1. Home
  2. Cruise Lines
  3. Fred. Olsen Cruise Lines
  4. Fred. Olsen Cruise Lines Cruise Reviews
1 Helpful Vote
Sail Date: July 2019
Every thing was so easy. Arrived at Queen Elizabeth terminal and cases were collected from us and car taken to be parked. Walked straight into arrivals with no queue. Quick check in, told cabin was ready for us and lunch was been served in ... Read More
Every thing was so easy. Arrived at Queen Elizabeth terminal and cases were collected from us and car taken to be parked. Walked straight into arrivals with no queue. Quick check in, told cabin was ready for us and lunch was been served in Grampian restaurant. The food throughout the cruise was excellent. Portions are not huge in the restaurant but meal is 5 courses so you are never hungry. Buffet style restaurant also available and you can get as much as you like. The whole ship was so clean and all the staff were attentive and friendly. There was a range of onboard activities. The library was popular and had a good selection of books and board games. The age range of the cruisers varied. We are early 50’s and were certainly not the youngest. Yes there are some older people onboard but it was no means a care home. If you are looking for disco type entertainment and casino setting this isn’t the ship for you. If you want good food, good company, be able to relax read, have a glass or two of wine, chill and visit great ports (Braemar is able to get into smaller ports which means closer to centre of towns so no coach or tender needed which was so easy) then this is the ship for you. We travelled with our 13 year old son. There were 25 children on board who had designated staff to entertain them throughout the sea days. This was more for the younger children 4 to 10 years. If you are looking for crèche/children’s area this is not available on this ship but all the children appeared happy and our son said he would definitely cruise again. Read Less
2 Helpful Votes
Sail Date: July 2019
As first time cruisers we wanted a short trip on a smaller ship as we were travelling with young children, ages 7 and 11, and were not sure how they would be. They totally loved it and have already asked when we can go back. We had a ... Read More
As first time cruisers we wanted a short trip on a smaller ship as we were travelling with young children, ages 7 and 11, and were not sure how they would be. They totally loved it and have already asked when we can go back. We had a great experience departing from Liverpool. Easy to get to, drop the luggage, park the car and get on board. We arrived 1 hour before we were due on board but this was no problem and we got straight onto the ship. The ship is lovely and to a good standard. Small and very welcoming. We have a porthole cabin on deck 4 with 4 bunks and was fine for us. Very clean and the house keeper was amazing. She even knitted my daughter an outfit for her bear. Staff at the restaurants were all really good and made us feel really welcome. They got to know us so well that they always had 2 glasses of apple juice ready for our daughter and new to bring her loads of ketchup for her dinner! All the staff in general were great and very friendly. Entertainment was good and we went to the show after dinner every night and during the day there was a full itinerary of what was on offer. We stopped at Flåm, Olden and Bergen in Norway and Lerwick in Scotland. We had great weather at all the stops so we were lucky. Our favourite was olden as it’s such a lovely place. At Flåm you would really need to do an excursion as there is not a great deal to do there. Read Less
4 Helpful Votes
Sail Date: June 2019
We live in Edinburgh, the sailing was from Rosyth, and the itinerary was very interesting. The check in went slowly but smoothly, parking procedure very good. The gangway was very steep, very narrow and entirely stepped, with wide flat ... Read More
We live in Edinburgh, the sailing was from Rosyth, and the itinerary was very interesting. The check in went slowly but smoothly, parking procedure very good. The gangway was very steep, very narrow and entirely stepped, with wide flat areas on either side. Many passengers were elderly, using sticks for support, and found it very difficult. These people make up a large part of Fred Olsen Cruises customer base, and I found this astonishing. We scanned our cards ourselves, with a crew member checking it- not a word, no eye contact from any member of the gangway crew, then, or at any time during the cruise. The ship is beautifully maintained, inside and out, with comfortable lounges and plenty of artwork and photographs. Dining in the Balindalloch restaurant was good, food excellent and waiters very smart in grey suits. The Palm cafe was lovely, with seating overlooking the pool. The food was fine, but coffee generally cold, with staff morale not too good. The cabin (3072) had been refurbished and was well equipped, with a proper full sized shower area. There was, however, no sound insulation at all. There was almost nothing in the way of engine rumble or other mechanical noises, but it was as though the occupants of the cabins on either side were in beside us! They were selfish idiots with no regard for anyone- we were also idiots for creeping about like church mice! Entertainment was pretty good- a singer/guitarist in the Morning Light lounge was very good, with a most pleasant manner. The Neptune show lounge was very smart, with a resident 6 piece band. The British song and dance group were good, as were comedy and speciality music acts. There were also 2 afternoon classical piano recitals which were wonderful. The dancing classed in the Neptune were very good, organised by a Scottish Husband and Wife team. Reception and shore excursion staff were very polite and helpful. The promenade deck had seating in several areas, but there was not enough depth to accommodate loungers. There were plenty of these round the pool, though, as well as on deck 11. Fred Olsen claim a 60% return rate, and I believe it. Many guests were treated like old friends by some crew members. We only did 1 shore trip- the Monet House and Gardens, which was excellent, but there were plenty choose from. Some people were disappointed to find the trip they wanted fully booked, so it's best to book in advance. The clientele was almost entirely Scottish, and we met some lovely people, but if you are looking for a more mixed crowd, Rosyth is probably not the best staring point. We enjoyed the cruise- the ship was very smooth and quiet, there are quiet areas to hide away in. There does seem to be a problem with staff morale- a lady at our table was actually shouted at by a waiter for not being able to understand his broken English! There were plenty of "suits" in evidence, so the problem has to be in management quality rather than quantity. We asked someone with a cabin on deck 6 about the noise from adjacent cabins, and it appeared to be no better than ours. That would probably prevent us from taking another cruise with Fred Olsen, which is a pity, as there is so much to like. Read Less
6 Helpful Votes
Sail Date: May 2019
Very dated ship. Mainly elderly passengers. Nothing on during the day except bridge bingo and handicrafts. More like a floating care home. Tour operator extremely unhelpful.. Don't book flam railway through olsen it's a lot ... Read More
Very dated ship. Mainly elderly passengers. Nothing on during the day except bridge bingo and handicrafts. More like a floating care home. Tour operator extremely unhelpful.. Don't book flam railway through olsen it's a lot cheaper to do yourself and there were plenty of seats. Guest service manager very helpful as had to move cabins as extremely noisy. Noticed a lot of cutbacks. Eg no conditioner or body lotion in cabins. However food was outstanding served by Sam and Joe who were brilliant. Entertainment on a night was good. Cocktails seemed mainly fruit juice having been teatotal for 30yrs I thought a few alcoholic drinks would be a change. Strangely there was no effect. Service was fairly quick. The gym in a great position but vastly overheated to dehydration level with one small water fountain pretty hopeless when you have to leave the equipment to get a drink. We are used to having all our baggage taken off us at check in not done in Newcastle they will only take suitcase no suit bags or small cases.which were heavy. Class them as hand luggage. On leaving ship to come home Newcastle is very disjointed. This was my 4 time with olsen and very much my last. Wasn't keen before but Newcastle is near home. Southampton is worth the journey to board a better cruise line cunard is unbeatable and cheaper Read Less
1 Helpful Vote
Sail Date: April 2019
We choose this cruise to celebrate our 40th wedding Anniversary and the special offer price was too attractive to turn down. We were let down by Guest Services in Suffolk regarding this but the staff on board more than made up it. Stephen ... Read More
We choose this cruise to celebrate our 40th wedding Anniversary and the special offer price was too attractive to turn down. We were let down by Guest Services in Suffolk regarding this but the staff on board more than made up it. Stephen and Gustie in the Thistle were great. The food was better than expected with lots of choice. Our Cabin stewardess Patti offered service above expected and James in the Observation Lounge remembered our cabin number after the second visit to the bar. Jeffery in guest services sorted out head offices issues! In my opinion the art works left a lot to be desired. The one in our cabin was awful. It would have been useful to know that all the museums but one were closed In Lisbon on a Monday and Cadiz was closed on Sunday (the days we visited). The drinks package was good for adults but for anyone aged between 12-17 years it was a waste of money unless you were prepared to rot your child's teeth with at least 9 fizzy drinks a day. Yet you had to pay adult prices for the children if you had anyone of this age in your cabin. Very unfair Fred Olsen. Read Less
2 Helpful Votes
Sail Date: January 2019
My first ever cruise which was a trip with my parents and brother as a special family trip and despite my reservations I really enjoyed cruising. Infact I would go again. We had an inside cabin which was actually not too bad. I missed ... Read More
My first ever cruise which was a trip with my parents and brother as a special family trip and despite my reservations I really enjoyed cruising. Infact I would go again. We had an inside cabin which was actually not too bad. I missed having no natural light but storage was fine and beds very comfortable. The ship, crew and trips were all excellent and I found very little to criticise. The food was fabulous and so much of it you feel compelled to eat far too much. We were looked after extremely well by all the staff. There was a good choice of entertainment throughout the day and the Daily News was great as you could see in advance what was on and pick and choose your activities. The ship (Braemar)was great and the excursions was a real amazing experience. What we saw on the excursions was fabulous even though a few of the trips were perhaps a little contrived and too busy. Fred Olsen runs a very smooth operation and when the inbound flight from Manchester was delayed and we had an extra day on the ship (what a hardship for us) they handled it extremely well and we were all kept informed and able to enjoy the extra day in Manaus. The treatments in the spa were amazing. I even tried to learn bridge. The games room down below with no windows was not ideal though. Read Less
2 Helpful Votes
Sail Date: December 2018
Staff – some good some bad, certainly not at the level across the board of the more expensive cruise lines but a lot of the staff where great. Drinks – the drinks package includes so little variety I ended up always paying the top ... Read More
Staff – some good some bad, certainly not at the level across the board of the more expensive cruise lines but a lot of the staff where great. Drinks – the drinks package includes so little variety I ended up always paying the top up to have different drinks however it wasn’t very pricey to top up to nicer drinks. Swimming pools and recreation activities - They have very little and much of what they have is catered to their older clients. Knowing in advance this was a smaller ship with older patrons we took a PS3 with us, on day one the reception staff refused to set the TV up for us so we could plug it in (it needed a different controller to the one supplied as they have their own system that doesn’t allow other HDMI channels) however we asked different staff on day two and they sorted it for us. As this was a Christmas time cruise we avoided pools as did pretty much everyone else as it was to cold. Quizzes and shows – you could turn up pretty much as the shows were starting and still get a seat a big change on the larger ships however the shows were very low budget versions of what you get on larger cruise ships they were mildly entertaining at best. With the quizzes we were lucky if we found one per day so we spent quite a bit of time in our room with the entertainment we brought with us. Photo's & other items to purchase – we didn’t get any pictures done really so didn’t investigate this price. Bathrobes – not available to purchase ☹ Anything extra you may want to pay for was reasonably priced. Food - Breakfast Breakfast in room was ok, not much in the way of queues for the buffet and we didn’t try the sit down breakfast. Food - lunch, snacks and late night food. Buffet not too busy but variety was very low although quality was very good. Food - dinner Sit down meal was largely good quality but amount of food was limited and my husband who is a picky eater struggled to find food at dinner time. Food - room service Food was pretty good and was included in the price which is unusual and nice however it was very much snacks no meals available. Fred Olsen were a good low budget cruise line where the quality is good but variety is limited however the price of this trip was similar to we paid on P&O so I don’t feel the price reflected the fact they are a budget cruise line. Would happily sail with them again but I want the cost to be dramatically lower than the mid range cruise lines like P&O and Royal Caribbean Read Less
4 Helpful Votes
Sail Date: August 2018
Although this ship was recently refurbished (newer furniture and carpeting) it lacks the excitement and character of other cruise lines we've been on (P&O, NCL, RCCL). The entertainment was so-so (think community college theater ... Read More
Although this ship was recently refurbished (newer furniture and carpeting) it lacks the excitement and character of other cruise lines we've been on (P&O, NCL, RCCL). The entertainment was so-so (think community college theater not Vegas-style), the comedian unfunny, and the average passenger age was over 60. We traveled with a well-behaved toddler. Even so most people were friendly (only had one "shushing" in the observatory lounge) and the crew was fantastic. We were bored on our day at sea. Even the older cruisers appeared bored as most just sat in the lounges reading books or iPads. The ports were excellent (Invergordon (Inverness), Kirkwall, and Lerwick) in Scotland but I highly recommend renting your own car and self-touring to save money. We overpaid significantly for a private guided tour from Invergordon. Rent a car and do it yourself (with a guidebook if you want)! You can see the standing stones of Stenness near Kirkwall by taking the public bus for less than 7 quid round-trip! We would only consider going on a Fred Olsen cruise in the future if it improved its on-board activities for families. To leave on a positive note, the drink and spa prices were very reasonable. Read Less
2 Helpful Votes
Sail Date: August 2018
I wanted a trip that my young nephews could go on and so could older members of the family through Saga. The average age of passengers was probably 70 but there were a few younger folk. The ship ran a 'Young Skippers Club' ... Read More
I wanted a trip that my young nephews could go on and so could older members of the family through Saga. The average age of passengers was probably 70 but there were a few younger folk. The ship ran a 'Young Skippers Club' which catered for children 5-11 and this worked very well even though there were only 10 in it the 2 staff worked very hard. The ship itself could do with a bit of an update some of the carpets were threadbare and sometimes there were the odd strange smells (possibly sewage and petrol or cleaning fluid). My cabin was a single inside one so no porthole. It was quite small but adequate. Air conditioning actually worked in fact I couldn't turn it down but that was ok for me and it was quite noisy. Food was very good and the small swimming pools and hot tubs were a hit with the kids. There were shuttle buses running to and from the ports every 15 mins which were a great help. Read Less
6 Helpful Votes
Sail Date: August 2018
Picked this cruise as it was our three special birthdays the staff on the embarkation car parking were fantastic.We were embarked quickly and smoothly,the staff in all departments were fantastic,food was always well presented and tasty.The ... Read More
Picked this cruise as it was our three special birthdays the staff on the embarkation car parking were fantastic.We were embarked quickly and smoothly,the staff in all departments were fantastic,food was always well presented and tasty.The ship was always clean,our room was spotless.Only downside was we had to get a triple room as the single supplement was not good,it was a pull down bed with a very bad ladder which my daughter had trouble getting up so decided to put the mattress on the floor.But as i have said the service in the restaurant was first class the staff were very attentive nothing was any trouble,some times the staff on the observation deck were hit and miss if you sat away from the bar area they would come round and ask if you wanted a drink and then after being served didn’t come round for a while,the other bars kept coming round. Read Less
3 Helpful Votes
Sail Date: August 2018
We always go from Port of Tyne as it makes such an easy start to the holiday. I am slightly disabled and we have two autistic grandchildren and the crew and staff on Balmoral do everything the can to make the cruise perfect. We have been ... Read More
We always go from Port of Tyne as it makes such an easy start to the holiday. I am slightly disabled and we have two autistic grandchildren and the crew and staff on Balmoral do everything the can to make the cruise perfect. We have been on three cruises and each one has been wonderful. The food is great, the entertainment first class and our rooms are so comfortable. There is plenty to do for the children, who love the quizzes and shows in the evening. My only complaint is that although we have an allocated table in the evening breakfast and lunch is a bit of a free for all, and our allocated restaurant became a bit of a nightmare for the children, who find crowds and noise quite difficult to cope with. Apart from this, I cannot fault Fred Olsen and compliment him on a really well run organisation. Read Less
2 Helpful Votes
Sail Date: August 2018
We choose this cruise because we have long wanted to go to Greenland and knew that the boat would be smaller than many, which suits us better. We went straight to the cruise ship having been to Dover many times. The embarkation ... Read More
We choose this cruise because we have long wanted to go to Greenland and knew that the boat would be smaller than many, which suits us better. We went straight to the cruise ship having been to Dover many times. The embarkation procedure was smooth as usual and we received our luggage promptly. Our cabins were fairly good, though we disliked the way that the porthole covers stuck out into the room as we liked to have the portholes uncovered on evenings when we had a sea day the following day. In one cabin we were unable to adjust the temperature as the cabin had a double bed and then two fold down beds which were against the wall and stopped us from being able to adjust the temperature to suit ourselves. We got in touch with guest services who came and changed it for us but that wasn't the point - we couldn't do that each time we wanted to change it! The staff in the Four Seasons restaurant couldn't have been more helpful. We had requested a window table but weren't given one, however we mentioned it and were changed to a window table from the next evening. The maitre d'hotel was the perfect mix of professional and friendly and so were the two waiters who served us. The only issue we noticed with the dining was that butterfish was on the menu, this surprised us as it's notorious for causing stomach upsets and so could easily ruin somebodies cruise. We generally didn't take part in the evening entertainment but the British evening was good, very professional. One of the entertainers in particular had an amazing singing voice, he could have been in the West End as he was that good. We enjoyed the talks from the Scottish gentleman who spoke about Iceland, Greenland and (of course) Scotland and were pleased to note that his talks about Iceland and Scotland didn't focus heavily on shopping (obviously they couldn't for Greenland!) but on providing some great local information. Fred Olsen had also arranged for an expert from the University of Cambridge to talk about the geology and culture of the areas that we were visiting, her talks were second to none. Both her and the Scottish gentleman were on deck and would chat to passengers and give out more information at will. When were travelling through the amazing Prins Christian Sund they both spent time on deck and on the bridge giving out some interesting information which enhanced the holiday. Our only disappointment was that Fred Olsen did not arrange an excursion to the ice cap in Greenland. We noticed that there was one from the port we called at but it got back only just before the ship departed and so it wasn't worth the risk of using a third party company as Greenland isn't the easiest of places to arrange a sudden flight from to meet the ship at the next port after all. There were plenty of activities for teenagers and all of the teenagers were pleasant and extremely well behaved as you'd expect on a trip to Greenland. There were four younger children, two were very pleasant whenever we saw them but two were a nuisance, mainly because they were unsupervised by their parents even when in the swimming pool when the younger one was unable to swim. This was the fault of the parents and not the children of course. Embarkation was poor, we sat on the coach for over an hour because the cruise company took all that time to help two guests who needed extra assistance and also managed to misplace their luggage. Read Less
1 Helpful Vote
Sail Date: August 2018
This was our very first Cruise I have to say from start to finish it was excellent, We arrived at the port where our bags were taken from us and never saw them till we got to our cabin. we checked in and with in 10 mins we were through ... Read More
This was our very first Cruise I have to say from start to finish it was excellent, We arrived at the port where our bags were taken from us and never saw them till we got to our cabin. we checked in and with in 10 mins we were through security and on the ship.we were on deck 8 Superior inside cabin and we were very happy with it. The food at all meal times were excellent, we chose to have our evening meals in the Avon Restaurant and the staff were first class. There is plenty to do on board if you don't want to get off at any of the ports. We mainly had our drinks in the Marquee Bar on the top deck very friendly and customer focused. Entertainment was also good, a great holiday which I would recommend to anyone the scenery was amazing weather was mixed apart from one day when it never stopped raining. We did the Funicular ourselves it cost £5 each to go up as we walked back down which I would recommend if your able. We then went to find the Ice Bar which cost us £19 each it was good fun and worth going in. We bought the tickets for the Flam Railway off Fred Olsen and I would advise to do this as your seats are reserved for you and well worth doing. All of the Ports that we stopped at were expensive to buy anything but really worth looking round the shops, you can do your own thing plenty to see and do. Read Less
4 Helpful Votes
Sail Date: August 2018
We have traveled with a number of cruise lines over 20 years but, Fred Olsen keep on giving the very best in all areas. The ships, food and most important the staff. Wonderful destinations too. We traveled with two children 11 and 13 ... Read More
We have traveled with a number of cruise lines over 20 years but, Fred Olsen keep on giving the very best in all areas. The ships, food and most important the staff. Wonderful destinations too. We traveled with two children 11 and 13 years and they were also looked after so well by the two children's skipper staff. We are going to be back again next year.Thank you Fred Olsen for making us feel so valued as passengers. The last lunch onboard was fantastic all you could ever want. We did talk to a number of passenger that made comment about Fred Olsen after travelling with the big cruise lines. All agreed Fred Olsen was by far the best. Particularly the staff and food. The only thing we did not like is having to get off. The cruise we did was 8 nights which was fantastic but, would like to do longer next time. The only was to see Norway as we did this time is with Fred Olsen. A very easy check in at Southampton and boarded the ship directly which was nice. No waiting around. One onboard we tool a look at our cabin 3033 to find a very warm welcome from our cabin stewardess. Bags had arrived too and were placed on the two lower berths. We then went to the Palms cafe for lunch. A very nice choice of food. Not had a choice before of a hot meal so early upon boarding. In the past it has been a light lunch so this was very enjoyable with two hungry children with us. This ship is so easy to find your way around and if you do have a problem very clear deck plans around the ship. Staff too are never far away. Entertainment across the ship was great. Sail away party as we left Southampton added to the overall enjoyment. Read Less
6 Helpful Votes
Sail Date: July 2018
The ship was great the embarkation was good and the disembarkation was a very smooth operation and crew could not do enough for us. I could not fault the quality or quantity of food on board and the entertainment was really good. There was ... Read More
The ship was great the embarkation was good and the disembarkation was a very smooth operation and crew could not do enough for us. I could not fault the quality or quantity of food on board and the entertainment was really good. There was also a well equipped gym and many treatment rooms. There was plenty of information in the cabin and the Daily Times news letter was very helpful. The Cabin was clean and comfortable with more than enough storage for the two of us the. Great cruise only let down by what I would call the incompetence of the shore tour people, it seems the lack of communication between ship and shore made us nearly miss the transfer bus to the helicopter flight (it was driving off as we got to the gate) and at £250 each for my nephew and myself would have been very disappointing to say the least. Read Less
5 Helpful Votes
Sail Date: July 2018
Never on a cruise before; staff, entertainment, food, service, hygiene and gym all superb. Cabin was excellent, well appointed and serviced. The staff were very attentive and worked tirelessly. Food options were very good with a high ... Read More
Never on a cruise before; staff, entertainment, food, service, hygiene and gym all superb. Cabin was excellent, well appointed and serviced. The staff were very attentive and worked tirelessly. Food options were very good with a high standard of presentation. It was particularly welcome that you could get a late snack and an afternoon tea beyond the time of lunch (handy if you were out). The gym was well kitted out and the weather was also good enough to go out on the top deck pool. The atmosphere was excellent in all the bars, in particular the observatory. The selection of ports was good and it was welcome that shuttle buses were on hand at Lerwick and kirkwall. Embarkation was very efficient. We got a freedom fare which made it exceptional value for money. Limited selection of beers and ciders would be a minor criticism. Overall, an excellent experience and certainly recommended. Read Less
5 Helpful Votes
Sail Date: June 2018
Itinary was the main reason for this trip. The outside cabin on the 4th deck was very good,comfy bed and kept perfectly clean by the housekeeper,there was "noise" but the ship is old and there were some rough seas to and from ... Read More
Itinary was the main reason for this trip. The outside cabin on the 4th deck was very good,comfy bed and kept perfectly clean by the housekeeper,there was "noise" but the ship is old and there were some rough seas to and from Iceland so it was noisy groaning and creaking also engine noise. The main dining room food was very good,service very slow but with good company on a 9 seater table just about exceptable,buffet area small and crowded,especally as the guest's were very old and slow,it did feel as if we were in an old people home most times. Entertainment was very good and well presented. The Black Watch is a small ship which might appeal to certain people,but not me,in rough seas it was like a cork in a bottle,did'nt suit me but there was a lot going for it other than that. Crew were excellent ,very helpfull. All inclusive drinks programme was very poor,only 4-5 spirits and a few beers, no cocktails at all even non alcohol ones ,coffee poor,better if you payed !!!!!!. Liverpool cruise terminal was a shambles,especialy with so many very elderly guests ,staff tried their best but to small for that many people,won'tbe keento go from there again. Read Less
24 Helpful Votes
Sail Date: March 2018
My elderly mother cannot fly because of health issues and wanted to visit her home country.This was the only cruise that called at ports we wanted to call at. Our experience of the cruise started poorly when initial arrangements were ... Read More
My elderly mother cannot fly because of health issues and wanted to visit her home country.This was the only cruise that called at ports we wanted to call at. Our experience of the cruise started poorly when initial arrangements were badly handled and information had to be submitted several times.I let that go as one of those things. Once on board , every time I bought anything whether in the restaurants , shops ,bars etc the bill presented left a line for adding a tip. This despite having prepaid gratuities as recommended by the cruise line. That is appalling. The cabin service by the stewardess was efficient. The room service orders arrived prompt ,served efficiently and by nice staff. The waiters allocated to our table were excellent ( so I tipped generously). Otherwise, things are not good. The food was indifferent, sometimes the portions were meagre . Classic dishes were often spoiled , being accompanied by a bit of boiled vegetables. Appetisers were particularly bad, better to have none at all. The buffets were of inferior cafeteria standard. The breakfast buffets were basic and tired , the bread available dreadful. As for the coffee throughout the ship (in the restaurants, the buffets, breakfast ,etc it was dire, dreadful, weak, thin . Similarly with tea , the water for which was never hot enough. So weak tea was served throughout. The only way to have decent tea or coffee was to buy and pay for it in a specialist coffee shop. The wine lists were absurd. At the beginning of the wine list 5 recommended fine wines were listed. When ordering one of these , after waiting 10 minutes, I was told they didn’t have it. So I chose an alternative, that was also not available and so on with 4 of their own recommended wines! The wine waiters didn’t know much about wine. So nothing on this ship for wine lovers. The entertainment on board was basic holiday camp fare, except for two excellent guitarists often playing some of the lounges. The activities available were standard fare. The gangways at most ports were badly arranged - given that they knew most passengers were elderly - steep stairs were in use. Bad enough for many to struggle descending , much worse when ascending on returning to the ship. Claims that they were restricted by the tides did not check out, as they could ramp or extend the steps to make them easier. Overall, the ship has a downmarket feel and the cruise line seem unmoved by making life better for its customers. I shall not be using it again. Read Less
10 Helpful Votes
Sail Date: March 2018
'Essential ' maintenance was carried out. Now we'd all agree the maintenance to lifeboats is essential. However, Fred insisted on chipping off the paint on the upper decks of Boudicca during the very brief time that the sun ... Read More
'Essential ' maintenance was carried out. Now we'd all agree the maintenance to lifeboats is essential. However, Fred insisted on chipping off the paint on the upper decks of Boudicca during the very brief time that the sun came out when we were trying to relax in the sun. The noise was unbearable. Unbelievable given that the ship was about to go into dry dock for a refit the week after! The weather was against us (no fault of Fred) and so the captain decided that we should miss out 2 stops. Quite understandable from a safety of life view, but the holiday was ruined. The prospect of spending three nights and two days at sea in the forecasted storms made us jump ship, stayed in an hotel overnight in Lisbon and flew home early., at quite a price. We would welcome the views of other passengers. The other comment is that the entertainmment (with the exception of the comedien, who was hillarious), seemed to be aimed at a much younger audience, for instance, 'Get off your feet and dance' shouted over and over again, didn't seem to suit the average age of about 68.. This is the last cruise we shall be booking. Nick Lodge. Read Less
8 Helpful Votes
Sail Date: January 2018
destination good but wouldn't recommend this as ship needs to be replaced by o old. The whole experience of this cruise was as if I had been in an old people's home. The entertainment was geared for this and so we're the ... Read More
destination good but wouldn't recommend this as ship needs to be replaced by o old. The whole experience of this cruise was as if I had been in an old people's home. The entertainment was geared for this and so we're the activities. The destination was appealing but to be given a port that was a coal mining destination Port Richard and get covered in dust isn't my idea of interesting port even captain agreed and told us he had notified the company of this. Must have been a cheap port to go to. The overall staff really very good and helpful, food good, cabins not up to today standards. Entertainment needs to be updated though an older crowd they need to realise we are not one foot in the grave. Lovely table but also of the same opinion. Perference given to people who book Fred Olsen direct. Independence passages required to desembark no later than 10.00 a.m. But Fred Olsen passengers were allowed to stay on board as long as necessary before their flight departure. I hope Fred Olsen take note of these comments Read Less
6 Helpful Votes
Sail Date: November 2017
Cabin , spacious, newly refurbed and very pleasant except for when at sea . Very loud intermittent banging, rattling noise. I have cruised several times and accept that when at sea there is always a certain degree of noise from engines, ... Read More
Cabin , spacious, newly refurbed and very pleasant except for when at sea . Very loud intermittent banging, rattling noise. I have cruised several times and accept that when at sea there is always a certain degree of noise from engines, machinery, air con but this was exceptional and unacceptable. Some service especially in the dining rooms was spa radio and at times chaotic. In the Observatory on Sunday Lunchtime, there were three waiters, one setting out tables for Afternoon tea yet some people waited for service and then walked out after being ignored. You have to ask for tea and coffee instead of waiters approaching tables . A value for money cruise but it shows on the quality of food . Avoid cabin 3106 very noisy Would I use FreD Olsen again ? Only if no one else was offering the same itinerary and I would upgrade cabins , but that would negate the advantage of being value for money. A more expensive cabin still means you would still have the Medicare food and sporadic service Read Less
6 Helpful Votes
Sail Date: September 2017
Chose this as we had a special anniversary & wanted to try something new. At first we were a bit wary as there is an age demographic in Cruiseville! Actually a pretty good mix & what the hell we were on holiday. We loved ... Read More
Chose this as we had a special anniversary & wanted to try something new. At first we were a bit wary as there is an age demographic in Cruiseville! Actually a pretty good mix & what the hell we were on holiday. We loved everything about it, great food, entertainment was fun and very professional. OK no Adel but they gave us everything & made the trip! Norway spectacular. Service & staff really attentive & helpful. We went "steerage" after all we went for the sights not the room. Absolutely fine, clean & compact, everything we needed. Spent the savings on having fun! Paid our tips in advance & took full advantage of the "drinking package" a wonderful way to "empty ones head" Beats flying any day. Boarding & disembarking were the easiest things, relaxed Chilled. Looking forward to Cruising with Fred again in 2018 The only shame was our Fishing trip was cancelled. Read Less
10 Helpful Votes
Sail Date: August 2017
Chosen as embarked Newcastle.Embarkation first class suitcases outside cabin on arrival.Stayed in oceanview deck 4 quiet cabin 4116 first time in many years of cruising there was a bath if you had time to wait for it to fill.The cabin was ... Read More
Chosen as embarked Newcastle.Embarkation first class suitcases outside cabin on arrival.Stayed in oceanview deck 4 quiet cabin 4116 first time in many years of cruising there was a bath if you had time to wait for it to fill.The cabin was a good size kept very clean with plenty of wardrobe space.No noise from adjacent cabins We chose second sitting the meals where palatable but similar to pub meals the dining time was 8.30 but we always waited til at least 9 to be served on some occasions faulty towers comes to mind.The best meal of the week was a fish buffet which was excellent.Eating in the palm court at breakfast and lunch was very busy and the same choice everyday Entertainment by the cruise team was the best we have seen on any ship energetic and professional west end quality.We are ballroom dancers and did find a small dancefloor with dance hosts sadly the singer of the band kept changeing tempo mid dance and was very slow dancing to prerecorded music was better.There was a variety of entertainment around the ship on an evening. Unfortunately any entertainment during the day is poor and geared at older passengers but on this cruise there was a good mixture of all ages. We visited 2 ports and had a kayak trip outstanding and breathtaking hard work but worth it highly recommended if you are fit led by an excellent guide there is a fully equipped gym with fa bulous views but £5 for a 30 min class is steep . The service from barstaff was a massive let down as there are very few.Olsen seem to have promoted all inclusive drink packages so I assume to save money waiters are few and far between we waited up to 30 mins for drinks and several occasions we gave up waiting pleased we hadn't the package Disembarking was easy as we carried own luggage and we were home within an hour We would travel on the balmoral again but would be prepared by ordering several drinks and carrying a water bottle as there are no drink stations open all day .Compared to their sister ship boudica which we would certainly not travel on again we feel giving them another chance worked but in comparison to Cunard or celebrity they have to raise the bar substantially Read Less
4 Helpful Votes
Sail Date: August 2017
I did not think a holiday could be this good & relaxing. 100% effort from every body, we arrived at Port of Tyne and baggage handlers descended to take our luggage, very easy & simple check in, & of to the ship after a short ... Read More
I did not think a holiday could be this good & relaxing. 100% effort from every body, we arrived at Port of Tyne and baggage handlers descended to take our luggage, very easy & simple check in, & of to the ship after a short wait. Our cabin was spotless & the cabin stewardess kept it that way till we left, calling 2 or 3 times a day. The crew were all happy & smiling & this rubbed off onto the passengers, who all seemed to love the cruise. The entertainment was fantastic, especially the Ministry of Rock Show, performed by the Balmoral Show Company, led by Charlie Legg, faultless performance by them all. If I had to fault anything it would be the toast at breakfast, white bread toasted was still white!!! & if that is all I can find to complain about, it shows what a great time we had. Once again Thanks Fred. Read Less
5 Helpful Votes
Sail Date: April 2017
To celebrate our 50th Wedding Anniversary and our daughter-in-laws 50th Birthday. We booked this cruise as a group of 4 persons in January 2017. Just prior to leaving the UK my son read an adverse review regarding Braemar on your web ... Read More
To celebrate our 50th Wedding Anniversary and our daughter-in-laws 50th Birthday. We booked this cruise as a group of 4 persons in January 2017. Just prior to leaving the UK my son read an adverse review regarding Braemar on your web site. As a result I rang our travel agent and asked her to investigate. I informed her that if the allegations were substantiated, then to cancel our contract with Fred Olsen. She informed me that there was no corroborative evidence to support any allegation. We flew has independent travelers on February 8th 2018 and stayed in a villa at Enterprise Drive, near Oustins, Barbados. We joined Braemar on Thursday 15th February 2018 at Sugar Berth, Barbados harbour. Embarkation could not have gone better, we were allowed on the ship at 1200 hours whilst the disembarkation passengers were still on board. We were shown to our cabins 6036 and 6034 respectively. The cabins were spacious, clean, tidy and functional. We had an excellent two weeks on board Braemar. I fully agreed with the Captains decision not to visit Jamaica. I had read numerous reports of armed criminal gangs roaming the streets and 'no go areas' being declared by the local police. We had read complaints about dining experiences on Braemar. We dined first sitting in the Grampian Restaurant. The food and service were excellent, personally attended by Rashan (maitre'd). We had lobster (pictures taken to prove if required), and a wide variety of dishes every night. We had an evening in 'The Grill' and it was worth every penny. My wife and I had sirloins and our son and daughter-in-law had fillet steaks, which they described as large and delicious. I was so impressed with the quality of the food I requested to speak to the Executive Chef Mr Robert Swann. My family have cruised with the more upmarket cruise ships e.g. Azamara Quest & Journey and we all agreed that the food served up to us on Braemar was on a par with the Azamara ships. In our opinion Braemar should be upgraded from a 3 star ship to 4 star. We left the ship in Barbados on 28th February 2018 to fly home independently to a very cold and snow covered Manchester. We will continue to cruise with Fred Olsen Cruise Lines. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise