38 Royal Caribbean Freedom of the Seas Repositioning Cruise Reviews

We chose this as a first cruise and it was priced nicely. Pros included service staff. They were very attentive and always cheerful. That's it. Cons: food was mediocre to awful. The main dining room offerings were ... Read More
We chose this as a first cruise and it was priced nicely. Pros included service staff. They were very attentive and always cheerful. That's it. Cons: food was mediocre to awful. The main dining room offerings were sparse...spaghetti? really? roasted turkey? seriously? The windjammer buffet was good for breakfast...horrid for lunch including several Asian dishes that were unrecognizable hunks of meat in various heavy gravies. Burgers were pressed something or another. Pizza at the pizza place was quite atrocious. The pools and hot tubs were overly crowded and always loud.. The main entertainment shows were essentially 4th rate comedians who will remain obscure I'm sure. After midnight, there is absolutely nothing to do except go to the casino...what a shock, right? The schedule was adhered to so that's another plus. The cabin was surprisingly comfortable with built in conveniences, a nice mattress and cool sheets. The entire ship was amazingly clean considering how crowded it was. Overall, not sure I'm a cruise person. I like more space, more peace and quiet, and more control over the quality of food and entertainment. Also, disembarkation was a nightmare. We waited in lines for about 3 hours. Lastly, the beverage policies are ridiculous. You get bombarded with food, but can't have a cheap soda fountain unless you overly paid for the package. To enjoy this cruise (or many I suspect), you have to agree to be controlled and manipulated. Read Less
Sail Date May 2018
Good time - almost great - on Freedom of the Seas. We sailed a repositioning cruise from Port Everglades to San Juan. Truly only 2 negative items to pass along. At embarkation we had a grumpy older man smart off because we didn't ... Read More
Good time - almost great - on Freedom of the Seas. We sailed a repositioning cruise from Port Everglades to San Juan. Truly only 2 negative items to pass along. At embarkation we had a grumpy older man smart off because we didn't have a pen to fill out our medical form "You came on a cruise without something to write with?" - I didn't see that in our boarding packet - sorry... Second was the disembarkation excursion in which we paid for the "San Juan on your own with airport shuttle" that RC offers. The instructions were to be in the Arcadia Theater at 7:15 sharp - we were there with hundreds of others taking our excursion along with a guided San Juan tour and a rum tour - both offering the airport transportation. There was only 1 poor lady from RC working this gathering, having to determine who goes where, identified by sticker and also explain to those that didn't know what to do because there were no disembark instructions. Here RC failed miserably... Others committed that this was typical for all the excursions... To the so so stuff. The food selection was OK in the Windjammer, Main dining room was very good and we went against our rules and did a "pay to eat" place... it was only Johnny Rockets for $10 pp - eat all you want - but I have to say it was great - we did that twice. I would have loved a sub sandwich type option and missed Carnival's Blue Iguana for a fresh health choice. I think there could have been more in the trivia and game area from the cruise director staff - there were a few but not very diverse. We enjoy the name the tune type games and we didn't care for the limited offerings. The good - and there was a lot of good. I love the lay of the ship - the Royal Promedade or "Main Street" as I called it is a great concept and seamed crowded only a couple times. To me this was the easiest of ships to get around especially if you pick up the clues for navigation... 8th floor, turn left at the donkey or right at the cow (using the pieces of art to identify the direction to our room). Other good things were: the coffee shop on Main Street with pastries for a early breakfast or snack later on. Flow Rider was entertaining to watch but beware of the sun with the wind back there you'll surely get burnt. There seemed to be plenty of chairs on the sun decks. The great - with the exception of the aforementioned grumpy guy in the check in - every single experience with everyone on board was positive and many standouts for their service and willingness to help. The shows were great, we went to all the offerings EXCEPT the Celine Dion Tribute - uh no... no way.... But those folks are really talented, I really didn't get into the "Marque" musical, but I'm not a Broadway fan and many of the acts didn't mean much to me however - the performers did a great job. The room - 8584 - possibly the best basic balcony on the ship - port side, we have to see what is going on - 3 floors up to the Windjammer - 3 floors down to the Main Street - apparently in the middle of the hall from one end to the other and most of all, there is a green rug section at our door so you never missed the door walking by. Great service too from our steward, room guy. Now I read a lot of reviews about the ship being "tired" and "worn" and I will admit that -yes you see signs of its age but, that didn't bother me and those folks did a awesome job of keeping things spotless clean. What Freedom lacks in luster is made up for by the great service from all its staff. Ports: Nassau - well it was Nassau, I found Blue Hole Snorkeling and was able to tag along with a group of 8. We only went to 1 spot, i guess because of the weather, but was hoping from more. St Martin - I found Caribbean Paddling online and purchased a trip with them that included transportation from port to their location in Cul-De-Sac (a 30 minute drive), rental of a 2 person kayak (they have paddle boards too which we wanted to do but the wind was not in our favor) and a fancy french bag lunch. Once there we paddled out to Pinel Island and enjoyed the beach there. This was the highlight of our trip and would recommend this to anyone that is looking for a little adventure. Of note at Pinel Island are 2 "beach clubs" where you rent chairs and umbrellas. Both also have grills that serve lunch including grilled lobster - although expensive I wished we had gotten that but it was best that we had already eaten. The island is also there to explore with a hidden beach on the back side I and told. St Thomas - once again on our own we struck out for St John - the mistake we made was not finding a taxi going straight to Red Hook - seemed like we got a tour of the island including a couple stops for our driver to chat with friends while he dropped others off at different beaches. Our trip to Red Hook took an hour and a half... Anyway we got on one of the nicer ferrys to Cruise Bay which took less than 15 minutes and from there hiked the National Forest Trail to Honeymoon Beach stopping a few times. This took us 40 minutes. Once there... OMG that place was beautiful. there is a shop there that sells a few tourist type items, drinks, snacks and rents paddle boards, kayaks and snorkel gear. There was also a little place to buy food, it was pricey but what do you expect as they have to cart everything in and it's not like they do volume business there. I heard folks say the food was great. I truly don't think there were more than 20 people there at one time on this picturesque beach. Good snorkeling there also. Also available there was a shuttle back to Cruise Bay for $5 pp which was on a large dingy type boat, super nice guy runs every 30 minutes and drops/picks up right beside the Ferry pier. Once back to Red Hook we enjoyed a 30 minute drive back to the port with out the island tour... I think I covered disembarkation early... Other random things to pass along... I always take my eno hammock - there was plenty of space on the balcony and great places to attach it. I like to take binoculars. There is a volume knob to the bottom right of the "make up" mirror in the main part of the cabin that usually play nice music. The "Dark Chocolate Cookie with Ice Cream" dessert in the MDR is incredible. Arrive early for the Ice Show - it was great. Hope you enjoyed... Read Less
Sail Date May 2018
Chose Royal Caribbean because we were getting a great deal through Costco Travel and other families were also travelling with us and preferred this cruise line. Awesome service, great and friendly staff, activities and amenities were ... Read More
Chose Royal Caribbean because we were getting a great deal through Costco Travel and other families were also travelling with us and preferred this cruise line. Awesome service, great and friendly staff, activities and amenities were fantastic, food especially for our group with diet restrictions such as Nut allergies and special No Onion/Garlic restrictions was made special by chefs onboard. We were greeted with a smile always by everyone working on the cruise line. The shows and entertainment was amazing - we really enjoyed the standup by Kivi Rogers - he was really funny. The show on ice was fantastic as well and was performed very well. Our Stateroom attendant (Hudson) and other servers (Franklin and Mohit), our chef Kaushik and other staff members in the Bars and everywhere else were just perfect! Would have loved to see more programs for the seniors as we had our parents (70+) with us and would have loved to participate in those activities. Our Teens enjoyed the activities geared for them but wanted more organized activities because they are very active teens and wanted to be active and engaged at all times. We all enjoyed the excursion at the port of call Cozumel (Riviera Maya Cancun) - ziplining, ATV, rafting, lazy river - this is a must do for active teens/adults and parents and is just so much fun. We picked the all-inclusive one and it was worth the money though initially we thought it to be too expensive. Would do this again soon and would pick Royal Caribbean again. Read Less
Sail Date April 2018
Family vacations with our son and his family. The dining room personnel was excellent despite the quality of food average specifically for the first 3 days of that cruise. The stateroom was maintained very professionnaly. The guest ... Read More
Family vacations with our son and his family. The dining room personnel was excellent despite the quality of food average specifically for the first 3 days of that cruise. The stateroom was maintained very professionnaly. The guest services and the tour peoples was one of the worst I experience during all my cruises, no smile, no feedback, and they seems at the end of there contracts! The show were good in general, the Lavazza coffee was a plus compare to some other cruises companies except for Celebrity which provide also Lavazza and this is hte sister company of RCI. The port of call with 2 destinations that was greatly affected by the last hurricane was not appropriate. A change of destinations for other island should had been look at. The Windjammer not much of asian food, thai etc. very repetitive type of food and this was a disappointment. We need to go the the speciality restaurant to get better food. That mean be prepared to pay more with RCI than other companies with more decent food variety provide as a base. Read Less
Sail Date March 2018
I like to take a repositioning cruise to relax after a long road trip. If not for the bridge games I would’ve jumped ship. The cabin had a ticking noise all night, the beds were hard, and there was a mildew smell in the hallway the ... Read More
I like to take a repositioning cruise to relax after a long road trip. If not for the bridge games I would’ve jumped ship. The cabin had a ticking noise all night, the beds were hard, and there was a mildew smell in the hallway the entire cruise. We always eat in the buffet because we like the many options. We are kosher and have more choices on the buffet. The service at the buffet was excellent although the choices were more meager than usual. The entertainment was wonderful, every night brought an amazing act to the stage. The ports were the Canary Islands off the African coast, we enjoyed the tours we purchased from the cruise line. The disembarkation was awful, we didn’t get off the ship at the designated time, the lines through customs were awful. There were only 6 custom agents for 3000 people, our car service charged us an extra 50 dollars for the delay, a highly disappointing end to an average cruise. Read Less
Sail Date October 2017
Having sailed most of my other cruses from Southampton it was refreshing and a great add to sail from Barcelona although flights here can be a little bit of a pain from Manchester! I will never fly in a Ryan Air Plane again! ... Read More
Having sailed most of my other cruses from Southampton it was refreshing and a great add to sail from Barcelona although flights here can be a little bit of a pain from Manchester! I will never fly in a Ryan Air Plane again! Travelling with my partner and friends we have a fantastic time on and off the ship. Staff are wonderful and work hard at getting this done for you most of the time. Unless you are complaining about the internet service then they first make you feel it is your issue then the satellite they switched to but took 24 hours and a lot of complaining to get them to admit they had technical issues and were working on it and we did receive a 2 day refund as we had paid for the full 14 days! The entertainment and services were fantastic. The food in the Windjammer was the worst I have ever experienced. A total Lack of Good Asian Food in Jade. The English Sausage left me laughing most mornings. The food on the rest of the ship was however of a very good standard. The airport Transfer at the end of the cruise was like dropping into Hell itself kept waiting an hour while the lone driver loaded the luggage with no aircon at all the 12 min journey was just hell! Read Less
Sail Date October 2017
Did reverse on Norwegian Cruise Line last year bur only two ports. This itinerary worked better for my roommate and me. Enjoyed the several port stops. Few lectures and too much "shopping on Promenade" ==crowds. ... Read More
Did reverse on Norwegian Cruise Line last year bur only two ports. This itinerary worked better for my roommate and me. Enjoyed the several port stops. Few lectures and too much "shopping on Promenade" ==crowds. Also, missed seeing real news as only on CNN, which was out many days. Almost every program which we would have liked to watch before bed, was repeated daily. Art auctions seemed to dominate almost every sea day with clashing times for enjoying other venues. The explanations of the artists were truly enlightening. Waite staff was friendly and efficient. Food usually lukewarm and often not tender as should be. Shows - outstanding! Orchestra top notch, as were singers and dancers. Productions on stage and fantastic ice show were truly professional and creative. Did appreciate unexpected "solo travelers" dining group. An activities rep. joined us and I was overwhelmed by their interest in passengers and sharing of experiences. Read Less
Sail Date October 2017
We chose the Freedom Transatlantic to be with great people who we have traveled with in the past years! The ship was in good shape. The cabin was fine and our room steward took good care of us. The food was ho-hum and we felt the ... Read More
We chose the Freedom Transatlantic to be with great people who we have traveled with in the past years! The ship was in good shape. The cabin was fine and our room steward took good care of us. The food was ho-hum and we felt the quality of the food was not what we expected. The Cruise Director and Activities Manager and their staff were excellent. The entertainment was good......but, we missed seeing a Broadway Show onboard. The service was good but be wary not to be run over by staff in Windjammer with their carts! We enjoyed the ports and did private excursions in each port except Ft. Lauderdale where we good The AirBoat. It was a great excursion even if our tour guide did not show up and we managed on our own going to the shows! The bus driver was great and give us the information about airports. Read Less
Sail Date October 2017
I like RCI but not happy with room service charge of $8.00 could see the charge if late in evening even though I am not a room service person I thought the charge was a little heavy. We were only informed of one port offering free ... Read More
I like RCI but not happy with room service charge of $8.00 could see the charge if late in evening even though I am not a room service person I thought the charge was a little heavy. We were only informed of one port offering free transportation to town, and were heading back to the ship as my roommate could not walk the distance to town when we saw a bus offering free transportation to town, if the bus would have left we never would of known. We were only informed of the shuttle service in Cadiz,even asked I was with a scooter but my friend needed the transportation. The crossing was very calm and only had 2 small rain showers. The captain and cruise director were difficult to hear on the loud speaker, captains voice trailed off and cruise directors was too loud and very fast. That is all I can think of at this time. Read Less
Sail Date October 2017
tthe itinary, the time and the priceHowever I was extremely disapointed for the amenity that Diamond+ are supposed to get. We had to request them et they were very poor quality All made in China son were tke tissues and toiket paper. ... Read More
tthe itinary, the time and the priceHowever I was extremely disapointed for the amenity that Diamond+ are supposed to get. We had to request them et they were very poor quality All made in China son were tke tissues and toiket paper. Shame on RCCL. These products are offered in canada & U.S. Every tourist CoI know use noth American products.There is no use to supply these cheap and poor quality products All in all in was a good cruise I would have like that Mercedes explain more the options in ports of call. In one case there was a free shuttle bus at the port and she did not mentioned a word. I saw some older peo;le having to walk almost 2 KM just to get out of the port when they could have used a free shuttle. They simply did not know about it Same at an other port of call. There was cheap taxi ou bus to the center of town.Again no explanation It seems that she simply wanted to sell her organizes tours ( $ ) Read Less
Sail Date October 2017
This transatlantic cruise was very good. WE had smooth seas and wonderful weather. The air temperature was in the 70's and 80's The food in the dinning room was excellent. All of the ship's crew were wonderful. Providing ... Read More
This transatlantic cruise was very good. WE had smooth seas and wonderful weather. The air temperature was in the 70's and 80's The food in the dinning room was excellent. All of the ship's crew were wonderful. Providing wonderful service and always willing to help. Our cabin steward, dinning staff and entertainment was fabulous. There were a few negative items. First, we could not get any US news on the television for the entire crossing. The ship did not provide a daily newspaper, plus their were only recorded channels. They did offer movies at a price of $11.00 to $12.00 per movie. The internet, when working was faster than most transatlantic cruises. The cost of purchasing internet is for a 24 hour period, but often the internet was not operating the entire 24 hour period. Many mornings when we logged on there was not internet connection. The cruise did not give us extra time for the when the internet was unavailable. Read Less
Sail Date October 2017
This was our first transatlantic cruise, and we could not be happier. Seas were calm, Weather was great, lots to do ( or not do) on the ship. We got a 5 night dining package and especially loved Sabor and Chops. We also did the Chefs Table ... Read More
This was our first transatlantic cruise, and we could not be happier. Seas were calm, Weather was great, lots to do ( or not do) on the ship. We got a 5 night dining package and especially loved Sabor and Chops. We also did the Chefs Table which was terrific. The meal and wine were really good. His included a galley tour which I enjoyed a lot. Fascinating to see how they produce that volume of food. Glad we had a balcony because weather was wonderful and we spent lots of time there. We actually ate most of our meals in the Windjammer and were very happy with it. He coffee shop on the promenade turned out to be a great place to meet new friends for conversation and people watching. halloween parade was disappointing because RCL had not crownd control and parade experienced bottlenecks. Teamwork’s parade was first rate. E are already planning the next transatlantic. Read Less
Sail Date October 2017
Low cost for Transatlantic and an invite from friends drove us to choose this cruise but 8 days crossing with mostly high winds and cloudy skies dampened our enthusiasm, Royal Caribbean did nothing to plan alternate indoor events for us. ... Read More
Low cost for Transatlantic and an invite from friends drove us to choose this cruise but 8 days crossing with mostly high winds and cloudy skies dampened our enthusiasm, Royal Caribbean did nothing to plan alternate indoor events for us. Trivia for up to 60 people is hardly an activity for a ship with this many passengers. Dining room staff was reduced so that waiters acted as order takers as well as bus staff. The menu was less than innovative in the main dining room and was close to boring. We even went to the hamburger special, Johnny Rockets, one night as it had a more exciting menu. That was until we found all burgers are done well, this from a ship that serves beef carpacio. They are so wasteful that, when they finally had a single lobster night and I ordered two tails, they actually did an entire dinner plate setup. After hearing the word "amazing" in at least every other sentence spoken by Cruise Director Michele and most of his staff, I hope that I never hear the word again. First time in a long time on an RC ship, and it will probably be a long time before we return. I understand they have even larger ships, our count was 3,700, but I will avoid those at all costs. Bigger is not better. Read Less
Sail Date April 2017
Love Transatlantic Cruises, we chose this itinerary for the ports and 8 days at sea, there is nothing better than being in the middle of the Atlantic Ocean with no commitments. Unfortunately RCI missed the point on this cruise by far. The ... Read More
Love Transatlantic Cruises, we chose this itinerary for the ports and 8 days at sea, there is nothing better than being in the middle of the Atlantic Ocean with no commitments. Unfortunately RCI missed the point on this cruise by far. The food was warm at best and repetitiave, the crew seemed miserable and we watched some very harsh Guest Services agents while in line just getting our bill. Chops grill is too expensive for what you get, but was definitely an upgrade from the terrible cut of Striploin offered in the Main Dining room. Running out of supplies 9 days into a 14 day itinerary and not restocking in port was indicative of the whole RCI attitude on this sailing- " thanks for your money-too bad for you". Lining up to board the ship in LIsbon was over an hour- 1 entrance and 2 Seapass staff for 4000 passengers an a short port day just doesn't cut it. RCI has a lot of experience in Transatlantic sailings and how they could be so off on this was unfortunate. Entertainment was struggling-its like they couldn't find any good acts too fill the itinerary. Ship was clean and it was a good thing the weather was not nice enough o allow us to use the pools as there was a lot of construction going on the Pool deck. Read Less
Sail Date April 2017
I have no complaints about the cruise portion of this trip, but was disappointed with the hotel overcharges arranged by AIR2SEA, Royal Caribbean's partner. I was charged $513.72 for a two night stay in Barcelona, but was quoted a ... Read More
I have no complaints about the cruise portion of this trip, but was disappointed with the hotel overcharges arranged by AIR2SEA, Royal Caribbean's partner. I was charged $513.72 for a two night stay in Barcelona, but was quoted a price of 148 Euros per night by the hotel's reservation desk which is about $160.00 making the total $320.00 for two nights. I am not happy with an overcharge of almost two hundred dollars. When I contacted Royal Caribbean I was told that I should contact the hotel directly and get proof. That is not my job when Air2Sea made the initial arrangements. They offered me a fifty dollar onboard credit for my next cruise as the best they would do. As a Diamond Plus member I was treated royally on the ship. There was a three hour plus free cocktail party each night with drinks and snacks plus other benefits such as one bag of free laundry, two twenty four hour internet sessions, water bottles, room snacks as well as other pleasant surprises. There are numerous activities on sea days and the food was pretty good in the restaurants. Freedom of the Seas is starting to show its age with stained carpets and chipped furniture, but the overall effect is still great. I have been on the ship two previous times and have been on the two other sister ships, Liberty of the Seas and Independence of the Seas. The cruise was fourteen days and Royal had a good variety of shows to keep us occupied for the duration including production shows, comedians, magic acts, singers, and a talented pianist plus other diversions. Read Less
Sail Date April 2017
We chose this cruise because it went to the destinations we wanted. We had been on this ship in December and were disappointed and afraid this time would be also not good. !. It was always noisy (loud music) even in the café. Some ... Read More
We chose this cruise because it went to the destinations we wanted. We had been on this ship in December and were disappointed and afraid this time would be also not good. !. It was always noisy (loud music) even in the café. Some people like quiet. There are bars for loud music. 2. Food was considerably better than in December. You still don't understand "my time" means it's about me and my desired time and table for dinner. Our waiters, Jonathan Perez and Allan Buenafe, were fantastic!!! 3. Excursions: process to get on the bus was so disorganized; tours lacked substance. If you are in port for several hours, why do you only see outsides of buildings and return to the ship in 3 or 4 hours. A longer tour would prevent "running" through town and allow for some free time. 4. Departure: nobody asked when we needed to depart; part of our group had different departure tags. The tags were just dropped in our room without any consideration of our needs. 5. Internet was expensive and didn't work well. Basically I feel Royal Caribbean cares more about money than its passengers. Read Less
Sail Date April 2017
The room w as spacious we enjoyed the large balcony and the view from the back of the ship even if it was a long walk.Our steward Wesley was efficient and friendly.Our dining room servers were good and everything was in a timely manner. ... Read More
The room w as spacious we enjoyed the large balcony and the view from the back of the ship even if it was a long walk.Our steward Wesley was efficient and friendly.Our dining room servers were good and everything was in a timely manner. The bad side of the main dining room was that the selection of food was poor what you got was good but I should not have to go to a special dining room for a better selection. We enjoyed our cruise director and he was open to new ideas.We enjoyed the show Chefs at Sea. The officers were visible and friendly. The ports were good. We enjoyed the people they were friendly The disembarkation was terrible there has to be a better way we stood in line way to long.Before we have had officials come on board which made it so much easier for everybody.We will go on another TA Read Less
Sail Date April 2017
Never tried a trans-Atlantic crossing before. If you don't want to be on the water for 8 straight days, this isn't the cruise for you! That said, it was relaxing and enjoyable. Entertainment and food were great. Diamond ... Read More
Never tried a trans-Atlantic crossing before. If you don't want to be on the water for 8 straight days, this isn't the cruise for you! That said, it was relaxing and enjoyable. Entertainment and food were great. Diamond lounge was handled admirably, considering there were something like 1200 Diamond members on board this cruise! Ports of call were fun; I could have spent a lot more time in Lisbon and Seville if we had the time. This was FOTS's first trans-Atlantic crossing, so there were some issues. Satellite was uneven, so internet and TV were erratic at best. Guest Services was overwhelmed and confused through most of the cruise. The embarkation experience was HORRIBLE. They used a temporary terminal in Fort Lauderdale (90 minute wait), plus our luggage was left outside for hours and was soaked with 3+ inches of rain. This affected hundreds of cruisers, and everyone was scrambling to dry their clothes so they could use them. Shame on Royal for such a lousy experience. Read Less
Sail Date April 2017
I was really looking forward to this cruise as I love transatlantic cruises and I had not been on this class of ship. With that said, there were many pros and cons regarding this ship. THE CABIN: I had as a solo was one of the new ... Read More
I was really looking forward to this cruise as I love transatlantic cruises and I had not been on this class of ship. With that said, there were many pros and cons regarding this ship. THE CABIN: I had as a solo was one of the new ones on deck 12. It had floor to ceiling windows and a decent amount of space. I enjoy using the gym and using the spa so it was right above it and easy to access. The new floor to ceiling cabins are super nice as long as you do not mind the extra motion of the ocean. While it did not have a balcony, I only missed it at night as it is pitch dark at nighttime. DINING: The dining room food was pretty typical and absolutely nothing to brag about. Service was super slow and foods tasted like banquet food, below average of other ships. The optional restaurants were pretty good. In the main dining room, we even had waiters that REALLY smelled bad of cigarettes. I lost my appetite a few times when he spoke with us. Also, it is annoying for them all to ask to be rated highly on surveys when we got home. It almost felt as though they would be in trouble if we didn't do this. It felt super high pressure. Giovanni's Table was actually great but service was really bad. My friends, who had an owner's suite and us had to wait for over an hour to get a table (and this was WITH a reservation). It was a total chaotic nightmare. They were super rude and just did not care. With that said, the food was good. Chops (their signature steakhouse) was also pretty good but service was lackluster as well. Also, interestingly enough, you have to enter into the Windjammer buffet to get to Chops and/or Giovanni's Table, which cheapens the experience to me. Sabor (Mexican) was excellent in service and food options. It ended up being our favorite overall. Windjammer was always full but I personally liked it. Lots of salads and good choices for sure. Although many disagree, I personally liked the variety and casual nature of it better than the main dining room for sure. EMBARKATION: The embarkation was super slow. The ship was full and you do feel it. There way too many passengers and not enough crew with a full ship. You feel it. Not just the crowds, but the lines, the rushed service everywhere and the curtness. Embarkation was very long in lines and I was Platinum at the time. ENTERTAINMENT: Entertainment was interesting. There were no shows by the singers and dancers at all, except for the first night, which we missed because of the Giovanni's Table fiasco. The guest entertainers were typical and mostly average to good. Again, too many people and each time the show lounge was pretty full unless you get there super early. Even with "priority seating," there were no seats available within 15 minutes before show time. GYM: The gym was excellent. This was a highlight as I used this cruise to become more fit, and I did indeed lose weight, ate well and conscious as much as I could. The wow-factor is definitely there with the Royal Promenade. However, when they had events (70's night or parade), it was elbow-to-elbow crowded. It was too many people on this size of a ship and again, not enough crew. PUBLIC AREAS: Public rooms were lovely and pastel colored, but somewhat outdated. It felt like Dorothy Zbornak was going to be ebtering any moment along with Blanche Deveraux, super 80's in color scheme and definitely lacked a contemporary look but I did like most public rooms. SERVICE: The service was extremely lackluster at best. The guest services line was horrible always. It only had a few people working. I lost my key and had to wait one solid hour before being seen on a sea day in the late afternoon. Even late in the evening it was always a 40-60 minute wait. Other's were pretty ticked off about it as well. VALUE: As far as value for money, I feel it was just "OK." While as a solo I am used to paying 200%, usually transatlantics are a pretty good value. This was not the case so much. It was just way too crowded! NEXT CRUISE RESERVATION: The worst department is the Next Cruise! Oh my God! I was ready to place a deposit on another cruise and they had absolutely no idea what they were doing. They misinformed me, they were not familiar with the product and they even provided me with a much higher rate than I could get through the RCCL website! It was so insane. There is no reason to book onboard if they charge a higher rate. I would rather save the money and get the better value shoreside then get an onboard credit and a much higher rate. They do not honor reservations made shoreside online even when they are closed. Basically, I received a flyer about new cruises that had opened up. Since I had the Internet package, I looked and held a cabin on royalcaribbean.com. When I went to deposit it the next morning at Cruise Next, the rate had gone up. Even though I held a cabin, they would not honor it at the rate I held it as. Sadly, I ended up becoming frustrated and booked the next one with another cruise line. It was just too frustrating and they would not help. I understand it is "two separate departments," but they should want people to book, no? Weird system and weird how they handle it! Read Less
Sail Date April 2017
I have always wanted to do a transatlantic cruise and this one was reasonably priced. All of the ports were interesting. I particularly liked Mallorca and Barcelona, where i am staying a few days. Barcelona is a beautiful city and I ... Read More
I have always wanted to do a transatlantic cruise and this one was reasonably priced. All of the ports were interesting. I particularly liked Mallorca and Barcelona, where i am staying a few days. Barcelona is a beautiful city and I highly recommend the Hotel Diagonal. They food and entertainment on the ship were great. The Chefs Table special dinner was excellent. I would highly recommend the Full access behind the scenes tour. It covers everything from the Bridge to the bowels of the ship. My only disappointment was it did not include the Engine Room. Most people would probably not be that interested in that part of it, but would have liked to see it. The organization of the shore excursions needs some work. There was a lot of waiting in the Arcadia and in line before getting started. Royal Caribbean delivers a very consistent experience for a reasonable price. Read Less
Sail Date April 2017
Wife and I have cruised RCCL and Celebrity exclusively and have been very satisfied with both but give an edge to Celebrity for overall food quality and choice. We have sailed several times on Freedom of the Seas and the promenade on ... Read More
Wife and I have cruised RCCL and Celebrity exclusively and have been very satisfied with both but give an edge to Celebrity for overall food quality and choice. We have sailed several times on Freedom of the Seas and the promenade on this class of ship makes for a more enjoyable experience, especially on a transatlantic crossing. It is nice to be able to stroll the promenade, browse the shops, stretch our legs and get a snack whenever we want. We like to just stroll after dinner and before going to bed. Each lines ships will vary in positive and negative comments so do research on itinerary, read the ships reviews and choose. We have found that the staff, cabin attendant, dining room, Windjammer and guest relations, on either line, are friendly, focused on service and more than willing to make our cruise memorable. Overall you should be satisfied choosing either line, just check out the individual ship reviews to ensure the ship is right for you. Read Less
Sail Date April 2017
Love transatlantic cruises... plenty of time to relax and explore. Entertainment was quite varied ... something for everyone. We like to travel casual and find that these cruises allow us to dress down even on formal nights ... we enjoy ... Read More
Love transatlantic cruises... plenty of time to relax and explore. Entertainment was quite varied ... something for everyone. We like to travel casual and find that these cruises allow us to dress down even on formal nights ... we enjoy the variety at the Windjammer so when everyone is putting on their best we can still be comfy and not feel out of place. For the most part the crew was very accommodating and we never felt crowded or that we had been inconvenienced While you always have some people who are not going to be happy when comparing the current cruise to one in the past we like to find the positive in each experience. The ports of call where incredible.. our tours were very good Life is what you make it.. on a cruise or at home! If you have not done a crossing yet.. get out there!! Read Less
Sail Date April 2017
Overall - the cruise was great. The food and entertainment was great. The days at sea were relaxing. The ports had limited excursions for people with physical limitations. Except for Fort Lauderdale and Barcelona - the ports had very ... Read More
Overall - the cruise was great. The food and entertainment was great. The days at sea were relaxing. The ports had limited excursions for people with physical limitations. Except for Fort Lauderdale and Barcelona - the ports had very long walks to get from the ship to the excursions buses. The problems were very apparent - not enough workers! In the past - there were plenty of workers, clearing tables and providing service. Now - RCCL has decided to cut back and it has greatly hurt the way guests are treated. As a C&A Diamond Plus member - I'm suppose to have 3 free drinks but I was only able to get my drinks 5 days out of 14 because there were no servers and/or I could not get the attention of the bartender! All of the tables in the assorted venues including the Windjammer and Sorrentos were full of dirty dishes making it difficult to find a place to enjoy a meal or snack. Another issue - the terrible, inaccurate descriptions of the shore excursions. The RCCL workers have no idea what the excursions actually entail - the listing from the time of booking to the handout on the ship - all are read back to you if you ask questions. No one really knows what each tour requires as far a how much walking is involved. The descriptions did not reflect how long each bus ride would be to get to the sights. The guides did not bring us to places with accessible bathrooms. Read Less
Sail Date April 2017
This was an awesome deal for the money. Enjoyed the 9 sea days. Lots of activities during the day to keep you busy. The dining room service was outstanding. I am somewhat of a pillow snob so our room steward found a feather pillow to my ... Read More
This was an awesome deal for the money. Enjoyed the 9 sea days. Lots of activities during the day to keep you busy. The dining room service was outstanding. I am somewhat of a pillow snob so our room steward found a feather pillow to my liking. We weren't too excited about the entertainment. It seemed to be a bit weak as compared to other cruises we have been on. We really enjoyed the Anytime Dining. Meet some great friends at dining and enjoyed their company every night. We did our own excursions. The ship should warn folks to beware of pickpocket problem, I was fortunate to be on guard and escape the hands of one. Another passenger was not so fortunate and lost her passport and all credit cards. Guess no one warned her not to take passport ashore. Enjoyed all the stops. Getting on ship in FLL was a nightmare and took forever. Also encountered long lines when getting off in Barcelona. Guess it was more of a port issue vs RCL. Read Less
Sail Date April 2017
Our first transatlantic cruise. Signed up for another . I really loved the sea days. The food at Chops was exceptional but went the second night and the restaurant was jammed . The service was slow. Understandable. Too many of the ... Read More
Our first transatlantic cruise. Signed up for another . I really loved the sea days. The food at Chops was exceptional but went the second night and the restaurant was jammed . The service was slow. Understandable. Too many of the Diamond Plus wanted to take advantage of the two for One. The photo department operated differently from other ships I had been on. I wanted to have the photos held until after the last formal to make a choice but was made to pay up front to hold with the option of having my money refunded. Having live music for the Diamond and diamond Plus made for a really fun time from 4:30 until 8:00 PM. A different group each day and you were able to dance. My first experience with MY TIME DINING was a success. The staff works very hard to accommodate and gives you an opportunity to sit alone or with other folks. More time should be given to getting tickets for the ice show. Read Less
Sail Date April 2017
Freedom of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.0
Entertainment 5.0 4.2
Public Rooms 4.0 4.5
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 3.9
Enrichment 3.0 3.9
Service 4.0 4.4
Value For Money 4.0 4.0
Rates 4.0 4.1

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