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1 Helpful Vote
Sail Date: October 2018
We sailed on Carnival Conquest from the 27th of October to the 4th of November. Even though my mother and I have been traveling together ever since I was born (22 years ago), all around the world - it’s only recently we started cruising. ... Read More
We sailed on Carnival Conquest from the 27th of October to the 4th of November. Even though my mother and I have been traveling together ever since I was born (22 years ago), all around the world - it’s only recently we started cruising. This was our fourth cruise and the first Carnival Cruiseline. Stateroom 2214: It was a very cozy, little cabin. Nothing extremely exciting, but what to expect from a standard cabin. The cabin-stewards were always very quick with cleaning the cabin, so it always looked nice. The cabin stewards were very sweet and always made sweet towel animals - so many that we had a zoo on the last day! The beds were outstanding! Never have we slept in better beds - not in hotels or other cruises - the madras was so soft and the pillows were fluffy and big. Dining: There were quite a lot different places to eat - but if it is doing the busy hours, not enough room to sit. We eat mostly on the Lido Deck with the buffets, Blue Iguana and the Pizza place. The food, in general, was good, but the variety isn’t the biggest. We liked the fact that we were able to get pizza almost any hour of the day and the frozen yogurt was available 24/7. The frozen yogurt/soft ice was very tasty and even though there weren’t more than three flavors to choose from - you never got tired of them. Breakfast: the croissants and most of the bread wasn’t fresh - which were quite a big bummer. The pasties such as cinnamon rolls were fresher and tasted great - but you expect to eat fresh bread every day when you are on an 8-nights cruise - actually no matter how many days you are onboard. Lunch: we loved the burritos and tacos - in general the lunch was great with a better variety. Dinner: the variety wasn’t the biggest, but it had a good taste. It could have been a plus if the Blue Iguana were open doing dinner-time. Desserts: Most of the cakes lacked taste and texture. Many were almost uneatable due to the huge amount of gelatin, so they became rubbery. Crew: We had the great honor of having Leigh as our cruise director - who is absolutely the star of the ship (if not the company). Leigh is energetic and shows a lot of passion and enthusiasm about his work. He cares a lot about the passengers, always allow himself time to chat with them and knows everyone onboard. He is without a doubt the greatest gift to this company and will with guarantee make your vacation even more unforgettable. He became a great friend of my mother and me, and we will always be thankful for everything he did. You will differently be missing him when you get back home. We hope to cruise with him again!!! Captain Claudio is - just like Leigh - a star of the ship. He is a very sweet, outgoing, charming man, that cares about his passengers, his crew and his ship. He likes to chat with people - not only doing events but also outside of the ship. My mother told him, I want to be a captain myself, and he immediately courage me to do so. The officers: all of the officers we came across were very smiling, sweet and caring. They always said hi and wanted to chat. Not only onboard but also when they saw you outside. The waiters: our experience with the waiters on the lido deck wasn't the best. They did not clean the tables very quickly and did not speak very much with the passengers. They did not seem to be very happy about their job and did not really want to get in contact with anyone - this was a shame, many want to talk with all kinds from the crew, and every other ship we have been to, the waiters were much more talkable and made you feel special. Entertainment: You will never be bored on carnival. If so, it’s your own fault. They have so many different activities during the day and night - so the only problem there is is the time-limit you have. Everything with Leigh is a must. He can make every event laughable. The game shows are a great fun - especially the love & marriage show. The shows with the dancers and singers have a beautiful, creative scenery, the performers and music are great - but the shows are quite the same concept except from a different theme (Motown, the 70’s & the 80’s). so it lacks a bit of variety. We were so lucky to be on Conquest on Halloween night. It was great to see that so many had a costume and Carnival for sure did a lot to put up special drinks and decoration for the night. The only minus was that it wasn’t the guests who chose the winner of the costume competition. It was a shame. Many talked about this afterward and they wished they had a saying in who should have won. The Wi-Fi was terrible. You have to log out and reconnect all the time, and you aren’t able to make a call over Messenger. The Hub-app, Carnival have is a great way to see what’s happening during the day and even get a reminder for the events. You are also able to see a map over the ship, which can come in handy for the first few days. Unfortunately, the app wasn’t able to download after leaving the port due to the Carnivals weak internet. Overall our first experience with Carnival was a success and we look forward to joining the fleet again in April on Carnival Splendor. Read Less
2 Helpful Votes
Sail Date: October 2018
This cruise was a bad idea from the start. Last time we went on Carnival 12 years ago and even then we thought that probably no more. But we really needed to get away this time and for many years wanted to visit Bermuda, so we decided to ... Read More
This cruise was a bad idea from the start. Last time we went on Carnival 12 years ago and even then we thought that probably no more. But we really needed to get away this time and for many years wanted to visit Bermuda, so we decided to have no expectations whatsoever, and just relax and see the island. But this cruise was something else. To start, embarkation was ok, we came on time, went straight to the cabin and were shocked by the dilapidated state of the furniture and accessories, the shades were broken, the couch is stained, the window and door to the balcony so dirty you could not see through it. So I cleaned the room, the doors, the windows, the bathroom, but I still did not sit on that couch for the duration of the cruise, and tried to stay away from all surfaces. One day when mirrors were fogged, when we had the balcony door open, I saw all kind of had prints on every mirror in the room – must be a year at least of prints. We found discarded items from previous passengers, pill boxes under the bed. The same is true for every room and hall on this ship – it is dirty. Both my husband and I had terrible allergy attacks in the dirty cabin, and had to take antihistamine pills every day and buy more in Bermuda. Steward could not care less, I asked him to bring me a rope, it took a day, and when he did, it smelled of mold. One day the towels he changed were stained and torn. The drill was next, it started around 3 pm, standing in line for an hour in FL heat on the deck waiting for the drill. Captain did not wait until the end of the drill and started moving before it was over. So we were not able to have a going away party or see the shore from the top floor. This was just an opening act of the cruise where nothing was done on time. The crew behaved like it was their first cruise and they had no idea what to do and how the clock works. Captain’s toast was delayed by hour and a half without explanation or announcement. It was scheduled for 7 pm did not happen until 8:30; balloon drop scheduled for 9:15 was done at 9 instead when people were at dinner, and so on and so forth. There are no public places on this ship where you can just sit, relax, listen to music, the smoke is everywhere. The only through deck on the ship (deck 5) has a casino in the middle, the smoke is standing there, you cannot breath, and you cannot avoid going through there 10 times a day. Entertainment is nonexistent at best, and horrible the rest of the time. We could not find a thing to do on the ship for 8 days, tried to find any dance music, but all they have are terrible Cuban and calypso music on promenade, even when they played something tolerable, you cannot dance or stay there because of the smoke from the casino. So-called punch liners with their bodily function humor are tacky and not entertaining. Violinists on deck 3 were not told to stop playing when cruise director or captain is speaking, they would play louder so no one could hear the announcements. Singers and dancers are the worst I have seen in my over 30 cruises, 3rd rated Las Vegas strip club has better dancers that the once on the ship. The singing crew - wow - they should not be allowed to sing. In over 30 cruises that we took, we maybe missed 2 shows; this time we skipped 2 shows on purpose and left after 10 minutes of the other 2 shows - impossible intolerable cruelty on passengers to endure the screaming and screeching from the stage. The TV in the room is from the 19th century, no movies on demand, not even pay per view. Store selection is poor. This is the first cruise ever and the first trip abroad that we did not buy anything in the gift shops and did not bring any liquor back with us. The booze, watches, jewelry on the ship was more expensive than in regular US stores – first time ever. Everyone on the ship seems unhappy, crew is complaining all the time on long hours and being tired. Everyone is talking about when their contract ends and they go home. Very depressing. Now, the food. Food was terrible everywhere, no one cleans the tables at the buffet, and when they do, you have to clean them over again. I do not eat pizza, burgers, Mexican food, or any other junk, so I cannot rate these joints on board. But there was no food after 9:30 anywhere, no late night buffet, no deserts, no snack, no cookie, no ice cream ( I do not eat the chemical stuff they put into soft serve machines, would not consider it food). There is a coffee shop on board, so you can have coffee at least during the day because the cafeteria coffee is undrinkable. Buffet did not have any fresh choices, no berries, no fresh deserts, no good deserts either anywhere in 8 days. Terrible breakfast, to order cooks were out of pepper, tomatoes, mushrooms for omelets all the time. There would be a line of 10-12 people and he is making one omelet at a time on one skillet while 3 other people are standing nearby talking. Not once there was lox, white fish, herring, smoked fish served. No shrimps, no seafood for lunch or dinner at the buffet. I have not had anything tasty in 8 days, every time you go and eat, you think – why did I eat that? And how can I get it out of me fast? The second night was formal, so there was lobster at the restaurant; it was spoiled, I had stomach aches all night and the next day. Soups were terrible everywhere, how hard is it to have a consommé or chicken noodle soup? No vegetables were ever served anywhere but one day for lunch they had grilled zucchini and squash. In the restaurant when I asked to have vegetables, I would get 1 piece of broccoli or potatoes. We have noticed before that when chief is from India, the food is terrible, both in quality and choices. This was certainly true on this ship. On the last day at sea they decided to wash balconies - they wasted our last day on that and just spread the dirt all over. I can go over every day and every detail and cannot name one good thing from this cruise. This was our last cruise on carnival, it was terrible, and I never want to repeat it. Read Less
2 Helpful Votes
Sail Date: October 2018
First i would like to say carnival tries to give you a fun experience and usually succeeds.Embarkation was fair. Food was fair service in Lido food court was terrible Service from our cabin steward was wonderful Dian was our cabin ... Read More
First i would like to say carnival tries to give you a fun experience and usually succeeds.Embarkation was fair. Food was fair service in Lido food court was terrible Service from our cabin steward was wonderful Dian was our cabin stewards name. He was attentive and one step ahead of us. We never had to remind him of anything he had our wine chilled and waiting for us every day. He made sure we had plenty of clean towels and bar soap. And the towel critters were a fun surprise everyday. The ship itself could have had more identification for direction and what is available on each deck could have been better defined like in elevator. The tv could have provided interactive account for those who could not download hub on cell. The entertainment was good The comedy club was a fun time with comedian Mrs. Ford who was very funny. The quest which i usually enjoy was a little raunchy and i am not prudish but found a real low life crowd not usually on any of the other ships i frequented in the past.No fault of carnival . But it kind of turned a funny and risky adult fun into raunchy dirty pig show.. The crew in the entertainment shows put on a good show and caught the audience attention and the lighting and tech group was actually excellent. The bingo was a sham. I would never be rooked again into paying for play with such ridiculously payouts with stupid contingencies to the winner. Likpick the right envelope or pop the right balloon to get the winners jackpot which they already clearly won. What happened to giving away the jackpot to the one who calls bingo? And quite frankly a 100. dollars or 200. should not be the winners payout ever if they pay 29 to 59 to play. and most of the time have to share with 3 or more winners lol. Cruise hip bingo has changed they use to give the whole jackpot of 5000. to 7000. away what happened. And being a bingo player i know that 49 numbers are very improbable to get in a coverall thus no jackpot winner usually. Shame on you carnival conquest. Read Less
2 Helpful Votes
Sail Date: October 2018
Where do I begin. We are Diamond 47 Carnival cruises 277 days and this one was the last time we will ever do another Carnival cruise other than the one we already have booked for October 2019. Temperature on the ship was super cold, 66 ... Read More
Where do I begin. We are Diamond 47 Carnival cruises 277 days and this one was the last time we will ever do another Carnival cruise other than the one we already have booked for October 2019. Temperature on the ship was super cold, 66 degrees; food was terrible all 8 days. Any warm food got super cold quick. Trash. If you love salads, this was your cruise. If you like mashed potatoes, this was not your cruise. Mashed potatoes, one day for lunch. Otherwise rice and rebaked, baked potatoes. Black wrinkled skins and old potatoes. Tasted terrible. How about this. Turkey leg carving for lunch, the rest of the turkey for dinner. Veal parm. For lunch then warmed up for dinner. All the hot food. Warm at best. Lunch buffet. Always 30-40 tables always needed cleaning off while many were needing tables to eat at. Super short on help. Cutting down I would think. Bloody carved meat. Disgusting. Steak, super tough. Out of the entire 8 days. Two deserts were very good. Otherwise, none of them had any taste to them at all. Totally bland. Sause to put on a desert. Strawberry was a thin liquid with no taste. If there was soup that you may have liked. Saying that because they mixed up a lot of left overs and made soup. It was hot. The rolls were not much bigger than the butter tab. One day nice soft rolls, the next day harder and third day dark brown crispy hard reheat. The shows were average. One was totally boring. Fish and chips one afternoon. They want you to buy it. Chicken twice a day every day. Bingo was a joke. $500 dollar bingo. First game $100 second $150 third $250 that is there $500 dollar bingo. Now, almost all of the time more than one winner. Most received $50 if you won. Reason a lot of winners had to split it. The lowest they would give you was $50. Bingo card single $20, double $30, triple $40. So if you bought the $40 and won. You ar a big $10 dollar winner. A few hundred were playing and that is all carnival could offer. Disgusting! No electronic pads to get either. All dobber playing cards. The state room was fine. Like usual and our room steward was very nice as usual. Now how about this. I always do this. Every time I play a slot machine. I charge $100 to my account. Win or loose. Next machine I charge another $100. I can always look at the invoice and see how many games I played. This time, at cash out, I was accused of money laundering. Yes, money laundering. This was the very first time it happened to me. They would not give me my money. I was forced to take the cash out money and pay off my bill. The bill was all on my charge card. Talk about embarrassed. Yes, treated like a criminal. Our next Carnival cruise is on the Magic for Halloween 2019. Six cruises for 2019. Carnival, thank God, is only one of them. One last thing, the morning we were leaving, the Carnival channel on the TV had the time wrong by an hour. It was 6:30AM and it said $5:30 AM WE went back to bed. Then after leaving the room. We find out the correct time. Well, I could go on and on. Carnival is sinking fast. Celebrity and RCCL is blowing them out of the water for sure. Did you know that your points on carnival and Princess are not recognized together. RCCL and Celebrity, they are. The first cruise we took on Celebrity we were treated the same as going on an RCCL cruise ship. Priority. Nice! Happy Crusing! Stay off of Carnival ships. Forgot one thing. This must have been a cruise for the extremely old and the disabled. More electric scooters everywhere and always parked in the way. Read Less
15 Helpful Votes
Sail Date: March 2017
It stopped at places we had not been to.. canaverel, charleston and Bermuda. Plus the name of Cunard. First time and last time with Cunard Embarkation at Fort Lauderdale was chaotic took nearly an hour through process. Not well ... Read More
It stopped at places we had not been to.. canaverel, charleston and Bermuda. Plus the name of Cunard. First time and last time with Cunard Embarkation at Fort Lauderdale was chaotic took nearly an hour through process. Not well organised. Got to cabin straight away once on board. Went to Lido buffet. Food looked ok, but expected better for Cunard. Thought first day so would get better. Paul our cabin steward was very welcoming and excellent throughout cruise. Dinner first night poor standard food served as per 20 years ago, ambient poor presentation. Entertainment was mediocre throughout cruise except for comedians, female singer and the bluejays. Cunard own singers were poor, dance troupe were fair Non courteous officers, did not acknowledge especially younger officers. Tried to book trips. Only bus to Disney on second day available and limited trips at other ports. Food was very poor as stated. Waiters Bernie and Rey excellent as was Sylvaner (wine waiter) and Warren (maitre d) food totally lacked imagination. In both restaurant and Lido. Poorly cooked, poorly presented and from a different era. I understood the exec chef had been with Cunard over 20 years. It showed. Been on over 15 cruises with 8 cruise companies. This is by far the worst. In the Lido food allowed to dry out and limp. Ambient temperatures, lacked presentation. The only thing was cold desserts excellent and bread was good. Hot desserts from 20 years ago. No one seemed to be checking hot plates. Overall the ship was tired but expected that as it was going in for refitting It appeared to us that Cunard is living on its name and has not pdated certainly it's catering standards. Drinks we found expensive and specialty restaurants were hardly used as was the drinking areas? It could have done with a drinks service in royal court theatre. Although there are no facilities to have drinks in there. Cunard needs to look at other cruise ompanies facilities and update. Would I sail with them or recommend them, an emfatic NO. Disembarkation (pleased to get off) was well organised. Read Less
1 Helpful Vote
Sail Date: October 2015
Overall the Disney Cruise Magic was a memorable cruise. From the service to the accommodation and the meals were absolutely delicious. A very interesting concept for dining was the rotation of restaurants during your stay. This provided ... Read More
Overall the Disney Cruise Magic was a memorable cruise. From the service to the accommodation and the meals were absolutely delicious. A very interesting concept for dining was the rotation of restaurants during your stay. This provided a different setting, and theme each night but at the same time you kept your waiter as they moved with you as well. They really made meal time special and fun for the children by creating different characters using the napkins. Our grandchildren got a kick out of this each night, and looked forward to the newest inspiration presented. On that note the kids really had fun and remember the Academy as the best part of their cruise vacation. They loved all the activities, games and interaction with the activity leaders. They got them involved in scavenger hunts throughout the ship, and dressing up to go trick or treating, because it was Halloween time. The only draw back to this cruise or should I say caveat, is the Disney characters. They are not as visible or as interactive as you would be led to believe from the commercials. They are to be found at a particular location and a scheduled time, for you to line up and get your quick photo with them. This was a bit disappointing because it then becomes more commercial than an actual experience. Therefore when the grandchildren were asked what was their most memorable time on the Disney Cruise. Mickey Mouse or company was not mentioned. Read Less
1 Helpful Vote
Sail Date: September 2014
Our other RCL cruise was on Brilliance of the Seas 4 years ago. We thought it was very good value and looked forward to this cruise picked for the itinerary. The itinerary is a good one but did not make up for what appeared to be serious ... Read More
Our other RCL cruise was on Brilliance of the Seas 4 years ago. We thought it was very good value and looked forward to this cruise picked for the itinerary. The itinerary is a good one but did not make up for what appeared to be serious cost cutting in several areas. We drove to the port and parked at US1 parking right next to the port and across from the airport entrance. Rates were low and transportation prompt-if slow it is because they are doing both airport and port and take whichever route has the least traffic at the time. Car was fine and ready when we returned. We would park there again. We arrived around 2 in the afternoon and though there were long check-in lines, embarkation went quickly and there was plenty of time to unpack, explore the ship, and eat if wanted before the muster drill. Our small inside cabin 8033 was indeed small even compared to our small but fine inside on the Brilliance. We asked to have the beds separated on the 3rd day and that makes the floor space better. Tip: If in these small insides, pack less so suitcases do fit under the beds: dining was much less formal than when we last cruised on RCL anyway (even on formal nights). We did not mind the small room but recommend avoiding Deck 8 if possible due to noise at odd hours during the night on the pool deck above. Trivia friends said they heard these noises in the suites too. We did like the ports and the sea days but as others have said, the time in Bermuda seems like a lot until it turns out to be one long day and one short day and a pub visit on arrival so go if Bermuda is on week days at least. We do not cruise for the entertainment so did not mind that the shows were so-so (Savannah Jack was the best I saw though DH liked the juggler too-I was packing). There was a lot of nice music in the Centrum and the Schooner Bar before and after dinner. We enjoyed the Trivia. We saw our room stewards every day and they always gave us a friendly hello. One noted that this was our second cruise, welcomed us back, and always said our names. Like others, we did not get shampoo or a shower cap-I just used my own. We were given strawberries and champagne and both were fine (TA got it in lieu of something else). Service around the ship, other than in the dining room, was always friendly and prompt for us but we do not ask for a lot. Dining in the MDR was the biggest difference between this and our other RCL cruise. The set dining times were 5:30 and 8:00 which did not appeal to us and we were glad we had chosen My Time Dining-until we experienced it. I hope the new system that starts next year will work because MTD with a reservation line and a no reservation line does not. Some of the time both lines had to wait. That said, our wishes were mostly accommodated. Service was very slow. Some have attributed this to not enough servers and some to a turnover in staff at this cruise-I could not say why. However, all the servers we had were friendly. Food was not as good as on our previous RCL cruise. By the end, I did not want to eat in the MDR again though DH preferred it to Windjammer or snacks. Diamond passengers and all the time cruisers, you can keep making excuses and saying eat in the Windjammer but the food on this cruise was mediocre at best in all venues and service was friendly but very, very slow. We did like being able to bring 2 bottles of wine which were nicely served and kept for us. I was sorry to hear that wine was still confiscated at some ports from some people. I do not think that letting the wine aboard whenever will cut into RCL's drink profits-though the diamond passengers' caravan to their lounge for their 3 free drinks every night must. Two things I did like and recommend were the sushi class at Izumi and the behind the scenes stage tour with staff and cast. Izumi is a beautiful restaurant and I learned a few things (good shortcuts) and improved my technique in this class (you get to eat what you made but drinks other than water are extra beyond the $25 you pay for the class-I still thought it was worth the fee). The stage tour was interesting especially visiting the sound and light booths. We opted for walk off disembarkation which started later than usual due to some formalities but it was fast once we got off the ship and immigration and customs were also fast. We were on the road after getting gas by 8:45. I like the smaller size of the Vision as compared to the Brilliance and would still recommend either as a good value cruise (Brilliance cruise then was a Med cruise) but cost cutting measures are not making things more attractive and food is not very good. RCL must be good to the crew because except in the MDR where there is some kind of logistics problem and inconsistent food, the crew everywhere and the captain were great. Read Less
Sail Date: September 2014
My husband and I had been looking forward to this cruise to Bermuda because we honeymooned there almost 44 years ago. Along with 3 other couples we found this RCI cruise and booked. It was a good deal and we hadn't been on a cruise ... Read More
My husband and I had been looking forward to this cruise to Bermuda because we honeymooned there almost 44 years ago. Along with 3 other couples we found this RCI cruise and booked. It was a good deal and we hadn't been on a cruise for awhile. Getting on the ship was a piece of cake. It was the first time we sailed through customs and didn't have to wait in long lines. Since we were early, we walked around the ship getting our bearings and checking out what our temporary home had available. When we were able to go to our cabins, our luggage was waiting for us. We always chose the interior rooms since we don't spend much time in our rooms except to bathe and sleep. It was a very small room with an even smaller bathroom. While putting my stuff away in the bathroom I noticed that there wasn't any shampoo or conditioner. We found out we had to request it! Who ever heard of having to request shampoo and conditioner! They finally arrived 2 days later. The way they have the room configured, one person has to climb into the bed from the front of the bed because there isn't enough room (no matter how skinny you might be) to get to the side of the bed with the TV and desk being in the way. Good thing I'm in pretty good shape! I can't imagine an elderly person being able to do that. Of course, we could have had the beds separated, but at the time, I didn't want to put anyone out of their way. We had chosen anytime dining because our fellow passages wanted it. We usually like an early timed seating, at the same table every night. Unfortunately, we couldn't get into MY Time for quite some time so we decided to go to the Windjammer to eat. Well, they didn't open until 6:30, so we had to wait an hour before we could eat. Other cruise lines have a dedicated buffet open all hours of the day and night. After 2 full days with another couple trying to get an early seating at My Time, we finally got our table #221 every evening at 5:15. The food and selection wasn't anything to brag about. It was ample but most items were tasteless. Very disappointing. The only thing we did enjoy was the chicken cordon blue, and lobster night, even though it was quite small. The pizza and cookies in the Solarium (Park Café), were yummy. We like to take in the nightly entertainment, and once again we were disappointed in the majority of them. Brandi Chapman was a delight, Martin Lewis, the magician was OK, Savannah Jack was phenomenal. I would pay money to see them! And Luis Dalton, the acrobat was totally amazing. We are not sporty people or dancers, even though I did take a line dancing class on board, which was fun. There are many activities for the active person, along with many different dances. We usually took in a Trivia, and actually won the first day! The pools are very clean and there seemed to be enough chairs to go around for anyone who wanted to lay in the sun. We took in an evening movie under the stars one night and was disappointed that there was no popcorn! We always have popcorn on our Princess cruises. We were also disappointed when we wanted a drink after 9:00 in the evening and most bars were already closed. I really missed my chocolate on my pillow each night also. I know that the above may seem trivial, but when you come to expect them and they're not there, then it's a disappointment. This was our first cruise on RCI and we spoke to many people during our 10 days, and the majority of them (newbies and returning passengers) were also very disappointed. I highly doubt that we will travel on RCI again. The only reason we did it this time was because it was going to Bermuda and sailing out of Ft. Lauderdale. Read Less
Sail Date: September 2014
It was with great expectations that we embarked on this cruise. Never had been to Bermuda and did not have to fly anywhere to get there! How much better does it get? Wrong....The problems started almost immediately... The way the furniture ... Read More
It was with great expectations that we embarked on this cruise. Never had been to Bermuda and did not have to fly anywhere to get there! How much better does it get? Wrong....The problems started almost immediately... The way the furniture was arranged in the cabin (interior cabin) you had to crawl from the front of the bed in order to get in bed. Had to have the beds separated! One of the beds had such a hole in the middle that when you sat on it, you were on wood and could feel the springs around it. Was told by Guest Services that "that's the way it is we have no other beds". After much complaining that filling the hole in the bed with towels and extra comforters did not work, they finally changed the bed. We prepaid the gratuities in order to have My Time dining. Well, they gave us 2nd seating because they oversold that option and they did not have enough tables in the dining room.... The food in the Aquarius DR was acceptable, however, in the buffet it was dismal.... Never hot, dried out and tasteless.... The entertainment started out very weak but got better towards the end of the cruise. The production numbers needed work! According to the RCL website, this ship had been totally refurbished last November. Not so, they added two additional charge restaurants and changed a couple of carpets. The restrooms in the public areas are falling apart and the cabins are really tired! The Cruise Director was very personable and did a good job and the Captain was ever present! They tried hard to make the cruise fun for the guests. The crew was polite and friendly. Too bad there were so many other negative things. Bermuda and Charleston were nice. Unfortunately the ferries to St. Georges do not work on the week end and had to take the bus which takes twice as long. Still, worth the trip. Coco Cay and Nassau were same old, same oid... I guess I am spoiled by Celebrity! Read Less
Sail Date: September 2014
We spent the day before at Hampton Inn, North on 12th street. Nice, clean, friendly, and close to the port. We drove to Port Everglades, dropped off the luggage, parked and was on the ship by 10:45. dropped off medicine and carryon in the ... Read More
We spent the day before at Hampton Inn, North on 12th street. Nice, clean, friendly, and close to the port. We drove to Port Everglades, dropped off the luggage, parked and was on the ship by 10:45. dropped off medicine and carryon in the room, and then procedded to the windjammer for lunch. Food was bland and cold, with not much variety. Food barely changednfrom day to day. The ship was clean and easy to manever. Muster drill at 4pm, and then we had a Pink Boa wave on deck 5. Also had a pre meet and greet before. We had a very large group of cruise critic roll call, and this made it very fun as we met many wonderful new friends. Evening show was Michele Balan (comedy). Great show. HaveEntertainment is Brandi chapmann't met our room steward. Dinner was early seating. Sat at a 10 top with only us in a high traffic area. After no food for 45 minutes we left, talked to our head waiter and asked us to be moved the next night. Great decision Day 2 at Sea. Entertainment was Brandi Chapman (singer) formal night, meet the Captain in the Centram. Still haven't met room steward. Table change to early seating.. ten top, great people who we will make lasting friendships with. Day 3 Charleston. Great time on our own.. went to Fort Sumter, churches, synagogue,Review of Vision of the Seas Pink sands and Palm Tree Cruise cemetaries, etc. I want to go back and see more. Entertainment production show Broadway Rhythm and rhyme. Peaople were walking out. 70's disco party in centram. Still haven't met room steward. Day 4 at sea. Entertainment Joey Van (comedy and musical Impressions) Great show. Still haven't met room steward. Mini survery.. wrote out concerns, and placed in box. (who reads them anyway!) Day 5. arrival into Bermuda at 7:30 PM. Hotel Director came to our room.. Gee, finally we get to meet our room steward. (he only works from 10-12 am for our rooms and again from 6-8pm. More on this later. Arrived into Bermuda.. NOTHING is open except 2 places to eat.. Frog and Onion, and Bonefish. Welcome kiosik is open, and a place to buy your bus and ferry passes. NOTE: The passes are by the day, so even with one hour left it would still count.. bought the 2 day (sat and sunday pass) should have only bought a 1 day pass as EVERYTHING is closed on Sunday, so what is billed as a 3 day Bermuda is really only one day. Ferry's do NOT run to St. George on Saturday, so it's a ferry to Hamilton, then an hour bus ride. Not enought time to do everything, due to time. entertainment is Michele balan again. Day 6 full day in Bermuda. Ferry to Hamilton , then bus to the crystal caves. We did both caves, then lunch at Swizzle Inn. Took the buss to gibbs lighthouse. The bus drops you off at the bottom of the hill.. THEN it's a good mile or more up hill to arrive at the lighthouse. Took bus back to dockyard for shopping.. The glass blower was not doing any demonstrations as he was "out of supplies" (how do you run out of sand? the clay worker was not throwing any pottery, but firing in the kiln. Very dissapointing. entertainment was Martin Lewis (wizardry) Day 7 1/2 day in Bermuda. Got up early and took at taxi ($5.00) as the busses don't start running until 11am on sunday. Went to Black Bay beach and found the sea glass! This was the highlight of Bermuda. Was able to sneak some back on board. Had 2 bads and they confiscated one. Back on board by 2pm for departure. Went to the museum and saw the Dolphin quest. Entertainment was Boogie Wonderland. Quest game show. Day 8 sea day. Entertainment Savannah Jack. Google them.. they were the best entertainment onboard any ship so far, and they will be in florida, so we will see them again. Day 9 Nassau..walked to Fat tuesdays, Junkanoo Beach and senor Frogs. Got caught in a huge rainstorm, so we hung out for a few hours at Senor Frogs! Entertainment was Just the orchestra so we didn't go. Aerial show.. 5 minutes (we sat for 2 HOURS) pEOPLE START SAVING SEATS. The theme was FROZEN. It had NOTHING to do with the movie Frozen, so everyone was really dissapointed. Love and Marriage show. Day 10 At Sea. Entertainment Luis Dalton (jugger spinning plates) we left, Farewell shoe is centrum Renaissance aerial show and parade of flags. OUR IMPRESSIONS 1. The food was typical and every evening it was either tasteless, overcooked, or just unappitizing. Very disappointing. Almost everyone was on their first contract, so everything was slow and just not up to royal standards. 2. Never met our room steward until day 5. Had to leave notes for shampoo, conditions, etc as they are no longer in the shower on the wall. After we complained, he started leaving them everyday. 3. Diamond lounge was very small, but overflow was in the some enchanted evening lounge. 5-830. They would take your order and then you wouldn't see them for 30-45 minutes. Met friends there every night, went to dinner, then went back after dinner. Appitizers were always cold. 4. towel animals are every other day. Hotel director sent us chocloate covered strawberries.. they were moldy (told sorry, but didn't get them repaced) everyone that we met had the same situations. 5. top tier party was Platinum and above in a small lounge (they had to have 2 as there were 1900 crown and anchor members) 6. No ice carvings, no galley tour, no behind the scenes tour, no deck party with food (only a white night dance party). Towel animal demo was just that.. no hands on to learn. What I learned.. next time check out how much time you really are in Bermuda. Bringing your own wine on helped, Research what is available on the ship before you go. Even with all our cruises, we were a little dissapointed in the ship, BUT we went for the destination. Read Less

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