1. Home
  2. Cruise Lines
  3. Princess Cruises
  4. Emerald Princess Review
  5. Emerald Princess Cruise Reviews
Cruise Ratings
See Reviews For
Sail Date: February 2012
We went on the Emerald Princess on February 6th for a 10 day cruise. It was our first time with Princess. We were nervous about trying another line after the horrible time we had with MSC. We read trip advisor for all our travels. ... Read More
We went on the Emerald Princess on February 6th for a 10 day cruise. It was our first time with Princess. We were nervous about trying another line after the horrible time we had with MSC. We read trip advisor for all our travels. Especially the negative comments about Princess and Emerald, in particular was the "hard" beds. This was not evident to us. Just to be on the safe side we pre ordered the mattress toppers. They were so thin I do not think they were of much benefit. But we did not find the beds to be "hard" They were not as nice as the beds on HAL but we had no problem sleeping on them. The food was another area that was of concern as mentioned here as well. We found the food to be good. It is not quite as good as HAL but we had no problem with the meals. There will be somethings that are not to every ones taste, but that does not make it horrible food. We found the staff very friendly and helpful. We lucked in to the best waiter in the dining room we have ever had on any cruise. His name was Romeo (assistant Ariel). We had traditional seating. We have never had a waiter who was so funny and friendly and still was professional!! We miss him still. Our room attendant was o.k. Not as knowledgeable as some to your comings and goings. We have been HAL fans for a while but Princess came in a close 2nd! We are booked to do the 16 day South Pacific Cruise on the Ocean Princess in March 2013. We had a great time. NO complaints with embarking and only a "snag" on disembarking. When we are still in the terminal we were constantly being yelled at to "keep on moving". How fast did they want us to move? A running Jog?. It's not like we were standing still. Do they forget you have all your luggage with you? (we needed a self disembarkation for one member of our party so we all decided to go at that time) My 85 year old mother was having trouble with her luggage and I started to go back to help her and was yelled at to keep on moving! The people who wear the "Princess" name tags that work on the pier should take a lesson from the staff on the ship. The lady organizing the people to the proper buses for airport transportation was a b...h. She was rude, rude, rude. Yelling at people unnecessarily. She ordered us to "hurry and get on the bus"!. There was only 4 people on the bus at this time. The bus never left for 20more minutes!The luggage handler was also rude and grabbed the bags and told to "GET ON THE BUS!" as well. These two must have been having a really bad day earlier that morning. It made me fell like now we have your money, your cruise is over so now we want you out of our faces. ASAP! This was the only down to the cruise. Just wonder if Princess knows that this is the way these "off ship" people are treating their customers? Read Less
Sail Date: February 2010
This was our third cruise, but first on Princess. We have booked an Alaskan cruise this summer on Coral Princess, so we were anxious to see how Princess does things. Embarkation was so easy! We breezed thru in no time and were on the ship ... Read More
This was our third cruise, but first on Princess. We have booked an Alaskan cruise this summer on Coral Princess, so we were anxious to see how Princess does things. Embarkation was so easy! We breezed thru in no time and were on the ship within a few minutes of being dropped off at the dock. (Fortunately, we live within an hour of FLL, and were lucky to have a friend drive us to the port. We were traveling with another couple and we have been looking forward to this week for months! We headed to the Horizon Buffet where we encountered the Crowd! The food was adequate, and we ate a quick lunch before taking off to explore the ship. Our first stop was the purser's desk. We had been wait listed for Early Dining and the purser suggested that we go to the dining room after 2 pm to speak to someone. Evidently there were a lot of requests that were similar. We were given a standing 6 pm reservation in the Da Vinci Dining Room, where we had excellent service by our waiter Randy, and his assistant, Maria (from Chile). One evening we had a reservation for Sabatini's and the food was delicious. Jose (from Mexico) was a fabulous waiter for the 3+ hr. dinner! Most mornings we would have room service and enjoy our continental breakfast on our balcony. We also chose to eat in the dining rooms during the day, as opposed to going to the buffet. We thought that the singers and dancers were only mediocre on this cruise. Not on a par with Celebrity or Royal Caribbean. But the comedians were better, especially Phil Tag, who was hilarious. We played Bingo, went to art auctions, and enjoyed time in the casino. The street entertainment was enjoyable and there was always something to do. The week flew by and before we knew it, it was time to leave. Disembarkation was delayed by about an hour and was not was smooth as previous cruises, but it was uneventful. We had a great trip and it was especially fun to share it with good friends. Read Less
Emerald Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.0 4.2
Value For Money 4.5 3.8
Rates 4.0 4.0

Find an Emerald Princess Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise