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3 Fred. Olsen River Cruise Reviews

My partner were on our first cruise. The car parking and check-in at Dover were excellent; we were given clear directions to the car-park, porters took our luggage from the car and it next turned up outside our cabin. We had a forward ... Read More
My partner were on our first cruise. The car parking and check-in at Dover were excellent; we were given clear directions to the car-park, porters took our luggage from the car and it next turned up outside our cabin. We had a forward cabin on deck 4 (picture window, not portholes); comfortable beds, plenty of hanging space, a little short of drawer space. Decent size towels and changed as required; hand and shower wash toiletries supplied. Duvet covers changed daily. A full tea/coffee making tray provided. We had failed to noet that. although it is a UK ship, the electrics are continental 2 pin! Reception loaned us 2 adaptors for the trip, for a small returnable deposit. The structure of the cabin creaked and groaned a bit on the two nights when the sea was a bit rough but were excellently sound proofed The staff were all cheerful, polite and competent - dining-room, bar, reception and cabin. There are two sittings for dinner 6.15 and 8.15 pm with tables for 2,4,6, or 8. Choose time and number when you book. There are three restaurants where one can have breakfast and lunch but the menu is the same in each. The food was excellent with a wide selection; good food, nicely cooked and presented,,on hot plates and as good as you would eat in any up market holiday hotel. Drinks prices were on a par with UK bar/hotel prices, but we found that the £8 per person/day All Inclusive package represented good value and, even at the £10 it has gone up to it is still worth doing. A gin and tonic and a pint of draught bitter is about £8.60 and wine is around £4 a glass so spending your daily allowance involves normal holiday drinking and nothing excessive! There was an outbreak of noro-virus, almost as soon as we sailed. Strict health precautions were enforced which basically meant that whenever you entered or left a public room you were required to sanitise your hands with an alcohol based gel. People who got the virus were treated free by the ship's doctor and anyone who accepted the request to stay in their cabin for 48 hours was give a pro-rata 2 day refund on their fare.. There was a huge range of onboard activities including talks, demonstrations of art and craft, dancing, bridge, truly something for almost everyone.. We did not attend any of the evening entertainments but heard good reports of them from those who did. The shores excursions in Nantes, La Rochelle, and Bordeaux were excellent but seemed a bit pricy at £49 per person for a 1/2 day. There were about 8 excursions offered at each port and the full range can be seen on the Fred Olsen website. The arrangements of getting on and off the boat for these tours was poor, bordering on shambolic! Many passengers had a range of mobility issues which made them a bit slow, the gangways were steep and at one time there were 300 passengers who had got off tour buses, trying to get back on board via a one-way gangway with 300 passengers trying to get off and board the coaches! Disembarking and baggage collection were speedy enough and efficient. Overall, my idea of a good cruise, Braemar was full but did not seem to be (900+ passengers) and I was sufficiently impressed that I booked a cruise on the same boat for next year, while I was on-board! 5% discount too! Read Less
Sail Date August 2014
BACKGROUND INFORMATION This was an unusual cruise – 8 nights away, but never getting more than 175 miles from the home port, with overnight stays at all three of the ports visited and spending a significant amount of time sailing up and ... Read More
BACKGROUND INFORMATION This was an unusual cruise – 8 nights away, but never getting more than 175 miles from the home port, with overnight stays at all three of the ports visited and spending a significant amount of time sailing up and down rivers on a sea-going ship. Our main reason for choosing it was that we have never visited Amsterdam, Antwerp or Rouen and thought that a travelling hotel would be a good way of seeing them, and it achieved our objectives very well indeed. We found it a bit odd that excursions from Antwerp to Brussels and from Rouen to Paris were featured quite strongly, when Brussels and Paris are so easy to get to from the UK by Eurostar, and Antwerp and Rouen are such worthwhile destinations in their own right, but we’re all different, aren’t we? SHIP INFORMATION Braemar is a modest ship. It lacks many of the attractions of larger and newer ships, but suits people who like a more relaxed, low-key cruising experience We had travelled on it before it was stretched, and found that very good use has been made of the extra 32 metres, including an additional swimming pool, a very attractive observation lounge and a pleasant new restaurant as well as several new cabins. Being an older, screw-driven ship, there is quite a bit of mechanical noise and vibration, especially on the lower decks aft. Some forward cabins are also uncomfortably close to the bow thruster units which can lead to early awakenings, so midships cabins may be advisable if you are sensitive to such things. Braemar is also not the steadiest of ships, so open-water cruises on it are best avoided by people prone to seasickness. Internally, furnishings are pleasing and interiors are light, bright and airy. Braemar does not have a proper theatre, though, and the main Neptune Lounge is far from ideal as a venue for shows, with inadequate tiering, poorly arranged seating and some columns restricting views of what is going on on the stage. Talking about tiering, the tiered stern is magnificent, fully accessible to all passengers rather than just to those with aft-facing balconies as on most modern cruise ships. There is also plenty of sunbathing space on the upper decks, a full wrap-round promenade deck and access to the tip of the bow for Kate Winslet and Leonardo di Caprio impressions – just don’t stand on the rail to do them. EMBARKATION We parked our car on the pier at Dover, which was a very easy process with a short walk (or courtesy minibus ride) to the cruise terminal. The terminal does not have many facilities but the cafeteria is adequate and there is plenty of comfortable seating. Check-in was painless, with no noticeable queues, but embarkation did not start until 2pm which meant that most people had a significant wait in the departure lounge. ACTIVITIES There was only one “proper” sea day on this cruise, which limited the need to resort to activities as such. We normally go to series of talks, but only went to one talk on this cruise, which was all right but not outstanding, trying to cover eight centuries of Anglo-French history in one hour. A second day of cruising was spent navigating down the River Seine, which was delightfully scenic, so we had no need of organised activities. SERVICE Staff and crew were friendly and helpful. People who cruise regularly with Fred noticed cutbacks in staff, notably in the elimination of wine waiters, but we found the level of service in all areas to be at least adequate and often better than that. CABIN Although most cabins are small by modern standards, they do not seem cramped or claustrophobic. Ours only had portholes but was still light and airy. There is plenty of hanging space, but not much drawer or shelf space. Equipment is good, with a flat-screen television, a safe and an adequate supply of toiletries – oh, and the essential (for Brits) tea and coffee facilities. Everything worked, after we had tightened up light bulbs that had been shaken loose. The design of shower curtain made it very difficult to avoid flooding the bathroom when showering. There are no British-style sockets, so plug adapters are vital. DINING No for-fee speciality restaurants here, just the MDRs and the buffet restaurant and fish-and-chips-type meals from the open deck Marquee Bar in fine weather. We used the buffet for breakfast and lunch and our assigned MDR for dinner and were happy with the quality and choice in both locations. Our table companions disappeared off to the buffet for the Asian theme evening and pronounced it to be very good. There was a late-night chocoholics’ buffet on one evening, which looked good but not as lavish as we have seen on previous cruises. ENTERTAINMENT The song-and-dance performances by the Braemar Show Company were good, especially the singers who were definitely better than most in this kind of company. Other entertainment by hired-in performers was not brilliant, but the crew shows were excellent. PORTS OF CALL I will put more details into individual port reviews, but it was the itinerary that sold this cruise to us and we were not disappointed. We do not like the way that Fred describes times in port in advance publicity, just referring to early or late am or pm rather than giving times. This caught out several people who were expecting one and a half days in Rouen and elected to visit Paris on the first day in the expectation of a couple of hours in Rouen the next morning, but the “late am” departure turned out to be 10.15, too early for a look round the city when it is two miles from the cruise terminal. Our departures from Amsterdam and Antwerp were at 16.00 and 17.00 respectively, giving us almost two days in each of those cities. The cruise terminals in Amsterdam and Antwerp are close to the city centres and no shuttle buses were laid on, though in Amsterdam we resorted to a couple of short tram rides to get to the heart of the city because we knew we had a hard day’s walking ahead of us exploring the city’s canal rings. One of the canal bus routes stops very close to the cruise terminal. In Antwerp the ship docked within a few yards of the cathedral and the historic core of this fine city. In Rouen a shuttle bus service was provided for the first day, at a modest £5 for unlimited journeys. It was originally stated that it would finish at 7pm, but this was revised to 1am when the management were made aware of the late night son-et-lumiere at the cathedral. There were some major hiccups with the shuttle arrangements, but we were still glad we went to this fantastic free show. DISEMBARKATION We had a cabin on one of the lower decks and were travelling independently so we were some of the last to leave the ship, but we were still back at our car for 9am after a smooth disembarkation process. SUMMARY We enjoyed our cruise very much. Braemar has some shortcomings, but also some nice features that you don’t find on newer and larger ships, and made a perfectly adequate base for what was effectively three city breaks stuck together with no packing and unpacking to do between them.   Read Less
Sail Date July 2014
My husband and I have cruised many times before and this was our third cruise with Fred Olsen. Having enjoyed our two previous FOCL voyages we had high expectations for this one and we were not disappointed. We flew from Manchester ... Read More
My husband and I have cruised many times before and this was our third cruise with Fred Olsen. Having enjoyed our two previous FOCL voyages we had high expectations for this one and we were not disappointed. We flew from Manchester to Bridgetown with Thomas Cook airlines and I have to say the whole embarkation procedure, from start to finish, was very streamlined and efficient. Once we'd checked in our bags at Manchester we didn't see them again until they were in our cabin. On arrival at Grantley Adams Airport we were off the plane, onto the bus and taken straight to the ship, bypassing all the usual airport queues. We boarded the Braemar just after 4.00pm and had our first glimpse of our cabin, a balcony one on Deck 7. While clean, comfortable and nicely decorated, our only complaint was that storage space was very limited; tiny wardrobes and drawers and very few shelves. The bathroom was also small but functional. The Braemar has a good choice of places to eat or drink. We were allocated the Grampian Restaurant on Deck 8 and the food was always very nice, well presented and well served by our smiling waiter. For breakfast and lunch we tended to frequent the more casual Palms Cafe on Deck 6, which also allowed you to eat your meals outside at the ship's stern, affording great sea views. There was also the Marquee Pool Bar, which served casual meals (fast food) and snacks as well as drinks. There was always an excellent choice of dishes on offer, as well as lots of salad, vegetables and fruits if you were going for the healthier option. To enjoy a drink, you could go to the Morning Light Pub (more like a normal lounge than a pub, I would say), the Lido Bar at the stern of the ship, the pool bar, the Observatory or the Skylark Club (which served as the nightclub and disco and hosted quizzed every night, and sometimes karaoke). The entertainment was, in general, geared towards the older (60+ cruiser) cruiser so while it was very good, it wasn't exceptional. There was a comedian who told ancient jokes, a magician who actually grew on me throughout his two performances, an old-fashioned singer (very Frank Sinatra or Matt Munro) as well as the Braemar Show Company and ship's orchestra. We tended to go to the Neptune lounge for the evening's cabaret, but there was also another show featured each night in the Coral Lounge, so at least you had a choice. We spent the first three days at sea en route to the Amazon and crossed the Equator at Macapa, for which the entertainment team put on a hilarious "Line Crossing Ceremony". Ports of call along the Amazon included Santarem, Parintins and Manaus on the way down (the ship stayed overnight in Manaus). Then on the way back north we dropped anchor at the tiny villages of Boca da Valeria and Alter do Chao. As we expected, some of the villages and towns were very primitive compared to what we're used to in Britain, but this was the whole point, and the attraction, of coming to the Amazon. The weather was very hot and humid and we did have some days where it rained all day, but was still warm. Well it was the rainforest after all, and it didn't spoil our enjoyment of the cruise; there was still plenty to do below decks. We found all of the staff and crew to be very friendly and polite and they smiled all the time. They would do anything to help. I would say that Fred Olsen Cruise lines do pride themselves on their excellent service and they did not let us down. We were also surprised and pleased at the complimentary drinks "on Fred" that pop up here and there; as well as the usual Captain's cocktail parties there were three occasions on which we had a free "champagne" breakfast as well as bottles of wine we won in the quiz. We had a brilliant cruise on a lovely little ship in unusual surroundings and will certainly cruise with Fred Olsen again in the future. Read Less
Sail Date February 2011
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