1,163 Fort Lauderdale (Port Everglades) to Caribbean - Western Royal Caribbean Allure of the Seas Cruise Reviews

Here's the quick and dirty. (Scroll down for further details) CABINS: 7022 & 7020 (neighboring balconies port bow deck 7) PORTS: 7 Nights - Ft Lauderdale, Coco Cay, Cozumel, Costa Maya, Nassau (a substitute for Honduras), ... Read More
Here's the quick and dirty. (Scroll down for further details) CABINS: 7022 & 7020 (neighboring balconies port bow deck 7) PORTS: 7 Nights - Ft Lauderdale, Coco Cay, Cozumel, Costa Maya, Nassau (a substitute for Honduras), and back to Ft Lauderdale PERSPECTIVE: 4 adults ages ranging from 42-70. 2 of the 4 have cruised before. 2 of the 4 were first time cruisers. My Time Dining & Deluxe Drink Package CONS: • Ship felt continually crowded • Big ship = LOTS of walking • Bad logistics & crowd management during RCI booked shore excursion in Nassau • Room steward was meh • Reservation policy for dinner/entertainment was awful • Inadequate seating in the Windjammer Buffet • Lines, lines, and more lines • App was unreliable PROS: • Nice stateroom - loved the large (for cruise ships) shower • Food & dining/bar service was both delicious and terrific • Ship was clean • Lots of neat things to do on board • Embarkation & debarkation were a breeze • Guest services staff were very accommodating • Really smart muster drill There were 4 of us on this trip: Hubs and I (4 previous cruises) and my folks (both first time cruisers). We stayed in 7022 and 7020 - both balconies on port bow side. As much as I scoured the RCI website, I couldn't find adjoining rooms so we settled for neighboring rooms. Rooms were nice - lots of storage options, ac worked well, clean room. Beds were a little firm for all of us. We met our room steward once and never saw him again. 2 of the nights we had no towel animals. But, room was always clean and restocked with the necessities. The embarkation and debarkation were incredibly smooth and easy. Very little standing in lines. I think the whole process took maybe 30mins for on and again for off. Really impressed! LOVED the muster drill RCI had set up. Instead of our muster station being some nondescript corridor or unmarked door, ours was the comedy club. This made it #1 easy to remember, #2 made us feel better prepared in the event of an actual emergency since we'd know exactly where to go, #3 no standing outside in the sun. In addition, RCI stores life jackets at the muster station so no more wasted closet space. The talk was actually a short but somewhat entertaining video. All these things combined actually made the muster drill enjoyable.....as unbelievable as that may seem. The RCI policy of onboard reservations has got to go. It was frustrating, led you to believe there was no availability, and in the end resulted in 1st come 1st serve anyhow. If you're unfamiliar with the reservations policy, keep reading & I'll explain, otherwise, skip to the next paragraph. So if you plan your day - like on sea days - if you have my time dining, you're encouraged to make a reservation. And to attend all of the shows, you're encouraged to make a reservation. The problem is, we didn't encounter any availability via the App. Reservations then required a trip to guest services. I'm on vacation. I really don't want to spend my time waiting in line & I suspect you don't either. IF you're lucky enough to secure reservations then you must arrive to the event 15mins prior to start time. You'll be allowed entrance to pick your seat. 10mins before start time, ushers open the doors to the "public" who then come choose their seats. So basically, RCI just way over complicated the concept of 1st come 1st serve. Ugh - a total pain so buyer beware! The food and drinks were wonderful. Tasty, unique, well presented, with a nice variety. The service was equally wonderful. Everyone was genuinely happy to help & put you right at ease. This was the first time we ever did the alcohol drink package and holy crap it made such a difference! We're converts and will definitely be upgrading from now on. It was wonderful to not have that twinge of guilt for ordering a 2nd drink or minding the budget every day. This was the first cruise we've ever been on which felt continually crowded. Even though the ship is huge, too big actually, it still felt constantly crowded. This had a major toll on the 4 of us. We were more irritable, snippy, and worn out from navigating the constant crowds. Our experience may have been skewed as an international (mostly Spanish speaking and European) health care company out of Canada was on this cruise. They numbered over 1,200 employees plus their friends and family members who joined them. I've traveled a lot and have found very few other cultures who seem to understand/respect American's "personal space". As a result, all week long not only was it crowded but your little my own space bubble was invisible and constantly overrun. Very exhausting. The Blue Planet and Ocenaria shows were terrific! Don't bother with the ice show. It felt dated and is desperately ready for a revamp. This ship has a lot of fun things to do. In addition to the plethora of bars & upcharge restaurants, there was the zip line, which my 67 year old Mom did, rock climbing, the flowrider surfing things, fun games of adult dodgeball, putt putt golf, a really neat kiddy pool, a carousel, and our favorites an adult only solarium with pool & 2 hot tubs, and an outdoor garden area called Central Park. That's the good news about this ship. The bad news is, it's so big it's actually difficult to navigate. For ships this large, why not install people movers like the moving sidewalks at an airport, or a looping cable car system, or how about a looping hop on hop off train? The massive ship required massive amounts of walking and by the end of the week, all 4 of us had tired & swollen feet, ankles, and calves. We just vegged on the bench at Coco Cay. Unfortunately, our view from the shaded lounge chairs was blocked by a row of big beach beds. All of which went unused. Such a waste. Couldn't they leave the platform there and erect the bed once it's booked? From previous Holland America experience at Half Moon Cay where the hubs and I reserved and enjoyed a private cabana, RCI's beach beds and cabanas are sorely overpriced which is probably what rendered the beach beds unused. Seems like such a waste for all. Also, we found the food on Coco Cay lacking. It's a big buffet with limited choices. However, food wasn't kept warm and items weren't replenished in a timely manner, leaving you to scurry from station to station to complete your plate. Had RCI offered a sit down option, even for an upcharge, we would have jumped at it. The good news about Coco Cay was the full island transportation - so wonderful not to have to walk after being on the ship for a few days! We did the Monster Jeep excursion in Cozumel and it was fantastic! Oscar and Irwin were our guides and they were excellent! So much fun. Highly recommend! We didn't even get off the ship in Costa Maya as it was raining all day. At Nassau, which was a substitute stop for Honduras announced this summer due to propeller problems, we did the Sea Lion Encounter. The encounter itself was terrific! The logistics, however, were a nightmare! The excursion was an RCI excursion on Blue Lagoon. The Blue Lagoon (BL) staff all wore bright orange shirts but you couldn't see them because there were so many people. BL staff didn't carry or use signs so you had no idea where you were supposed to be. And the BL staff didn't use megaphones so you couldn't hear them. The walk to the ferry was quite long, particularly for folks like my Dad with arthritic knees. No alternative transportation was available for folks with mobility issues. The lining up for the ferry ride back and getting through "security" at the port was just as much a mess. Given this experience, I have no desire to ever return to Nassau. All in all, this was a "just ok" for us cruise which was kind of disappointing since this was a 1st cruise for both of my folks. Given the opportunity, I wouldn't sail on the Allure again. And, as a result of this cruise, we will make sure to choose smaller ships in the future. Read Less
Sail Date November 2019
My son's wanted to try this really big ship. This was our first Royal Caribbean cruise. We just got off yesterday 11/24. Previously have done many on Princess, Celebrity, Carnival, and Holland. So I can compare. First, the good,Allure ... Read More
My son's wanted to try this really big ship. This was our first Royal Caribbean cruise. We just got off yesterday 11/24. Previously have done many on Princess, Celebrity, Carnival, and Holland. So I can compare. First, the good,Allure is a really cool ship. They have activities other ships don't have like the flow rider, zip line, and rock wall out side. The water theater is amazing and so was the show. They had to end it 10 minutes early because of the rain. But it was still awesome. Studio B has the ice skating show as well, very good. The Amber theater is large and had good shows as well. Our room was overlooking Central Park. Which I really enjoyed. It is a real garden. Generally, it is pretty quiet area which I like. The room was plenty big enough for 2 of us. We really enjoyed the Captain and officers questions and answers hour. Captain John was really cool. They are very efficient at managing a lot of people getting on and off the boat. Now for the not so good. There are just too many people over 6200+. Crowds are especially apparent in the buffet, all the time, and on the promenade. There are 2 central elevator areas forward and aft. Each with 12. They are mostly full all day except very early or late in the day.The buffet food is just not that good. It is the same every single day! Windjammer buffet is also way to small for the number of people on board. Plus they have limited hours that other cruise lines do not have. The whole thing closes at 3 pm or sometimes at 330 and they don't open again until 6 pm. That's ridiculous. We ate at 3 of the specialty restaurant. The best was 150 Central Park. Everything was delicious. Chops was very good. Steak was perfect. the mac and cheese was bland, tasteless. Side order of asparagus which they said was for 2 had only 6 spears. Izumi was only fair. for sushi. They do not know how to do the rice. It was mushy, looking more like cream of wheat, just not done right. The sashimi was not sliced properly. My son watched as he sawed it back and forth. Maybe we are snobs when it comes to sushi, but hey they are charging a sizable amount, it should be good. The dining room dinners were mostly good. Only liked 1 dessert there all week. If I am planning a cruise RC would not be my choice. Mostly because of the food and the crowd. If someone else is planning and chooses RC, sure I'll go. It wasn't horrible just not that great of food. Read Less
Sail Date November 2019
I selected this cruise as the Casino Royale's Club Royal players programs gave an offer, I could not refuse.This review will focus mainly on the the casino activity and atmosphere. The Allure of the Seas is a large ship and as ... Read More
I selected this cruise as the Casino Royale's Club Royal players programs gave an offer, I could not refuse.This review will focus mainly on the the casino activity and atmosphere. The Allure of the Seas is a large ship and as such, they have a rather substantial casino in size and variety of slots and table games. On sea days, and when docked at Labadee, Haiti the slots are open 24 hours. RCCL has finally followed CCL in allowing one to charge directly to your room "funds" to your account through the slot machine that you are playing without a fee. The also have the "bill breaker and ticket in cash machine, so you don't have to wait in line at the casino cage/cashier to get your money. I enjoy playing three card poker and ultimate Texas Hold'em, which have four and five spots for a wager, with a bonus bet At $5 for each you are betting $20 and $25, respectively. The Casino Royale Allure of the Seas casino has a $15 table minimum, which means you are betting at least $75 per hand. This can quickly deplete your bankroll. The tables on this cruise were not overflowing with players. Craps and Roulette minimum was $15 and Baccarat minimums were $25. The casino staff, dealers and pit personnel and the casino hosts were as always exceptional. The casino hosts provided various slot and blackjack tournaments in addition to the nightly casino giveaways, lucky seat, etc. The casino bar staff and waiters were around to provide the necessary adult beverages on a timely basis. THE SHIP: The Allure OTS is large the Windjammer Buffet and Main Dining Rooms are at the rear of the ship, so if you have a stateroom forward you have quite a hike to the buffet and MDR. The quality of the food was pretty standard fare in the Windjammer Buffet and good to very good in the MDR, although I ordered rack of lamb and received a plate of the thinnest lamb chops I had ever seen, I had to order an additional plate which was promptly provided. Service in the main dining room and buffet was very good. SMOKING AREAS: As the number of "smokers" shrink, so does the size and area where smokers can gather to enjoy their cigarettes, cigars or vapes. It is located in a covered - limited area adjacent on the centrally located pools. DRINKS: If you are a "drinker" and don't buy the drink package, you will be in shock when you get your final bill at the end of the cruise. As I am at Diamond + level, and a Prime level at RCCL's Club Royale players club, I get the complementary drinks from 5 to 8 pm in the Diamond Lounge and in the casino when gambling, so I have no need for the offered drink package. Read Less
Sail Date October 2019
So this was our nineteenth cruise, but only the second with Royal Caribbean. We joined nine friends, five of whom were keen RC cruisers, so me and my wife tagged along. It was a B2B cruise from Ft Lauderdale to Puerto Rico, St Maarten ... Read More
So this was our nineteenth cruise, but only the second with Royal Caribbean. We joined nine friends, five of whom were keen RC cruisers, so me and my wife tagged along. It was a B2B cruise from Ft Lauderdale to Puerto Rico, St Maarten and Labadee the first week, then Labadee, Jamaica and Cozumel the second. Labadee was the only place I had not visited before and was pleasantly surprised. Our pre cruise stay was two nights in Miami’s Loews Beach hotel which was well worth the high nightly cost. The buffet breakfast at $41, and a $32 daily resort fee were a con though. Fully recovered from jet lag we got a mini bus to Ft Lauderdale to board the beast! I’ve seen the Oasis class ships from afar but up close it is just huge and unattractive, particularly after cruising on Celebrity’s Edge last December. Boarding was probably the fastest I’ve ever had, but once inside I was so underwhelmed. The décor just looked dated and the Royal Promenade brought back memories of why I didn’t particularly enjoy our IOTS cruise 10 years ago. As the cabins would not be ready until 2 pm we did a quick tour of the various venues before stopping for our first drink of many! We all had the Deluxe drinks package and we certainly had our money’s worth many times over. We all had cabins on deck 8 forward which turned out to be a brilliant location. No stairs or lifts required to get a drink or something to eat as Central Park was on the same level. The Café was our morning meeting point for breakfast and the Trellis Bar for a late afternoon drink or three before getting changed for the evening dinner. Kareme the Trellis bartender was an absolute star and really looked after us. He got to know our names and favourite drinks. He would even ensure there were some cold Peroni beers put by for me as not all the bars stocked them. We were on second sitting in the main dining room and ate there every night except when we went to Chops Grill and 150 Central Park. The food in the MDR was good and variety sufficient as the menu was repeated the second week. Our table waiters Riko and Iputu were a great pair. So much so we insisted they follow us to the new table we had the second week on the next floor up. Service in the MDR was pretty quick and once the wine waiter got the measure of us our wine glasses rarely fell empty before a refill appeared. What disappointed me though in the MDR was the lack of respect by fellow diners to attempt to adhere to the suggested dress code. Shorts were seen all too often particularly on formal nights and on one casual night I saw a guy in shorts, vest and baseball cap! We always dressed formally and I don’t care much what others choose to wear but did question the Maitre’d why this guy was not politely asked to change or suggest the Windjammer. His reply was that Head Office said it was no longer something to be enforced! We ate at Chops Grill on our first week, but was hugely disappointed. At $60 per head I was expecting an upscale meal with service to match, similar to our speciality meals aboard Princess and Celebrity. The restaurant ambiance/décor was nothing special and whilst my beef steak was very good the menu choices were poor. The desserts were just a repeat of those offered in the MDR. Service was particular poor as the waiter failed to provide enough fries for the eleven of us. When he eventually did, I had completely finished my meal and a pathetic apology was not well received. Our visit to 150 Central Park the second week was considerably better in all respects and more on the level I was used to on previous cruises. Generally, the food on Allure in all restaurants etc was good and mostly hot, but the variety was somewhat limited compared with Princess and Celebrity. I probably ate more burgers and pizza on this cruise than any other. I missed particularly the freshly cooked pasta choices offered by Celebrity in their Ocean View café. Desserts were also a major disappointment. No imaginative grand cakes to cut into. Just slices of coloured cake, potted creamy desserts and boring cheesecakes. Perhaps where Royal Caribbean scores better is with the onboard entertainment. The Cruise Director and his activities team really try their best and I can understand why RC is ideal for families. After a 10 year absence I managed to master standing up on a flow rider board for more than a second before being wiped out. Not wishing to be out done, the other guys swore they would have a go in the second week but strangely there never seemed to be the right time for them to try! We saw three shows in the Amber theatre but the stand out one was Mamma Mia. Never on a cruise ship before was a show so long that there was a 15 minute break half way through. The whole performance was excellent and had most people dancing on their feet at the end. Sadly, that was the only dancing we did on this cruise. We enjoy Ballroom/Latin dancing so Bolero’s was our “go to” venue. The music however just didn’t suit our dancing style so we watched mostly instead. There’s a dance floor in Dazzles too but it just wasn’t big enough once a few people got on it. There was some dancing on the Royal Promenade but it wasn’t for us with people walking back and forth. The night club was always lively with a nice vibe and was fine for bopping about but nothing else. Having been to all the ports before except Labadee we opted out of the excursions others in our group went on. We did however all go to Maho beach on St Maarten to see the aircraft land and take off. The beach itself was really good and the bar on the left hand side provided great service and food. A note to the wise. The toilet was free here but on the other side where there are many bars you had to pay to use the restrooms. Watching an Air France A340 land over us was quite spectacular and the jet blast from a Boeing 737 taking off was pretty intense with many people running back into the sea to get away from it. We went to Labadee twice. The first week most of us guys did the zip line ride laying flat out (Dragon’s fire I think it was called as opposed to Dragon’s breath where 4 go down at once in the seated position). Then we all went on the jet skis. The safety briefing went on for ever so I thought the ride would be tame. When asked who wanted to go fast I was first up and therefore became the leader’s first follower. I went flat out following him but could not get above 39 mph. Every time I got close he would pull away so I asked if he had more power than me. He gave a knowing smile! Those slower were not left behind as there was a follower ensuring no one got lost or disorientated out at sea. We all had a brilliant time and even got some air time when we hit the rolling sea swells. The second week were all booked to go on the Amega Island escape excursion but it was cancelled due to excessive sea swells. There were no jet ski rides either so we were all really pleased we had done them the week before. Instead we just laid out in one of the beach coves which was OK but not what we had planned. Snorkelling in the cove was disappointing too. I saw just two fish in a half hour swim as the visibility was so poor. Cozumel however was amazing for snorkelling. The crystal clear sea meant you could see underwater the furthest I can ever remember. The variety of fish was amazing too. At one point I felt like I was in a fish tank when I became surrounded as people at a nearby restaurant threw food in for the fish. Our last sea day was much like the other five. Empty sunbeds were easy to find on the upper sun deck 16 for all eleven of us together. The pool deck below however was very crowded and the three main pools packed out. Not a pleasant sight and therefore uninviting. Late lunches in either the Windjammer or Central Park meant we could easily find a table without too much searching. Free seats were harder to find however at night in the Champagne and Schooner bars for pre dinner drinks. The Royal Promenade at night may be buzzing and particularly lively when the CD and his activities team are working the crowd but it was all lost on me. I much prefer ships with an atrium at their heart, not a shopping mall walk way. Nothing about this ship would allure me away from Celebrity or Princess. First time cruisers like the four in our party loved it and can understand certain attractions but the little luxuries found on the premium cruise lines were missing for me. It was a relatively inexpensive cruise and therefore good value for what we paid. I will however be happy to pay much more for higher standards and an overall greater onboard experience. I certainly won’t miss or forget the last night in the MDR with the waiters dancing and passengers waving their smartphones with torches on to the song “Leaving on a jet plane”! Read Less
Sail Date October 2019
While there were great things about this cruise, overall I was somewhat glad for it to be over by the end. This was my first cruise and the experience was generally disappointing, with some good parts. Embarkation was awful. Complete ... Read More
While there were great things about this cruise, overall I was somewhat glad for it to be over by the end. This was my first cruise and the experience was generally disappointing, with some good parts. Embarkation was awful. Complete chaos and the staff along the way were very Curt and seemed irritated with us at times. By the time we were actually on board, we felt like we just wanted to go home. I will say debarking was MUCH better and went fairly smoothly. The service from Royal Caribbean was generally awful anytime I had to bring an issue up, and if I cruise again I will be trying a different line. They came off as penny-pinching and unyielding, hiding behind "policy" to avoid compensating us for any problems even when the fault was with them. I did not escalate things much, as I'm really not the "let me speak to the manager" type, but frankly you shouldn't have to act like that to get issues resolved. They cancelled a shore excursion and provided no compensation because it was "complimentary" through my booking - regardless, THEY cancelled it and THEY should provide some compensation for the lost experience. They would not even replace our soda cups when both started leaking halfway through the cruise - they wanted to charge $10.95 apiece. Unwilling to replace a cheap piece of plastic that probably costs them less than $1 to make, and meanwhile there is CONSTANT and obnoxious upselling happening the entire week. RC demonstrated to me quite clearly that they only care about their bottom line. Even when I went to get a massage, they make you fill out a form about all the things "wrong" with you so the spa can try to play on your insecurities and get you to purchase more services. They must have asked me 5+ times if I wanted any other service. I am also fairly certain I got food poisoning at the Izumi hibachi restaurant. I will never be able to prove this 100%, but became suddenly very ill about 5 hours after eating there and it resolved in around 12 hours. The symptoms were most consistent with staph bacteria poisoning, based on my research. I acknowledge the possibility that I caught a virus or something instead, but my boyfriend did not get sick and the symptoms were less indicative of that. This completely ruined the first port, Labadee, where many of the perks in our booking would have been. I did not even get off the ship there - again, I believe because I was poisoned. There were positives too, of course. Our stateroom was great overall, our stateroom attendant as well. A lot of the food was great, especially the MDR. We spent a lot of time in the large jacuzzis that hang over the side of the ship and it was very relaxing (but I WISH they wouldn't close most of them at night, leaving just one crowded one left...). Bar service was great. Generally most areas of the ship weren't too crowded for how many people were on board. I can't speak to the entertainment at all, as we didn't attend any shows... Not really our thing. As far as ports: Falmouth was not a very good stop for us, it was very hot that day, and the port area is essentially just lots of people trying to sell you things plus some food options. A guy in the port actually asked us if we wanted to buy ecstasy, which I thought only happened outside the port. We did not book any excursions there as the ones that seemed worth doing required an hour or more drive. Cozumel, however, was good overall. We booked Nacho Cocom well in advance. This was a much quieter and more relaxing beach, not crowded at all. The drinks were good (and included in booking), the lunch was decent. We went snorkeling as well and that was great - our initial spot wasn't the best so they actually took us to a second one that was much better. Small group in a small boat, I think it was 6 people total. I forgot to bring a hair tie and they actually had a couple on the boat, which was a lifesaver for keeping my hair out of the way in the water. Overall...there were some good experiences, but I will NOT be cruising with RC again based on my impression of them from this cruise. Read Less
Sail Date October 2019
We paid for a 7 night cruise on the Allure and due to hurricane Dorian the cruise was shortened to a 4 day cruise. This would not have been an issue if we had been properly compensated for the shortened cruise. Unfortunately not only did ... Read More
We paid for a 7 night cruise on the Allure and due to hurricane Dorian the cruise was shortened to a 4 day cruise. This would not have been an issue if we had been properly compensated for the shortened cruise. Unfortunately not only did Royal Caribbean shorten the cruise but they cheated us by offering on-board credits that did not equal the loss in travel time or loss in ports. Originally the cruise was supposed to include three ports and we paid the port fees and taxes for the 3 ports but because the cruise was shortened we only went to 1 port and we missed out on Jamaica and Haiti. Royal Caribbean credited us only $27 in port fees for the 2 lost ports which was not what we paid. Now I do not understand how they do math but if you divide the expense of the cruise by the length and then subtract out the missing days we should have received a credit for $175 a day times 3 days the cruise was shortened. This was not the case and we were only given a total credit including port fees of $202. We were also told we would receive the unused portion of the on-board credit back as a refund which we are still waiting for and have called their customer service countless times only to be told that it is coming soon. Now with all that out of the way lets review the ship. Due to the shortened cruise the overall experience felt very much like no one cared and every thing was done with minimal effort. I understand the ship was not at full capacity and the crew may have been bored but they definitely showed they had little to no interest in making the cruise enjoyable. Everything on the cruise closed early and no matter what time of day it was we were hard pressed to find something to do. Everything seemed to have an extra cost associated with it and anything that was supposed to be free or unlimited closed before you could enjoy it. The unlimited ice cream closed at 6pm and only the paid ice cream shops were open. The hot dog shop was always closed and after 3 days of attempting to get a hot dog I finally did get one on the last day but i had to do it right before going to dinner. The unlimited pizza was terrible and on more than one occasion they were closed. The shows were always at inconvenient times and we missed several of them due to dinner times or conflicting times with other shows and everything on the entire ship seemed to close by 10pm which left us playing cards most nights just for something to do. This was by far the worst experience I have ever had and I will never sail with Royal Caribbean again. If you want to enjoy your cruise go with Carnival. Read Less
Sail Date September 2019
Well due to the hurricane it was shortened to 4 nights,this was our second time on the ship and the first night I treated myself to the fire and ice pedicure which I never use spas on board due to the price but this time I did and wont ... Read More
Well due to the hurricane it was shortened to 4 nights,this was our second time on the ship and the first night I treated myself to the fire and ice pedicure which I never use spas on board due to the price but this time I did and wont again,its expensive and the atmosphere wasnt anything different then a plaza nail salon but no magazines to read,the tech was very nice but it's a sales pitch,they are constantly trying to sell their products,they give you small amounts ts to try and then tell you its 55.00 and 25.00 for gel polish if added.now the room,this was the first time we upgraded to a suite since the ship was empty we got the junior suite well after 3 hours back and forth with customer service and after 12am we actually got the room.It was on 7642 and the hallway smelled like mildew and unfortunately the room did to,now it's a much bigger room and a full size tub,big balcony and a curtain t separate the bed from the couch.the furniture definitely is worn out and we never got to experience the costal dinning because they never answered and we were told it's just dinner,the last night we were told they have a 830 opening,but we had reservations somewhere else,now theres no special anything with the suit which I was disappointed with.This cruise because of the mess from the hurricane I felt like everything was just rushed and wasnt ready for our cruise.The food for vegetarian options wasnt alot this time around,the first day I went to 3 places before I could eat something decent.The only best thing about this 4 night cruise was Giovanni's! This place is amazing and a perfect 10.the only meal that I left so happy afterwards..also a small but annoying thing was I went to the spa and had asked for a small sample of bubble bath for my daughter since we had a tub and wanted to make it nice for her well they said no but I can buy it lol..come on spa stop pushing that experience stuff on people.the family festival was lame and they were doing work on the boardwalk during it..last year we loved our 7 night cruise on allure unfortunately this one was not our favorite and being 4 nights from 7 with one stop wasn't what we hope for but it was nice having a empty ship.now also side note the pineapple was white and hard and yet they kept serving it and even in room service and for 8.00 a fee I'd expect better quality Read Less
Sail Date September 2019
This was one of the sails that was shorten due to hurricane Dorian. We were bummed but we completely understood it had to be done for everyone's safety. After much discussion my husband and I decided not to cancel our trip and let me ... Read More
This was one of the sails that was shorten due to hurricane Dorian. We were bummed but we completely understood it had to be done for everyone's safety. After much discussion my husband and I decided not to cancel our trip and let me tell you, I am very glad we saw it through. Though we couldn’t go to Haiti or Jamaica, Cozumel, Mexico was still an outstanding experience! We did two excursions: one was a semi-sub where we saw various fish including barracudas and rays and the another was the Jose’ Cuervo Experience where we learned proper tequila tasting techniques and how to make margaritas. We probably spent way too much money there but it was fun and worth it. As far as the ship, there was plenty to do and places to go, like the pools, hot tubs, indoor park, casino, etc. There were also amazing shows like Ocean Aria and Blue Planet! I loved eating at the Windjammer and we even took our food up to our ocean-view balcony one morning. The main dining places were great too with an array of choices and unlimited supply. The waiting staff couldn’t have been better. They all were so personable and remembered our names after only one day. We requested the same seating area the rest of the nights because of it. Same with room cleaning and the bartenders. Outstanding service! This brings me to my one complaint. During dinner for the first three nights they had taken several photos of me and my husband. The photographers worked very quickly so every time we had tried to ask how to get our photos they were already at another table. “Oh well,” we thought. Maybe some photo previews or at least a flyer on how to purchase them will be sent to our room, we had reasoned. On our last night we had planned to ask before they took our photos again, only there were no photographers there that time. Hindsight, we should have gone to guest services but foolishly we assumed at that point that we would get an email about the photos. We’ve now come to find out that there is no way to purchase photos post cruise which is extremely disappointing considering we were celebrating five years married. We accept some fault but it would have been nice and less confusing to have been notified how to purchase our photos by one of the photographers. This is only our second cruise and our first was with Carnival. We didn’t like Carnival nearly as much as RC but at least they had no problem informing us during dinner how to purchase our photos. Overall, this was a great cruise and due to the graciousness of the company, we now have extra money saved from our remaining three days that were canceled as well as some credit towards a future cruise. Allure of the Seas is definitely a ship I would consider again. Read Less
Sail Date September 2019
Went for our 1st anniversary. Grouchy workers, we got yelled and snapped at us several times. The specialty restraunts just ignored us and wouldn't open the door. The specialty restraunts are very rude and treated us like we were too ... Read More
Went for our 1st anniversary. Grouchy workers, we got yelled and snapped at us several times. The specialty restraunts just ignored us and wouldn't open the door. The specialty restraunts are very rude and treated us like we were too poor to be worth their time. We felt discriminated against. We had chunks of old food on our plates and silverware 3 times. I got food poisoning. They tried to scam us out of our non refundable excursion. They said we were an hour late when we had walked straight from our room with the clock we are supposed to go off of and confirmed the time. They tried to do rhe same thing to my brother on another cruise. The customer service was so bad I was in tears. I dont know what happened. I went with royal before and it was ok. We will never go on a royal Caribbean again. Read Less
Sail Date September 2019
We'd been on a Royal Caribbean cruise before and had a great time, but this trip we walked away with a few disappointments. If you want to lounge in the pool on sea days, then maybe the Allure isn't for you. Because of the open ... Read More
We'd been on a Royal Caribbean cruise before and had a great time, but this trip we walked away with a few disappointments. If you want to lounge in the pool on sea days, then maybe the Allure isn't for you. Because of the open Central Park in the center of the ship, all the pools on board are quite small. During sea days when everyone is on board, the pools feel more like sardine cans with everyone crammed in and they were not at all enticing. We are foodies, so we were excited about all the dining opportunities on the Allure. But my husband needs to eat gluten free, and that ended up being a pretty big problem. We filled out the special needs form ahead of our trip, and we were advised that we could just inform our servers and we'd be fine. However, we walked away with the impression that most of the staff on the ship had no clue what was and wasn't gluten free. There were a few meals my husband ate that should've been gluten free, and his body told him they were not. There was even an instance at Coastal Kitchen where an appetizer was marked gluten free on the menu, and our server came back to use and said the chef told her that item was not gluten free. It's marked as such on THEIR MENU! Those issues aside, if you have any sort of dietary restriction, I'd think twice about this ship. Even though there are multiple restaurants on board, the gluten free offerings were suspiciously the same for the most part (aka, shrimp cocktail as an appetizer and chicken with a thyme sauce for an entree). That brings me to the beverages. If you order the same drink from three different bartenders, you'll walk away with three different beverages. The drink-making quality was very hit and miss. There were even times when I ordered a basic drink (ex, a mojito) and I couldn't even drink it it was so bad. Had I not had the all-inclusive drink package, I would've been upset and demanded they make me another one. My best advice — find a bartender you like early in the week and make him or her your bud. Our best bud was Charlie in the Schooner Bar. That bar had a wide variety of liquor and mixer options, plus bitters and other traditional bar ingredients. My husband works in the restaurant industry, so we know how to make good, classic drinks. With Charlie, we were able to explain what we wanted, and would make it exactly that way. One thing the Royal staff has going for them is their customer service. Across the board, everyone on the ship was friendly and courteous. The ship is also very clean and has a lot to explore. Our 12-year-old had a great time with all the teen activities and enjoyed being able to run around the ship with her new friends. The one caveat I'll give to other parents is make sure your children understand what's included on the ship and what costs money. For example, our daughter went to the arcade one evening with friends and racked up a $50 arcade bill by swiping her SeaPass. She knew she was spending some money, but as a kid she didn't exactly keep track of how much. Royal Caribbean has an app that's very helpful to keep track of your spending on board. It also allows you to message with other guests *without* having to pay for VOOM (their on-board internet). One note for parents with their app, children 12 years old and younger are *not* allowed to use the messaging portion of their app. Our daughter could see the events schedule and add things to the calendar, but she couldn't use the messaging feature. I understand the security concerns Royal has with young kids being able to chat anyone on board. But I feel like they should adjust their app permissions to allow kids under 12 to at least message with the other people in their stateroom. I ended up signing into my account on our daughter's phone so she could message us while on board (since my husband and I were together most of the time). One other piece of advice, be sure you *always* get a receipt. Whether it's an onboard charge, or when you check liquor purchases you make at port. One the last night, our liquor purchases were delivered to our room, but three bottles we purchase in Cozumel were missing. Luckily our stateroom attendant was right down the hall, so we flagged her and let her know. Within 30 min, she had found our bottles and had them in our room. The staff at the port had marked them with the wrong room number. Without our attendant, Lovelace, I'm not sure we would've have ever gotten those bottles! (and the staff at the port didn't give us a receipt for them when we checked back in to get on the ship... so we might have been S.O.L.) The onboard entertainment was pretty good. The Mama Mia cast was wonderful, and we even hung out with some of them a bit while they enjoyed some time off at one of the bars on the ship. However, I will say the ice skating show was the least exciting, and I love ice skating typically. We just felt the quality of the performance didn't match the other shows on the ship. And finally, we're not super experienced cruisers, so maybe this is typical for the industry — but I did feel like we were nickel-and-dimed on board. This is especially true for their private ports, like ours in Labadee, Haiti. Just about everything at the port costs money. An hour at their blow-up beach park? $20 each. One ride on the roller coaster? $27 each. But it also happened plenty of places on the ship. For example, they have a popcorn station on the deck with the two main theaters, but the small carton of popcorn costs $2.50. Seriously? After all the money everyone has paid to get on the ship, you can't include some simple popcorn in the cost?!? Come on, now. And as I mentioned earlier, people with kids who have their own SeaPass cards need to be sure their kids know what is and is not included! Read Less
Sail Date August 2019
Everything on this ship is over crowded. Lines and long waits for almost all the dining venues. Everywhere we went aboard this ship was crowded except for the Diamond Lounge. This was a Caribbean cruise and the design of the ship, open on ... Read More
Everything on this ship is over crowded. Lines and long waits for almost all the dining venues. Everywhere we went aboard this ship was crowded except for the Diamond Lounge. This was a Caribbean cruise and the design of the ship, open on the inside, means the ship was very warm throughout. We had our room thermostat turned all the way down and the room never really cooled off. Lots to do but again crowded. Reservations necessary for shows due to large numbers of cruisers. Service was again slow because of the numbers. The food aboard was average. We had a balcony cabin which was nice and our room steward was great. The embarkation and disembarkation processes did go fairly smooth given the crowds. Also Royal Caribbean has a nice app that you can use to track daily activities and make reservations for dining and shows. We’ve been on nearly 50 cruises and this cruise aboard the Allure was among the worst that we’ve ever experienced. Read Less
Sail Date July 2019
The Allure of the Seas provides a never-ending supply of things to do with the many entertainment venues, restaurants, and pools to occupy your time. The cabins are of excellent quality and are larger than one would expect. Entertainment ... Read More
The Allure of the Seas provides a never-ending supply of things to do with the many entertainment venues, restaurants, and pools to occupy your time. The cabins are of excellent quality and are larger than one would expect. Entertainment aboard the Allure is also worthy of a letter home. The main production of Mama Mia! is a true spectacle and is the best at sea! The staff onboard was incredibly friendly and helpful and left nearly nothing to complain about. Dining onboard is of the highest quality with the offerings of venues like the famous 150 Central Park, Chops Grille, Giovanni's Table, Sabor, and more. The Allure being one of the Oasis sisters is on the larger side for a cruise ship. However, a common misconception is that the ship is overcrowded. This is not in any way true. The Allure at no other time than embarkation can feel this way. The Allure truly is a ship for everyone and deserves to be renowned for being the best in the Royal Caribbean fleet! Read Less
Sail Date July 2019
We booked this ship because we loved her sister, the Oasis of the Seas. I was not very impressed with the activities onboard, I was very bored. The shows were amazing though. The dining was good. We ate in the American Icon most but we did ... Read More
We booked this ship because we loved her sister, the Oasis of the Seas. I was not very impressed with the activities onboard, I was very bored. The shows were amazing though. The dining was good. We ate in the American Icon most but we did eat in the other two. The food is the same in all three. I was not impressed with the service at Silk. It was slow and he was not friendly. We had an Ocean View that was actually a board walk view and the cabin was very good. The ports were awesome. I would not go on this ship again well maybe far in the future. I do reccomend sailing on Allure of the Seas. She is a beautiful ship. There is not a flaw about her. The only thing I would change is have more activities going on during the day. Every time we would go to an interesting event it would be so packed you could not even get anywhere, because there was nothing else to do. Read Less
Sail Date June 2019
We have taken our granddaughters on a cruise every summer for the past 10 years. This was our second time with them on the Allure and they loved every minute onboard! These large ships offer a lot of activities for teens ( they are 15 and ... Read More
We have taken our granddaughters on a cruise every summer for the past 10 years. This was our second time with them on the Allure and they loved every minute onboard! These large ships offer a lot of activities for teens ( they are 15 and 17) and as grandparents, we can keep busy doing our thing knowing they are having a wonderful time. We loved the RC app that allowed us to keep in touch, since we never purchase Wi-Fi on the ship. It's annoying to see so many people who "stay connected" on their phones all day instead of enjoying all the ship has to offer.The Allure is beautiful, just big enough without being overwhelming and the crew is exceptional. I needed medical attention for the first time ever in all my 50+ cruises. Nothing major, just a cut that needed a few stitches. I couldn't get over the facility--fully equiped and efficient. We had a balcony overlooking the Boardwalk. Fun watching the Aqua Show from our room. The food in Americon was perfectly fine. We have a vegetarian granddaughter who is fussy and she ate every V meal offered on the nightly menu and loved them. Even though we have seen all the shows (this was our 3rd Allure sailing), we love Mama Mia, Blue Planet and the Ice Show. They never disappoint! We are Casino Royal Prime, so drinks are free. We are a little disappointed that Video Poker machines in a bank to the left of the bar have been replaced by slot machines (that were always empty) since that's our game of choice but we managed to win and lose and have fun, just the same! Read Less
Sail Date June 2019
This was my first time in a big ship, I wanted to see how do big ships works. Okay, so the space in my cabin was kind of... small? but since I was alone it didn't bother me, it was enough, enough compartments, a medium-sized bathroom ... Read More
This was my first time in a big ship, I wanted to see how do big ships works. Okay, so the space in my cabin was kind of... small? but since I was alone it didn't bother me, it was enough, enough compartments, a medium-sized bathroom and a comfy bed. Enterntaiment was awesome, specially the play Mamma Mia and the Aqua Shows. Food was good, buffets had a grat variety of food and I LOVED the curry, also the breakfast from the WipeOut Cafe was amazing. The central park was really chill, pools (there are 4 pools) weren't crowded and the weather was perfect, everything was so relaxing and that's what I wanted, take a break from the busy, modern and boring world. Cocktails are good! If you are a diamond member I think you have free cocktails during "cocktail hours", haha. There was a show with commedians... so much fun tbh, I would love to be on board again. Check-in: easy; staff: helpful; activities: fun. It was, overall, an amazing experience... if anyone wants more info, just hmu! Hats off to Allure of the Seas,Captain Ron and its members. Read Less
Sail Date May 2019
I choose this cruise because it did sail to St. Thomas. Several days before boarding I found out that they would not sail to St. Thomas as planned. Royal would not allow any refunds or transfers to another ship. They did not even notify ... Read More
I choose this cruise because it did sail to St. Thomas. Several days before boarding I found out that they would not sail to St. Thomas as planned. Royal would not allow any refunds or transfers to another ship. They did not even notify us. We found out by trying to book a shore excursion. We called Royal. They would not allow any cancellations or re-book or transfer to another ship. We spoke to the cruise director and captain about this. They just said they were following orders. The strange part about this trip is that we sailed right past St. Thomas on our way to a half of day in San Juan. San Juan is very close to St. Thomas, where we were promised a full day. The rest of the cruise was average. Moma Mia was good. Chops was great. Mainly for 30-40's crowd. I went in mid may to avoid all of the kids. I was wrong. Many kids on board. Had to leave chops and other restaurants because of screaming kids. Asked for a quiet table and each time they sit screaming kids right next to us even after a table change twice. No one listens. Read Less
Sail Date May 2019
We cruised "The Allure" in 2012. So, I'm able to do some comparison. Getting off and on this massive ship was a breeze. We did all the online documentation so, we were able to bypass all the lines. We walked off with our ... Read More
We cruised "The Allure" in 2012. So, I'm able to do some comparison. Getting off and on this massive ship was a breeze. We did all the online documentation so, we were able to bypass all the lines. We walked off with our luggage at 630am. We have always done My Time Dining with no issues. This time was another story. MTD is a broken system on Allure that needs a lot of attention. We were on Radiance Alaska cruise in August. MTD we only had to wait up to 5 minutes. We always had to wait in a long line then wait longer in the lobby area. When the line extended into the elevator areas we choose to get pizza at sorrentos(which is good) and another night at windjammer which was equally crowded. Windjammer is a fast past buffet area so, be ready to keep the flow moving. If your the one to looking at the food your also the one disrupting movement. Lounging at the pool areas was stress free. Don't bother saving lounge chairs. There's plenty of them. When one area got to hot for us we had no problem finding multiple chairs in another area. Solarium gets hot. There's a 2nd floor area that gets a nice breeze. If your looking for a nice relaxing spa area your not going to find it on Allure. There is no public saunas here. We paid the extra $200 for the Thermal Spa. Small spa area consisted of 4-heated chairs to lay on, 3 different sauna rooms and 2 rain showers. Got busy and loud in there at times. Disappointing for such a massive size ship. Port: Naussa- Walked to John Watlings Distillery. 30 min walk from port. Has some uphill walking. Free simple tour. 4 samples of rum $14. Cozumel: Paradise Beach. Clean Private beach. Nice big pool. Taxi ride $16 each way. $3 per chair. They ask that you spend $10. There's a taco food truck. Tacos were $3. Large drinks were $14. Water sports are additional. Good for families, couples, groups. Roatan: We have never been to this port. We did a zipline and beach tour. So glad we did as there's no where to explore outside of the port. Costa Maya: We had planned on grabbing a cab to Mahahual Beach. But, due to our late start ended up staying in the port shopping area. There's a pool area to rent chairs. We got massages. Was $85 for couples massage. 45-min. Well worth it. Ships Condition we all agreed is in excellent shape. Was very clean and well maintained. Our room looked brand new to us. On second day we had a brand new couch put in. I did see a couple areas where there was stains on public areas carpet. But, to be expected. There just never seemed to be enough areas to eat comfortable at. We could not understand why windjammer closes at 3:30 on port days. Everyone is getting back on ship hungry. Going to Park Cafe and Sorrentos is a madhouse at this time. Again long lines. And forget it if you want a soda in Park Cafe. They also make Seattles coffee there. Takes forever to make a coffee. TIP: There's a bar outside Park Cafe. Get your soda there. Aqua and Ice Skating shows were amazing. Watching a movie in the Aqua Theatre is very cool. Zip lining and Rocking Climbing were Alluring. Lol. We were in general disappointed this time on Allure. She's not as well oiled as she was 6 yrs ago. She's a beautiful ship but obviously understaffed and needs to offer more eating areas for the masses. Not more specialty restaurants you pay an additional $25-$35 for. Read Less
Sail Date October 2018
We have sailed numerous times on Royal and this was out third on Allure of the Seas and we are booked again in April. What keeps us coming back? We absolutely love Central Park, it is beautiful in the morning and the evening. We love the ... Read More
We have sailed numerous times on Royal and this was out third on Allure of the Seas and we are booked again in April. What keeps us coming back? We absolutely love Central Park, it is beautiful in the morning and the evening. We love the freshly repaired salads and sandwiches at the Park Cafe. The diving show Oceanaria in the Aqua theater never ceases to be amazing! We read all the negative reviews about the crowds at the Windjammer but we have never waited more than a few minutes to get in and usually are able to walk right in and find a table. People complain about lack of variety from day to day but there is so many choices, you certainly could choose something different every day. My only complaint is the coffee is not great there and way too strong. Breakfast is great at the other free options... Johnny Rockets, Solarium Cafe, Park Cafe and Wipeout Grill. Chops Steak House is nice but not as nice as one on Oasis of the Seas. We had drink package which includes Evian water but many bars said they did not have any, they did if they looked in the cooler on the swim deck but some were not interested in looking. The hot dog stand is pretty plain unless you want a sausage other than a regular beef, hotdog (which you can find up in the Wipe Out Grill) They should offer some chili, onions cheese. I personally eat my hotdog plain but most do not. This was out 17 th Cruise, 10th on Royal but we are going to focus more on Celebrity because I am sick of the nickel and dining on Royal. Charging for the popcorn at the shows seems silly. Read Less
Sail Date October 2018
I loved this ship two years ago two celebrate my wedding anniversary. We wanted to return with friends. Tut he ship is a beautiful ship, very expensive and they have not taken care of it. The rugs are dirty and spots in front of the stairs ... Read More
I loved this ship two years ago two celebrate my wedding anniversary. We wanted to return with friends. Tut he ship is a beautiful ship, very expensive and they have not taken care of it. The rugs are dirty and spots in front of the stairs case and in the rooms they do not put water or soda to purchase or an ice bucket to have ice. They do have a small refrigerator, that is empty. The drinks are very expensive and not enough alcohol, some are watery. The service is very good in the cabin and dining room. The same food every day in the dining room and buffet. The buffet you needed to arrive very early to find a table, there is no help from the servers to get a table. The buffet food is always the same, also the dining room food always the same soup, appetizers and dessert. The ship has not been maintain, it is a shame such a beautiful ship. They only offer water or lemonade one time when returning from the islands. Some of the ships have a tent when you are arriving from the islands with cold water, lemonade, tea and a hot towel to clean your hands. It is a shame that I was so disappointed with my cruise this year. Too many wheel chairs every where taking room in the halls and elevators. The Allure needs to go to dry land and have a major renovation, especially the rugs and furniture. Also, new shows and more activities. I also think it is a great idea to have a section for adults only and family and children in another section just like the wheel chairs. Very disappointed!!! Read Less
Sail Date October 2018
I could not be more upset about our experience on this ship. Starting with the staff: Other than the gentleman that kept up our room and our main dining wait staff everyone was rude, and underwhelming. No one seemed to know where ... Read More
I could not be more upset about our experience on this ship. Starting with the staff: Other than the gentleman that kept up our room and our main dining wait staff everyone was rude, and underwhelming. No one seemed to know where anything was on the ship and acted inconvenienced but our fairly simple requests or questions. I was referred to kiosks several times to try and figure it out myself. As for the amenities on the ship, the pools were drained and repainted for almost 2 whole days half way through the trip, they were jackhammering and repairing the floor in the promenade at close to 9am another day. Everything offered seemed to be at an additional cost and the few things that were actually included were cheaply done and minimal. Our bed in our balcony stateroom consisted of two poorly kept pieces of foam folded in half to form the grand canyon on top of a sad excuse for a mattress. The best part was the interior balcony we had was over the boardwalk which seemed to have a lot of activity until close to midnight and made it nearly impossible to sleep. Between Aqua Shows and dance lessons the activities were almost endless. We couldn’t enjoy almost any of them because every time we tried to reserve a show or participate, it was at max capacity. The food was repetitive and sad to say the least. Don’t let me forget how I was conned into buying a $250 drink package because my boyfriend wanted to add on the alcohol drink package to his seapass. Seriously? If you’re going to take advantage of people like that you could at least have the pop machine in more than a couple places completely away from where our stateroom was. I’d truly be curious to know whether I was able to drink my monies worth. Scratch that, I’m sure I did being that no drink seemed to cost less than $10. But I guess you can do that when we’re at your mercy. We were able to do some of the excursions affordably by getting them on the ports. Same ones listed on RCCL but for close to half the price. I felt taken advantage of and that someone had their hand in my pocket the entire time. Sad when you spend a couple THOUSAND dollars between us. Oh and somehow our onboard credit promised at booking was no longer there once we were on the ship, interesting? I could go on but I feel that this should get the point across. I am beyond disappointed and will consider princess or another cruise line for our trip in the spring. Read Less
Sail Date October 2018
Allure of the Seas Review Western Caribbean 10/07/18-10/14/18 Suite 11330 Who: Me, my husband and our 10 year old son This was our first Royal Caribbean cruise, though we’ve been on 3 Disney cruises, a Carnival cruise and ... Read More
Allure of the Seas Review Western Caribbean 10/07/18-10/14/18 Suite 11330 Who: Me, my husband and our 10 year old son This was our first Royal Caribbean cruise, though we’ve been on 3 Disney cruises, a Carnival cruise and a Princess cruise. Originally we had booked a balcony room for $4,300 including free gratuities (for first two guests) and $300 onboard credit. About 6 weeks before the cruise we got a call offering the aqua-theater suite for a flat $900 more so we jumped on that. Suite 11330, which was amazing by the way. I spent so much time on the balcony watching the ocean. Our first cruise was an inside stateroom, then upgraded to balconies, then mini suites, and now that we’ve experienced a suite it’d be hard to downgrade from that! While it’s impossible to have a bad cruise, I will say that this was our least favorite ship. Food: Pretty good, I especially loved Park Cafe, Boardwalk Dog and Costal Kitchen. Not the best cruise food (that actually goes to Carnival and Disney!) but it was pretty good. You’ll never go hungry on a cruise, that’s for sure. The windjammer is the worst cruise buffet! The set up was horrible and seating impossible to find. They usually only had one side open. It was completely chaotic. We only tried it a few times and then gave up on it. Never had that issue with any other cruise buffet, site they get crowded but not like windjammer! It really is designed poorly with different stations and no rhyme or reason to the flow. People just pushing through each other trying to get what they want. Then heaven forbid you need ketchup or mustard cause that area is right by some stations which are always backed up so you have to fight through people there to get what you need. It’s just very poorly designed. Activities: There’s definitely a lot to do, unfortunately the hours for rock climbing and the flow rider were so incredibly limited, even some of the posted times they’d close down even thought the weather was fine. It was frustrating, boasting all these activities yet making them almost impossible to do by only offering extremely limited hours which meant huge long lines and waits each time they actually did open. Kids club: Major letdown! The only kids club our son hasn’t just loved (surprisingly his favorite so far has been on our Princess cruise, not the Disney ones!) This one he went to once and didn’t want to go back. Ever other cruise the counselors were amazing, this one was just a dud all around. Which made for no kid free time for us. The kids club area for each age group is TINY! It was off season when we went and not a lot of kids on board yet the tiny rooms were stuffed full of kids. I can’t imagine during summer vacation when there’s tons more kids on board. A ship that size could really have done more with the kids area! It was smaller than the kids area on the small tiny Carnival ship we went on (sorry can’t remember the name of that ship right now as it was 8 years ago). It was one of Carnivals smaller ones, yet the kids club was much larger than the one on Allure. Plus, this was the only cruise where there’s no way of contacting parents when kids want picked up. Every other one they’d call when the kids wanted to leave, on Allure they told us that there’s no way of doing that and that they don’t provide the cruise phones for communication with parents that every other line has. Total letdown!! Suite Lounge: Very nice! Water is hard to come by on the ship so that was a nice place to go to refill and hang out. Lots of drink options and snacks after 4:30. If we ever go on another RC cruise it will definitely be suite level for the lounge, priority boarding and free internet. Entertainment: Another let down. Every other cruise had tons of activities going on at any given time, this one there was literally nothing to do a majority of the time. We spent a lot of the time just hanging in the suite lounge. My husband was really disappointed in the lack of night life compared to other cruises. This part didn’t bother me so much as I’m more the relax and watch the ocean type, but the lack of entertainment really disappointed him. He loves live music and said that was limited on Allure as well compared to other shops. Boarding: We were one of the first ones onboard which was nice as we had flight issues (bad weather caused a flight delay to Chicago so we missed our flight to Ft. Lauderdale and ended up getting rerouted to Newark where we had to wait overnight for a morning flight. We always fly in a day ahead and planned on getting to Florida the night before but we ended up landing around 9:30 am and headed straight to the port. It was a long night so early boarding to get on and relax a bit was awesome. Ship size and layout: It is a really big ship. Which has its good points and bad. It’s gorgeous! Especially Central Park. But it’s big! I’ve found that I prefer a smaller ship. The Disney Fantasy is about perfect both size wise and layout. The Allure needs front, aft and mid elevators. There’s really not enough elevators for the amount of people. Once again, and issue we’ve never had on any other cruise yet this one was a 3-10 min wait each time you needed to use an elevator whereas other cruise lines we just walked right on. It takes a lot more to get around which isn’t so bad while we’re young and healthy, but I can’t imagine getting around a ship like that with health issues. It’d be a complete challenge. So while the size can be a good thing, it can also be overwhelming. Service: Outstanding! Every crew member we came in contact with was friendly and helpful. Probably the best crew I’ve come in contact with on any cruise ship. Excursions: We did the Underground Mayan River Cenote which was amazing! We had the best tour guide ever, Ruben. Our son absolutely loved the excursion! We also did the glass bottom boat tour to see mesoamerican barrier reef. That was pretty amazing to see as well! Summary: Don’t get me wrong, we had a wonderful cruise. We are not negative people who looks for reasons to complain. We roll with the punches and still enjoyed ourselves. But this is a review so it’s only fair to write our truthful opinion. It would take a LOT for me to not enjoy a vacation, so the negatives didn’t ruin our trip or anything. It’s just that I’d likely not sail Royal Caribbean again unless there was a killer deal. Nothing against RCL, just that our experiences on Carnival, Disney and Princess were far superior so we’d sail them again before RCL (unless there’s a really good deal, in which cause we’d gladly sail again and give it a second chance). I wouldn’t go out my way for RCL though. Our next cruise is a Baltic cruise on NCL in June 2020. I would have searched RCL for Baltic cruises, but didn’t have to as I found us a really good deal on one from NCL in a spa mini-suite. Long point is, I wouldn’t completely rule out RCL but it’d be the last option I’d look at in the future. Read Less
Sail Date October 2018
I wanted to try the big ship, and it is really big, although being this big brings less focus. There is a list of things to do every day but most of it is self led or not of interest to me. We had a balcony room with ocean view, on deck ... Read More
I wanted to try the big ship, and it is really big, although being this big brings less focus. There is a list of things to do every day but most of it is self led or not of interest to me. We had a balcony room with ocean view, on deck 12. The room was adequate, and had enough room for a couch. I have been on 17 cruises and my first cruise was on the enchantment of the seas, a much smaller ship but I did like it very much, I went on the enchantment twice. I have cruised on Princess, Carnival, Holland, Celebrity, and Royal Caribbean. I found the ship to be very big, but it only had two elevator areas, the other ships I have been on were smaller but seemed to have 3 elevator areas. Less elevators leads to more walking, and more waiting, remember it is a really big ship. It seems that they decided to forgo elevators to build a park in the center of the ship called Central Park. There were some really good shows, I saw Mama Mia, went to the Ice show, and the High diving. Would have liked to see more comedy or magic shows. the comedy was in a tiny room most nights. The food on Royal Caribbean is good but not always great, our Waiters, Leonardo and Ajay, were excellent, and we enjoyed our dinners, did not see any reason to pay for specialty dining, when we were already getting 4 star meals. I could have been home eating hamburger helper. The buffet was just okay, sadly they did not make you omelets for breakfast, and they did not cook fresh hamburgers for lunch. I have seen all the ports before, so we mostly just wandered around. We did the under water sub in Cozumel, it went down 100 feet and we saw coral, fish, and a sunken ship. It was worth it. Embarkation and disembarkation were excellent on this ship hard to believe that with over 5000 people, it was the best I have had. The casino was good size and seemed to be very active. I can't say that I would want to go on this ship or another like it any time soon. I think I like the smaller ships that make things a little more organised for a smaller crowd. It is worth mentioning that the TV situation was terrible with very few channels, and the main movies of the week were documentaries, doesn't that sound fun. Read Less
Sail Date September 2018
The Allure of the Seas is a massive ship that feels much smaller than it is. Embarking in Fort Lauderdale we drove from Orlando and had an easy time of it, luggage drop off was smooth, but getting into the parking lot was a bit ... Read More
The Allure of the Seas is a massive ship that feels much smaller than it is. Embarking in Fort Lauderdale we drove from Orlando and had an easy time of it, luggage drop off was smooth, but getting into the parking lot was a bit difficult. The signs are small and the taxis were blocking much of the way. Getting aboard itself was easy with Royal Caribbean's expedited arrival system. A host with an iPad scanned the Set Sail Pass on our phones and sent us on our way through the security checkpoint, again a quick scan and a wave to the next point. From getting out of the car to boarding the Allure it was about ten minutes. Disembarkation was just as smooth, we carried our own bags and got in line half an hour before the published disembarkation time of 6:30 a.m. We were in our car by 7 a.m. and on our way home. The Allure was clean and in good repair, crew members were always tidying up and asking if we needed anything. Due to the size of the Allure you never feel like you're on a ship with 5,400 other passengers. Even on sea days there was plenty of loungers available around the pool and in the Solarium. Mama Mia was delightful and had the song stuck in our heads all week. Oceanaria was delayed multiple times because of weather, but the dives and acrobatics were incredible and enjoyable. Sailing in September meant that there were few families with young kids, it was mostly 20-40 something DINKS and empty-nesters. The bars were often busy and it felt like everybody but us had drink packages, but a small cash tip to the bartenders at the beginning of the cruise ensured prompt (and heavy) service. The food in the main dining room was very good, the Windjammer was good for lunch, but be sure to get there early before it sits, same with breakfast. If you have a food allergy the main dining room will give you the best assistance, the head waiter will bring the next day's menu and place your order so it is prepared at an allergen free station. Windjammer and the Solarium Buffet require a chef/cook to come out and point out safe menu items and this process can take some time. 150 Central Park was delicious, and they were able to handle the allergy easily since everything is made to order. The gym is large and even at the busiest of times there were cardio and weight machines available. The track on the Oasis class ships is the best at sea, there are no deck chairs to get in the way and the length means even a 10K run isn't too repetitive. The ports of call for this sailing were Nassau, Cozumel, Roatan and Costa Maya. We didn't get off in Nassau or Cozumel, but booked third-party excursions in Roatan and Costa Maya. The Roatan cruise port is small and included a lot of vendors hawking their own tours; but once we were out of the port and with Roatan Ocean Adventures we had a nice trip across the island and snorkeling trip. Costa Maya's cruise port is a mini-resort on its own and probably the best I've seen; there is a free pool and water access inside of the port as well as a tequila tasting experience. We took a trip to the Chacchoben ruins with Native Choice tours, this required a brief walk outside of the port, but the area is largely undeveloped (but it's clear big plans are in place), so we didn't feel unsafe. The vendors were also not pushy and treated us well. Read Less
Sail Date September 2018
Cruised Sept 23-30 Chose this cruise because it was my first time on Allure and the dates really worked for my schedule. The service model on this ship is broken and they could really use a week off to retrain everyone (not going to ... Read More
Cruised Sept 23-30 Chose this cruise because it was my first time on Allure and the dates really worked for my schedule. The service model on this ship is broken and they could really use a week off to retrain everyone (not going to happen). I tried to write my experience in 3 categories. NEGATIVES 1. Upselling is out of control. Once you step foot on the ship you're being up-sold if you take a spa treatment, sit in the main dining room (while you're eating) or just going to get a drink. I understand being hustled in the various ports of calls because in most cases we are dealing with people who see us as well off compared to their circumstances, but the hustling aboard the ship to enrich an already wealthy corporation that I have already paid thousands to have a relaxing time, is offensive. 2. Took me a few days to realize that the bar folks did not need to present a white ticket for each drink and that this was a cheap ploy to get an "additional tip". This practice was pervasive. We had full drink packages and based on our sea pass cards the waiters knew that. Every drink includes a tip but the ticket has a space for "Additional Tip"????? I guess this is RCCL way of trying to make the tipping process transactional instead of tipping at the end of the cruise. I made a point of tipping at the end of the cruise the three people who did not present these tickets. 3. Some of the folks in the food and beverage service could really use some training on how to relate to guest and just good table manners. This was so pervasive I have to conclude that it is a lack of training issue POSITIVES 1. Pool life guards were very attentive and watchful during EVERY shift. This did not vary from person to person. It was consistent. 2. Room Steward was friendly and cleaned my room like magic. He cleaned twice per day without ever knocking on the door. It just happened. 3. Getting on and off the ship was relatively painless Read Less
Sail Date September 2018
OK so here we go...The ship is amazing. Its beautiful, its big, it is really nice. This was our 18th cruise so we pretty much knew what to expect. We sailed with OASIS of the Seas a few years back which Allure is identical. The ship is so ... Read More
OK so here we go...The ship is amazing. Its beautiful, its big, it is really nice. This was our 18th cruise so we pretty much knew what to expect. We sailed with OASIS of the Seas a few years back which Allure is identical. The ship is so big that you have to reserve your entertainment which is annoying but I get it. With 6000 people, you have to in order for everyone to see the show. The downside is all the shows all week are the same thing where as other ships offer different shows every single night. So my advice to you, first day (or if you can prior to the sail date) go ahead and reserve all the shows you want each night so you will be garanteed a spot. The one thing they do every night is karoke, but that gets old after awhile. We just went to that because there was nothing else to do. Our room was amazing. We had a handicap room which is huge and had an oversized balcony which looked over the boardwalk. Downside of the room is it was on the 14th floor which the first day muster drill was annoying cause you literally had to walk down 9 floors to get to 5 then you know going back up we had to talk back up 9 flights of stairs cause the elevators on the first day are INSANE!! So don't recommend the 14th floor. YOu need to be careful if you are in the boardwalk area, as one side they play basketball allday and table tennis on the other side which is where we are you have alot of people running so if you like your afternoon naps, you will hear constant noise. I can't even imagine what it was like on the basketball side. So when booking I would find you a room that only has actual rooms above you not where people can run, drag chairs, kitchen, etc. The other downside is the bed was HORRIBLE!! It was so hard. If you like hard beds then you will love it, but my back was messed up all cruise cause of it. I asked for a foam topper just hoping but they didn't have any. I guess you have to be in the suites in order to get a comfy bed. The food was really good most days. The dining room on certain nights didn't have alot to choose from. Lobster night the lobster was very dingy but tasted good and I just asked for another. :D So this is just a petpeeve. We sailed Norwegian in June and got spoiled with the drinks. You could just go up and order, didnt have to worry about your card, or those dang receipts. Royal makes you sign a receipt everytime. Just wasted paper. If you have the dink package then I don't think they should make you do that. All in all its a good cruise. we just didnt plan really good this time with excursions and such so we were pretty much on the boat the entire time except for Honduras which we love. Cozumel it rained so we didnt get off. Nassau weve been a thousand times so we didn't get off. Costa Maya had another ship there so we knew it would be insane so we stayed on and just used the pools on the boat. So anyway thats that. Hope it helps!! Read Less
Sail Date September 2018
Allure of the Seas Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 5.0 4.1
Entertainment 5.0 4.5
Public Rooms 5.0 4.5
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 3.9
Enrichment 4.0 4.0
Service 5.0 4.4
Value For Money 4.0 4.0
Rates 5.0 3.9

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