quite started, but within 15 minutes or so, we were on the ship. Our cabin wasn't ready yet, but I dropped off our case of wine and carry-on bags before heading to the dining room for lunch. Our waiter strolled in about 10 minutes later....he had just returned to the ship after spending several months at home, and he wasn't in his groove yet. We were in vacation mode, and apparently, so was he, so we chuckled about it. We ended up eating in the main dining room only a couple of times, opting for the buffet, and specialty dining more often than not. Once at both Sabatini's and Planks BBQ, twice @ Steamers, and four times in the Crown Grill. Sabatini's: It's been at least 7 years since we've tried Sabatini's. The meal was excellent. Everthing was fresh, and tasty. My only complaint....it's a loud room, Lots of hard surfaces. They also sat 5 tables in our waiter's section within minutes of our arrival, including a party of 10, swamping the poor guy, but everyone stepped up to get things served as timely as possible. He thanked us for being patient. Hey, I'm on a boat, with my wife, and a killer bottle of Chianti. What's not to like!? Planks: Service was great, but the food was only so-so. But when it comes to BBQ, I'm a tough cookie, because I live in Georgia, and I'm surrounded by great BBQ. Steamers: We really enjoyed the view from the window while chowing down on great seafood. Add the crab legs and lobster! Not everyone likes certain things, so it was real easy to say, no clams, or no mussels. They gladly offered substitutions. The service was outstanding. Crown Grill: Excellent service. I'd always drop off my wine a few hours before our reservation, and it would be decanted, waiting for us when we'd arrive. I had the lamb chops twice , and they were cooked perfectly. My wife had with the filet each time. Only once, did she have to send it back for being under-cooked. It happens every once in a while, and they took care of it. The entire CG staff were kept busy all night. Princess would go broke if they had to pay these folks by the mile. Vines: We enjoyed 2 flights of wine, and the pricing was very reasonable. Service was perfect. MDR: We had dinner there once, and were seated in a section that didn't have a waiter. After a few minutes, the Maitre D' asked us who seated us there, and quickly found a waiter to serve us. He did a great job, even without the help of an assistant waiter, but we found ourselves missing the friendly faces of the servers on the Lido Deck. The Ship: They are keeping her up nicely, always busy working on something. They are dealing with a/c issues in both public areas and cabins. We needed someone to fix our a/c the first night at around 11:45pm. They adjusted everything, and it was ok for the most part, but not 100%. Fans were offered, we declined. Our cabin was R745, the very last inside on the starboard side, which we absolutely love due to it's location. Three steps up, and you're at the terrace pool. We liked to call it our own private balcony. We ate breakfast and lunch up there most of the time, and there's always someone willing to bring you a drink or take your plates away. Every member of the food & beverage team we encountered on the Lido Deck, were delightful. Service was excellent. The Crew: Everyone seemed to be in great spirits as they had just finished doing months of 7 day Caribbean sailings, and this was a big change for them. New ports, cooler temps, and a week off from dealing with a turnaround day. We rarely encountered any lines or delays going here or there, because we learned a long time ago, that the early bird gets the worm. We were usually off of the ship while most were just showing up for breakfast.We walked between 5-6 miles each day in port. In a stop like Charleston, it was nice to walk and see everything and be back on the ship before it was too hot. How do you avoid an hour long line to buy ferry tickets in NYC? You download their app, and buy your tickets on your phone. I realize that some folks were miserable on this cruise, while others, like us, hated to leave. It's all up to you how you want to spend your time. Do you spend the night complaining, or do you choose your battles wisely and roll with things. I'll give you an example, there's a special drink I like on the platinum/elite lounge menu, I'd order it every day, and it was consistently made wrong. Instead of sending it back each evening while my wife drank her cocktail, we'd joke about if they were going to make it correctly or not each time. They got it right only once. A miserable record, but great folly for us. Some people seemingly take comfort in berating the help, I witnessed some doozies on this sailing. I would never let folks talk to my employees that way. So....if you don't like standing in lines, go before or after everyone else does. Don't get angry at the Maitre D because it's your anniversary and you can't get a window table. If it's so important to you, make arrangements ahead of time. Plan ahead, so you can enjoy later. You're on a floating hotel in the middle of the ocean, if you can't somehow enjoy yourself, you deserve to be miserable. Read Less
Sail Date July 2019
This was an amazing cruise with 9 ports ... there was so much to see and do in every single port! We thoroughly enjoyed the smaller group excursions. The LuLu Lobster boat, in Bar Harbour, was one of our favourite excursions. We ... Read More
This was an amazing cruise with 9 ports ... there was so much to see and do in every single port! We thoroughly enjoyed the smaller group excursions. The LuLu Lobster boat, in Bar Harbour, was one of our favourite excursions. We wouldn’t recommend the whale watching as there were about 250 passengers on the boat; very crowded and the chances of seeing a whale is minimal (we didn’t see any because the fog rolled in). We did see numerous animals and birds randomly throughout the cruise. We were somewhat disappointed with the organization of disembarkation for a few of the shore excursions. Entertainment on the ship was exceptional! At a couple of the ports they had local groups come onboard to perform - ex. French Canadian group in Quebec and children’s Celtic dance group. We had issues with some wait times for the anytime dining however Moises in the Palm Dining room took good care of us once he realized there was an issue. Food choices and quality were great! Our room steward, Richard, was the absolute best! Our cabin was exceptionally clean and the Richard took very good care of us! All in all a fabulous cruise and experience! Read Less
Sail Date July 2019
Main attraction was an opportunity to visit ports on eastern shore of Canada and the United States. I chose Princess because my previous cruise experience was very good. This cruise is much different than expected. Upon landing in Fort ... Read More
Main attraction was an opportunity to visit ports on eastern shore of Canada and the United States. I chose Princess because my previous cruise experience was very good. This cruise is much different than expected. Upon landing in Fort Lauderdale Princess personnel provided little assistance other than yelling, herding, and selling transfer vouchers. The voucher for transportation between airport and pier required additional wait till me of more than forty minutes, another stop in the airport and holding any carry on luggage upon your lap due to the fact that metal rods were installed along the upper shelf to prevent anyone from using them. Upon arrival to the ship contradicting directions were provided passengers regarding what should be done with luggage. Crowding and screaming resumed throughout the boarding of the ship. No one assisted with direction to rooms, food, rest area, etc. As the trip continued the Captain made several long winded announcements that were misunderstood because he could not speak English well. On one occasion he announced "an investigation of a matter is underway." Many passengers were certain the crew was investigating. "MURDER!" The Cruise Director provided little introductory information regarding any port. No excursions were described. The threat that "you can miss the boat when your excursion is purchased directly. Princess also enjoyed price gouging, for example HOP ON HOP OFF in New York posted rate of $55 sold for $99. Exiting the ship became a hide and seek game at every port. No announcements were made to inform passengers at what level the gangway would be placed. Entertainment on this cruise was excellent, however the theatre is so small one must arrive at least thirty minutes early. The Princess has also implemented system in which a madallian Is given each passenger. The madallian are several colors depicting how many times you have been with Princess. Elite and Platnum levels were paraded by guests having a lower medallion status. The crew appeared unprepared for any medical emergency. A passenger who could not breathe required more than five minutes to receive medical assistance. His help appeared after the ship captain announced the need. The ship Doctor provided assistance two hours daily. Another passenger fell getting off the boat. He was not helped by any Princess staff. Upon his return to the ship after visited nag the hospital he found all of his belongings had been packed. He had to beg the doctor to return to the ship and his room. He was charged $250 for the packing and cleaning of his room. I share these stories due to the fact that more than fifteen percent of the passengers appeared to be ninety years old carrying canes, walkers, and wheelchairs.Elite and Platnum members will brag and boast of the wonderful time they enjoyed on this cruise. Good for them. I regret that I will be unable to reach this high social status. Read Less
Sail Date July 2019
My spouse and I had wanted to do a New England / Canada Cruise for sometime. We were fortunate enough to have benefited from a last minute sale from Princess Cruises that allowed us to experience this wonderful itinerary. Our experience ... Read More
My spouse and I had wanted to do a New England / Canada Cruise for sometime. We were fortunate enough to have benefited from a last minute sale from Princess Cruises that allowed us to experience this wonderful itinerary. Our experience aboard the Caribbean Princess was generally very good but there are some minor issues that should be reviewed by Princess in order to improve their service onboard this ship. We booked an Oceanview Cabin that was partially obstructed but were pleasantly impressed with the size of he cabin and the storage space that was available for us during this cruise. The bathroom on the other hand was quite small that lacked storage space for toiletries and one needed the skills of a contortionist to benefit from the space provided in the shower. Our Stateroom attendant was excellent and our cabin was kept in immaculate condition. We participated in the Anytime Dinning and our overall experience was varied depending in which dinning room we were assigned for that evening. In the evening some of the Dinning Rooms were at capacity when we arrived and the Maitre D would often assign us to another Dinning Room in order for us not to have to wait for a long time for a table. This resulted in mixed results in regards to the service we were provided by the staff, Generally the service was very good but on occasion the server would get the order wrong and the wait times for service would vary from a few minutes to one one occasion twenty minutes. The quality of the food in the Dinning rooms also varied from being very good to poor, Over the years we have observed, as well as other long time Princess Passengers, that the quality of food in the Dinning Room has somewhat deteriorated although it"s still better than many other Cruise Lines. On the other hand the food in the Buffett was surprisingly very good and the selection of food was impressive. We attended two speciality restaurants onboard the ship including the Italian and the BBQ Restaurants and found the service and food to be excellent. The entertainment onboard the ship was very good. The production shows were off a very good quality although one of the production shows experienced some technical problems and it was cancelled half way through the performance. The Princess Band, performers and cast members of the production shows were of a very high calibre. Outside of the never ending Art Auction so called Enrichment Programs there was nothing in regards to guest speakers to discuss the Historical significance of the ports we were visiting. Outside of Halifax we booked our excursions through the Princess and we enjoyed all of them. Most of our excursions were of walking variety and did require a certain level of fitness. Clearly these excursions should not be booked for people with any mobility issues. The only issue regarding excursions was what occurred during this cruise was in the Port of Newport. This Port required tendering in order to get ashore and the process that took place regarding this experience can only described as a fiasco! It took up to two hours for some passengers to get ashore through the tendering process from the ship. Needless to say there were a number of unhappy passengers on that day. Overall we did enjoy this cruise and we definitely would book another cruise with Princess. Read Less
Sail Date July 2019
We paid for a large suite and were extremely disappointed, as all advertising material said that in Club Class we would enjoy an upscale menu. All regular dinning venues had through the ship had the menu, but we were offered ONE additional ... Read More
We paid for a large suite and were extremely disappointed, as all advertising material said that in Club Class we would enjoy an upscale menu. All regular dinning venues had through the ship had the menu, but we were offered ONE additional appetizer & entree per night. Could not believe that when ever the ship was docked all dinning venues are closed with the exception of the buffet We did not take a large suite to go to the buffet I will say the food & service were fine We were only able to get seats to one show in 13 nights by cutting dinner short, everyone was complaining. The theater is too small Tendering was a joke, people were going crazy trying to get off We were supposed to spend a whole day in Quebec City, but one night received a notice that the water authority issued an order that everyone must go slower so we wouldn't arrive until 12PM. They must have gotten several hundred complaints as two days later the authority miraculously changed its mind so we could speed up and arrive at our 9AM scheduled time. But we didn't seem to be going any faster The crew were just not attentive or well trained Not the best cruise we have been on Read Less
Sail Date July 2019
We have sailed with Princess a number of times, but had a very bad experience two years ago. We decided to give them another chance as the itinerary appealed to us. We won’t travel with them again, and our fellow passengers that we spoke ... Read More
We have sailed with Princess a number of times, but had a very bad experience two years ago. We decided to give them another chance as the itinerary appealed to us. We won’t travel with them again, and our fellow passengers that we spoke with also felt very let down. Their cost cutting attempts affect all parts of the overall experience from having nothing to stir your coffee with, to reducing time in key ports at the last minute - just speed up and stop trying to save money on the fuel!!! Princess’ biggest issue is the fact they never accept responsibility for their actions, they lie, offer up pathetic excuses and blame the passengers. The reason it took 2 hours to disembark at Newport - because we all decided to get off the ship at the same time!!! The reason we had such a ridiculously long queue at Boston - that’s right, our fault for wanting to make the most of our short time there! We paid over £3k each for a mini suite but it took 36 hours and 3 phone calls to get our shower fixed. 24 hours to get water delivered that we had already paid for prior to the cruise. Vegetarians are not catered for (unless you want to live on salad), food labelling is dangerously bad and food is always cold. I’ve never seen food temperatures taken. General staff like room stewards are as nice as ever, but everyone else in what may be considered a more senior position are rude, unhelpful and critical of their guests referring to them as ‘idiots’. The entertainment is worse than 1960’s Butlins, but then the cruise director and ents team behave like that’s where they all came from. My advice - Celebrity or Royal Caribbean will value you much much more and understand the importance of good customer service. Read Less
Sail Date July 2019
Coming from Florida, this cruise was a good choice for us. We have easy access to Port Everglades and had the opportunity to enjoy cooler summer weather in New England and Canada. We have sailed with Princess many times and are Platinum. ... Read More
Coming from Florida, this cruise was a good choice for us. We have easy access to Port Everglades and had the opportunity to enjoy cooler summer weather in New England and Canada. We have sailed with Princess many times and are Platinum. The ship is pretty, the food is good, and the ports enjoyable. A downfall for some might be the entertainment. The peculiarly designed showroom fills up fast, and one needs to claim a seat almost an hour before a performance. We didn't bother going. Too much trouble. Because this was a new itinerary for employees in the excursion department, they were inexperienced and caused some chaos with crowds leaving the ship at various ports. At some of the ports, the walkways from the ship to the terminals were very long...one example was Charleston which was 5 stories down..and then up. Our balcony cabin was attractive with new carpeting. However there was some mold in the bathroom and a dirty bed skirt which was quickly replaced. We did have a wonderful 13 days on the Caribbean Princess. Vacations are what you make of them. Read Less
Sail Date July 2019
We have sailed twice with Princess , but never again, a good itinerary, on paper not matched by poor and expensive excursions, our last cruise around Japan for the summer festivals was magical , the dining ... Read More
We have sailed twice with Princess , but never again, a good itinerary, on paper not matched by poor and expensive excursions, our last cruise around Japan for the summer festivals was magical , the dining was top class, the excursions pricey but well done a good cruise experience ,although with poor and limited entertainment it had an old feel to it,however we booked the Canada and New England because of the itinerary lots of ports we hadn't visited looked good on first viewing, if only it had met our expectations, we had a balcony cabin as per previous cruises, good balcony and cabin tight shower!! , The zero entertainment supplied ( as standard), wears you down the cruise became a chore after dinner,which was of very high quality but con't make up for poor/no entertainment.this and extremely expensive ship's excursions,that left you with a feeling of having been milked for cash ,for very little. our night's usually ended in the starlite lounge.in search of some nightlife.The entire cruise had a really old feel, yes it had a large quota of 60+ passengers with disabilities,I,am 55 and disabled I walk using a stick but I'm not ready for horlick's and bed ,after dinner every night,The misery was completed by booking Princess own disembarkation package this supplies transport at disembarkation consisting of a coach from Quebec port to Montreal airport,which is booked prior to embarkation,months before, the coach journey took 3 hours,for which we were pre warned the fact that wwe wer taken to the airport 10 hours before our flight is damndable ,considering we were moved off the ship at 11.00 am to start our disembarkation, to get to Montreal airport for our 11.40 pm flight (10 hours in Montreal departures)come back new, I certainly didn't after that! Read Less
Sail Date July 2019
Overall: Good itinerary and good cruise… Overall staff was very polite and helpful. The ship was in good shape, looked nice and there were many places to relax on deck and inside. We often relaxed in the Skywalker Lounge which was ... Read More
Overall: Good itinerary and good cruise… Overall staff was very polite and helpful. The ship was in good shape, looked nice and there were many places to relax on deck and inside. We often relaxed in the Skywalker Lounge which was never crowded, comfortable, quite and has great views. It was a very busy port cruise so not much deck time and evenings were often occupied preparing for the next days port activity. But; overall - the Medallion process sucked. I got to a point that I realized I was waisting too much vacation time trying to figure out how to use the Medallion and the numerous icons. In the end, it was simply a glorified room key. Despite hype that the Medallion would speed up embarkation, the Medallion was ignored and not requested at embarkation. Luckily, I printed our boarding passes and had passports handy. Also, if there was a priority boarding line for Elite or Suites passengers, I missed it and was directed to a single long weaving line for embarkation processing. Onboard; Internet staff was pissy and provided poor service. They were obviously frustrated and overwhelmed by the number of people needing help to configure their phones and iPads for Medallion and internet service... “it’s not a simple process.” There are “several” icons necessary to use the Medallion network and VERY IMPORTANTLY, once you have the sign on page on your screen... send it to your home screen so you can access it independently because once you sign on, it often disappears and there is no way to sign off the internet. A big complaint among those that had complimentary minutes is that they lost all there minutes because they closed the program and assumed they were signed off, nope, you have to specifically sign off. I was one of those confused soles and lost 250 minutes within the first few days. The internet guy reinstated the minutes but found it necessary to scolded me and said he wouldn’t do it again. There was a Medallion orientation offered in the Princess Lounge which I attended, however; it was a general video overview and provided no instructional advice. Unfortunately, there was no general or specific educational information offered to help configure devices. Personally, I found the Medallion cruse concept disappointing, distracting and unfriendly. Read Less
Sail Date July 2019
Food market food was awful always looked like it had been out way too long No variety had regular ask for things to be refilled on breakfasts Sick last but one day and never ate outside ship or on their tours So little ... Read More
Food market food was awful always looked like it had been out way too long No variety had regular ask for things to be refilled on breakfasts Sick last but one day and never ate outside ship or on their tours So little information about how to use their medallion system All they want is you to do is spend money in their casino if you are a family don’t bother Never tell you what the movies are about Only good thing was the pizza place and the salty dog Cabin attended always missed things on room refresh Now we sit in an airport with no seats Watch out if they put you in Shula’s hotel wet and the food is extortionate Only good thing was the band static don’t get a drinks package unless you never leave the ship it’s cheaper to buy individual Shore excursion team where helpful but most things you can do on your own on this route I will never use Princess again unless absolutely desperate Read Less
Sail Date July 2019
Caribbean Princess is a lovely and clean ship. Embarkation went quickly and smoothly with the new medallions. We enjoyed the shore excursions, a private beach in Roatan and Mayan Ruins in Belize City. The staff was pleasant. Our room ... Read More
Caribbean Princess is a lovely and clean ship. Embarkation went quickly and smoothly with the new medallions. We enjoyed the shore excursions, a private beach in Roatan and Mayan Ruins in Belize City. The staff was pleasant. Our room steward and waiters in the dining room were very friendly and did a nice job. Our 2 children loved the kids club and the nightly shows in the princess theatre. However they were disappointed they could not swim because the pools were overrun with people, mostly adults drinking (even in the "family" pool). People would "claim" all the pool lounge chairs by 9:00AM by putting towels on them leaving them for hours at a time preventing others from using them. I never once saw staff removing towels from these chairs even though the policy said they would after 20 minutes of non-use. Our biggest problem was the noise in our cabin at night. Our cabin was located directly above a night club where a band played until midnight. It was so loud, we could have been inside the club! I take responsibility for not studying the ship plans better before selecting this cabin. However choices are limited for a cabin that sleeps 4. So if you are booking and have children that need sleep use caution! The biggest problem was the people in the cabin next to us. Every night they had parties n their room until 3:00AM. I have cruised before and never heard neighbors so I know rooms are sound proofed. These people were so loud, screaming, slamming doors, blasting music and even trying to open the locked adjoining door into our room. We complained to guest services on the second night when we realized it wasn't a one time thing. Their response was an apology and a security guard that came by 30 minutes later (of course, after the party had ended so they didn't believe us), and a bouquet of flowers that aggravated my allergies for the rest of the week! Read Less
Sail Date July 2019
I enjoy the Club Class amenities. The Mini-Suites are centrally located on the ship. The Club Class Dining is exceptional. Quieter area. Nice linens. Excellent attention from wait staff. Extra menu items are always a nice added choice. ... Read More
I enjoy the Club Class amenities. The Mini-Suites are centrally located on the ship. The Club Class Dining is exceptional. Quieter area. Nice linens. Excellent attention from wait staff. Extra menu items are always a nice added choice. The Caribbean Princess is a lovely ship, but once you sail on the newer class; Royal, Regal, and soon the Sky, the older ships aren't quite a elegant. However, the ship is well kept and laid out nicely for getting to/from activities. Never a crowded pathway when the Theater is letting out, or too many people crowding the buffet line. Princess does the Game Show activities for adults, but also kid appropriate. It offers a little something different if you don't want to watch the Theater shows. This itinerary going to Belize and Roatan was nice, as we had not been there. A repeat stop to the Grand Caymen is always pleasant with plenty of choices every time. The extended port time in Cozumel was perfect, gave us an opportunity to go to Cancun/Tulum on an extended shore excursion. Otherwise - Cozumel gets boring. I find the wait staff/service providers on Princess to be top notch. Pleasant, not rushed, informative. This was a full Medallion Class sailing. The Medallion itself is terrific. Small, easy to carry with a variety of options you can either pre-purchase or purchase on ship. The staff only asked your cabin number when ordering drinks, then they always acknowledged you by name when they brought your drink. This was because they confirmed your photo to make sure no one else was using your account. There were times when they had to read your name/cabin number on the medallion when they did not have a handheld tablet device. The 'Apps' did not work all the time. We had to log in frequently as for some unknown reason. The Ocean Now to order drinks/food didn't apply in the Theater, otherwise there was always sufficient wait staff to take orders. I didn't find a need to order anything to my room using the app. I would have used the Ocean Compass to locate Shipmates, and chat with them, but the app took too long and then if they weren't logged in, it obviously didn't work, but you wouldn't know why. The Medallion Internet was slow if you didn't purchase the unlimited - different band widths? The original Ocean Concierge app worked better in my opinion than the Ocean Compass for itinerary information, daily Princess Patter activities, Folio information and breakfast ordering. Doing the Ocean Ready app to pre-load your guest information did speed up the check in process at the port. There was no waiting. Overall - I really enjoyed this itinerary, ship and Princess. Read Less
Sail Date July 2019
Medallion embarkation started the cruise off strong. But Medallions didn't exactly work as advertised. Had to download 4 apps to get full use and some in our party couldn't download and/or us all of them so we were limited in ... Read More
Medallion embarkation started the cruise off strong. But Medallions didn't exactly work as advertised. Had to download 4 apps to get full use and some in our party couldn't download and/or us all of them so we were limited in functionality. Can't add shipmates to your medallion if they are minors not in your cabin (privacy issues) yet all the cabins list every occupant even if they are underage...seems like a privacy issue. Desserts in the Main Dining Room were disappointing every single night so we usually went to the buffet upstairs for dessert. Not sure why this cruise was so bad for desserts...for example, on Italian night there was no tiramisu in the Dining Room. But the buffet had tons of it. Probably a blessing in disguise from a weight perspective. The entrees started off strong but got progressively weaker throughout the week. Missing flavor and consistency. Not sure I would go again unless we got a really good deal and the itinerary was fantastic. Regal or Royal are hands-down superior. Read Less
Sail Date July 2019
Never have we cruised with Princess before, and believe me we will never cruise with them again. We had the understanding that this ship had very recently been refurbished. Once in board, we saw little evidence of this. The ship is very ... Read More
Never have we cruised with Princess before, and believe me we will never cruise with them again. We had the understanding that this ship had very recently been refurbished. Once in board, we saw little evidence of this. The ship is very OLD AND TIRED. Dining on board was not good. We ate in the main dining with a 7:30 seating. We had a large group of 14 and had thought we could all sit together. This was not the case. We were sitting by each other, but at 2 separate tables. The head server would “suggest” his picks for dinners, which he would add that the picks were not good. We had 2 formal nights. Having read the required attire we do not remember the mention of NO shorts for men. The first formal night 2 men of our group had nice linen shorts. We had the exchange of words with the head guy and finally sat. The 2nd formal night one of our group only had shorts with him, he was not permitted to enter for dinner. The cabins were small although clean. Our group ended up sitting in the back of the boat on the sea day. We never did see anyone to serve drinks The boat itself had a lack of bathrooms. The one women’s bathroom by the main dining room only had one of the toilets working and that was only for 1/2 of the cruise. Other then that, the bathrooms were not marked well and very hard to located We saw one show up in the Skylounge. It was horrible. We all were very disappointed. One in our group checked his bill the night before we disembarked. He expressed his dissatisfaction with the whole cruise and was told the employees were at the end of their contract and was just plain tired and this was why the service was poor. Seems to me that this shouldn’t be the paying customers problem and if this was the case the cruise should have been at a deeply discounted price All in all, I was 100% disappointed and as stated before will never cruise with Princess again, along with the 13 others who were with me Read Less
Sail Date July 2019
I've been to 7 cruises and this was my first with Princess. This was by far the best. Service was impeccable. Fast service in the main dining room unlike other cruises I've been too. The cabin steward was always there with a ... Read More
I've been to 7 cruises and this was my first with Princess. This was by far the best. Service was impeccable. Fast service in the main dining room unlike other cruises I've been too. The cabin steward was always there with a smile making sure that all was perfect. The entertainment was top notch. The show Bravo was excellent, real Broadway quality. That was the only cruise in the world that had a drag show. Very entertaining. The food was very good. The buffet had the largest item selection I've ever seen. The 4 deck area in the back of the ship was the best place to lay down and relax and just see the ocean go by behind us. The bar/nightclub Skywalker was awesome with a 360 degree view. It was an awesome vacation. Without a doubt, I am sold on Princess and will be looking forward to my cruise with them. Thanks Princess! Read Less
Sail Date July 2019
This was an adult only trip with me and my boyfriend We’ve always traveled on mega ships with kids and we wanted to try this ship out but knew that this was not something for the kids as they’re used to mega RCCL ships with lost of ... Read More
This was an adult only trip with me and my boyfriend We’ve always traveled on mega ships with kids and we wanted to try this ship out but knew that this was not something for the kids as they’re used to mega RCCL ships with lost of entertainment. The embarkation was super fast and smooth, our room was even ready when coming onboard! (That’s a nice surprise becaus RCCL makes you wait for the room for hours!) The ship has been refurbished and it’s shows in several places, but a lot of the lounges and walkways were dated. We had a balcony room. The rooms are nice but also a little dated. Mattresses/ pillows/comforters are super comfy, we slept like babies all week! The medallion makes it easy to enter rooms and worked great for us using it at bars where their tablets sensed us approaching and our names and pictures would pop up in their screen without us even having to scan the medallion for payment. Buffet was a disappointment. It looked like a good size buffet but there were not many choices, mostly side dishes and items for salads. Desserts were also disappointing. I have to say that RCCL truly our does it self in this department comparing to other cruise lines. I was hoping for some different, ethnic foods to try at the buffet but there was nothing. One night Indian style okra was served with rice, it’s was ok. The next day the left overs were served again. There was just nothing good at any day that we went. The good part is the way they run the buffet, there’s always one side open and you can walk in for water, tea and food if you’re hungry. There’s never a down time when the buffet is closed due to turnover from i.e. lunch to dinner, as we’ve experienced on other cruises. There are also many different options, Steamers had free lunch which alternates Raman noodle bar and Mongolian buffet (stir fry). There also a pizza place on deck 15 and Salty Dog where they serve burgers and hot dogs. The traditional dining was just OK. The wait staff is friendly and nice, but again, nothing as professional and efficient as other cruise lines. Waiters were not very personable and we never even knew their names. Entertainment on the ship was ok. I wish that there were more adult comedy shows as the cruise caters more to adults. We stopped at Grand Cayman where we did a stingray excursion that we booked with a third party because the cruise excursion was sold out and we were put on a wait list. I actually liked the third party one better because it was early in the morning before all the crowds arrive at the stingray spot and we also only made one more stop to snorkel, so we were done early. We ate at a local restaurant and went Bach to the ship. Next was Roatan where we rented a car and drove to west bay beach. Well, what a horrible experience that was. The beach was overfilled with tourist from ships and those staying at the resorts. People were literally rubbing shoulders in the water and the ocean was all murky from the sunscreen. Vendors harassing everywhere, if not to buy something then for a massage. We paid $20/pp to get into Paradise Beach resort and we’re told the price included a beach chair and umbrella. When we walked out on the beach, there were no chair or umbrellas available. The attendant offered to bring out two chairs and squeeze them in between the already packed tiny square of beach that belonged to the resort but said that they didn’t have the “free” umbrellas and we’d have to pay for one. So we already had spent $40 and now they wanted more. After saying there for 20 minutes, looking for a spot and arguing about the umbrella, we decided to just leave. We went back to the gate where we were charged the entrance fee and asked if they’d give us our money back since they didn’t have beach chairs or umbrellas. Nope. They refused. Didn’t even want to look at us. We got in our rental and drive off to find a free, remote beach where there aren’t 1000’s of people and we found just that! The locals weren’t cooperating in giving us directions to a less busy beach, they all get a kick back for the people they bring to the busy resorts, so we looked it up on the map and drive off and buy was it worth it. The west bay beach was truly horrific. Beautiful place but so over crowded. Next port was Belize, we didn’t do any excursions but wanted to walk around and take a picture at the Belize sign. Well, we could barely make it out of the port. The vendors formed a wall that we had to walk through, asking us to buy, take an excursion, braid our hair etc. small kids were also asking for $5. It was horrible. We ran over to the sign where we were asked for money and then ran right back to the port where they could get in. Next was Cozumel. We had planned on renting a car like we always do when we’re there but after getting really sick from the Mongolian buffet at the ship, we had no energy so we walked around the port, stopped at Fat Tuesday and went back to ship. Back to Fort Lauderdale next morning with a easy stress free disembarkation unlike other ships. Those are the worst days because I always feel like everyone’s rushing, they want you out of the room etc. We didn’t feel like that at all - and somehow they still manage to have rooms ready for people embarking way before other cruise lines do. Rooms have to be vacated by 8.30. Other things; the ship shakes and vibrates a lot! When sitting at the buffet, our glasses litter lot were sliding on the table from the vibration and it was maki g me sick to my stomach and hard to eat. The waitress told us that it’s something on that particular side of the boat, that it shakes so much. This ship is comparable with RCCL Enchantment of the Seas; it’s not that big, doesn’t have that many shops and the “happening place” is the piazza. Coffee on the ship is undrinkable. I don’t have coffee for almost a week. We bought coffee by the ice cream bar and it was a little better than the buffet. They do have good movies On Demand that you can watch in your cabin for free. Would I bring my kids on this ship? No. There’s not much to do, no zip lines, no flo riders, they wouldn’t like the buffet, not many pools like they’re used to, movie theater or ice skating, but that’s only because they’ve seen the best and we’ve been on more family friendly cruises. This definitely caters to an older clientele. The ship has lots of lounges and bars, I think 11 of them! People sit and play cards, games etc. Would I go again? Maybe another adult cruise. Read Less
Sail Date July 2019
Good, but not stellar for our first large ship cruise. While we were impressed with friendliness of the staff, general professionalism it had shortcomings in terms of a party boat and lacking the expected amenities and relaxing ambience ... Read More
Good, but not stellar for our first large ship cruise. While we were impressed with friendliness of the staff, general professionalism it had shortcomings in terms of a party boat and lacking the expected amenities and relaxing ambience for adults. Also a number of experienced cruisers commented that this did not rank highly in the Princess ship lineup or comparing to some of the other lines. But we now have a baseline for future comparison. The pool seen was generally way too crowded that generated into a party atmosphere some evenings. Lounge chairs were occasionally hard to find especially in a shady area as baking in the sun was not possible. Food service and quality was sometimes inconsistent in quality, although the presentations were very nice and attractive. The ships organization of activities overlapped not giving the opportunity to attend more than one. The desk services was sometime undermanned causing queues where we did not want to wait. Read Less
Sail Date July 2019
We were a family of nine and we chose this cruise because it fit into everyone's schedule. Next time we will not leave from Ft. Lauderdale. More than half the guests were seniors which meant that there weren't many things for ... Read More
We were a family of nine and we chose this cruise because it fit into everyone's schedule. Next time we will not leave from Ft. Lauderdale. More than half the guests were seniors which meant that there weren't many things for children to do on board. The food was okay. I liked the food better on our first Royal Caribbean cruise. There weren't many dairy free dessert options. The staff, however, were pretty cool. I had a pretty nasty indecent with a sales associate in the Effy jewelry store on the ship and it wasn't addressed by management. Outside of that incident the staff on the Caribbean Princess were pretty good.The pizza spot, Slice, makes incredibly delicious pizza. The coffee shop/ice cream bar was good at delivering cones but it seemed like everyone assigned to the coffee bar was figuring it out. The ship seemed dated but clean. It was only my second cruise so perhaps all ships look dated. There was a sewage smell that we smelled often that was off putting nut I guess that is the price you pay on a ship. I probably won't cruise on Princess for a very long time because fo the racist incident I experienced and since there are other options but it was an experience. Read Less
Sail Date July 2019
We chose this cruise line because it touted it's high tech Medallion and Medallion related apps (downloaded) from home, all of which malfunctioned. Ocean Compass and Ocean Now required us to sign in repetitively, and frequently told ... Read More
We chose this cruise line because it touted it's high tech Medallion and Medallion related apps (downloaded) from home, all of which malfunctioned. Ocean Compass and Ocean Now required us to sign in repetitively, and frequently told us we had disembarked, were not onboard... we were seated by the main pool on Deck 15. IT staff onboard could not resolve the issue..we were finally told it was the make of our phone....and that upper management knew. They knew and did not inform passengers pre-cruise. Very poor. Entertainment mediocre at best. Food fair unless you wanted to go to non-fare included restaraunts. Anytime dining means 7:30-9:30 PM . Oppressive smell of sewage emanating from the Spa on Deck 16. Do not recommend snorkeling excursion at St. John's...passengers poorly monitored for safety. We have been on several cruise lines, including Disney. This was the worse cruise we have ever taken. Never again. Read Less
Sail Date July 2019
We overall enjoyed our cruise to the Eastern Caribbean. Our two interior cabins were clean and well kept. (It would have been nice for Princess to choose a floorplan that sacrificed a bit of closet space in order to expand the size of the ... Read More
We overall enjoyed our cruise to the Eastern Caribbean. Our two interior cabins were clean and well kept. (It would have been nice for Princess to choose a floorplan that sacrificed a bit of closet space in order to expand the size of the shower, though. At 6'1", my "wingspan" in the shower was much more important than having six superfluous feet of closet space in which to hang a handful of dressy clothes.) The food was amazing and we very much enjoyed the shows and activities offered on the ship. Our excursions were top notch. Our girls spent most of their onboard time in the teen room, and had a blast with the planned activities. However, we had major problems with the Medallion system from the moment of embarkation. For some reason, my daughters and I were issued Medallions, but my husband was issued a key card. I still have no idea why ... I did nothing unusual with his booking process. We were told at embarkation that his Medallion would be ready by dinnertime. At dinnertime, no Medallion. Then we were told that it would be ready first thing in the morning. In the morning, no Medallion. We grew increasingly frustrated as we fell into a pattern of checking in at the service desk every 6-8 hours to be repeatedly told that his Medallion was still being processed. At one point, he asked what would happen if one of our girls lost her Medallion; he was told that a new one would be issued immediately. When he asked why such service couldn't be granted for him, we discovered that the key-card and Medallion databases were entirely separate entities, and he would have to be "created" as a new passenger in order to receive a Medallion. This finally did occur; he received his Medallion ... halfway through the cruise. Once his Medallion was activated, both he and our older daughter were able to track all of us, but my younger daughter and I could not track him. Ever. In addition, for a period of 36 hours, our younger daughter's Medallion dropped off the system and she was un-trackable as she moved about the ship. She was unable to do anything without being accompanied by her sister, with a properly working Medallion, as that was the only way we could ensure that we were able to keep tabs on where she was. When we raised this issue at the service desk, the clerk logged in to his iPad and showed us where she was at that moment. "See? She's perfectly safe!" he told us. We walked him over to the nearest public kiosk and showed him that his information was useless to us, as we couldn't see it ourselves. We felt like we weren't being heard. Not being able to verify her safety was only part of the problem; the larger issue was a faulty tracking system, completely out of our control. I had a scary moment, once both girls' Medallions were back online, when I went to track them and discovered that they were on different floors. The younger one was on a floor which contained only private cabins. She had no business being on such a floor. I raced down to her tracking location to discover that she wasn't there. I climbed six flights of stairs in a panic to find my older daughter in the teen room and ask where her sister was; I found both of them sitting together. I walked to the closest kiosk and logged in; my younger girl, sitting 15 feet away from me, was still registering as being on a cabin-only floor six levels below. Her Medallion location only reset when she logged herself into the kiosk. The Medallion system definitely gives great benefits ... when it works. Obviously the system has a lot of kinks to be worked out. Read Less
Sail Date July 2019
Caribbean Princess Ratings
Category Editor Member
Cabins 3.5 4.2
Dining 4.0 3.9
Entertainment 4.0 3.7
Public Rooms 4.5 4.2
Fitness Recreation 4.0 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 3.5 3.3
Service 4.0 4.2
Value For Money 4.0 3.9
Rates 3.0 4.2

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